#helpdesk-twitch

1 messages ยท Page 110 of 1

green solar
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Who doesn't?

deep brook
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any way to reduce the massive spacing between newlines on alert's "Alert message" input field?

stuck hamlet
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Could you provide an example?

deep brook
stuck hamlet
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i think that depends on your font size

worn pivot
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quick question: it's not possible to select several objects/Layers to move together while editing your overlays, right?

stuck hamlet
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I think that was on the feature request list @worn pivot

deep brook
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yeah but that reduces everything equally, the line spacing should be tighter

worn pivot
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@stuck hamlet would certinainly be super helpful ๐Ÿ˜ƒ

stuck hamlet
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Like i just mentioned Sierra, i believe that is related to font size, im unsure if we can do something about this.

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@worn pivot 100% agree with you ๐Ÿ˜ƒ

deep brook
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its possible with the line-spacing CSS property. gimme dat custom CSS feature already

ancient wigeon
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Silly question - with the hype cup, how do I make it save the contents of the cup?

stuck hamlet
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WOW YOU AGAIN

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NEVER SATIFIED HUH?

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im kidding!

ancient wigeon
stuck hamlet
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That is currently not a possibility, but we will be bringing it to our cup soon. ๐Ÿ˜ƒ

ancient wigeon
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<3

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at least I can stop looking for the option now lol

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thanks, sugar

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also....apply every hype cup post i made before to the mod dashboard Kappa

hasty steppe
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I kinda like that it resets each stream, gives a visual aid for how many subs, follows etc I got that session

ancient wigeon
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(the session panel in SE does that too)

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Kappa

stuck hamlet
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We will most likely have a Session based cup, and a all time cup

ancient wigeon
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As well as the post stream report

stuck hamlet
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the issue im sure Paladin is facing is the Cup not keeping its contents when switching scenes

hasty steppe
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your stats page should give you your report

ancient wigeon
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^^^

hasty steppe
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wait, does it reset with scene changes?

stuck hamlet
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if you have ''Shutdown source''

hasty steppe
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aw.. maaaaaan well not a make or break thing

ancient wigeon
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#beta

hasty steppe
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I look forward to a 'session' cup

ancient wigeon
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I personally blame Scalper

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Kappa

stuck hamlet
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me too

hasty steppe
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Im just happy SE has the cup now haha

stuck hamlet
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oh we have so many plans to make it so much better

ancient wigeon
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One minor critique I have - the cups appear to be a bit too transparent. Might add some faded white glare to the background of them in an update

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other than that, yeah, it's great

hasty steppe
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I've already gotten to the point I dont need "the other" company's overlay

stuck hamlet
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That's the point of SE.

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An all-in-one platform ๐Ÿ˜ƒ

clever mango
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When in doubt, blame Scalper. And when that doesn't fix the problem, blame Perry. PepeLaugh

hasty steppe
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I switch scenes quite a bit on my stream, guess I'll have to cut back until the cup is fixed haha

ancient wigeon
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^^

stuck hamlet
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You could make the cup seperate, but more CPU usage

silk patrol
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@hasty steppe if you create one overlay for your alerts and one overlay for you cup and texts, you can keep the latter active at all time and you won't lose what's in the cup

hasty steppe
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I'll have to check that out

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I haven't messed too much with the cup yet, I set it up, and moved on to the other stuff

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now if only I could keep OBS from auto-switching to another scene when I hit transition, we're in business

silk patrol
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@hasty steppe use studio mode

hasty steppe
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I am, on the 'studio' side when I hit transition, it then switches to the other scene

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if I'm viewing the other scene and it has an alert box as well, I hear the alert sounds twice

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so I basically have to keep both views on the same scene

clever mango
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There's a setting for that in the middle of studio mode

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Between the windows

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Can't remember the name right now

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But it should be possible

hasty steppe
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oooh the swap views

clever mango
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Yep

hasty steppe
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perfect, thanks!

lament blade
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Hey guys

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My overlay page isn't working :S

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"Launch Overlay" -> blank white page

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DIsabled AdBlock btu nothing

hasty steppe
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are you using OBS?

lament blade
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OH I need to put that url into obs

hasty steppe
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yes, Use browser source

lament blade
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Gotcha

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Still isn't displaying anything

clever mango
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What have you added to the overlay?

lament blade
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Ahh I see overlay editor

hasty steppe
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hit the link icon, it will copy to your clipboard, then paste in BrowserSource in OBS

clever mango
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Blank canvas is blank :) But pretty soon it will be your masterpiece

hasty steppe
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trying to come up with a clever "stream loading" screen ๐Ÿค”

stuck hamlet
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jesus

clever mango
stuck hamlet
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oh yea, they were losing connection

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i saw them typing before

unreal geyser
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love the new hypecup! now on to a question of the tip goal... i already received some tips toward said goal, how do i edit the widged show that it shows the amount already gotten?

hasty steppe
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@knotty mesa create a separate overlay with just the cup make sure to uncheck 'shutdown'

knotty mesa
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Sorry I'm on mobile data atm

stuck hamlet
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Data Tab in the overlay editor @unreal geyser

hasty steppe
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ah, yeah if you restart OBS yes it resets

unreal geyser
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thanks!

stuck hamlet
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We are working on that request @knotty mesa

hasty steppe
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the fix is, don't restart OBS? haha.

knotty mesa
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Okay thanks :)

lament blade
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The green area is my screen right?

clever mango
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Correct

stuck hamlet
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yes

lament blade
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(Y)

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This is so neato haha

stuck hamlet
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๐Ÿ˜ƒ

lament blade
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Any idea of the resolution I should set the browser source to in OBS?

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To cover the full area

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Instead of stretching

stuck hamlet
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1920x1080 is our default

lament blade
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you da man

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cheers

stuck hamlet
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resolution of browser source in OBS should always match our canvas in SE.

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np ๐Ÿ˜ƒ

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You can create different resolution overlays in SE.

lament blade
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I'd also just like to take this moment to say SE is fucking sick

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excited to start using it already ;D

stuck hamlet
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if ever needed *

serene granite
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why thank you

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is there something that makes us especially sick ?

lament blade
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I came from nightbot here

stuck hamlet
lament blade
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SE > Niightbot/everything out there? haha

stuck hamlet
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we sick pepoHYPE

serene granite
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^^

clever mango
lament blade
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One thing I will add sick

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Maybe the green area should have a boundry?

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So things snap to the corner perfectly? (OCD HERE)

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so gonna be pixel dragging for some time ;D

stuck hamlet
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We have snapping enable/diable feature pepoThink

tight harness
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I believe it's the grid icon at the top right

lament blade
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Snapping is already on, d

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Doesn't snap to bottom corner

stuck hamlet
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so its on, but not snapping?

lament blade
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only top ones

stuck hamlet
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both bottom ones?

lament blade
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NVM its working now

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taht was weird

stuck hamlet
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Im keeping my eyes on you ๐Ÿ‘€

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sneaky boi

lament blade
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xD

worn pivot
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SE doesn't have in built chat boxes yet, right? We need to use a browser source in windows if we want a specific chat? nightchat kappachat etc? ๐Ÿ˜ƒ

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sorry, finally getting around to re-do all my overlays in streamelements ๐Ÿ˜ƒ

stuck flower
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Hello, betting on the streamelements contests is not working for my channel on twitch, has anyone experienced this?

clever mango
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@worn pivot If you're looking for a chat widget it is available in the overlay editor. It's towards the bottom of the widgets tab

worn pivot
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@clever mango wow, I am blind, thank you ๐Ÿ˜ƒ

clever mango
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@stuck flower what exactly is not working? Check that the bet command is enabled under default commands

real moth
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how can you make Streamelements a sub in your channel?

clever mango
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Are you a twitch partner?

worn pivot
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@real moth you can only do that if you're a partner - for emotes and such you wonder, right?

real moth
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that makes sense. thanks guys โค

clever mango
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It would be nice if twitch allowed gifting of a sub to a channel. I'm sure some affiliates would pay for the SE bot to be a channel sub

