community-helpdesk

[wraith crescent]

I'm doing all of them, but my main is Twitch

[hollow ermine]

Oh I see

[wraith crescent]

Surely a cookie or something got stuck, perhaps logging off and on back into S.E. in your main browser, and twitch (maybe un-linking and linking them again) may work too

[hollow ermine]

Oh I see you have 2 toggles on

Just leave the primary one on (the one that’s permanently on)

It’s greyed out because you can’t select it

Janky but that’s likely it

[lethal owl]

so the top one

[hollow ermine]

Second to top YT option, yes.

[hollow ermine]

Yeah the second one there

Just leave “OBS Setting” on

[lethal owl]

That's how it has been when it started doing double streams I'm supposed to go live tonight as well

[hollow ermine]

(Not that it can be turned off lol)

[violet maple]

Hello @everyone. I don't know if I was the single person that I had that issue with SE.multistream about a wrong bitrate for twitch streaming ( actual issue was a black screen transmitted on twitch...) The solution is:

1. set twitch acount in OBS setting
   2.select "Enable Enhanced Broadcasting
2. set the maximum Streaming bandwidth = 10 000 Kbps
   And everything will work well

[lethal owl]

So is blue off or on I'm confused 🤔

[hollow ermine]

Oh I see

[hollow ermine]

The toggle is on rn

You wanna turn it off for now

[hard socket]

The activity feed showing the logged in username instead of the alternate name provided in the tip form is a bug, yes. Likewise, the revenue report showing the alternate name instead of the logged in username is a bug. Basically they managed to swap those two variables 9 months or so ago and apparently it's so complicated to fix that 9 months is not long enough to even be able to give an ETA or progress report beyond "working on it" (even though at this point I kinda doubt they are, tbh)

[lethal owl]

Ok I'm trying to get it straightened out for my viewers so they don't get confused or what not

[hollow ermine]

How is that even possible, it sounds like the easiest fix ever 😭

[hollow ermine]

Blue would be on

The “Primary” is greyed out and can’t be toggled

It’s permanently on

[lethal owl]

Ok let me try fixing that real quick and do a live stream test tonight I'll see if it fixed it then

[hard socket]

I'm sure there's some circumstance like "need to be able to repair existing data" or somethng, but still, 9 months is a really, really long time for that bug to exist. Especially since, not kidding, that bug can actually get people hurt. Even if they're working on it, it's certainly not a priority for them.

[hollow ermine]

Gl man

[quiet sluice]

Did this protion of stream elements go under everyone is and has been having issues for days now

[lethal owl]

It won't let me turn on the obs settings one for whatever reason

[hollow ermine]

That’s really unfortunate…

[quiet sluice]

Same Here

I got rid of restream io for tis

this

[hollow ermine]

I think because 1 multistream is new and 2 it seems support doesn’t come often around here…

[quiet sluice]

And its not working at all

[lethal owl]

I don't even use restream smh

[hollow ermine]

When I first was setting up custom chat widgets I literally had to go to the attic of the internet to figure it out

[hollow ermine]

It’s not restream is the problem

It’s built into SE

[hard socket]

And as a bonus, there's absolutely no way for the streamer to know they shouldn't be reading out the name in the activity feed, unless they happen to be looking at their preview when the actual alert pops up, since the alerts use the correct variable. But most streamers aren't acknowledging support by trying to catch the alert as it flits by.

[quiet sluice]

my multi stream chat is not working at all nor can I update or access the title editor for my streams

[hollow ermine]

Honestly I feel like multistream should be optional

[hollow ermine]

Did you open the panel?

[hollow ermine]

Damn, well I know what function I’m not using on SE for now 😂

[quiet sluice]

yes I can't even access the stream elements dock...when I hoover my mouse over the streamelents docks section nothing appears

[hollow ermine]

Go to the top of the window, click streamelements, somewhere in the menu is the panels

Check means it’s showing, no check means hidden

Might help

[quiet sluice]

SE.Live Docks is there but not the docks themselves there will never be a check by the SE.Live Docks

The fact that we're here chating and nothing is being done, or anyone assisitng us lets me know they have either abandoned it or worse.

Was good while it lasted

[limpid bluff]

https://tenor.com/view/hmmm-mm-hmm-ok-thinking-gif-26637742

[thin dagger]

@quiet sluice ⤵️

StreamElements menu, on top of OBS > Logout > Login

[jade cipher]

Hey guys, please talk me through SE Multistream. I've had nothing but issues with it. firstly, I have to reconnect YouTube whenever I try to use it or get an error. Today, after about 10 attempts I managed to get my main YouTube working, but it wouldn't allow me to go live in vertical format to YouTube. kept getting an API error and it wanted to reconnect to YouTube every time I went live by opening up a browser window asking for authorization. I use Twitch as my main/default, then YouTube main and YouTube shorts as my secondary.

[hollow ermine]

Odd

[ionic moon]

So I have a problem right now and I wonder if anyone can help. With a multi stream function and OBS streamliness will connect but YouTube will not launch and it'll just drop. Anyone know why or how to fix

[smoky umbra]

Just started using Multistream for the first time. Stream is working great, but how do I see alerts on the YT stream, like how I see Twitch follows and such through the activity feed widget in SE.Live?

[turbid narwhal]

This might be dumb, but a certain someone followed me on twitch and I don't wanna see them in my activity feeds and the "hide activity" option in ground control doesn't do a thing. Is there anything else I can do?

[idle steppe]

if someone follows you on Twitch and you don't want them in your chat, you put them on ignore or ban them through Twitch. the ban option is stronger because if you enable the feature, they can't even see your stream from their account (they'd have to use another one or not be logged into the service)

[rigid elbow]

I'm having this exact problem right now! The SE.Live docks are missing

Oh wait it's back now, just saw the thing about logging out and logging back in

[heavy maple]

Why doesn't multi-streaming come out to me anymore?

[real stone]

Hi, thanks for ur post!
I just set up some Banned Words, but cant test. The "Test filter" section seems to be bugged, or the filter does not work 😄
Maybe someone here can post one some of these words in my Twitch chat?
Would be nicuuu (Twitch: Toodaloo91)

EDIT: a friend of mine just tested and works. But the "Test filter" section is Bugged 🙂

[woven mauve]

7TV channel emotes not showing in the chat box/ on stream , anyone know how to fix this ?

[trim reef]

I am trying to make a custom widget chat box for my stream so that serybot responses in the overlay for things like good bot and capyfacts, whilst being shown in chat, will not be shown in the chat overlay box, whilst also adding some other fun customisation. Try as I might I can't get this to work. The background shows up but twitch chat does not. I'm not sure if there is an easy way to do this, but if anyone has an ideas I'd be more then grateful! Thank you

Not sure if I'm posting on the right area apologies if I'm not!

