helpdesk-twitch

[lament blade]

thx!

[gentle imp]

no prob 😃

[mint cove]

I have a couple of questions:
My download/upload rate is around 120Download and 50 Upload is that enough for me to stream with bitrate around 3000-5000? Which bitrate should I choose?
My screen is 1920x1080, If I want to maintain 1920x1080 do I just keep the input and output screen resolution the same? I want to stream 60FPS, is that possible for me? I want to maintain as high quality as possible and 60 FPS.
Here is my hardware:
Graphics Card: AMD R9 390 8GB
Processor: i7 6000
2 Screens at 1920x1080
Ram: 16 GB
Please ping me when you help/answer me. If there is more information you need to know ping me =] Thanks for the help in advance!

[wanton jetty]

@mint cove 1920x 1080p is only adviseable if you have quality settings on twitch (if you stream to twitch), Id recommending using a base resolution of 1920 x 1080 and downscale to either 1600x 900 30fps or 1080 x 720 60fps, alot of PC's dont handle gaming and streaming 1080p at the same time 😃

hope this helps

sometimes the higher quality can actually stop users from watching, not everyone has great internet to downstream 1080p quality

So just something to think about

[mint cove]

I stream to YouTube

[lunar furnace]

also @lament blade check to make sure there arnt any variations that are different or have the default still because i had that issue for a bit till i actually looked at the variations LOL

[mint cove]

Forgot to say that 😅

isn't 1280x720 720p?

[wanton jetty]

hope my info helps you make a nice decision 😃 if you want nice quality just change the render preset from "veryfast" to fast or slow

[mint cove]

aha

[wanton jetty]

it makes rendering more crisp

personally id stream at 1080 x 720 at 60fp with render preset at fast or the one just below it.

MOST, people can downstream 720p content

[mint cove]

So I set input to 1920x1080 as my current screen resolution and then 1080x720 at 60FPS and render preset at Fast, slow?

[lament blade]

@lunar furnace yeah i think i fixed it. getting into streaming and still trying to fix a couple things. mostly blurryness

[ashen jay]

Hi so stream elements isn't correctly tracking my subs, I have 1 sub and stream elements is saying I have 0 and didn't update my latest sub on my overlay, I got affiliate a few days ago and someone subbed and noticed that my overlay wasn't showing that they subbed... :/

[wanton jetty]

No you put imput to 1920 x 1080 then downscale to 1280x 720 😃

[mint cove]

One more question, is it 1080x720 or 1280x720?

[wanton jetty]

the options under the video settings

[mint cove]

oh

[lament blade]

1280 x 720

[lunar furnace]

its all good i just got my affiliate last week so im working on improvements LOL

[wanton jetty]

1280 x 720

my bad 😃

[mint cove]

That clears thing up xD

[wanton jetty]

😃

[mint cove]

But thank you a LOT for helping! ❤

[wanton jetty]

You entirely welcome ma dude have fun streaming 😃

if ya need anything else tag me here or DM me 😃

[mint cove]

Really appreciated!

Thanks for the offer =]

[wanton jetty]

Just know i am at work so replies may be slow 😃

i will respond though

[lament blade]

you good with streaming quality issues XD

[mint cove]

Its all fine. I am in college myself xD

[wanton jetty]

Yeah

[mint cove]

He is great!

[wanton jetty]

Been streaming 2 years iv ran into so many issues lol 😃

can help almost anywhere

[tight harness]

@ashen jay You need to log out of the website and log back in 😃

[mint cove]

That IS impressive!

[lament blade]

ok so i was streaming earlier. watched the video of my stream and everytime i move minimap get real blurry and so does the rest. was playing battlefield 4 btw. now I asked a friend to look at the video and tell me if he sees what im talking about to see if he can help me and he said it looks fine

[mint cove]

I hope you reached high with followers

[wanton jetty]

If i dont know something ill leave the propper support to help but ill help best i can

[ashen jay]

so does anyone know why my stream elements wouldn't be tracking my subs

[wanton jetty]

@lament blade Whats your bitrate

[lament blade]

upload i tested for was 5

i had it at 2500

[tight harness]

@ashen jay Yes, what I put just then, you need to log out of the website and log back in. Right now it's not tracking your sub data, when you relog it will start doing that

[lament blade]

i just bumped it to 3k but i havent tried it out yet

[wanton jetty]

whats your resolution

[lament blade]

720p

had it at 60fps

[wanton jetty]

oka whats your internet upload

[lament blade]

5 mb/s

[tight harness]

Thanks for helping each other 😃 that's awesome!

[wanton jetty]

@tight harness I enjoy helping 😃

[tight harness]

[lament blade]

megabites

not bits

[wanton jetty]

oka put it to 3.5k @lament blade Are there any dropped frames

[lament blade]

in game?

[wanton jetty]

No on OBS

or SLOBS

[lament blade]

hmm not sure

doesnt look like it

[wanton jetty]

oka then its your bitrate or your CPU struggling to keep up

[lament blade]

hmm

[wanton jetty]

whats your CPU

[lament blade]

4790k

i7

[wanton jetty]

That should be fine

try 3500 bitrate in OBS

[lament blade]

could i do nvenc

[wanton jetty]

whats your render preset

[lament blade]

since i have 1080ti

[wanton jetty]

Can do

quality will drop a small little bit

[lament blade]

veryfast

[wanton jetty]

hardly noticable though

[lament blade]

nvm ill stay with x264 😃

[wanton jetty]

Dont use quicksync its shit...

Sorry for the french

[lament blade]

its not an option

[wanton jetty]

if you have a i7 you can enable it but just dont lol

[lament blade]

i speak french so no worries 😃

[wanton jetty]

😄

try 3500 bitrate in OBS 😃

[lament blade]

yeah

[wanton jetty]

anhd try again 😃

[lament blade]

should i bump it to faster

from very fast

[wanton jetty]

leave it at veryfast for now

[lament blade]

ok

[wanton jetty]

till you get bitrate right

then you can clear the image up

as thats all changing the render preset does

[lament blade]

and set fps to 30?

[wanton jetty]

its more PC intensive aswell changing it

you can do

[lament blade]

been reading tht 60 doesnt actually do 60 unless you're partenerd

[wanton jetty]

60 does do 60

im not a partner and i stream at 60

[lament blade]

ah ok

[wanton jetty]

but iv quality settings enabled though on twitch 😄

so i can push the limit

[lament blade]

hmm not sure how to do tht just yet

[wanton jetty]

try 720p 30fps at 3500 bitrate

veryfast preset

see how that goes

[lament blade]

ok

[wanton jetty]

if you have a "Bot" account do a test stream to that so ya viewers aint alerted 😃

[lament blade]

yeah i dont have one lol

[wanton jetty]

nothing worse that getting followers hyped for a test stream haha

then get a friend to check the stream

[lament blade]

but with 11 followers not gonna get many ppl lol

[wanton jetty]

😃

fair enough

[lament blade]

😃

[wanton jetty]

my next goal is 7k followers 😃

at 6.8 atm

[lament blade]

mine is 50

oh wow nice

[wanton jetty]

Nice

ALWAYS set yourself small goals

for self motivation reasons

streaming can be daugnting at the start so also dont focus on ya numbers...

