helpdesk-twitch

[gentle imp]

from command templates, first option when u make a new command, then scroll down until u find !subs

if you want the command to be triggered by !subcount add that word on alias

[west gust]

Is there a way to test if my alerts are working after I make the browser source in OBS?

[gentle imp]

yes, little bell icon on bottom left in overlay editor

[zinc cobalt]

When I try to stream using Stream Elements OBS it says

[west gust]

thank you rippz0r

[untold crest]

Maybe you are trying to stream using NVENC without having that feature. Check CPU transcoding maybe

[zinc cobalt]

I am using Elgato

Through my ps4 to my laptop

[untold crest]

Try to change this setting

[zinc cobalt]

Alright I did it

I'm jusf worrying that it cant pick up my party chat audio

Or my chat audio

Anyway to confirm it?

[untold crest]

Oh. It is because of you are using headset which has separate audio output

If you put voice communication output to speakers, it will get it as well.

[zinc cobalt]

Im using Astros A50 gen 2

But I want to hear everything in my headset and also have it on stream

How do I do that

[west gust]

Go to audio and set desktop audio and mic to your headset

https://www.youtube.com/playlist?list=PLzo7l8HTJNK-IKzM_zDicTd2u20Ab2pAl

I recommend watching this OBS tutorial playlist to understand your way around OBS

[upper steeple]

i have changed a sound effect to have 0 global and user cooldown yet it still says its on cooldown when I try to set it off

i have saved it and everything. even part the bot from my channel and made it rejoin

[gentle imp]

@upper steeple check redeem command too here https://streamelements.com/dashboard/bot/commands/default

[upper steeple]

@gentle imp i figured it out. Since I had set the sound off prior to changing the cooldown I had to wait for the originial CD to be done before it would notice the changed one

ty though

[gentle imp]

oh hehe

good though 👍

[upper steeple]

👌

[zenith widget]

Usually by default broadcaster and any super mods or normal mods set as except, should and can override the cooldown.

[west gust]

Is there a streamelements discord bot I can put in my server to announce when I go live or do I need to just keep using Muxy for that?

[zenith widget]

Our bot is a custom bot for our server only. We still use another bot announce channels going live in #402919550066229250

In short - no we don't have a discord bot
Its best to use something else like MEE6 for example or "Going Live" bot. There are tons of discord bots around that support twitch.

Example: MEE6 bot can even announce in a channel who has subbed to you

[west gust]

Oh cool I didn’t know that about MEE6. Thanks

[quartz forum]

Hey, i'm streaming rn so an answer ASAP would be great... I'm trying to set up a contest and i keep getting an error saying "An error occurred, Could not fetch contests"

Can someone please help?

[tight harness]

@quartz forum I'm looking into your account now, I'll try and create a test contest

[quartz forum]

ok, thx

[quartz forum]

Yea it worked

So why is it not working for me?

[tight harness]

Try the following: Click on Part Channel on the dashboard, click on Sign Out, sign back in and then click on Join Channel on the dashboard

[quartz forum]

Still not working

Wait lemme try something

[tight harness]

What browser are you using? 🤔

I was logged into your account using Chrome and it worked with no issues

[quartz forum]

oh i think i see the problem

what is the highest amount you can set as the maximum bet?

[tight harness]

It should tell you if the amount is too high

What were you trying with?

Yeah I think that's the problem...

[quartz forum]

I was trying 999999999999

But its not telling me that its too high

[tight harness]

Yeah 😛 that's it

[quartz forum]

What is the highest you can go?

[tight harness]

Checking now

[quartz forum]

Because i want people to be able to do as much as they like

So there is no limit

[tight harness]

10,000,000 seems to be too high

[quartz forum]

Is there a way to make it infinate?

[tight harness]

No not currently

These things are usually capped for a very good reason

[quartz forum]

yea i get you

Anyways thx for the help Sean

[tight harness]

No problem

[severe fox]

Mobile invite code?

[nocturne pelican]

@severe fox The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[severe fox]

Thanks

[crisp cargo]

Hi there, I set a new donation goal in my overlays but it shows me that is already fill up because I recieved money the last month

How can I reset it? To see it empty so the viewers can see how much money I need to redeem the new goal

anyone can help me?

[serene granite]

@crisp cargo inside the overlay editor you have 'Data' at the top, click that, then go to the Goals tab - you can clear the progress there

[crisp cargo]

I did it and I still have the donation goal in the same condition

[serene granite]

did you save?
try refreshing the cache of the overlay on OBS

[crisp cargo]

yep

same

[serene granite]

sec, I'll take a look

ok

is this meant to be a tip goal or a subscriber goal?

because the overlay is named donation goal, but you chose the subscriber goal widget

[crisp cargo]

a tip goal

a donation goal, with money

no with subs

[serene granite]

sorry, which one?

[crisp cargo]

a donation goal with money

[serene granite]

םל

ok

[crisp cargo]

so I guess that is a tip goal

[serene granite]

let me fix that for you 😃

[crisp cargo]

thanks!

[serene granite]

i changed it to a tip goal, but your design has the text run into the number

how about we make it a bit wider?

[crisp cargo]

Yes fine

[serene granite]

good 😃

[crisp cargo]

pefect!

thanks so much!

[serene granite]

np 😃

[copper bobcat]

Is there a place to view all fonts available in the overlay editor?

To get a preview?

[lament blade]

Hello my chat stats still not working I changed my name from Pikamor to EriiPlaysTV

[radiant zenith]

if i have created a new channel not just a name change on twitch, for a rebrand is there anyway I can import those settings on streamelements to the new account i've created?

[tight harness]

@lament blade Check now 😃

@copper bobcat We use all Google Fonts so you could check the Google Fonts website

[lament blade]

Bonsoir

[willow tulip]

I can't find where to change my bot's name, can you help?

[tight harness]

@radiant zenith You can import overlays from one account to another, not sure what settings you're referring to exactly though

@willow tulip In Ground Control or OBS.Live?

[willow tulip]

OBS.Live

[tight harness]

Click on the 3 vertical bars in the top left of the activity feed section of OBS.Live, then Stream Settings, Custom bot name is a section of those settings

[willow tulip]

Thanks a lot!

[tight harness]

No problem

[hollow grotto]

Can I get a inv code

[lament blade]

I don’t know why, but for some reason still not working @tight harness

😭

[nocturne pelican]

@hollow grotto The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[midnight locust]

Am I able to view my stream?

[weary mist]

answered in #general-chat

[vivid lodge]

I'm trying to import my alerts from streamlabs to streamelements but it keeps saying error has occurred. Help?

[elder sorrel]

@vivid lodge Do you have both Streamelements & Streamlabs open & did you download the Extension?

[vivid lodge]

Yes @elder sorrel

[elder sorrel]

Are you using Chrome as your Web Browser?

[vivid lodge]

Yes @elder sorrel

[elder sorrel]

That's weird. Going to have to ask internally as there should be no error occurring when having both streamlabs and streamelements dashboards open in separate tabs.

[vivid lodge]

Okay, thank you @elder sorrel

[weary mist]

@vivid lodge Open up your streamlabs dashbaord, and your streamelements dashboard, then try again

[vivid lodge]

It's still happening. @weary mist

[weary mist]

can you open the console, and see what errors are coming out when you run it? f11 opens the console

also, check your My Overlays page to see if there is a StreamLabs imported alertbox overlay

[vivid lodge]

f11 is not doing anything and I do not have any streamlabs imported alertbox. It use to work but this started happening recently @weary mist

[weary mist]

sorry, f12

[vivid lodge]

https://gyazo.com/93e8826c5b6433a2cf531ef69b4b7352 @weary mist

[weary mist]

lets try something else

sent DM

[wanton jetty]

Anyone know why my audio is like HALF what is it on youtube with song requests, Even though the bar is maxed out

[weary mist]

@wanton jetty try going to youtube.com, and changing the volume on a video, then hard refresh the media request page. It could be holding settings from youtube, so that could help

[slate pasture]

hey... some dev in here? Or someone who could forward something to one? I am having an issue (for two weeks now) with text appearance and disappearance delay, and noone was able o give me any answer

[lament blade]

can i contact someone to help me out with se pay?

[copper bobcat]

Is there a place to find PNGs of all the types of bits?

[weary mist]

@lament blade What questions do you have with it?

@copper bobcat google helps with that

@slate pasture do you have a clip or video of the iddue for reference? It helps

[copper bobcat]

@weary mist I've been poking around but can only find some low res GIFs, didn't know if the StreamElements Helpdesk could help with finding some Twitch resources since you probably use quite a few?

[elder sorrel]

@copper bobcat Are you referring to the Gem things The grey, purp, green, blue, red?

[copper bobcat]

@elder sorrel Yes! I found the grey as a GIF online but it was super blurry.

[elder sorrel]

I have some hopefully good gif ones in my overlay. Maybe I can try to pull it & dm you it. I'm at work using my phone so this gonna be tricky

[copper bobcat]

Okay cool, thanks! I'm poking around the Twitch brand assets pages now to see if I can find anything.

[elder sorrel]

There may be another way as well. Currently looking as I forgot if they were already in one Specific Overlay.

