#helpdesk-twitch

1 messages ยท Page 94 of 1

native cedar
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if I had to guess, and I'm opening the door pretty wide for actual SE staff to correct me on this (hey, I want to learn the internals if I can!!)... SE checks the Twitch API for followers more frequently if you're using them for follow notifications... I haven't noticed any kind of delay on my stream, streams I watch, or even streams I mod

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but then they all use SE for notifications as well

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it makes sense from a bandwidth use, scheduling , and processor utilization standpoint

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take the above with a grain of salt, though, as I don't work for SE so I'm just guessing

weary mist
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Yes

sleek geyser
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I don't know

native cedar
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@sleek geyser one possible workaround would be to set up a StreamElements follow notifications with no video, image, or sound, and make it 1px by 1px, just so SE is checking follows more frequently, that should bring things back in sync

stuck hamlet
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or use our follow alert with KappaGen because they are meant to trigger together, at the same time

sleek geyser
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the problem is that I want all alerts to look the same, and I'm not using StreamElements for donations

native cedar
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you can do that

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use the same font, color, and image/video

stuck hamlet
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can i ask why?

native cedar
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SE lets you import an image or video for that

sleek geyser
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two reasons, you can make the alerts look much better with the other platform, and it offers all kinds of different payment methods beside paypal if people want to

stuck hamlet
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Can you show me a "much better alert" ?

native cedar
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I dunno about the looks part of that... you can make SE alerts look pretty damn good if you know what you're doing

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tho I would like the ability to make the chat BG semitransparent or attach the BG to the messages so it's only present when messages are displayed -- preferably both

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tho if there's support for entering my own CSS I can do that already ๐Ÿ˜ƒ

weary mist
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@native cedar you can

stuck hamlet
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CSS on obs

weary mist
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Go to custom color, and the bar on the right is transparency

native cedar
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oh?!

weary mist
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@sleek geyser there are both coming. We are 3 months since we released to beta, don't over judge us. Takes time to implement the things those services have had 5-10x longer to perfect

sleek geyser
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I'm not judging, I'm just noticing

native cedar
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oh!! how did I miss that?

sleek geyser
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you doing great work

native cedar
stuck hamlet
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You can edit the CSS in OBS

native cedar
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wonderful!

sleek geyser
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never even thought of that

stuck hamlet
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@sleek geyser what service is this from?

sleek geyser
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that's amazing

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tipeeestream

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it's a preset of theirs

native cedar
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@sleek geyser what @stuck hamlet just said to me applies to you as well ๐Ÿ˜ƒ

sleek geyser
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but I adjusted it with custom css

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like @native cedar wanted to have

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๐Ÿ˜„

native cedar
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so technically, if you have hosting for your own fonts you can use any font you want and custom CSS opens up pretty much any layout you might want

sleek geyser
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not really, since you're bound to the html and JS, but still very much

native cedar
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that's why I said pretty much ๐Ÿ˜ƒ

edgy kindle
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@jagged ridge Not yet. We disabled that feature due to youtube API limit

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We're working with youtube to get that limit removed or improved

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I'm not sure, maybe @weary mist can answer that

fathom raptor
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Hey, is there a way to limit redemption by user?

edgy kindle
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Not currently only global

fathom raptor
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Thank you

edgy kindle
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@jagged ridge I explained this to you above :D Not currently due to the youtube api limitations

inner hound
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bot is not reading the mesages from the bits donations, can anyone help?

weary mist
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As for other places, I know that it Jas been mentioned a few times that we are looking at them, need access to the api for that

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@inner hound is that for the alerts or the chat messages

inner hound
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alerts

weary mist
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@jagged ridge for the youtube thing, we get 10000 cookies. We can get a search request for 1 cookie, or 10 link requests for a cookie. So that there are enough cookies left for everyone, we do just the link

inner hound
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the bot that is supposed to read the message given with the cheer

weary mist
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Well, I am asking where you are expecting it to put the message so I can troubleshoot

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Not yet, but it is being looked at (that was mentioned once)

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Only youtube, but given time, we want more options

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Take some weight from the youtube api and spread it around, lol

strong dock
clever mango
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@lament blade has 100% ๐Ÿ’œ for everyone

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That's a bug. The team is looking into it SeemsGood

weary mist
strong dock
blazing briar
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Heya guys, I was wondering please what I am doing wrong. I was able to change the picture and sound in alert box but only for follows and hosts, for sub and cheers it isnt working. Any ideas?

edgy kindle
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@blazing briar This is an issue with the variations. Simply remove them and it'll be fixed

blazing briar
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remove the variations you mean?

strong dock
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can i change currency to an emote or emoji? plz say yes....

blazing briar
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got it - thanks @edgy kindle โค

edgy kindle
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@blazing briar <3

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@strong dock Dont see why not you can name your currency to whatever

strong dock
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yep it worked

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previous bots wouldnt reconize colons

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YES!!!

clever mango
weary mist
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@jagged ridge its for those that want to use BetterTwitchTV emotes

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yeah

clever mango
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Or use any of the thousands of emotes available there

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But it's not required ๐Ÿ˜ƒ

edgy kindle
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Maybe some time in the future @jagged ridge but not yet

mellow jacinth
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so what are all the values for making commands $(user) $(channel)

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is there one for [to user]?

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ignore this question I did not read the description

clever mango
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Hi @lament blade do you need voice support?

lament blade
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Oh sorry not now

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i forgot ! to close it haha

edgy kindle
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@mellow jacinth You can find all of that information in the Variables tab of commands :D

clever mango
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No worries just thought I'd check

mellow jacinth
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Really? Thanks @edgy kindle !

lament blade
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i wish i could show my latest sub and donation ๐Ÿ˜ฆ as it seems so empty now xD in the overlay

edgy kindle
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Donation you can manually do @lament blade

lament blade
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iknow but i don't know how to do that manually

edgy kindle
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Under your session edit page; Activity Feed > Edit Session

lament blade
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and when there is a new donater that is higher it will automaticly update ?

edgy kindle
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Yeah

lament blade
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oh oke that's nice !

edgy kindle
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If you only want latest tipper use the one up and to the right

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@jagged ridge You posted this in feature request already; We dont currently have a way to do what you're asking

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Well I figured you were requesting it since you posted it there first

sick needle
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Hi guys sorry to bother you but some of my followers are getting <Link deleted> when requesting songs

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any ideas?

edgy kindle
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@sick needle Sounds like you have spam filter on either in the bot or twitch settings

sick needle
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@edgy kindle ill check that out

edgy kindle
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Scroll down to Block Hyperlinks

sick needle
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Already unchecked

edgy kindle
sick needle
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Link protection off

edgy kindle
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Check your channel viewers and see if you have any other bots in your channel that you might have used before?

sick needle
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no none

clever mango
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What is your twitch channel?

sick needle
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yog1gaming

edgy kindle
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@sick needle Sounds like someone might be trolling you or something because if none of your settings are blacklisting links there should be no reason for it to say <Link Deleted>

sick needle
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it happened to a friend thats why i am here asking

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he tried it and got that

clever mango
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I was able to post a link in your channel just now

edgy kindle
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Yeah

sick needle
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2 secs terrbuck im going to lower it down to everyone

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it didnt go through

edgy kindle
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On my screen it worked fine

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So he must have trolled you

sick needle
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like i said it was a friend

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Guys i would not be bothering you if it was just a random guy, It was a friend whom i am on TS with who had this issue

edgy kindle
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We understand that but as you just saw it did not tell us Link Deleted when we both posted a link

clever mango
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Screenshot your SR settings please

clever mango
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Ok, now check that !songrequest command is enabled under default commands

clever mango
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Working now ๐Ÿ˜ƒ

sick needle
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Thanks

clever mango
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No, !redeem or an alias of !redeem is required

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You could make an alias !play ---> !play haha

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Default commands

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Add it as an alias for !redeem

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Oh sorry I forgot !play was just added for song requests

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!sfx as an alias?