[lament blade]

idk why but tonight ppl wanted to watch bf4 and i somehow got 8 ppl watching which is more than ive ever had wich had me excited but its still a shitty number lol

[wanton jetty]

Not a shitty number if you have more than 1 person watching thats a sucessfull stream ❤

[lament blade]

fair

[wanton jetty]

Just dont focus on the view numbers 😃

[lament blade]

rgr

[wanton jetty]

😃

anyway test those settings then message me of any issues 😃

anyone else need some support ❤

[lament blade]

wow much better

[wanton jetty]

Glad that helped 😃

feel free to now change the render preset 😃

to faster

[mint cove]

@wanton jetty Should be promoted! ❤

[north vortex]

Can I use stream elements on mixer?

[wanton jetty]

@north vortex Twitch only currently ma dude

[north vortex]

Ok thank you

[wanton jetty]

Your very welcome 😃

@mint cove Thanks lol but im good just helping where i can

[tight harness]

@Its Always Joe#5161 Mixer support will come, Youtube support was first, Mixer support is next

[wanton jetty]

@tight harness He left FeelsBadMan

@tight harness

[tight harness]

He's showing on mutual servers but offline

[wanton jetty]

😮

[tight harness]

And not able to be tagged, hax

[wanton jetty]

He has is privacy settings odd

the who can add you as a friend option also affects tagging :/

[verbal horizon]

i cant add a custom scene onto obs from streamelements

[tight harness]

How come?

[verbal horizon]

Not sure, I've never done streaming before nor used obs for it so im a noob

[ashen jay]

I logged in and out of stream elements, I even unauthed stream elements on my twitch page, reset my personal access token on stream elements, and re authed it and it still isn't picking up my subs

[lament blade]

@wanton jetty thanks for the help. stream looks alot better. now i need to find a way to get some fps back so that my "used to playing at 100+fps" ass can cope with it

[wanton jetty]

ctrl + alt + delete task manager change priority of the game 😃

make it a higher priority

[lament blade]

ah yes

btw do i mess with process priority or nah?

its on normal atm

[nocturne pelican]

@verbal horizon To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[wanton jetty]

yeah process priority

[lament blade]

i mean in obs

[wanton jetty]

can do

[lament blade]

i know of the task manager one

[wanton jetty]

both high priority

[lament blade]

ok

cuzz theres an option in advanced tab of obs to change the process priotity

ok well im finally gonna go to bed after a long night of obs and games 😃

thanks alot for the help

[wanton jetty]

i always have tht on high in OBS

means it take main priority 😃

[lament blade]

ok good to know

yeah i figured

wasnt sure if i wanted to do tht or not because of in game fps

cheers

🍻

[wanton jetty]

😃

I dont drink beer

This ia a alchohol free zone

[lament blade]

oki

also the whole video freezing on me when watching it has smthing to do with watching it on a 144hz monitor

its fine on a 60hz

but 144hz chrome cant handle rewatching a stream on 144hz

[wanton jetty]

hmmmm...

iv no idea as iv not got a 144hz monitor sorry

thats out of my area of knowledge 😛

[lament blade]

yeah idk

what ever

all i need is to play on this and watch on the 2nd

[wanton jetty]

😃

[untold spoke]

So the overlays kinda kill my cpu 😛

[tight harness]

Did you tick the 'shutdown source when not visible' option?

[wanton jetty]

^

@untold spoke

Also what pirority is your streaming software running at if its at normal raise it to high 😃

[ebon sage]

how does one request to be an sellout?

[nocturne pelican]

@ebon sage To be a proper #sellout all you need is to use StreamElements as your primary service for Overlays, Tipping and Bot.

[wanton jetty]

Or here
https://docs.google.com/forms/d/e/1FAIpQLScIiwHqT8dNDhgWpXxF5oKmegvO_RCZ9UD185hqgzY3k3UKBA/viewform
@ebon sage

[tight harness]

Shorter link 😄 https://goo.gl/f5xPw8

[wanton jetty]

LONG LINKS ALL THE WAY

@tight harness Stop interupting my top quality support m8 ill bang ya

[tight harness]

SE Support is my job

Just making it more convenient for you to help with a more convenient link 😄

[wanton jetty]

Your fired... 😄 Im take over oka

[tight harness]

[tawny pivot]

[stuck hamlet]

Consider it done

[wanton jetty]

😄

[tight harness]

[wanton jetty]

YESSS 😄

[tight harness]

Don't encourage him @wanton jetty he's bad enough as it is

[stuck hamlet]

oh you pinged me, banned now

[wanton jetty]

😮

wude

[tight harness]

Can we keep this channel related to support please?

[wanton jetty]

[lament blade]

i need sum one to setup my bot and comands and timers plz

[wanton jetty]

I can give a hand in a 1h 30m if ya would like, Im off work then

@lament blade

[lament blade]

its just so i can just use the one bot

[wanton jetty]

thats fine 😃

[weary mist]

@lament blade what kind of help do you need?

[wise cliff]

What is the link to refresh widget data again? I had a couple follower drops and the counter is still registering them.

[weary mist]

you can get there through Activity Feed -> Widget Data, then the Aggregates tab

[wise cliff]

Thank you 😃

[untold spoke]

I have set the settings that i've been told, and i use streamlabs obs which sets the settings i need.

Yet it drops a lot

Especially whenever i try to stream PUBG

[wanton jetty]

Whats your CPU and GPU

[untold spoke]

I cant remember, but its not the best xd

[wanton jetty]

could be thats its not suiable for streaming & gaming...

try Nvec settings

[untold spoke]

But it worked well before, but the overlays just screws it

[wanton jetty]

anything below a i5 will struggle majorly

[untold spoke]

where do i check those

[wanton jetty]

get a program called "Speccy"

use the "Filehippo" download link

[untold spoke]

Its not some weird shit

[wanton jetty]

https://www.ccleaner.com/speccy/download

Nope

gives a clear layout of your PC's components

i used to use it when fixing PC's 😃

[untold spoke]

Ok, i'll be really upset if thats some virus shit

[wanton jetty]

its not why would i do that....

[untold spoke]

Ik ik

[wanton jetty]

Trying to help you not sabotage you...

[untold spoke]

I trust you

Its just that i have trust issues aiigh

[wanton jetty]

once you install it open it up and wait for it to scan the components in ya pc and screenshot me the 1st tab on it for me

[tight harness]

It seems to be safe from what I can tell

[wanton jetty]

dont do dodgy shit me, Iv been through all that before, Its orrible wouldnt put it on anyone 😦

Plus theres WAYYYY more effecient ways to sabotage a pc lol

[wanton jetty]

ohh ballz time to zome in LOL

[untold spoke]

xd

[wanton jetty]

ok your CPU is better than mine but not by much you may struggle with x264 encoding try using the Nvec encoder

your GPU is nice

just know PUBG isnt optimised AT ALL...

its not even a finished game

Iv seen better pc's struggle to stream it

iv a i5 3570k 😃

[untold spoke]

Oh ok

What should i do then

[wanton jetty]

use the Nvec settings

and try that for streaming

what quality do you stream at

[untold spoke]

720p

or something

[wanton jetty]

30 or 60

[untold spoke]

idk

[wanton jetty]

fps

[untold spoke]

Oh

Well i have 60+ ingame

i think its on 30 on stream

[wanton jetty]

ok keep it there change the encoder from x264 to the Nvec settin 😃

[untold spoke]

Where do i access the nvecxd

[wanton jetty]

in OBS under encoder

[untold spoke]

Is it the same on streamlabs obs?