Okay @copper bobcat

[copper bobcat]

on https://dev.twitch.tv/docs/v5/reference/bits/ I found the PNG for the grey bit, but no others

[elder sorrel]

So I can't rip it from my phone BUT

There is an overlay I was talking about you can check to see if the quality is up to your liking.

Go to the Themes Gallery. Look for the Assassin's Creed Overlay called "Machiavelli etc etc"

[lament blade]

@weary mist so when it told me to put in the ssn i put in the wrong ssn but i already pressed the next button

[elder sorrel]

Static or Animated doesn't matter. In the Game Overlay check the Bits Images & hope those are perfect for ya!

[lament blade]

so now im stuck on the page where it telling me to bank details

[weary mist]

@lament blade I will see if we can get that fixed, I will have the guy that has that access DM you

[copper bobcat]

@elder sorrel Is there a way to just download them then?

[lament blade]

thank you so much @weary mist

❤

[weary mist]

[elder sorrel]

You should be able to right click the image should give you the option to download it @copper bobcat I'm not on the computer so can't confirm.

[copper bobcat]

Cool cool, I'll check here! 😄

[elder sorrel]

If it doesn't work to try. I can try to find them when I get home in about 2 & a half hours.

[copper bobcat]

@elder sorrel Yeah I'm not having much luck - no problem if you can't get to it, but lemme know if you find anything 😄

[elder sorrel]

Gotcha. I should have some on my computer still.

[lament blade]

@weary mist how long do you think it will take to get it fixed?

[slate pasture]

@weary mist its easy to replicate, just set time for both appearance and disappearance at the same time delay of the text and you will find out, that the text will be active till the end of the animation, it will appear with that delay but not disappear with it

@weary mist https://filetransfer.io/data-package/MOaXljhq here is link to video

[nocturne pelican]

@rare parcel The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[weary mist]

It would help to verify who you are if you connected your accounts to discord 😉

[nocturne pelican]

@rare parcel Please connect your Twitch and/or YouTube channel with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w

[vestal oracle]

Hi staff, i'm using the new Boss feature. Someone as beat me and now he is the boss but the boss image is still mine and not his. Any ideas?

[weary mist]

@crisp jackal might know more

[crisp jackal]

Uh, that would mean it failed to fetch the new image from twitch. The code only tries once, so if it missed it then it won't go again. Something I could change.

[night creek]

Hello, anyone got problems with bot? for some reason bot isnt on chat :<

[slate pasture]

@weary mist still nothing? i cant give you more to work with i guess :/

[weary mist]

sorry, busy day on my end.

@night creek I just pinged the bot in your chat, and it responded instantly

[night creek]

try ping bot twitch.tv/macius_

bot isnt on friend's chat for some reason, he tried to redo bot "join" and still nothing

[elder sorrel]

Did he recently change his name?

[night creek]

yes

[elder sorrel]

That's why probably.

[night creek]

ohh

[strong kernel]

Tell him to part the bot, log out of StreamElements, log back in, and join the bot.

[elder sorrel]

⤴

[night creek]

thanks guys 😃

❤

[elder sorrel]

No problem 🤘🏼

[weary mist]

bot was stuck in the old, non-existant channel xD

[elder sorrel]

@split fern Do you have the Tip Filter active?

As it could have blocked a spammed message.

[split fern]

even when trying to replay the donations now it wont

where do i see this tip filter?

ahh found it under dashboard

nope, not turned on

[elder sorrel]

So none of these are enabled?

[split fern]

none

should i enable any for them to go thourgh ? like does it require a minimum of "protection" ?

[elder sorrel]

It's not required but recommended. Just in case someone tries to be a jackwagon in your stream 😅

[split fern]

so then it should gor through, i can see the text and hear the alert but no tts

[elder sorrel]

I see. Did you enable TTS in your Alert Widget in the Overlay Editor? Have to log off for a few minutes. Getting off work & will be able to use my personal computer unless someone assists while I'm driving home.

[split fern]

im an idiot, sry

i was listening to the wrong preview

ofc i couldnt hear anything

sry for wasting your time

[elder sorrel]

No worries. At least the mystery is solved.

[split fern]

❤

[dense horizon]

Why has my bank not been accepted yet of stream elementd new tip thing I put my bank info in last Wednesday and have 17 bucks just sitting there that I can't withdraw

[strong kernel]

What is your Twitch username? Just the name; do not put the link.

[dense horizon]

Kingkunndt

[dense horizon]

@strong kernel so why is the reason I can't withdraw

[cedar fulcrum]

@rare parcel Why did you leave your own Discord channel for subs? Cannot find you there

[candid vortex]

Hey guys! Is there anyway of adding an elimination / win counter to an overlay? I use Mac!

[prisma grove]

Just have a question about the new SE pay and using it instead of PayPal, are people in other countries able to tip through SE Pay? Like Brazil, Mexico, Canada? Europe? Where can I go to find out more about this?

[strong kernel]

Yes, other countries can tip into it, it's only setting it up on your end that requires you to be in the US.

[prisma grove]

oooooh

cool thanks!

[quartz geyser]

Hi guys, hope you are all well, Just a quick question. Does anyone know how I would go about adding a win streak on my overlay that would need manual updating?

[kind epoch]

Hi again. How and is songrequest enabled to a new user account?

[strong kernel]

@kind epoch https://streamelements.com/dashboard/mediarequest/general

[kind epoch]

thanks!

[placid night]

My !addpoints doesn't seem to be working. When I use it I get an error that says user not found

[weary mist]

@placid night try without the @ sign

[placid night]

That works. Thx 😃

Is it possible to change your bot name from the web instead of on obs

I changed my bot name on obs but doesn't seemed to show up in the chat

[weary mist]

it could be you have a faulty oauth. Do you own the twitch account for the name you want the bot to be?

[placid night]

Yes I do

[weary mist]

ok. Then you might need to re-grab the oauth token for that account. If the bot is not responding, it is because the oauth is coming back as incorrect

[placid night]

Ok. Where do I find the oauth

[pine hemlock]

Logon the account and go to https://twitchapps.com/tmi/

[placid night]

ok done

[weary mist]

actually, the way it works in OBS.live is that you connect to that custom bot account

try making the bot account a mod in your chat if you haven't already

/mod botusername

[placid night]

Doing this online not in obs

Where do I put the code now

[strong kernel]

You must either use Ground Control or OBS.Live to change the bot name.

[weary mist]

there is no online way to set the custom name, it has to be local on your computer. I was mistaken in the way OBS.live sets up the bot account

[placid night]

Ground control

[weary mist]

ok, ground control. Do you have it open?

when you go to settings and scroll down, you will see this:

[placid night]

Ok so I did a test and it works

[weary mist]

then you are all set

[placid night]

So when someone follows or something it still says streamelements

[weary mist]

as long as you have ground control open, it should be the custom bot name that says it

[placid night]

Ahhh gotcha

That works.

Thank you all for the kind support

[weary mist]

[dense horizon]

@strong kernel did you find out why I cant withdraw yet since its been a week

[strong kernel]

@dense horizon It's not been a full 7 days yet. Wait until the end of day tomorrow.

[dense horizon]

Okay

[cerulean fulcrum]

anyone know how crreate tickers or certain goals for twitch streams using streamelements

[elder sorrel]

@cerulean fulcrum Are you using a PC to stream / Capture Card? As I see in your Past Broadcast using PS4.

[cerulean fulcrum]

I am using ps4 sir

[nocturne pelican]

@cerulean fulcrum Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3

[cerulean fulcrum]

Thank you so much

[elder sorrel]

No problem 🤘🏻

[frank yew]

I clicked on the mobile app link to get involved and it took me to the discord. Any directions on how to get a code? I've been using elements for a while after I made the switch from stream labs.

I mostly use twitch.

[nocturne pelican]

@frank yew The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[elder sorrel]

Filling out the form does not guarantee a code.

[frank yew]

Meh

Thanks anyways.

[elder sorrel]

[junior oasis]

Hey guys! The last couple of days I've had an issue where follower alerts aren't coming up on obs, ground control, or the browser dashboard. I'm also missing some hosts too I think. Any ideas how I can fix this?

[strong kernel]

@rare parcel We definitely appreciate you linking your YouTube account to your Discord account. You're a cute kid, but definitely too young to be using Discord, let alone make a really bad attempt at impersonation. Do you know what happens to little kids who impersonate people?

[untold crest]

I know! @strong kernel deals with them. I was a kid once and @strong kernel gave me a lesson 'Listen to autorities'.

[indigo bone]

im using the credit widget and the cheers stay everything else resets when i reset goals, any ideas ?

[zenith widget]

Which credit widget?

[indigo bone]

credit roll by grot

[zenith widget]

@junior oasis I poked internally for someone to fix your alerts not showing up.

@junior oasis You should now be able to see follower alerts and hosts alerts. Do note that these are the host alerts we show:

- All auto host events with at least 1 viewer```

@indigo bone I'm not actually following...the credits roll widget is not refreshing cheer amount when you reset the goals tab?

