#helpdesk-twitch

1 messages Β· Page 303 of 1

dense jackal
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StreamElements of course @deft bluff πŸ˜„

deft bluff
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I think streamlabs is easier to use

dense jackal
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That's up to your decision πŸ˜ƒ This is the StreamElements discord server, if you decide to use us we are here to help

deft bluff
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Ok

dense jackal
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We can help with other stuff but I definitely wouldn't say it's our specialty

deft bluff
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I really like streamelments though

unreal plaza
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Im trying to set up the chat games but i cant seem to find the code for them 😦

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feelsbad

narrow coyote
dense jackal
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@unreal plaza ^

unreal plaza
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Hmmmmm how do i change the name of the chat currency

narrow coyote
unreal plaza
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Damnnn you guys are soo fast ❀

narrow coyote
steady monolith
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Ofc they are they are the best community ever!

unreal plaza
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New to the community would easily recommend to other streamers ❀

narrow coyote
indigo haven
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So, silly question ... are there multiple shards or something that accounts are hosted on? Accessing my own dashboard, and one of the ones I have access to (impersonation) work fine, but the other just times out loading the dashboard and/or overlay editors.

pine hemlock
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@tawny pivot technical explanation needed ^

indigo haven
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It just seems odd that impersonating that particular user makes the site break. Coincidentally, they're also having issues with their chat widget not working ... but the other two accounts work fine.

fair rampart
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Is someone available to enable G2A for my account?

pine hemlock
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@tight harness ^

tight harness
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I'll do it now πŸ‘

fair rampart
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Thank you!

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both

tight harness
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Done @fair rampart SEheart

fair rampart
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that was fast! thanks again

gritty violet
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Is there anyway currently to trigger an alert of some sort from something like a ban? IGL is Thor... Ban hammer, I just see a situation I could take advantage of there.

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I could always just make it triggered on my own. Just didn't know if that data was accessible by the bot from chat.

dense jackal
stuck hamlet
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you can make a store item, and then trigger it yourself :p

runic bridge
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I like your style @gritty violet LUL

gritty violet
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Lol yea the more I think about it the more it might be better as a self triggered or mod triggered thing. Don't necessarily want to bring more light on certain vans possibly.

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@dense jackal added

runic bridge
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Do we have a variable for game time? Just checking if I could add a game time for my !game command.

Current command is ${channel} is playing ${game}. But I want to add a game time variable (not sure if we have one)

so that it displays eg @runic bridge, sapphirereg is playing Far Cry: Primal for 9hrs!

lapis sapphire
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can I get some help with my overlay widget?

ebon forum
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@lapis sapphire ask how can we help you

lapis sapphire
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@ebon forum I think I figured out my own problem

narrow coyote
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@runic bridge I think that ${uptime} is going to be the closest thing currently available

lapis sapphire
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my follow goal was saying 345/400 when I only have 285 follows

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I see that the goals need to be reset in the data section

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I guess the numbers only add and do not reflect the real world count

ebon forum
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yes, you can reset the session or edit all the data in the "widget data" tab @lapis sapphire

dense jackal
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It's not possible unfortunately for us to pull the direct amount :/

ebon forum
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so you can actually manually adjust the numbers

dense jackal
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^

lapis sapphire
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it is all good @dense jackal I will just make sure to go in like once a week and manually update the numbers

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ty @ebon forum that is what I just saw hehe I couldn't figure it out all stream

ebon forum
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@lapis sapphire yeah it is buried pretty deep, but once you find it, you remember where to adjust all the goals and total numbers.

lapis sapphire
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yeah not too bad

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I cant wait until the day when the chat is on the SE dashboard and I can run most of the stream from there πŸ˜›

runic bridge
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@narrow coyote Thanks! Yeah, figured since I couldn't find anything specific for game time under the variables.

wintry relic
clever mango
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@wintry relic It's a default command !tip - donate is an alias of it

wintry relic
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now i feel super blind and stupid... thanks so much for your help! @clever mango !

pulsar gulch
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Hello , does anyone know why obs crashes sometimes ?

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I got some crashes report but idk how to read them ..

narrow coyote
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OBS discord would be the best place to ask

nocturne pelicanBOT
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For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

pulsar gulch
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Thank you

deft merlin
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Hi, is there any command in streamelements to take only positive amount of currency from viewers?

narrow coyote
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What do you mean

deft merlin
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I saw that there's command for giving points like !addpoints

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and if a viewer has 100 points, you can do !addpoints -100 to take the 100 points

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but I saw that you can also do !addpoints -500

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but doesn't give any specific output saying that it's over the maximum points that the user has

narrow coyote
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but whats the problem, it should just set their points to 0 either way

royal quarry
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Hi @narrow coyote trumpW

narrow coyote
royal quarry
marsh spindle
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Hello

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I need help with twitch streaming one ps4

gritty violet
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Is there any plan to ever pull twitch chat into the ground control app?

narrow coyote
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@gritty violet yes, and there are other exciting things in the pipeline as well POGGERING bogaShh

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@marsh spindle what do you need help with?

nocturne pelicanBOT
grizzled sail
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Going through the themes gallery looking for a theme with a camera overlay that's NOT 1920x1080. My device default resolution says 2304x1536. Which is a bit strange as it's a 1.50:1.
I really love the camera Life overlays (Pink, Blue, Purple, etc.). The preview image looks like a 4:3 ratio but when using it it's 16:9

narrow coyote
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most of the themes will have a camera frame in both 4:3 and 16:9 as 2 separate elements, the one that is not used can be hidden or deleted. There are no stock overlays that have an aspect ratio other than 4:3 and 16:9 as these are the standards

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I would suggest trying to see if you can use a custom resolution for your cam so you can set it to a standard output that would fit in either of these aspect ratios

grizzled sail
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See that's the problem.. when I create the Pink Life as a new overlay, the 4:3 camera frame is no where to be found. It's not hidden, it's not in the list at all.

narrow coyote
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What overlay? I dont see any named pink life in the overlay gallery thinkingOHNO

grizzled sail
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Pink Life Overlay under themes, it's a "variety" theme

narrow coyote
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I am looking that the theme gallery, if I do a ctrl+f for the word life, the extra life is the only theme that I am finding with life in the title

grizzled sail
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not a super theme, just a theme

narrow coyote
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AtomLUL Wow, sorry, let me look into it

grizzled sail
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thanks jardioLove

narrow coyote
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thinkingOHNO That is odd, the preview for sure looks like 4:3, but there is only the 16:9 in the overlay itself. If you want a 4:3 frame I can try pinging someone from the staff that handles the art, she can usually provide the image to add

grizzled sail
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That would be fantastic, thank you!

narrow coyote
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no problem, she might not be immediately available due to the time zone she is in, but I will ping you once I hear back from her SEheartbeat

cobalt kindle
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Anyone here ever exported their own alert animations (such as that done in After Effects)? - I export with alpha layers intact, and even convert it to webm already as well - but it is never transparent in SE

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Do I render it with the green background instead?

narrow coyote
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as far as I am aware the common approach is to render out as something like a mov that is rgb+a, and then convert that to webm

cobalt kindle
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That's exactly what the file is.

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It shows black over SE

narrow coyote
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what did you convert it with? are you sure the alpha was preserved in the conversion?

cobalt kindle
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Exported with After Effect CC 2017. 1080p60 file was then converted to Webm with Adobe Media Encoder, alpha layer included, to a size of 28mb

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I made a more intelligently compressed version to 7mb

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Same rules though

quartz moss
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hello is there a stream elements community on twitch?

narrow coyote
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This is the converter recommended by one of the SE staff artists https://convertio.co/ This is what she said in the same post for someone that had black instead of alpha if file have transparent background he must render as RGB+Alpha or it will have black background

cobalt kindle
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Yes, I'm aware of how to preserve alpha - These files are exported correctly.