[woven mauve]

nvm it takes time

[idle burrow]

Are you using the Stream Tools > Your stream's Chat or a Custom widget (via code)?

[trim reef]

Custom widget via code

I have streamelements as a mod in my chat but admittedly I haven't used it much, slowly starting the transition from streamlabs

I also am putting this into obs and have the plugins installed

[idle burrow]

I recommend using the Stream Tools > Your stream's Chat option on the widgets since it's easier to setup. But if you want to make a custom one you can do something like this (it's incomplete but it's a start to have it show the messages):

HTML:

<link href="https://fonts.googleapis.com/css?family=Montserrat:400,700" rel="stylesheet">
<div id="messages" class="main-container"></div>

JS:

const bots = ["sery_bot", "nightbot", "streamelements"]
const addMessage = (message, user) => {
  const messageElement = document.createElement('div');
  messageElement.className = 'message';
  messageElement.innerText = `${user}: ${message}`;
  document.getElementById('messages').appendChild(messageElement);
}

const isABot = (user) => {
  return bots.includes(user.toLowerCase());
}

window.addEventListener('onEventReceived', async function (obj) {
  if (!obj.detail.event) {
    return;
  }
  if (typeof obj.detail.event.itemId !== 'undefined') {
    obj.detail.listener = 'redemption-latest'
  }
  const event = obj.detail.event;
  if (event.service !== 'twitch') {
    return;
  }

  const data = event.data;
  if (!data.text) {
    return;
  }

  if (isABot(data.displayName)) {
    return;
  }

  addMessage(data.text, data.displayName);
});

You can see more about the data here: https://docs.streamelements.com/overlays/custom-widget-events

[trim reef]

And I can use this without having a premium account?

[idle burrow]

Yes you don't need premium to use SE widgets

[trim reef]

This does look great though tysm! Looks like I was close but not quite there! I will give it a try 100% if it works you wil have my undying gratitude!

If it doesn't thank you for trying help either way!

I'll let you know when I give it a try ^^

[abstract compass]

Does anyoe else have issues with their SE Scenes and Sources not saving? Can't find a solution to this

I have tried saving out my profile/scenes through OBS, and tried saving SE by backup via cloud. I've reinstalled all of OBS and SE as well. Yet every time I change or edit a source in my vertical SE scene and close OBS, when I reopen the scene or source change is gone and back to the last save

Even when I try to open the backup or scene I saved, it reverts to the last known. I don't think it's saving them at all but I'm unsure why

[abstract compass]

I am getting the "obs didn't shut down right" message every time I open. Not sure if that has anything to do with this... 🤔

[elder tundra]

Good afternoon. I am trying to put an alertbox from StreamElements to my overlay in OBS, however they are not reproducing. I Stream in Kick and have the SE plugin

[ripe sparrow]

so my multiple streaming menu dissapeared again how whould i get that to work again

[uncut trellis]

Make sure you're on the latest OBS Studio

[abstract compass]

@uncut trellis I am, double checked I'm up to date

I think it's an issue with the move value plug-in and vertical layout? When I have the move filter enabled nothing wants to save

[scenic tide]

Anyone else experience the multistream docks all disappeared?

[thin dagger]

@scenic tide ⤵️

StreamElements menu, on top of OBS > Logout > Login

[scenic tide]

I never knew that existed as an option and has fixed it, thank you. Here I was, uninstalling and reinstalling, restarting my PC a hundred times... thank you so much for the simple answer.

[tawdry rock]

anyone is having issues with SE.Live multistream saying this?

tried getting to the same menu through a canvas that was still open and it says the same basically

[gaunt wolf]

@tawdry rock mine just started doing the exact same thing. Now my vertical canvas's are also gone.

[tawdry rock]

same here :p

[uncut trellis]

Streamelements file menu, logout, log back in

[tawdry rock]

this is after doing that

[gaunt wolf]

@uncut trellis did that more than once, uninstalled and re-installed S.E., and issue still persists.

Everything was working just fine for me, then I went into a canvas setting to change an encoder setting and all of a sudden the canvas disappeared once I saved the changes. That's also when the multi-stream box showed the same error as @tawdry rock.

[snow pier]

what version are you on?

[tawdry rock]

latest

[snow pier]

Remove the plugin and pick an older version

I think there is an update that will fix your issue , there was a push on github 1 hour ago

https://github.com/orgs/StreamElements/repositories

if not then add your issue here : https://github.com/StreamElements/obs-streamelements-core/issues

[vernal silo]

My OBS crashed mid stream when swapping scenes anybody know how to read the log files?

[keen iron]

so I've been doing my own design of my a while, i'm just wondering from the platform that we have right now for editing the user interface and the new elements thing, I'm curious about learning to edit code snippets and create our own widgets, I've noticed that it's possible on some widgets to edit the code and some not. I'm not sure what I'm asking. I want to input custom code for my own chat window, do we have the structure to do that? I'm curious about creating my own widgets using code from GitHub

[modest wharf]

anyone know the answer?

[livid sage]

I think they fixed it now it shows the "start streaming" button on 20 inch monitors

that's for the multistream plugin

before it would cut off on my screen but if I do full screen now I can see it

[supple warren]

I still continue to have the "Failed to create composition" error

[karmic vale]

Any particular reason I'm forced to have two YouTube outputs in the multistream plugin, and being unable to delete the 2nd one?

[uncut trellis]

One is meant for Shorts

They stated they will add options to delete those extras in a future update

[karmic vale]

Alrighty.

Gucci. Thanks.

🙂

[uncut trellis]

For now, I just leave it off.

In fact, I deleted my Shorts canvas becuase it was duplicating every source/scene lol

[trail charm]

I have noticed that the Multistream plugin requires me to reenter the Server/Stream Key combo if it's RTMP (and reconnect to twitch if I'm on Twitch). Are there plans to make sure the plugin retains the settings in the future?

[cosmic bluff]

Hi!

[scenic tide]

being able to disable preview on vertical canvas would also be good.

[cinder hatch]

when someone tries donating to me, they get some error, i am using paypal btw

[cosmic bluff]

Paypal business right?

[cinder hatch]

i put itas personal

is tha an issue?