[indigo bone]

everything else resets but the cheers, shows up cheers from like last month

[junior oasis]

Thank you @zenith widget !

[zenith widget]

@indigo bone As far as I see the default credit roll widget uses session based cheer amount:

Can you find this line of code in the JS tab of the widget and show me how it looks for you?

This should mean that the goals tab has nothing to do with the session cheers.

[smoky tide]

I've noticed mine not resetting after session too @indigo bone

[indigo bone]

that is a little to advanced for me lol

yeah looks right i figured out how to get there

[zenith widget]

Interesting.

@empty fjord Since its your widget, any insight on the above? ⤴

[grave python]

Is there

Any plan for ios devices

I mean eta

[zenith widget]

There are plans for iOS afaik, but no ETA

Most likely after full release to android

[jovial gale]

Hey guys! Is this feature coming to SE? It seems like it has been in "planned" for like 9 months... https://streamelements.helprace.com/i197-viewer-queue-system

[zenith widget]

If its planned then its planned with no ETA.

[light basin]

hi question, is there a way to show all host alerts even those who are auto host or have 0 viewers? I've set the host alert to 0 and it is not working.

[outer vine]

Can someone DM me about SE withdrawal? I had someone from streamelements DM me on Twitter regarding it but hasnt replied even though he reached out first 🙄

[zenith widget]

@outer vine What exactly is the issue?

@light basin We still by default filter out some host alerts. These are the types of host alerts we pass:

- All manual host events
- All auto host events with at least 1 viewer```

[outer vine]

it's been past the 2-3 day wait for withdrawals and i still cant transfer money out, and then Noam said that he would help me with alerts via stream elements since theres no alerts that pop up when i get a tip

[zenith widget]

@serene granite ⤴

[charred lake]

how do i get points for my raffle bot?

[tight harness]

Points are rewarded through the settings in Loyalty Settings

Make sure to enable Loyalty in there

[light basin]

@zenith widget ok thanks

[lunar spindle]

Does anyone know how to stream a orgin game?

[gentle imp]

Origin?

[tight harness]

@gentle imp This 😄

Although I'm pretty sure it shouldn't make any difference what platform the games are launched from 🤔

[gentle imp]

yeah it shouldn't but I do have some issues

what problems are you having @lunar spindle ?

I find out what caused me most of the issues was origin in-game, disable it

[lunar spindle]

I finally got it to work where I can stream the game but how can I have my webcam in a corner with the game ?

I am new to this

@tight harness yes I spelled it wrong haha

[gentle imp]

https://support.streamelements.com/hc/en-us/articles/115003424812-Quick-Start-Guide check this

[lunar spindle]

ok thanks

[gentle imp]

https://support.streamelements.com/hc/en-us/articles/115000424011-How-to-guides-community-generated-videos

but it's easy, let us know if u still need help 😃

[vital mural]

How do I get an invite code

[nocturne pelican]

@vital mural The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[lunar spindle]

It's probably very easy but I do not seem to get it

If someone wanna help I would very much appriciate it

[nova dragon]

Hello! How can I have the invite code for streamelements on mobile?

[nocturne pelican]

@nova dragon The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[gentle imp]

getting the camera on obs? @lunar spindle ?

[weary mist]

@lunar spindle

1. Click the plus sign under the Sources box.
2. Choose Video Source.
3. Select your webcam
4. Check the box to shutdown when not active.
5. Save.
6. Adjust as you see fit.

[vestal oracle]

Hi staff, i'm using the new Boss feature. Someone as beat me and now he is the boss, but the boss image is still mine and not his. It is normal?

[weary mist]

@vestal oracle didn't you ask that question yesterday?

[nova dragon]

guys, do you now how can I stream my webcam on another pc?

[lunar spindle]

Does anyone know when gamecapture does not get the game when you say open specific window where the game is at?

[tight harness]

@nova dragon You could setup it up where you view the image which the webcam is capturing and then capture that on your stream PC

@lunar spindle Try toggling 'Use anti-cheat compatibility hook' in the Game Capture properties or try a different Display Mode in the game (Borderless Fullscreen for example). Probably a question better suited for #helpdesk-selive

[slate pasture]

@weary mist hey man... some news on my problem? 😄

[woven frigate]

i looking for assist helping me to setup my event alerts thanks

[weary mist]

@woven frigate we can answer questions with difficulties, but if you are looking for more a walkthrough, we have a video series for that: https://strms.net/welcome

[copper bobcat]

I think I've asked this before - but is there a way to have the bot tell people if a command is on cooldown?

[weary mist]

not at this time

[copper bobcat]

People spam !gamble until they get through the cooldown, ah okay

Darn addicts and their gambling

I try to tell them yo hold up and wait 60 seconds but ooooh no, !gamble !gamble LUL

[weary mist]

@slate pasture not yet, I will make sure to get the video passed on as well to someone that can hopefully use it to fix

@copper bobcat xD

[slate pasture]

@weary mist thanks... i posted it in here for the third time 😄 so i hope it will get somewhere 😄

[lament blade]

I have a problem. Whenever i use x264 encoder, which is the best for my pc, my bitrate goes over the number i have specified, which is 4k, sometimes up to 10k and it makes my games lag a bit. Anyone know a way to stop this ?

[weary mist]

thats an interesting one. I know mine normally hovers about 10% above what I set it at, but never jumping like that

[lament blade]

ive tried some of the fixes online like removing buffer but i didnt even have one

[weary mist]

are you using obs studio clean, or with our plugin?

[lament blade]

with plugin

[weary mist]

do you know if the problem happens without the plugin?

[lament blade]

idk, i can test

[clear tiger]

My overlay randomly decided to stop showing cheer events, I've gone to overlay editor and everything seems fine. Any idea on how to fix this?

[lament blade]

also the bitrate is quite unstable even when its not going haywire

even tho i have it set to 3.5k it keeps going for 3.4k to 4.4k

[weary mist]

yeah, fluctuation is normal

[lament blade]

actually it is now even going down to 2.5 up to 5k

[weary mist]

@clear tiger have you installed anything or updated anything recently on your computer (anti-virus, etc)? Cheers are a special thing, in that they rely on information from twitch. if that connection is blocked, then the alerts could potentially not show

[lament blade]

Hello. Everyone. Can i have invite code to try an app?

[clear tiger]

Malwarebytes @weary mist

[nocturne pelican]

@lament blade The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[weary mist]

@clear tiger that could be related. You may need to put in an exception in the program to allow the connection to go through

[copper bobcat]

Is there a way to trigger a specific emote explosion with the Kappagen widget with a command? For example, when I get a new World Record could I have little trophies spam the screen with my !newWR command?

[weary mist]

!kappagen Kappa will only show in the exposion

[lament blade]

so far without the plug in it hasnt happened

[weary mist]

@lament blade keep an eye on it, and let me know. it "shouldn't" effect the network settings, but /shrug

[clear tiger]

I just deleted the program but still no luck @weary mist any ideas?

[lament blade]

theres definitely still a LOT of fluctuation tho

[copper bobcat]

so could I make !newWR function as !kappagen [whatever emoji or emote]?

[pine hemlock]

@copper bobcat You could rename the kappagen command or add an alias for it. But you'd still have to add the emote after the command

[near mica]

How do i get the incite code for stream elements app?

Invite*

[coral junco]

Does the streamelement bot work in OBS live when your not live ? can i test stuff ?

[weary mist]

@clear tiger you might need to refresh the cache on the browser source

@coral juncoyes

[near mica]

@weary mist is there an invite code?

For the app

[pine hemlock]

!code

[nocturne pelican]

The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[coral junco]

hmm then mij bot is not working :-p

tryed testing offline !sr and then a song but nothing happend

damm found a mistype sorry

[blissful scroll]

how long should it take for se.pay to approve my bank details?

[pine hemlock]

up to 7 days

[blissful scroll]

ah cool cool, thanks :D

[delicate prairie]

I changed my twitch username, and the bot doesnt work any more with the chat alerts?

@ me if there is a solution please

[woven frigate]

i have a question , is there a TTS voice for chinese ?

[untold crest]

@delicate prairie go to your dashboard and rejoin bot

@woven frigate unfortunately there is no Chinese at this moment

[weary mist]

do they work in the browser?

@sterile slate

[timid ocean]

Is there a way yet to have a command update another command? In Nightbot I used to have a !multiset that would update !multi with //url.blah/user1/user2 etc. Then a !multioff that would update that multi command to just return "not multi streaming now" or something. Can SE bot do that ?

[weary mist]

@timid ocean not at this time, but there are ways being looked into doing that

[timid ocean]

kk thx @weary mist

[weary mist]

im looking at it

which of your overlays are you using?

and are you trying to test redemption alerts?

[weary mist]

@sterile slate correct. Redemption images are played based off what you redeem. The way you should test is by actually redeeming an item

[hidden grail]

What is this "PogChamp" at the end of Chat Alerts script lines?

[weary mist]

<--that

its a twitch chat emote

[hidden grail]

Oooh, thank you.