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I will use the recommended link

vivid lodge
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How do you change yearly leaderboard to monthly?

narrow coyote
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AtomLUL tagging a channel does nothing but link to it. What leaderboard are you referring to?

vivid lodge
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Oh, I'm sorry. @narrow coyote The leaderboard on the right when you open up the donation page. It says yearly leaderboard but is there any way to change it to monthly?

narrow coyote
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Not at this time

vivid lodge
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Ok, thank you.

nova knoll
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Hey everyone, my Timezone is +12UTC. I can’t seem to figure out the ${time.timezone} syntax to get the correct time to display. Any suggestions?

elfin juniper
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anyone know if i can have someone help me create my own stream overlay ?

high hatch
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Hello I am moving over to SE from SL. For some reason ( I am sure I am making a mistake some where) But the Sub Alert doesnt change from the place holder gif when I ad new media. All the other alerts do change.

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HALP!

narrow coyote
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@high hatch Check the variation settings, by default there are 2 variations for sub alerts

high hatch
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ok will do

narrow coyote
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@nova knoll Check the pinned messages in here, there is one about time zone conversion

elfin juniper
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kite, why commmissions just curious ?

warm monolith
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anyone here can help me figure out how i can add the leaderboards to my twitch bio section?

high hatch
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Yeee! Love you @narrow coyote

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I see now

narrow coyote
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I assume you would need an artist for creating a custom overlay

elfin juniper
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@narrow coyote sort of yeah but at the same time not anything to out of the ordinary ya know

narrow coyote
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ok, but if you need custom art for your overlay, that is the best place to find an artist here

warm monolith
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anyone here can help me figure out how i can add the leaderboards to my twitch bio section?

gritty violet
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@narrow coyote Fantastic news, It will save me tons of headaches and the need for another monitor with how i have my setup going currently lol

lament blade
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@warm monolith We have an extension πŸ˜„ let me find the link to it

warm monolith
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thank you @lament blade

warm monolith
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once i install and configure settings how do i apply it?

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@lament blade

lament blade
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You add an extension panel?

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is that what you mean?

warm monolith
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yea i figured it out thank you

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now just trying to figure out how to move panels around

gilded gull
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@lament blade eu escrevi meu problema no lugar errado desculpe nao tinha visto

lament blade
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tudo bem, aonde voce escreveu?

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coloque aqui πŸ˜„

stoic cargo
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@lament blade eu atualmente uso o streamlabs chatbot e a extensΓ£o para os viewrs terem os jogos na tela e ir farmando pela sorte os pontos. EU ME INTERESSEI muito pela store. Existe alguma forma de integrar os dois ? Pois eu sΓ³ achei como importar os dados do chatbot

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e antes de mais nada obrigado rs

gilded gull
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@lament blade entao eu estava vendo uns overlays no site mas eles nao estao marcando meus ultimos follows
e tbm os alertas nao estao funcionando

dense jackal
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@dreamy atlas Promotion is not allowed Please read our rules at the top of general

dreamy atlas
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@dense jackal my sorry about that that’s you fault

lament blade
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@stoic cargo nao, nao tem como juntar os dois 😦

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@gilded gull nao esta funcionando no obs ou no browser?

cobalt kindle
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Ummm... guys I think the Stream elements Panel is borked when it comes to countdown again

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next stream scheduled for Monday 11am EST - Panel is showing 1 DAY 13 hours remaining

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It's added an additional day

narrow coyote
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that is a known issue that is still being worked on

cobalt kindle
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K!

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Any chance in the future of being able to customize the colors of that thing at all?

gilded gull
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@lament blade no obs e nem no browser

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eu abri no browser pra testar e nao funcionou ai coloquei no obs tbm nao funcionou

tardy otter
crimson yew
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Is it possible to have changing logos on my overlay? if I'm making any sense.

pine hemlock
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@crimson yew Image rotator

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widget

crimson yew
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You the real mvp. @pine hemlock

lament blade
cobalt kindle
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Is this possible with Stream Elements? Looking to have a store item display on screen (prompts an image) for a set duration, and then go away. Rather than having this image put up and taken down manually on my end, I'd like to automate it. Can I do that?

dense jackal
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We have a store redemption widget @cobalt kindle that does this exact thing. Unless I am misreading your statement

cobalt kindle
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It would need to display for like 15 minutes

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Only that one item

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?

dense jackal
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So i.e. someones redeems item, you want the alert to show for 15 minutes?

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Or just display the image for a long time, then not show it for a while

cobalt kindle
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Yeah... so the short story is...

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There's an image that has become a bit of an icon for my stream (a photo of my dog)

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People claim the portrait on screen for 50 points

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... I have to manually enable and disable the source in OBS currently.

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Can I make it just show it for me... and then it goes away after like 15 minutes?

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  • Also follow up, if that is possible... can I have it appear in a custom location in a separate alert box from the other alerts?
dense jackal
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So we have a widget that does that our image rotator widget but I think the cap is 2 minutes

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I'm testing

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and yes to your follow up

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So you can have it not show for 15 minutes. But it can only stay up for 2 minutes (max).

cobalt kindle
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Ah. I need it the other way around!!

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😦

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I'll work out another solution on my end. Maybe there's a script I can run locally to make it deactivate after I turn it on or something - on my end

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Thank you for your time

dense jackal
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Unfortunately that's the maximum amount for our image rotator :/ sorry I couldn't be of much help SEheartbeat

cobalt kindle
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Timing it on the stream deck works actually.

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Multi actions. "Activate > Delay 900000ms > Deactive" triggers on a single button press now.

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... still have to press it manually

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But it's a lot better than before.

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πŸ˜ƒ

dense jackal
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Awesome πŸ˜„ We're trying to get elgato to integrate with us. So hopefully we could do some really cool things in the future πŸ˜ƒ

cobalt kindle
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drools

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Only left to make my life complete then is allowing me to customize that panel extension with colors that actually match my theme

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Well... that an event triggers with the bot... but, yeah.

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πŸ˜›

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Goodnight

full jay
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Hello guys, I have a really weird issue going on right now

cedar fulcrum
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Hello @full jay what is the issue?

full jay
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Hey @cedar fulcrum , if I access SE's website normally from any browser, I can't see the dashboard, but if I use a VPN, I see it fine.

