#helpdesk-twitch

1 messages ยท Page 189 of 1

acoustic sinew
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Helllo guys, I just had a quick question. How do you turn on song resquest? It says to turn it on in the module settings but I'm not seeing it.

clever mango
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In the left panel of the dashboard select Song Request

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Then you can go into settings in the top right

acoustic sinew
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Welp.. that was easy. Thanks @clever mango I guess I looked over it like 40 times.

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I appreciate it.

clever mango
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you're welcome

young wind
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I made my overlays

dense jackal
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POGGERS everything working?

young wind
#

Ye

lament blade
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Nice

young wind
#

The only problem I have now is that my mouse's Y axis is reversed

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If i Fix that then I am done setting it up

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That's why I entered the giveaway

lunar furnace
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i entered for the Camera.... it will take one thing off of my list of need to gets LOL

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im just hoping my short not full sentence answers didnt get me disqualified

pine hemlock
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I'm sure you're fine

clever mango
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Responses were to be minimum 1000 words in APA formatting and citations

toxic basin
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Hello my safe-space

clever mango
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disqualified .. so sorry

toxic basin
clever mango
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NORMIESREEE GET OUT TRIZZE

toxic basin
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I can't move them

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HEY

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๐Ÿ˜ 

clever mango
toxic basin
clever mango
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Try selecting one and then open text settings in the left panel

toxic basin
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getting a lil ๐Ÿšซ

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and when i press it it just clicks on the image underneath

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like when i double click

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wait im gonna spare you the time and just re-do the texts

pine hemlock
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Select it through layers on the left

toxic basin
#

oh okay

pine hemlock
clever mango
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yea

toxic basin
#

finally a useful support member..

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Kappa jk I still can't move it

clever mango
pine hemlock
#

There's movement buttons somewhere in the editor after you select it sodaS

clever mango
#

one sec trizze I'll have a look

toxic basin
#

I have to move manually by typing in the coordinates? O _ O

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That works at least

clever mango
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no no

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you can move with arrow keys and Shift+arrows moves faster

toxic basin
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and it's not locked

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oh my god

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thank you ^_^

clever mango
toxic basin
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I come in here frustrated and I leave here dumbfounded about myself everytime

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FeelsBadMan I'm stupid

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Thanks B_ Clap

clever mango
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nah we just a ridiculous amount of practice with the system

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happy streaming winKKonaclap

toxic basin
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PepeLaugh thanks for making me feel better

balmy kayak
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i guess i asked my question in the wrong channel Kappa

dense jackal
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@balmy kayak for tips you have to setup a paypal account and then connect that email with us, we don't take a dime! Just put your tipping page link (yours will be Streamelements.com/tip/demon_matrix) in your twitch bio

balmy kayak
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yeah thast the thing i never worked with paypal i made a brandnew acc for there so i have no idea what to do haha i did link it on the tipping page already tho

dense jackal
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so it's very simple donations will just go straight to your account

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as long as your email is linked with us you will get donation alerts

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make sure to put a tab in your twitch bio linking to your tipping page, so your viewers can donate ๐Ÿ˜ƒ

balmy kayak
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ahh okay and thats diffrent from the bits then i guess thats purely twitch then or ?

dense jackal
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Yes bits are through twitch

balmy kayak
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okay that u only cna get when ur affiliate right ?

pine hemlock
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Yea

dense jackal
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it's their way of 'donating' but also giving a slice to twitch

weary mist
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bits/subs from twitch don't get paid out to you until you hit $100, and then 60 days after then end of the month. With Tips, you get the money before the alert even goes off ๐Ÿ˜ƒ

balmy kayak
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sorry for my terrible english tho

dense jackal
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no prob

balmy kayak
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awesome that awnserd my question ^^ then i still got another question caus i could choose between a private and a bussnise paypal wich of those 2 did i had to choos cas i took the private one

pine hemlock
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Either works

weary mist
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business

dense jackal
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business is better

weary mist
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either works, but business will hide your personal details (like your name)

safe carbon
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Can you decide which emotes appear for kappagen for individual alerts? I noticed the cheer alert only does cheer emotes?

toxic basin
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I got shit for picking the business account when I talked to a paypal employee

balmy kayak
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awesome ill change it in a business one then ๐Ÿ˜„ ty so much

toxic basin
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You need an actual business to have a business account, but I doubt they do anything if you pick a business account.

echo lodge
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Hi SE FeelsWeirdMan I'm having a problem trying to get my sub notification to change. I changed it and submitted a new notification but the old one keeps popping up

weary mist
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lol

toxic basin
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A business account is great because it can hide your real name ^_^

weary mist
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@echo lodge make sure to check your variations ๐Ÿ˜ƒ

echo lodge
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o

pine hemlock
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@echo lodge check under the variations tab and change the image and sounds there

echo lodge
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Great thanks! found it

oblique pilot
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Hi Guys, i have a really, (probably uncommon question) is there a way to create a contest without going into the website? or one of your mods or supermods can do it for you?

clever mango
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dashboard managers can start them or they can be started through the API if you can code

pine hemlock
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@safe carbon for individual alerts? Not specifically.. You can edit which emotes occur for the explosions though

worn cradle
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is there anyone who might be on for some quick voice support to answer my lengthy question

dense jackal
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I'm down

fast stone
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Hey, how do I end a donation message early? I have text to speech on and it might be abused, possible to turn it off manually if that is the case?

clever mango
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yes, you can skip alert from activity feed and if you are using Ground Control you can hotkey that action

tender linden
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Can i be a sellout lol?:D

clever mango
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Do you meet the requirements posted in the ๐Ÿ“Œ messages in #welcome ?

tender linden
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Yeah

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I have all of those on

clever mango
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channel name?

tender linden
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theTeddyix

clever mango
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please relink your twitch to discord
discord settings > connections > twitch

dense jackal
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He's clean @clever mango

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just make sure to mod your SE bot @tender linden

clever mango
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Ok, but still relink the two since your discord profile links to another twitch channel ๐Ÿ˜ƒ

dense jackal
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^

tight harness
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Makes it easier for us to find your channel when you need help ๐Ÿ˜ƒ

tender linden
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Yeah thata the only thing thats not done the chat bot

clever mango
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just type /mod streamelements in your chat

lament blade
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Hey everyone. For somereason the bot isnt detecting new followers to show up on my stream so no alerts come up

clever mango
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Have you changed your name?

lament blade
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what do you mean?

clever mango
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your twitch channel name

lament blade
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yes

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i did

clever mango
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recently?

lament blade
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2 days

clever mango
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ok part the chatbot from the dashboard

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log out and back in

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then join the chatbot

lament blade
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k one sec

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Okay I did.