[stiff mango]

Can math be applied to commands? If so how? For example: I have a command my chat can use to get me to lift dumbbells for 10 reps. I use a count in this command but need that count multiplied by 10, since I am doing 10 reps. Trying to get rid of nightbot haha its the only reason I have it

[paper ferry]

Host alerts do not work on my Twitch or another channel I manage. All the other alerts work fine on both channels. The host alert only works on my channel during raids it will pop with the raid alert. The other channel it doesn't appear at all.

[strong kernel]

@stiff mango No math, unfortunately.

[weary mist]

but

you can do !editcount reps +10

if you use the variable $(count reps)

[stiff mango]

@strong kernel heard, thank you. Im gonna post it in the forums!

Hopefully it gets added some day 😃

[weary mist]

@stiff mango

read what I typed

[stiff mango]

@weary mist Id have to do that every time the command is used then right..?

[weary mist]

unfortunatly yes, but it is something that works good right now, but you can task a mod to do it for you, or the almighty @untold crest will chime in with something cooler

(i saw you typing xD)

[untold crest]

You got me!

[stiff mango]

I already have nightbot applying the math so that I dont have to do this haha so currently it works fine. Trying to get rid of nightbot and be a SE Only Pro haha

[untold crest]

Yup

One moment

Will do that for you soon

@stiff mango ${customapi.http://api.mathjs.org/v4/?expr=${pathescape ${1:}}}

This is a response from bot

Then you just can do !math 2+2*2^2

You can also use other variables in that

[weary mist]

the only issue is that I don't know if that will increment a count X times

[untold crest]

For example: ${customapi.http://api.mathjs.org/v4/?expr=${pathescape 100-${channel.subs}}}

Oh. with counter

[stiff mango]

Yeah I dont think thatll work with a counter?

[untold crest]

let me reread backlog

As I understand you want increase counter by 10 each time somebody types a command, right?

[stiff mango]

yes

[untold crest]

So this is even easier.

Command response should be ${count <name>}0

So first invoke would output 10, second one would do 20 and so on

😉

[stiff mango]

...

XD

brilliant

[untold crest]

Crazy, right?

XD

[stiff mango]

lmao thats so funny, thanks much!!

[untold crest]

No problem mate. Have a good one.

[paper ferry]

Host alerts do not work on my Twitch or another channel I manage. All the other alerts work fine on both channels. The host alert only works on my channel during raids it will pop with the raid alert. The other channel it doesn't appear at all. I've been having this issue for over a month. I reported it here once before and was told it was fix but it still isn't for me. Can someone please help me? Accounts Coolcat_Terri and BeautyGamers_TV on twitch

[fresh crown]

Anyone have any clue why my stream lags sometimes when I get an alert. It doesn’t happen often but it does happen. someone will come in and spam bits or something and the obs will just start lagging for awhile making stream almost unwatchable. It shouldn’t be a pc issue so was wondering if I need to change settings possibly somewhere or what. Thanks in advance

[weary mist]

@fresh crown can you give details on the PC? What CPU, GPU, ram?

@paper ferry I am not sure about the hosts, I will see if anyone more knowledgable can answer

[fresh crown]

@weary mist 8th Generation Intel(R) Core(TM) i7-8700 6-Core Processor (12M Cache, up to 4.6 GHz)
Windows 10 Home 64bit English
16GB, 2x8GB, DDR4, 2400MHz
XPS 8930, Mainstream Chassis (460W)
256GB PCIe x4 SSD + 1TB 7200RPM HDD
NVIDIA(R) GeForce(R) GTX 1070 with 8GB GDDR5 Graphics Memory
Tray load DVD Drive (Reads and Writes to DVD/CD)
Integrated with WAVE MAXXAudio Pro
802.11ac + Bluetooth 4.1, Dual Band 2.4&5 GHz, 1x1

[weary mist]

haha, nice copy/pasta

[fresh crown]

lol ya, i have it in my profile so was easy to just do that lol

[weary mist]

it does look like you shouldn't have an issue there. Are you using x284 or nvenc encoding?

[fresh crown]

not gonna lie man, dont even know what that is. i am relatively new to this tho. where can i see ? i use an elgato hd60s cap card and for my obs i use streamelements obviously....

[weary mist]

Ok. So, click settings, then go to output?

(doing this from memory, lol)

[fresh crown]

nvenc i see on here, good memory

[weary mist]

I recommend changing that to x284, which is CPU encoding

[fresh crown]

i can choose nvenc, x264 or qsv as my options there. i even tried lowering the bitrate down to 2400 but it didnt seem to help

[weary mist]

what you are using is GPU encoding, which means you are competting with your game for resources

[untold crest]

Bitrate is not a way. Everything has to be transcoded no matter of bitrate. Bitrate helps with upload

[buoyant relic]

hey... real quick. does stream elements work with mixer or is there a way to pull whaa

[fresh crown]

There is 2 options for x264 as well. A normal one and then one that says “low cpu usage preset, increases file size” should I use a particular one of those?

[buoyant relic]

what you have done and move it to light stream?

[untold crest]

I encourage you to select one option, then replay some problematic alerts and watch CPU usage

@fresh crown

[elder sorrel]

@buoyant relic We don't currently support Mixer.

[fresh crown]

sounds good and thanks @untold crest and @weary mist

[buoyant relic]

okay. can you save your theams and overlays to move to obs or stream labs?

[untold crest]

Themes from our themes library are to be used within our platform only

So if you are using something else (SL or pure OBS) it is against copyrights

[weary mist]

You can use most of the overlay stuff, and tipping settings with mixer, the only thing is we don't have mixer integrations (follows, subs, etc). BUT, if you are smart (like lx), you might be able to use our API and Mixer API to do the magic

[buoyant relic]

alrighty. i use stream labs for most of my chat, tips, followe counts and chatbots there useless for overlays.

so i came here. just saw the youtube and twitch option and got bumed

[untold crest]

If you use StreamLabs for your tips and so on it is not fair to use our assets (as if you use us and try to use SL graphic elements)

But as Scalper said - you can use our services for overlays and tips and then... 'we are gucci'

[buoyant relic]

fair. thats why i was wondering when will you support mixer because im looking to switch

[weary mist]

@buoyant relic we do have plans for Mixer, and have had talks with them. We are super excited to get them integrated, just need time

[buoyant relic]

glad to hear 😃

thanks for the help. means alot

[untold crest]

Have a great evening mate

[copper bobcat]

Can I make it so boss's can't heal themselves beyond a max HP?

[weary mist]

@sterile slate The replay has never worked since I started with SE (1.5 years ago). Redeeming is the only way

as for regular alerts (tips, subs, etc), those should work fine

[hasty glacier]

I have enabled the Roulette module, but a viewer of mine is noticing an issue. If they use !roulette 100 and they only have 90 points, or they are on cooldown. It takes 10 points off the user without them spinning

[weary mist]

Check to see if you have a cost on the command in the default commands page @hasty glacier

[hasty glacier]

@weary mist had a cost of 10, so I have set that to 0. Cheers

[weary mist]

[copper bobcat]

Can I make it so boss's can't heal themselves beyond a max HP? I have a boss that gets too OP LOL

[strong kernel]

Good problem to have

[weary mist]

ok. If it works in browser, then its down to what is happening in your broadcasting software itself

no problem 😃 Sometimes OBS like to hold onto the cache longer than necessary xD

I was just going to suggest that step

[night shard]

Streamelements isnt appearing in my chat

[weary mist]

checking

[strong kernel]

@night shard

[weary mist]

@strong kernel lmao, beat me to it

[elder sorrel]

Yay it's on 😄

[night shard]

Thank you so much 💟

[copper bobcat]

@strong kernel @weary mist lul yeah but then they stop healing themselves because they get too OP! 😮 wanted to create more turnover for the boss, heh heh

[candid vortex]

Hi guys! Anyone know how to add a counter to the stream overlays from @nocturne pelican?

[strong kernel]

@candid vortex 1. Well done tagging the bot.
2. That would require custom coding. You can hope and pray someone helps you in #dev-chat but that's about it.

[candid vortex]

@strong kernel well i did ask yesterday with no answer so thought id give it a shot. Ive asked in the suggested page

[next glen]

I'm having a trouble deciding over a better quality mic or a better quality webcam? 🤔

[strong kernel]

Which do you like more, your voice or your looks?

[keen jacinth]

Is this where I go for support?

[strong kernel]

Ooh, good save. I was about to say, "Unsolicited spelling help, too."

[keen jacinth]

[strong kernel]

Feel free to ask your question.

[keen jacinth]

I've been trying to figure out how to set my media requests to always hide the video, because the video shows again when the song changes

[strong kernel]

So, the simple answer is no, there isn't an option for that in StreamElements and you should use the "current song" widget if you want to display the title.

The complicated answer is you can make a separate overlay just for the media share widget, add it separately in OBS, and crop it there for some trickery.

[keen jacinth]

Ah, I was just going off of the tutorial video that's up.

Thank you

[pearl hare]

So, I have been looking around for an answer to this. I was wondering how to make a command for everyone that calls a "mod only" command (streamelements is a mod) that I modify.