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Partners of course can do this for free

hasty steppe
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I've completely confused myself on how to get my music setup with spotify, VAC, OBS and Discord

lament blade
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Could someone explain to me what the hell a cheer is

clever mango
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It's a message that includes Twitch bits

silk patrol
lament blade
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Ahh I see... What the hell are twitch bits

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lmao

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Ahh thanks Dante

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will read itn ow

tight harness
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Probably explains it better than we could ๐Ÿ˜„

clever mango
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@hasty steppe that is a black hole that I somehow managed to get myself out of after thinking it would be simple to configure

tight harness
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But think of Bits as 1 Bit as $0.01

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To the streamer you send them to that is

hasty steppe
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@clever mango I am literally making myself a flow chart to fix the confusion

clever mango
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Tried that lol still didn't help. I wish you good luck and if you can make sense out of it I will likely ask you for help

lament blade
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And you can withdrw these bits

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at soem point

hasty steppe
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I had it working once, then changed something and cant remember what I did

lament blade
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or do they just bounce around and get cheered to eachother lel

clever mango
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An external mixer would make things much easier I think but $$$

silk patrol
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@lament blade you need to reach $100 and you have to wait 60 days to get the cash

lament blade
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lull

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Fair play thanks guys

silk patrol
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biggest scam ever if you ask me

clever mango
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Subs+bits

hasty steppe
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I have an external mixer but its somewhere deep in storage

clever mango
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Partners have the same $100 requirement but they get paid 45 days after

hasty steppe
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I do have Voicemeter Banana though

tight harness
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And partners don't need to pay the payout fees

silk patrol
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@clever mango still bullcrap, people give you money but you can't have it, and if you never reached that $100 threshold, they get to keep the cash for themselves. When you consider the fact the viewers already pay a fee when they buy bits ($1.40 for $1), you realize that using straight paypal is way better, even with fees

lament blade
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an OBS plugin is fucking killing my pc, 561,201k of memory

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can't help but feel it's the browser element for SE doing it

silk patrol
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@lament blade are you using studio?

lament blade
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Nope

silk patrol
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here's your answer

lament blade
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it's cef-bootstrap.exe

silk patrol
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yep, cef bootstrap is the browsersource, but obs classic has been discontinued. switch to obs studio and you won't have that issue

lament blade
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OBS 20.0.1

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is waht I have

silk patrol
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oh so you are on studio LUL

lament blade
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.<

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SE is killing my potato pc

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lmao

silk patrol
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have you ticked the "shutdown when not visible" chekcbox in the properties on each and every browsersource?

lament blade
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I only have one

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For SE

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none in any other scenes

silk patrol
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it shouldn't use that much, are you using the hypecup?

lament blade
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Yes

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Should I remove it

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55% proc usage at idle

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lmao

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(That's a screenshot on OBS for placement)

silk patrol
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oh 2 cores CPU, no wonder your PC is being crushed

lament blade
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Piece of shit AMD processor

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I need an i7

silk patrol
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or a ryzen cpu

hasty steppe
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damn, even with all this craziness going (a million windows and the game and obs etc) Im at 12% tops

silk patrol
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old/notebook amd cpu only have 2 cores/4threads, you need at least 4cores/4threads, and 4cores/8threads is the recommended setup

lament blade
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Eeek

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I have an intel i7 4200k I think in the attic but the benchmark doesn't beat this FX 4300

silk patrol
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i7-4200k doesn't exist tho, it's either a i5-4200 or an i7-4770K

lament blade
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4770 then

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definitely an i7 I have

silk patrol
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and amd has been doing fake advertisements with their fx series in the past, calling them 4 cores cpu even tho it was only 2 cores with hyperthreading, an i5 has 4 true cores

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if it's an i7, it will be waaaaaaaaay better than the fx, since it's a 4 cores with hyperthreading

lament blade
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It's a Intel Core i7 920 ๐Ÿ˜‚

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Old as fuckk

silk patrol
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wel, it still has 4 cores/8threads but running at 2.6-2.9GHz that's why it's being crushed by the fx in some benchmarks, but in the end, it might still be better for streaming since it has twitce the core count lol

lament blade
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Hello, will SE also cooperate with the Deepbot?

silk patrol
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@lament blade Hi what do you mean by cooperate?

lament blade
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SE -> Deepboot API Key

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Deepbot -> API Key

silk patrol
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still, that doesn't tell us what for

lament blade
silk patrol
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why would you want to put streamelements stuff into deepbot instead of just using streamelements? I don't understand why you are trying to achieve here @lament blade

lament blade
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Will SE still use the API key with deepbot? such as Tipii

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sorry for my bad englisch

clever mango
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The only "integration" between Deepbot and StreamElements would be importing loyalty points from deepbot into StreamElements

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With all that StreamElements offers and will be adding in the future, there is no need to pay deepbot

hasty steppe
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just working on getting OBS to accept the final output and it should work

silk patrol
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๐Ÿ‘

upper steeple
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i just got a donation but no alert went off

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first time this has happen

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it shows in my paypal but nothing shows in my dashboard

clever mango
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tip moderation is turned off?

upper steeple
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yep

clever mango
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@serene granite

upper steeple
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says no tips pending approval

serene granite
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@upper steeple i see one from dccool 14 minutes ago

lament blade
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Hello

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Need some help

silk patrol
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@lament blade ask and we shall help

lament blade
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Hello mr alucRd

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I putted slotmachine games

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On my stream

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But the % is bugged?

silk patrol
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@lament blade nope, here is how it works

The slider increases the payout if you manage to win, not the actual chance of winning
Less than 100 on the slider means people will not win money over time using the slot machine. 80-100 is a good range
less emotes = higher win chance
its like 5 emotes = 3%, 4 emotes = 7%, 3 = 12%
actual formula : n / n^3
n = number of emotes
slot machine is designed to be difficult to win but has huge payouts

lament blade
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Ah okay thanks

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Cause on 100 bet no one winned xD

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Thanks have a great day

silk patrol
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You're welcome, you too

lament blade
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Last thing alucard

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How much emote i have at the moment you can check it for me ?

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Cause im in streaming atm

silk patrol
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@lament blade do you mean sub emotes? I see 3

lament blade
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Nope for the slotmachine

elfin plover
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Is Streamalerts down for some maintance etc? since subs etc dont pop op on the ground control and not showing up on the website ๐Ÿ˜ƒ ? but all other alert sites capture the alerts? ๐Ÿ˜ƒ

silk patrol
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@lament blade You have to go in you settings, I can't check that for you

lament blade
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Ah okay thanks

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And the last thing

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I can sub with the bot

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So the bot can put my emote

silk patrol
lament blade
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On the slot?

silk patrol
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@lament blade yes, but you would have to pay for it, since Twitch only provides free bot sub to parners, not affiliates

elfin plover
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@silk patrol correct (Y) just having alot of stuff running atm sorry

lament blade
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And how much i need to pay?

silk patrol
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@lament blade it depends on which emotes you want, each emote is linked to a tier, so if you want all your emotes, you have to buy a $25 sub

lament blade
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Okay ty

elfin plover
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but i looks like no one has any solutions to the problem ๐Ÿค” ?

silk patrol
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@serene granite โคด

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@elfin plover is your alertbox configured correctly for sub alerts? is it working with the event emulator?

elfin plover
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everything working correctly and nothing changed - just stopped yesterday

clever mango
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looks good @hasty steppe ๐Ÿ‘๐Ÿฝ

elfin plover
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all recorded at streamlabs etc (you can see the subs coming in) but at streamelements there is no regs

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the only thing it catches are hosts & follows

silk patrol
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@elfin plover try to log out on StreamElements website, refresh the cache (CTRL+ F5 or CTRL + SHIFT + R if you are on mac) then log back in

elfin plover
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didnt work @silk patrol :/

serene granite
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whats the problem @elfin plover ?

elfin plover
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@serene granite my groundcontrol dont catch my subs & alerts dont pop up unless its a follow, host ๐Ÿค” but the subs etc are regged on streamlabs

serene granite
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do you see them on your activity feed in our dashboard ?