[cosmic bluff]

I thought that on the receipt it shows who you are

Paypal business doesnt show your name

[cinder hatch]

i dm-ed you if its okay to not spam this chat

[cosmic bluff]

ok

[cosmic bluff]

I dont see it weird

[cinder hatch]

wot

[inland wigeon]

help

[supple warren]

same

[verbal basalt]

me too

[inland wigeon]

happened after I tried changing codecs in the multicanvas

[verbal basalt]

lmk if u find a fix

[wary wyvern]

This is also why im here

mine was working great until I couldnt change cavas's and now it only says "failed to create composition"

[inland wigeon]

I am reinstalling SE.live rn to see if that will fix it

still says failed to create composition

[wary wyvern]

^I did try this and restarted pc and everything and it came up again!

dang, I loved this multi stream tool. I hope they find a fix!

[tawdry rock]

this sucks man

[inland wigeon]

i'm panicking

[tawdry rock]

[stray crown]

aight so, im attempting to use streamelements ground control, (yes im aware it's in betha) but why is the "twitch quick settings" so lacking, when the obs quick settings for example has all this

there's obs's^

and here's ground control's:

[inland wigeon]

ok guys I fixed it

You have to do a CLEAN INSTALL of SE.Live

This means remove all previous config

[verbal basalt]

wait so

delete the whole folder? or what do we do

[inland wigeon]

1. Logout of SE.Live
2. Uninstall from Windows settings
3. Completely remove these two folders

Restart PC. Run SE.Live installer again.

[verbal basalt]

okay imma check

[inland wigeon]

You'll have to make a new vertical canvas setup, but if you're just linking OBS scenes its not too big of a deal

this is what broke the plugin. I tried to change the Multistreaming Canvas Settings Advanced

was trying to improve encoding quality

[clear forge]

i went on obs today and it now says i'm unauthenticated and i need to log back in. I've tried to log in through streamer bot, is there something i'm missing?

nvm lol. I had to log out and log back in through the obs tab.

[verbal basalt]

try whatever he said

worked for me

[inland wigeon]

I duplicated this problem a second time. Whenever Advanced Video Encoding is changed from anything but x264 for a vertical canvas the composition breaks, the window preview breaks, and you cannot select another codec

[wraith lance]

Anyone know?

[blissful trout]

any pc experts here i need some help

[fringe flame]

Vertical canvas is gone from my OBS and i have tired to uninstall it and installed it for about 4 times now, while i have done that i did restart my computer. also i deleted every folder of streamelements on Appdata. i am not sure what i could do. i have also done loggin out and loggin.

[scenic tide]

StreamElements menu, on top of OBS > Logout > Login
that's what helped me

[low anchor]

a consultation as I can return to put the box where it leaves the platforms to stremear?

[snow mountain]

why can I not see the chat in the chat box widget + why is there no desktop audio

[tough kayak]

StreamElements > Chatbot > Spam Filters > Link Protection

How do I make wildcards work? I know it's disabled right now, but somebody tried to post a twitch link and also nightbot sent a nightbot link and both people got their message deleted. I contacted StreamElements but they said that's not possible... it has to be "coded".
The documentation says there are wildcards available... but * doesn't work.

[snow mountain]

Can someone help

[timid niche]

Is there an Issue with SE live Multicasting - I dont seem to have option to select or set up my twitch, - I dont seem to have the Multicast features anymore ?

SE live Docks - do not open.
Have tried a reinstall.

[timid niche]

is chat saved as a Dock, - need more help for Audio

[snow mountain]

what sdoes that mean

[timid niche]

gimmy a sec, changing my OBS version, cant screen shot.

Look in Docks, you may need to turn it on or,
Save the link as a custom dock

[snow mountain]

also do I need se.live to use streamelements stuff because se.live have been nothing but trouble

[timid niche]

lol, im havin issues with it now.
No you only need OBS

[snow mountain]

good how do I do that

[timid niche]

SE OBS will add your chat,

just install it again - but dont select the addon

[snow mountain]

ok

[timid niche]

then open your chat as a POP UP, - copy the link.
Then go to OBS Docks, and add chat as a custom dock

[snow mountain]

no, like a widget\

for streamlabs

[crystal sundial]

im having same issuse as p

[snow mountain]

streamelements*

[timid niche]

Ifs its chat in OBS - you copy the link as a dock

If its onscreen chat overlay - copy the overlay link and add it as a browser source

[snow mountain]

i did do that

it didnt work

[timid niche]

ok could be Streamlabs issue.

You could try it with Stream elements - this is a diffrent service

[snow mountain]

bro

i am using streamelements

[timid niche]

here you say Stream Labs - ??

[crystal sundial]

yeah its just a blank box for onobs

[timid niche]

you need to decide

[snow mountain]

then i corrected myself

[timid niche]

right so have you added the browser link to OBS as a source.
Try refreshing it maybe

I dont use it, maybe its down.

my multistream isnt working today

[snow mountain]

istg ive done everything

[crystal sundial]

I tried refreshing it it dosent change but when I go to edit it in stream elements and I type in my chat it shows the messages there just not on obs

[timid niche]

maybe they haveing issues

[crystal sundial]

It did this last time I tried to do it about a month ago

[timid niche]

you could add a back up

Restream chat or Stream Labs.

[snow mountain]

this whole program is just broken

[crystal sundial]

Yeah I haven’t gotten a sponsor in over 3 months after I completed my second one

I had 20 some offers

[timid niche]

Ive never done a sponsorship - I dont feel my channel is big enough - just over 500 Subs and I only just got my Memberships this year

[snow mountain]

Lets say I wanted to put chat in the box under "Chat" and my live sub count in the box under "Subscribers". Could someone walk me through step by step how to do that without SE.live

[timid niche]

just use an overlay

[snow mountain]

how

[crystal sundial]

If I type in my chat it doesnt appear in my chat box on the right on obs only in the chat box in stream elements

[timid niche]

make your own overlays.
They are made as parts and you can combine parts.

You will find lots of YT videos on how.
But make an Overlay and add it as a browser source.

https://streamelements.com/dashboard/overlays

Find theams ect here.

https://streamelements.com/dashboard/themes

[timid niche]

it wont unles your live on YT,
Twitch should work

[crystal sundial]

When I went live on twitch it did the same thing

[timid niche]

cant say without testing it myself. sorry.
and I cant get my Multicast working today

maybe technal issues today

[crystal sundial]

Maybe

[snow mountain]

can someone send me a tutorial on how to make and use an overlay

[timid niche]

YouTube has lots

[hearty vine]

can anyone help me I can get the multi-streaming dock to load it says failed to create composition

[thin dagger]

@snow mountain ⤵️

Check out this great SE Getting Started Guide: https://youtu.be/XgfswUlk9HU and our playlist with tutorial videos from setting up the basics to in-depth details on how to use our product: https://youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

New to OBS? Here is a 4 step quick start guide https://obsproject.com/wiki/OBS-Studio-Quickstart

Want to learn even more? Here is an in-depth overview https://obsproject.com/wiki/OBS-Studio-Overview

@hearty vine ⤵️

StreamElements menu, on top of OBS > Logout > Login

[hearty vine]

Doesn’t work

Tried logging in with twitch and YouTube and I uninstalled and reinstalled same error

[thin dagger]

@hearty vine ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[inland wigeon]

something causes the Custom Canvas to not be found, and I fixed this issue by Clean installing SE.Live (you logout, uninstall StreamElements from Windows, remove the plugin folders, restart, reinstall)

[inland wigeon]

Then set up new vertical canvas.