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Now I just need someone to follow me xd

clever mango
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link your twitch to discord

lament blade
clever mango
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discord settings > connections > twitch

lament blade
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ah

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done

clever kelp
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is there a way for the bot to pick up spotify playlists for the overlay? i can only seem to get the youtube song names displayed

clever mango
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No, spotify hasn't permitted SE to do this yet

clever kelp
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ah kk np

lament blade
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Ok terra i did

clever mango
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followed

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just a sec

tender linden
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Okay, so if I want to popup on sellout what do i have to do?

weary mist
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go live ๐Ÿ˜‰

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you are already on the anouncement list ๐Ÿ˜ƒ

tender linden
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oh, okay then

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cheers

lament blade
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Still nothing @clever mango

balmy kayak
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could some one check if i did it right with the tip/donate logowith link on my twitch page dont haev to donate just check if i did it right ?

weary mist
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yeah

lament blade
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As in nothing on my dashboard about any followers

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:/

clever mango
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looking into it

weary mist
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@balmy kayak looks good to me

balmy kayak
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awesome ty ๐Ÿ˜„ and the link on it is good also ๐Ÿ˜ฎ

weary mist
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Yup! I would recommend using the tipping presets as well. Plus, you can customize the images that show on the tip page ๐Ÿ˜ƒ

balmy kayak
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ah okay are there vids on yputube from u guys that i can check out about that ? just wanna make sure i do it right :p

clever mango
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@lament blade It just takes some time for the system to reconnect to the new name and start receiving activity

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we'll send another follow in the next 10-15 minutes

lament blade
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okay

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thanks

weary mist
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@balmy kayak I don't think so, but the knowledge base should have all the information you need

balmy kayak
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awesome @weary mist ill check it out

weary mist
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๐Ÿ‘

tight harness
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Let me know if it doesn't help, because I made it seanK

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And I need to know how to improve it ๐Ÿ˜„

clever mango
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@lament blade should be there now

lament blade
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yup

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thanks

tender linden
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Why arent Im popping up?๐Ÿค”

tight harness
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Has it been 5 minutes yet?

clever mango
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The bot was recently restarted

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Just be patient please you're in the queue to be announced

tender linden
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Oh

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Okay then

balmy kayak
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@tight harness u said u made the vid looks great and brings enough info man ty helped me out alot PogChamp

tight harness
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I didn't make the video, I made the knowledge base as it is now ๐Ÿ˜ƒ

lament blade
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how can i get my channel posted on the sellout channel?

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just asking..

cedar atlas
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I think I have everything set up for the sellout thing..

clever mango
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Everyone requesting sellout please make sure your discord and twitch are connected in discord settings > connections > twitch

balmy kayak
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ahhhh i see haha but its easy to go where u have to i dont see any negative pints on the knowledge base @tight harness its not hard to find what u search for

cedar atlas
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I have mine connected ;v;

clever mango
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@cedar atlas please /mod streamelements

cedar atlas
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Okay!

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I thought I did ;v; !

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Done!

clever mango
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Added you to the bot ๐Ÿš€

cedar atlas
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Thank you so much <3 !

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I dont really stream that many interesting things.. just art.. haha

lament blade
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may i be a sellout?

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i did it too

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i should be able to show up now i had to fix the extention on Discord

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You need to be using our overlay system, have the bot modded and use our tipping service @lament blade

clever mango
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Please add your tipping page link below your stream in the panels and /mod streamelements @lament blade

lament blade
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nice

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@lament blade i am doing that

clever mango
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@lament blade your donate button doesn't go to streamelements

lament blade
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oh

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rip thank you

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lemme fix that

clever mango
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Hi @cunning gyro I'll send you a message

cunning gyro
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thanks

lament blade
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@clever mango got it

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i fixed it

clever mango
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added you to the bot ๐Ÿ‘๐Ÿฝ

lament blade
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๐Ÿ˜„

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thanks

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ok i did everything it should work noww.... i hope lol

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how do i set up the tipping page link i cant find out how?

stuck hamlet
balmy kayak
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mhmm in the overlay vid isnt showen how to put an actauly new image in it or i must not have seen it but i have no idea how to get a new image in elements like a gif for wen u get a follower

weary mist
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@balmy kayak If you want to put in a different image for the follower alert, just click on the alert box, then click the gear next to Follower

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Then you can change the image there

balmy kayak
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i found it out i had to klick submit i am such a dumbass haha ty anyway ๐Ÿ˜„

weary mist
balmy kayak
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tho i still found the mistake in the video it show how to actualy activate it but not how u put an image in the stream elements like when u jsut start with it u have no images no sounds and that isnt showen how to put it in the editor might be smart to put that in the vid also

weary mist
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Yeah, the vids need updated

balmy kayak
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i see then its good but i dont have a clue how to put an alert sound in there now haha i know how to activate it but not hwo to put it in there is it jsut a link on youtube taht i have to drag there then or how does this work ?

weary mist
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its the same as an image. There is a change sound button, and you upload a supported sound file

balmy kayak
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okay ill try my best to find that out then ty ๐Ÿ˜„

weary mist
balmy kayak
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yeah change sound but if u have no sounds yet u cant cahnge it right ?

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change*

weary mist
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๐Ÿ˜‰

balmy kayak
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thank you very much haha thats what i whas searchign for ๐Ÿ˜„

balmy kayak
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@weary mist how can i get those sounds then in the editor caus i cant seem to drag or copy the sound i nly can share it to social media

weary mist
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there should be a download button on the site. Once you downlaod it, you can upload it to our site to use

balmy kayak
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okay will search for that button then haha

vapid badge
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Good evening, I'm looking to make a banner for the stream store, would any of you happen to have the right resolutions so I can make it picture perfect ?

wooden meadow
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Idk

vapid badge
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No problem, anyone else ?

lunar furnace
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when i upload my own background to make my own layout is it supposed to have a bit of a cushion like that.... i made the actual image at the 1900x1080 size but when i went to up load it to the blank overlay it had to be adjusted and i ended up with this

vapid badge
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That's for an Overlay, I'm asking for the Stream Store banner

lunar furnace
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@vapid badge im asking for help for mine as for the banner if you look at the banner image size requirements you should be able to get yours made to fit perfect when you make it

vapid badge
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Ooooooh I'm sorry !

lunar furnace
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lol its ok

vapid badge
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Do you know where I can find those resolutions haha ?

lunar furnace
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i dont know where to find the store one because i dont have mine set up yet lol

vapid badge
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Haha no worries, i'll just wait for a Staff or Champion member to answer :)

lunar furnace
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i just realized that had my paypal stuff on it OOPS but yea it had the image from my tipping page which in the bottom of both boxes have the image size suggestions

vapid badge
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Haha saw that then alt tabbed back to CSGO straight away ๐Ÿ™„ !

The tipping page gives you res, but not the stream store banner Thonkang

untold estuary
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Could I have a giveaway up for a week? Would that cause any problems?

weary mist
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the store size is a weird one

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@untold estuary I had one run for over a month, no issues

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and not sure about the banner sizes

lunar furnace
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@weary mist do you know why or how to fix the size issue appearance im having working on my new overlay stuff

tight harness
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What resolution are you setting it to?

lunar furnace
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everything is for the 1080

weary mist
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So based off the image, you have it 20 pixels too small for the width

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1920 should be the width size

lunar furnace
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that is probably it because its at 1900

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LOL

tight harness
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That'd do it ๐Ÿ˜„

lunar furnace
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and that was it.... i went into the file and fixed it as well as in the editor now there isnt any green screen showing ๐Ÿ˜„

tight harness
#

Excellent!

lunar furnace
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how's it look for a static base granted i want to make an animated one

wooden meadow
#

Is there a way to connect stream elements to yt?

dense jackal
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Not atm @wooden meadow but it's something we have been working on for a while ๐Ÿ˜ƒ

wooden meadow
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ok

native horizon
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.

weary mist
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.

dense jackal
#

.

wooden meadow
#

.

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To set up a paypal account, do i use personal or buisness?

dense jackal
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go for business

wooden meadow
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Thanks

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And for donation i do email correct?

dense jackal
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yup!

wooden meadow
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Crap

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I dont have a phone yet.

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;-;

dense jackal
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noooo ๐Ÿ˜ฆ

wooden meadow
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Screw it

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Using home phone

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What category should I put it under

stuck hamlet
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People still have those?

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Home phones?

wooden meadow
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Yeah

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I don't have a cell yet.

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;-;

stuck hamlet
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What is this 1995 Kappa

dense jackal
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I'm imaging your mom getting a call from paypal

wooden meadow
#

SSN?