[wanton jetty]

yes

[untold spoke]

Oh, found it

So thats better u say?`

[wanton jetty]

it can be if your CPU is struggling

[untold spoke]

Ok, i'll check later on

[wanton jetty]

oka 😃

[chrome coral]

Finally got switched over to the SE bot and set up tipping to go along with my overlay. Can I get hooked up with #402919550066229250?

[narrow coyote]

https://goo.gl/f5xPw8

[tight harness]

Fill in that form please @chrome coral 😃

[chrome coral]

thanks!

[dusky viper]

Im having issues trying to change sub alert images and cheer alert images/ audio

[wanton jetty]

What browser you using

[dusky viper]

google chrome

[wanton jetty]

if using firefox please switch to chrome

hmmm

whats the issue exactly

[dusky viper]

When I submit an image for sub alerts it goes just displays the default animated shark. As for cheer it shows the default cheer and the audio stays default as well.

[wanton jetty]

did you select the image after uploading it

you need to select the image after uploading it it doesnt auto select

[dusky viper]

Yeah I did select the image.

[tight harness]

@dusky viper Variation Settings

[wanton jetty]

that was my next reply ^

[tight harness]

Sounds like you changed the default alert but not the variations

[dusky viper]

What in variations would I be changing?

[wanton jetty]

the alert variations sound and images

[dusky viper]

I got it,

thank you guys

[tight harness]

No problem 😃

[wanton jetty]

your welcome 😃

[dusky viper]

[tight harness]

[rustic hamlet]

my songrequests are really laggy. How can i fix it? I have no lagg ingame or otherwise. My ms in on 40 steady, just all the songs are lagging.

[tight harness]

I don't believe i've ever experienced this or heard of anybody else experiencing this 🤔 weird

[rustic hamlet]

yeah its really wierd, every song is lagging

[tight harness]

What are you using to listen to the music? the site or ground control? what's your CPU usage? download speed?

[rustic hamlet]

jesus its running at 100%

[tight harness]

That will most likely be why then

What's using the most?

[rustic hamlet]

obs

28%, chrome is at 15%

[tight harness]

Did you remember to tick the option 'shutdown source when not visible' for each of your browser sources you added to OBS?

[rustic hamlet]

no:o but i clsoed some stuff down, its at 95-98% o0

[tight harness]

Tick that option, it's in the properties of the browser sources

[rustic hamlet]

okay

[tight harness]

Otherwise the browser sources stay open in the background

Which uses up resources unnecessarily

[rustic hamlet]

thank you, its not lagging anymore

but my cpu is still at 100%.. It been bottlenecking my gpu aswell. Think its dying or something

[tight harness]

That's interesting, at least we know where the issue is coming from

[latent mural]

So, this might sound stupid, but i have been breaking my head over this for a good hour now. I recently became affiliate, and people sent me some bits. nice! But now i want to have the latest tip show in my overlay. I go into the overlay manager, edit my overlay, use the "latest cheer" widget aaaaand it doesnt display name or ammount.
Message string: Latest cheer: {name} - {amount}
Output: " - "
When i go into the "DATA" tab, i see that there is cheers in there, a latest cheer is also in the data tab. isn't displayed though.
Thoughts?

repeated the event in the dashboard, didnt work

played a emulated cheer event, didnt work

[tight harness]

I'll have a look 😃

[latent mural]

alert is working perfectly fine though

[sharp elbow]

Looking into some CSS stuff. How dose it work & where can I find CSS stuff that works with SE? 😃

[latent mural]

"recent cheers" widget also not working for me

[tight harness]

Funnily enough, top cheerers list is working though 🤔 interesting find

[latent mural]

oh so it's not just on my side?

[tight harness]

I'm testing on your account first

Support staff

[latent mural]

oh ^^ that makes sense 😃

go nuts ^^

[tight harness]

I'm getting the same, just reported it, thanks again 😃 @latent mural

[latent mural]

okay, so it's not my incompetence ^.^ that helps 😄 Thank you ^^

could you shoot me an @ when it's fixed? ^^

[tight harness]

We're trying to fix it now

[wanton jetty]

Why cant i remove my facebook page from my profile page
https://chrisis.live/s/2302180622_4.gif

Annoying as hell

is my facebook page there for anyone else ?
https://streamelements.com/chrisishd

[latent mural]

clicking on the fp icon brings me to a non-existant facebook page

but it tries to bring me to your facebook, yes

[wanton jetty]

yh i wanna remove it

doesnt let you

:/

[latent mural]

jeah, you cant remove xD

[wanton jetty]

@stuck hamlet any ideas ?

[dense jackal]

that's weird

might be a bug

[wanton jetty]

yh i think so 😄

[tight harness]

@Sweet Milky Lilly#9745 Okay so in regards to the previous issue, if you save the overlay and then refresh it (F5) then the data seems to load

[latent mural]

thank you, gonna try it out later, since i am starting the stream now. will let you know then

[pulsar sierra]

just logged in to streamelements, is the youtube intergration up and running now? added my YT account but couldn't see how to select ity for customising (bot mainly)

[wanton jetty]

Same lol

ohh found it

[pulsar sierra]

where @wanton jetty haha

[wanton jetty]

https://chrisis.live/s/2302182624_1.gif

@pulsar sierra

[sharp elbow]

How dose one CSS with stream elements?

[pulsar sierra]

@wanton jetty haha it was hidden under the channels I mod for lol

[wanton jetty]

@pulsar sierra Nice 😄

[sharp elbow]

HALP 💜

[narrow coyote]

What are you trying to CSS? If you have a widget you can select it in the overlay editor, and you should be able to access the CSS source from the left side

[sharp elbow]

Just alerts for now 😃 Having trouble finding CSS made for SE. I found some on the Nerd or die website but it looks like they're just made for SL. 😦 I'm so lost haha

[narrow coyote]

I have not dabbled with modifying the CSS for SE alerts, but at the end of the day it should just be CSS. So you should be able to just open the CSS source from with in the SE overlay editor, and modify it from there. For general CSS tutorials and examples, I would recommend https://www.w3schools.com/css/default.asp
Maybe someone with more experience actually doing this with SE will chime in, and could provide some deeper insight into this

or if there is something specifically you are trying to do

like, what is the end goal

[dense jackal]

CSS works the same across platforms to my knowledge my best guess would be to google some examples used on other patforms

[sharp elbow]

Thanks so much y'all ❤ I'm a super newb when it comes to CSS. Just trying to make things on my channel look tidy ❤ tyty

[narrow coyote]

[dense jackal]

Me too

[pulsar sierra]

anyone know if the beta test for the youtube intergration includes the chat bot?