elfin plover
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nop

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there is nothing - only the follows & hosts coming in - it stopped working at the start of this week

serene granite
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did anything other than subs stop working ?

elfin plover
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so far i would not say so no

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no nothing noticed *

stuck hamlet
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Did you change your password recently? ๐Ÿค”

elfin plover
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nop didnt do that either :/

stuck hamlet
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All yours Hectic Kappa

elfin plover
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the only thing i changed was the payment email for 2 days (charity project) then back again thats it

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this friday * and everything stopped working this monday

civic lotus
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is there a way to test Variation setting?

clever mango
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Yep, using the event emulator

serene granite
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@elfin plover its possible that something became desyncronized between us and twitch, and the method to fix it is to logout and login from our site which you just did

civic lotus
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ow its over there.. its transparent:P hard to see ><

serene granite
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so please let us know if from this point on new events are not showing up

elfin plover
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to be honest i think they dont show up - coz i only have 1 recent activity 1 day ago and they are diffrent

civic lotus
#

and is there a way to enter a link for a gif instead of downloading it and then setting it as a video for my alert

silk patrol
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@civic lotus nope, you have to upload it

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but if you aleardy have the link, it takes one click to download it ๐Ÿ˜ƒ

civic lotus
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but i does not take mp4:(

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it

clever mango
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webm is much better ๐Ÿ˜ƒ

silk patrol
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mp4 isn't a gif, it's a video, you can convert it to webm easily

upper steeple
#

@serene granite any idea on why the tip never showed?

civic lotus
#

is there a way to move a text in the overlay editor not to auto aline with something else? like pressing ctrl to free move or something?

weary mist
#

arrow keys

civic lotus
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zzzzzzomg tnx:) that helps a lot

silk patrol
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@civic lotus you can also disable snapping with the grid icon on the top right corner

civic lotus
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tnx

opaque nova
#

Hey, song request question!

Is there a way to change bot's output to whisper when using this command? As it stands, it auto-generates a response and dumps it in chat, which can lead to flooding. The only workaround to this that I've been able to find is to mute the bot completely while still the commands functional, which defeats the purpose of the bot.

To clarify a bit, I am aware that you're able to fully alter the output protocols for any commands that you create, but this doesn't seem to be the case for default commands like SR. Can't find this particular variable in the SR settings in Chat Commands nor the SR module settings themselves.

spare jay
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The other night while I was playing GTA the Text Overlay Issue with the UI chat happened again.
Seemes like there is still something going on with Cache Text or something?
https://www.twitch.tv/videos/174083099?t=47m07s Start of time Stamp to show when it does the Ghosty Text overlay thing.

And another time in a different game from last night.
https://www.twitch.tv/videos/174323458?t=19m24s

lament blade
#

Hi there
Does anyone else face an issue with the Twitter Module ?
the bot does not act when a new tweet is published

silk patrol
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@opaque nova hi unfortunately, you can't change the way the bot answers for default commands, but since it has been requested multiple times, it might become a thing

opaque nova
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@silk patrol Gotcha, and thanks. They told me via tweet a little while back that the setting was there, so I wanted to make sure that I wasn't being an idiot and missing it.

spare jay
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@lament blade the only thing I have seen is that it will tweet out the Reply's to folks rather then just the important messages for me.

lament blade
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I operate a 24/7 channel and it appears in my logs that the last published tweet recognized and published in the Chat was 15 hours ago, where it has always been working for the past 40 days or so

spare jay
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Sep 12, 2017 5:38:29 PM    StreamElements    PogChamp new Tweet from @StreamElements: @HAVOKgg @Miguel_Gator Thanks! appreciate it!
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thats the last tweet I got to my channel

lament blade
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thanks @spare jay

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I cant figure where the issue comes from then ๐Ÿ˜•

civic lotus
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this is not a support question.. i just want to tank you all for the support and i love the service for my stream! ๐Ÿ˜„

clever mango
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@opaque nova As you mentioned, it's not possible to change the response type for default commands. In order to keep the bot functional but reduce SR spam in chat, you can disable the command and have viewers use your SR page to request songs.

opaque nova
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@clever mango I've tried that, but it seems to re-enable automatically. Granted, I'm suspecting that it may only do so because I'm the one testing it. There's probably some kind of superadmin override if the owner uses the command in chat.

latent creek
#

It possible to remove a name from the all time leaderboard ?

spare jay
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@latent creek go to your Layouts and you can edit your Status

clever mango
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@opaque nova you mean the bot responds to your !sr in chat when disabled?

spare jay
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there should be a Data side for you to edit any input that is dispalying on your overlays

opaque nova
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@clever mango Correct. I disable it on the page, use the command, it responds, and reenables the function in the settings.

clever mango
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If that's the case, yes, its because the broadcaster has no limitations

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Although, I didn't think that would re-enable the command ๐Ÿค”

ocean mango
#

Anyone not seeing bits fall into the hype jar?

latent creek
opaque nova
#

Yeah, I found that weird as well. Can't see any other reason why it would enable it again outside of malfunction, though.

silk patrol
#

@latent creek you can reset it completely but not remove a single entry

latent creek
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ok cool, Thank you

lament blade
#

@spare jay I am new to this Support Section, should I email someone? of post in a dedicated chat? any suggestions welcomed ๐Ÿ˜ƒ

clever mango
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Any questions you have related to SE can be posted here any time

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Welcome ๐Ÿ˜ƒ

lament blade
#

thanks @clever mango

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I will check around for some insider about a possible Twitter Module bug already reported then

clever mango
#

You're having problems with the module?

lament blade
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well yeah as written earlier, module not posting anything in the chat

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last push was more than 15 hours ago

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tried to add new followed accounts for testing purpose, not working neither

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not sure where to dig ... ๐Ÿ˜•

clever mango
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As long as the bot is in chat at the time of the tweet, the bot posts almost instantly

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Could you screenshot your module settings and post here?

lament blade
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sure

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thax

spare jay
#

TerraBuck when you get a Chance that overlay for Chat issue happened again! this time got the two video's posted โ˜

dim sorrel
#

So I edited the bits sound but I dont like it and I wanted the default bits dono sounds, how would I get them? Do Yall have the sound files anywhere?

lament blade
clever mango
#

@spare jay Thanks for the videos. I passed those along to our devs and was told they would look into it asap. I'll check in with them again here shortly and pass these clips on to them ๐Ÿ‘๐Ÿฝ

silk patrol
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@dim sorrel you would need to delete and add the widget again, or if you haven't save, just leave your overlay and come back

clever mango
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@lament blade The uppercase is the problem

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use all lowercase

dim sorrel
#

oh nooooooo D: I edited the other alerts SO MUCH. I would lose everything I added onto the other alerts

lament blade
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@clever mango thanks, trying right away, but this has been working for weeks as it is

silk patrol
#

@lament blade picture it as a link more than a twitter handle

clever mango
#

โคด yes, no @ symbol

lament blade
#

ok

clever mango
#

That should fix things

#

twitchplanner and _bendo_

lament blade
#

unfortunately still not working ๐Ÿ˜•

clever mango
#

what is your twitch channel?

lament blade
opaque nova
#

After a bit of testing, I've found that the setting to disable SR in chat is indeed malfunctioning. It reverts back to enabled instantly, regardless of anyone trying to use the command.

clever mango
#

I'll look into this @opaque nova Thanks

#

@lament blade There does seem to be a bug with the module. I'll pass it along to the team. Thanks ๐Ÿ‘๐Ÿฝ

lament blade
#

@clever mango thanks for your help

#

FYI, last time it did work on my channel was with this tweet :

#

which should be 2:51 am CEST

clever mango
#

Thanks

lament blade
#

What is your bet: are we talking about 48 hours before someone looks at it, or more about a week or so?