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Or just use !redeem haha

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yes

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is the store redemption widget in your overlay?

lament blade
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is it normal that some of the overlays give like huge fps drops ๐Ÿ˜ฎ ingame

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i use 1080gtx with i7 7700k

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it goes from 300-170 fps when i use the overlay

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on obs

clever mango
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Do you have other sources in your OBS scene? Do you have multiple scenes with browser sources and if so, are they shutting down when not visible?

lament blade
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ooh true

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they are not shutting down

clever mango
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There ya go

lament blade
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thanks i will look at that

clever mango
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With that hardware you should not experience those FPS drops

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normally

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I also disable OBS preview while gaming which helps

cloud topaz
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how do i stop the chat bot from announcing that someone is hosting me with 0 viewers every 15 seconds

clever mango
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in chat or on stream?

cloud topaz
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twitch chat on my stream

weary mist
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!lurks

clever mango
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Are you using the chat widget?

weary mist
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the answer is yet

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yes

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chat module, settings, hosts

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you can change settings there

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so it will only announce with more than 1 viewer or what ever you want

cloud topaz
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thanks

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I thought i looked there

mellow jacinth
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Sorry I'm a bit confused how to you make a command in chat with user levels?

weary mist
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!cmd add test test

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then

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!cmd options test -level 500

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that makes the test command mod only

mellow jacinth
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thanks @weary mist !!!

drifting blade
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hey so I can see my alerts in the streamelements editor but they are not showing up on my stream at all

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any idea? do I need to refresh everytime?

rancid rivet
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I don't know lol

frosty zealot
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Did you save your overlay?

drifting blade
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overlay is saved

frosty zealot
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Can you see any overlay elements in OBS?

drifting blade
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I can hear the alert but im not seeing anything

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yeah

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I can see some of them

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the alertbox, kappagen, and event box are not showing up but all the other image files are

frosty zealot
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Right click the browser source, go to properties and make sure it is set for 1920x1080

drifting blade
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it is

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this was working fine last night

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the alerts are just not showing up at all on obs

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but i can see themn on the stream elements editor, they are not set to invis

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they are on the highest layer

frosty zealot
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If youโ€™re hearing sounds, they are going off. Do you have multiple scenes with the source?

weary mist
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@drifting blade it could have been the update this morning that messed with it. You might need to just refresh the cahce, and if that doesn't work, try recreating the browser source

gaunt parcel
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hello i have submited 720p as my resolution but it is displaying partial cut off screen?

pine hemlock
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Did you set the resolution of the overlay in the overlay manager to 720 and set the browser source in obs to 1280x720

lament blade
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Can the "Alltime" part of the points' leaderboard be deactivated or hidden? Especially in the command !top points/alltime/online/offline ? It seems to confuse a lot of viewers between points and alltime

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Another question, what is the variable used to show !top points ?

atomic hollow
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@jagged ridge we are teting it now, should be up in a few days

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@lament blade you can delete the default command and create a custom command that doesnt links there

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we post it there for now

atomic hollow
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the best suggestion is Chrome

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how about incognito?

celest ridge
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The !songrequest or !sr doesn't work. The bot doesn't respond to them, even !settittle or !setgame.

atomic hollow
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twitch username?

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@celest ridge

celest ridge
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@iambetyou

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I can maybe restart the bot? !points and some other work

atomic hollow
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you disabled that command

celest ridge
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!ping might be off, but !songrequest doesn't work,

atomic hollow
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both disabled

celest ridge
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Ohhh

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Any other place has it enabled :D Thanks!

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Do i need to set the points for using it too?

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in that space

atomic hollow
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seems like loyalty is enabled for you

celest ridge
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Thanks! I'll start streaming in a bit, will tell you if it works. :)

rare umbra
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Anyone else notice having their Google chrome freeze up when streamelements is open?

tight harness
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What's your CPU usage when this is happening?

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Because the only time I've noticed it showing anything like freezing is when I have 100% CPU usage which is a problem with how much I'm doing on my PC, not the site

frosty lantern
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i havent had this @rare umbra

sleek geyser
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Is it possible to add a global sound cooldown for all sounds? Some days ago I had like 3 sound effects playing at the same time

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Or at least stagger them one after the other

frosty lantern
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@atomic hollow

atomic hollow
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heya

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playing at the same time?

frosty lantern
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wasnt looking for a chat was pointing out the person above XD

atomic hollow
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from different sources?

ancient wigeon
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searches the depths for any info on the often promised, but somewhat estranged cheer cup

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has come up with nothing

atomic hollow
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@ancient wigeon Im DMing you

mellow jacinth
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beep beep

atomic hollow
pine hemlock
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@atomic hollow that looks like u irl

atomic hollow
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true

onyx lodge
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my host alert doesnt work

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can anyone help me?

gaunt parcel
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when i select 720p for my resolution for the supertheme it makes part of the screen cut off can they not be sized les then 1080?

orchid jacinth
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How do I make followers appear in chat?

atomic hollow
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@onyx lodge streaming from a console?

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@gaunt parcel some super themes are designed for 1080P, you will need to move some elements to support 720P

gaunt parcel
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ok ill just use 1080 for now just twitch usually downgrades my stream to 720p thats why i was gonna try stream in 720 instead

clever mango
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@gaunt parcel I recommend using 1080p overlay with 1920x1080 canvas resolution in OBS. Then downscale within OBS to 720p output resolution

atomic hollow
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^^

upper steeple
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is there a bug with the tip goal right now? I just opened my obs and the bar is cut off halfway vertically

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and the text is super small inside the bar now

atomic hollow
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@upper steeple can you send me a screenshot?

sinful fjord
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Just a silly question but even if I don't run it with OBS will it do chat alerts when someone follows me or at least ping me so I can see it?

clever mango
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It sure will ๐Ÿ˜ƒ

sinful fjord
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Okay! Thank you! ๐Ÿ˜Š

upper steeple
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now that is what it looks like but when i go to the overlay manager it looks like this

atomic hollow
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which overlay is that?

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name

upper steeple
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pink starfield

atomic hollow
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just load the overlay and refresh it

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the bug was fixed

upper steeple
atomic hollow
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move the object for a sec

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i just looked in your overlay and it looks good

upper steeple
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i click it and now i can't read the text

cinder ibex
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Just a question... Yesterday someone donated a pretty big amount. But the alert didn't show, and still can't see it in streamalerts. I did receive the donation on paypal. But I felt so sorry for the person... Any idea how this was possible? In that same stream, earlier someone else donated and that alert did show...

clever mango
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Tip moderation

upper steeple
atomic hollow
upper steeple
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@atomic hollow why is the text so small when it it was readable before i clicked it

cinder ibex
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@clever mango I don't use tip moderation...

edgy kindle
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@cinder ibex Are you 100% positive they sent the donation or did they just tell you in chat? Does paypal reflect the donation?

clever mango
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Do you see it in your "my tips" section? @cinder ibex

atomic hollow
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@upper steeple we added an option to change the inner text size

upper steeple
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@atomic hollow where is that?

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@atomic hollow never mind i found it

serene granite
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we JUST added it ๐Ÿ˜ƒ

cinder ibex
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Yes, I checked on my Paypal it was there, 130 euro. So the money is indeed received. It doesn't show ini the "my tips" section

upper steeple
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@serene granite @atomic hollow wooo thank you guys so much

clever mango
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Is there a chance the donation was made using another service?

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Using paypal but not StreamElements

edgy kindle
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@cinder ibex You could manually add the tip for now and we will look into this problem

upper steeple
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@atomic hollow can the text be moved inside the bar so its more centered vertically?

cinder ibex
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It was German Paylpal... she told me this was the first time she donated through streamelements, so I think she used the link in my channel. I don't use a direct link to Paypal...