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the website wasn't loading correctly for the past 30 minutes or so, so I thought it was my internet

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I've done some digging and figured it has something to do with cloudflare

cedar fulcrum
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Where are you from?

full jay
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but, how am I supposed to see it using a VPN but not normally

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I am from Morocco

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and I researched if my ip address is blacklisted, but it is not

cedar fulcrum
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What browser are you using?

full jay
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I am on Mac and use(d) chrome, firefox and safari

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the later two i only use for benchmarking

cedar fulcrum
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Please make sure you enabled your cookies

full jay
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at first i thought it was my browser

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of course they are enabled

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this is the weirdest issue I've encountered during my 20 years of internet use lol

cedar fulcrum
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lol

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If it works fine with VPN means something on your Internet is blocking the site

full jay
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I want to point out that the captcha is appearing on every single website I visit

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and as I mentioned, I did the ip check and everything to see if any bad activity is coming out of my network

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but nothing

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also, I am on mac so I really don't understand what's going on

cedar fulcrum
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Can you click F12 and refresh and show me the Network page and to see the error you receive?

full jay
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I open the developer console, right?

cedar fulcrum
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First lets see the "Network"

warped ledge
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How can I copy a overlay and use it on OBS?

nocturne pelicanBOT
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@warped ledge To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: β€œShutdown source when not visible” https://youtu.be/KDvLynUqXI4

warped ledge
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thanks

karmic wigeon
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Hello, do you have any good guide how to setup your discord server for streaming ( bots, channels, command etc.) ?

vital wyvern
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Not for discord server no, only for twitch and broadcasting systems

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i recommend asking in #general-chat since its about discord πŸ˜ƒ

sand meadow
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Where do i find my JWT Token to setup the desktop app?

nocturne pelicanBOT
sand meadow
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Is there an easy way to enter the JWT Token into the bar? i cant copy and paste it

vital wyvern
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When you are on the SE website and the JWT token is showing, my suggestion will be to highlight the text and hold left mouse button down while dropping the text into our ground control app

tight harness
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Ctrl + C followed by Ctrl + V does work btw πŸ˜ƒ

zenith widget
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Double click JWT token field to highlight it. Right click with mouse -> Copy text LOLface (Or if double click doesn't mark entire text, left click drag mark it pepeD )

craggy crest
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No bits go into the cup.

winter vault
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Using commands dashboard on a low resolution will make the edit and delete button not appear at all, unless I zoom out to 67% (1366 x 768 resolution)

zenith widget
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@winter vault Thats a known thing and can't be averted if the command page looks like this:

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So use the grey scroll bar I marked

buoyant onyx
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Is there a way to have a command without the ! at the beginning?

narrow coyote
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For a custom command you can add a keyword

buoyant onyx
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ahh! thanks πŸ™‚

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Is there an integration between Streamlabs and any kind of merch store? 😁

zenith widget
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Ask Streamlabs thinkingtransparent

buoyant onyx
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OH FUCK, sorry πŸ˜‚

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look, I'm still on my way over from there

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it happens, k? πŸ˜‚

atomic hollow
buoyant onyx
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I meant StreamElements

zenith widget
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As for us, are you referring if you have a merch store, that it triggers an alert on your overlay?

buoyant onyx
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yes!

zenith widget
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afaik, we don't have anything like that...

buoyant onyx
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I'm so sorry πŸ˜…

zenith widget
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but its a good idea which you can toss in our Ideas board

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its all shits and giggles...and dank memes pepeD

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so no harm done

nocturne pelicanBOT
zenith widget
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So toss your idea for a merch store widget above ‴

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Also afaik there are a TON of merch stores out there that provide streamer merch stores, so it would be a bit of a headache to kinda integrate their stuff...if they have open APIs to work with @buoyant onyx

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Unless they provide custom code for their own type of alert

buoyant onyx
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@zenith widget the competitor that shall not be named 😁 has an integration with only a few (I think only one or two?). Might be an idea to just talk to one or two, and have them as like some kind of "official SE partner" or so.

true garden
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how do i set up the !gamble setting on loyalty points

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i see the raffle and bingo but no gamble

zenith widget
true garden
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hello?

zenith widget
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So the !gamble command is the roulette module for the bot

true garden
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oh hell yeah

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Thank you so much i've been like racking my brain on it and never saw that

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@zenith widget is that under the chat commands once its enabled?

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also sorry for being impatient lol i'm mid stream trying to figure this out

zenith widget
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Yes in the default commands

cursive sable
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Hii, can someone tell me how I do !session, so people can see my session id

vital wyvern
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@cursive sable Hello, could you give some more details, like what game you want the session id command to show? πŸ˜„

cursive sable
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Monster Hunter World

vital wyvern
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As of for now we don't have such for Monster Hunter World, except CSGO,PUBG and Fortnite

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BUT

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i recommend adding it to our ideas forum

cursive sable
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Okay thanks, will do

winter vault
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@zenith widget It doesn't really help, if the command list is big, I have to scroll all the way down to be able to go left-right and then up again and find the command I want to edit/delete.

zenith widget
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If you place your mouse on the list and hold down SHIFT and then use the scroll wheel, then you can move side ways πŸ˜‰

strange geyser
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Ok so i have been testing this out rigorously, and I know its crashing, but I can't seem to find out why. When I use OBS and change scenes without using the overlays from Stream elements. The stream is fine. When i change scenes to one which has an overlay the game crashes, without fail. So i am wondering if anyone can suggest what I can do. I have also posted this on teh OBS forums but have received no luck. https://pastebin.com/VrvVSb7w

zenith widget
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is that a log from OBS?

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cuz it doesn't look like a crash log from OBS

strange geyser
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yeah the crash report is a MAC crash report.

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its the crash report thats generated once the crash happens

zenith widget
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Also that file gives some sketchy CPU thread addresses monka

strange geyser
zenith widget
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so OBS is crashing and MacOS generated it?

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Ok, so get an OBS log rather then an OS log

strange geyser
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yup

zenith widget
strange geyser
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Is that the one?

zenith widget
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I just made my own OBS crash, while trying to load an overlay, but in the middle of the load i closed OBS and it gave me that it crashed

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yes that an OBS log

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Is that the full log? It seems cut of at the end ending with an open (

strange geyser
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gonna try and crash it again

zenith widget
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When I made it crash my self, I got this in my log:
16:32:31.821: Switched to scene '(null)'

strange geyser
zenith widget
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Well only thing I can suggest as its not obvious to me(or I assume anyone in here)

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is to try their Discord, then the forums

strange geyser
nocturne pelicanBOT
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For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

zenith widget
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Aah there we go it looks more full now

strange geyser
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yeah the auto upload feature truncates the log file

zenith widget
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It doesn't look like its switching to a null scene like with me, so maybe its a MacOS and OBS related thing issue and your best bet is to ask in their Discord as you are more likely to get a faster answer there

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then their forums OBSing

strange geyser
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ok thanks

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At least i learnt how to find the proper crash file πŸ˜ƒ from @zenith widget

zenith widget
knotty warren
buoyant onyx
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okay, I need to come back here again. I still haven't managed to make the custom bot name work 😦 someone please help 😦

zenith widget
knotty warren
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@buoyant onyx Do you use Ground Control?

buoyant onyx
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yes

pulsar gulch
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Hello, is there a way that the bot will announce in chat if someone raided,followed, hosted, donated?

zenith widget
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@buoyant onyx Are you on a Mac?

buoyant onyx
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no

zenith widget
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@pulsar gulch Yes, look at the modules for the bot -> Chat Module is the one you are looking for

knotty warren
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Change the name, turn the custom bot name on, back out. Go back in, turn it off, then back on again. Refresh your chat. Test the bot.

pulsar gulch
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@zenith widget thank you

zenith widget
buoyant onyx
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@knotty warren uhm...that was a bit too quick πŸ˜‚

knotty warren
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@buoyant onyx did it work?

buoyant onyx
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what name should I change?

knotty warren
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The "Custom Bot Name"

zenith widget
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So you haven't done one of the steps then

nocturne pelicanBOT
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@buoyant onyx Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)
buoyant onyx
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I have done those steps, @zenith widget! But the box for the oAuth settings doesn't show up

zenith widget
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If its not showing up, then you have not done one of the steps. Did you place your JWT token as well?

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Or you are NOT on a Windows OS

buoyant onyx
#

The bot is modded and in chat. I have an active overlay with an AlertBox, I have the tipping page in the panels, I have placed the JWT Token, I have the GC app, I have done ALL OF THIS.

#

and it still doesn't work 😒

zenith widget
#

Have you turned on the simple mode for GC?

buoyant onyx
#

and yes, I am on Windows.

#

simple mode?