[hearty vine]

where are these folders located?

[inland wigeon]

AppData\Roaming\obs-studio\plugin_config

[hearty vine]

Copy restarting now

[unique willow]

I apologize if this information is elsewhere, but is there a timeline noted for when we get adjustable bitrates? My Twitch bitrate sits at 6k and all others sit at ~2500, no matter what I set it to in OBS. It’s causing issues with viewer retention and people are complaining the stream is very pixelated. I normally run no lower than 6k anywhere, and 10k on YT.

[hearty vine]

@inland wigeon that worked!!! Thank you a ton!!

[crystal sundial]

@timid niche try multi streaming now it’s working for me on twitch YouTube and TikTok

[stray crown]

how do you become a streamer on tiktok?

you gotta apply yeah?

[ashen ginkgo]

Hey guys. Probably dumb question but I am confused.
I am using one of the basic included overlays for notifications. Subscriptions work fine but when I get large amount of gift subs (100), it shows "UserX Gifted a sub to UserY" for every single one. Is there a way to disable that? I am looking at the variations, but am unsure of which one it would be.

[obsidian fog]

Community gift needs to be minimum 2.

[ashen ginkgo]

its really that easy eh? lol

[obsidian fog]

Yup

[fringe flame]

i have done all of those steps and same issue for me

[ashen ginkgo]

thank you very much

[timid niche]

No, I still cant get any access to any of the Multicasting still.

No Custom canvas or anything.

[foggy bane]

hi! is it too late to ask for help regarding this still?

[tulip burrow]

anyone else having this problem? brings up a tab and then fails

[robust snow]

my obs keeps saying failed to create composition in the multi stream section

anyone know how to fix this?

[tulip burrow]

I want to delete the connection and set it up again but can't

[fringe flame]

yea i have done everything even searched everything in my C: drive for "StreamElement" deleted everything and same issue

[upper vine]

So I was trying to get the overlay to work so I could add a chat as a source within a scene however I can't even seem to get it to work properly within the site or preview on the site, even fired up a stream to see if messages woulld load and they load on the Multi-Chat dock from the plugin but the overlay doesn't even have it's Opacity in OBS, it doesn't work in the browser either. am i doing something wrong?

[robust snow]

I just uninstalled and reinstalled and stillg et that failed to compostion in the ,ultistream

[arctic totem]

cant get the multistream plugin to select existing YT streams and my keys
is this just a bug to wait out? it worked a couple weeks ago
I can do obs settings youtube and twitch on the plugin, plus for me twitch is just main + overlay and yt has no overlay (vod algorithm)

[upper vine]

that's exactly what i did

when i save the overlay, where is Launch?

[robust snow]

how long does it take for tickets to get answered?

[upper vine]

maybe it's not just me then

oh it really is not just me

good to know

[robust snow]

did you ever get an answer

[hearty vine]

@robust snow yes i did

[robust snow]

sweet what made it work

[hearty vine]

scroll up a little bit to @inland wigeon posts above he explained it perfect in a couple steps

[robust snow]

thanks

[hearty vine]

yes sir took me a few minutes and that worked like a charm @robust snow

[robust snow]

trying it now and then to figure out why I cant get my vertical canvas to show anything after that next

[robust snow]

hey it did work thank you

[hearty vine]

yea no problem sir

[robust snow]

does anyone know why my vertical canvas for tiktok when linking a scene doesn't link

[upper vine]

it seems like a lot of people are having this issue

[brisk veldt]

Y’all having this problem
Failed to create composition
Just happen outta the blue today

[autumn cypress]

me too

[fiery brook]

How to fix this?

[autumn cypress]

"failed to create composition"

[fiery brook]

Guess we all have this

[autumn cypress]

server down?

[brisk veldt]

Idk maybe doing updates or something

[drowsy heath]

i think im having a brain fart. is it possible to copy a overlay widget to another overlay? for example i have a custom alertbox, if i wanted to add that to a different overlay how can i do that? i know i can duplicate the entire overlay, but what about just copying the widget?

[tardy umbra]

first failed to create composition, next this image

and i have the last version

[bright anchor]

This happened to me about an hr ago or so too….

[formal cedar]

Hey is Se down? all my docks disappeared and if I go on the SE Docks tab nothing is shown, also the backup opens a window and get stuck

ok logging out and back in fixed it ^^

[timid niche]

Sweet, that fixed my issue too lol.

[timid niche]

On the Overlay,
Select the Object to duplicate and then click the Duplicate button.
Then you can decide if you want to Duplicate it in the same overlay or a different overlay.

[granite agate]

May I know why my YT channel shows twice and says things twice on my YT channel?

[timid niche]

so you can stream with multiple canvas's I believe,
I Just turned off the extra.

vertical and horizontal ect

[timid niche]

@brisk veldt @autumn cypress @robust snow
Anyone else having issues,

Log out of Stream elements in OBS, then log back in.

[upper vine]

nah that wasn't the problem

not for me

user error so to speak

[brisk veldt]

How did u fix it? Cause I try logging out n in but nothing

[upper vine]

resize it to your stream's set resolution

[timid niche]

after logging out an in - I Then had to restart

[brisk veldt]

I resize it n log ou n in n restarts but nothing

[timid niche]

Do you have the canvas settings ?
maybe I miss understand.
what the issue ?

[brisk veldt]

The streamelements multi-streaming not showing up says
“Failed to create composition”

[timid niche]

ok, I didnt get that message, but Mine was not loading at all, and neither was the SE live docks.

but my issue was fixed by logging out of SE in OBS with a restart,

Now I have Multicasting and SE live dock.
thought you might have same issue.
You could try a "!ticket" if you cant get it sorted.

[brisk veldt]

Thanks for the help

[timid niche]

good luck

[autumn cypress]

is the problem solved? Same issue

[brisk veldt]

No still same issue

[sour crescent]

is something happened with se.live? im also getting failed to create composition and my canvas is gone

[gaunt wolf]

Hi guys. I am getting this error when trying to restore a cloud backup. I did recently do a fresh install on Windows 11.