For example: I kinda tried this but it is not working

!cmd add !kgen !kappagen $(1) 50

The output to the chat is :
!kappagen ❤ 50

but no 50 heart explosion on the screen ... basically 1 heart shows up.

[strong kernel]

You can't make the bot trigger a command with a command.

[pearl hare]

OK, is there another way to trigger a command ... or do I just lower the user level on this?

[weary mist]

basically just lower the user level to where you want people to access it

non-basic: call a hosted PHP script that calls the kappagen command through the API

[pearl hare]

Oh, OK, thanks. I looked through the "command-share" text channel, I do something like what they are doing then.

[tight thistle]

is there a watch time command? I have follow age but I dont know how to make a watchtime

[weary mist]

@tight thistle there should be one by default

this is under default commands:

[tight thistle]

Yeah I just saw it I feel real dumb rn

[weary mist]

np, it has happened to us all. I have started just doing a ctrl+f and searching the page for them xD

[languid badge]

Is there a way to make it so a command only works in a certain room?

[pine hemlock]

our bot doesnt support rooms in chat

[languid badge]

Will it be a feature?

[pine hemlock]

Havent heard of anything

[languid badge]

Any way i can lower the spam when someone gambles?

[weary mist]

start timing people out xD

or you can set a cooldown on the command

there is a global and user cooldown

[half bolt]

My viewers can purchase sound effects in my loyalty store. Some of them are short jingles. I already have global and user cooldowns on them to prevent spam but is there a way to have only one purchased st a time globally to avoid overlapping?

[strong kernel]

You can put a cooldown on the !redeem command but it won't slow down store page or extension redeems. There's no universal cooldown for all items yet.

[stable edge]

I'm having an issue with the SteamElements Leaderboard extension not loading at all. It started when I changed my name on Twitch. I have logged out and logged back in on the website as well as parting the bot and bringing it back in.

[pine hemlock]

Have you tried removing the extension completely from your twitch accoutn and re-adding it?

[stable edge]

Yeah I have a few times. I enabled other leaderboard extensions to see if they work and they do- but when I reenable this one it just simply wont load.

[pine hemlock]

Try going to https://www.twitch.tv/cuda/dashboard/extensions/manage Press the trashcan button on our extension, log out of twitch, log out of SE, log back into SE/Twitch and then try adding the extension again via https://www.twitch.tv/ext/search?q=streamelements and see what happens

[stable edge]

Alright I'll get on that

Still doesn't appear to load

[pine hemlock]

@strong kernel any ideas ^

[half bolt]

hmm i see

guess ill have to do that

[vague roost]

is it just me, or can you not select what emotes you want to use on kappagen when it comes to more then just follows, every other emoji explosion other than follows shows every emote even ones I do not have selected

[strong kernel]

@vague roost It's just the emulations. The actual events reflect the emotes selected, or in the case of cheers, the cheermote used in chat.

[vague roost]

so whatever emote they use to cheer?

[strong kernel]

Correct.

[vague roost]

that would explain the randomness on the emulation

Thanks!

[strong kernel]

No problem!

[fossil kindle]

Anyone available for a question?

[strong kernel]

Always.

[fossil kindle]

Awesome thank you!!

[strong kernel]

You're welcome! Well that was easy.

[fossil kindle]

So my alerts arent playing any sound in obs

welp

[strong kernel]

[fossil kindle]

it just went off 35 seconds late

[strong kernel]

What kind of alert?

[fossil kindle]

nor is it playing the webm video I have set

followers, subs, etc

[strong kernel]

Which overlay? What's its name?

Main?

[fossil kindle]

yeppersa

yeppers lol

I tried re-adding the browser source but nada

[strong kernel]

Seems to be working fine on my end. Green hulky orcy looking face?

[fossil kindle]

yea thats it

[strong kernel]

So what are you seeing on OBS?

[trim matrix]

excuse me im new on twich so its harder for me

how I can set streamelements bot for my elo of league of legends? I mean when someone write !elo

he reply with my rnak

[fossil kindle]

its going through really late

[trim matrix]

rank*

[strong kernel]

@trim matrix Look in #command-share there's something there for you.

[vivid mulch]

Me dice que ocupo un código de invitación?
A code of invite?

[nocturne pelican]

@vivid mulch The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[fossil kindle]

and no sound for that sub alert

[strong kernel]

Filling out the form does not guarantee you a code.

[trim matrix]

@strong kernel there is a key word for search what I mean?

[strong kernel]

@trim matrix You can search for ELO sure.

[trim matrix]

thanks!

[strong kernel]

@fossil kindle This may have to do with your hardware, or your OBS settings. What are your specs?

[split stratus]

why dont my alert work ;-;

[vivid mulch]

Help me it tells me that I occupy an invitation code

[strong kernel]

@vivid mulch The app is in closed beta and we are not accepting more people. You can fill out the form if you are interested in helping test, and we will reach out to you if and only if you're accepted. Otherwise, you need to wait for a public release.

[split stratus]

my bit alert isnt working ;_; how i fix

[fossil kindle]

@strong kernel hmmmm I have a ryzen 7 2700x, 16 gb ram, b350 mobo, hd 60 pro..but I think its my bad regular spinning hdd

[split stratus]

how do i fix this

i want the bit alert to be the same as the tip

and i did make them the same

;__;

[strong kernel]

@split stratus Variations.

[split stratus]

?

[strong kernel]

Go edit the cheer alerts and look for the variations submenu.

[split stratus]

which do i pick

[pine hemlock]

You need to change the image/sound on each of them - or just remove them.

[split stratus]

?

how i do that

[pine hemlock]

The buttons next to the variations

[split stratus]

i dont see any buttons next to it

[strong kernel]

Okay, so you're editing the variations. Great.

See, those replace the default thing you probably set up.

[split stratus]

ya

[strong kernel]

Each variation has its own settings button.

You need to edit those

[split stratus]

ah

eyyyy it works now

[fossil kindle]

@strong kernel someone on yalls side was able to resync my account or something and that fixed it in the past, are you able to do that?

[split stratus]

thx :333

how do i mod the streamelements bot

and un mod the streamlabs bot

[fossil kindle]

Anyone else here available?

[split stratus]

how do i mod the bot

[proud pumice]

you write in chat /mod streamelements

[split stratus]

ah

thx

this way better then streamlabs :p

why do i get this error when i try to update my page

[weary mist]

@split stratus what page is that?

[split stratus]

profile page

[weary mist]

can you send me a screenshot of the whole page?

[weary mist]

what are you trying to update on it

?

[split stratus]

my name

and delete my discord server and ty channel

[weary mist]

I put in generic address's for those lines, and it was able to save. once you put something in it, it can't be blank. minor frustrations xD

@split stratus

if you just reload the page, it should have what I put in

[split stratus]

k thx :3333

can i not delete them?

[split stratus]

;-;

welp

it ok

[whole sand]

I want access to the app beta

What do I need to do?

[strong kernel]

Are you ready to embark upon this epic quest full of perils?

[whole sand]

Bruh

[strong kernel]

Do you think yourself prepared, mind, body, and soul?

[whole sand]

Yesyesyes😂

[nocturne pelican]

@whole sand The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[strong kernel]

Filling out the form does not guarantee you a code.

😐

[whole sand]

Sad

I will give it a try, thanks!

[brave vessel]

i cant seem to figure out how to add my overlays

[nocturne pelican]

@brave vessel To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[brave vessel]

sorry, im really new to this . how can I change the positioning of things and adding my social media instead of just saying Instagram or twitter

[strong kernel]

That's all done in the overlay editor on the site.

[ruby cypress]

Hi there, I was wondering if anyone could help me with the Tip Goal widget? I am just setting one up for the first time and regardless of my goal, it is showing a large amount has already been reached and I can't figure out how to reset it

[strong kernel]

@ruby cypress https://streamelements.com/dashboard/session

Goals tab.

[ruby cypress]

Thank you Nethyr

I appreciate it

[leaden python]

Hi any one could help me when i set my overlay it zoomed in my livestream thanks

[strong kernel]

@leaden python Try selecting it and pressing Ctrl+F.

[leaden python]

Ok ill try that

[lucid frigate]

So, I'm a little unclear about how I'm supposed to go about asking for an early invitation code?

[nocturne pelican]

@lucid frigate The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[strong kernel]

Filling out the form does not guarantee you a code.

[lucid frigate]

okay thank you

I know that most streaming and broadcasting apps are optimized for the gamer, which is excellent because that's the core demographic of people who stream. but what about people who are journalists or vloggers, what does this platform offer that StreamLabs, ReStream, or Larix doesn't? I'm always looking for something better!

[strong kernel]

@lucid frigate The biggest perk we offer is an entirely cloud-based system, which allows you to set up on any computer in 5 minutes, and have it be an identical look no matter where you are.

[lucid frigate]

oh that's really gnarly and rad @strong kernel are you guys looking for people to help with development, bug repeats, if so what language did you deploy your backend using? are you headless and using AWS Lamda or something?

[strong kernel]

Those questions are a bit above me, lol, I'm part of the Streamer Success team. More frontend kind of support. If you're still around in a few hours the others should start coming in and be able to answer those questions for you.