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Frick it

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Going personal

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CRAP I CANT BAIL

dense jackal
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it's not the end of the world

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LMAO

stuck hamlet
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SSN will be asked in personal too

clever mango
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maybe have a parent/guardian make the paypal account for you?

stuck hamlet
#

Are you over 18? ๐Ÿค”

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Yea xanUp

wooden meadow
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Nope

stuck hamlet
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Ask ur mum

wooden meadow
#

I can't fucking escape from the biz signup

dense jackal
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thats what @stuck hamlet did

wooden meadow
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:C

clever mango
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Yea, they should definitely be involved with this kind of stuff if you're not 18

stuck hamlet
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I asked me mum

wooden meadow
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my mom probably would tell me to do it myself

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How do I escape the BIzsignup

clever mango
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close the tab/window

lunar furnace
#

it will just save his progress

wooden meadow
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It already did.

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;-;

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Im scared

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If i put a diff date of birth to make me over 18 I can go to jail.

tight harness
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If they find out they remove your account

wooden meadow
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Yes I escaped it

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i cant use my email tho.

tight harness
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Escape from Paypalkov seanK

wooden meadow
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frick

weary mist
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lmao

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that was a highly entertaining series of events Kappa

wooden meadow
#

shut up ;-;

dense jackal
#

we still love u @wooden meadow

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โค

wooden meadow
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c:

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btw im 4

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14*

lunar furnace
#

yea your gonna need your mom for that for the next few years legally as far as getting money from it

swift parcel
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I would even hold off making a paypal especially if you're just starting - if people wanna give you money ask for games on steam

pine hemlock
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^

high temple
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Is it just me or has anyone else noticed a much longer delay than normal for an alert to pop on your overlay? My normal bot recognizes a new follower almost 45 seconds before the alert fires from streamelements

dense jackal
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we've run tests on this before @high temple and we found that SE had the fastest response time compared to other bots,maybe not always, but more importantly, this is mostly due to twitch api

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A more personal bot can sometimes recognize faster as they are most likely not making the same amount of api calls we are

weary mist
#

with follows, its likely we are slower. With other things, there is no delay from when we get the API info. Follows are done a different way due to the mass quantites that we get

heavy pecan
#

Why does my Ethernet day unifentified network

high temple
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I have, what used to be ankhbot and is now unfortunately streamlabs bot, as my main not for moderation and some other stuff like python scripting. It's sending a chat message about a new follower at least 30 seconds before my alert is triggered. Just not sure if there's something else on my end

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Ahhh...ok @weary mist makes sense because subs seem almost same time

dense jackal
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@heavy pecan probably for a different support chat xd

weary mist
#

Since our bot is cloud based, it is handling ALL the follows, lol. Since ankhbot is set up on your computer, it only has to read your API

dense jackal
#

exactly

high temple
#

Gotcha. I think I can just go through and set a delay in ankhbot to not respond in chat by delaying the time a little to make them much closer

quasi portal
#

If you delete a quote (like #4 when you have more than 4) and then do !quote 4 - it'll just come up empty right now right? Is this a known thing ?

pine hemlock
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Yes

quasi portal
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Any way to patch it up via bot? Like adding a new one in that spot? Or re-indexing ?

pine hemlock
#

Not currently no

quasi portal
#

No worries, hardly a priority, just curious! Thanks! SeemsGood

pine hemlock
#

No problem

opal quail
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hey guys quick question

#

is there anyway of getting the file for the alerts seperatly ?

tight harness
#

You can duplicate the alert box to other overlays

wintry terrace
#

Canโ€™t see any in my twitch settings for stream elements

clever mango
#

@wintry terrace I don't understand

wintry terrace
#

@clever mango shouldnโ€™t show up somewhere in my twitch setting that it linked

clever mango
balmy kayak
#

i jsut tried out the overlay but i dont have any sound on it when it shows on screen my fiance just checked out my stream and didnt hear anything when pop up came up

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any ideas how i cna fix this

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nvm found the problem LOL as i said i ma just dumb PepeLaugh

tight harness
#

What was it? PepeLaugh

balmy kayak
#

sound whas off but still walk against problems i got sound now but no pop up of the gif X D

tight harness
#

Is the overlay in front of your game layer? ๐Ÿค”

balmy kayak
#

jup worked earlier but now putted the music on and gone is the pop up X D

tight harness
#

You have 3 alert boxes on 1 overlay, that's a lot for one overlay ๐Ÿ˜›

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Why not just 1 alert box with the 3 options ticked?

balmy kayak
#

idk X D

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i had no idea i had to put them all lose O.o

tight harness
#

That showed on the overlay manager just fine

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The test you just did

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So the problem isn't with the overlay

balmy kayak
#

not anymore

tight harness
#

Not anymore?

balmy kayak
#

nah some one jsut followed me or is helping and follow alert worked

tight harness
#

Excellent

solar hedge
#

is there any way to see all the quotes that have been added?

tight harness
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At this moment in time the only way to view them, add them and remove them is individually via chat commands

solar hedge
#

hopefully it'll be implemented soon, it's gonna be hard to manage quotes individually via chat commands

tight harness
#

I agree, but I don't know about soon, it's under review, which means it hasn't been planned or started yet which are the 2 following stages after under review

pine hemlock
#

I wouldn't hold your breath is all I have to say

heavy pecan
#

hey i need help

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where is the page where you veiw who followed and monitor the chat

eager olive
#

why does my notifications sound effects double whenever I'm streaming?

heavy pecan
#

because your on your stream

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and you didnt mute the sound on your stream

eager olive
#

my stream is muted tho?

heavy pecan
#

its your obs then

eager olive
#

how do i fix that>

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?

heavy pecan
#

not sure i just muted my stream on twitch and it doesnt echo

eager olive
#

i tried that. I dont even have my stream open on my com and it still echoes

solar hedge
#

multiple scenes?

eager olive
#

yeah I have multiple scences like the in game one and a brb one?

heavy pecan
#

@clever mango

solar hedge
#

both scenes plays the notification unless you have the shutdown source when not visible checked

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which explains the echoes

heavy pecan
#

how do i overveiw everything while im on stream, how do i keep track of followers and chat at the same time

eager olive
#

ohhhh okay thank you so much!

solar hedge
#

at least that's how i fix it

heavy pecan
#

anyone help plz

tight harness
#

@heavy pecan to see who followed you you simply look at either the dashboard, the activity feed page or Ground Control

eager olive
#

it didnt work ๐Ÿ˜ฆ @solar hedge

heavy pecan
#

how do i look at chat

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too

tight harness
#

You can only do that through your twitch Dashboard at the moment, you can pop it out of the dashboard to make it a smaller window

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@eager olive check all of your overlays in OBS have that shutdown source when not visible option ticked

solar hedge
#

there's still echoes? @eager olive

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well, you should be in good hands now that @tight harness is here :>

tight harness
#

It's 3:15 AM here so I won't be here much longer ๐Ÿ˜›

eager olive
#

@solar hedge @tight harness I missed one where i didnt even see the scene Thank you guys so much!!

tight harness
#

No problem

solar hedge
#

welcome ๐Ÿ˜ƒ

neon ore
#

Question: That Logo box is there a way to remove it? Or possible feature for the future too?

tight harness
#

You mean your avatar in the centre?

#

That's a first, don't recall anybody else asking for it to be removed ๐Ÿ˜›

#

You can add it to the ideas board if you think others may also want it

#

Right, time for sleep sleep

neon ore
#

Okay thanks I just find it slightly annoying XD

median rivet
#

I have a question if anyone is available

solar hedge
#

yes?

median rivet
#

Has anyone gotten a whisper on twitch from someone saying they are a stream elements promoter. Is this a troll? I may be asking a dumb question

solar hedge
#

i haven't gotten any whisper, and i'm not in the position to answer you but what is it that they are asking you to do?

misty wagon
#

@DrMonstersMuffin#3099 what was the name?