Any ideas what could be causing the issue please?

[craggy oasis]

is it just me that has streamelements docks not working? theyve just disappeared from my obs

i can't add them back from the docks option, clicking it does nothing

[keen iron]

I went to stream last night and guess what, the multi chat failed. No matter how many times I reconfigured it or re-added it to my scenes, it wouldn't work at all. I logged out and logged back in and reloaded OBS multiple times but none of that fixed the issue. Never got multi chat to work last night. Because I stream to seven platforms, I can't stream without the multi chat feature. Is there some kind of issue with multichat that I should know about? if you're not familiar with what I'm talking about, there's a widget for multi platform chat that you can put into your stream interface.

[dawn topaz]

My Multistreaming Dock says "Failed to create composition" and all my canvas scenes dissapeared. All I did was change the encorder in the canvas dock and it caused all these issues.

[proper quartz]

are the Activity Feed/Chat docks down?

[tidal saffron]

Hey guys, sorry to ask a really silly question:
Does anyone know with the SE Subathon timer if it will still extend based on subs etc when paused. And if it doesn't if there is a way to make it do so. I assumed it would still lengthen the time if the timer is paused but then saw a video where someone said that it would stop extending when paused and I can't find any way to test it through the simulation panel.

Thanks so much and sorry for being a pain.

[ionic moon]

So I have a problem right now and I wonder if anyone can help. With a multi stream function and OBS streamliness will connect but YouTube will not launch and it'll just drop. Anyone know why or how to fix

[cosmic bluff]

Who here is a code guru?

[gaunt wolf]

Hello I also had that error, but it now worksCheck your in-box for guide on how to connect with the Live Help Desk for issues that require immediate assistance. For non-immediate issues, stay on the server and wait for our community moderators to attend to you.@@ionic moon

[strange ice]

hey folks why is SE.live not workin properly today ?

[simple portal]

Can anyone help me when I stream what advice or anything to give me

[cosmic bluff]

Like for example what to offer?

[simple portal]

Like to get more viewers and chatters in the stream

[cosmic bluff]

Well I can share via dm some ideas so we don’t clutter here

Let me know if you’re interested

[vapid sierra]

Hello! when i try to import everything on my streamlabs to streamelements its for some reason fails can i have help?

it just says its failed try again later

[simple portal]

Yeah thank u

[modest wharf]

Does anyone know the answer? 4th time asking in 4 days

[dense agate]

Hey did you manage to solve this?

Im also having this issue

"Failed to create composition"

what to do 😦

[carmine spindle]

When can we change our bitrate for multistream? 8k on twitch and the rest is sitting on 2.5k bitrate. It's frustraiting for me and the viewers.. And if there is no date or plans for this.. is it worth going back to the other plugin for multistreaming? Been waiting for this since the release and the only thing "new" i see is about the "sponorships"

[limpid bluff]

Soon™️

[tulip cradle]

Hey everyone, can someone please help me? I want to stream at OBS via multistreaming with the StreamElements Plugin. I got everything set up and hitted start stream. Now its just grey and "Stream Start requested" and when I look on youtube studio two livestreams have been created for the future, on twitch, its just nothing. Can somebody help me on starting these?

[solid ermine]

Hi i have built some overlays via the Streamelements page and would like to send them to a friend. how does this work via the Streamelements page?

[simple portal]

Have u sent me a message yet

[serene knoll]

Is SE Live bricked?

[dawn topaz]

Nope, made a ticket, but there are many people experiecing this

[granite agate]

Well my youtube is now there 4 times... help

[dawn topaz]

that happens to me too. You can try deleting the extra youtubes or logging out of streamelements on obs

[granite agate]

Whenever i click the three dots none can be deleted

[cosmic bluff]

Yeah I did

[granite agate]

Now I have two twitch and two youtube because i resigned. :\

Help

[snow glade]

did you manage to fix it?

[dawn topaz]

nope, still waiting

[snow glade]

i did the exact same as you and then it noped out on me

ffs

[green fulcrum]

Does the multistream plugin work for mac? I couldn't find any information on that.

[zenith oriole]

do someone has this problem ?

[pearl zealot]

some people here does

i tried everything but it still showing that message

[ionic moon]

@gaunt wolf I was told to come here

[pearl zealot]

i tried logging out, resinstall the plugin, restart my pc, it does nothing

[tribal dirge]

The problem can be solved, but the problem remains the same: if we change the codec for a new canva, the bug occurs

[tribal dirge]

It is thanks to this message that I was able to resolve the "Failed to create composition" error but I have the impression that it is when I want to change the codec for a new canva that this happens

[pearl zealot]

on what folder is this pic

[tribal dirge]

Show Settings Folder in OBS, then the "plugin_config" folder

[zenith oriole]

then install again right?

[tribal dirge]

That's what I did at first, log out and uninstall, but just logging out, deleting the folders and then relaunching OBS works for me.

[zenith oriole]

thorlak i want to kiss you bro. thank you very much. it worked

😘

[tribal dirge]

Yeah but... in my case I absolutely want a second canvas and change codec, other than x264. If I change codec, the problem comes back, I don't know if it's also your need?

[zenith oriole]

yes it is. i want to encode twtich stream with nvidia and tik tok with amd

bevor the update it worked. but after update i had this issue

[tribal dirge]

It's a shame because I haven't had the chance to test it yet, I think we have to wait for a fix

[zenith oriole]

yes maybe @lament ridge followed our conversation. 😄

[celest orbit]

Perry isn't actively monitoring this Discord. He's just on top of the list so impatient or mad angry people can ping him to feel better.

[zenith oriole]

now i fell better 😄

but im not angry

[gaunt wolf]

when i copy a browser overlay into the scence it doesnt appear and it just remains black, what could cause this>

?

[dawn topaz]

where are those 2 obs-streamelements folders located? I can't find them.

[cosmic bluff]

Ooh I think that happens to me!! I think that’s my problem!

[gaunt wolf]

i fixed it i think ! go settings advanced and disable browser hardware acceleration then it works

after u restart

[cosmic bluff]

Oooh I will check as soon as I get home!

[dawn topaz]

I tried these steps and it did not solve the problem

[tribal dirge]

@dawn topaz after as i said, if you need to change the codec to a new canvas, the bug will occur

[gaunt wolf]

hope it works for you

[median finch]

Is there a way to duplicate Scenes in a canvas?

[dawn topaz]

Has anyone ran into not being able to load their canvas backup?

