I see what you are saying. The answer to your question is that it's not possible right now. What we are looking for is the sound effect image that we set in the stream store to pop up upon redemption of the sound effect. Let's add this to #๐ญ๏ธฑfeedback-and-ideas
#helpdesk-twitch
clever mango
Currently the image that is set in the store only shows up on the stream store page
pliant linden
Exactly, that is what I also figured. Would be neat if the picture/gif, like the sound, would be showed upon redemption. ๐ Thank you for testing it, @clever mango!
weary mist
@clever mango yay, you figured it out ๐
clever mango
The key here is enabling Redeeming this item shows an alert
That way it will use the image/sound from the store item
pliant linden
And you didn't use the overlay at all? ๐
clever mango
You still use the store redemption widget
weary mist
you do use the overlay widget, but the widget pulls the image and sound from what you set when creating the item
clever mango
rather than the widget image/sound
pliant linden
Okay, I will try now guys. Thanks! I'll report back
weary mist
the redemption widget allows you to set an image and sound for if you don't have one set in the store ๐
pliant linden
Works! FeelsGoodMan ๐
Thanks guys, have a nice day/night, wherever you are ๐
clever mango
you too!
cunning falcon
hello, i'm mod on stream rght now and we asked ourselves with the stream if i can have acces to all his dashboard via webinterface ?
tight harness
@cunning falcon It's not available yet but it is being worked on
cunning falcon
thx for the reply ! does i have an access to giveaway command ? does a command list exist about that ?
tight harness
All available commands should be here: https://streamelements.com/dashboard/bot/commands/default I don't see any about giveaways
next spruce
Is there a way I can filter out auto hosts from actual hosts? They keep triggering my event/alertbox and it's really annoying
tight harness
You can create a variable that you believe will be above that of usual auto-hosts but it means that regular hosts below that amount will also not trigger the alert, no way around that
cunning falcon
ok thx again @tight harness sorry i guess my questions was already asked but i didn't answers
clever lodge
Hi guys I need help with streamelement to work with OBS
clever mango
weary mist
Ask the question greg, lol
we already know you need help, that is why you are here ๐
serene granite
And for the cookies
clever lodge
Lol
serene granite
clever mango
Would you like voice support or text?
clever lodge
Yes pls
serene heath
Any news on the cup?
weary mist
the news is in the #297092117933719552 channel 
lament blade
Hello, said viewer has changed username on Twitch, I gotta transfer all his points from the old username to the new one, but the old username still remains in the list, how can I permanently delete it?
clever mango
It can be zeroed out and sent to the bottom of the list but not deleted completely
lament blade
Fair enough, will it eventually be possible to remove it completely?
clever mango
I think it will
lament blade
Okay, thanks as always! Keep up the awesome work! ๐
misty hare
So the time and timezone variable doesn't work
stuck hamlet
What isn't working @misty hare ?
misty hare
https://gyazo.com/33a5663e20c31043283e6c47c1087733 @stuck hamlet
stuck hamlet
it's 4 o clock there right?
aka 16
Mine is working fine.
${time.US/Pacific} @misty hare
misty hare
well that's not how the variable ex is :/ as you can see it says ${time.TIMEZONE}
weary mist
yeah, it uses the timezones as specifed in the wiki article that is pinned to this channel
weary mist
def do it on #helpdesk-twitch channels. if anywhere, do it there, lol. Good information is provided there
weary mist
central, right?
misty hare
nope I am Pacific
clever mango
that's central european time
misty hare
scroll up
stuck hamlet
weary mist
@misty hare
stuck hamlet
it's fixed duder
misty hare
I screenshot what it shows under variables on SE
clever mango
It's just an example though and that is the correct variable for central european timezone
weary mist
I know, but TZ stands for TIMEZONE
clever mango
Yours happens to be ${time.US/Pacific}
weary mist
America/Los_Angeles should work
misty hare
Just saying the way it explains on SE doesn't work...that's all
weary mist
${time.America/Los_Angeles}
misty hare
we go by these variables https://gyazo.com/8d889dcc87c0068aec7ca716e9ee6128
weary mist
we know, hence the pinned message ๐ still the whole beta thing, and a LOT of things have ease-of-use updates that we are pushing for
misty hare
it's all I'm saying ...the way it's explained there it didn't work
@weary mist And like I mentined to @stuck hamlet I don't read every channel's pinned messages
weary mist
saw that part, already responded to it ๐
misty hare
But thx for the help...minus the other stuff
frosty zealot
Out of curiosity... did CET give Central European Time?
thorny sequoia
hey guys, i just added a super theme and in one of the scenes there is a frame for the chat window
but the ingame-scene doesnt have it
if i wanna add the chat again, where can i find the frame?
clever mango
Currently, the assets within the super themes can not be moved from their theme BUT i've got a workaround for you
lament blade
Not sure if this was intended but it seems like alert variations do not have their animation change if it was changed post-creation.
clever mango
You can duplicate the overlay that has the chat frame and in the duplicate delete everything else. Then you have an overlay with just the frame and you can add that to OBS over your in-game overlay and maneuver it to the spot you'd like @thorny sequoia
next basin
Hi is it possible to display a .txt file from my hard drive in a text widget at all.
clever mango
It is not, we're 100% cloud based
frosty zealot
What text file are you wanting to display? We may have a widget that can do it
next basin
I currently use Spotify to play stream music and wish to display the current song. Nightbot app generates a txt file to use in OBS but I would prefer it to be in my SE overlay
frosty zealot
I believe that Spotify integration is in the works, but youโd probably still need the text source for now ๐ฆ
next basin
Yeah I've heard that, the overlay manager is brilliant to the point I want everything on there. Is there a way to pull it through the nightbot API
rather than from the local .txt file
clever mango
I'm afraid not. You're best option right now to display the current spotify song would be to download the google font that you are using in the SE overlay and then add the .txt file through OBS with that font. We are working for spotify integration but I think it will take some time as they are not real easy to deal with.
next basin
Lol I've heard- thanks for the help๐ค
clever lodge
I need help again voice chat pls
stuck hamlet
What can i help you with? I cannot voice chat.
clever lodge
I'm trying to put themes on my OBS and have it fit
I'm using a laptop to do all of this stuff
clever lodge
How do I do that
frosty lantern
Edit overlay info next to the name of it when it shows you all of yours
clever lodge
Ok thank you if I need more help I'll let you know
frosty lantern
sweet az
analog crag
I am editing my alert settings. When I select the image or the sound , after selecting the file, I cannot click on anything on the window. I basicly have to close and restart.
stuck hamlet
Chrome?
analog crag
firefox
stuck hamlet
Could you try chrome? we are built to work best on chrome, do to OBS using the same base language
analog crag
alright gonna give it a go and will update you.
young coral
Anyone know how to reset the tip goal?
stuck hamlet
Activiy Feed > Edit Session
analog crag
yup all good on chrome
stuck hamlet
๐
analog crag
ty, btw you are always on whne I have a problem ^^
young coral
Thank you โค
clever mango
onslaught.exe is always running
clever mango
best bot we have
analog crag
feel like I have my personal IT support ๐
clever mango
you run on memes
tawny pivot
tawny pivot
busy with videos games
stuck hamlet
what game is that @tawny pivot
analog crag
ok the subcriber setting is now showing the right image. I changed it a couple of time and it is still showing the shark dancing
stuck hamlet
this must be do to Variations, please check that tab and get back to me ๐
just removing the variation should work
stuck hamlet
Yeeeeea, it's something we might remove due to a lot of people not spotting it
onyx juniper
Hey, I changed my twitch username and in a stream I follow, all my stats restarted using my new username. Are users not databased via id, but by username still? Or does it just need to be re-added to the stream or something?
clever mango
Correct, points are linked to name. The broadcaster can transfer the points from your old name to new name
onyx juniper
Are there any plans to change that, out of curiosity?