#

just need to know if I should look for a temporary tool?

silk patrol
#

@lament blade we are not SE devs, and there are very importants bugs/features on the list already, we can't give you an ETA, sorry

lament blade
#

@silk patrol thanks for your anwser

clever mango
#

It could be something that is easily fixed and will working later today or it could take longer

#

ยฏ_(ใƒ„)_/ยฏ

lament blade
#

@clever mango @spare jay @silk patrol thank you guys for the support and chat!

#

5 Stars!

upper steeple
#

@serene granite did you happen to figure out why that tip never showed up on streamelements side?

spare jay
#

WOOT user supporting user I got 5 โญ 's

upper steeple
#

just noticed that some cheers are recognized by the hype cup when other's aren't. Already know that it doesn't recognize kappa, bitboss, bday etc. But it recognizes generic default bits. I just refired this cheer and nothing happen in the cup.

tight harness
#

I know there's an update coming for it and I believe it was relevant to what you just described ๐Ÿค”

upper steeple
#

okie dokie, just bringing to your attention ^_^

tight harness
#

Very appreciated seanLove

amber magnet
#

hi guys! i changed my name on twitch and now i lose all my rewards, what to do no? ๐Ÿ˜ฆ

#

now

clever mango
#

Ask the streamer(s) to transfer your points to your new name

amber magnet
#

thanks, i'll try ๐Ÿ˜ƒ

upper steeple
#

what weight would you suggest to put subs and donations etc. at to make everything else in the cup sploosh? Cause currently nothing goes sploosh.

storm storm
#

hey how i set the percentage on tip goal? also the song display don't songs from the backup playlist . is there a way to display that

upper steeple
weary mist
#

@storm storm we are working on the backup playlist part. The reason for it not working at the moment are limitations on our usage of the youtube API. it is for the same reason that we don't allow searching song requests. We hope to get the backup playlist pulling the information.

As for setting the tip goal, you can set the value and to see the percent as fluffybutt said, and you can change where the goal is at under the Data tab

upper steeple
#

i changed the size of all my tokens but when i go to add a variation for cheers and change the size of those, hit save and just save it to that one it doesn't change its size

#

nvm i think i got it

tight harness
#

What do you think the cause was?

upper steeple
#

i'm not sure think there was a lag on the site cause when i exited the overlay and went back nothing was saved

topaz torrent
#

I hear double alert sound

#

For Each Scenes how to make a single alert sound ?

#

Err ?

tranquil sequoia
#

Question! Streamelements is not responding in chat. Commands are not working at all

upper steeple
#

@topaz torrent make sure each of your browser sources has this box checked on every scene that you have on obs

tight harness
#

Yeah, if you have multiple versions of your overlay in separate scenes and they're not set to shutdown when not active then you'll hear them both, either that or 2 versions of OBS open or the overlay manager open unmuted

tranquil sequoia
#

Anyone know why streamelements commands are not respond in chat at all

tight harness
#

@tranquil sequoia There's a button on the dashboard which should say Part Channel (providing that the bot is in your channel currently), click that and then tell it to Join Channel

#

Also if you link your Twitch to your Discord then it's easier for us to join your channel and test things like this for you

tranquil sequoia
#

@tight harness omg awesome. Life saver...appreciate the help

topaz torrent
#

Where to put the link ?

tight harness
#

No problem ๐Ÿ˜ƒ

#

@topaz torrent What link?

upper steeple
#

will there be a button on the activity feed in order to clear the hype cup instead of having to go to the overlay editor?

languid cipher
#

anyone know if there is a way to allow my mods to have the same access as myself on my own channel for SE? meaning they can crerate commands, edit and just see all the info or most of it at least

#

if they have their own designated moderator tab for my channel for SE

clever mango
#

Mod dashboard access is coming soon

languid cipher
#

is there a command list or something they can look at to help them create commands and events/interactive thing for viewers

clever mango
#

They can do many command related things through chat

#

Yes, under chat commands tab you'll find commands and variables

languid cipher
#

i want my mods to micomanage viewer interaction, currency and reward redemptions etc.

versed dagger
#

Hi there! Is there a way to auto-import Tips from StreamLabs into StreamElements without doubleing up everything? Thanks!

weary mist
#

@versed dagger you can import your tips from SL to here using the import tool. If you have already imported before, it WILL duplicate. You can avoid this by deleting imported tips before importing again

versed dagger
#

@weary mist Thanks for the info, really appreciated!

upper steeple
#

will there be a button on the activity feed or just somehwere in order to clear the hype cup instead of having to go to the overlay editor?

maiden root
#

Hi

hasty rain
#

helo! i have a question about Subscriber goals and follower goals on my layout

#

the info is not accurate, since i had subscribers and followers before using streamelements, i tried importing the data from streamlabs but it still is inaccurate, is there any way to manually set the number once and have it build off of the new number?

maiden root
#

Hi, I talked to you on twitter about the store alert that is not working.

hasty rain
#

talked to me?

maiden root
#

No, I'm trying to talk to them too, because I'm having this little problem ๐Ÿ˜ƒ

hasty rain
#

oh gotcha!

#

same issue?

maiden root
#

My problem is in store redemptions alert. Is not working.

crimson quest
#

@maiden root I was having issues with mine too, just setting it up today, is it not showing up for you? For some reason its not showing center in OBS even if centered in the widget settings

#

took me a while moving it around to finally get it center in OBS

#

try moving it to the middle left

#

as much as yo ucan

#

unless its a diff issue

weary mist
#

@hasty rain you can edit your goals using the Data tab in the overlay editor

#

@maiden root tell me more tell me more, does your alert have a gif? (grease sing-song voice)

hasty rain
#

thank you!

weary mist
#

@crimson quest also, what are your OBS browser source settings (don't show your link, but you can take a snip of the width/height

strong terrace
#

Hey! I tried to import my streamlabs settings, alertbox and tips settings. But they donยดt show up when using it in OBS? Am I missing a setting somewhere in OBS perhaps?

weary mist
#

after you imported, did you grab the overlay link?

crimson meteor
#

i am trying to add alerts, works fine but the sub alert and bit alert. I am not sure why it's not working. Please DM me or tagg me in here - thanks!

weary mist
#

@crimson meteor check variation settings in the editor, it comes with a default, if you delete that, or change it to your liking, it will work ๐Ÿ˜‰

crimson meteor
#

it shows the alert but not the image but the sound or not the sound but the image

weary mist
#

is this something happening in the editor, or when testing in OBS?

crimson meteor
#

editor

strong terrace
#

@weary mist for me itยดs in OBS

weary mist
#

@crimson meteor which browser are you using?

crimson meteor
#

chrome

weary mist
#

@strong terrace after you imported, did you grab the overlay link?

crimson quest
#

@weary mist it was set at the default 800x600

weary mist
#

@crimson quest ah, as I expected. Make sure it is 1920x1080 ๐Ÿ˜ƒ

strong terrace
#

yes ๐Ÿ˜ƒ

weary mist
#

@strong terrace cool. Does it show fine in the editor?

crimson quest
#

will do thanks

#

if anyone here can explain bingo to me, that be awesome, i have it disabled til I can understand how it works

weary mist
#

bingo is kinda fun

crimson quest
#

i understand how it starts and how i can canel it, but does it end on its own?

weary mist
#

you activate it, and pick the mote set (all, twitch, bttz, ffz), and the bot picks a random one for that set

crimson quest
#

or just until someone picks the right emote?

weary mist
#

everyone then guesses emotes until it gets picked. As far as I know, it will end once someone guesses it. I haven't done one in a while, but give me a few minutes, I will remember how to activate, and see if you can stop it

crimson quest
#

i can stop it by !bingo end

#

how do users pick? !bingo then a emote? or just by regular emotes

#

as the stream goes on

weary mist
#

just using the emotes

crimson quest
#

ah ok

weary mist
#

and it only counts the first one in the sentance

#

so they can only guess one at a time

crimson quest
#

i will enable it then lol

crimson meteor
#

i just tried it again and i am streaming and it's not working

weary mist
#

I have seen a bingo last 3 days, lmao, and someone randonmly used the right emote, haha

crimson quest
#

am I the only one that can start bingo? or can users?