#

you mean compact mode?

zenith widget
#

compact mode*

buoyant onyx
#

now I have

zenith widget
#

this is gonna sound stupid but, return to non compact mode and try to scroll down for the oAUTH token field?

buoyant onyx
#

but the compact mode doesn't change anything. GC looks the same either way

#

do I need to start GC as admin?

zenith widget
#

no, but you can try

buoyant onyx
#

okay, yeah, that didn't help either

#

all I see on GC is: a list with all the activities, "0 pending approval" and a box with checkmarks for Followers, Subscribers, Tips, Hosts, Bits, Redemptions and Raids.

zenith widget
#

So you are saying, you went to the settings tab and added your JWT token, but when you are in that settings page, when you scroll down you don't see the oAUTH field?

buoyant onyx
#

yes!

#

all I see in the settings page is: "Authentication" (JWT Token is in there), "Keybindings" and "Other"

#

oh, and version number 1.4.3

gilded gull
#

@lament blade desculpe tive que sair mas nao e por ai nao e pelo proprio obs mesmo

lament blade
#

Coloca a resoluΓ§Γ£o em 1080p no OBS tambΓ©m

gilded gull
#

eu uso o streamlabsOBS muda algo ou nao

lament blade
#

can you send a screenshot? @buoyant onyx

#

Ah deve ser isso entΓ£o, esse programa ai nΓ£o suporta tantas coisas como o OBS normal

gilded gull
#

vou tentar no obs normal pra ver se e isso mesmo so um minuto

lament blade
#

Acho que esse era o problema πŸ˜„ veremos

karmic wigeon
#

Hi, guys do you know any app that allows to play sound when pushin a hotkey. I would like to do a'la streamdeck by my numpad

lament blade
#

You can have a sound command or a sound effect store item

#

But not something that fits your description, that i know of

karmic wigeon
#

ok

lament blade
buoyant onyx
#

@lament blade of what exactly? GC?

lament blade
#

Settings page

#

That KeiZar was talking to you about

gilded gull
#

@lament blade nao e esse o problema

#

eu testo os alertas

#

vem os meus alertas que eu modifiquei mas nao marca tipo ultimo sub ultimo donate

#

ultimo follow

lament blade
#

mas isso aparece no browser?

#

ou sΓ³ no obs

gilded gull
#

no browser eu testei funcionou mas no obs nao funciona

#

so no browser marca

lament blade
#

vocΓͺ colocou como browser source e fez o que essa foto indica?

#

!multi

buoyant onyx
#

@lament blade should I put the screenshot in here or via DM?

lament blade
#

Here

gilded gull
#

aquela opΓ§ao ali e pra deixar marcada

lament blade
#

sim

buoyant onyx
gilded gull
#

sim @lament blade esta igual a imagem

#

mas olha vou mandar print

#

nao marca nem follow recente

#

nem sub

#

fica em branco

lament blade
#

hold up @buoyant onyx looking into it

#

Pode mandar print de como aparece no browser? @gilded gull

gilded gull
#

sim

#

ta marcando pq eu coloquei pra testar

weary mist
#

@buoyant onyx you are SOOOO close. The link you put on your donation panel is incorrect. it needs a /tip at the end of it

gilded gull
#

tbm fiz o teste e mercou

#

mas os meus n marca

lament blade
#

I can't believe i missed that scalper notlikealice

buoyant onyx
#

@weary mist OAAAAAAAH REALLY?!

#

wow

lament blade
#

same

weary mist
#

haha, those 4 characters will make all the difference

buoyant onyx
#

FINALLY! ❀

lament blade
#

@gilded gull qual o seu twitch?

gilded gull
#

Jonzin_Safado

lament blade
#

mas se voce colocar no OBS e testar no browser, aparece ali tambem ne?

gilded gull
#

vc diz aparecer no obs ?

lament blade
#

sim

gilded gull
#

ai

#

nao

#

no obs nao aparece nada

buoyant onyx
#

can I use my streamer account for the bot or do I need a second account?

lament blade
#

as doaΓ§Γ΅es nΓ£o estΓ£o aparecendo porque vocΓͺ nΓ£o usa o streamelements para ela

#

vocΓͺ usa streamlabs

#

up to you @buoyant onyx you can use yourself or make another account for it

gilded gull
#

o streamelements tem alertbox ?

lament blade
#

tem, estΓ‘ nos widgets

gilded gull
#

aaaa

#

eu nao sabia kkkkkkk

#

eu sou muito burro kkkkkkk

buoyant onyx
#

omg it actually works πŸ˜‚ I'm so happy now mindinHYPE

#

thank you so much, everyone for the help πŸ™‚

lament blade
#

no problem SEheartbeat

#

nada, acontece @gilded gull

gilded gull
#

mas aonde estao os widgets

#

nao estou encontrando

open reef
#

Hello I need help

summer mulch
#

@open reef state your problem

open reef
#

Well, I am trying to stream but it is so laggy

#

it just teleports from thing to thing in my fortnite gameplay

#

I want to be a streamer

#

I lowered the bitrate to 1800

gilded gull
#

@lament blade aonde eu encontro meu jwt token ?

open reef
#

even know I run at a solid 5k

#

Like it stays frozen

#

Do you have any tips for me?

buoyant onyx
#

@open reef is it a bitrate/upload/download problem? or is it a computer/CPU/GPU problem?

open reef
#

Im not really sure

weary mist
#

@open reef open up your Task manager

buoyant onyx
#

do you have dropped frames when you stream?

weary mist
#

and see if your CPU/GPU are hitting 100%

open reef
#

no, my game was running smooth

ebon forum
#

then it is your network

weary mist
#

I had that same issue when I played Doom

ebon forum
#

check speeds and check what your internet plan is

open reef
#

im running at like 44 percent

#

cpu

weary mist
#

My CPU was capping, which caused OBS to not encode

open reef
#

and 97 percent ish gpu

weary mist
#

@open reef are you encoding using GPU or CPU

open reef
#

Im not sure, I am not a very technical person

#

Can we voice talk instead of type?

#

Im in voice support right now

buoyant onyx
#

@weary mist how did you fix that issue, just so I know for the future? Because this might be what happened to my CPU before I factory reset my whole computer LUL

ebon forum
#

we have a metting in a few minutes, no voice support for now

zenith widget
#

@open reef What are your PC specs?

open reef
#

Intel i-5 processor

ebon forum
#

@open reef check your network please and tell us the internet plan you have

zenith widget
#

We need as tech info: CPU(name and generation, not only i5), RAM, GPU
Also upload speed

#

Provide that we will tell you why your stream is laggy

weary mist
#

@buoyant onyx I bought a new CPU

#

I went from an i5-6420p to an i7-6700k

#

moar power

buoyant onyx
#

well, okay, that's one way πŸ˜‚

zenith widget
#

gimme that new CPU SataniaGunANGERY

open reef
#

my CPU:

weary mist
#

I actually already upgraded again to a ryzen 7 1700x

#

lol

#

So I have an i7-6700k laying around

ebon forum
#

dualPC setup is the way to go xD

narrow coyote
#

for a single PC streaming setup, Ryzen is the way to go

open reef
#

i5-7400

ebon forum
#

when you have the cash and space

weary mist
#

can't decide if I want to stuggle with a dual pc setup, or sell the processor

zenith widget
#

Gift me the CPU LOLface

weary mist
#

xd

ebon forum
#

@weary mist single PC is simpler, way simpler. dualPC is tricky even for experienced people. get a threadripper, those are really cheap now

open reef
#

3000 MHz

#

3.00 GHz

ebon forum
#

@weary mist we had the 1950x threadripper for around 600€ here

open reef
#

8GB RAM

weary mist
#

@open reef how many logical processors/threads?