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@edgy kindle thank you!

edgy kindle
atomic hollow
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@upper steeple we just saw that its not aligned, fixing it now

upper steeple
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@atomic hollow roger

atomic hollow
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@cinder ibex never heard of such a thing, very weird

clever mango
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โฌ†

atomic hollow
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that it went through PayPal but not shown in SE

cinder ibex
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yes... I thought so too...

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I will ask the person who tipped what she did exactly...

atomic hollow
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let us know

edgy kindle
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As Suezan said, shortly after another tip was gotten but the large one was not

cinder ibex
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Yes, I will ๐Ÿ˜ƒ

real moth
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is there a way to bypass the character limit when creating a command? Im using the ${random.pick} module and i have a lot of choices written that it exceeded the character limit ๐Ÿ˜ฆ

clever mango
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I believe that limit is determined by twitch. They limit messages to 400 characters per message

silk patrol
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@real moth twitch has a character limit, we use the same character limit. Nothing we can do about that

real moth
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that's understandable. thank you ! ๐Ÿ˜ƒ

upper steeple
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@atomic hollow any eta on the realignment of the tip goal text?

silk patrol
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@upper steeple have you tried the condensed version ? It works fine for me

upper steeple
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@silk patrol it is condensed

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@silk patrol shadowboxer said they are working on the vertical alignment of the text inside the tip goal widget bar cause its not aligned properly

silent helm
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Hey, Is there a way to import ankh-bot points into stream elements?

clever mango
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There is ๐Ÿ˜ƒ I can walk you through it but it might be easier in voice support if you are able to do that

silent helm
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Sure

clever mango
gentle imp
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hi guys, is there a way to display an image triggered by a command?

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was looking at overlay but didn't find any

clever mango
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Sure, using the stream store

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You can have an image associated with an item/command and then when redeemed in chat, the image will pop up

gentle imp
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just via redeem then, I did recall that but didn't want to make it cost something

clever mango
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It can be free

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๐Ÿ˜ƒ

gentle imp
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maybe I can set it to free, lol

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ty hehe, at the same time

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any way to use it with a command without being redeem?

clever mango
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!Redeem or an alias for redeem is required

gentle imp
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seems I can't brain atm, I've done that before, looking into it, ty ๐Ÿ˜ƒ

clever mango
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Under default commands you can click on the pencil icon next to the redeem command and add an alias that will also trigger !redeem

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You're welcome

lilac owl
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I have two quick questions. Is there a way at all to sort store redemptions? For example if I wanted to look at who redeemed a specific item, without having to sift through EVERY redemption. I tried using the search bar function, but it doesn't work. Also my viewers have mentioned not getting bonus points for hosting, which I have turned on. Is that a function still being tinkered on?

stuck hamlet
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No and yes

silent veldt
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Does the overlay have to be launched in browser when Live?

stuck hamlet
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No, you take your overlay link and put it into OBS BrowserSource

lean wedge
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How do I go about changing my email address for my account?

clever mango
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It's the same as the email on your twitch account

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You can change it with Twitch and it will update on SE

lean wedge
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Ohhhh

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So I just have to wait for it to update?

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okay it worked

clever mango
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Try logging out/in

lean wedge
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I thought you have to manuelly change it or something

edgy kindle
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@lean wedge You can try using CTRL+F5 too to clear your cache if logging out/in doesnt help

solar salmon
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so I lost 2 follows overnight (RIP me) - how do I modify it on my follower goal so it reflects current totals?

clever mango
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Activity feed --> Edit session

solar salmon
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thank you! ๐Ÿ˜„

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is there a way to have a variation for host alerts?

clever mango
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Not currently

solar salmon
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ok thanks

clever mango
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@solar salmon You can however have variations for the chat alerts that pop up on hosts ๐Ÿ˜ƒ

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depending on the number of viewers

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Modules --> Chat Alerts

solar salmon
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right...I'm used to my 2 options for host alerts though...it's a small nitpick. I just can't pick which gif I like better....

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๐Ÿ˜›

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but thank you

halcyon comet
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i have a few things. is the bit cup not featured here. also my latest follower /subscriber widget is not updated nor is my sub goal. maybe i missed something on setting those up.

edgy kindle
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@halcyon comet Alright so Bit cup will hopefully be here this week-ish its in testing right now; Did you import from another service?

halcyon comet
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i did from stream labs

edgy kindle
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Okay for your follower widget you will have to wait until a new one because we can't pull that information(from my understanding) same with subscriber however you can manually correct your sub goal.

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On your main dashboard Click on the Activity Feed Tab on the left and then on the right when the page loads click the Edit Session button. here you can edit main information for your widgets that get information such as Sub, Follower, and tip goals

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@halcyon comet

fallen breach
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Hey. a question. when you import revlo points. does the bot just give everyone the points they had on revlo? also thanks fro adding store. i didnt know how i would be able to make rewards before i found stream elements

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for*

clever mango
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Yes importing from Revlo will add the names and their points to the leaderboard

fallen breach
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okay

halcyon comet
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thank you @edgy kindle helped a lot.

brittle rock
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Im irritated from the songrequest menu ๐Ÿ˜ฆ Is it possible, to show only videos with donations as a video on stream and every other sr without a donation without a video?

frosty zealot
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for clarification you want to use a video that is requested in a donation with the alert? and all other songs to just be audio?

brittle rock
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Yeah.
If you pay a ammount of donation with a songrequest: Your Video will be showed on strem
If you did a solo songrequest without a donation: Your Video will not on stream but the audio

lavish canyon
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I have something i need help with

frosty zealot
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I don't see a way to do that @brittle rock but I'm still looking into it.

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what do you need help with @lavish canyon?

lavish canyon
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setting up my twitch panels

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i thought that stream elements helped with that due to the donation and social media stuff

frosty zealot
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#creative-chat might be a good place to ask for that, Stream Elements does not offer those natively

clever mango
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It's not possible right now to request a video with a tip/donation. Only song requests (audio) @brittle rock

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If you are looking for Stream Elements panels we have them @lavish canyon

lavish canyon
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you guys do?

clever mango
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Yes, I'll link them. One sec

lavish canyon
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thanks!

tender heath
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is there a way for me to set up a !setmulti command that changes !multi to twitch.tv/"whatever the imput to !setmulti"

lilac owl
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Thanks! @stuck hamlet

clever mango
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@tender heath Not right now. One command cannot alter another command. However you can use the $(args) variable to create something like this:

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The response would be https://twitch.tv/${1}

tender heath
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oh yeah

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would viewers be able to run a command to see the link?

clever mango
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If you add the link that it spits out to the !multi command

tender heath
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ok thanks for the info

clever mango
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!setmulti would be https://multistre.am/${1}

silent veldt
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whats the spec requirements for super themes? my game lags hard when i have then activated

clever mango
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There are no posted requirements. Are you shutting down all browser sources in OBS when they are not visble?

edgy kindle
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@clever mango Would need to be ${1:}

silent veldt
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i dont have all browser sources deleted if thats what you mean

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just invisible

clever mango
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Why is that @edgy kindle ?