[lucid frigate]

okay sweet, I'm just getting ready for work so I'll be AFK for a bit but i work overnight so I'll be available thanks so much @strong kernel

[strong kernel]

No problem. We're primarily based in Israel, and it's only just getting toward 6:30 AM here.

[lucid frigate]

oh sweet, i did Birthright a few years ago and it changed my life!!! @strong kernel

[strong kernel]

Nice, what was your favorite part?

[lucid frigate]

i mean the entire experience, the people, the food, the music: getting in touch with my heritage and faith, the sense of community, the technology and progress, the fact that you can't keep the Jewish people down because we are fighters and survivors and the most creative!

[strong kernel]

😄

[trim matrix]

"you caon locate your ID from http://www.lolking.net/ "

but this website is closed :/

[hidden grail]

Looks like stream elements isn't sending stream reports again.

[trim matrix]

on other channel work with this bot... probably some alternative website

for found league of legends ID

[vague elm]

so i just recently changed my name on TWITCH and now my bot is not working....does anyone have a fix to this? @nocturne pelican

[pine hemlock]

part the bot, log out of SE, log back in, join bot.

[vague elm]

any word on how long the process takes to get beta access to the Streaming app? ive already submitted all info just waiting for approval. I would love to use it because streamlabs does not allow me to use any of my streamelement codes and i do my fitness streams at the gym every day and just tired of having to use streamlabs @nocturne pelican

[junior oasis]

So I was here last night, talked about how some of my recent follows asren't showing up on alerts. The issue seemed to be fixed but then at the tail end of the stream tonight I began missing some again.

[zenith widget]

@vague elm There is no ETA currently on the open beta of the app. When we open more testing slots, we will most surely use the list of people who have signed up.

[fresh crown]

Quick question regarding the “hype boss” widget. The current hype boss is suppose to be able to “heal” themselves when they donate or do bits right? Asking because the last 2 times this has happened (different people) it still just took away their own hp instead of healed them. And then, if this problem happens is there anyway to manually edit who the bit boss is and/or their HP?

[zenith widget]

@junior oasis I poked internally about this, as to why they would stop again.

[junior oasis]

Ok cool thanks @zenith widget , worked great after you poked last night but got a bit wonky towards end of stream tonight

[zenith widget]

@fresh crown Afaik, the only way to "edit" who is the boss is to replay old events. As for the healing, if the same person does something then they should heal. I'd suggest to try replaying their events some more times and see if you can reproduce and record this. If it happens and you record this, can you DM me the video and your username? I'll poke the dev to take a look.

[fresh crown]

Sounds good and ya when I replayed it it still took it away but it ended up “killing him” and recreating him as the new boss anyways so that was my work around for now. I’ll try and remember to take a peak at my past broadcasts tomorrow if I can remember and grab the video

[zenith widget]

For faster results on this, I'd suggest to open the activity feed from the dashboard and go to the overlay editor where the hypeboss is and have OBS record a short video replicating this 😄

[fresh crown]

Ok sounds good

[zenith widget]

@junior oasis You events have been resubbed again. Ping me next time if they stop working suddenly and we will get a dev to take a deeper look.

[vocal mauve]

Any early acces code for the streamelement app on google play store?

[nocturne pelican]

@vocal mauve The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[leaden bramble]

Hi just wondering why its not letting me make any withdrawal.

[crimson warren]

HI, can i activate a chatmakro with redeeming a store item? i have audioquotes in my store and want the quote thrown into chat
thanks in advance

[clever mango]

@leaden bramble withdrawal from what payment method?

[echo flint]

I've uploaded a .wav file on the cloud to use as my follower alert, I've made sure several times that it's selected as the follower alert sound but when I test it no sound is played. Is there a size limit or something?

The .wav file is 641kb

I tried uploading a .ogg version but the upload fails

The .ogg file is 108kb

[zenith widget]

@crimson warren I'm not sure what you mean. You have some quotes in your redemption store and want when someone uses a command or redeems them to show up in chat?

[crimson warren]

yes

[zenith widget]

@echo flint It should not be a problem really - check and see if you've muted your audio device(headphones) or you've muted the overlay editor(volume icon on the top right)

@crimson warren I don't think that is possible at the current moment.

What I can suggest is, you can add your quotes to the !quote command and have that command cost loyalty points.

[crimson warren]

cant there even be "(User) hast redeemed "Quote""

or something

[zenith widget]

Well if you just want the standard default message of "user has redeemed X item" sure, use chat alerts module for the bot

@crimson warren https://streamelements.com/dashboard/bot/modules

[crimson warren]

thanks for that @zenith widget that is a huge forward

[zenith widget]

I understood that you had something extra in the store item, but i derped out for a moment, sorry

[crimson warren]

haha no problem! the exact quote in chat would be even more awesome but my items are named like the quote.. i can deal with it 😄

[echo flint]

nothing's muted, I made a brand new overlay and tried the alert box out and the default sound plays, but when I switched it with my uploaded sound file no sound plays @zenith widget

I can't click the play sound in the file selection cloud window

and when I try to upload the .ogg version of the file it says: failed while uploading file

[zenith widget]

@echo flint I'd suggest to convert your audio file to an .mp3

and try that

[echo flint]

will do

[zenith widget]

https://convertio.co/

here is a site you can try to use to convert

[echo flint]

that did it. tyvm fren : )

thanks for linking a converter too

[simple comet]

Hey, I was interested in using the Fire Stream app on my note 9 but says I need a code?

[nocturne pelican]

@simple comet The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[zenith widget]

@echo flint You are most welcome

[simple comet]

Thanks!

[echo flint]

:o)

[broken hearth]

olah compadres can i please get some assistance with audio not coming through for my stream but showing up on obs live mixer and i can hear it myself

[steady monolith]

Good morning SE family, I was wondering if this would be the best place to ask for help with custom CSS for alerts

[tight harness]

@broken hearth If your audience don't hear it but you do then you should check your audio settings in OBS that you have the right one selected for them to hear what you hear, also if you have an audio mixer I hear that can cause problems if it's not set up properly

@steady monolith Probably best to ask that in #dev-chat as the people who know about CSS don't always lurk in here

[steady monolith]

Roger that Sean, thanks again 😛

[harsh rivet]

Where can I get an invite code to streamelements app?

[nocturne pelican]

@harsh rivet The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[zenith widget]

@steady monolith But I do.

Whats the issue?

[steady monolith]

Well good day, see you lurked into this convo 😆

got some custom made gif alerts. just trying to get the text over the image

[zenith widget]

I was out on lunch break

[steady monolith]

😆

[zenith widget]

Ok, so 2 choices - carry over in #dev-chat or DMs

I'll go get a cup of water and run a test at work while you explain in detail what you have

[steady monolith]

I would like to Slide into those dms

[zenith widget]

and what you want

kinky

[true axle]

Some1 knows if I can copy my altertbox to different overlays on the editor? Much work to animate a new alert box for every scene :S

[untold crest]

@steady monolith

[zenith widget]

Yes. Click on the alert box and then on the left side bar, next to "Layers" there is a 2 papers with red dot - click -> duplicate

@true axle ⤴

@untold crest well if its custom css, then those settings won't work right?

[steady monolith]

I used position to move the div over the image div

[untold crest]

@steady monolith this should do the trick.If you want to make position higher/lower, just adjust margin in advanced tab of text settings

Ohh, with custom CSS it will not work

[true axle]

@zenith widget sometimes im blind. Ty so much 😗

[untold crest]

Mea culpa

[zenith widget]

Other Custom Code Guru lurker

[vestal oracle]

@weary mist yes but nobody anwer me so I thought that it was not saw

[untold crest]

So for custom CSS there are few ways:

• put image as backtround-image with fill:cover for div with text
• place those two divs in same absolute position with z-index lower value for background

KeiZar: if nobody is posting on "my" developers-api channel, I am checking other channels too 😉

[zenith widget]

You have time to claim it as yours, just poke the upper classmates

But I heard you don't like CSS fiddling much @untold crest

[upper grotto]

Hi guys. Having problems getting my timers to fire with enough time in between. My channel isn't majorly busy, but I find that with my intervals set at 20 mins and 6 chatlines they all fire together and look a bit spammy. I'd like to ensure a minimum between timers ideally but I don't think thats possible is it? My only idea is to have 0 chatlines, but that too would look a bit spammy if there's no one chatting. How's this normally handled by beginner streamers?

[zenith widget]

@upper grotto Check the pinned message in this channel 😉

[untold crest]

@zenith widget there are bad things on the world. Like.... murder, theft, CSS, XML (especially DITA XML and XSLT)

[sour lava]

Trying to get media share working on my overlay; I'm tried the other night while I was live, and a video was showing on my overlay edit screen but not in OBS. Now (while I'm offline) I'm trying another test, and a youtube video from my queue is playing but not showing at all in Overlay editor. Do I need to be live for it to show? (Yes, have clicked 'show on stream' button in the dashboard). Thanks! Would love for tonight's song-request stream to have the video showing on-stream.