#

your task manager should show this

open reef
#

4

#

Im in system info

weary mist
#

sooo

#

what games are you playing

open reef
#

fortnite

weary mist
#

fornite, any others

open reef
#

nopep

#

nope

zenith widget
#

what is your GPU NotLikeThis

open reef
#

but I do have some other games downloaded

#

Where can I find my GPU?

gilded gull
#

@lament blade aonde encontro meu jwt token ?

ebon forum
#

@open reef task manager is your best tool

open reef
#

fortnite is using 95 ish

#

On my gpu

narrow coyote
#

but what GPU is it

ebon forum
#

it does not matter, he has teleports and other lags while FPS are fine, this is a network issue

weary mist
#

Can you check your encoder settings? Is it encoding in NVENC or x264

open reef
#

Where can I check?

weary mist
#

@ebon forum It is his stream seeing it, the game is fine

open reef
#

Yes that is right scalper

weary mist
#

which means it is the CPU skipping frames

open reef
#

My game works great

weary mist
#

on the encoding

open reef
#

Except when my friend sees the stream...oooof

weary mist
#

it doesn't show up as dropped frames

ebon forum
#

@weary mist dropped frames are network issue, not a CPU encoding issue.

weary mist
#

not dropped frames, just not even encoded

#

doesn't make it to the network phase before they are gone

open reef
#

So how can I check/fix?

ebon forum
#

tell us the internet plan first

open reef
#

45.11

#

16 ping

#

45 is my download mbps

ebon forum
#

we need upload

weary mist
#

@open reef you can speed up the encoder, this will reduce the CPU usage. Best way to fix is upgrade CPU. other things you can do is to reduce browser source usage, stactic overlays, little to know images, light weight alerts, no kappagen/hypecup

ebon forum
#

download is plenty fast

open reef
#

and my upload is

#

6.06

lament blade
#

no seu perfil @gilded gull

weary mist
#

that upload is double what mine is

ebon forum
#

ok, 6mbit/s is plenty, you can stream with up to 4500kbps

#

without any lags

gilded gull
#

ok

#

@lament blade mas para aparecer eu teria que pegar um link nao e isso ?

#

para colocar no obs

#

e add a alertbox

lament blade
#

nΓ£o, Γ© tudo no overlay manager

gilded gull
#

entendi

open reef
#

I found a video and instead of using 1 processor

#

I can use 4

#

Which will greatly increase my cpu

narrow coyote
open reef
narrow coyote
#

if your cpu is not multi threaded, you can just magically get more performance out of it, also ➀NOTE - This video is a joke, but I have switched to only making REAL tech videos, see some here

gilded gull
#

@lament blade desculpa estar fazendo tantas perguntas kkk

#

mas quando eu estou editando meu overlay e pra aparecer meu ultimo follow neh

#

?

buoyant onyx
#

coming in again with another problem! Why can't I see the Hype Cup in my OBS, when I can see it in the overlay editor? 😦

weary mist
#

how long have you waited, sometimes it takes time to load. Also check to make sure that the browser source is above everything else

buoyant onyx
#

the browser source is literally the only source in my scene right now πŸ˜„

#

and I've waited at least 30 minutes

weary mist
#

and just to verify, what version of OBS are you using

buoyant onyx
#

21.1.2

narrow coyote
#

is the resolution correct?

buoyant onyx
#

yes, everything is set to 1280x720 - OBS, the overlay, everything

unkempt laurel
#

Im having trouble with the streamelements extension on twitch. I've tried every thing, and yes my browser is allowing cookies and I've tried to load it without my firewalls on. The extension on my twitch channel will load for my viewers but not for me. I've tried clearing browsers cookies and uninstalling/reinstalling the extension on my twitch. I even disconnected and reconnected my twitch and streamelements to try to refresh it nothing is working.

narrow coyote
#

@buoyant onyx so you made a new overlay at 1280x720, and this is what the source is set to? If you DM me your overlay URL I could test it on my end

buoyant onyx
#

yes, exactly. Alright, gimme a sec πŸ™‚

unkempt laurel
#

Also, my other extensions are working fine.

zenith widget
#

@unkempt laurel I would suggest to log out of SE, uninstall the extension(log back into SE OR) install extension, log back into SE

open reef
#

here check this out

#

Look how it like teleports

#

im streaming rn

zenith widget
#

Playback Rate: 1797 Kbps

unkempt laurel
#

But its working fine for other people?

#

If there was a connection issue wouldn't people have trouble seeing the info

zenith widget
#

Sometimes its case by case

unkempt laurel
#

I've tried relogging like that and uninstalling a billion times but I'll try it again. o.0

zenith widget
#

ok, from your initial way of explaining what you tried it did not sound like you tried uninstalling the extension

unkempt laurel
#

"and uninstalling/reinstalling the extension on my twitch"

zenith widget
#

Ooh I'm blind

unkempt laurel
#

XD

#

It's ok.

open reef
#

KeiZar

#

I can't upgrade my cpu so what should I do?

zenith widget
#

@open reef Your CPU is fine, Cryonic said that you have a decent upload

#

with 1800 bitrate you can't encode properly

open reef
#

so what should it be at

zenith widget
#

Also what is your Graphics card and what encoding are you using?

open reef
#

It should be microsoft intel graphics

zenith widget
#

you what?

#

Right click your desktop

#

Display Settings

#

Scroll down and click "Advanced Display settings"

weary mist
#

ok

#

so

zenith widget
ebon forum
#

I would actually suggest the OBS discord at this point. They have more knowledge when it comes to those things.

zenith widget
#

If it really says Intel Graphics

#

Then you are doing something fundamentally wrong

weary mist
#

That is probably why there are issues

#

@open reef are you on a desktop or laptop

open reef
#

desktop

weary mist
#

Can you open your start menu, type device manager?

chrome wolf
#

the obs people might be able to help better but i doubt that card is strong enough to handle playing a game and transcoding at the same time

zenith widget
#

Ok here are 3 things you can do:

  1. Buy a proper GPU
    **2) Make sure your MONITOR CABLE is pluged into your GPU if you have a GPU
  2. Don't stream with that INTEGRATED MOTHERBOARD GRAPHICS!**
narrow coyote
#

an i5 with integrated graphics is not designed for a single pc streaming setup

weary mist
#

yeah

ebon forum
#

didn't he say that he has a dedicated GPU? me confused now πŸ˜•

zenith widget
#

He never did, because you pushed him to tell us his internet speed OMEGALUL

chrome wolf
#

dedicatedly integrated πŸ˜›

ebon forum
#

well, he might have one, just the monitor hangs on the motherboard

weary mist
#

which is why I asked for the decive manager -.-

open reef
#

I have it up

#

the device manager

weary mist
#

perfect, can you send me a screenshot?

zenith widget
chrome wolf
#

dont the motherboards usually disable onboard when you install a dedicated?

zenith widget
#

Expand Display adapters and send screenshot

narrow coyote
#

not always

ebon forum
#

@chrome wolf not always, mostly they work

weary mist
#

you can normally swap between them pretty easily. too easily

zenith widget
#

@chrome wolf If you plug the monitor into the dedicated display port of the monitor, it will ignore the card

open reef
narrow coyote
weary mist
#

expand display adapters

open reef
ebon forum
#

ugh

#

go shopping

narrow coyote
#

πŸ‡«

ebon forum
#

no streaming with intel iGPU

weary mist
#

ok, so you only have integrated. I recommend checking out getting a dedicated GPU. a decent one can be pretty cheap

#

and help a TON

narrow coyote
#

1060 with 6GB minimum

open reef
#

could I have a link to one that could be useful?