#

He left FeelsBadMan

#

In fact he was contacted by one of our promotors HandsUp

dense jackal
atomic mica
#

@misty wagon Cant i set my tip goal to a start amount. so its not zero but 5126 dkk out of 20000 dkk

weary mist
#

yeah, go to widget data, either the data tab in the editor, or widget data from the activity feed page

atomic mica
#

Thanks

heavy pecan
#

@weary mist

#

how do i veiw only twitch chat

weary mist
#

are you talking about on your overlay, or while you stream

heavy pecan
#

while i stream

#

i already know overlay

weary mist
#

I recommend Chatty app

heavy pecan
#

isnt there a manual way to do it like a a built in way

#

@weary mist how do i clear recent follower, everytime i log in and see my overlay it was a follower since last night

weary mist
#

you can pop out the chat with twitch, or you can use a third party. we haven't gotten twitch chat integrated onto our app yet (other than overlay). As for the recent follower, you can edit the information from your data page

last tangle
#

So when someone does a song redemption its really loud in my headset and i can barely hear my game or friends talking but its really quiet for my viewers. Any help?

tough pendant
#

i got a huge question

#

so if i set up latest hosts, can there be a media box for it

atomic hollow
#

what does that mean? @tough pendant

tough pendant
#

like when i use to have streamlabs, there was a widget that popped up any of the hosts, is there one here in streamelements

atomic hollow
#

in the overlay manager under widgets you can find the recent hosts widget

tough pendant
#

ok it use to pop up images and that so it alerted me

#

does streamelements do the same thing

atomic hollow
#

thats in the alert box

tough pendant
#

ok i wanted to make sure

#

i assumed it, lol

heavy pecan
#

can someone do something for me, a mod

#

@weary mist ?

#

mods??

misty wagon
#

There are no mods here @heavy pecan . What is your StreamElements related question exactly?

heavy pecan
#

i want someone thats not a member to log into my account and fix my custom stream overlay

#

im trying to center my overlay but it shows nothing but a box outline

#

my twitch name is rohmyt @misty wagon

#

here is my overlay btw

misty wagon
#

Please less name tagging please. Someone not logged into StreamElements cannot be an editor for your account unfortunately. They need to be a member. I was under the impression TerraBuck helpend you out with this earlier?

heavy pecan
#

nevermind i got it

#

btw what source do i use to use the overlay in obs

#

someone help fast

#

see this is why i like to tag

atomic hollow
#

browser source

#

please watch the above video

heavy pecan
#

it shows nothing

#

when i do it

atomic hollow
#

watch this please

heavy pecan
#

hhhhhhhhh

#

the video does not help me at all

#

whenever i put the source it shows nothing

weary mist
#

Are you using OBS Studio, Classic, or other broadcasting software?

heavy pecan
#

it doesnt matter it worked before

#

i just made a new overlay and did the exact same process

weary mist
#

it makes a difference so I know which program to check it on

heavy pecan
#

it does not matter it still worked before, it is studio

weary mist
#

thank you. Which overlay (the name you have it as)

#

along with your twitch name

heavy pecan
#

pubg

#

it shows chat widget but doesnt show my overlay

#

rohmyt

weary mist
#

ok

#

so from the looks of it, you might have the width and height set incorrectly. Double click the browser source, change the width to 1920 and height to 1080. Then scroll down, and hit the Refresh Cache button, then click OK

heavy pecan
#

btw im talking aboiut it doesnt show in obs

#

if u didnt know

#

and its already in 1920 x1080 in streamelements

weary mist
#

hmmmm

#

I am looking at it now, and its doing the same in my OBS

#

thats very weird

heavy pecan
#

nvm it worked

#

turns out my browser source was 720p res

weary mist
#

๐Ÿ‘

#

as long as it is working for you, that is all that matters ๐Ÿ˜ƒ

heavy pecan
#

thanks

warped patrol
#

hey for some reason it wont let me change my follower sound on the overlay editor

#

would appreciate any help know you guys are probs busy ๐Ÿ˜ƒ

atomic hollow
#

@warped patrol were never busy for support

#

what browser are you using?

warped patrol
#

chrome

lunar furnace
#

did you check to make sure there wasnt any variations that could be messing with it..... i have had that catch me a few times

warped patrol
#

nope no variations

lunar furnace
#

that one has me stumped then because granted im no more a beginner than you LOL..... the variations or having 2 boxes that i was using for alerts was messing it up

warped patrol
#

well i got the sound to work but now it does the ringing sound aswell as my sound

lunar furnace
#

lol

amber turtle
#

hey is there anyone here that can tell me if you can download a overlay? the whole waiting for it to load really bothers my ocd

lunar furnace
#

have you looked at the super themes and themes

amber turtle
#

yeah?

lunar furnace
#

all overlays will have a load delay to my knowledge so for you i would advise on uing one of them

amber turtle
#

uing?

lunar furnace
#

using* damn flubber fingers LOL

amber turtle
#

so theres no way to like download it so i can have it and not have a load time?

lunar furnace
#

not that i know of

lament blade
#

In OBS Studio you can use Studio Modus to load scenes => overlays @amber turtle

#

Left one is the loading one, right the is the one, viewers will see

dark charm
#

Any way to make it so I don't have to approve tips by clicking approve in the activity feed?

lunar furnace
#

i believe that is turnoffable because i have mine so i dont have to approve them I think but then again i havent gotten tips so idk right off hand

celest temple
#

So, I changed the timer in the Theme from 10 mins to 15 mins.

#

But doesn't change in the stream. Anyway to reset the timer?

left vigil
#

Did you actually save the overlay at the bottom?

#

@celest temple

#

It works for me just like it should

#

Separate issue: Song requests - once the backup playlist starts, it seems to ignore the song requests, that come . So clicking next starts the next song in the backup playlist instead of the first song in queue. I always have to Refresh the page - then the first song in queue starts.

hollow surge
#

Question about !quote command - if i enable it for everyone it means everyone can add and REMOVE the quotes?

#

Is there any way that viewers can just use !quotes to see random quote, but can't add/remove?

viral sonnet
#

I haven't got any alert notifications about hosts now during past two streams. I've also set bot to say alerts in chat but it's been totally silent what comes to host notifications. Other alerts do work.

young wind
#

Problemo

#

Toilet brb

#

Back

serene granite
#

@viral sonnet for us to detect host events you have to have the activity feed open while streaming. If you use our desktop app Ground Control it also does the trick, as it has the activity feed in it

viral sonnet
#

ah, oki

serene granite
low widget
#

When. Do ppl get. To use the sellout chat

serene granite
#

if you use StreamElements as your main service for bot, overlay and tipping you qualify to be a #291219887274328064

ivory glen
#

Is there any application form for that @serene granite ?

serene granite
#

@left vigil if you let the current song on the backup playlist end on its own (or jump on the player to near the end of the song) it will switch to the regular songrequests

#

@ivory glen what's your twitch username ?

ivory glen
#

Same as here. I'm not thinking about me - I'm thinking about the channel I Mod.

serene granite
#

so what's the twitch user of the channel you mod? ๐Ÿ˜ƒ

ivory glen
#

Just sent you the channel on DM. ๐Ÿ˜‰

wanton sluice
#

so.. I changed my name yesterday.. everything went smoothly.. I had to update my tipping page URL, but the settings and overlays transferred flawlessly.