I guess that would probably be a gigantic change with how many people use streamelements haha
clever mango
Yes, it would be a big change so I don't see it coming soon if it does
analog crag
I think it is based on twitch settings. Even your folow should have reseted due to changing your name
onyx juniper
Like, official twitch followers/following? Those stayed
clever mango
Follows are on twitch's side and wouldn't be affected by a name change
But our system can't see a username change unless that viewer has logged into SE with their twitch account
onyx juniper
Oh? I had been logged in as my old acct before I changed my username, and I'm logged in atm
clever mango
That's just with the points system
onyx juniper
ah
clever mango
Ya, sorry about the confusion lol It's getting late
lament blade
is there a way to check hours of viewers?
keen silo
hi there! Does anyone know if I can import my moobot commands to streamelements?
stuck hamlet
Hey @keen silo
keen silo
hello!
stuck hamlet
Glad to see you interested in the platform! ๐
I'm unsure if we have Moobot support, let me ask the dev to double check for you ๐
keen silo
Thank you! Yeah I plan on removing Moobot and just importing everything to streamelements, I just have a lot of commands saved onto there
lament blade
wow... just ignore my question, thanks <.< figured it out on my own though
keen silo
14 commands
lament blade
custom command, doesn't show a full list of hours maybe you guys should look into that? !command add !hours ${user} has been in stream for ${user.time_online} total is what I figured out
only shows targeted hours
stuck hamlet
@keen silo May i slip into le dms?
keen silo
sure thing, added!
lament blade
I would like to double check regarding the Song Request. Do I need to have that page open in order for the Song Request to work / play?
weary mist
@Betest#1866 yes
lament blade
alright so the hours per user seem to be off, I have not used streamelements for 8 days worth of time in my stream while it's been active
lament blade
yep it's saying I have 192 hours of online time since I've used streamelements and I know that's not true
weary mist
when did you first join the StreamElements website?
lament blade
I've been using streamelements for awhile, I tried the bot out for a few days, but then removed it from my channel
weary mist
the bot isn't the one that counts time
the bot doesn't have to be there to track loyalty/time
lament blade
I see, well then that makes sense
thanks for the answers, and btw it's not that I have anything against the bot, it just lacks functionality at this point and I realize you guys are still working on it. I've seen a lot of progress
lament blade
should I maybe toss it in a DM or in #๐ญ๏ธฑfeedback-and-ideas ?
stuck hamlet
Drop it right here, or #๐ญ๏ธฑfeedback-and-ideas
weary mist
yup ๐
stuck hamlet
I'd just like to see what you're missing!
lament blade
$randuser variable, it's essential for my signature command that I throw into every channel I add commands into, definitely love the $randemote (too lazy to look up your actual variable ATM), let me look at your variables again and verify everything I'm saying before I go spouting off something that the bot can actually do that I just think it can't lol
$SFX, $GFX, search all text for command, functionality for use with other streaming services such as Mixer or youtube would be cool not that I need that, personalized greetings
clever lodge
Can anyone help me on the voice chat pls
weary mist
youtube is in progress right now
lament blade
if you do set up functionality with other streaming services I would suggest adding one of my favorite features of Scorpbot in: chat relay
weary mist
it doesn't search all text for a !command, but it will for a command keyword if you set that on a custom command
@lament blade way ahead of you in that thought pattern ๐ We are looking at mixer, facebook, and twitter as well
possibly hitbox too
for the SFX/GFX, that could probably be similar to what the Store Redmeptions can do
and are redeemable via chat
lament blade
oh I did just check the advanced command settings, you do infact have search all text for command. I enjoy having my brb command, as an example, trigger no matter where brb is in the sentence
weary mist
I can tell you it works, lmao
I have a funny command for when people say my name in chat that has been triggered like 300 times in the last month
lament blade
and as far as SFX and GFX my main use for them is personalized greetings for my regulars that I personally program in so store redemptions in this case would not exactly work for me
weary mist
so really more customizable permissions are needed
lament blade
quite
weary mist
and user greetings
lament blade
user greetings are essential in a bot for me
another suggestion, something from Scorpbot but you guys could go deeper with it export from <x> bot functionality
where it translates the variables to your variables from commands and timers as well as takes all user hours and points from <x> bot to streamelements
those are all what I can really think of off the top of my head, like I said you guys are making progress and it's noticeable, but it's not quite where I need it, and I do love how reactive the support chat is as opposed to most bots having forums to speak in that could take days to get a response
lament blade
the export from <x> bot suggestion is more of a selling point to other bot users to switch over ๐
clever mango
We currently do this with Nightbot so adding more bot imports could happen in the future
lament blade
as I run into issues helping other people who use streamelements I'll definitely throw more suggestions your way, in the proper chat of course next time lol but for now I have a 14 hour shift tomorrow so it's off to bed for me
ancient wigeon
For the love god
help me
the physician said i won't survive
unless the bits cup comes
D:
stuck hamlet
Paladin
tawny pivot
weary mist
We will attend your funeral, and plant bit cups when they come
pine hemlock
We will attend your funeral, and plant bit cups when they come
weary mist
lmao
lament blade
Probably a QOL thing: Would be nice for the ignore filters to be centralized so that other things, such as Chat Widget and Loyalty System can be pulling the ignore list from a central point, and it could carry across all the different overlays.
craggy rose
Hey if anyone can help me im using one of the stream elements overlays and i was wondering how do i get the sub to pop up as resub because it did not when it happened
late matrix
can super mods control anything on the website or is it just commands in chat?
midnight lantern
Ok so, for the slot machine module. How does the slider work. Because I have it at 150% and no one has won once in like 2 days.
stuck hamlet
The slider is just the payout amount @midnight lantern
@late matrix Just chat commands for now, we are working on getting site control.
late matrix
ty 
stuck hamlet
@craggy rose Could you try loggin out and loggin back in to SE?
acoustic harness
whoops I was in the wrong channel xD sorry
Hello! I have an issue with the cheer cup xD
I cant seem to find it on my widgets. It was there before now not anymore. o: just curious what happen.
weary mist
the last cheer cup was chased out of town by us champions with torches and pitch forks
you might find it lingering around a swamp somewhere while we do interviews for the new cheer cup position
@acoustic harness
lament blade
I'm slightly confused with the Interval Online / Offline for the Timers. How do either of them work?
weary mist
one timer is for while you are online, one timer is for while you are offline (streaming/not streaming)
so you can have it run while you are offline, or not
acoustic harness
xD โค
lament blade
Oh. Okay. Interesting to know that Timers can work while the stream is offline as well. Though a little... questionable.
weary mist
@stuck hamlet I think my explination was more detailed and accurate
@Betest#1866 its up to the braodcaster, so they are responsable to follow all rules and ToS. it is just an option should you want it ๐
some people do get an offline lurking crew, and it would be cool to every hour or so spit out your social media so they follow you in other points
or remind them there are games to waste their loyalty points on
lament blade
I thought gambling was bad. 
weary mist
only gamble what you are willing to lose
or, if it makes you feel better, you can give it all to me and I will pay off my student loans. Gives you more fulfillment than gambling
lament blade
Good point, right there.
weary mist
@acoustic harness we almost have a candidate picked out, just waiting on the drug screen and references to come back
deep brook
I made a Follower Goal widget and set goal amount to 25... but its using random numbers constantly, like one minute its "13/25" then refresh and its "25/25" then again its "6/25"... also no way to set initial value?
deleted it and added a new one, now its "45/25" >_<
deep brook
perfect, thanks
thorny torrent
Is there a way to prepare giveaways... creating giveaways without starting them instantly?