#

would I have to put the gpu into my prebuilt?

ebon forum
#

every RX 570. RX 580 or 1060 6GB

#

or higher

chrome wolf
#

need to know more about your build

ebon forum
#

and you need some infos on the case and PSU to find out if it fits

zenith widget
#

@chrome wolf His CPU is i5-7400 and 8GB RAM

narrow coyote
#

PSU is going to be very important for adding a new GPU

#

most prebuilts have low wattage PSU, especially if we are talking something you can find on a shelf at a store like Best Buy

chrome wolf
#

case dimensions too lol cant put a card in if it dont fit πŸ˜›

narrow coyote
#

‴ you can get a nice 1070 mini if the case is small

chrome wolf
#

@open reef what brand/model computer do you have?

open reef
#

its a dell

chrome wolf
#

you're getting a dell dude!

weary mist
#

What was the pre-built, where did you buy it, was it online or in store

open reef
#

online

weary mist
#

ok, do yo uhve a link to the item?

open reef
#

nope

#

got it for my bday a long time ago

narrow coyote
#

do you know the model?

chrome wolf
#

usual;ly its on the case somewhere

weary mist
#

hmmm

open reef
#

model=inspirion

weary mist
#

might need to do some manual measurements

narrow coyote
#

right click the start button, and click system

#

most OEM's have the model information in there

open reef
#

Do you want my model you said?

narrow coyote
#

yeah, so we can look up specs, give you the most informed recommendation on the GPU

open reef
#

This seems shady

chrome wolf
#

lol

open reef
#

Wanting to know all my pc info

chrome wolf
#

well you dont have to give it to us you can just look it up yourself just trying to help

open reef
#

Just to hack it lol

chrome wolf
#

info like your ip address would be way more helpful for hacking

#

windows is windows your model of computer is irrelevant

open reef
#

My model is inspirion 3668

chrome wolf
narrow coyote
chrome wolf
#

oh yeah def gonna need a mini

narrow coyote
#

yeah, case is small, mini would be recommended, I am just struggling to get the exact wattage on what the PSU has out of the box

#

I think its a 240 watt, at least that is the closest that I could find that seems accurate

chrome wolf
#

yeah 240w ouch

open reef
#

so could I have link to a gpu that could fit inside a mini case? Because the ones I am looking at people say they could barely fit it in a mid sized case

chrome wolf
#

the psu on that is probably odd shaped to oso upgrading will be difficult

narrow coyote
#

yeah, most cards you would want will require 400 watt

chrome wolf
#

@open reef your PSU is not even close to powerful enough for a better card of any kind really πŸ˜•

open reef
#

Ok Ill just wait, I understand

narrow coyote
#

you could try contacting dell, to see if they sell a power supply that would fit, but if they have not changed their ways, upgrading it take a bit of effort to cut all of the cable binds they have in the case

#

I know this from a lot of first hand experience gutting prebuilts from all OEMs

chrome wolf
#

anything that doesnt require the extra power cable (like a 1050 or something) probably wont be powerful enough to play and transcode at the same time

weary mist
#

he won't need the GPU for ENcoding

rain vale
#

Theres no audio on my overlay

weary mist
#

(transcoding is done on twitch end) @chrome wolf

rain vale
#

Is there a way to fix no audio?

weary mist
#

Depends on if the audio is coming through in the browser or not

rain vale
#

its browser source on obs

weary mist
#

and if you have audio set up in the overlay. And I said browser, not obs

rain vale
#

how would I do that?

#

o wait

#

in the overlay

chrome wolf
#

go to the source link manually

rain vale
#

yea theres audio

weary mist
#

if you can hear it in the browser, then it is an issue with OBS playing that audio. you would be best to ask OBS support for that

#

!obshelp

nocturne pelicanBOT
#

For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

rain vale
#

i just put the streamelements overlay into a small box in chrome

#

so it doesnt eat fps

narrow coyote
#

so you are not using a browser source to add your overlay?

rain vale
#

no I am

narrow coyote
#

the audio should just be played through the default desktop audio source

chrome wolf
#

maybe you accidentally muted the audio for the browser source?

rain vale
#

the audios are: Desktop, webcam, and Mic

#

audio sources**

narrow coyote
#

do you get other audio from the desktop audio source? because sometimes OBS can have issues hooking into the audio drivers

weary mist
#

like if OBS is playing through speaker bar, but you are listening with headset

rain vale
#

nope only one output

sly moat
#

Recently upgraded my computer. running a Threadripper 1950x, when i stream at 1080 60, my stream is 100% stable, but when i turn my stream elements overlay on, stream immediately drops to around 22 FPS ann becomes choppy. Any idea why? toggling streamelements browser source on and off makes it quite obvious it is a stream elements issue

knotty warren
#

@sly moat I'm not support, just a fellow user, but what is your CPU usage when that occurs? (Ctrl + Shift + Esc)

sly moat
#

it doesn't change oddly. never seen my CPU usage go about 60-70% so i don't think its CPU related. I tried doign 1080 30 stream, and the same problem occurs when turning on Stream elements source (drops to 20-22fps about and is very choppy)

weary mist
#

also, what do you have running in your browser source (kappagen, hype cup, etc)

knotty warren
#

^

narrow coyote
#

the process to look at would be the cef-bootstrap.exe, as this is what the browser source is using

sly moat
#

browser source is just follow alerts etc, and 2 scrolling tickers of recent follows adn recent donations

narrow coyote
#

as a test, can you try disabling the scrolling text

sly moat
#

im not home right now (probably should ahve waited to ask here until i was) but i can definitely try that tonight. Do you think the scrolling text is the main source of the porblem?

narrow coyote
#

yes I do, a few people, myself included, have had issues with scrolling text. I cannot use scrolling text on my 2700x without serious frame loss

knotty warren
#

Same ^ When I started using SE, 3 of my scenes had scrolling text. When I turned them off, the browser source (cef-bootstrap.exe) was far less CPU intensive. Even if your % isn't peaking, it could be making your PC work harder than it should for that process, which is causing your FPS to suffer.

sly moat
#

thanks for the all the info! I'll run some tests when i get home from work! Hopefully that solves everything. Unfortunate that i won't be able ot use scrolling text. especially since i do a lot of charity streams where scrolling text is very useful but not the end of the world!

weary mist
#

Check to see if there is a difference between scrolling with the "recent" widget and a latest widget

unkempt laurel
#

I guess my quesiton pretty much gets overlooked. kyenteRude

narrow coyote
#

there is also a cool widget in #widget-share that shows different latest events, might work as a replacement

weary mist
#

it wasn't overlooked, it was answered, and we did some testing, it just isn't something we have a lot of experience with @unkempt laurel

#

it honeslty is something I haven't heard of happening before

unkempt laurel
#

I was directed to this discord for help after emailing support LUL

weary mist
#

because this is our primary support location

#

there are occations that unique situations happen, and this is one of those weird ones. I didn't respond because I am hoping that someone that knows more has a better idea. You have done everything I would have suggested

unkempt laurel
weary mist
#

this normally helps too: (β•―Β°β–‘Β°οΌ‰β•―οΈ΅ ┻━┻

#

it calms me to flip tables, though I avoid doing it at work

unkempt laurel
#

I guess I'll let you know if it starts working and what I did.