#

dang 3 days lol

weary mist
#

you can set that in the command settings

crimson quest
#

ok wil do thanks!

#

the more i learn of Stream elements the more I like it, already got rid of another bot

weary mist
#

๐Ÿ˜ƒ that is the goal. No need for them all, just one

crimson quest
#

i still got another, but more work and i may get rid of it as well

#

is roulette and slots basically the same thing? just slots is more visual?

weary mist
#

@crimson meteor are you using an imported alert, or is it one you made, or one of the sets we provide

#

@crimson quest roulette is like a win/lose, where slots is slightly different

#

roulette, you can pick the win/loss ratio with the bar

minor depot
#

Hello, am I in the right place if I can't get something to work in StreamElements?

weary mist
#

slots is 3 wheels, each with the emotes you define on it

#

@minor depot yes

minor depot
#

If you're busy with other people I don't mind waiting til you're free ๐Ÿ˜ƒ

crimson quest
#

i only have one setting in Bingo and thats the max points

weary mist
#

@crimson quest the chances of winning depend on how many emotes you put in

#

you can change more settings in the modules section

crimson quest
#

that is in the module section

weary mist
#

@minor depot ask away, I see all KappaPride

minor depot
#

I can't seem to get any sound to work on my follower alert

crimson quest
#

all i have in module section is max pts

minor depot
#

The sound clip works fine when played normally on my PC, uploads fine, the sound is up and I've saved/exited/reloaded

weary mist
#

for bingo, or for slots

crimson quest
#

bingo

#

to set it so only i can start it

weary mist
#

oh, you have to go to chat commands for the rest

crimson quest
#

ah ok

minor depot
#

But whenever I do a test follow, the gif I chose plays but no sound plays

crimson meteor
#

@weary mist what? i don't understand... i went to widget and added alert then went to sub alert to edit, changed image (gif) and changed mp3 sound. Sound works but not Image... when i change cheer/bit alert i can't change either

weary mist
#

@crimson meteor first, did you remove or change the Variations?

#

both sub and cheer have variations

#

@minor depot you I might have to hold off on till I get home to help. Seems like something weird, and would be better if you can show me either via teamviewer or video call on discord

minor depot
#

Sure no problem!

crimson meteor
#

@weary mist i feel like a derp omg thank you! now to rebuild cause i had deleted everything - rip

weary mist
#

@strong terrace can you explain more your issue? I am not sure what you mean

#

@crimson meteor haha, no problem. I was there at some point derp

wraith mulch
#

is there any way to set a local user cooldown instead of a global one for the loyalty points store?

strong terrace
#

nah forget it๐Ÿ˜‚ , Iยดm tired and donยดt know what Iยดm saying. Causeยดnow itยดs working ^^

weary mist
#

Kappa @strong terrace I can live with that fix

strong terrace
#

๐Ÿ˜ƒ

weary mist
wraith mulch
#

ahh okay thanks

lament blade
#

Hey so i just started using streamelements but....whenever I try to launch the overlay in OBS it just kinda pops up out of view on the bottom right I can make out two letters and thats it

#

what gives?

#

anybody run into this issue before?

weary mist
#

@lament blade when you made the browser source, did you change the width and height to 1920 and 1080?

lament blade
#

...

#

dammit

#

thank you @weary mist

weary mist
#

๐Ÿ˜‰

lament blade
#

such a simple fix to

weary mist
#

its what im here for ๐Ÿ˜ƒ

lament blade
#

@weary mist dumb question but i'm tryin to get the Kappagen to work properly

#

any suggestions?

#

like I hae it set up its just not showing up in obs

weary mist
#

which OBS?

lament blade
#

10.0.1

#

20.0.1

#

sorry not 10 goddamn that'd be old

weary mist
#

studio, lol

lament blade
#

yeah

weary mist
#

k

lament blade
#

god I kinda forgot classic exists

weary mist
#

good, lol

lament blade
#

its so bad ;n;

weary mist
#

it should leave everyones mind because it is wayyyyy outdated

#

anways

#

lol

lament blade
#

yeah i mean i'm pretty sure they dont run updates on that evil machine box

weary mist
#

not for 1 year and 13 days

#

but whos counting

lament blade
#

lol apparenlty you

weary mist
lament blade
#

lol

#

so whats up with kappagen on studio?

weary mist
#

depends on your editor settings. Do Kappa's show up on the editor?

lament blade
#

yeah when i simulate the event it shows

#

just not in obs

weary mist
#

hmmm

lament blade
#

I got alertbox working

tight harness
#

Tried refreshing the browser source in OBS?

lament blade
#

just trying that now and now alertbox isn't even working

#

WAIT

tight harness
lament blade
#

BY GOD

#

EVERYTHING

#

ALL AT ONCE

tight harness
#

It worked? ๐Ÿ˜„

weary mist
#

LMAO

lament blade
#

I restart obs right

#

and as SOON as i start it up

#

SIXTEEN EVENT SIMULATIONS ALL AT ONCE ALL THE ITME

#

hides in a corner

tight harness
weary mist
#

good ol obs

lament blade
weary mist
#

must of had a rat stuck in the pipes

tight harness
#

You just needed to refresh the browser source, but that works too seanK

lament blade
#

scared the piss out of me

#

also just a curious question

#

I can upload any gif/video/image with a custom soundset right?

weary mist
#

anything you want

lament blade
#

hue

weary mist
#

as long as it is a supported file type

lament blade
#

well yeah I wouldn't expect a...MKV2 file to run or something extraordinary like that

weary mist
#

don't forget to check out the hype cup, that has MOAR customization power than most know what to do with

#

lol

lament blade
#

LOL I CAN'T UPLOAD THIS ISO FILE

weary mist
#

webm is the way to go

lament blade
#

HALPS PLX

#

webm...they still use that format?

weary mist
#

yeah

lament blade
#

ew

weary mist
#

lol

lament blade
#

i can't get my macromedia shockwave file to upload

weary mist
#

works well with what we do. Most of the animated overlays use them

lament blade
#

xcooz me

#

realy?

weary mist
#

shockwave? who uses that anymore

lament blade
#

I've never once in my entire streaming career used a webm file

#

lol thats the joke man

weary mist
#

me either, i didn't even know what it was until I started here, lmao

#

but it works, so ยฏ_(ใƒ„)_/ยฏ

lament blade
#

weird

weary mist
#

i am very

lament blade
#

its okay

#

so am i

#

I'm pretty sure being a LITTLE weird is a requirement for anybody on twitch

weary mist
#

heh, I bring a lot of weird

lament blade
#

works for me mang

weary mist
#

im keeping a bit saved back, bringing full weird to twitchcon

lament blade
#

ugh I wish i could go

torpid pulsar
#

So I've been having this issue for a bit but whenever someone redeems a sound it always has an echo

woven hull
#

Hello all. Just set a new lot of S/E overlays on my OBS stream software. I have a "Current Song" line at the bottom, how do I get it to show my Spotify songs playing?

weary mist
#

@woven hull at this moment, we don't have a way to show your now playing from spotify

#

@torpid pulsar that sounds to me like you either have multiple widgets for the store redemptions, or you have multiple overlays with the widget on it

woven hull
#

Ah no problem. I'll just take out the "Current Song" thing for now, all good, cheers

lament blade
#

@weary mist do you know if theres a way to setup a custom command or otherwise with this site to read out from multiple text files

#

like...!command then reads from a text file or multiple

#

does anyone know if this is possible

weary mist
#

no, because we are cloud based, there is nothing that can read your files on your computer. Something similar would a #๐Ÿ’ญ๏ธฑfeedback-and-ideas to be able to upload a file, and have a command pull from it

lament blade
#

Alright thanks man

fallen iris
#

Is says that viewers can pay to have their songs prioritized but there's not way to bump songs up to the front of the queue? Or play them now? Or anything like that.

weary mist
#

not at this time, though you should be able to shuffle the songs. The ony way is for viewers to do the request in the donation, and it will auto-bump the song to #1

fallen iris
#

What is the command for that?