#

It worked as shown above

silent veldt
#

actually on this specific scene i don't have any other browser sources

edgy kindle
#

Hmm it should be ${1:} so it gathers all arguments

clever mango
#

Oh, I used !setmulti name1/name2/name3 so it was only one argument

edgy kindle
#

ah okay

stuck hamlet
#

1: would be useless in this scenario

clever mango
silent veldt
#

Yeah my frame rate drops when I have the super theme activated

frosty zealot
#

what processor do you have?

stuck hamlet
#

what are your specs? xanUp

silent veldt
#

i5 6400

stuck hamlet
#

gfx?

silent veldt
#

gefore 970

frosty zealot
#

what game are you playing?

silent veldt
#

Heroes

#

on High

stuck hamlet
#

did you do what Terra said?

silent veldt
#

yeah. i dont have anything else active

frosty zealot
#

hmm... hots doesn't typically draw that much I don't think.

silent veldt
#

I guess I'll try with the regular theme and see what happens

stuck hamlet
#

Are all your Se browser source set to shut down?

silent veldt
#

yup

stuck hamlet
#

i have an i5 4700 and GTX 960, i ran the OW super theme fine

silent veldt
#

Yeah I'm running at 60fps and it keeps jumping around

mossy osprey
#

Hello @stuck hamlet

stuck hamlet
#

hi

mossy osprey
#

I have a question

#

So if I changed my twitch name, do I need to import stream elements to a new account?

edgy kindle
#

No

mossy osprey
#

@stuck hamlet

#

What needs to be done to make it work again?

edgy kindle
#

I would think a good ol' CTRL+f5

sly pier
#

hey i had a question

do i need obs for a stream overlay?

edgy kindle
#

@sly pier You can use xsplit too :D

stuck hamlet
#

You just need to sign out and back in to StreamElements @mossy osprey

mossy osprey
#

@edgy kindle okay thank you

sly pier
#

so i cant use shadowplay? cus that is easier to set up ๐Ÿ˜„

stuck hamlet
#

You need something that supports browser source

#

and i dont think shadow play does

sly pier
#

o

#

if i like streaming maybe ill set up obs

#

but i can use the bot right

clever mango
#

Yes

sly pier
#

ok

#

nice ๐Ÿ˜„

fresh furnace
#

Guys

#

I need quick help

#

How do I use the Themes Gallery items

#

I cant get it to work..

clever mango
#

You select a theme and then edit it in My Overlays

fresh furnace
#

Uhu

#

But

#

How to use it

#

In OBS

clever mango
fresh furnace
#

kk

dense egret
#

What's the best way to do a shoutout for another streamer? I want to make a shoutout command, but I am not familiar with the variables.

Example: ! shoutout ( name )
A shoutout to ( name ) check out their stream at ( twitch link )

I'm just so lost on these...

clever mango
#

We have a !shoutout command template

#

When you add a New Command you can click the Command templates box and you'll find shoutout in there

cosmic summit
#

Hello, I'm a former Revlo bot user and probably going to ask a few things that have been metioned before. I didn't see a way to announce to my channel once every [x] minutes that the bot is active and folks are earning points. It's nice to have a way to inform everyone there are ways I'm saying thank you for watching.

Maybe I just didn't see it, but is there a way to add reward notifications to OBS shows when an item was redeemed by a user?

clever mango
#
  1. Use timers, all the way at the bottom on the left
#
  1. Yes, by adding the store redemption widget into your SE overlay
cosmic summit
#

Wow thank you for the quick answer Terra

clever mango
#

You're welcome

cosmic summit
#

When I'm using variables, should I include the dollar sign? Such as "Hello ${user.name}" or is it "Hello {user.name}" ?

clever mango
#

The $ is included

silk patrol
#

@cosmic summit depends, in custom commands, you have to type the dollar sign. In the overlay editor and bot modules, you don't

#

also, you can either use {} or (), both work

cosmic summit
#

I'll give it a shot then and see what's working. I was specifically asking for the timers, but that's a pretty easy one to test

clever mango
#

${user.name} will not work in a timer as the command is not being triggered by a user

cosmic summit
#

Right, was trying to pick an easy one lol, should have just said what I was doing which was with ${pointsname}

clever mango
#

Ah I see SeemsGood

warped jungle
#

Hey everyone, quick question. Do you know if i am able to bring a image back into an overlay long after i have deleted it? such as webcam window or chat box?

shadow tiger
#

was wondering if i someone can help me really quick

clever mango
#

@warped jungle A supertheme overlay? If so, the assets can't be added back to the overlay

#

hi @shadow tiger

shadow tiger
#

i reformated my pc 2 days ago redownloaded everything and im now setting up my obs and i when to the overlay i want to use removed the stuff i dont want on it and put the overlay url in my obs but the entire overlay is not showing up

warped jungle
#

Sounds good! thanks ๐Ÿ˜ƒ

shadow tiger
#

my obs and when i go to*\

silk patrol
#

@shadow tiger have you saved and then clicked "launch overlay"?

shadow tiger
#

ok got it to work thx for the help

silk patrol
#

@warped jungle if it was a stock image, you can create a new overlay with the same theme and you'll get everything back. if it was something you uploaded, it should still be there

shadow tiger
#

wait one more question

#

when i change my scene to my brb screen or another overlay why does it take a second to pop up

clever mango
#

Sorry, one question per hour Kappa

weary mist
clever mango
#

The browser sources have to load like any other site

frosty zealot
#

that's the browser needing to load. you may want to use studio mode in order to get it to load before switching scenes. or there's the option of using multiple sources and not disabling sources that don't use audio elements. (this could be a CPU draw if all your scenes have Kappagen or animations)

shadow tiger
#

ok thx for help both of you

misty torrent
#

is there a way to permit viewers to temporarily bypass bot time outs? ๐Ÿค”

weary mist
#

!permit <username> will allow them to post links, if that is what you are looking for

misty torrent
#

oh does it? i guess i just didnt see anything that talked about it on the site

weary mist
#

sees @ancient wigeon typing, escapes out the back door

ancient wigeon
#

Ahoy me hardy's. See here, the bits cup is narwhere to be seen, says I

#

@weary mist Scalper AHOY.

weary mist
#

o/

ancient wigeon
#

I'm gonna keep doing this

#

until my dreams come true

weary mist
#

โค

clever mango
#

Don't let your memes be dreams

weary mist
#

it will happen

#

one day, you will come in with the pre-cup shakes, and leave with a skip in your step

ancient wigeon
#

Better get the adult diapers ready, then

weary mist
#

Depends on how long it takes scalpsass

ancient wigeon
#

blarf

weary mist
#

lol

#

I had to through a pun out there

clever mango
#

scalper? puns? doctorNANA never doctorNANA

weary mist
#

lol

warped jungle
#

hey quick question about the sell out option thing ma bob er..wow i cant spell. How do i get on it if i am currently using SE overlay, tips service, and bot?

weary mist
#

just gotta ask the right person ๐Ÿ˜‰ I'll check you out and get you added

warped jungle
#

awesome, thanks :p

weary mist
#

portal 2, eh? I haven't played that in a while Kappa

warped jungle
#

oh yeah? :p yeah I'm very good ..at being bad at portal 2 ๐Ÿ˜‰

silk patrol
#

the portal games were so freaking good

weary mist
#

hAHA, I think I have them installed just to deerp around at somepoint

tight harness
#

I installed it again recently to play co-op with my girlfriend ๐Ÿ˜„

weary mist
#

should stream it Kappa

ancient wigeon
#

keeps a watchful eye

silk void
#

is there a way to give different mods different permissions, like im head mod of stream so only i am able to mess with the commands but then the other mods cant?

edgy kindle
#

@YTGamingWithJosh#3325 Sadly not but that is definitely a great suggestion

olive lintel
#

@YTGamingWithJosh#3325 or you can use the supermod option ๐Ÿ˜ƒ

edgy kindle
#

@olive lintel True i forgot to look at it that way. @YTGamingWithJosh#3325 You would need to get access to the dashboard and set the command !command to super mod

tranquil iris
#

my donation goal widget has been acting up the past two days, is this something being worked on or something?

edgy kindle
#

@tranquil iris What has been acting up with it?

olive lintel
#

@tranquil iris now the donation goal can be resize.