And is there a way to create giveaways through the api?
deep brook
30 seconds later it changes to "34/25" >_<
lament blade
is there a way to save the playlist on songrequests? every song which have been played gets deleted from the list
stuck hamlet
Are you getting followers? @deep brook
There's no reason this number should be climbing.
Are you testing follows?
There's no way to save every song, but you can create a back up playlist that will play if no songs in queue
lament blade
how?
stuck hamlet
@thorny torrent You can create it, close it and just repeat when ready
How to which part?
lament blade
yeah that's my problem...all the songs i put myself into the songrequest are gone after the stream ...only 3 remained which weren't played
and i've added them manually into streamelements ...over an hour worth of songs gone ๐ฆ
deep brook
no new follows since joining streamelements, I've removed it for now, maybe it'll stop once my activity feed has something in it
chat widget enter/exit animations don't work? text just instantly appears
stuck hamlet
As i mentioned @lament blade You can make a youtube playlist, and put your playlist link here: https://streamelements.com/dashboard/songrequest/settings
@deep brook I'm not sure that option is meant to be for chat messages. Understandably confusing, will look into for you. ๐
deep brook
thought as much, SL has the option so new lines can slide in from the sides or fade in, trying to migrate everything
lament blade
thanks i'll try that
stuck hamlet
We have an import function for SL Alerts + Tips
deep brook
yeah that didnt import the animation or font settings so did it from scratch
stuck hamlet
We did just open up to the public 3-4 months ago, and grew faster than we ever expected, we are trying to catch up and do crucial updates before focusing on the smaller things
distant marlin
any ETA on moderators access? its been few months and its hard to have it in stream when only owner can use it
i mean edit
stuck hamlet
It's been about a month and a half, i understand it is very frustrating and can seem like a long wait, but the devs are hard at work trying to make this the best they can.
Hope you can understand.
Also no ETA, we do not like to put dates incase something does not work out.
We are hoping early september
ancient wigeon
@atomic hollow any news? <3
mellow jacinth
sorry, but is it possible to add an alias to a command via chat?
vivid granite
@stuck hamlet Hey, is there a way to turn off the bit where the bot thanks every follow in chat? Thanks
vivid granite
Oh, sorry, thought you were still online
vivid granite
Thank you though
stuck hamlet
No worries guys! Feel free to post your questions, someone will get to you ๐
Goodnight!
mellow jacinth
good night Onslaught!
steep warren
Hi everyone! Maybe this was already answered before, but my Kappagen doesn't work on my OBS when someone types !kappagen 
for example and it doesn't pickup emotes from the chat either. Although everything works nice on the streamelements overlay preview. The follower and the others explosions work on the OBS, but not the chat related ones. Anyone have a clue?
unique ore
Hello, new to streamelements (returning twitch user) and I'm wanting to know about the overlay editor.....namely, is there a way to configure the donation alert to send a different donation when they're the top donator?
lament blade
@stuck hamlet ok i've created a playlist now on youtube. but streamelements don't accept the playlist link
stuck hamlet
Must be public
lament blade
my list is public
if i post the link as backup playlist, it only takes the first song from th playlist
stuck hamlet
You must have the player showing for the first song, due to YouTube not allowing us to pull a list when not showing
I am going to bed now
๐๐ผ
lament blade
oh ok i see now...it automatically hops to the next song...but doesn't show it in the queue
thanks
hollow zinc
@jagged ridge when you upload a sound, there's a volume bar.
The website is not optimised for Firefox. Mainly chrome because of the Overlay Editor. OBS Uses Chrome for the browser source functionality.
You can add that as a bug to trello and will be fixed in the future
Ah... got it 
Im not really sure
Oh, I don't really stream ๐
I don't know 
Free memes and rare pepes I guess 
tardy prawn
So does anyone know how to get session top donation to refresh to today's stream? Thanks! โค
buoyant hull
Is it what you are looking for @AbellLive#0764 ?
gloomy skiff
We can now change the inner text size in the donation goal widget but the vertical alignment seems to be off, will that be fixed?
With the condensed option enabled btw
nimble lynx
I have a question about the bot timers. I have them set for 10 minute intervals and 7 lines of chat. The passed two streams they have all gone off one right after another. No waiting for the number of chat lines and all literaly after one another. So every 10 minutes my chat got flooded with the timers.
Oh question.. Did I set something up wrong?
pine hemlock
If they're all set to 10 minutes and 7 lines of chat then they will post at the same time, assumi ng you're using multiple timers.
nimble lynx
That is what I was wondering. I got confused because of the other bot I used just had one time setting and it did one then the next one 10 minutes later
Thanks
coarse oxide
For some reason I cannot donate to ANY streamer using streamelements
Streamlabs is fine though?
brisk flint
Hi!
I tried to reach with direct url my tip page with IE., but this happened:
With Chrome it is working. Only I got the problem here?
lament blade
I can't get my latest follower to display.
brisk flint
tight harness
Our site is built to work with Chrome
I can understand that IE would cause problems
lament blade
Any idea on why I can't get my latest follower to show up?
tight harness
@lament blade How many followers have you had since setting it up?
brisk flint
??? At least some common browser should work. Like Chrome, IE, Firefox and maybe Safari.
lament blade
I just set it up, do I need to get followed by someone for the follower count / latest follower to update?
tight harness
Yes
lament blade
Let's see if that does it.
lament blade
Shot you a PM.
coarse oxide
Any idea why I can't donate to thijs?
Any streamer useing stream elements keeps not allowing to to donate
lament blade
Still not working.
weary mist
@coarse oxide I was able to open his donation page just fine
and I was able to get to paypal
weary mist
waits somewhat patiently
weary mist
That is a paypal issue. You can try reaching out to them
that has nothing to do with us
silk patrol
@coarse oxide who are you trying to donate ? link?
coarse oxide
silk patrol
as Scalper said, looks like a paypal issue
silk patrol
@coarse oxide when does the message appears? i'm able to go as far as I can without paying
silk patrol
@coarse oxide then the issue is on your side, I was able to log in paypal, type my security code and I can see the "pay" button
weary mist
We only facilitate the payment, as in directing your payal and his to start seeing eachother. Anything else once the paypal site loads has nothing to do with us.
I was able to as well
real moth
who can call the !raffle command? I thought it was supermod/streamer command only, but someone from the stream (a subscriber) randomly typed !raffle and it triggered a raffle.
snow bane
Morning! Is there a way to mute an overlay in a different scene in OBS? I couldn't figure out why my notifications always echoed and it's because I have different overlay formats depending on the game I play but it plays the sound on all the scenes.
silk patrol
@tawny pivot interesting question from mondi mamon, since we can't change the userlevel as the commands aren't visible on the general commands page
brisk flint
@snow bane I had the same problem! Echoing because you have multiple scenes which contains some SE overlay. You have to check on the SE overlay url the turn off the browser and clear the cashe once.
silk patrol
@snow bane you need to tick the "shutdown when not visible" checkbox in your browsersources properties
brisk flint
It is a pain in the ass, because if you switch the scene, overlay will load in 1-2 sec. So till then there is no overlay visible.
snow bane
ahhh ok
brisk flint
But I need 3 scenes...so I am not happy with this solution.