weary mist
#

there is no command

#

oh

#

um

#

i was right, there is no command for shuffle, but the broadcaster can do the shuffle either from the song request page, or from the ground control app

fallen iris
#

no.. I mean what's the exact command for them to buy a top song.. lol

#

like how does that work

weary mist
#

when you have it turned on, when they make a tip through the StreamElements tipping page you have set up, there is a box that people can put a link

fallen iris
#

ohhh

#

I thought it was bits too

weary mist
#

no, that would be against TOS

#

with twitch

warm dew
#

Hi...i was having a issue with the alerts on obs making it crash...what did I do wrong

terse canyon
#

LOVE the new hype cup! Problem though, can't get it to work smaller than 1280x720

analog idol
#

Hey I'm having issues with my browser source. I have a single streamelements overlay I am using in OBS, and frequently, my entire computer will lock up for a second or two at a time. "cef-bootstrap.exe" suddenly jumps from 3% CPU usage to 60%+ usage, and I've done some research and that process comes from OBS browser sources, and the only one I'm using is the streamelements overlay. Where is this massive lag coming from?

terse canyon
#

Typically I found recreating the source fixes that

analog idol
#

So delete the browser source completely, and remake it copying the same link?

terse canyon
#

correct

#

make sure you delete ALL iterations of the source too, or it wouldn't completely remove it

analog idol
#

I'll try it! Because my computer locking up every 3 or 4 minutes kills my productivity haha

terse canyon
#

lol yeah. id imagine

analog idol
#

Seems to have worked so far, thanks! What could cause that and is there anything I can do to prevent that in the future?

terse canyon
#

just a bug in OBS from what I can tell. Restart your pc just to make sure it wasn't a fluke

analog idol
#

I'd definitely believe it lol, OBS is pretty funky. Before I stream I'll get the restart to clear it all out!

terse canyon
#

Cool ๐Ÿ˜ƒ

#

OBS is defo the best so far and I come from bigger production than a twitch stream saying this. ๐Ÿ˜ƒ

analog idol
#

Is it possible to make a sound effect stream store item without the prerequisite "!redeem"?

#

I have a .wav from Finding Nemo (when Gil says "filthy, absolutely filthy") and if possible I want to call the command "!filthy" to play it, but the stream store would only allow "!redeem filthy"

terse canyon
#

could make a custom alias command iirc

analog idol
#

Alias command?

terse canyon
#

custom command and in the settings you can set it's alias

#

alias would be spelled the same you'd type out another command without the !

analog idol
#

I'm not following how that'd get the sound byte to play

terse canyon
#

create the store item and use a custom command with the redeem command as the custom's alias

analog idol
#

OH so someone calls !filthy and that command calls !redeem filthy in the alias?

terse canyon
#

yup

#

in theory.

#

i know the possibilities, just never gone this far

analog idol
#

Where does the sound byte come from?

#

Wait I don't have a redeem alert box that's probably why :/ lol

terse canyon
#

okay, i love helping ya man, but i'm streamin some CS:GO now. ๐Ÿ˜ƒ ttyl?

analog idol
#

Yeah of course, don't let me keep you! You've already done plenty ๐Ÿ˜„

terse canyon
#

glad to help ^_^

lone bridge
#

Can I say I just freaking love coming into the support channel, and I see streamers helping other streamers and it just makes me feel good.

analog idol
#

It's super exciting!

terse canyon
#

โค

lone bridge
#

you guys are amazing.

terse canyon
analog idol
#

I got the sound byte to play (I'll switch to some other support if anyone else isn't busy currently), but the store notification doesn't pop and the alias custom command doesn't work yet

terse canyon
#

that would be all SE's end. Again, haven't gone THAT far into this.

#

store notifications are buggy for me.

#

alias takes specific formatting, not sure how to help there.

weary mist
#

as far as I know, the only way to alias the sotre command is to change it from !redeem <item> to !<somethingelse> <item>.. Havent gotten it to just !item yet

analog idol
#

Oh I see, the specific formatting is where I will get stuck

#

That's fine, it's just a QoL thing anyways. An extra 7 characters won't hurt anyone

weary mist
#

ok, peeps. Feed me your problems, I will munch on them, and regurgitate (hopefully) solutions

terse canyon
#

XD โค

weary mist
#

and in the silence, I will be grabbing a bowl of ice cream to help flavor things

weary mist
#

actual gif of me

terse canyon
#

Okay, here's my problem. I just started using the hype cup and I can't resize it to anything other than 720p

#

check my stream.

analog idol
#

Alright I've got one. My store redemptions widget shows the animation and item name in the editor, but in the saved overlay (in OBS) it doesn't show (but the sound effect still plays)

terse canyon
#

it works, but what I see on my dash if i test the items isn't what is always in the stream's own cup

weary mist
#

@analog idol are you using obs studio?

terse canyon
#

plus the resizing would be helpful. not obtrusive right now, but would be helpful if it could be smaller

analog idol
#

Yessir

weary mist
#

hmmmm

terse canyon
#

I had him completely recreate the source.

#

i had the same problem before and this fixed it for me too

#

oh derp

#

wrong issue

weary mist
terse canyon
#

thought that was the cpu overuse

#

๐Ÿคฆ๐Ÿป

weary mist
#

all I hear is click click click Kappa

lone bridge
#

Ah @weary mist i've been begging them to do !item forever.

#

since April actually LOL

terse canyon
#

scalper, you in da stream? XD

weary mist
analog idol
#

CPU overuse seems to be caused by saving the overlay while it's currently active in OBS, so once I reload it it makes it work nice

lone bridge
#

it seems like nbd to have an extra 7 characters but my redemptions went from like, 30 per stream to 3 lol

#

but it could have been because my viewers were already so used to the other commands? I don't know.

weary mist
#

lol

#

maybe

lone bridge
#

Also I think before you redeem you have to connect your account to SE yeah? or at least you used to

#

I dunno. It was not as fluid, sadly.

weary mist
#

@lone bridge I think only if you try to redeem through the store

lone bridge
#

we should experiment and figure out for once and for all

weary mist
#

@analog idol what kind of things do you have on your overlay, and what kind of CPU you have? As for the redemptsion images, are they custom ones, or the generic one

analog idol
#

I have an image, my chat, alert box, hypecup, event list, kappagen, and the store redemptions that doesn't work. My CPU is an i5-6500. Redemption image is custom, but even the text doesn't show

weary mist
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that will allow you to change the size of the cup

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lul

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barely fits 2 sub events

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Yeah, the positions, size and style only controls the widget boundries

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@analog idol what GHZ is the processor? Kappagen can be pretty hard on processors

analog idol
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3.20

weary mist
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mmm, that is probably it then. I had to upgrade my processor to an i7 in june

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jumped from a 3 to a 4ghz, i5 to i7, and now I have no issues

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I was getting 100% CPU, and it was making my stream about 1 fram per second

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sometimes per minute

analog idol
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So even when Kappagen isn't currently popping emotes, it still beats up on the CPU? When nothing is happening it spikes my CPU

weary mist
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I have heard of that issue before, though I don't experience it myself. I would try removing, saving, and readding the kappagen widget to your overlay, and see if that helps out

analog idol
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The only other thing was the lack of my store redemptions widget

olive tartan
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anyone can help me out real quick im having an issue with my alert sounds not updating

analog idol
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I might have had that exact same problem yesterday @olive tartan so let's hear it lol

weary mist
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@olive tartan sub and cheer alerts have variations. you would need to delete/change those @olive tartan

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thats my first guess

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lul, the double tag. Im a derp

olive tartan
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i know and did that its updates on the website but when triggered its still plays the old one in obs

analog idol
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Delete it and re-create the browser source? Yesterday I had cached old sounds, and that was the fix

weary mist
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yeah, OBS can be a bit of a clinger

olive tartan
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in obs?

analog idol
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Yeup

olive tartan
#

did that already and still the same

weary mist
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did you click save in the editor?

olive tartan
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yes

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the editor is being really laggie for me rite now maby thats someting to do with it

weary mist
#

hmmm. are you using chrome? or something else

olive tartan
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yes chrome

weary mist
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do you run any extensions? A good test is to try doing your edits in incognito mode

olive tartan
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now its playing both sounds when i trigger it

terse canyon
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im in ur voice now btw

analog idol
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One of your scenes definitely has an old browser source in it then. That's the exact problem I had yesterday

weary mist
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@olive tartan it could be you are hearing it from browser and OBS, if you mute one, that helps

olive tartan
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no there both comming from the editor

weary mist
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ok, did you launch the overlay into another tab

olive tartan
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no

analog idol
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The store redemption alert box still won't show ๐Ÿ˜ฆ

olive tartan
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well thanks anyways guys ill mess with it tommroand c then

weary mist
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let me know @olive tartan

lone bridge
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@olive tartan def come back with a fresh set of eyes.