tranquil iris
#

so yesterday it just randomly started to not look aligned in the Condensed view

#

the bar was thinner and not lining up right

olive lintel
tranquil iris
#

when i go in today to try to fix, it.. i mean it's all over the place

weary mist
#

hmmm, condensed should be fine

olive lintel
#

yep, try condensed meanwhile

tranquil iris
#

this is not related to inner text size.. and in addition, when i UNCHECK condensed, it is just blank

weary mist
#

uncondensed obtained a bug with an update, but it is being worked on. it was unexpected

tranquil iris
#

i can't get the text to be vertically centered in the bar anymore

#

at any font size from 12 to 32

#

it just chops the top of the bar and looks bad

#

it never centers

#

the text settings dropdown seems to have no effect

olive lintel
#

@tranquil iris please, take an SS with the text chopped please

tranquil iris
#

that was my first screen

#

the text was always centered fine and looked great

#

but now it's always like this regardless of font size

edgy kindle
#

@tranquil iris Looks like you have the bar too shrunk

#

*expanded

#

not shrunk

weary mist
#

nah, that is ttotally an alingment bug, the text size dictates the bar girth

olive lintel
#

yep.. confirmed.. it's a but

tranquil iris
weary mist
#

so we need to get that onto the bug board, thanks @tranquil iris

sterile panther
#

dumb question here, but how do i actually get the overlay onto my stream?

tranquil iris
#

any chance of a quick fix? this looks really bad

weary mist
#

@sterile panther browser source on OBS

sterile panther
#

thought so, but where is the link, or is it the link after i launch it

weary mist
#

yup

#

the launch link is it

sterile panther
#

ok im dumb thanks

weary mist
#

you good, always good to ask questions just in case

tranquil iris
#

like I'm gonna fly without the donation bar today because it just looks really bad and unprofessional

#

but it'd be great for it to be fixed sooner rather than later

clever mango
#

Shadowboxer was made aware this morning of the text bug and said there should be a fix in the next day or two

weary mist
#

โคด

olive lintel
#

@tranquil iris โคด

tranquil iris
#

okay thank you

#

i appreciate the response and action

sterile panther
#

ok, another question, when i put it in the browserscorce, it comes up only half the overlay? what do i seem to be doing wrong

weary mist
#

@sterile panther change the width to 1920, height to 1080. While you are at it, check the "Shutdown source when not visible" box as well

#

its in the browser source settings, right click, go to settings/properties

ancient wigeon
#

drinks from the bottle because he can't find his cup

edgy kindle
#

@ancient wigeon Shhh shh shh It'll be okay feelsdankman

ancient wigeon
weary mist
ancient wigeon
edgy kindle
tranquil iris
#

okay so here's a puzzle for you. song requests cost 50 points on my stream. subscribers get a 50 point discount, therefore it's free for them. that works perfectly. except for ONE guy. one sub gets charged 25 points somehow. we have NO idea how this could even be possible but it has been happening that way for at least a couple months. any ideas?

weary mist
#

the discount is a percent, working on getting that documented better

#

put in 100, and it will not charge subs a single point

tranquil iris
#

OH

tight harness
#

Don't believe I've heard of a Paladins one in the works yet

weary mist
#

they are working on the top games seen on twitch, so unless it is up there, it might not get a dedicated theme ๐Ÿ˜ฆ but there are some generic ones in the works to help cover all the other games

frosty pendant
#

Hello! I got problems with my overlay that i fixed, it doesent show Recent subscriber

random tartan
#

Is there a level system in streamelements? There is a variable for it but I cant seem to find anything else

frosty lantern
#

latest or recent @frosty pendant

clever mango
#

@random tartan Levels are used for assigning REGULAR, SUBSCRIBER, MOD, and SUPER MODERATOR to users

weary mist
#

lmao

random tartan
#

oh, ok thanks,

clever mango
weary mist
#

a more detailed leveling system has been requested, but not on the docet at the moment, due to much much large fish being fried

#

and that image is incorrect. Everyone should be changed to Plebs

random tartan
#

lmao

weary mist
#

because that is what the bot calls them Kappa

clever mango
#

FeelsPlebMan

random tartan
#

I requested levels today in feature requests

weary mist
#

oh, it has been on there since I started, haha

#

2.5 months ago

#

its got the ground work for some customization, just needs the programming done to make it fit. So hopefully once they get going on it, it will be quick and easy

clever mango
#

I'm also pushing hard for sub level to be higher than regular

#

Still can't wrap my head around that one

weary mist
#

lol

frosty lantern
#

what if you wanted to make your regulars a higher tier than subs? for those you trust @clever mango

weary mist
#

@frosty pendant have you gotten a sub since joining StreamElements

frosty lantern
#

^^ tru

weary mist
#

the level system just needs to be custom, so you can set people at what ever level you want, and be able to choose the stuff. That will take a lot of backend work, but it will be epic once completed

frosty lantern
#

i would like that so you could just have level 1,2,3,4,5

#

instead of 350 and 600

weary mist
#

oh, I will use ALLLLLL da levels

#

1-2000

#

well, 1499 since anything above 1500 right now is practically god of the channel

sleek river
#

He people how can i fix my Subcount Command frojm Nightbot ? it looks like this: Sua hat aktuell $(twitch subcount) Abonnenten!

clever mango
#

There are just few times when I would give more permissions to a regular who is not subbed than a subscriber

#

The problem I was running into was that I have song request as a regular perm but then subscribers can't request waitwhat

weary mist
#

the variable is in the variables section of the chat commands @sleek river

#

ill look it up, but you should get familiar with them, they are useful

#

${channel.subs}

clever mango
#

But yea, if it becomes customizable ๐Ÿ‘๐Ÿฝ

sleek river
#

Thanks @weary mist it worked it was just this {} instead of ()

#

thanks alot !

weary mist
#

but the channel.subs works, along with followers, views, and viewers

#

hmm, they must have updated variables to help with the transition from nightbot to us ๐Ÿ˜ƒ thats good, haha

#

I sent that second one first, internet derp

sleek river
#

Idk why i used Nightbot that long :/ @misty wagon Took me in too ur slump Kappa

clever mango
#

hi Welcome!

weary mist
#

haha

#

I oonly used it for commands. dropped it immediatly as soon as I got SE

misty wagon
#

It's okรฉ @sleek river Nightbot is still my bitch even long after everyone left, she will. Setup over 100+ channels with her, but she's getting old ๐Ÿ˜‰

sleek river
#

I always need Fresh Flesh hue hue

inner hound
#

is anyone having issues with the alerts for cheers not being read?

tight harness
#

Did you set a minimum amount for it to be read?

inner hound
#

is on the default (0)

true skiff
#

A twitch broadcaster I'm watching is trying to set up stream elements to where subscribers can request songs. She has it enabled but for some reason nothing will go through

clever mango
#

I'll stop by her channel if you post the link

true skiff
charred oracle
#

Anyone having serious frame drop from stream elements overlay on OBS? Just started today and its running at about 10fps while the rest of the stream is going full 60fps. its just the overlay

#

Nevermind, its the animated overlays I have from stream elements. Obs may not be able to handle that. However, I do love the new animated overlays. Lovely things ๐Ÿ˜„

torn plaza
#

often my host alert (chatbot) does not react... (?)

true skiff
#

@clever mango thanks for the help with Kala's stream

ancient wigeon
#

shaves head in protest of no bits cup

weary mist
#

@Neinn#7106 what are you host settings on the chat alert module?

#

kappa people and not being able to tag them

clever mango
#

Looks like discord told you, "Neinn!" Kappa

ancient wigeon
#

sprinkles shaved hair on spot where bits cup should be

#

GROW!

weary mist
#

hahaha

#

Paladins is losing his/her mind, time for the hug jacket

ancient wigeon
#

his/her?

#

I identify as an impatient canadian

#

Kappa

weary mist
#

gotcha, ill write that on the admission papers

#

someone book the padded room please?

ancient wigeon
#

Seriously though, it's getting harder and harder to come up with these messages and not integrate penis humor

#

you need to hurry

#

lol

weary mist
#

lmao

forest anvil
#

Hey, streamelements is not responding to commands in chat. Started yesterday. Not sure what to do.

frosty zealot
#

can you part and rejoin the bot from your dashboard?

weary mist
#

wait

#

let me test first

forest anvil
#

Okay.