(3 different cam size...you can add only one cam in one scene)
...if I am not wrong.
frosty zealot
@brisk flint use studio mode and then let the scene load in before you switch scenes
silk patrol
@brisk flint or create one overlay with an alertbox and/or store redemption widget and shut it down when it not visible, then create another overlay with all your text and designs and keep it always active
real moth
we had to turn raffle off cause of it.
brisk flint
@silk patrol THANK YOU! I think it shoudl work!
bronze walrus
anyway to run stream elements while streaming on ps4?
silk patrol
@brisk flint works like a charm, and this way you can use your alertbox with multiple designs
@bronze walrus unless you use a capture card and a pc to stream, no unfortunately
white orbit
can i find a list of the command options anywhere
bronze walrus
but ill still get all the bot work and commands possbily?
silk patrol
@bronze walrus yes, as long as you stream on twitch
bronze walrus
then its still usefull thank you ๐
white orbit
sry not what im looking for im looking for a list of the command option like setting point cost for a command or cooldown or user level on a command
silk patrol
@white orbit most commands will tell you the syntax in twitch chat if arguments are missing. some are pretty obvious like !setgame : you just need to type the name of game after the command name (!setgame Fortnite)
pine hemlock
@white orbit setting a post cost for a command is located here: https://www.cuda.live/s/avAjj0ri.gif
silk patrol
@white orbit if you edit a command (using the pencil at the right of the command) you'll get all the options for that command
โคด โคด
snow bane
Is there a command to remove points from a viewer?
pine hemlock
Changing the User Level makes it so only certain people can use the command.
silk patrol
@snow bane !addpoints <username> -<number of points>
snow bane
ahh ok you can negative
silk patrol
yep
snow bane
I wasn't sure lol
pine hemlock
make sure you use addpoints and not setpoints
white orbit
ok so im a mod for the channel and dont have access to the dashboard so you can use !cmd options {command to modify} {option you want} what are the avalible options
brisk flint
Would be nice if this negative would work for store redemptions too! ๐
If I accept, they get points.
Usefull in case: I have a store item called "change your overlay". In case I forgot to change back to game, and they want to notice me with sound like "hey change your overlay". It they do it, and I accept the redemption, they get points for this kindness ๐
silk patrol
@white orbit !cmd options
Valid flags are: -cd (number) -usercd (number) -cost (number) -level (number) -type (say, whisper or reply) -count (number)
silk patrol
#2Fast4You 
pine hemlock
I dont know the syntax yet :)
white orbit
thanks you
pine hemlock
@brisk flint Refunds for store redemptions? You could always just do it manually with !addpoints
Oh well its not really refunds
Something you could post in #๐ญ๏ธฑfeedback-and-ideas
silk patrol
@brisk flint if you go on your redemption page (https://streamelements.com/dashboard/store/redemptions/items) you can refund store items
pine hemlock
he isnt saying refunds though, he's saying add points to a user for redeeming something
silk patrol
oh yeah, my bad
pine hemlock
Could just make the item cost be negative
It wont work currently
but in the future
solar salmon
Since i made the switch, Overwatch is playing like a PowerPoint presentation while I stream...it appears to be the browsersource nature of your overlays and things. Any idea how to lower demand on my computer so i can have a smooth gaming experience while using your better system?
brisk flint
@pine hemlock I am faul, and I will not do copy pasting all the time. Just push the โ botton in the store and done. The usefull thing is, that if I don't read the chat, but can hear store redemtions, they could notify me that way.
Posted to #๐ญ๏ธฑfeedback-and-ideas
silk patrol
@solar salmon what are you pc specs? if you use the animated super theme, it's pretty heavy on the cpu.
brisk flint
It is not a refund, it is a bonus
pine hemlock
I know, we read it wrong
:)
We'll see if we can make it so the item cost can be negative for your situation
No promises atm tho
solar salmon
I have an i7 7700 / nvidia 1060 / 16gb ram @silk patrol
I don't have the animated super theme
pine hemlock
Overwatch is a cpu heavy game, you could try using your GPU encoding while using SE overlays do reduce the load on your cpu.
silk patrol
@solar salmon have you ticked the "shutdown when not visible" checkbox in all of your browsersources properties, on every scene? Your comp should run a non animated theme just fine
pine hemlock
gpu encoding = NVENC btw
solar salmon
@pine hemlock but then won't that reduce my fps anyways since it'll be using my gpu for streaming? Also... @silk patrol yes it is all checked to not visible
brisk flint
@pine hemlock it should be just not validated, and negative values should be able to use. Not a big deal ๐
pine hemlock
@solar salmon twitch recommends NVENC encoding these days since bitrate can be higher now
silk patrol
@solar salmon something is wrong somewhere then. I have an i5 (so 4 cores & 4 threads) and OW uses only 60-80% of my CPU. You CPU has double the threads, so it should be fine
brisk flint
Twitch does not recomends I think!
solar salmon
With streamlabs I was getting 200fps on medium graphics. Now I'm on low getting 80 and when an alert comes in it drops to 30
brisk flint
I searched that link ๐ It is hard to find ๐
solar salmon
I'm not at my comp but I'm pretty sure I have it set to nvenc
I'll head down and check
silk patrol
@solar salmon try x264 then, since you have a beefy cpu, you should use it, you'll also get a better quality
and stay in the 2500-4000 bitrate range too
solar salmon
yeah I am at NVENC @3500 bitrate
silk patrol
@solar salmon switch to x.264 then, you can stay at 3500. Lower it if you still experience lag
brisk flint
NVENC has a lower quality than x264
On the page cuda mentioned I think there is no suggestion to use NVENC.
Did I miss something?
silk patrol
@brisk flint yep, there is none. It was a misconception from cuda
brisk flint
Actually I have a streamer PC but not using Nvenc because the quality if Nvenc is not soo good as with x286 (tested).
solar salmon
I think it is a common misconception - all my streamer friends have been telling me NVENC
silk patrol
@brisk flint you can get a pretty good quality with NVENC. but you have a to use a bitrate of 50.000, which is impossible on twitch
solar salmon
omg 50K ๐
brisk flint
If you have a weaker CPU, you will get better bitrate with Nvenc. But If you got a good CPU, x286 is better. And also your FPS in game will be not lower, because not the GPU renderis the game.
solar salmon
yeah not happening
frosty zealot
x264 gives better quality at lower bitrates at a higher CPU hit, NVENC offloads the encoding and will help with streaming CPU intensive games
brisk flint
I had 9k with x286...then I saw this page which tells, max is 6K ๐ So I downrated it. More CPU, less power ๐
silk patrol
@brisk flint again, depends of the GPU and the game, some games are CPU intensive, others GPU intensive. i can record ARK in High Quality with NVENC and a 50K bitrate, and I only lose 20fps with the game running at 90fps
solar salmon
Also, why is there a lag when I switch scenes in OBS? (the Streamelements overlay shows up 1-2 seconds after my face and cup do...)
frosty zealot
because you're reloading the page that the overlay lives in every time you switch
silk patrol
@solar salmon it's not a lag, it's the webpage loading
solar salmon
sorry for all the questions - it's just I'm new to Streamelements, and while I prefer it to others bots and services, I don't like the stream being shitty in exchange so I want to make sure I'm doing and understanding everything correctly
silk patrol
@solar salmon here's a trick for you :
- create one overlay with an alertbox and/or store redemption widget and shut it down when it's not visible
- create another overlay with all your text and designs and keep it always active
works like a charm and you won't see the loading anymore
wanton jetty
is there anyway to code the giveaway layout on the bot with .css
frosty zealot
@solar salmon was your stream from yesterday using Stream Elements?