[dawn topaz]

Its working for me with a a fresh new canvas and I am able to change the encoder. I'm trying to load my backup canvas but that freezes at 0%

[tribal dirge]

Are you talking about a second canvas? (not the default one)

[dawn topaz]

yes, a second canvas as a vertical canvas. I have it backed up but whenever I tried to load it. I'm stuck in that screen.

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[snow glade]

keeps deleting my canvas man im getting so tilted now, proper butchering obs to delete plugins that dont even fix the isue

[unborn owl]

thank u works here

[tribal dirge]

Happy for you but I'm just forwarding the message haha + Wrong Ones is a banger

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[thorn galleon]

Hey, newbie here. Does any1 has same issue, that since last OBS SE update I can't see my chat and activites window? It works just as plain OBS right now, without SE widgets

[muted wagon]

Hey does anyone know how to fix "Failed to create composition" showing in the multi streaming dock?

[hidden raptor]

does anyone know how to get the song player to goto a specific audio channel in SE OBS? I want the music to goto OBS channel 1 and NOT channel 2?!?!?!?!???

[uncut trellis]

Reinstall SE.Live, I've had this happenw ith OBS updates in the past.

[light bramble]

I am a bit late to this, but if youre willing to use a program called streamerbot, with a small amout of setup. I have a relay system / action set working, for Kick, YouTube, Twitch & TikTok all able to interconnect without Bots like Streamelements, relaying, and no looping

[gaunt stump]

how do i make kick chat show up

[frosty egret]

hey is anyone tiktok chat not letting you stream on tiktok and twitch at the same time its saying "Tiktok not supported"

[topaz lodge]

Hey. Does anyones streamelements multi stream dock say unauthenticated all the time?

[limpid bluff]

You have to do this in the OBS settings and it only works for Twitch.

[serene dune]

I don't even have the multistream anymore

[wary wyvern]

I sent SE an email and they did reply saying to send them my log crash files so I'm hoping they'll be able to find a fix for this "failed to create composition" problem 🤞

[thin dagger]

@serene dune ⤵️

StreamElements menu, on top of OBS > Logout > Login

[earnest sundial]

!restart

[balmy dune]

has anyone figured out a work around for bitrate settings? SE live canvas is super pixelated but perfectly clear when not streaming / recording with the canvas

[hard urchin]

Hi, I have this error, can you help me? (Failed to create composition)

[proud galleon]

Our Devs are currently looking into this, mind submitting a support ticket so they can log your issue as well?

Thanks 🙏

[snow mountain]

chat still wont show up

in my streams

[keen iron]

if i install slobs plugin, will that mess up the streamelements plugin?

can you have multiple plugins installed in obs?

[snow mountain]

yes

[keen iron]

to which question

[snow mountain]

second

i have input overlay and se.live

and i'm ok

[keen iron]

thanks. i wanna totally geek out my obs and install lots of options.

[keen iron]

you're not ok, you're awesome!

thank you

[snow mountain]

thanks 🙂

no problem

can someone help 🙏

[keen iron]

the multichat from se doesn't work recently. are there any mutliplatform chat overlays that are good alternative?

i couldn't get it to work last night for anything, tried everything. se chat no good.

[midnight agate]

Help! I don’t have the option for multi chat in the drop down menu

[teal pagoda]

Any updates yet towards Kick and having Streamelements bot there yet?

[arctic totem]

can we embed the activity feed? making a personal dashboard as youtube isn't in Ground Control (does some other stuff too)

[sullen aspen]

hey all, im doing some trouble shooting and such as my OBS is crashing from a multitude of things. I was resetting up multistream and noticed that i have .. way to many encoder options. is this something anyone else has experianced ?

[arctic idol]

Ooohhh! Thanks I'll give it a look. Been looking for a reliable (affordable/free) relay chat system for multistreaming for more than just 2 sites at a time.

I'm definitely psyched to try this for sure. I'll even setup a throwaway account to handle the Chat relaying if need be for each platform. Thanks for the heads up.

Edit: https://www.youtube.com/watch?v=CIlcWCoKBcs

Even found a video by Nutty on it. Pretty dope stuff.

Thanks again.

Edit 2: Chat relay setting up video that really goes into explaining how to set it up.

https://www.youtube.com/watch?v=2CGHOBgAPhE

Unfortunately Kick isn't supported (yet) on Streamer.bot for chat stuff... or at least not in an official capacity that's built-in.

[gaunt stump]

Why do i keep getting this after a few hours of streaming

[sour crescent]

anyone got failed to create composition error fixed?

[limpid ibex]

My loyalty sound command overlay disappeared and I can't find the widget anymore

[pearl zealot]

i got it fixed

[pearl zealot]

u gotta make sure to empty ur recycle bin after deleting those folders

and also some people said that this problem comes only when you tried to change the codec

[ember ermine]

Is anyone else running into a problem with Stream Elements giveaways picking the same people over and over? It's been really bad over the past few days. I'm currently running a charity campaign where I'm allowed to give out items every hour that I stream. Out of my past three streams, I gave away 16 items. Of those, the same person has won SIX times:

• 1. total of 8 entries
• 2. total of 11 entries
• 3. total of 8 entries
• 4. total of 12 entries
• 5. total of 8 entries
• 6. total of 10 entries.

So out of those six giveaways, the odds of winning ALL SIX are 675,840 to 1. The last three in that list just occurred TONIGHT. They won 3 of 6 giveaways, for 960 to 1 odds. This screams that there is a possible random seed problem, depending on how the RNG is performed on the back end. Yes, I know that statistically this is 100% possible, but 675,840 to 1 is highly improbable. I'll open a ticket if need be, but I want to see if others are running into this as well lately.

[compact basalt]

#announcements message how do I enable this feature?

[obsidian fog]

You don't. It should work by default.

[sturdy hawk]

Hi have heard-said it was possible to have Aitum clipping feature and SE.Live in OBS

Has anyone achieved this before?

[mighty spade]

They should bring back the old TTS system. This TTS system is bad.

[slim frost]

what happened with the multi-stream funktion ??

[proud blaze]

my subcriber count its working

[slim frost]

i cant finde it in .live any more thats all

[cosmic bluff]

Hi! I installed a chat bubble from Etsy but I can't center it on stream

Anyone know what could be the problem? T

The chat connection doesnt seem like its working well

[velvet coral]

who do i taldk to i herd the a wegst i like to chek out i saw it on a youtub the mulstiss streaming thng one dos any one know were it mite be in the Obs live that cosmd with stream ealsmts?

sorry fro asking

[midnight knot]

A friend of my used prime sub, but there is no way i can find it in stream elements. I relogged, kicked and added the bot, made mod again. It's not on my activity feed.

Bits and followers do work tho.

[cunning saddle]

Was it a re-sub or new sub?