[upper grotto]

@zenith widget Ahhh right thank you. I'll give that a try. For a small streamer I guess a smaller number of chatlines is better to ensure they fire. E.g. if I set them at 0 or 1 , then it might look spammy at a glance, but at least the 20 interval would still be adhered to.

Also @zenith widget I like your image, Husky's are soooo cute. 😄

[tight harness]

@sour lava As long as you have the Media Share widget added to your active overlay in OBS and you click on that 'Show on Stream' button you mentioned it'll show the currently playing media in your OBS

[sour lava]

@tight harness Do I need to be live to test it? Because right now it doesn't, and it didn't on Tuesday night 😦

ok ignore that, NOW it does... LUL

Thanks @tight harness will test it in OBS tonight 😃 (at work atm so only testing via the browsersource url itself)

[tight harness]

@sour lava No problem 😄

[lament blade]

HI SE SUPPORT! ❤ Is it possible to have FrankerFaceZ emotes enabled in the chat box for the stream?

[tight harness]

@lament blade I just had a test and it shows FrankerFaceZ emotes, assuming you meant the twitch chat widget for the overlay?

If you've added any new ones it would be worth checking you've got the !emotes default command enabled and then typing !emotes update in your chat

[lament blade]

Thank you will check now

Worked flawlessly!

Thank u again!!!!

[tight harness]

No problem 😃

[split stratus]

what do i do if i wanna make it so people have to use points to buy a command and do ex: !tryhard and a trihex gif and a little song goes on the screen

[tight harness]

@split stratus Add a Stream Perk item to your stream store, add the sound and the GIF to the item, set the cost you want for this item to be redeemed, add the Store Redemption widget to your active overlay

[split stratus]

wats the pack called?

[tight harness]

What pack? 🤔

[untold crest]

@split stratus add those items there: https://streamelements.com/dashboard/store/items and add Store Redemptions widget to your overlay

[split stratus]

ty

how do i giv myself points

i want to test my yeet

[untold crest]

!setpoints username amount

[weary mist]

@vestal oracle I hope you have your answer now, since that screenshot contains the answers, and shows we responded the first time :)

[polar rivet]

How do you add a theme to stream elements obs?

[nocturne pelican]

@polar rivet To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[odd forge]

Hey! My issue. I have 2 pc setup. With obs live, alertbox from streamelements ofc. Worked perfectly when using 1 pc setup and now when i have everything on the streaming pc (i copied everything from appdata) i do not get sound from it to the stream! And to add, i had much problem getting the sound to work with virtual sound etc etc. but that spela now. So my issue is, how can i get the alertbox sound to sound on gaming pc? (I guess i have to have it make sound on gaming pc so that both me and stream can hear it) i cant make it only sound on streaming pc, then it Will be all quiet for me :p hope you understand what my issue is and maybe some one know how to make it 😃 Beat regards

[zenith widget]

Buy speakers, hook them to the streaming pc, so that you can hear the alerts.

That the easiest fix I can think of.

you don't need to go ham with the speakers, jsut some small ones

at least, thats how I'd do it, as you are basically capturing sound and video from your gaming PC, so I don't think its a 2 way connection.

Other thing you can do is, open the overlay you use in a browser in your gaming PC, but we all would like to avoid having any extra resources being used on teh gaming PC, right?

so the simplest solution is sometimes the best one - speakers

[odd forge]

Ah I see. Tho I don’t want speakers. The quality of the alert sound viewers gets to hear trough the mic will be to poor. Ahh the browser solution I wil have to try 😃 my gaming rig is pretty powerful so i don’t think just my alertbox overlay would take to much power 😃 But is that 100% or 99,9% accuracy with the alertbox that shows on the stream? Should be right? Or is it sometimes it could be 5sec delay and so on, sorry for my jidderish but you know what I mean right? 😃

[zenith widget]

There should not be any delay.

What I mean by the speakers is for you to hear the alert.

Your viewers will still hear the alert via the stream normally and not your mic

[odd forge]

Alright, can’t believe I didn’t think of that lol 😃

Ahh okey, but my mic will take the sound from speakers as well :p

[zenith widget]

if your mic can control its gain, just lower it a bit, so that the alert is not picked up from the speakers

or just lower the speakrs

like i said, small speakers and quite enough for your mic not to pick them up

I don't know any other solution

@weary mist Can you chime in? 2 PC setup, person doesn't know how to hear the alert sound on his gaming PC, while the overlay is on the streaming PC.

[odd forge]

Yeah I will have to try to play with my gain as well! And on the alerts I will try the browser sulotion before I buy speakers xD thanks mate!

[weary mist]

You are capturing video and sounds from you gaming PC, how are you sending that through to the streaming pc

[odd forge]

Elgato hd60 s

With virtual cable thingy software 😃

[zenith widget]

Voicemeter (Banana) I assume with their Virtual Cables?

[odd forge]

Es

Yes

That’s the one

I’m not at home and didn’t remember the name :p

[zenith widget]

Thats a one way thing from your gaming PC. What I mean is, it can't capture sound back from the elgato cable/card

I think

[odd forge]

Ahh I see! But there are other software that can listen on the streaming pc?

[zenith widget]

Scalper has a 2 PC setup, so he is best to help with a suggestion

but I asked someone else, and same suggestion - speakers or browser open with the overlay

[odd forge]

Yeah and I will definitely try browser idea for sure if nothing else “better” shows up ofc. 😃

[weary mist]

My suggestion is to have it open in obs on your gaming rig, and use OBS's projector feature to send your game and overlay (visual and sound) to the streaming rig

[chilly saddle]

hello

[odd forge]

Oh, gotta read about that feature, I’ll look what that do :p

[chilly saddle]

what elgato should i get?

[tight harness]

Better question for #general-chat because it's not relevant to SE

[odd forge]

But, the projector mode doesn’t consume cpu power? Wouldn’t that be like streaming on 1 pc (kind of) except the encoding to the web? Anyway I will look that out when I get home how to set that thing up I guess 😃

[vestal oracle]

@weary mist yes thx man 😉 Hope will fix soon 😉

[full warren]

i have just made a donation link for my channel but i need to know if it would show up in chat if somebody was to donate

[weary mist]

if you are using our chat bot, there is a default command !tip or !donate that will show your tipping link. Plus, you can put it in your panels (where most people look for the tip link)

[full warren]

alright thanks man

[leaden bramble]

Anybody else having a issue with withdrawing your tips. it says when i receive my first i can withdrawal ive receieved 2 and theyre well over the $5

[zenith widget]

@leaden bramble When did you receive the tips and when did you create your account? Usually there is a 7 day verification period of your bank information and then 2-3 days for each payment to be verified before being able to withdraw

[stark furnace]

Heya 😃 Something is going wrong atm - Can't load pages on website and overlay not appearing at all or very VERY slow to appear ?

That's on 2 different machines. Other pages load normally.

Hellooooo ?

[weary mist]

I am testing it on my machine

[stark furnace]

An error occurred.
Could not fetch commands

kk

I can't get to spam page either

An error occurred.
Could not fetch filters

[weary mist]

I am able to load the pages on my end, what is your twitch name, I will load up your dashboard to see if it is someone account based

do you happen to have an ad-blocker or something of the like?

[stark furnace]

Same name

nopes

[weary mist]

loaded instantly.

[stark furnace]

Why am I getting those errors though ? They are coming from the site. Not my machine !

Ok - Those errors are now gone.

Looks like the problem has suddenly gone

[keen pelican]

hey, can i import my currency from streamlabs bot to streamelements ?

[weary mist]

@keen pelican as long as you used the bot, and not the extension, you can export the points, and then import them into our system

[keen pelican]

ok, is there any guide how i do this ? or someone can explain it for me ? Its not my Twitch Channel im just mod on this Channel and help her to install all

[cursive zodiac]

Where would i go to get a code to get access to the mobile app

Been using you guys for a while now and i just found the mobile app

[nocturne pelican]

@cursive zodiac The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

[cursive zodiac]

Done Thank yoy

[split wren]

guys i need some help my timers doesnt work for some reason any help ?

[faint rune]

Is there a way to get voice commands using SE i.e !clap then it applauds..

Have you seen the most recent pinned post @split wren ?

[lament blade]

How do I get emotes like PepeHands and PepePls

[pine hemlock]

3rd party extensions like bttv or ffz

[weary mist]

@faint rune set up sound effects in the stream store, and then set up a command like !clap using the $(redeem clap) variable 😃

and make sure to have the store redemption widget in your overlay

[cerulean jacinth]

Hey guys I was wondering cause I wanted to save time before I sit down to make an actual animation for the alert: If we select the alert themes it wont load the store redemption video alert when I put the widget on the editor, is there a step I missed 😂 ?

[strong kernel]

Store redemptions are handled by their own widget, not by the AlertBox.

[cerulean jacinth]

Yeah, I select the widget but the theme's corresponding (I double checked to make sure there was a store redemption one in the set) doesn't appear, I only have the default option

[weary mist]

make sure when you are testing, you are actually redeeming the item

[cerulean jacinth]

Oh so the tester won't load the default theme animation, only the item's uploaded picture, got it. Thank you~

[upper grotto]

Hi guys. I'm trying to add a custom raid message in the chat alert module, so it's the bot that says it its not initiated. I've used {user} raided with {amount} viewers - They last played {game} at https://twitch.tv/{user} it all works except the {game} bit. Can you please give me a little help? I assume I'm using the wrong command for game. Many thanks.