silk patrol
@wanton jetty unfortunately no, CSS support isn't a thing, but it has been requested and might happen in the future, who knows ๐
solar salmon
yes @frosty zealot
there were a few things I had to change mid-stream because my framerate dropped to 30ish
cunning yew
I wondered if SL had a "goal" like this for my donation goal?
frosty zealot
We do, it's in the Widgets section of the Overlay Editor. If you scroll down to Stream goals, there's one for Tip goal you can add in.
wanton jetty
@silk patrol Needs to happen coz right now the customiseablity is limited
silk patrol
@wanton jetty Fair enough, but you have already a lot of customization if you think of overlays as a whole. but it would be added value, i agree on that
cunning yew
found it, thank you very much
young coral
How can i make it so my bot automatically gives out 500 currency every hour?
hasty chasm
I'm not sure how to word this but can this use the sub channel emotes? like in the modules and stuff like that
silk patrol
@young coral since it x points every 10 minutes, peeps will get 6x every hours. 500/6 = 83ish
young coral
I know but i want a seperate thing that gives them a additional 500 for just this stream
silk patrol
@hasty chasm Emotes are just text, twitch chat displays it. As long as you typed it correctly, it'll work
you have to use your free sub for your bot tho
young coral
It gonna be a 24hr stream so i want to have the original x every 10mins and make my bot rain currency every hour
silk patrol
@young coral not possible then, you can do !addpoints 500 all
young coral
okay ๐ maybe something to add to the list, allows bot to use commands
hasty chasm
so the bot has to be a sub for it to use my emotes?
pine hemlock
Yes.
silk patrol
@hasty chasm yes, only subs can use sub emotes, you bot is a viewer for twitch
pine hemlock
If you're a twitch partner you can email partnerhelp and ask them to sub the bot.
hasty chasm
Ah ok thanks
hexed herald
What is the link to the customapi you guys use to get the account age? I want to edit that one but you guys don't give access to it. I've tried to recreate it with a custom api but haven't found one that gets as specific.
lament blade
Question. Viewers in my chat can get 5 points every 10 minutes. Is there a way to change this (e.g. 1 point every 5 minuytes)? I havent found a way to do so, after a bit of digging on the website
frosty zealot
you can not change the time interval but you can adjust amounts by going to your dashboard and then Loyalty settings @lament blade
hexed herald
@frosty zealot so the only way you could do 100 points/hour is by giving them 16.6666666667 pts/10 minutes?
lament blade
@frosty zealot Thank you ๐
frosty zealot
yes, but it won't be an even 100 points, we only use 1 decimal place, so you'd be at 16.7 points/10 minutes @hexed herald
hexed herald
@frosty zealot are there any plans to adjust the time per point? It feels really weird to base everything on multiples of 3 instead of 5s or 10s. In my head I'm equating what I want an hour of viewing to be valued at in terms of rewards if that makes sense.
frosty zealot
I do not have a solid answer on changing the time settings, 10 minutes is fairly standard, a way for you to work around it for the time being (in case something changes) is to do something like 25 points per 10 minutes, which should come to 150/hour which is a little easier to base rewards on
upper steeple
how do you remove the picture of a store item? there is no option to
weary mist
hmm, there is no remove option, so the only way would be to create a new item using the same settings, just not puting in a picture
hasty chasm
i dont think there is an option to remove the bg images from the tip page settings either
unless i am missing it somewhere
tight harness
You mean when you want to replace it with something else? In which case, just replace it with the new background image ๐
proud pumice
unique ore
Hello, new to streamelements (returning twitch user) and I'm wanting to know about the overlay editor.....namely, is there a way to configure the donation alert to send a different donation when they're the top donator? Sorry I posted late last night and I don't remember anyone responding.
frosty zealot
you can't do it based specifically on top donator, but you can set thresholds for variations.
in theory (and an unfortunate amount of work if you are always hitting this) you can set a Top Donator variant and edit the parameters for that each time to be "At Least" top donation +.01
coarse cypress
Hellooo.. I was wondering if there was a way to increase the cooldown of chat commands and modules (such as roulette) to higher than 10 minutes?
weary mist
I think 20 minutes (1200 seconds) is the max for the moment
unique ore
@frosty zealot possible feature in the future? As it already tracks top donor it conceivably wouldn't be hard to allow for a check.
Where's the best place to learn everything for streamelements editor? Documentation or a wiki?
weary mist
best is to play with it a LOT
there are SO many settings, the only way is to click each one and see what it does
but I believe it is on the feature requests list for what you want pyro
coarse cypress
Thanks @weary mist
I think being able to increase it up to 24hrs would be helpful. That would allow to have a "claim" command which gives free points each day.
weary mist
it is a cool idea to have
unique ore
Kk cool. I'm impressed with it so far. Enough that I'm switching over my streamlabs and I've loved them for ages.
weary mist
๐
now if only we could get more people to just check us out, lmao
because all it takes is a quick look to fall in love โค
unique ore
Only thing I was disappointed was that they just released their mobile streaming app.... But I think with url source that I can still use their app but keep your overlay/alerts ๐คฃ
weary mist
lol, yeah
unique ore
How long has stream elements been around?
weary mist
but we are only 3-4 months since beta release soooo
unique ore
Ok, you guys weren't around years ago when I was on twitch.... When I got back into it I went with streaming YTG. and you guys aren't compatible with them really
weary mist
YTG? is that like youtube?
weary mist
ok, just making sure
unique ore
Lol
weary mist
๐
stuck hamlet
unique ore
That'd be cool... Ideally I'd love to multistream
stuck hamlet
๐๐ผ
weary mist
we are working on YT, have plans for mixer, hitbox, facebbook, pariscope (twitter)
stuck hamlet
Very long road
unique ore
Is there a way to do a browser source in overlay editor? Or would I still do that locally?
weary mist
locally
stuck hamlet
Browser Source on a browser source? 
unique ore
Well you guys just opened up in the grand scheme of things.... I'd rather and respect nailing one down really well than half ass a bunch of stuff
unique ore
@stuck hamlet erm..... >.>
Main reason I ask, is something like bit boss battle.... Heard about it?
stuck hamlet
Ouuuu speaking of that
unique ore
I'm not affiliate so I don't have access to cheers.... But love the idea of that widget.
You guys do better I wouldn't have to worry about it tho lol ๐
@stuck hamlet @weary mist thank you guys for talking with me. I'm excited to be joining your community of users!
coarse cypress
@weary mist just checked, my commands have a max time of 300 seoncds and wont let me do more ๐ฆ
stuck hamlet
Glad to have you @unique ore
weary mist
@coarse cypress hmmm. that def needs to be upped. I will poke people
lament blade
Whos taking up all my @weary mist time in here! Kappa
Serious question. I've got a donator that lives in Germany and his Donations never pops up on stream or even hows in the active feed in StreamElements
Any thoughts
lament blade
right away. They come from a Skype@web.de The money goes right to paypal but never shows on stream or in any activity
stuck hamlet
Nice. Congrats.
lament blade
I cried on stream like a man should
stuck hamlet
15 viewer average with only 19 unique?
Hot damn.
You know how to retain viewers ๐๐ผ
lament blade
Retaining viewers is always hard.
devout sentinel
Anyone know if it's possible to transfer points from AnkhBot to Stream Elements?
tropic eagle
Hello guys!
This is an OBS studio related question but I was wondering if you come up with a solution throught SE.
Since the new OBS studio updates, all the sound setups changed and messed up my presets. I adjusted everything but I still have one issue I can't get my head around.