[chrome fable]

Are there any ways to get help with custom CSS? 😃 I got a file with CSS code but if i try to implement it into streamelements it doesnt show "User_XYZ has just followed". It shows the variable that is defined for the user instead of his name^^

[dense jackal]

Check updates @pulsar sierra

[high peak]

Quite new to this, could anyone help me out a bit? My overlay wont show me the last follower / sub and my browser source seems to lag or just not load quickly enough.

[narrow coyote]

the browser source will take a few seconds to load, in that regard it is recommended to use OBS studio mode to transition between scenes, so the browser source can pre-load

for the follower / sub, it might be related to the type of data widget you are using, someone that can look at your overlay may need to chime in on that

[lament blade]

I just changed the Playlist; restarted Ground Control and I get an Error
Debug Infos (idk what they are useful for)

{
  "cpn": "p4bpu9exieb3_Fd1",
  "vct": "0.000",
  "vd": "NaN",
  "vpl": "",
  "vbu": "",
  "vpa": "true",
  "vsk": "false",
  "ven": "false",
  "vpr": "1",
  "vrs": "0",
  "vns": "0",
  "vec": "null",
  "vvol": "0.03",
  "state": "80",
  "debug_error": {
    "errorCode": "api.invalidparam",
    "errorDetail": "invalidVideodata.1",
    "message": "Ein Fehler ist aufgetreten. Versuche es bitte später noch einmal.",
    "messageKey": "YTP_ERROR_GENERIC_WITHOUT_LINK"
  },
  "relative_loudness": "NaN",
  "user_qual": "auto",
  "0sz": false,
  "op": "",
  "yof": false,
  "dis": "",
  "cgr": true,
  "debug_playbackQuality": "unknown",
  "debug_date": "Fri Feb 23 2018 21:46:00 GMT+0100 (Mitteleuropäische Zeit)"
}

picture will follow

same is at the webpage; can't play either through playlist there

[burnt sky]

Hey 😄 1 more question 😄 - Is there a way to make my viewers to "trade/give to each other" loyalty points ?

[dense jackal]

!givepoints does this @burnt sky

[burnt sky]

So if viewer1 write !givepoints 100 viewer2 ?

Mindblowing ! THX

[dense jackal]

yes 😄

[analog idol]

:/ are host notifications struggling? I haven't got one even though I received a couple hosts lately

And yes, they're in the overlay 😉

[tight harness]

@analog idol But did you have the activity feed open?

[analog idol]

@tight harness wdym? Does it not detect hosts in my overlay?

[winter zenith]

only if the activity feed is open

[tight harness]

You need the activity feed open, check pinned messages

Second one down

[winter zenith]

oh

[tight harness]

Ground Control has the activity feed in it so it counts 😄

[analog idol]

Hmm, might have to download that then

[tight harness]

But you have 3 options

Yeah, Ground Control is a good choice

[proud umbra]

quick question

how do i stop stream elements from auto deleting links for song requests?

[tight harness]

It doesn't auto-delete links, that'd be your Twitch settings

StreamElements deletes the whole message, Twitch deletes just the link

It's in your Twitch settings called Block Hyperlinks

[proud umbra]

Ok ty

[wanton jetty]

the subscriber count isnt updating live... its saying 19 subs when iv 18 😦

[tight harness]

Is it the Total Subscriber widget or literally the Subscriber Count widget?

[wanton jetty]

subscriber count widget

[tawny pivot]

Live updating should be back at the end of the week.

[wanton jetty]

ahh oka

Iv resorted to my old counter 😄

[tawny pivot]

It should sync it right after the stream tho 😉

[wanton jetty]

😮

ok

kinda need it to sync as i drop and gain subs

[tawny pivot]

Of course

[wanton jetty]

ty bb 😄

[tawny pivot]

Anytime

[oak rover]

anyway that i can make overly 720p?

[winter zenith]

when you create a overlay you can set the resolution on the bottom

[wanton jetty]

😃

[winter zenith]

but its better if you have a 1080 Overlay

in your 720p stream in OBS

[wanton jetty]

Just rezise the overlay in OBS

[winter zenith]

it just downscaled to 720p

[wanton jetty]

Wow i butchered that spelling

Downsize

[winter zenith]

@oak rover

[oak rover]

my internet cant handle 1080p streaming

[winter zenith]

its ok

like I said if the Overlay is 1080 you still can use it in your 720p obs stream

[tight harness]

In your OBS video settings you can downscale it to 720p so even though you're entering it at 1080p you're still only encoding it and streaming at 720p, easy 😃

[oak rover]

im been using xsplit

[tight harness]

Xsplit likely has similar settings

Can't see why it wouldn't

[oak rover]

i have no idea how to use xsplit

obs*

[winter zenith]

I can show you darling

I am the XSplitt queen around here

[oak rover]

please do

[winter zenith]

so if you import your overlay as a Webpage in your Xsplitt sources

[oak rover]

ok

[winter zenith]

right klick on the source

[oak rover]

i did that then went to settings to maake it 720p and still to big

[winter zenith]

and type in a custom resolution

[oak rover]

i did

still to big

[winter zenith]

what?!

cann you screenshot me that?

[lament blade]

[winter zenith]

and the resolution window?

did you set a custom resolution?

[lament blade]

my top tipper isn't showing up/updating on my overlay, I was wondering why / how to help with that

[winter zenith]

happend off stream?

[tight harness]

@lament blade I'll have a look

[lament blade]

try cvlicking on the data tab

[winter zenith]

^

[lament blade]

and refresh 😄

[sullen dock]

hey can someone come to my stream rn

tiny issue

it's on screen

that's why

[tight harness]

@lament blade Did you set it to session, weekly, monthly or all-time?

[lament blade]

i set it to all-time!

[tight harness]

Is this not accurate?

[lament blade]

omg wait yes

it wasnt showing up on the one i had there though

[wanton jetty]

GoSucc

[tight harness]

I just added that one fresh

[lament blade]

LOL

thank you so much!!!

[tight harness]

No problem

[lament blade]

literally you've saved me 0200088k times

thanks ur the best

[tight harness]

Shall I save it then you can change it however you want?

[dense jackal]

OP

[lament blade]

yes plox

[tight harness]

Done 😃

[lament blade]

<3

[tight harness]

[oak rover]

im mad

[tight harness]

Because of xsplit still?

[oak rover]

yes aand obs is confusing

[dense jackal]

Try and find some tutorial videos online for them, it's incredible helpful

[oak rover]

tried

[dense jackal]

They are difficult programs, can't just jump into something like photo shop, or adobe premiere and do something amazing 😄

[oak rover]

xsplit i know how to use

ca someone talk me step by step please?

like how you get a 1080p overlay to fit in aa 720p video?

on obs

[tight harness]

I believe this tutorial should help

!add

[nocturne pelican]

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[oak rover]

so if i stream at 720p my overlaay will fit screen?

[narrow coyote]

You will want to make sure in Settings > Video you have your base set to 1920x1080, and your output as 1280x720

then if your overlay is 1080, and is set to 1080 in the browser source, it will scale perfectly

[oak rover]

my output is what ill be streaming at?