#

Ironically.. the only bot that acted like I was a new account was moobot.. bye bye moo..

tight harness
wanton sluice
#

hell.. even muxy that I use for the twitch extention bits leaderboard figured out the name change

tight harness
#

๐Ÿฎ

#

My only problem with the Muxy extension is that they told me months ago that they were testing the ability to update names on the cheer leaderboard to new names if people changed them, months later, still nothing ๐Ÿ˜›

#

This was at the end of September, beginning of October

polar gorge
#

How do I make a mod of mine able to change the title and game of my stream?

young wind
#

Where can I get mouse support

tight harness
#

@polar gorge If they have Super Mod in your User Management page on our site they can use !settitle and !setgame in the chat

polar gorge
#

How do I give Super mod?

tight harness
#

In the User Management page on our site

#

@young wind Mouse support? Who's the manufacturer?

polar gorge
#

I figured it out. THank you!

young wind
#

Gembird

tight harness
#

No problem

#

@young wind Either look online for support forums or speak to the manufacturer would be my guess

jagged maple
#

i thought about a thing? would it be possible to import spotify playlist for offline playlist? you know when there are no song requests??

tight harness
#

I'd have thought that'd require dev access to Spotify, which we don't have sadly

#

We're waiting for them to change their minds ๐Ÿค”

lament blade
#

How do you give a user, dashboard access

tight harness
lament blade
#

Hello I'm needing some help about my Twitch bots as I recently changed my Twitch Name and now the commands don't seem to work in chat.

tight harness
#

What you need to do is click on Part Channel in the dashboard, click Sign Out, sign back in, then click Join Channel on the dashboard

lament blade
#

Okay thanks for the help ๐Ÿ™‚

tight harness
#

No problem ๐Ÿ˜ƒ

lament blade
#

@tight harness so

#

i give a link to "Full Control" ?

#

to the person?

#

that I want to invite

tight harness
#

Doesn't need to be full control

lament blade
#

Bot Supervisor

tight harness
#

Editor is usually enough for everything, sometimes only Bot Supervisor is needed, click on the ? to see what it gives access to

lament blade
#

I want the person to turn on / turn off gifting

#

Bot Supervisor good for that?

tight harness
#

Turn on / off gifting? ๐Ÿค”

#

If you click on the ? it'll tell you what it gives access to

#

I'm assuming you mean gifting points? which is a chat command, so for that Bot Supervisor would be enough

lament blade
#

Okay, like it's hard to explain but I can do a quick explaination

tight harness
#

Did you mean gifting points?

lament blade
#

Yeah

tight harness
#

If so, Bot supervisor is enough

lament blade
#

No

tight harness
#

Yeah, no? ๐Ÿ˜„

lament blade
#

Giving, I meant.

#

Sorry

tight harness
#

Giving what?

lament blade
#

Giving points to each other.

#

Like if I had 200

#

I could give you 100

#

Not like, spawning points, etc

tight harness
#

Right

#

So if you want them to be able to enable / disable that command, it's a chat command so Bot Supervisor would be enough

lament blade
#

I'm a mod of Soltek1H, a pretty big PUBG streamer. He recently made a switch over to StreamElements from Deepbot. Deepbot had giving command like "!give SareezSpeaks 1"

#

Hello again. I'm useing the stream elements bot timer so parting the channel says "The bot is currently not in your chat" I still logged out and back in and still doesn't seem to work in stream chat. @tight harness

#

so He wants to give me access to his dashboard

#

so I'm finding out how and if Bot Supervisor would enable the !give command

#

I'll give it a try. Just my explaination a bit

tight harness
#

You can enable/disable the !give command as a Bot Supervisor, who it can be used by is edited in Chat Commands > Custom Commands

#

@lament blade So you parted the bot, logged out, logged back in and then joined the bot?

#

Also, you should link your new Twitch to your Discord profile, otherwise we struggle to find your new account

lament blade
#

My bad.

#

Seems to work now. Once again thank for your help ๐Ÿ˜€ ๐Ÿ‘Œ

ruby linden
#

I was wondering if its possiable to prune the leaderboards/ loyalty Points.

pure warren
#

${random.pick} doesnt work as intended

ie

 ${random.pick 'SourPlsโ”(๏ฝฅo๏ฝฅ)โ”›โ™ชโ”— (๏ฝฅo๏ฝฅ) โ”“โ”(๏ฝฅo๏ฝฅ)โ”›โ™ชโ”— (๏ฝฅo๏ฝฅ) โ”“โ”(๏ฝฅo๏ฝฅ)โ”›โ™ชโ”— (๏ฝฅo๏ฝฅ) โ”“โ”(๏ฝฅo๏ฝฅ)โ”›โ™ชโ”— (๏ฝฅo๏ฝฅ) โ”“โ”— (๏ฝฅo๏ฝฅ) โ”“โ”(๏ฝฅo๏ฝฅ)โ”›โ™ชโ”— (๏ฝฅo๏ฝฅ) โ”“โ”(๏ฝฅo๏ฝฅ)โ”›โ™ชโ”— (๏ฝฅo๏ฝฅ) โ”“' ' SourPlsโ”(-_-)โ”“โ”(-_-)โ”›โ”—(-_- )โ”“โ”—(-_-)โ”›โ”( -_-)โ”› โ”(-_-)โ”“โ”(-_-)โ”›โ”—(-_- )โ”“โ”—(-_-)โ”›โ”(-_-)โ”“ โ”( -_-)โ”›โ”—(-_- )โ”“โ”—(-_-)โ”›โ”(-_-)โ”“โ”(-_-)โ”›โ”—(-_- )โ”“ โ”—(-_-)โ”›โ”(-_-)โ”“โ”( -_-)โ”›โ”—(-_- )โ”“โ”—(-_-)โ”›โ”(-_-)โ”“'}
serene granite
#

you can reset everyone's points with the big bad reset button @ruby linden

#

there's no way to actually remove people from the list, but it sets them to 0.

winged blade
#

So my resubs are being added to my sub goal. Is there anyway to stop that ?

ruby linden
#

can you export and import the list of the points?

serene granite
ruby linden
#

sorry how do i export?

serene granite
#

We don't lock streamers to our platform

winged blade
#

@serene granite Anyway to make resubs not count as a sub goal ?

serene granite
#

not specifically with that widget, but you can use the total subs widget and add the string "/<what youy want as sub goal>" to its text on the left pane

winged blade
#

Okay thanks (:

lament blade
#

I need a list of things like "${user}"

#

for StreamElements, where do I find it? Cant find it

#

OR a better question would be

#

How do I make it so Moderators can give points to all viewers watching

#

give points to all viewers in chat

winged blade
serene granite
#

yes, but with the"Total subscribers" widget

winged blade
#

Yeah I'm using total sub widget

serene granite
#

then that should do the trick

lament blade
#

@lament blade Are you looking for the Command Variables? They are located here https://streamelements.com/dashboard/bot/commands/variables
And you can make the !addpoints command set to Moderators and above in Chat Commands > Default Commands and then they type !addpoints all <number> or !bonus all <number>

weary mist
#

@pure warren I am looking into why that doesn't work, my first guess is the characters used. Normally, the random.pick works as intended. Thanks for letting us know

worthy vigil
#

Is there anyone alive right now? I need a bit of help with something, are you able to get scrolling text on your overlay, but have it with an outline on the text? (I can only seem to see 'Text shadow')

lament blade
#

I don't think there is a stroke option, i'll double check

worthy vigil
#

Thank you. I'm currently looking at it, and it's fairly annoying having white text which I can't just put a black outline to it <:

clever mango
worthy vigil
#

;-; I cri, that moment when you can't even have an outline as a default option
I need to play my sad violin

lament blade
#

If you want i can help you picking something good that would stand out on top of your overlay o:

#

Fonts make a big difference too

worthy vigil
#

Oh?

lament blade
worthy vigil
#

I've been using 'Roboto' for everything o.o

lament blade
#

Picking something thicker will make it more readable :D, color makes a big part in it too