I'm a music streamer. So I run a mixing table through my audio interface that goes into my computer. This way, I have one entry for all my music related sounds on the OBS mixer.
When I launch OBS now, I hear everything my music system is capturing through my computer audio out (with a delay of course), even when I have the track muted on OBS mixer.
The main issue is that I have is if I mute OBS through my Windows mixer, I don't hear the SE alerts anymore and it's really bothering me as I use the sounds as clues when I'm focusing on my playing/singing.
Does anyone get this issue? Does anyone have some ideas/tips on how to get around this?
Ps: I can't find on OBS where to change the general audio out and where to personalize it (the Settings/audio doesn't show anything. Neither the Advanced settings).
Thanks a lot!
vagrant solstice
Can i use bot in Twitch and YouTube chat at the same time?
unique ore
@vagrant solstice the bot right now is just twitch. I was talking to them earlier about it (as I just switched from ytg as my main platform).
@tropic eagle they had a bunch of stuff get borked in the audio on the last update... I was streaming for an hour with no game audio the other day.
vagrant solstice
ok, @unique ore Tks! ๐
unique ore
@Don Infierno#2186 no problem :) ๐
tropic eagle
@unique ore Yes. all my levels were wrong too after that update.
unique ore
@devout sentinel I'm new.... Only my second day here. That being said....
I didn't see an import that allows it in the account menu. But if ankhbot allows transfer to one of the others that supports points, could do a 2-step transfer.
unique ore
@tropic eagle I have 2 desktop audio sources now.... But conversation should probably continue outside of support for that :)
stuck hamlet
@PhunkGames#6087 https://filter.dj/CSVtoStreamElements.html if you can format it this way, we can import it!
Sick tag discord
devout sentinel
@unique ore @stuck hamlet appreciate that guys ๐ I will look into the 2 way
shrewd fable
I am trying to do a follower goal, but it has the wrong number for my follower count. How do I fix that?
clever mango
@shrewd fable Activity Feed >> Edit Session
unique ore
Question about the shop redeem regarding the alerts....
If I sell an item that is a sound effect with image and I also have it setup to notify on purchases....
What will fire where?
hexed herald
Are loyalty points rewarded every ten minutes or are they rewarded each minute? I want to make sure viewers aren't getting points in decimal increments.
clever mango
Every 10 minutes
hexed herald
Cool thanks
stuck hamlet
Pyro, sound effect will fire on your overlay if the widget is present
shrewd fable
@clever mango thank you ๐
unique ore
@stuck hamlet the image portion of it... Will it fire in the alert box or the shop redeem box?
scenic frost
Whenever I get an alert. It plays a bunch at the same time. Any way to fix?
unique ore
And does it replace the default "user bought item"
stuck hamlet
It should 
unique ore
@stuck hamlet ok Ty
solar salmon
how do I disconnect tipping via SE? I'm having 2 days of trying everything and it makes my stream a powerpoint presentation. Love SE but can't run it on my i7 7700 / 1060 PC
stuck hamlet
@scenic frost make sure you have "shut down source when not visible" checked off on the browser source in obs!
@unique ore might have to manually do it
scenic frost
That fixed it. Thank you!
solar salmon
I have spent over 10 hours in the plast 2 days of fiddling and getting help and it's gotten worse
I need to stream
like now
i dont mean to be rude, its just frustrating
stuck hamlet
Well unfortunately, I cannot disable your tipping page. A staff member will have to. And they are all asleep, it's very late over there.
solar salmon
and I had to end stream after 30 minutes because 10-30 fps pn overwatch with low settings after doing every your CS told me to do this morning
/ok
stuck hamlet
I'm just trying to see what is causing this rough issue.
stuck hamlet
I understand it can be frustrating, I myself am a streamer and hate seeing it lag.
solar salmon
going from 200FPS on medium when I was using nightbot/streamlabs to 10-30 FPS on low when I'm using SE...it's just not feasible
stuck hamlet
Could we try a couple things? Or must you go?
solar salmon
if it's quick I can do now
stuck hamlet
What resolution are you streaming at?
solar salmon
720
stuck hamlet
Are you using the 32bit or 64bit version of OBS?
solar salmon
64bit
stuck hamlet
Can you try using a 1080 overlay? Just for he fun of it?
What's on the overlay?
Also, please DM me the link that's making you lag. I'll debug it when I have a chance
solar salmon
what is the reaosning for that though?
stuck hamlet
Reasoning for a 1080 overlay?
solar salmon
yes
stuck hamlet
It's default, I'm seeing if it plays a part.
Or not
Just normal debugging stuff
I'd rather help you than watch you go, so this is just testing. After that I can't really do much with the Dev team not being here.
slender lichen
@here Is there a way to integrate subs via Amazon Prime to the alerts/recognition? Got my first subs yesterday, 1 from Amazon Prime and I would love to show this on stream since itยดs a often used feature since itยดs available
solar salmon
yeah maybe when I have more time on my hands - I have done this with like 8 services in the past 10 months of streaming. I'm getting discouraged/frustrated
stuck hamlet
Also, where are you seeing this FPS drops?
solar salmon
in game
clever mango
@slender lichen If you're looking for a custom alert for twitch prime subs that is possible
solar salmon
it makes my gaming experience absolute shit - not worth me streaming if im going to be mad all the time
stuck hamlet
Can you provide me with a vod of this issue?
slender lichen
@clever mango I would love to get it within the same alertbox as the other alerts are. but a seperate one would be working too I guess
stuck hamlet
I understand he frustration, believe me. I've been streaming for 3 years :p
This is why I'm trying to help ๐
clever mango
It's in the same alert box
Go into your sub alerts within alertbox and click variation settings
slender lichen
Iยดm there...canยดt see anything about Twitch Prime
stuck hamlet
Amazon prime/twitch prime subs work just the same as regular ones.
slender lichen
Ah great! Thanks ๐
stuck hamlet
Or are you trying to create a different alert for those?
clever mango
He wants an alert specific to twitch prime
stuck hamlet
Yea, those are default.
@slender lichen is that sub showing up on your activity feed?
If you don't mind me asking, when did you sign up with us and when did you get affiliate?
hexed herald
Is it possible to give everyone access to the quotes command but not the add or remove option?
slender lichen
No itยดs not. Iยดve changed my alert like Terra mentioned but it didnยดt take it into account in the overview (the sub was thursday, both of them but it only shows the one that I already had implemented in my alert)
stuck hamlet
@hexed herald yea, that's how it is now.
hexed herald
Ok, great. I wasn't clear based on the description
stuck hamlet
Yea I know :p we are working on it
@slender lichen Can you please log out of SE and log back in?
It seems like SE isn't recognizing you as an affiliate
slender lichen
I did, and nothing changed.
stuck hamlet
Once this is done, it will start catching subs, and the default alert will work for all subs.
It won't see past subs, only new ones
From now til the end of time :p
slender lichen
Iยดm affiliate longer than Iยดm using SE. But I guess itยดs just not showing because "Prime" wasnยดt setup in SE when the sub came in.
No problem, but Iยดm glad I have set it up now for the future ๐
stuck hamlet
That shouldn't factor in it tho ๐ค
If it's not showing up in the activity feed, it's a deeper issue
slender lichen
Affiliate for ~2 weeks, using SE for 1 1/2, first 2 subs (1 regular, 1 prime) yesterday
stuck hamlet
Was there a twitch chat alert for the sub?
slender lichen
But as mentioned I didnยดt have setup the Prime setting as TerraBuck mentioned
I didnยดt notice it if there was.
stuck hamlet
As I mentioned, that should not be a factor :p
Default sub works for every type of sub, but if you're confident it's fixed, that's fine.