[narrow coyote]

Under settings > output there should also be the rescale output, make sure that is set to 1280x720

[latent mural]

your output is the resolution you stream at yes,

[oak rover]

thnk you

[narrow coyote]

you need to change the output mode to advanced to expose this option

[oak rover]

thank you guys

[narrow coyote]

im pretty sure if you set the output in the video setting, the rescale option in the output options does not matter

This should explain it a bit better https://obsproject.com/forum/threads/why-are-there-two-different-rescale-output-options.43709/

[oak rover]

i got it!

[narrow coyote]

[oak rover]

if anyone else knows how to setup obs pleaase pm me

[latent mural]

sure, what do you need

[oak rover]

i want to get my ps4 audio in my headset plus want my stream to here my party

[latent mural]

oh. i dont work with console, sorry

i could troubleshoot with pc

@tight harness thanks for the help earlier, i got the cheers to work now thanks to you 😃

[narrow coyote]

for general OBS questions, ask in general, as #helpdesk-twitch is more just for SE support

[tight harness]

No problem 😃

[fierce light]

is there a preview of all the fonts?

[latent mural]

font selection could be way easier too, it is kinda cumbersome to use

[dense jackal]

We use google fonts! Check em out here https://fonts.google.com/ @fierce light @latent mural

[latent mural]

well that helps, thanks ^^

[fierce light]

the feel when the font looks completely different in SE

[dense jackal]

Which font?

[fierce light]

Oh i still needed to reload the source nvm ❤

[dense jackal]

oh haha I was about to say I just tested it and it looks good 😄

[paper ferry]

I made all the overlays at 1080P but I need them to be at 720P. Is there an easy fix for this or do I have to remake all the overlays from scratch again?

[dense jackal]

you can scale them down with ctrl + f in obs

[paper ferry]

what about xsplit

[dense jackal]

@winter zenith

i would assume you can click and drag it

Or scale it

[paper ferry]

yeah that doesn't work. So I remade a simle overlay at 720P on the website and it works perfect so I need to change the resolution on the site itself

[narrow coyote]

If your source is 1080 and the stream is downscaling to 720, you should be able to add the web element as 1080 source. @winter zenith posted this earlier helping someone, sorry, I do not know xpslit https://cdn.discordapp.com/attachments/199460642975907840/416716360152776704/mine.png

[paper ferry]

yeah that made it worse. I'll just make new overlays at 720

[narrow coyote]

is your stream native 720, or is 1080 downscaling to 720?

[winter zenith]

@paper ferry could you make the same screenshot for me

As mine looks?

So i can see your resolution and the webpage resolution ?

[lament blade]

Does a link have to end in .com to be clickable or can a .com/html work too. Only links ending in .com are clickable for me

In chat

[stuck hamlet]

Link has to start with https://

[lament blade]

It does 👍

Its http no s

[stuck hamlet]

S are secure sites

Always s

[lament blade]

Ohh if i add the s will it still work haha 🤷‍♀️ gonna check

[odd tartan]

Hey I'm new to Stream Elements and trying to make a theme for Twitch, as in overlays. I wanted to know if anyone could guide me in what I should do in chronological order in Stream elements.

[lament blade]

No it still doesnt work lol it shows up but not as a clickable link. Would have to copy and paste

[dense jackal]

checkout our academy playlist 😄 @odd tartan https://strms.net/welcome

[lament blade]

Thanks tho

I tried another link with the actual https:// and still cant click on it

I think only the .coms show up for some weird reason

[minor stag]

Need help please.. I changed my audio and visual alerts.. and the only giphy that is not working is the one for the bits. The audio cues but not the visual. It's broken. The default works but not modified ones for my channel and two others I help manage.

[split apex]

I can't seem to stop my timers from running, even when I'm not streaming. I've tried unchecking the Offline mode and everything, and they just keep posting to my channel. How do I turn them off when I'm not streaming?

[dense jackal]

Is your account DZPILLAR @minor stag ?

[latent mural]

i had problems with the timers as well today, @split apex ...mine didnt post AT ALL

[dense jackal]

They still post when you're offline @split apex ?

[split apex]

yes @dense jackal

[minor stag]

I manage that one, A_Savage_Tiger, & DurdyVision . Mine is Rogue_XD @dense jackal

[split apex]

I have my channel open in my browser, but I'm not streaming. I'm also logged in with Chatty. Do either of those matter?

[dense jackal]

The way chat lines work @Sweet Milky Lilly#9745 @split apex is the time interval passes, and it checks if that many chat lines have passed, if not it waits the designated time again

[minor stag]

Having issues with mine DurdyVision and Savage's @dense jackal

[dense jackal]

Many times the timers don't seem to go off because not enough chat lines are passing between each check and them seem off, I haven't heard before of them going on when it is unchecked

They shouldn't matter

@minor stag The issue being that the correct sound is not playing? and the correct image doesn't play for the bits?

[minor stag]

Correct sound is playing... And the visual giphy is not @dense jackal

[dense jackal]

For which overlay

[minor stag]

For bits only

The rest work perfectly

[dense jackal]

Can you dm me an access link from here https://streamelements.com/dashboard/account/channels

So I can look directly and see whatsup

you can remove my access after

[minor stag]

Yes..

[lament blade]

I had to delete my twitch app and go install chrome and then use the desktop version to see my links to actually work! Yay! must just be a safari or mobile version issue.

[dense jackal]

Awesome 😄

[safe kettle]

My game capture is not showing my game for some reason. It's just blacked out... Any idea why that might be?

[latent mural]

is it a pre-existing game capture or a new one?

if it is an old one, try readding the game capture as a new cap

[safe kettle]

I'll try that. Gonna try restarting comp too

[latent mural]

if it is new, it might be because of window mode, fullscreen, etc

[safe kettle]

It's working now after I restated my comp

weird

[dense jackal]

@safe kettle Make sure your obs is running in admin mode

[latent mural]

jeha, restarting often helps

...i have this weird habit of always putting my pc in standby mode....

instead of restarting...

[dense jackal]

xD

[latent mural]

you dont understand.. i never power it down.. it is running in standby all night... for weeks... it is bad

[dense jackal]

just make it mine bitcoin ✅

[latent mural]

to make it die even faster?...

[dense jackal]

You still feel bad but you might make a penny

[quaint orbit]

A couple of questions :

1. How do i get the overlays to display on my Ps4 stream (use ps4 software to stream directly to twitch)? I'm using Streamelements on the web via my mac.
2. How do i setup a recurring coin competition (like DowntoQuest's twitch's competition) ?

[silent sapphire]

hello.. anyone to help at the moment ?

I have some questions

[latent mural]

shoot

[dense jackal]

@quaint orbit You need a capture card, to get the image onto your mac, and use obs or x-split, our overlays work with browser sources so anything like that

Ready as well 😄

[silent sapphire]

is there any way to reset the !watchtime command ?

[latent mural]

i just put in a new variable. just put a 1 at the end

...then a 2... then a 3...

[dense jackal]

What do you mean by reset?

@quaint orbit As for the second question I haven't seen that I'm not sure what that is, can you explain?