#

If i dont kms first.

narrow coyote
#

One thing to check, if you open the developer console on the page, we can check for errors

unkempt laurel
#

Ok how do I do that

narrow coyote
#

F12 then you should have a window pop up, and click the console tab

unkempt laurel
#

How do I know if something is wrong w it

narrow coyote
#

it should show errors if there are any, if you have errors, please post them in here

unkempt laurel
#

UHHHHHH

#

Like that? lol

narrow coyote
#

yeah, that works, I see some errors related to the extension

unkempt laurel
#

D:

weary mist
#

I copied it

#

had to remove, it has your jwt token in it

unkempt laurel
#

oops

weary mist
#

its ok, I DM'd it to kite πŸ˜ƒ

unkempt laurel
#

it's showing different errors now

#

I need to post again D:

#

wait maybe not let me double check

#

no it's same

#

ok

#

:/

#

I hope it can get fixed

weary mist
#

im not sure if it has been asked yet, but what browser are you using to view it?

unkempt laurel
#

Google chrome

#

I treid explorer and it doesnt work there either

weary mist
#

are you running any ad-blocker?

unkempt laurel
#

I already tried to disable it

weary mist
#

have you tried in an incognito window?

unkempt laurel
#

hmm nu

#

but...

#

Same thing

#

just tried

#

pls dont hack me

weary mist
#

lol

narrow coyote
unkempt laurel
weary mist
#

so, it seems you might be experiencing a bug that isn't super common, which is causing the extension to throw those errors. It is a known issue, its just a weird issue that doesn't effect everyone, so its difficult to track down

unkempt laurel
#

oh no

#

Should I bury the extension

#

Is it the end, dr

narrow coyote
#

There should still be hope, as the issue is being looked into

#

There is an error on failing to load the chat stats, can you try to disable the chat stats on the extension, just to see if we get any different behavior

unkempt laurel
#

So I had chat stats as default, since it's the main reason I wanted to use the extension in the first place. I made it not the default and everything else works. But i tried to tab over to the chat stats page and nothing happens

#

Hmmm

#

Like it won't even click over to it

#

When i look at it in the browser it says page not found too

#

trollface streamelements is trolling me

narrow coyote
#

Ok, did you change your twitch name at any point? That could be the problem, your chat stats would just need to be migrated if that is the case

unkempt laurel
#

I've changed it a couple times yeah

#

When I try to do certain things it says "The channel you tried to add is linked to a different account"

#

Idk if that has anything to do with that

tight harness
#

Fixed your chatstats page

unkempt laurel
#

oh my gosh πŸ˜„

#

Thank you!!

tight harness
#

No problem

tacit ridge
#

hello

#

I have an issue with tipping. When I receive a tip, the latest tipper widget doesnt update.

clever mango
#

@tacit ridge Which of your overlays has the widget that is not updating?

pulsar gulch
#

Hello guys , if I stop my desktop audio .. the alerts are gonna stop too ?

clever mango
#

@pulsar gulch by stop you mean mute the desktop audio in OBS?

pulsar gulch
#

yes

clever mango
#

the alerts will be muted then

pulsar gulch
#

all of them right ?

#

bits/raid/host/follow/sub

clever mango
#

any sound that plays through your default audio device

#

usually it means all sounds that you hear will not be heard on stream

tacit ridge
#

@clever mango my main overlay.

clever mango
#

Was your latest tip sent through your streamelements tipping page?

tacit ridge
#

Yes

#

however for some reason stream labs OBS tried to put it throught their widget. I since then went back to studio OBS.

#

Reimported the tip and it shows up.

#

BUT in the DATA field on my main overlay it doesnt show the latest tip

clever mango
#

So the tip from marmaladekitten was imported?

tacit ridge
#

yes

#

I then Replayed the tip so it would show up on stream.

#

and it did, but it didnt update my trip widget or my latest tipper

clever mango
tacit ridge
#

gotcha. thank you!

severe trout
#

hello! I am in need of assistance. does the variable ${random.emote} only return back the text string for the emote or is it suppose to show the actual image of the emote?

weary mist
#

it should return the proper text string of the emote, which twitch chat itself converts to the image

cedar lynx
#

Another question, y’all. I'm wanting to be able to switch between scenes in OBS but in my experience every time I refresh the overlay source (i.e. if you disable it when you switch to avoid double alerts) the hype cup gets emptied and starts from scratch again. is there any way to avoid this? I'd like to be able to keep my hype cup progress during stream...

clever mango
#

@cedar lynx the cup will need to be on it's own overlay and not set to shutdown

cedar lynx
#

@clever mango ahh okay. does that end up affecting CPU % or does it all end up evening out?

severe trout
#

@weary mist but it's not T_T am I doing something wrong? I have !boop set to return: (✿ Ν‘β—• α΄—β—•)γ€β”β”βœ«γƒ»o。${random.emote}

#

don't judge me btw lol

clever mango
#

It will remain running in scenes where it's not showing so you can expect an increase in usage in those scenes

sick trench
#

hello my donation widgets and cheer widget wont work they keep saying -0 but i know for a fact i have gotten donations and cheers

#

for instance my top tipper widget on the overlay manager says Top Tipper: no data

clever mango
#

@sick trench what period is selected for the top tipper widget? Session, week, month, all-time?

sick trench
#

all time top tipper

clever mango
#

And you receive tips through StreamElements?

sick trench
#

oh boy i think i forgot to register my paypal with streamelements where do i do that and get rid of streamlabs

weary mist
#

@severe trout im testing it

clever mango
#

From the dashboard click on Tipping Settings in the left menu

sick trench
#

okay will my donations from before go through and show on the widgets or will i have to receive more bits and tips for it to show

clever mango
#

You can import your tip history from Streamlabs by clicking on Import and then Streamlabs. This will populate some of the widgets but the recent/latest widgets require the data to be processed through our tipping page

weary mist
#

@severe trout It is some sort of interaction between the characters and the emote that twitch doesn't like. I added a . between the variable and the last character, and it started working

severe trout
#

@weary mist ahhh my hero! Thank you πŸ˜ƒ

weary mist
lament blade
#

I need some help settin up my points system, I have the command working and everything but I don’t know how to make it so people start receiving points over time

sick trench
#

so i clicked on import and now it keeps saying an error has occured @clever mango

weary mist
#

@lament blade check the Loyalty Settings part of the dashboard

lament blade
#

Oh ok, thanks mate πŸ‘

clever mango
#

@sick trench Open both dashboards (streamelements and streamlabs) before importing

#

two different tabs

sick trench
#

okay awesome thank you!

turbid finch
#

so back with a new issue lol.... trying to run a giveaway.... and while I have it on my overlay as active... the only way people can join is through the page not chat. !ticket does not enter them

lament blade
#

Um

weary mist
#

@turbid finch check your default chat commands, and that the !ticket command is turned on

lament blade
#

How do I add quotes?

#

I don’t have any rn

weary mist
#

@lament blade !quotes add dnsfiuabfvyuaknbcluiw -Scalper

lament blade
#

Oh lol

#

Thnx

turbid finch
#

it was !enter that was not on... couldn't find a !ticket command lol... should be good now thx!

weary mist
errant fractal
#

is it possible to make a command that takes away a random number of loyalty points? my streamer named his loyalty points beers and he wants a command that people can use to "drink" a random number of their points

zenith widget
#

There may be a way, but it will involve a bit of coding and API usage really(and a hosting)

errant fractal
#

poo, i know nothing about that lol thanks anyway though!

zenith widget
#

@errant fractal An idea poped up in my head. You can have a command that picks the random number of beers and then subtract it from the person. Example:

!DrinkBeer
With response: We have $(random.pick '2' '3' '4 '5' '6') bottles left
And then place an alias on the !addpoints to be for example !chugbeerbottles

errant fractal
#

ooooooh i think i can work with that. i'll try it out, thanks! ❀ you guys are awesome

zenith widget
#

sips from a beer bottle

#

you are welcome cohhSip

merry wigeon
#

Is there anyone in here I can talk to directly about an issue I'm having with Stream Elements?

zenith widget
#

What is the issue?

lament blade
#

You can talk to us here

merry wigeon
#

The tipping setup page is utterly blank

#

Nothing loads at all

#

Everything else works but that

zenith widget
#

Are you blocking cookies?

merry wigeon
#

No, I allowed them manually

zenith widget
#

Ok, Open the dev tools(f12), refresh the page and go to console. Are there errors?