We'll be here if you have any more questions ๐
slender lichen
Iยดve set up the manual variation for Prime only so it should work for now.
clever mango
Cool, Let me know how it works ๐๐ฝ
unique ore
I've connected streamelements with my Gamewisp... Will it just use the subscriber alert for those then? I am not an affiliate yet if that makes a difference.
stuck hamlet
Yes, it'll use the default sub alert for them
Beware, Gamewisp API is really bad, so might have some hiccups
unique ore
Good to know.
Is there anything like vip or tiers planned for loyalty portion? Thinking like some of the functionality of deepbot here.
uneven axle
Are there any of the super themes with space for sponsors?
clever mango
Not dedicated spaces but the overlays are editable so you can add them where you want
uneven axle
I just don't know how to edit things, and animate at stuff
tight harness
Doesn't necessarily have to be animated, just put it wherever it makes sense to you ๐
minor edge
hey there how do I setup my stream elements to show my most recent sub and follower? I just switched over and the boxes on my overlay are just blank.
stuck hamlet
Most likely because you haven't gotten a sub or follower since you signed up with us
hexed herald
Is there a way to have a Playlist set up similar to nightbot? If I use the queue, do the songs leave after they're played or do they stay and replay?
I don't want to have to make the same Playlist every time but I'd also like to be able to add to it over time.
stuck hamlet
A YouTube playlist is what you'll have to make ๐
Set it to public and post it in the Settings page for Song request!
I'm not sure what nightbot uses/does
clever mango
Unlisted will work as well. Private will not
unique ore
@stuck hamlet nightbot allows you to store links within the program itselff is all
stuck hamlet
Ah
minor edge
is there a way to import my old subs and followers?
minor edge
also is there a way to do test notifications?
minor edge
in the editor?
misty hare
Yeah
stuck hamlet
@misty hare must be due to Twitch's API not responding when we checked if you live
misty hare
Weird ๐ I
stuck hamlet
@minor edge in the editor, bottom left, pink circle called "Emulate" ๐
minor edge
found it thanks @stuck hamlet ๐ for some reason it wont play the sub sound I added when I submitted it for subs so I tried on other notifications and it played just fine
stuck hamlet
๐
nimble lynx
I want to leave and stop using the service. How do I get Stream Elements to leve the chat
minor edge
how come sometimes when i test my notification it plays the sound twice? i have the sound muted in my overlay editor
clever mango
Make sure this is checked for all overlays
minor edge
thanks!
nimble lynx
Was just about to say that! I spent hours trying to figure out what the hell was going on. There was an echo coming from somewhere!
clever mango
@nimble lynx What is making you consider leaving? Can we help with something?
nimble lynx
Just more than I really need right now.
Ha! It just left my chatroom... It knew I was talking about it
dense prairie
@clever mango, do you have a second? I got a short question about the commands and i hope you could help me, as soon as you have time ofc ๐
nimble lynx
I did it just took it a while to leave
dense prairie
@clever mango voice support? ๐
nimble lynx
Thanks guys! It is looking to be a pretty damn cool service. I will be back when I have a need for more of the features you all have
clever mango
I can't join voice at the moment
stuck hamlet
You can type it out @dense prairie We'll figure something out ๐
dense prairie
Ah OK, following: i have a command called !hug, the response is "${sender} hugs ${user}" - but if the username after !hug <username> is wrong or not in the channel, the bot response "${sender} hugs ${sender}"
i was wondering if i can set the command, like if the user is not in the channel he response ${sender} hugs ${user} or <text alias wrong user>
stuck hamlet
You can use ${1}
Instead of ${user}
1 in this situation stands for "The first thing after the command name"
In this case, being whatever you want to hug
!hug plant
Onslaught hugs plant
dense prairie
i understand but i guess its not exactly what im looking for, i give you an example
we have a user called Mike and a user called Tom; Mike: !hug tom >>> StreamElements: Mike hugs tom <--- this i was happens if i have ${1}
but what i want is that the bot checks if a user called tom is in the channel, if yes he takes the correct spelling "Tom" >>> StreamElements: Mike hugs Tom
if the text ${1} is no username in the channel he just uses the term the user was typing "tom" >>> StreamElements: Mike hugs tom
is that possible?
edgy kindle
@dense prairie I dont think that's possible right now because individual users cant control replies of commands or statements
upbeat rock
Song Request question: I've disabled these, set the # of songs in the queue to 0 and the # per user to 0...but the bot continues to insist upon a YouTube ID or url - how can I disable this response?
edgy kindle
@upbeat rock Disable the commands in default commands?
stuck hamlet
I see what you mean @dense prairie but that's very hard to do/customize.
Basically a search function
dense prairie
yea, true a search function with an "if" function
would be great if you could think about it, ankhbot got it and i think its a good solution for wrong spellings
edgy kindle
It would probably be possible with a customapi @dense prairie but you'd have to find someone to make that
upbeat rock
@edgy kindle whoop! Whoop! thank you!!
dense prairie
@edgy kindle to be honest i dont know someone who can do that for me, neither can i ๐
it's not "that" important, i just thought about it today because i want streamelements to replace my ankhbot ๐
by the way, is it possible to configurate the bot that he uses the basic emojies and not the turbo
snow bane
I know this has been asked before but do we have a list of ideas for the store anywhere?
minor edge
i imported my tips from twitch alerts but it wont keep my top donation as the $30 and keeps switching to a $5 donation
is there anyway to fix that?
obsidian aurora
hey guys for some reason mz latest sub didnt show up on my Dashboard, can someoen help me here ๐ฉ
weary mist
@minor edge you can edit it at Activity Feed -> Edit session. Just make sure to click save at the bottom of the page
@obsidian aurora 1. Was this sub after you joined SE?
obsidian aurora
yes
weary mist
k, did the sub announce their sub?
obsidian aurora
yes
weary mist
@snow bane I always recommend looking at 1ceprime's store
obsidian aurora
i checked and it shows on Streamalerts but not on your software
weary mist
@obsidian aurora very interesting. That shouldn't be a problem. Can you give a time stamp of when it happened?
fierce elbow
commands seem to have suddenly gone unresposive on my stream
weary mist
@dense prairie not that I know of (to switch emoji styles)
minor edge
can i reset the scrolling recent donators text? and/or is there an option to make it show less of them?
obsidian aurora
weary mist
@fierce elbow try turning a command or two off and back on again
edgy kindle
@dense prairie Sadly the person who owns the StreamElements account would have to switch them but that would confuse people who like the monkey emotes as well
weary mist
@fierce elbow also try doing /unban StreamElements
if none of those work, part and rejoin the bot
dense prairie
@edgy kindle ๐ i was pretty sure about that fact, that it will change the emotes in every channel ๐ never mind
minor edge
is there anyway to reset the scrolling recent donations??
or to make it just display one tipe?
snow bane
@weary mist Perfect, thank you!
weary mist
at the time, not as far as I know @minor edge. If you only want to show one tip, you can use the Latest Tip widget instead
minor edge
ill try that thanks!
weary mist
@obsidian aurora is lionheart84 your channel name? link twitch to discord
obsidian aurora
fierce elbow
@weary mist parted and rejoined bot, bot posted it had joined, still won't respond to commands
weary mist
give it about 5-10 minutes, just in case
edgy kindle
@fierce elbow What commands are you trying to run?