[quaint orbit]

@dense jackal thanks. It sure what that means or how to make that work but I’ll look into it further when im back at home

*not sure

[dense jackal]

We'll be here to answer any questions you have @quaint orbit

[latent mural]

as far as i know, which might not be much, there is no way to reset any of the commands or variables

[silent sapphire]

I want to reward the people with most hours on my stream, on a mothly basis .. lets say the first 4 people with most hours watched... is there a way to do this with stream elements? I need to reset it at the end of every month and start again the 1st of every month

any suggestions ? 😦

[latent mural]

thinking, but i am stumped as well.

[dense jackal]

So this is my viewtime command, I haven't tested it, but I'm sure it is possible to delete this command and create a new one with the same

to reset it

Then manually give the person with the most viewtime points

Being the response ^

so maybe disbaling, recreating the command and then deleting it every month and remaking the same command

That is the best way to do that atm

[latent mural]

sounds reasonable

but if you redo the command entirely the same, wont it just point to the same data-set?

[dense jackal]

Most likely

[latent mural]

when i remade a few of my commands with the same variables, they still had the old values

since command =/= value

so you'd have to find a way to delete the dataset for viewtime manually

[dense jackal]

Tru, there isn't a way to actually reset it

[latent mural]

jeah, the variable for viewtime will stay the same

[silent sapphire]

mmm.. 😦

[latent mural]

i remade my custom variables with just a number at the end, which is basically a new variable

but with the integrated viewtime counter of SE it shouldnt be that easy

jeah, why not shoot SE a suggestion to give us a way to count viewtime monthly? ^.^

[dense jackal]

That could work 😄

[silent sapphire]

yeah that would be perfect... a page like the points leaderboard but for hours..

[latent mural]

that would be really cool actually

[lament blade]

Should be added to the ideas board :D

[silent sapphire]

btw... how does that work? the points? what are those? . i see there is a leaderboard with ranks but I dont understand how that works

[latent mural]

"look at these scrubs, demanding more features. REEEE"

[silent sapphire]

lmao

[lament blade]

There is a loyalty settings page

[silent sapphire]

yeah

[lament blade]

There it explains what you can do with it :D how they will earn points

[silent sapphire]

so its for the currency

ok ok i thought it was something different

[lament blade]

And you can set up a store also :D so they can spend their points or if you check out bot modules, there are things like raffle that they can get the points

[latent mural]

well, the workaround, if you dont use your stream currency otherwise, you could give 1 point per minute, and then just check the points at the end of every month, and then reset them

sounds like a bad use of the currency system though

[silent sapphire]

yeah I have all that set up from the begining I just thought the leaderboard was something else lol

[wanton jetty]

some of the raffles need to be able to have caps on.. as in MAX earn values coz the roulette pays out WAYYY to much to the poin i disabled it

[lament blade]

You can mess with the chance of them winning

[silent sapphire]

yeah I was thinking that.. If I cant find a way to count the hours.. I will have to disable roulette slot duels.. 😦 and thats not fun

[latent mural]

i have only slots enabled, with a 103% winrate, and i've been satisfied with that

[wanton jetty]

I like low chance of earning and medium reward not low chance earn, Mega reward

it needs a cap

or reward % toggle

[lament blade]

You can add it to the ideas board :D

!ideas

[nocturne pelican]

Here is the StreamElements Ideas Board: https://strms.net/ideas

[wanton jetty]

a user gambled 150 points ended up with 10k thats broken AF imo

in roullette

[dense jackal]

If you want your points to mean something rn roulette isn't a good option

[lament blade]

I mean he would have to win too many times

[wanton jetty]

yh @dense jackal Roullette is broken 😄

[lament blade]

I changed my luck to 25 and I've been fine with it

But yea I see how it can be a problem ;.;

[wanton jetty]

the chance is fine its the high payout thats the issue

[odd tartan]

Thanks @dense jackal, my other Tom brother

[dense jackal]

hell yeah

[latent mural]

there is an unhealthy obsession with tomatoes in this discord...

[wanton jetty]

But there part of your 5 a day 😄

[odd tartan]

🍅 🍅 🍅 🍅 🍅 🍅

[narrow coyote]

Tomatoes are amazing 🍅

[storm stirrup]

Okay, so I have some overlay images I am attempting to upload into the overlay editor and when I hit the upload button, nothing happens. I really do not know what I could be doing differently.

[latent mural]

guys... a question regarding "stream ended" screens. Do you use them. Why? And how long do you leave them on?

[wanton jetty]

few mins and just while i find somone to host 😃

also helps catch something a user may quickly post

[winter zenith]

*raid

[lament blade]

i dont use them, but i'd use it for time to find someone to raid @Sweet Milky Lilly#9745

[latent mural]

okay damn. @winter zenith is that you on your pic?

[narrow coyote]

When you hit upload, it should prompt you to drag and drop the image file in

[lament blade]

yes its her

[latent mural]

i cant decide wether that's wife goals or life goals 😊

[lament blade]

looking all badass and stuff

[storm stirrup]

Right i do that, and then it pops up on the left side of the upload box and nothing gets added to my overlay

[narrow coyote]

You need to click submit then

[dense jackal]

don't judge my tomatoes @Sweet Milky Lilly#9745

[lament blade]

are you using chrome? @storm stirrup

[latent mural]

after upload.,choose "add image" and you get to the submit screen

[narrow coyote]

On the image in the image browser

[storm stirrup]

should i be?

[lament blade]

yes

[latent mural]

you basically upload the image into your picture-folder

and then you ahve to choose it from there and add it to the overlay

[storm stirrup]

sigh... thanks @lament blade that fixed it

[lament blade]

np ❤

[latent mural]

...i am using firefox, and everything works amazingly fine. :<

(Chrome and i are mortal enemies... reeee)

[lament blade]

¯_(ツ)_/¯ we recommend chrome

why dont you like it?

[latent mural]

it's clunky to use in my opinion

[lament blade]

my nickname is firefox and i still use chrome

[narrow coyote]

[lament blade]

YUNO ❤

[latent mural]

but jeah, i still cant see a good reason to use an endcard in my stream...

maybe only for the twitter link...

gotta give that some more thought

[dense jackal]

@lament blade basically

[lament blade]

hell yea

[latent mural]

ahri.... vietnam flashbacks to season 4

cries

[lament blade]

[latent mural]

#welcome i guess

[dense jackal]

[lament blade]

@wanton jetty im trying to setup audio so that i can hear my game and music and all and so does the stream but they cant hear the music. ive messed around with the audio thing and ive got it to where the stream cant hear the music but they can hear the game. Problem is i cant hear the game XD

[wanton jetty]

I use a mixer 😄

[lament blade]

yeah i have voicemeeter and vc

[wanton jetty]

an actual mixer

not visual mixer

[lament blade]

ah

well then

ill just have to mess around with it some more

[storm stirrup]

Thank you guys so much have a great day, off to streaming some PUBG XD

[narrow coyote]

[astral epoch]

We have a command to so a random twitch clip using the random command, but its starting to get unwieldy with 4 clips in there.... Is there a way of making a list of clips from a file or similar we can add to and have the command read from that and select one?

[patent swift]

I have a question when it comes to becoming a #402919550066229250

(i might actually have several, not just one question :x)

[dense jackal]

Fill out this here https://goo.gl/f5xPw8

What questions do you have

[patent swift]

Well, ofc i use the streamelements on my twitch, but what else is "wanted" etc?