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it's possible something is acting funky

weary mist
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it seems like ther are either multiple alert boxes, or multiple overlays active

olive tartan
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ya i think its something with the website atm but ill c how it goes tommrow

lone bridge
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i've been there MANY times -- with actual bugs that people like @weary mist look at me skeptically about and with little details I've overlooked

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For the most part SE is pretty consistent, but the overlay manager can act pretty wonky.

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but it's also a UI that offers a lot of detail and customization so sometimes settings can get overlooked too

weary mist
lone bridge
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THE SCALPER SONG!

weary mist
lone bridge
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@olive tartan def check back. If there is some sort of bug or issue they are pretty great about pushing fixes through quickly.

analog idol
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;~;

crimson granite
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Hey everyone, LOVE the new Hype Cup! Thanks for taking the time it needed to make it great! I have spent most of the day making the fine adjustments to my cup, it's AWESOME!! I did have 2 questions. How do I make the cheers that drop into the cup bigger? They are so small, and I don't see anywhere to adjust their size. Lastly, when th cup is full, how do I make new items that fall into it bounce the old ones around and (sometimes) empty. When the cup fills up, they just bounce off the top. Id love them to slam in and skae it up a bit. Anyway to do that? What weight, or settings should I use? Thanks ๐Ÿ˜ƒ

olive tartan
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will do thank you

weary mist
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@crimson granite for the first question, if you change the pit size multiplier bar on an existing variation, it will pop the option to change it on them all

crimson granite
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And it will change it only for the cheers, not for the other icons and emotes?

weary mist
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I am not sure about that. I think it changes it for everything. I am hoping to get them to make it so the variations are visible for editing

crimson granite
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That's why I asked, I had a feeling, I noticed it did it for everything earlier today and I had to re do it all. I have some icons that are larger, cheers and hosts are smaller. Just want to keep the various sizes.

pine hemlock
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you change the size of most if not all of the things that fall into the cup under variations and sliding the token size slider

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I think theres a few that might be a work in progress still

crimson granite
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Cheers don't change sizes for me, it's only those

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do you find that to be true on your end?

pine hemlock
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the work around right now is do this

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1 sec

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lemme make a gif

crimson granite
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Thanks for your time on this! LOVE all your hard work on the whole system!

weary mist
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๐Ÿ‘

terse canyon
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bro's a boss man ^_^

weary mist
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also, on your comment on taking our time. Believe me, we want it to be the best. BUT, just because it IS the best, doesn't mean we are going to stop improving. There are some SWEET upgrades coming

crimson granite
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My comment was in agreement with you. Please take all the time you need. I love the all in one with your service! Love it!

pine hemlock
weary mist
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I was also in agreement, just expressing our graditude to your enjoyment

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WORDS HURT

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MY MOUTH

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AND FINGERs

crimson granite
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Thank you for making this! Alright, so the only other issue, is by applying it to all, this will also make all other event icons (hosts, follows, tips) all the same size correct?

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I would have to go back and make the others smaller?

weary mist
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yeah, that is the bleh part

pine hemlock
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^

crimson granite
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Alright, ill just take some time and go through it, not the end of the world. At least I know for sure now, I appreciate the help! Thanks for that!

pine hemlock
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np. It'll get fixed correctly soonโ„ข

crimson granite
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Then just a quick question on the weight and bounce. How do I make it so the tips dont stack up and overflow? Can I make it so it shakes them up in there a bit more? Whats a good setting for that

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New ones dropping in that is

weary mist
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if you slide the bar for gravity a bit more to the left, it should increase bouncy ness. Also increasig the variation weight will cause it to displace more

crimson granite
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the "body weight"

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increase that

pine hemlock
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mhm

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more body weight makes the incoming alert cause more displacement

crimson granite
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YES, that is exactly how I want it. What's your setting?

weary mist
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something like that would be a weight 200-300. 500 for max fun

crimson granite
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Ok, ill go set that now!

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Ok, LAST questions I promise! So, why do my cheers have a large area around them? Like invisible boundry or something. They arent touching the other icons...

stuck hamlet
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Cooties

crimson granite
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That's them sitting in there... And yes, those are nuggests

weary mist
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lol

stuck hamlet
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They all have cooties

weary mist
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you can check the wire frames by turning those on in editor, and make sure you body bounds are about 30-40% of the width of the image you use

crimson granite
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Alright, ill check that out! Thanks again, you all are so great, thanks for your hard work!!

weary mist
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๐Ÿ‘

clever mango
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Chicken nugget tokens! FeelsChubbyMan

crimson granite
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100%!

weary mist
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someone else I helped has pink diamonds, and pink cupcakes ๐Ÿ˜ƒ

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I love that in a couple weeks, we will be seeing 100's of cups, and each one will be different

crimson granite
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Ok, now I screwed something up, I cant get this to adjust the bounds... LOL!

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HAHAHA LOOKS GREAT

weary mist
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LMAO

crimson granite
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I'm sersiously laughing over here

weary mist
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thats a $1000 donation Kappa

crimson granite
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so funny

weary mist
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I am going to set one of those personally, just for shiggles

clever mango
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That's a "Streams Finished, let's go home!" donation token

analog idol
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Anybody have advice on how to get the shop redeem notification to show?

weary mist
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@analog idol are you emulating, or redeeming an item

analog idol
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Redeeming

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The emulation shows up

weary mist
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are you using a stream perk, or a sound effect

analog idol
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Sound effect, but I think it should still have the icon and text attached?

weary mist
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no, the sound effect is ONLY for sound. if you want a pic to show up, you have ot use the stream perk

analog idol
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Just saw this: "The alert settings apply only to items of type Stream perk that have Redeeming this item shows an alert enabled." Can I enable that setting myself?

weary mist
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if you want alerts, yea, you will want that enabled. but a sound effect will never show an image, just play the sound

analog idol
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Oh, I see. That's fine then

winter night
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Is it possible to have random sounds play from a redemption? So I'd upload like three different sounds all redeemed by !(name) that would randomley cue

clever mango
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Not at this time

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Each sound effect item has 1 sound attached to it

next flicker
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I tried using one of the super themes, and even if i changed the alert sounds in the alert box, the default theme notification sound plays behind or before the audio I changed?

pine hemlock
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in the browser editor or on obs

lone bridge
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@next flicker I wonder if perhaps a different sound is alerting in OBS than in your editor. ๐Ÿค”

next flicker
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Negative, I made a scene with only a game client and that browser source, and @pine hemlock on both

weary mist
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@next flicker wat alert was it

lone bridge
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interesting. I know sometimes with OBS occasionally i need to relaunch/repaste my browser source if updates don't reflect in the editor.