#

I have tried parting, though.

#

Do I need to wait a certain amount of time?

real ore
#

Is there a way to have song requests or point additions added automatically from the stream store? I want to add some options to auto add song requests at the top of the queue via stream store redemption or adding points to everyone in chat?

weary mist
#

not at this time. the only way to promote songs to top of the queue is to turn on tip for song promotion

real ore
#

Is there any dynamic feature available with the stream store?

weary mist
#

need to be more specific on what kind of feature you are looking for specifically, lol

real ore
#

I just saw a few streamers were doing things like "if you redeem this. everyone in chat gets 300 points" it would be kind of a pain to do all that manually

weary mist
#

yeah, for the moment it isn't a feature, but it is something that is planned (as far as I know)

real ore
#

mmkay ๐Ÿ˜ƒ

#

thanks @weary mist

weary mist
#

๐Ÿ‘

dim sorrel
#

Hey, is there anyway I can get an export document of all my donations and stats?

lament blade
#

Is it just me or does the Subscriber Alert -> Text settings -> Text Align Left not working?

weary mist
#

@dim sorrel not at this time, ๐Ÿ˜ฆ

#

@lament blade let me test it out on my alerts

dim sorrel
#

RIP

lament blade
#

Having the same issue with the Tip Alerts (Text Align Left).

weary mist
#

I know at one time I got that to work without issue, can't remember what I did, and in da middle of a stream, lol

lament blade
#

The menu does pop-up upon hover, but the option can't be selected. Spam-clicking it just closes the menu, without any changes.

drifting blade
#

whenever I fire up stream elements on the website I get this bootstrap program that starts running and eating up all my cpu anyone else

#

getting this?

lament blade
#

@drifting blade I think that's under OBS though. Is it something like "cef-bootstrap.exe"?

weary mist
#

yeah, that is the browser source from OBS

lament blade
#

@weary mist It worked, for a moment, then it went back to Align middle. Welp.

drifting blade
#

@lament blade yes it is called that. but it only seems to be happening when I use the stream elements browser source

#

i have to manually kill it in task manager 3-4 times

lament blade
#

@drifting blade Not too sure about that since I've not used it yet, still trying to set things up. @weary mist Any advice about that?

weary mist
#

So, what happens is when you do a browser source, OBS runs the CEF-Bootstrap to open that page you set. Killing it will freeze the source on your stream

#

to reduce it, use a static overlay, turn down kappagen

drifting blade
#

what do you mean by a static overlay?

#

if I leave bootstrap up it kills my cpu

#

if I kill bootstrap will it prevent my overlay from updating? had some people donate and the all time donation didnt update at all

weary mist
#

yeah

#

think of the CEF like a chrome tab. If you kill it, it isn't pulling information from the server

#

What kind of things do you have on your overlauy

drifting blade
#

alertbox, kappagen, 3 images, event list, 2 text feeds

weary mist
#

Kappagen will be the one dragging it down

drifting blade
#

i thought the whole point of the browser source was to reduce cpu

weary mist
#

the whole point is to reduce the number of browser sources, which reduces overall CPU strain

amber tartan
#

Greetings, Are you guys going to support dual or more platforms at once, shall we say: Both Twitch and Mixer? And or more?

lament blade
#

@weary mist Any way to file a bug report regarding the Text Align?

weary mist
#

you already did by letting me know ๐Ÿ˜‰

#

@amber tartan yessir. Youtube is actually in the works right now

#

We plan on mixer, hitbox, facebook, twitter

amber tartan
#

@weary mist #Awesome!

#

๐Ÿ˜„

#

@weary mist Thank you!! ^_^

weary mist
#

๐Ÿ‘

lament blade
#

Where can I find the list of !quote that viewers add?

stuck hamlet
#

There's unfortunately no listv

fresh furnace
#

Uhhm

#

Guys

#

I need help

#

When I stream PUBG

#

For some reason..

#

My OBS goes down to 30-50 FPS

#

Whilst I have 103FPS In-game

fresh furnace
#

Can I pls

#

Get an answer

#

๐Ÿ˜ƒ

stuck hamlet
#

you didnt ask a question

fresh furnace
#

NotSoCasualCarlos - Today at 8:43 AM
Uhhm
Guys
I need help
When I stream PUBG
For some reason..
My OBS goes down to 30-50 FPS
Whilst I have 103FPS In-game

#

I did

#

Do you know a fix for that

stuck hamlet
#

is it related to SE?

fresh furnace
#

idk but I dont have anywhere else to ask

#

Can you just help me lol

stuck hamlet
#

You can ask the OBS chat or forum

fresh furnace
#

Where is that

stuck hamlet
ancient wigeon
#

I found a jar of peaches

#

I empited said jar

#

can I put bits in it?

#

Kappa

stuck hamlet
fresh furnace
#

Guys

#

Is there any kind of like stream element bot

stuck hamlet
#

Yes, its one of the first things on our dashboard

proven steeple
#

How easy it is to set up Stream Elements for a stream? ๐Ÿค”

stuck hamlet
#

easier than couting up to 3

fresh furnace
#

1 \

#

2

#

3

#

How to set up Themes Gallery

#

Uhhh...

#

Go in OBS

#

Browser Source

#

Then not figure it out

#

Go to OBS chat

#

Ask there

#

Get an answer

#

Then finish ๐Ÿ˜ƒ

#

Looks easier then it is Tbh..

upper steeple
#

@atomic hollow any word on the text alignment in the tip goal widget?

atomic hollow
#

@upper steeple we are releasing fixes within the next hour

upper steeple
#

@atomic hollow okay, thank you

ancient wigeon
#

So that's a no to the peaches jar @stuck hamlet ?

#

Kappa

stuck hamlet
#

lmao

#

you can, dont know how it'll work Kappa

leaden canopy
#

Hi everyone ! I've got a strange bug on my Overlay editor. I had an old follow alert song, i clear it and i set a new one. But when someone follow, both of them play '-' Do you have any idea to fix it ?

stuck hamlet
#

You hear both where?

#

on OBS? or on the overlay manager?

leaden canopy
#

On OBS

stuck hamlet
#

Do you have the overlay manager open when you hear both? are you sure one sound isnt coming from the overlay manager and the other from obs?

leaden canopy
#

(I try to determinate it)

#

It's possible that I hear follow alert from another scene ?

stuck hamlet
#

yes

#

possible

leaden canopy
#

Yes you're right, tha come from another scene in OBS...

#

How can I mute other scene ?

stuck hamlet
#

on the browser source properties "Shutdown source when not active"

#

or just remove the browser source if not needed

leaden canopy
#

Perfect !

#

Thank you ! ๐Ÿ˜„

rare umbra
#

Anyone know how I can show what song requests are playing on stream? I tried windows capture on OBS Studio but it isnt detecting ground control

stuck hamlet
#

You can just use our Widget called current song ๐Ÿ˜ƒ

rare umbra
#

Where do i find that D:

tight harness
#

In Overlay Manager it's along the top

rare umbra
#

Thank you!

tight harness
#

In there there's a widget called Current song

#

No problem ๐Ÿ˜ƒ

upper steeple
#

@atomic hollow do i have refresh my overlay once the fix is out?

atomic hollow
#

Ctrl + F5, deploying it now, had to do some last minute work on other things

upper steeple
#

@atomic hollow thats while i'm in obs?

atomic hollow
#

go into the overlay and do it, ill let you know once its ready

upper steeple
#

okay cause i'm live right now

atomic hollow
#

im coming to the stream, will inform you there

mighty spindle
#

Hey all! I just started using StreamElements and it is looking good however I'm dealing with one problem. I imported tips and alerts from my StreamLabs since I've been streaming for an year now and wanted them to show at my StreamElements. But now my donator's names are showing up at the leaderboard. Can I reset my whole leaderboard so there wouldn't be ANY names? Now I can just reset the point scores.. Haven't streamed with the StreamElements yet and now since there are already names on the list, viewers will be listed with these donation names..