[dense jackal]

@astral epoch not that I know of

Tipping page in bio, bot modded in chat, using our overlays (unless you are a console streamer) @patent swift

[astral epoch]

shame.. maybe something similar to the quote system would work, but just for clips? so you can call random clip, or a specific one with a number

[patent swift]

kk, i'll look deeper into it before i apply~ Thanks alot @dense jackal

[dense jackal]

All it does is show when you go live in our #402919550066229250 channel

[patent swift]

yeah I gotcham i'd like to make sure atleast one thing is in order before doing such though

[dense jackal]

np

[muted iris]

songrequest isn't working well

[dense jackal]

What's the issue?

[muted iris]

lag

[tight harness]

What's your CPU usage at?

[muted iris]

70%

80%

[tight harness]

And your download speed shouldn't be causing any buffering? Not downloading anything in the background that could be eating it up?

[muted iris]

now

i can see the video on youtube without problems but i put in stream and that happens

[tight harness]

Put in stream? Sorry I don't understand

[muted iris]

using !sr (link)

im spanish

[tight harness]

So how are you watching/listening to it? On the Song Request page or through Ground Control?

[muted iris]

here https://streamelements.com/dashboard/songrequest/general

[tight harness]

So it is lagging on that page?

[muted iris]

i think so but now isnt lagging

[tight harness]

I am listening to your stream now, I don't hear the lagging currently

Yeah

So you're getting 70 - 80% just on the main menu of PUBG?

[muted iris]

yeah

;P

[tight harness]

Make sure you do this

!multi

[nocturne pelican]

Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

[tight harness]

In the properties of every browser source

[muted iris]

i have the shutdown but not the transition

[tight harness]

The shutdown is the important part

You've done this for every browser source, even ones in different scenes?

[muted iris]

mm

[tight harness]

I believe your CPU usage is the problem, ticking that for every scene is a good way to help avoid unnecessary CPU usage

[muted iris]

ok, thank i had only one font without that checkbox

[tight harness]

One probably won't make a lot of difference, but it will make some

What seems to be using the most CPU in your task manager?

[muted iris]

pubg

23%

[tight harness]

Not too surprising 😛

[muted iris]

now obs is like pubg on cpu 😮

[tight harness]

So half of your CPU is gone already

[radiant crest]

whats an easy way to get a bot subbed in a chat

[weary mist]

gift it one

[radiant crest]

Suppose there is that, just feels like of shitty to have 1 or two commands that could fit with an emote and to have to spend money on that :p

I know people got it done before gifting even was a thing.

Just wondering if it was a thing on this side or not.

[weary mist]

that or be a partner

[rustic torrent]

My friend set everything up on streamelements, but then she changed her Twitch name. Is there a way to change her name on streamelements? It still has the old one and people might find it confusing if they try to donate.

[dense jackal]

Tell them to re log into their account

It should update 😄

[wooden mango]

anyone here familiar with using an audio router to play music on stream without hearing it?

[pine hemlock]

im sure google might have an answer

might

[narrow coyote]

google mostly has the answers... mostly

[ripe holly]

can i add my own font to my alerts?

[pine hemlock]

We only support google fonts atm

You can preview them at https://fonts.google.com

[safe bluff]

So I have StreamLabs and Nightbot set up

I am in the process of swapping everything to StreamElements.

I do not have the bot worked out so far.

How can I disable the chatbot from StreamElements for the night for my stream until I can get back to tweaking ?

[pine hemlock]

You can part the bot from your SE dashboard

or if you want it to not speak but still be there, there is a mute button also by the part button

https://streamelements.com/dashboard

[safe bluff]

found it

thanks

I have commands that were in NightBot like my viewers would save quotes and pull them back up

it will not pull the quotes up properly atm

[ripe holly]

ok thanks cuda

[paper ferry]

the chat alerts are not working? I've checked and they are enabled.

for a streamer I mod

[pine hemlock]

Can you try parting the bot and rejoining it

[paper ferry]

yeah I'll try

[halcyon hound]

so how do you get the sellout bot to announce your stream?

[paper ferry]

yeah I parted bot and rejoined and the chat alerts still not posting

[pine hemlock]

channel name? i can ask someone to look into it

[paper ferry]

OreoMonky

[dense jackal]

@halcyon hound Fill out this form https://goo.gl/f5xPw8

you need tipping page, modded bot, and to use our overlays

[halcyon hound]

ive got all of those

[pine hemlock]

Someones looking into it @paper ferry, sorry

[paper ferry]

thank you

[red compass]

Also im having the same issue with chat alerts not working?

[pine hemlock]

@red compass is mypingistoohigh your twitch name? we'll look into it

[red compass]

no its my friends channel " amoresar " ive rejoined the bot reset the alerts and not working

[vast hamlet]

Quick question, what might supermod be and how do you give it to viewers? Been searching for a while now.

[clever mango]

@red compass I believe it was just a hiccup and should be working again.

[errant fractal]

i'm having somewhat of an issue. my streamer wants to change the "you have successfully redeemed item" message when someone gets something from the loyalty store. i can't find the option for that. i tried the chat alert module but it didn't change anything. the support page shows an option to tick "show an alert" in the item content page but i don't see it. am i missing it? i have full control of his dashboard

[red compass]

Thanks @clever mango will wait and see if it works shortly.

[vast hamlet]

...

[dense jackal]

@errant fractal at this time it cannot be changed, but it's something we have talked about, consider adding it to our ideas page here, https://streamelements.helprace.com/s1-streamelements/ideas 😄

Supermod is simply a different level given to a viewer

!levels

[nocturne pelican]

Chat/Bot Levels
100 - viewer
250 - subscriber
300 - __regular __
500 - moderator (twitch mods automatically placed at this level)
1000 - super moderator
1500 - broadcaster
Dashboard Manager Levels (least to most access)
Bot Supervisor (can add super moderators from dashboard)
Editor
Full Access
https://i.imgur.com/s61Liry.png

[errant fractal]

ok thank you ❤

[vast hamlet]

Gotcha @dense jackal

[dense jackal]

It gives them moderator access but on paper is no different than a moderator, but this way you can have low tier moderators and high tier ones

[vast hamlet]

Right.

So, you set their lvl 1000 and it sets them at supermod?

To 1000*

[clever mango]

Yep, !level <name> 1000

[vast hamlet]

Thanks!

[tepid elbow]

Any idea if a remote control has been written for overlays using the API?

For example, remote updating any text or image layers..

[dense jackal]

I don't believe so

Are you thinking about writing some code to change text or images in an overlay?

[tepid elbow]

Yep

[dense jackal]

I'm pretty sure we don't have api for that, these are our docs if you didn't know https://dev.streamelements.com/

[tepid elbow]

🤔

/overlays/{channel}/{overlayId} can be updated. It has a widgets field.

[clever mango]

It can be done

[tepid elbow]

You can get a list of the media in uploads

[dense jackal]

My bad then! Haven't heard of it before 😄

[safe bluff]

for some reason all of my alerts are playing double on a delay like CCOOMMBBO Breaker from KI

any ideas

[clever mango]

hey @safe bluff

!multi

[nocturne pelican]

Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

[gentle drum]

Question.