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sounds like that's not your issue.

analog idol
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Can I make multiple sound effect shop items with the same command so they randomly pick one? Or will it say "command already in use"

next flicker
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@weary mist Every alert has something different, but every one did

weary mist
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@analog idol try it and let me know what happens Kappa

analog idol
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lul, can do

lone bridge
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@next flicker do you have the time or desire to record a snippet of what's happening ? I have literally never seen or heard of this happening. If not it's no big deal, these dudes in here besides me with blue names are super legit and could probably help anyway.

analog idol
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Did like 6-7 of them in a row, seems to only be using the first redeemable that matches the same command, but it lets you type them both

pine hemlock
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@next flicker Can you go to the alert box and clear the sound and reupload a new one, does it still occur?

analog idol
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Yup, it just uses the first match to redeem. Didn't really expect it to work I guess haha

next spruce
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Hey, I just had a few tyhings in the bottom of my Hype cup and then someone donated 1500 bits, they came down and just blew everything out hahah - how do I change the settings so that doesnt happen again?

clever mango
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Mass and gravity settings

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๐Ÿ˜ƒ

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Each token has it's own mass setting

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and adding more gravity will make things less likely to go flying

analog idol
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Can the event buffer read from past sessions and stay there even when OBS has been closed?

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Obviously the test ones don't stay, but will real ones stay?

weary mist
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they should, yes

analog idol
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Nice! I wouldn't know because I haven't had real ones yet, that's great

next spruce
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where is the setting for gravity - I dont see it

weary mist
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@next spruce click on the widget, and it should be right there. It might be called bouncyness

clever mango
next spruce
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I put it right up and they still go overwhere

lone bridge
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@analog idol yes the events that have already occurred will stay in your event list, etc.

analog idol
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noiceeeeee

lone bridge
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That's actually a newer thing

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I used to start off my stream with no event list until events occurred, now I open OBS and there's an event list with previous stuff.

analog idol
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That's very exciting, because events may be hard to come by for me!

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Jesus that scared me xD @lone bridge

craggy shoal
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Can anyone help me? Trying to replace my tip alert giphy, but it won't replace my old one. Any ideas?

weary mist
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@craggy shoal do you have any variations set up?

craggy shoal
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ohh good thinking

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lemmy check

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i think so

lone bridge
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I WAS GONNA SAY THAT

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oh man, I could have saved the day

weary mist
lone bridge
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but who came along?

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LORD SCALPERRRRRRRRRR

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@analog idol i considered warning you LOL

craggy shoal
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perfect thanks so much @weary mist

weary mist
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๐Ÿ‘

lone bridge
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ps you already have almost 100 followers and you pretty much don't stream?

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YOU'RE WELCOME FRIDU I GOTCHU BOO

weary mist
analog idol
#

I once did a giveaway of almost $100 in game currency, so I got a lot then but it's been a while ๐Ÿ˜›

lone bridge
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oh damn! lol

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Well shit, if I ever play overwatch I'm finding people in SE discord to help me.

weary mist
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good idea ๐Ÿ˜ƒ I will play just to watch you derp derp โค

lone bridge
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the one time I did game on stream (besides a mario emulator) i played life is strange. On a shitty i5. And it was like, 5 frames per second or some shit LOL

pine hemlock
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overwatch is a great game :)

lone bridge
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it looks like the only fps i would enjoy

pine hemlock
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you'd just be another mercy main

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female gamers FeelsBadMan

weary mist
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๐Ÿ˜ฆ

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I am a mercy main

lone bridge
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is that the chick who looks like kaceytron in the game? rgsLUL

weary mist
analog idol
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lol guess I'm a female gamer too, cause I main Mercy xD

lone bridge
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the healer?

pine hemlock
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yes

analog idol
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mostly because I'm noskill

pine hemlock
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its ok

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mercy does take no skill at least you're not lying to yourself

weary mist
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I like healing people, I am much better at that than killing

lone bridge
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JEEZ CUDA MAYBE WE DONT WANNA HURT PPL

analog idol
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I'm just bad at aim lol. I love Ana but my accuracy is usually around 25% ;~;

weary mist
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I wouldn't say that @pine hemlock you need some skill with the glide to stay out of the line of fire to stay alive and keep your team alive

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when they start targeting me I know I am doing my job Kappa

terse canyon
#

anyone down for a PUBG match with meh? I just had a battle with a fence XD

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then i saw the person behind it XD

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๐Ÿคฆ๐Ÿป

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@weary mist can verify this XD

smoky tide
#

hello peeps! Quick question, if I have multiple variations for an alert, does the volume slider on default effect ALL variations? Or do I need to go into each one to lower them (when I do a stream that alerts need to be more quiet)?

weary mist
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not sure, actually. Test it and let me know Kappa

analog idol
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The default effect says "If you add variations this option will not be used" on the page, so I'd assume you have to change on each one

clever mango
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Each volume slider is independent

lone bridge
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Set the volume how you want it in the default -- and THEN make the variations next time. The variations populate all the settings basically off of what the default is

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at least that was my experience.

smoky tide
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right. I just do a stream that is more of a podcast/talkshow type thing and for that, the alerts are too loud. Currently was going into each one and lower them.

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but thats only 1 of my streams per week

lone bridge
#

ahh

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I would suggest making a duplicate of your overlay then

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you can use one of the overlays with the volume all set and saved for the podcast and then leave the other one how it is so you don't have to keep changing them

smoky tide
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gotcha.

analog idol
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Can store redemptions be dropped into the HypeCup?

lone bridge
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@analog idol regarding variations/default alerts -- You can use variations and defaults together UNLESS one of the variations matches the perimeters of the default. if that is the case it'll only use variations. For example, creating a tier 2 or tier 3 sub alert will activate the alert only upon that type of subscription -- any other type of subscription will use the default alert

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HOLY CRAP I NEED TO GO TO BED

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i was supposed to get up in like a few hours

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welp, looks like the stream is going to be a bit late.

weary mist
lone bridge
#

how is that kappa worthy LUL

wet plaza
#

Hey guys, I am looking to backup my data and have noticed there is an import but not an export function from the points section? Am I missing something? Is there a place to export current points lists?

lone bridge
#

that depends... are you leaving us? Kappa

wet plaza
#

Haha noooo just a pedantic record keeper

lone bridge
#

I actually don't know LOL

clever mango
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Goodnight Steph

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everything is Kappa worthy

lone bridge
#

aint that the truth @clever mango

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ahh now I have to go google a word... thanks barbie

wet plaza
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Anal ๐Ÿ˜› I am an anal record keeper ๐Ÿ˜‚

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I very worry about losing data!

weary mist
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!@wet plaza haha, the thing is, we are cloud based, meaning that its all recorded, rerecorded, and stored. Sometimes the moths get to it, but we eat those when snacks run out

clever mango
wet plaza
#

Is that code for, no? No export function? Even the magical clouds can have issues and I like keeping stored copies locally for backup purposes incase of a disaster.

weary mist
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if you know how to manage APIs, you can pull it all via API

wet plaza
#

Clever bean doesn't even know what API stands for haha... I guess I will just have to have trust...

lone bridge
#

Really? we don't have an export function?

stuck hamlet
#

Cloud can't have issues if we do back ups every 35 minutes

clever mango
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No direct export

lone bridge
#

hey, that's like, 30 tacos in my channel lol

weary mist
wet plaza
#

Ahh thats a shame. May look into other bots that offer that functionality, no offense meant at all and one user certainly won't hurt! Just need to have that function.

lone bridge
#

Oh man, we can't lose you over that!

terse canyon
#

Hey guys, anything I should be alert for if I have more than one hype cup in obs? Not on the same scene, just on obs as a whole.

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thinking it'd be nice to have a larger cup for when i'm on my webcam scene, compared to my default ones where it's smaller

lone bridge
#

"alert" for. Heh. rgsLUL very punny.

weary mist
terse canyon
#

oh XD

lone bridge
#

okay i'm going to bed already

terse canyon
#

that wasn't intentional

lone bridge
#

HAHAHA

weary mist
#

lol

lone bridge
#

I'm creating bad jokes FOR people

weary mist
#

I make those puns, and no one ever notices

terse canyon
#

habit XD

lone bridge
#

lmaoooo

weary mist
#

for dupplicate alert noises, I say It sounds like you....

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lol

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it makes me crack up

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I like puns too much

lone bridge
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hahaha

weary mist
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@terse canyon it might not refill between scenes, but that should be fixed with the next build

terse canyon
#

hmm okay

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not a MAJOR thing right now, so i'll just keep it as-is. ๐Ÿ˜ƒ