#

(sorry if I'm hard to understand - hello from Finland lol ๐Ÿ˜‚ )

pine hemlock
#

Im unsure if theres a way to reset the leaderboard for tips at this time

#

You could go to tipping settings -> leaderboard tab at the top and disable the leaderboard

#

If you don't want any names shown ever

#

@mighty spindle

mighty spindle
#

@pine hemlock hmmh.. okay :/ My viewers just donated me with a lot of "alter egos" and now I have like "nonnamerin1 nonnamerin2 nonnamerin3 nonnamerin4" kinda names on the leaderboard since the StreamElements took all the data from my donators of StreamLabs and now I have these alter egos taking spaces from my leaderboard and the position will never be the real :D

#

but thanks anyways! :) Will check that out if it helps

pine hemlock
#

Staff may be able to clear it, I'm not 100% sure though..

atomic hollow
#

@mighty spindle you cant reset the leaderboards

mighty spindle
#

okay! :) thanks

upper steeple
#

@atomic hollow thank you for helping earlier

atomic hollow
#

we're good?

granite falcon
#

need help with the super themes and it dosent fit in my xsplit

upper steeple
#

@atomic hollow no its still not centered vertically

atomic hollow
#

@granite falcon make sure the resolution is set to 1080P

random tartan
#

I just changed my name about two days ago and streamelements still has my old name appear on my overlay/theme, how do I fix this?

granite falcon
#

it is set to 1080p

atomic hollow
#

@upper steeple shit, releasing another fix

#

@random tartan log out and back in

random tartan
#

ok thanks

half trail
#

#helpdesk-twitch Hello, Does StreamElements currently support stream managment for other playforms aside from Twitch?

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Or multiple at a time?

atomic hollow
#

@half trail we are working on our youtube integration now

#

currently no

half trail
#

@atomic hollow Awesome thanks for the quick responce!

atomic hollow
#

@half trail โค

half trail
#

๐Ÿ˜Š

wicked sphinx
#

Hey i've been testing out the new super themes, the only issue i am having is that the art from the scenes take a few seconds to load in. Even happens when switching between scenes, (roughly 4-5 seconds of black screen) is this normal? or am i doing something wrong? thanks

inland spindle
#

Is there any way to change the give away timer to display when the drawing will happen? The time elapsed only goes 24 hours currently

bright junco
#

Put 1920x1080 as the browsersource? or match it to your current resolution?

#

nevermind

#

the chat moved

#

haha

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did not say i had new messages

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derp

cinder ibex
#

@hollow zinc for tts settings, you said yesterday: there are TTS settings for tips. In the overlay editor click on the settings icon for tips, then at the bottom above layers there is a thing with label TTS settings.

But I can't find it... help... someone... :D
I am in overlay editor but don't see a setting icon for tips or tts settings...

random tartan
#

this happens when I input the browser source.

pine hemlock
#

set the dimensions to 1920 x 1080 or whatever your native source is under browser source properties

hollow zinc
#

@cinder ibex

random tartan
#

ok thx

cinder ibex
#

oooooooh lol! It's in the alert box thingy! Cool! Thanxs @hollow zinc pics help ๐Ÿ˜„

hollow zinc
#

I replied from my phone yesterday, couldn't take screenshots PepeLaugh

cinder ibex
#

I understand ๐Ÿ˜„

granite falcon
#

can xsplit use super themes or isit just for me that it dosent go on my screen

next kelp
#

Hey - can someone help me with something in the dashboard?

slender lichen
#

Hi guys, is there any option to show the "now playing" song when itยดs not on dubtrack.fm / plug.dj ?! Weird sites I donยดt even consider using to be honest.

hollow zinc
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@next kelp it's better to just post your question so the right people can get to you ๐Ÿ˜ƒ

next kelp
#

ok - how do i disable the bot?

slender lichen
#

@next kelp Just hit "part channel" in the dashboard and he will leave your channel

pine hemlock
#

@granite falcon Your browser source needs to be the same size as the resolution your set your overlay to

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also no one uses xsplit in 2017

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@next kelp You don't need the join the bot in your channel if you dont want it.

granite falcon
#

@pine hemlock sorru buddy but i use xsplit

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tried to use obs didint like it

pine hemlock
#

Most of us, probably none of us use xsplit and i'm not sure how to solve your problem. The generic way to fix it would be making sure the browser source you just added is set to the same resolution that you selected for the overlay(theme)

ripe herald
#

@granite falcon when you put browser source

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in XSplit right click on the it and setting window will open

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you need to set up custom resolution

#

It will work only that way cause XSplit is little bit weird in this case

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it have to be custom not original source

granite falcon
#

well i must be doing sometfing wrong

ripe herald
#

@granite falcon did you changed maybe resolution in side of the overlay manager to 720 maybe

granite falcon
#

i just figuerd it out

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it helped too

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thx

ripe herald
#

Aweseome @granite falcon

humble ether
#

GUYS; need help! ๐Ÿ˜ƒ .. . Can i download an image from SE ? Or can i only upload? I need to download a image that has been uploaded there that i dont own the local file to anymore..

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@atomic hollow

frosty zealot
#

unfortunately, it is a one way street when you upload

atomic hollow
#

^^

slender lichen
#

@here Hi guys, is there any option to show the "now playing" song when itยดs not on dubtrack.fm / plug.dj ?! Weird sites I donยดt even consider using to be honest.

frosty zealot
#

it shows for song requests through YT, although until the API request allowance is increased, we can't show the song titles of your backup playlist.

upper steeple
#

@atomic hollow lordflCry

atomic hollow
#

@upper steeple we released another fix

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remove the widget

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refresh

upper steeple
#

@atomic hollow okie dokie

atomic hollow
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bring it back

#

make sure to enlrage the font inside the bar

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its a new option

upper steeple
#

there is a new option?

weary mist
#

Yessir. It's in the main options area on the left, not in any of the expandable areas

upper steeple
#

your talking about changing the text size inside the bar right? cause i know about tthat

humble ether
#

Anyone know if you can chance speed on the image rotator ?? ๐Ÿ˜ƒ

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@weary mist maybe ๐Ÿ˜ƒ

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i found the animation type, but now the speed / timer

weary mist
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so you can have no delay between images, or more delay (blank space), and you can increase or decrease the time the image is shown for. If you want them to rotate fast, 0 in delay and 1 in show images for would make them cycle 1 per second

humble ether
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hmmmm

weary mist
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if you want it longer, max it out to 120 seconds for the image, and then put your delay between each image to be what you want

humble ether
#

i wonder why they are not popping up

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oh shit, they are hiding behein the "position n shit" ,, they should have their own bar

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๐Ÿ˜ƒ

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thx tho

upper steeple
#

@atomic hollow got it, looks a lot bettter thank you

atomic hollow
#

โค

upper steeple
misty hare
#

Question? Will there be a new bit cup soon?

tight harness
#

@misty hare Yes ๐Ÿ˜ƒ

frosty zealot
weary mist
misty hare
#

I need my bit cup ๐Ÿ˜ฆ

pine hemlock
#

bingShrug when its ready

snow bane
#

With the new updates, where is the sub tier part?

weary mist
#

for emulating?

snow bane
#

yeah, i guess i'm not sure what that means lol

stuck hamlet
#

we arent sure what your question means :p

snow bane
#

Is there a way to distinguish sub tiers like giving more points and such?

weary mist
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not yet, just for alerts

snow bane
#

ahh ok

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also is there a way for the giveaway to give subs on gamewisp luck too? or a way for me to add them in somehow?

weary mist
#

you could do !level <username> 250 to put someone at the subscriber level, not sure if that gives them the sub benefits, but worth a shot

snow bane
#

oh ok

#

thank you!