[delicate sierra]

Hi! I need a little help with streamelemets. Is there a way to reduce delay on youtube for multistream?

[frozen ledge]

Anyone able to assit me will a small problem with overlays

[cosmic bluff]

I have had 3 people randomly dm me asking me about what I do for stream has anyone had that happen to them?

It almost feels sus

They also never really have good English it’s like either badly spelled or the grammar is weird

[midnight knot]

New sub

[delicate sierra]

I had that before actually. Usually they'll offer some sort of service, but after that they don't stick around

[cosmic bluff]

Yeah

[delicate sierra]

Lemme guess, they also use big streamer names

[cosmic bluff]

They have the discord connection though

How would they not be a streamer if you need to log in Twitch

But I said no regardless

[delicate sierra]

I'm actually not sure how they do that either

[cosmic bluff]

Cause I ain’t paying

I don’t got that budget

No matter how good I wouldn’t do it

[delicate sierra]

And they're shady af too

[cosmic bluff]

The worst is their grammar and how they just steamroll chat

They don’t talk like a regular person

[delicate sierra]

legit used a big streamer name that I recognize, checked and the person the impersonating is in the middle of a stream lol

[cosmic bluff]

But it’s weird it has only been from this server

[delicate sierra]

Nahh, every discord server will have those type of people. They're looking for opportunities too

especially for people that are new to something, you can always get a quick hustle out of them

[hard socket]

I think you're calculating the odds incorrectly, because you're cherry-picking the six where the person won, and calculating the odds just based on those six draws. But that's not how odds work.

The question you need to ask is "out of 16 draws, what are the chances the same person will win any six of them". And that's much different odds (though I can't calculate them without knowing the number of entries for the other 10 draws)

Those odds are also a little unintuitive, since the first draw the person won doesn't even really figure into the odds, because it wasn't that specific person until after they won -- e.g. if you do draws of six people, there's a 1/36 chance that person #1 will win both the draws, but there's a 1/6 chance that someone will win both draws.

Assuming copilot's math is correct (it seems reasonable, at a glance), if there's an average 1 in 10 chance of winning (seems reaosnable based on your numbers), and assuming the person in question entered all of the draws, the odds of the same person winning 6 out of 16 draws is 0.279% -- a 1 in 358 chance, which while still low, is a few orders of magnitude better than the odds you computed.

[snow mountain]

Guys the chat box thing won’t work

Please help me

[heady bolt]

hi guys, how long does it usually take for staff to help? or if anyone can please help me 😅 im having trouble uninstalling se live from my obs? ive ran the stream elements uninstaller but the overlay and everything else is still in my obs? ive restarted my pc in case it needed that too but it is still there..

[limpid bluff]

The uninstaller only uninstalls the plugin. It doesn't affect any stream settings (outside multi streaming) and won't affect scenes, sources, or overlays.

[cunning saddle]

Is there a way to disable the preview for SE canvases in OBS? I know for the OBS canvas you just right click and select to disable. But can't find a way to do so for the SE multi stream canvases.

[limpid bluff]

I do not believe so, if you could submit a ticket as a feature request it might be added in the future

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[lost zinc]

Hello! When I try to use the multi-streaming feature it says when I go live that "No Broadcast Configured" and dosent go live on my tiktok

[stray nebula]

Hi! Quick question... when I am using the overlay editor, how can I get my alerts over from the element editor?

[heady bolt]

thank you !! im sorry, i got my wording messed up, but i meant that i still had all of the streamelements features still in my obs. se on the toolbar, se in the settings box, and still "add element" in my sources box too...

[limpid bluff]

Make sure obs is closed, reinstall se.live, close obs, uninstall se.live

[heady bolt]

thank you so much !!

[lofty lodge]

Anyone else getting an error message saying they can’t connect to

[tardy mountain]

Good evening, is there a way to purchase extra cloud storage for se live?

[obsidian fog]

No.

[tardy mountain]

damn, when i try to include scene content it always says not enough space

whats the space limit?

[obsidian fog]

You're probably attemtping to upload individual files to large.

[tardy mountain]

is it attempting to upload videos and such from the scenes?

[obsidian fog]

That would be an issue if the files are large enough.

[tardy mountain]

ok cool i get it now i misunderstoof the "content" i thought it was all the parts of each scene

all the sources

ok thank you

[feral surge]

Is anybody else experiencing issues with the raffle commands? I am having the issue where multi raffle is only selecting one winner but just yesterday it was working and selecting multiple winners. Also having an issue where people will enter the raffle and the bot will say no one entered the raffle

[lethal atlas]

How do I go about suggesting a game/category that is missing from the Stream category when using the mutli-stream SE plugin?

[uncut trellis]

Those pull directly from the streaming platforms

[honest pilot]

If I have set TikTok as the output in StreamElements Multi-Streaming, will it use the same output settings that I set in OBS in Settings> Output> Streaming? And I also wanted to know why when I connected my YouTube to Multi-Stream it appeared with two outputs ?

[brisk wave]

Does anyone know if they have to select a specific type of order for them to count for my Factor 75 sponsorship?

[thorn onyx]

these game captures are on the same window, no filters, the exact same thing, but my blur source wont display anything. And also can you not create any source groups either?

and also can you not use transitions between scenes?

[vocal wyvern]

Hey, is there anyway to have OBS on mobile? I don’t have a laptop it broke in 2023 and I do not want to replace it and I still don’t yet

[autumn stream]

im seeing kick in broadcasting sources twice and one goes live one fails does anyone know a fix for this or what did I do wrong 😐

[blissful trout]

For the last few days with my multi stream when i start streaming it starts on my youtube but not my twitch but my twitch is toggled and it shows thats its live on obs but it doesn’t actually go live.

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tropic fable]

guys if i needa vertical stream overlay, is that possible?

(please ping, or reply to message with pings on so ill see replies)

[undone nexus]

hello guys, unfortunately I still have the problem that I can't stream on tiktok. I deleted the plugins aitum and streamelements and reinstalled streamelements but it still doesn't work.

[midnight knot]

A friend of my used prime sub, (new sub) but there is no way i can find it in stream elements. I relogged, kicked and added the bot, made mod again. It's not on my activity feed.
Bits and followers do work tho.

[stone crag]

So I’ve reached out via help center and then found out about this discord and created two tickets, I still haven’t been responded to and would just like an answer 😔 I can’t update my payment information without the help of support but can anyone tell me if I have to have my bank card on file with PayPal in order to receive payment from a sponsorship?

[gaunt wolf]

Why can't I delete the outputs?

Also why are there 2?