#

Wait, you are on Chrome, right?

merry wigeon
#

Okay that's weird

#

I pressed F12 and it loaded

#

Been reloading for a while and nothing, but with the console open I can see the page

#

Stupid computers >.>

zenith widget
#

Does the console give any errors regardless?

merry wigeon
zenith widget
#

thats normal

merry wigeon
#

That's the only one I have

#

It seems okay now anyway...

#

Thanks

zenith widget
#

That was interesting cohhHmm

#

was expecting a wall of red errors cohhDerp

merry wigeon
#

Hahah

nocturne pelicanBOT
#

Are you a StreamElements all-in-one streamer and interested in stream promotion when you go live? Please fill out this application https://strms.net/sellout and if you meet the 3 requirements posted in the :pushpin: pinned message in #welcome you will be added to the stream announcements.

vital wyvern
#

@runic oasis

lofty arch
#

Hello people I was wondering if anyone could help me with the tiping settings ?

narrow coyote
#

what do you need help with?

lofty arch
#

Im trying to connect the other payment method not the paypal one

#

but whenever I write the stuff down it says connection with G2A Pay failed

#

do i need anything specific ?

dense jackal
#

So G2A is enabled with your account but for some reason your account is not connecting?

lofty arch
#

how do u enable that ?

#

Im totally new just so u know hahah

#

like I have no idea how you connect ur G2A with ur credit card so the tipping will work

#

do I need to go at g2a first connect smth then come back to streamelements and set it up or is it another way

weary mist
#

you can do it either way

narrow coyote
#

so, do you have a G2A Pay account, G2A Pay is separate from G2A

weary mist
#

I set my account up first on g2apay, then came back

lofty arch
#

so u need to put all ur bank information in g2apay

#

then come back in streamelements right ?

weary mist
#

as long as you have the account created for it to receive money

#

you don't have to have the bank account set up right away

lofty arch
#

ahaa

#

alright let me see

#

can u lend me a hand where u set up the G2A Pay

#

?

zenith widget
lofty arch
#

@zenith widget alright ❀

split sinew
#

is there a way to give sub bonuses for loyalty?

#

and raid?

weary mist
#

@split sinew for raids, not yet, but sub bonuses are done in the loyalty settings of the dashboard

autumn verge
#

hey! anyone know if i can alias the !quote command?

#

i only see an option to alias !quote add/remove

#

so if i add an alias on that, will that change the base !quote command too?

weary mist
#

yes

#

What you are aliasing is the word right in front of the "!"

autumn verge
#

okay perfect

split sinew
#

@weary mist all i see is host, tip and follow?

weary mist
#

@split sinew did you recently get affiliate?

narrow coyote
#

you are not affiliate

weary mist
#

until you get the ability to get subs, the settings for subs will not appear

split sinew
#

oh i see makes sense thank you

#

im almost there haha

autumn verge
#

tyty @weary mist it worked! is there a way to see the entire list of quotes somewhere to edit? juuust in case someone decides to get a little too happy with the add feature?

weary mist
#

not yet. Soonβ„’

polar slate
#

Hi I'm trying to start a twitchon fundraiser with a goal of 2000 but its starting out at $250 instead of at 0. Does anyone know how to reset the starting number back to 0?

narrow coyote
polar slate
#

ohhh thank you sooo much

#

been looking for so long

narrow coyote
#

No problem, this guy is a little hidden on the activity feed page. You can also get to if from the overlay editor under the widget data tab

lofty arch
#

just wanted to say this, you guys are amazing and keep on doing what u do ❀

split sinew
#

can i add the bot into my discord? not sure just started using this

weary mist
#

not at this time

idle trench
#

Hey there friends! I think something inherently digital (namingly the entire internet) has turned on me. I needed help fixing my overlay and was told by Harris to ask for Onslaught? @stuck hamlet

stuck hamlet
#

who is Harris?

#

Harris Heller?

lament blade
#

good question

stuck hamlet
idle trench
#

Hi, yes, sorry

#

I'm trying to fix like 6 things that popped up and turned on me @.@

#

Got most of them

#

My mic got angry and my settings screwy

stuck hamlet
idle trench
#

Yeah so hi πŸ˜„

#

lol

lament blade
idle trench
#

I was setting up my overlay, and when I went to drop an alert that I need to line up with my camera....it says no and ends up....over...tehre....not...hmm.

#

ALSO HI VANESA

#

two s's

stuck hamlet
#

I am confusion really

#

Harris Heller told you to hit me up? OpieOP didnt even know the guy knew my name Kappa

#

So can you elaborate on the issue @idle trench ?

lament blade
#

Whos your fav streamer ? @stuck hamlet

stuck hamlet
#

Can i pick myself?

lament blade
#

...

#

No

stuck hamlet
lament blade
#

TELL MEE

stuck hamlet
#

BUT WHYY

lament blade
#

ill hijack your house

#

ingame

#

saved πŸ˜„

idle trench
#

Yes and Yes geeze sorry

#

Door

#

ok so I have my camera sitting over where the chat box in (pick a game, MMO's , League, any of them) typically sits in the lower left hand corner

#

I have my alerts set up that they should be interacting, namingly forcing flickers or my little dudes jumping out from behind the frame

#

I can't get them to go to the frame, I can't line them up. If I put the alert box in the lower left most corner, it still ends up about 2-3 inches above the camera/frame and about 2 inches to the right (border to border)

stuck hamlet
#

WutFace @lament blade dont hijack my house

#

euh, what overlay is this? @idle trench

#

like its name

idle trench
#

Umm...I dunno? One I'm making?

#

Or am I confused about the question?

#

Like what did I name it?

stuck hamlet
#

you're making it on our site?

idle trench
#

yessum

stuck hamlet
#

So, you gave it a name, which one would it be? Sentai or Firstly

idle trench
#

Ah ok xD Sentai

#

I only have the first alert I set up so far

stuck hamlet
#

The first alert would be? Followers?

lament blade
#

@stuck hamlet i will

idle trench
#

yes

#

flashy purple thingy

#

Vanessa, he might have duct tape...and tape you to the door...and make you a talking door. Be weary.

stuck hamlet
#

Alright, can you upload the cam box to this as well?

idle trench
#

....?

#

I have it using filters and I'm running it through OBS atm

#

Does that elp?

#

that's what happens

#

whereas I need the alert to sit on top of my actual cam overlay (I gotta change the entrance and whatnot)

lament blade
#

@idle trench monkaS

idle trench
#

Who what?

stuck hamlet
#

I believe the issue here is that you're not seeing the whole "Green Area" that you can edit on

idle trench
#

@lament blade

lament blade
#

u said something about tape

stuck hamlet
#

you think its all the way at the bottom left, but its really in the middile

idle trench
#

harris said the same thing...

#

What have I done wrong? D:

stuck hamlet
#

You havent hit save in the last hour

#

so that would be the issue

idle trench
#

@lament blade Yeah, He'll duct tape you to the door and make you a talking door