#

(not too thick please) xd

worthy vigil
#

Well I play games of all kinds, which is kinda why I was hoping for white text with black outline, so it's readable regardless of background o.o

weary mist
#

make sure you upvote that link Terrabuck gave you. It only has 5 so far, the more the merrier

lament blade
#

We have some themes that are minimalistic, and they have something behind the text that would make it stand out at all times >< you should check them out

#

Some are also animated wlfWoah

worthy vigil
#

Ah, that isn't actually the issue I have lol, would you like to see what I mean?

lament blade
#

Sure ๐Ÿ˜„

worthy vigil
weary mist
#

that did not come through as a gif, lol

dense jackal
#

That's something I really like too @worthy vigil hopefully it will be implemented soon ๐Ÿ˜„

worthy vigil
#

That should be a gif O.o works for me

weary mist
#

pokes tomathin to upvote it

#

its showing as a video for me, lol

#

the stupid video bar is blocking it

#

I may also point out what you are doing with the highest cheer is against bits Acceptable use policy

worthy vigil
#

There's 2 ways to see it lol click the link, or click play then move your mouse away, you'll be able to see it slightly when it fades out

#

Also what do you mean? O.o

weary mist
#

You are not allowed to give, or promise to give anything (including tickets into a giveaway) for bits

lament blade
#

I see, stare Looks like you already have a low opacity black box under it, maybe making the opacity higher it would show better? o:

clever mango
#

That looks more like a text background with transparency than stroke theshrug

weary mist
#

its in the paperwork you signed to be an affiliate

clever mango
#

That can also be added to this same idea on the board

#

as a comment

#

well, LordFluffyButt added a similar comment about background

worthy vigil
#

oh, admittedly I never knew that, I was never alerted of that, I've been streaming since august and first I've heard of it about the bits thing lol
I just did that to be nice and pay back the people that were nice enough to cheer to me. (I'll prob change that then)

#

Also, the low opacity black box is something I'm slowly removing, I had so much text on there, I need to cut it off, which is why I asked about the outline thing in the first place

weary mist
#

You should read the pages you signed, lol. Its required to sign this before you get your sub button or able to accept cheers

#

if twitch deems what you are doing as breaking the policy, they are able to bring a civil lawsuit against you. its all in that document

worthy vigil
#

Admittedly, I don't need another account removed for retarded reasons, thanks for the heads up scalper

#

aaaaand that is changed

weary mist
#

one thing I always push. read contracts

#

especially ones that involve money

worthy vigil
#

I mean I didn't think it made much of a difference considering people in the US can get bits for free but fair enough

weary mist
#

that is one reason why they have the clause in there

#

because that could be against their own contract with the advertising agency that is paying for those free bits

#

which could in turn lose them a hell of a lot more money than a few dollars in bits

worthy vigil
#

Touchรฉ

#

Also, I just got an idea, but idk if it's a thing that would work... how about 2 of the exact same text scrolling, but the one behind being black text instead of white and slightly larger to overlap the text, then wouldn't that count as an outline (at least, for now?)

weary mist
#

you can try it, though the longer the line of text, the higher chance of it not lining up

worthy vigil
#

that's what I was worried about

weary mist
#

you could do the same size, different color, and offset it. Make like 3-4 of them Kappa

lament blade
#

Text scrolling makes it harder to allign it perfectly monka

#

Might work though, i'll give you energy to do it (๏พ‰โ—•ใƒฎโ—•)๏พ‰*:๏ฝฅ๏พŸโœง seanK

clever mango
#

But did you upvote the idea yet? kappa100 It takes less than 30 seconds to sign up and ๐Ÿ‘๐Ÿฝ

worthy vigil
#

How many upvotes does it need to get accepted

clever mango
#

For a feature like this, more than 6 ๐Ÿ˜›

worthy vigil
#

how does 8 sound

clever mango
#

We have the board to gauge interest and 6 votes doesn't make it very appealing for the devs to spend time on developing. It's the same way with a lot of ideas on the board at this time. There are so many ideas and very few votes so the team has a hard time deciding what is actually wanted by the majority.

#

It's not completely based on votes but that is a major factor

hot crown
#

How do i use my overlay?

clever mango
#

Are you finished creating it?

hot crown
#

yes

worthy vigil
#

it's now at 8 votes, merry christmas

serene granite
#

and a happy new year!

lament blade
#

Guys a huge FYI dell 2 in 1 laptop will not work properly with any mod luncher I am now having to totally reload the game and removing the mod luncher because it is incompatible with my 2 in 1 laptop.

serene granite
#

what's mod luncher ?

tight harness
#

I've already had lunch today ๐Ÿค”

lament blade
#

I've had lunch for breakfast, does that count? @tight harness LUL

tight harness
#

Yes LUL

full seal
#

I would like help with choosing variables to put in a shoutout command on streamelements bot

#

๐Ÿ˜ฆ

serene granite
#

we have a template for that command

#

just go to custom commands, add, and find shoutout in the templates

full seal
#

wooooah templates! tHANK YOUUU

serene granite
#

np ๐Ÿ˜ƒ

cobalt gorge
#

Hey so. With setting up a tip specific goal, how do I reset the amount that's shown?

serene granite
#

inside the overlay editor, go to Data tab at the top, then the Goals tab, and there you can edit it

tight harness
#

Or Activity Feed > Widget Data will also take you to the same place ๐Ÿ˜ƒ

cobalt gorge
#

thanks โค I was like AHHHH

tight harness
#

๐Ÿ˜„

hollow surge
#

I am not completely sure how does Interval by Timers works. If I have Chat lines set to 5 it means after 5 messages on the chat every 5 mintues (Online Interval - 5 Min) the message from the timer will pop up?

dense jackal
#

so it will go off every 5 minutes unless 5 messages havent been sent

hollow surge
#

Or after every 5 minutes there must be another 5 chat lines to trigger the timer?

clever mango
#

if the interval is 5 minutes and lines if 5 then every 5 minutes there needs to be 5 messages posted or the timer won't post at the 5th minute

#

if it doesn't post the timer begins again

maiden grotto
#

this is going to be a little hard to explain so bear with me, but i believe duplicating overlays in my overlays forces OBS to use the same overlay twice and it bogs down the computer a lot

#

I duplicated my universe super theme overlay and made some changes to create 2 different ones, but since then my OBS was working really slow and crashing a lot. I didn't know whats up

#

today a viewer redeemed a sound and i realized all the sounds are playing twice

#

even thought i have no stream elements windows open

#

also my CPU's resourced are really consumed. They go down vastly when i turn off the SE overlay

clever mango
#

You would be running multiple if you don't check "Shutdown source when not visible" for all of the overlays in OBS

maiden grotto
#

i've checked that

#

they are all shut down when not visible

#

i'm really certain of that

clever mango
#

If you open task manager you should only see one active CEF-bootstrap

maiden grotto
#

you are right, there are two. is this cause there are two SE overlays active?

#

i will check again every SE overlay but this would be the third time i check. That's so weird

clever mango
#

Oh I see it on your stream. You have a streamlabs event list as the other active browser source

maiden grotto
#

yes!

clever mango
#

ground control is a separate process entirely

#

Ohhh

#

wait

#

you said you're using studio mode?

#

Do you have two separate scenes in studio mode?