weary mist
sometimes it could take a few
fierce elbow
tried !ping, !uptime, !points @weary mist
edgy kindle
@fierce elbow For !points did you make sure the loyalty module was enabled under Loyalty Settings
fierce elbow
@weary mist its working now, nevermind. Thank you so much
obsidian aurora
@weary mist any update?
weary mist
I have pinged people, I will let you know as soon as I know anything. For now, you can do !level <name> 250 to mark him as a sub at least for permissions and stuff
minor edge
thanks for all your help everyone!!
dense prairie
If you trigger !game when the stream is offline, the bot responses the last played game. Is it possible to add the function, to make sure if the stream is offline to response different, like "The channel is currently offline." ?
edgy kindle
@dense prairie !game responds with what the streamer set as their game; if you want it to display the channel is offline i'd recommend enabling !uptime
dense prairie
!uptime is enabled, but in my opinion, the bot should response the !uptime command if someone triggers !game but the stream is offline, do you know what i mean?
edgy kindle
I understand that in some instances that could be nice but at the same time it defeats the purpose of the !game command if the person wants to know the game if the streamer is offline
lament blade
Im having trouble with giveaway settings, ive set it up as stream elements says too but when myself and one of my mods try to use the command stream elements says to use in stream chat it wont work, can someone explain why thats happening?
edgy kindle
@lament blade Are you trying to set up the giveaway in chat or is it already set up?
lament blade
@edgy kindle already setup in stream elements
edgy kindle
Alright and have you checked the default chat commands located https://streamelements.com/dashboard/bot/commands/default and made sure the commands for the giveaway are enabled ?
hmm
lament blade
ill give that a try
edgy kindle
@lament blade It's listed as !enter
edgy kindle
Np
stuck hamlet
Do you need help @charred kindle ?
stuck hamlet
Cool, you're still sitting in Support Voice ๐
charred kindle
now that ur here
stuck hamlet
That's why I'm asking
charred kindle
oh
stuck hamlet
Sure?
charred kindle
i need to learn how to cook
stuck hamlet
Unfortunately this isn't the channel for that.
charred kindle
well
stuck hamlet
I'm sure you can find nice tutorials online.
stuck hamlet
Jacob, as I mentioned, this isn't the channel for this.
mild delta
Heya ๐ I have a question about viewers namechanging.
One of my top viewers namechanged today on twitch and were given a clean start from 0 on the current & all time leaderboard.
Their old name is still on both leaderboards, is there a way to merge the points from the old name into their new one on alltime, since it isnt updating to the new one automatically?
weary mist
!bonus <name> <number of points> to the new guy, though it won't count for all time at this time
mild delta
Yeah, my main concern is alltime. Have used the give points feature in the past to edit current highscores.
Any plans on additional customizability for alltime in the future?
stuck hamlet
It's an iffy subject
Because then it can be altered to have #FakeNews on there
And not the real stats, you know? :/
People like you that would use it in an honest way, and other people being people
mild delta
Yeah, i understand thats why its like this ๐ In that case I guess the fix would be to detect namechanges
As that's what brought this up
edgy kindle
@mild delta If twitch had UUIDs it would be different :D
mild delta
So they swap the entire value when namechanging? ๐ฎ
I dont know much about the process
weary mist
no, Twitch has UUIDs now
edgy kindle
Oh does it?
weary mist
they are just hidden
stuck hamlet
We just don't detect it by ID, due to the fact that it's easier to grab names I believe.
weary mist
everyone has a numerical ID now
edgy kindle
๐ค
stuck hamlet
^
hasty chasm
so um what emotes does the slot machine use
edgy kindle
@hasty chasm A few of the default twitch emotes but you can change them to whatever
weary mist
@hasty chasm what ever emotes the broadcaster puts in the molue settings
hasty chasm
ah ok so any emotes you have for you channel except for the sub ones
edgy kindle
You can use sub emotes too.
Just contact Partner Help to have SE subbed in your channel
hasty chasm
Ahh im not a partner
edgy kindle
Are you an affiliate?
tight harness
Twitch support then ๐
hasty chasm
i am an affliate
edgy kindle
Then you should the ability to contact affiliate/partner help
tight harness
It's regular twitch support for affiliates
edgy kindle
Ah is it?
tight harness
Only partners can contact partner help ๐
clever mango
A twitch admin told me that affiliates do not get any free subs
tight harness
That may be true, i'm a Partner so i'm not sure 
hasty chasm
ah
edgy kindle
@clever mango It should be allowed for bot accounts
hasty chasm
worth a shot I suppose
edgy kindle
@hasty chasm Just make sure to specify StreamElements is a bot account
hasty chasm
alright sent in a email
dense prairie
Will there be a Discord integration for streamelements?
edgy kindle
@dense prairie I believe sometime in the future based on the @lament blade account but no eta
dense prairie
thanks ๐ thats all i need to know
stuck hamlet
Personally looking into that @dense prairie
mild delta
So no real solution to the alltime highscore namechange atm at least? Should I post anything in feature requests for it?
stuck hamlet
If you have any questions about it, feel free to ask.
I'm look to have the first prototype be able to sync commands and roles
edgy kindle
@mild delta Not at this moment but we'll keep you posted if anything comes up
mild delta
Alright cheers
stuck hamlet
For sure Rainy, always open to suggestions ๐
mild delta
^^
dense prairie
i have a question about the leaderboard, on mine the ignored users are still visible in the "all time" overview. is it possible to also remove ignored users there?https://streamelements.com/icelaptop/leaderboard
lament blade
Can someone help me?
edgy kindle
@lament blade Ask your question lol
clever mango
Did you add your browser source?
lament blade
Yes
clever mango
Your resolution needs to match the SE overlay, most likely 1920x1080
for the browser source
Also, check "shut down source when not visible"
lament blade
But everything else in browser source works
clever mango
?
lament blade
If i put something else in browser source it works
clever mango
I'm helping you to add your SE overlay in as a browser source
lament blade
Yes
clever mango
Right click the browser source and go into properties
Make sure your width and height are set to 1920x1080
lament blade
It is on there
clever mango
And source shuts down when not visible
lament blade
Is off
clever mango
It should be checked
lament blade
Mayby something wrong with the link?
clever mango
DM your link to me please
dense prairie
TerraBuck - heute um 02:18 Uhr
And source shuts down when not visible
i see that this has to be checked, but why?
if i switch the scene, and go back again, it takes about 3 seconds to reload the scene, thats annoying ๐ฆ
weary mist
its to stop multiple alert sounds being played
dense prairie
but it takes soooo long if you switch the scenes >.<
dense prairie
thanks - almost never used it, but its a good point here
strange dagger
Anyone available to answer a quick question?
stuck hamlet
What's up? @strange dagger
strange dagger
@stuck hamlet pretty random question. I use nightbot and streamelements. I know, i could switch to one, but i like both for different reasons. lol. Anyway, I use nightbot for song requests, have it disabled in streamelements. But everytime someone requests a song, nightbot gets it properly, but then streamelements says "song request failed, not enabled" which is correct, but is there away to eliminate that message each time since I'm not using stream elements song request feature?
stuck hamlet
Disable the command :p
strange dagger
good idea! ill try that
duhhhh
lol
I guess i figured disabling the feature itself was enough.
stuck hamlet
It's understandable
strange dagger
Thanks @stuck hamlet
stuck hamlet
No problem Charles ๐
ancient wigeon
They call me jar head
charred kindle
wazup
ancient wigeon
but my jar delivery is late
stuck hamlet
What?
charred kindle
i need help
stuck hamlet
Sup paladin
stuck hamlet
It's called store redemption
charred kindle
where