I have a !raid command that responds a !sr command in chat, but it doesnt seem to actually pick up the sr command.

Help?

[dense jackal]

Your response to your !raid command has a !sr in it @gentle drum ?

[gentle drum]

yes

[dense jackal]

Commands do not chain unfortunately

[gentle drum]

Awww

[dense jackal]

You can make an alias for !sr

and name it raid

and it would just be another !sr command

[gentle drum]

I want it to hold the link to the same song

So I dont have to look it up.

[dense jackal]

You can put that song in a store redemption

as a sound effect called !raid

[gentle drum]

But then I lose the media share?

[dense jackal]

yes

[gentle drum]

😰

Well poop.

@dense jackal thank you so much for your help regardless. ❤

[dense jackal]

[safe bluff]

@lament blade two things. This never broke when using stream labels so is it something else and if I do that it seems to make my screen go black when changing scenes and take me offline temporarily. Am I doing something wrong ?

[clever mango]

@safe bluff when you have different alertboxes in different scenes (often the case with SE) you need to shutdown sources to save computer resources and make sure that only the scene you're streaming will play sounds

use studio mode to transition as this will allow you to load the next scene before transitioning

!studiomode

[nocturne pelican]

Check out this tutorial for OBS’ studio mode which allows you to preload scenes before transitioning. https://www.youtube.com/watch?v=W8iWsD2Lq3U

[safe bluff]

thanks all

one last question

my last subscriber is not showing

not my widget or on my data tab

I just got a few resubs

BTW studio mode fixed that thanks guys

[dense jackal]

Go to activity feed - > widget data on the right

[clever mango]

It looks like your session/labels were reset manually. I re-added the latest subscriber

[safe bluff]

I can see that I have 2 subs under Session Data

but if I go to labels

oh there we go you added it

lol

[clever mango]

it should update automatically. let us know if your next sub doesn't update the widget

[safe bluff]

thanks you guys are the best

love the software so far

[dense jackal]

[main rover]

Hello there. Is anyone still around who can help me with a quick question regarding the !addpoints command?

[dense jackal]

@main rover whatsup 😄

[main rover]

Hey there! Thanks so much. So earlier today I tried to do a raffle and derp, realized that I hadn't set up the appropriate settings so it didn't work. I troubleshooted that and we're all good. However, I'd like to give everyone who attended my stream today 500 points. How do I formulate the command to do that? I assume I have to do it individually now since the stream is over.

[dense jackal]

!bonus 100 all

or !addpoints 100 all

[main rover]

Wouldn't they have to still be in chat for that to work?

[dense jackal]

Yes, it can't be done after stream

[main rover]

Or does that do it for all my followers period?

[dense jackal]

it gives it to all chatters

[main rover]

Gotcha. Thank you!

[lament blade]

does anyone use a virtual mixer to listen to music without the stream hearing it?

[charred epoch]

Hiya, quick question
I want to disable the bot from thanking each bit donation and maybe sub, where should I look to do that?

[novel axle]

Is there a way to reset custom counters? I have been trying with no luck so far. !editcounter isn't working.

Or do I have to delete the counter each day and re-add it?

[lament blade]

like a countdown?

[safe bluff]

No, in StreamLabs my viewers could use the jumpscare comand to count everytime I said oh shit and jumped and then she could use a reset command to set the counter to zero. When importing into SE it is not working

[novel axle]

The command was basically !jumpscare "Oh shit" counter: ${count}

The reset was !clearjumpscare !jumpscare -c=0

[wanton jetty]

^ Noted 😃

[novel axle]

It doesn't work with streamlabs. 😦

We were using nightbot before.

[wanton jetty]

Ewww to both of those bots...

[novel axle]

Necriam is the streamer, I am a mod on his channel.

[wanton jetty]

Phantombot FTW 😃

IV been through the entire selection of bots hahah

[novel axle]

Yeah, so far I like StreamElements better. I just want to get this stuff sorted out.

[wanton jetty]

Deepbot, Ankhbot 1.0, Ankhbot 2.0, BraneBot, MooBot, NightBot, and lastly Phantombot with mild StreamElements Bot intergration 😉

[novel axle]

Good lord

[wanton jetty]

iv been around the block 😄

i like to be throughrouh

^ fuck that spelling is terrible

[novel axle]

lol

[wanton jetty]

been streaming 2 years now

5 or 6 all togeather

2 years consistantly

[lament blade]

nice

[novel axle]

So you don't know anything about the counter reset thing?

[wanton jetty]

iv been on twitch as long as Lirik has i started on Justin.tv

[novel axle]

Nice

[wanton jetty]

just didnt take it seriously

Wish i had

now its hard as fuck to grow

😦

same with youtube

i was on that back before google bought it

I suck at taking opportunities lol

i didnt think much of them lol

[lament blade]

yeah kinda hard to grow :p

hard to find a game people will enjoy watching

im never sure what to stream

[wanton jetty]

warframe and trove helped me grow alot small community of streamers large viewing audience

im also partnered with them so yh

[silver patio]

My twitch chat is not visible at all, restarted my pc & browser multiple times -> http://prntscr.com/ij2tl3 any idea someone?

[wanton jetty]

Thats a full blown Twitch issue

[silver patio]

for several days?

[wanton jetty]

tweet it @twitchsupport

Iv had it on and off

its a known issue

[silver patio]

/chat?popup works

alright

[wanton jetty]

due to there stupid new rooms system

add /chat to the end of your url

see if that works

@silver patio

[silver patio]

it owrks

its how i use it now

but no chat works on any channel for me, i have to do /chat to write to other streams aswell

[wanton jetty]

hmmmm

try ctrl + f5

you got any plugins installed

[silver patio]

0mg

I had a dark plugin and it hid the chat

must have come after the new chat update

[lament blade]

@wanton jetty what kind of mixer you using?

[wanton jetty]

AMX Alto 6 channel (not sure of the exact model number), I stream using an elgato aswell 😃

[lament blade]

whats the elgato for?

[wanton jetty]

my PS4

[lament blade]

ah

[wanton jetty]

i play some game on PC but i mix most my audio mainly though my mixer

Im kinda slowly leaning away from having music in the background 😃

being more creative and talkative

[lament blade]

yeah ive messed around a little bit more trying to get everything but music to go on stream but was unsucessful since something would stop playing either on stream or in headset

[wanton jetty]

hmmm

[lament blade]

i love music

[wanton jetty]

me 2

[lament blade]

problem is most is copyrighted

so...

[wanton jetty]

I can give ya a hand tomorrow with it all if you'd like 😃 im with my daughter tonight after i finish work so will be really late when i get back

[lament blade]

i kinda get it but i dont think its working very well. and the spotify audio router i have takes forever to re route audio and sits on pending

[wanton jetty]

Why you re routing spotify audio ?

[lament blade]

because i need to route it to a VC so i can have the mixer output what is playing through that cable only to the headset and not obs

[wanton jetty]

hmmm seems like ALOT of hastle for no reason :/

🤔

[lament blade]

yup