#

You can use studio mode but here's what you need to do. Open studio mode and then click the settings wheel in the center between the two windows. Uncheck swap preview/live

#

You will have two browser sources because you have the other browser source (event list)

#

that was once

#

ACTIVE CEF

#

you'll see more but there should only be two that are using CPU

#

CPU column

#

has a number

#

smaller one should be event list

#

No worries ๐Ÿ˜ƒ

opal quail
#

Do you guys have a "I AM LIVE" gif for twitter and stuff

clever mango
#

Let me look at your overlay @maiden grotto one sec

#

you don't have to do anything

#

Is this MAINWINDOW - STATIC or MUSICWINDOW - STATIC?

maiden grotto
#

mainwindow

#

but yeah it happens with every one really

#

the animated ones i can understand

#

cause i kinda messed with the BG video :p

#

and added my character on top

tight harness
#

@opal quail No, I don't believe so

clever mango
#

OK I'm going to make a change and I think you'll notice a big difference

maiden grotto
#

ok!

clever mango
#

I'm lowering the kappagen area

opal quail
#

thank you @tight harness

#

any for the future ?

tight harness
#

We have a bunch of public graphics, but not for that, for twitch panels

opal quail
#

have any fortnite panneles ?

tight harness
#

Nope

#

They're not designed to match games, they're designed to advertise StreamElements if people wish to do that

clever mango
#

@maiden grotto I shrunk kappagen to the center

#

this should help but if it doesn't help enough I can hide it

#

It's better to monitor the CEF-bootstrap usage directly

#

in task manager

#

before you were using about 15%

#

yea much better

opal quail
#

i understand

clever mango
#

want me to do this in all scenes?

opal quail
#

just wanted to pimp out my entire stream witht he pannels

clever mango
#

You're very welcome @maiden grotto I'm happy to help FeelsGoodMan

opal quail
#

then i could make a specific pannel for stream elements to thank you

clever mango
#

FPS for the browser source? @maiden grotto

#

You can use 30

#

nice! I like it @maiden grotto

pallid jackal
#

terrabuck

#

are you a mod for streams?

clever mango
#

Some, yes

pallid jackal
#

i just endet my stream. how unlucky.

clever mango
#

@maiden grotto We're about helping streamers be more profitable so we won't take your money. Spreading the word is the best way to help ๐Ÿ˜ƒ

maiden grotto
#

thanks so much terrabuck!!

pallid jackal
#

terraill ad you in my discord channel so we talk more about this modin in the future. ๐Ÿ˜Š

stuck hamlet
#

Terraill

maiden grotto
#

obs crashed right after i did the scene switch

#

XD

#

its probably my obs man

tight harness
maiden grotto
#

its fixed VoHiYo

#

thank you guys!

clever mango
maiden grotto
tight harness
maiden grotto
#

i'm so happy!

tight harness
dull quiver
#

Is there any way to select and move multiple layers at once?

clever mango
dull quiver
#

Alrighty thanks

frigid plaza
#

When I download the app onto my desktop it removes itself ... I donโ€™t know why this is. Please helo

#

Help

tight harness
#

Anti-virus?

frigid plaza
#

But I allowed to be on my computer

#

I get a pop up screen

#

Saying do you allow this program to be installed

tight harness
#

That's the only reason I can think of that it'd get removed

frigid plaza
#

Ok Iโ€™ll try that.

queen zealot
#

What does it mean by "ask in support to be a sellout"? I'm new to the Discord. I am using SE as my bot, overlay, and tipping.

pine hemlock
#

It means you ask and we verify you're using those things and add you

queen zealot
#

Ah. Gotcha. How do you verify? By checking my stream or what?

pine hemlock
#

Yeah. We just need your twitch name and we can add you

fathom yacht
#

Hey was there a crazy update or something

queen zealot
#

Where do I send my Twitch name?

fathom yacht
#

I was having MASSIVE ISSUES while trying to stream last night

clever mango
#

monkaS no updates

fathom yacht
#

Nothing worked everything was borked

pine hemlock
#

You can type it here or update your discord to link twitch

fathom yacht
#

I had to keep the SE website up for audio alerts and literally zero visual alerts worked

#

I don't change to PC until Friday at the earliest so...

#

Would be awesome to not go thru that for Wednesday's cast

queen zealot
#

It's updated. Connected to the correct name now.

pine hemlock
#

We'll add you asap @queen zealot

queen zealot
#

Thanks! I appreciate it. SE is the best.

clever mango
#

@fathom yacht I'm really not sure why that would have happened for you and we haven't had any other reports like this FeelsBadMan I will check with the devs to see if they might have made any changes during the time you were streaming.

#

Which stream software did you say you are using now?

pallid jackal
#

i use OBS one of the best for streaming

crisp skiff
#

For the chat bot, whenever we add a quote, it shows "Added quote #0"

#

is there something we need to fix on our end, or is this a bug?

weary mist
#

It's a known bug

crisp skiff
#

thanks

fathom yacht
#

@clever mango using gameshow. I'm going to restart everything tonight and see what I can fix and come back if I'm still having problems.

clever mango
#

thanks!

harsh wyvern
#

quick question, whasts teh syntax to allow a person to post a link using chat comand?

clever mango
#

!permit username

weary mist
harsh wyvern
#

thanks friend

dull quiver
#

Deciding if I should use the stream elements chat bot, can you change its username? and in the banned words section how to I seperate each word?

#

do*

clever mango
#

Bot renaming is in beta testing and will be available to everyone soonโ„ข. In the banned words you type the banned word/phrase and then press enter to submit it. Then click submit on the whole module

dull quiver
#

ahh gotcha

#

and for timers, whats the format for links?

clever mango
#

what do you mean?

dull quiver
#

Is there a way to format a link so u can just click on it

clever mango
#

just make sure the bot is modded so it can post links anytime and twitch chat should turn everything into a clickable link

dull quiver
#

perfect for some reason nightbot wasnt doing that although modded weird

#

not using nightbot anymore though so we gooche

echo lodge
#

I'm having an issue with my stream not showing an alert for hosts however it shows alerts for everything else. Any recommendations?

weary mist
#

@echo lodge check pinned messages for host alerts

echo lodge
#

Ok thanks

wanton oriole
#

Hi need help

tight harness
#

What do you need help with?

#

Always best to start with that ๐Ÿ˜ƒ

half wing
#

#helpdesk-twitch how can I get the most out of streamelement I got affilated but I had it way back and reamoved some stuff off the overlay :/

#

๐Ÿ˜•

#

my logo there is diffrent too ๐Ÿ˜ƒ I don't know how to change it

#

removed*

tight harness
#

We like to think that the best way to get the most out of StreamElements is to utilise everything that we offer, everything we provide is designed to improve both your streaming experience but also the experience for your viewers too. If by logo you mean your avatar on your profile you can change that if you go to Profile Page > Open my Profile > click on your avatar on the left

lament blade
#

@wanton oriole we can help you, what's up?

wanton oriole
#

Thank you I figured it out @lament blade

tight harness
half wing
#

tyvm @tight harness ๐Ÿ˜ƒ

tight harness
#

No problem ๐Ÿ˜ƒ

native horizon
#

German here ?

tight harness
#

@ebon forum speaks German

native horizon
#

he sleep my xslit is broken

misty wagon
#

Sorry Anton, Cryonic is the only person we currently have for XSplit but I'll look into my network.

lament blade
#

so i have done what was told of me that i was asked yesterday and i dont think i did my overlays right to get it on sellout

stuck hamlet
#

we are updating the bot

#

@clever mango is working hard

clever mango
#

everyone is back in the bot now

queen zealot
#

I still can't post in the sellout thing. Lol. If someone cares to verify, my twitch name is ChibbZee.

weary mist
#

@queen zealot we have a bot that autoannounces when you go live :)

queen zealot
#

ah. Gotcha. I knew that. Lmao .