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Is there somewhere that shows levels for each user?

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sorry so many questions

stuck hamlet
#

Only Mods and Regulars

pine hemlock
#

Rehulars

snow bane
#

so what does 250 mean?

snow bane
#

perfect, thanks!

weary mist
#

still wrong... 100 is plebs Kappa

clever mango
silk void
#

anyone @here able to explain something to me regarding the themes

#

when i put the URL in my obs it dont fit my screen but i also cant resize it?

weary mist
#

make sure when you put in the URL, to put in the dimensions of the overlay on the site (default is 1920x1080). Then, once you submit those settings, click the source, and hit CTRL+F

clever mango
weary mist
#

(I am assuming you are using OBS)

silk void
#

yea

#

thanks will try

silk void
#

What's the command to put in chat to make the kappagen explosion

frosty zealot
#

!kappagen 100 <- this will make 100 emotes at random (from the list of emotes that you've selected on your kappagen settings)

#

you could also do something like !kappagen 100 lupoK and get 100 of those specific emotes

fair relic
#

@drifting blade I'm still experiencing that problem with my Stream Store. People can redeem things and I hear the sound, but the alert doesn't pop up. It works in the Overlay Manager though :\

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I reported it over a month ago, but I still haven't seen a fix for it yet

clever mango
#

@fair relic Everything is working perfectly in the editor but not in OBS? Or is it not working in the editor as well?

fair relic
#

If "foo" redeems an item (and the item was a sound event) then the sound is played in OBS, but the text is not shown. In the overlay manager the sound is played and "foo redeemed X" is shown

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Onslaught helped ID the issue a month ago, but I haven't seen anything about it since

weary mist
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@fair relic I am at work right now, but if you are going to ba around in like 5 hours or so, I can look into it maybe VIA teamviewer (if no one else has been able to by that point)

fair relic
#

yea thats fine. I should be around my setup by then. Basically Onslaught and I went through most of the process already. Facts as they are ATM:

  • sound is played on overlay but no text pop up
  • sound is played and text pops up in overlay manager
  • triggering an item redemption from overlay manager (test) does pop up text and plays sound on overlay and overlay manager
  • resolution of overlays match up with my stream software
  • It doesn't matter if you redeem from chat or the store, the result above stay the same
  • I've tested this in OBS, Xsplit, vMix, you name it and I've tried it
  • I've deleted all my overlays and tried fresh, but to no avail
  • This used to work, but stopped around mid July
weary mist
#

have you tried a test by purchasing an item directly from the store? I know the emulate item is derpy

fair relic
#

yea I just updated it. It doesn't matter if its from chat or the store

#

I honestly do think it is something screwed in the backend on my account. Like I did something weird and it screwed up my profile somehow.

ancient wigeon
#

need bits cup

#

collect cheers

#

much happy

weary mist
#

did you see the preview? @ancient wigeon

#

it is a limited sneak peak, but it is something to calm the jitters

ancient wigeon
#

I did

#

but

#

sneak peaks are like cleavage

#

they just leave you wanting the whole thing

serene granite
#

hmm

#

@fair relic the store items are all of the sound effect type

#

you want them to be a Stream Perk type if you want them to show on stream through the widget

#

I edited the test one

#

you can edit the rest if you want

fair relic
#

all of mine are sound effects. I think that was a faux paux on my part

clever mango
#

Setting them to stream perk will fix this for you FeelsGoodMan

#

Thanks @serene granite ๐Ÿ’™

serene granite
#

no problem ๐Ÿ˜ƒ

fair relic
#

do stream perks have to be manually approved?

ancient wigeon
#

I'd sell my soul for cup beta access

#

cue satan

serene granite
#

no @fair relic , but they also show up on the redemption list

#

in case you need to actually do something like give them a key etc.

#

we keep a list of redemptions for you

fair relic
#

Oh okay. So is the sound effect thing just broken on my part or do I have a misconception on my part with how store items work

serene granite
#

the sound effect items are meant to only do a sound effect and not trigger the store redemption widget

clever mango
#

Stream perk = "make streamer do 10 situps"
Sound effect = "fart sound" plays on redeem

#

The alerts will pop up for either when redeemed

#

but you have the stream perks in a list so you know what to do

serene granite
#

its definitely a bit confusing since you CAN upload an image to a sound effect type, but its how it was built :/

fair relic
#

huh... okay they used to do pop ups, but I will change it over to stream perks since it definitely works

#

Thanks guys! ๐Ÿ˜„

serene granite
#

np

#

happy streaming!

humble ether
#

wait .. so when i wanna do a new overlay,, and i already did it actually, just need the alertbox,, i need to redo the whole alertbox again ?? i can't just copy the settings of a alertbox i already made ? ๐Ÿ˜ƒ .. Am i getting this wrong @serene granite ๐Ÿ˜ƒ

#

or anyone else know this ? ๐Ÿ˜ƒ

weary mist
#

you could duplicate your overlay, and just delete everything out of the new one

#

I believe that should work

#

goes to test it

strong dock
#

I have seperate overlay for alerts only

humble ether
#

but

strong dock
#

That way my alerts can be themed if need be

humble ether
#

then i would need to redo the whole overlay

weary mist
#

that is the only option to clone an alert box ๐Ÿ˜ฆ

clever mango
#

It's not possible currently to copy a single layer within an overlay to another overlay but having alert widget on it's own overlay works out well

#

So you would have your overlay without alert widget and an overlay with just the alert widget

#

This allows you to add that alert overlay to multiple scenes easily

humble ether
#

yeah thx ,, kinda sucks

strong dock
#

I like my method tbh

#

Not counting super themes inhave my default overlays then I have a default alert overlay that includes alerts, store items and kappa gen

#

I have a default one. Then I can copy rhat overlay and adjust based on games or game type for scare alerts or so forth

#

Until alert profiles are a thing it's pretty much the same

humble ether
#

yeah problem is im working for a esports org.. and need to do it as easy as possible for our players when they stream ๐Ÿ˜ƒ .. So it would be awesome with just one link ๐Ÿ˜ƒ

#

instead of two ๐Ÿ˜ƒ

clever mango
#

Well, cloning the alertbox by remaking it for that one overlay wouldn't take nearly as long as remaking the whole overlay and then you'd have it all in one link. I guess that's the best option for you at this point.

#

ยฏ_(ใƒ„)_/ยฏ

humble ether
#

yeah i guess

#

๐Ÿ˜ƒ

weary mist
#

Pretty much next time, clone it, and build around the alert box, lol

humble ether
#

but would be awesome to have like a cloud based system where u can use custom made alert boxes that you made and saved before ๐Ÿ˜ƒ

pliant linden
#

If I want to create seperate sound AND animations for store redeptions, how do I do that? Right now, I can only get 1 sound to work across all redemptions. I use the overlay option. thanks. ๐Ÿ˜ƒ

clever mango
#

Could you give an example of what you're looking for? Are viewers redeeming a stream perk that requires you to do something or are they just redeeming a sound and image to pop up?

pliant linden
#

Fx: A user redeems ItemA, which procs sound 1 and animation 1 on screen. Same user then redeems ItemB, which procs sound 2 and animation 2.

Right now, I can't get the above to work. I can:

  1. Get all redemptions to have the same animation + sound, or
  2. Have them all have different sounds, but no animation.

I hope that make sense. ๐Ÿ˜ƒ I don't care, if it is catagorised as a stream perk or sound/image, I just want the first statement to work ๐Ÿ˜ƒ

clever mango
#

Ok, I'm doing some testing

pliant linden
#

cheers mate