[strong kernel]

{user} raided with {amount} viewers - They last played ${game {user}} at https://twitch.tv/{user}

[upper grotto]

Ah excellent.Many thanks @strong kernel much appreciated. 😃

[strong kernel]

[obsidian gate]

Howdy! not sure if this would be the right channel to put this question under but basically ever since I had recieved my first donation to SE.Pay I have been waiting to withdraw the money however after setting up my bank account it says that I need to get a first donation in order to withdraw any money. I'm not sure if there is a bug with the system but it will not let me retrieve the donation. If you could help me out with that I would be very much appreciated

[faint rune]

I have the SFX uploaded and set.. I have the command done.. There aint no sound though.. lol I'm not sure what you mean re; widget? @weary mist

[strong kernel]

@obsidian gate It takes up to 7 days for your bank to be verified before you're able to withdraw.

[obsidian gate]

ok perfect! @strong kernel will keep you updated after 7 days if it doesn't get verified thanks!

[lament blade]

hey guys I'm coming over from SLOBS (StreamLabsOBS), can someone help me on how to transfer over my scenes/settings? Nothing important transferred over 😛

[strong kernel]

Streamlabs works off of local files, whereas StreamElements is cloud-based, so you upload your assets to your account and arrange them in the overlay editor.

[upper grotto]

Whilst I'm on that subject @strong kernel is it possible to make the link it creates an actual link. I've checked back in my stream from earlier and it just wrote the URL, there is no actual link.

[strong kernel]

@upper grotto It should do so. That's on Twitch's side to identify what is or isn't a link in its chat.

[lament blade]

Nethyr where do I upload my scenes?

[upper grotto]

Ah right OK I'll have another look. Thanks @strong kernel

[muted pilot]

I duplicated an overlay so I could toggle off certain widgets for individual scenes, but the overlays all share the same URL, so all changes apply to each overlay - is there a way around this or do I manually have to remake the overlay for each scene?

[faint rune]

to get my Sound commands working what am I doing wrong? someone mentioned overlays but I don't use OBS when i stream, I stream from the PS4 Directly ? I'm not too great at this stuff, Apologies in Advance

[muted pilot]

^^^ you need OBS or similar program to get overlays, etc

[faint rune]

Im not that bothered about most stuff you use the overlay for at present.. but do get Sound Effects do I need a programme like that? I have OBS but I'm struggling to get that and my PS4 to talk to each other..

[weary mist]

@faint rune In your overlay, go to widgets, search "Store Redemption", and add that widget

[pine hemlock]

Sound effects require a pc with broadcasting software. There's no functionality for web browsers on consoles

[weary mist]

with console, its something like Shadow-play that can get the game onto your computer, but I am not familiar with consoles

[faint rune]

Thanks Guys.. I'll see what I can do.. I just made an awesome one too, dunno if i'll get to use it :/

[honest lotus]

Quick question, with the overlays I'm adding (which in this picture the size is 1920 x 1080) why is there always a blank space at the bottom of the preview screen? Also in OBS there is a blank space at the bottom. Do I have to stretch out the image or am I doing something wrong?

[strong kernel]

Is that an image file?

[honest lotus]

Yeah

[strong kernel]

What's the dropdown in the settings set to?

[honest lotus]

what in the overlay settings on SE?

[strong kernel]

Yes.

[honest lotus]

Auto

[strong kernel]

Change it.

[honest lotus]

Hm, did it but nothing changed

[strong kernel]

What's the image widget size set to?

[wary thistle]

Hi there I just got Ground Control and I need to find my JWT Token and I can't for the life of me find it.

[honest lotus]

um

[nocturne pelican]

@wary thistle You can find your JWT token on your account channels page: https://streamelements.com/dashboard/account/channels
(Don't forget to click on "Show Secrets")

[honest lotus]

Under position, size and style it says 1920 x 1080

[wary thistle]

Thanks

[honest lotus]

But both my stream starting image and the intermission image both have a blank space at the bottom

[weary mist]

Its all set up right (just checked), it seems to me that the image might not be 1920x1080, but maybe 1920x1070 or something

[honest lotus]

Holy mother of god you're right the image is 1980 x 1080 LMAO

Thanks guys

[strong kernel]

[honest lotus]

Also, is there a way to copy a specific layer (e.g. your alerts) from one overlay to another without duplicating the overlay?

[strong kernel]

Yes. Select the object and click the duplicate button with the red dot in the bottom left.

[maiden heron]

is there a maximum number of overlays you can have in the My Overlays tab?

[strong kernel]

I don't believe so. Never tried to push the limit. Why, how many do you need?

[maiden heron]

I have 20 now

[strong kernel]

I'm curious why you need so many but it shouldn't be an issue to add more, no. LUL

[maiden heron]

versioning because I just made affiliate, so why delete all the sub info when I can make a version with and without

[strong kernel]

You do you bb.

[wary thistle]

Can I rename my chatbot?

[nocturne pelican]

@wary thistle Custom bot name requirements

• StreamElements bot modded and in chat
• Active overlay with alerts
• StreamElements tipping page in the panels below the stream (!panels)
• Create a twitch account for the name you want to use
• Ground Control app must be running

Steps to enable custom name

1. Sign in to https://twitch.tv with the bot account
2. Install and run Ground Control (!gc for download)
3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

[leaden hamlet]

ok i sorted out my one issue but now I have about "gifted" subs

i have it that if someone gifts 5+ subs the command should go off

but for some reason it just does 1 gifted sub over and over.

any ideas?

https://i.imgur.com/O512mj7.png

[strong kernel]

Works fine.

Just tested it.

[leaden hamlet]

you scared me ahahaha

thanks

could you help me with two other things? a tip for 0.34 and a bit for like 45?

i do this "micro alerts" for small tips/bits

[strong kernel]

It's not possible to tip less than $1, as far as I'm aware.

[leaden hamlet]

ohhh really? I could see why

wouldn't be worth it

i don't have many people who tip so I was just doing the same system for bits

thanks

[strong kernel]

No problem.

[leaden hamlet]

ok final question. What's the default variables for tips

[dark vault]

Hey there!

[leaden hamlet]

derp

got it

[dark vault]

Just wondering where the location of having the bot online 24/7 setting is

[strong kernel]

There's no "location" for it. It just is.

[dark vault]

Well, when a viewer comes onto my chat when I’m not streaming, it doesn’t work for him

[strong kernel]

Probably using an online-only command.

[dark vault]

How do I set it up so it is online and offline

[strong kernel]

That's set on a per-command basis.

Edit the commands.

[dark vault]

Ok

And, is there a mobile friendly way to set up ur settings for streamelements?

[strong kernel]

You should be able to access your dashboard just fine from mobile. Unless you mean something different?

[dark vault]

Well, the switches for default commands, you know, to turn them on and off, aren’t there

[strong kernel]

Scroll to the right if you don't see the edit button.

[dark vault]

Ok.. let me try rn

[leaden hamlet]

!gc

[nocturne pelican]

Our Desktop App Ground Control: https://streamelements.com/groundcontrol

[leaden hamlet]

nethyr is going to hate me

i can seems to figure out the API with ground control

like I don't have that choice

[strong kernel]

What API are you talking about?

[leaden hamlet]

custom named bot

[golden ether]

Hey guys, so i've turned my host notification down to 0, and it still doesnt show when someone just drops in to host... only if they have 2 or more

[strong kernel]

Do you meet all the requirements?

[nocturne pelican]

@leaden hamlet Custom bot name requirements

• StreamElements bot modded and in chat
• Active overlay with alerts
• StreamElements tipping page in the panels below the stream (!panels)
• Create a twitch account for the name you want to use
• Ground Control app must be running

Steps to enable custom name

1. Sign in to https://twitch.tv with the bot account
2. Install and run Ground Control (!gc for download)
3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

[leaden hamlet]

!panels

[nocturne pelican]

Twitch's official help guide for Panels: https://help.twitch.tv/customer/portal/articles/2416760-how-to-edit-info-panels

[leaden hamlet]

will check

wait, i have my panel setup tho

does it have to be a certain way?

[strong kernel]

You cannot use shortened links.

You must use the full link.

[leaden hamlet]

ohhhh ok

[dark vault]

@strong kernel it seems to be working like a charm now

Thanks for the help

[strong kernel]

[leaden hamlet]

thanks for all the help @strong kernel you've made the switch from streamlabs super easy

[strong kernel]

[dark vault]

Soo.. why have streamelements and streamlabs?

[strong kernel]

Why indeed.

[dark vault]

Like.. aren’t they owned by the same people

[strong kernel]

No.

We're competitors.

[dark vault]

Ok

Which one is easier to set up?

I can’t use stream labs cuz I’m a mobile streamer lol

[strong kernel]

🤔

Well... which one is currently working like a charm for you? 😉

[dark vault]

Streamelements