lament blade
#

๐Ÿ˜„

heavy pecan
#

Hey is 90 mbps good enough? For gaming and streaming

weary mist
#

Mmmm

#

It might be

heavy pecan
#

Because I tried it before and I had no problems

weary mist
#

As long as some part of that is upload

heavy pecan
#

Just double checking

#

It is wireless network too

vestal finch
#

Hello, I think we might be experiencing a bug with song requests. I'm not sure if this has been posted before, but when one I use !skip in chat, it will skip the current video, but it doesn't move on to the next item in the playlist. Any one else see something similar? Thanks!

tight harness
#

@heavy pecan That should be fine, sounds like what i'm on ๐Ÿ˜ƒ

heavy pecan
#

I had problems with my Ethernet cable and I had like 200-300 Mbps

#

Sucks but it still pleases me with what I have now and thatโ€™s all that matters

tight harness
#

Yeah it'll be fine

heavy pecan
#

Iโ€™m right by my router too

#

1ms

tight harness
#

Nice ๐Ÿ˜„

lament blade
#

@vestal finch We are aware of that, it's been reported already ๐Ÿ˜„

tight harness
#

Upvote it please ๐Ÿ˜ƒ

vestal finch
#

@lament blade you da bess thanks!

lament blade
heavy pecan
#

Where do I find music gifs

tight harness
#

Music GIFs? GIFs are image files, they don't have audio

heavy pecan
#

But it says for alert sound I need music by everytime I add music the music just keeps going till it stops

vestal finch
#

Rohm, if you want music to match the length of the gif, you'll need to cut down the length of the music to what you want

harsh wyvern
#

is there a variable like $(user) that calls the latest follwers name?

worthy token
#

Is there anyway to set a command to be sent to someone on specific resubbing months?

lament blade
tight harness
#

A command to be sent to them or a message?

#

In Modules > Chat Alerts > Subscribers you can add variations of the message that's posted depending on how many months they've subbed for

hallow harbor
#

Whats the difference between recent/latest in widgets for subs/followers

#

oh

#

Plurral

#

multiple i bet

tight harness
#

Yep ๐Ÿ˜„

worthy token
#

Ah, perfect @tight harness close enough to what I was looking for!

tight harness
#

Latest Subscriber (singular) and then Recent Subscribers (plural), you got it ๐Ÿ˜ƒ

#

No problem @worthy token ๐Ÿ˜ƒ

lament blade
harsh wyvern
#

ty @lament blade

lament blade
#

No problem ๐Ÿ˜„

hallow harbor
#

Is there a way to combine Widgets? ie; Sub/follower/tip?

pine hemlock
#

Combine? no

hallow harbor
#

ah kk

#

idk if combine was the better word, more so they change with each toher

#

so i can put all in corner and it changes

#

interchanges with one another*

pine hemlock
#

I mean the Event List kind of does this to some extent but not really what you're expecting, no

worthy token
#

Having a massive derpy moment

tight harness
#

I'm listening seanK

worthy token
#

trying to do a command !prize usernameone and have the bot reply back with Congratz usernameone you rule

#

what sthe config for this lol

pine hemlock
#

Congratz ${user} you rule

#

(should work) Kappa

worthy token
#

but i want it so mods cantarget the command at people

#

not so everyone can do the command

tight harness
#

${1}

#

Should work seanK

#

Instead of ${user}

worthy token
#

kk will try that

clever mango
#

either work

pine hemlock
#

When you're making the command change the User Level to moderator @worthy token

worthy token
#

Thanks :3

#

I worked that bit out

tight harness
#

๐Ÿ˜„

worthy token
#

*only kinda/partly/mostly useless

tight harness
worthy token
#

I was using the wrong [ s<

tight harness
#

Whoops seanDerp lol

worthy token
#

Thanks chaps femeLove

tight harness
#

No problem SeemsGood

cursive heron
#

can the counters made with ${count name} and ${getcount name} be reset? And can they be incremented by more than 1?

clever mango
#

yes, using !editcounter

#

!editcounter name #

heavy pecan
#

I need help

lament blade
#

How can we help you?

heavy pecan
#

Ok so whenever I try to add a donation sound the song just keeps on going till it stops

#

How do I make it a certain time limit

lament blade
#

You need to cut down the song file @heavy pecan

summer urchin
#

can anyone help. tried to start my stream and obs is saying. starting the output failed. please check log for details. no idea what to do?

heavy pecan
#

OBS project discord

summer urchin
#

thankies

heavy pecan
#

Np

#

can someone like give me a donation alert sound thats no more than 10 seconds

lament blade
#

ยฏ_(ใƒ„)_/ยฏ

chilly fiber
#

Does anyone know if there's a variable for current bits donated?

lament blade
#

Not a command variable, but you can put it as a widget on the screen ><

chilly fiber
#

oh! ok, thanks a lot Alice rooVV

lament blade
half wing
tight harness
#

In Timers

#

You click on the trash can symbol

#

If you don't see it, you'll have a scroll bar along the bottom of your page

elfin surge
#

hi, i would like to consult if there's some issue with the servers on SE, because, the new ground control doen't download with low bitrate and the overlay doen't load

obtuse gyro
#

Overlay is loading fine for me

elfin surge
#

i have some lag here from chile

#

and the new client, is not downloading

jolly basin
#

Hello, I could not find in the documents but is there a way to add a !caster command so I could suggest to viewers a fellow caster and last game they played? I've seen some other bots do it, was not sure if possible how to add

lament blade
#

Yep, there is already a template for it when you are creating a new command ๐Ÿ˜„

tight harness
#

I believe the template is shoutout

lament blade
tight harness
#

But it has the same purpose and can be modified

jolly basin
#

Thanks! So it's not a default command? I see it now, just have to enable it

tight harness
#

Yeah that's right

jolly basin
#

Thanks I'll enable it and test it soon

tight harness
#

Awesome

amber turtle
#

do i have to set all the banned words from my chat? or can i just enable banned words and they know

pine hemlock
#

You have to add words

thorny obsidian
#

maybe the right place to ask, but is it possible to change the bot name?

#

i was just watching a stream that had a bot with a more personalized name and i liked it. other bots have it, but i love SE too much to switch haha

pine hemlock
#

We're working on it. It's ok beta @thorny obsidian

thorny obsidian
#

ok ๐Ÿ˜ƒ is there a way to join the beta?

pine hemlock
#

@thorny obsidian not yet. We'll announce it when it's ready for non internal testing

thorny obsidian
#

ok thanks! ๐Ÿ˜ƒ

bronze cradle
#

Hello. I'm new to using Discord and kind of new to StreamElements still. I was wondering why a donation that I just received didn't show up on my AlertBox and it's not updating on my Top Tipper Widgets, but I do see it in my Tip List and Top Tippers.

stuck hamlet
#

Do you happen to have Tip moderation on?

bronze cradle
#

@stuck hamlet Yes, I do.

stuck hamlet
#

You have to accpet tips if you have that on, before it can create an alert.

crimson yew
#

Any set date on when we'll be able to add our Mixer accounts to StreamElements?

bronze cradle
#

@stuck hamlet Ohhh, ok. Thank you.

stuck hamlet
#

We have plans to support it, but no Timeline yet @crimson yew

crimson yew
#

Damn.

bronze cradle
#

@stuck hamlet I just turned off Tip Moderation. What can I do now to make the Top Donation update on the widgets and my Donation Page?

stuck hamlet
#

on your activity page, you should have a pending tip to accept

bronze cradle
#

@stuck hamlet It just updated on my widgets. Will it take more time to update on my Donation Page?

stuck hamlet
#

Everything should be instant.

#

if you removed tip moderation like you said

bronze cradle
#

@stuck hamlet Oh well, it showed up finally. Thank you so much!

lilac basin
#

hey so can someone put a theme and stuff to their stream if they play console?

stuck hamlet
#

Console is pretty limited and unfortunately doesnt support overlays

lilac basin
#

okay thanks man