[stone crag]

Thank you

I just checked and there’s no guide

🙏

Was that a troll? Didn’t get a message in my inbox and then they deleted their messages?

[cobalt kettle]

anyone for germany not getting sponsorships since the summer too?

[mystic vigil]

anyone can help me understand how to change the color of the green rectangle? it really doesnt go with my colors 😅

[keen iron]

recently while using se obs, I'm having issue with twitch broadcast posting to profile. I haven't figured out what the issue is. When I broadcast it says that I'm live, but I look at my profile and it's not there.

i'm confused at what's happening here. How can I be live but it doesn't post videos after I'm done broadcasting?

[granite agate]

Everytime OBS close, it gets this and then I get 'OBS didnt close normally do you want to run in debug'

[gritty sphinx]

Does anyone know of a Event widget that combines TTV and YT Events in 1 widget like a rotator? With the subs, follows, yt subs, members, superchats etc? Been looking for weeks but cant seem to find one

[keen iron]

event rotator? That's a neat idea

[pseudo blade]

Filters not working

[keen iron]

you can find it here, click on widgets https://streamelements.com/dashboard/overlays

[buoyant orbit]

I just got into streamelements SE.Live, none of my docs are showing up, I have no chat, no music thing, no multisream window, it just looks like normal obs

is this happening to anyone, else? I even tried resetting the docs

[keen iron]

multichat doesn't work for me almost a week now

i gave up and replaced their multichat with slobs multichat

[buoyant orbit]

I fixed it, I apparently just had to log out and relog back in, all my docs are back

[tough kayak]

StreamElements > Chatbot > Spam Filters > Link Protection

How do I make wildcards work? I know it's disabled right now, but somebody tried to post a twitch link and also nightbot sent a nightbot link and both people got their message deleted. I contacted StreamElements but they said that's not possible... it has to be "coded".
The documentation says there are wildcards available... but * doesn't work.

[frozen sundial]

!ticket Hello, I am having trouble with sound/alerts while I am streaming. I am streaming to youtube, using obs and steamelement alerts. Thank you

[snow mountain]

Can someone help me because my chat doesnt show up

[ember pawn]

ticket I need help with streaming to Tiktok

[long portal]

can someone help me? i have searched on youtube about this problem but still failed
thanks

[blissful shoal]

Hola

COMO ME GANO EL PERMSO PARA SEPARAR MI TICKET

[mental kraken]

I need help with encoding. Previously I could stream without lag, but suddenly there is lag in my stream.

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[dense axle]

I can stream through tiktok live studio but want to use stream elements and its falsely saying im under a live restriction when i am not?? Has anyone seen this before?

[slender hound]

I have a command in my channel that works called !swearjar and it just keeps a tally of every time I curse in chat. However we wanted to reset this command at the start of the year and found that this command is no where in my command list. It doesnt exist and we cant reset it. Please help!!!

[jagged zodiac]

Does anyone know why my campaigns disappeared

After starting factor 75 campaign

[prisma cloud]

Hello, I updated my OBS and I can no longer access here :(

[slender oracle]

hello! i just updated my streamelements plugin and it completely disappeared from obs... like its just the default obs now ;-; help

[thin dagger]

@prisma cloud ⤵️

StreamElements menu, on top of OBS > Logout > Login

[spark sable]

How to save last liveStream Name and Stream category?
Always when I live stream I have to configure ALL my sources.

Also there's a way to configure only twitch and automatically configure the others?

Also, How to configure my other youtube output to Vertical?

[kindred badge]

Anybody has an idea how to add timers and commands from one platfrom to another, or do I just unfortunately have to copy and paste ;-;

[kindred badge]

3 dots should let you pick canvas 🙂

[topaz spoke]

I did everything your support team told me do and I'm still missing files from the cloud data. How can the support team retrieve my missing files?

[narrow bronze]

It is possible to disable these emotes on donation page?

Because these emotes makes a huuge problem in custom code in AlertBox

[stuck terrace]

I need help starting

[gritty sphinx]

Thanks. I did have a look at this before, and just now. However these events i believe are only for twitch and not YT as well. Unless im being stupid 😄

[stuck terrace]

How to use tipping feature can you help me please

[dark belfry]

is there a way to have a leaderboard of top gifters for the week and set a minimum before it puts them on there?

[left salmon]

!help im using the multi stream when i link my scenes he doesnt work properlly and i dont have access to multi chat

any help?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[fickle pulsar]

Is there a setting for Chat Commands to have TTS?

[azure frost]

if there are no options via the widget, you could try adding a colour filter via OBS

[granite agate]

Nobody knows?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[edgy storm]

!ticketHello, the multistreaming plugin, suddenly stop working on mi OBS. Someone with the same problem ?

[maiden lichen]

why for the love of God is the bitrate on SE.LIVE set to 10k ? can I change it ?

[edgy storm]

They are not displayed when clicking

[limpid bluff]

Yes, I believe it is set in your OBS settings

[thin dagger]

@edgy storm ⤵️

StreamElements menu, on top of OBS > Logout > Login

[maiden lichen]

My obs settings rate is set to 6k

[limpid bluff]

I'm not in front of a computer where I can look into it. Check the settings in the SE.Live plugin and the OBS settings to make sure it's set to 6k everywhere. Where are you seeing that it's 10k instead?

[maiden lichen]

In the log

[edgy storm]

at first crash, but the second try its works. So much thanks 🙂

[full shoal]

Hello, I'm trying to use the "banned words" filter but whatever group of words I add it doesn't interact with them even on testing the simplest words

Can someone enlighten me why this may happen?

[shy gazelle]

hey, i'm trying to add a chat box on my stream the overlay in streamelements i copy paste it in browser in obs but nothing shows up when something is written in chat

can someone help me??

[slate crow]

I have a similar problem that you do

[slate crow]

i know how to set up a chat i dont know how to make it cross compatible though thats what im here for

[slate crow]

did you try resizing the browser thing? usually my overlays come in all mismatched and need to be moved and tweaked so you can see everything

[shy gazelle]

yes multiple times

[slate crow]

well you got me then.

wow it looks so easy to do it with streamlabs but i dont want to abandon stream elements ive been with them since sableguy was born

[tidal saffron]

Does anyone know how I can change the colour of this green block on the subathon timer, or how to get it to display the added time in minutes rather than seconds?

Thanks in advance

[wooden knot]

where did you get the timer from

[wooden knot]

I dont exactly understand your issue, can you give details of what platform youre trying to stream to, where you got the overlay from (or did you make it yourself) as well as how are you testing it

[shy gazelle]

twitch and the overlay directly from streamelements

[wooden knot]

I could be wrong but isnt there an option to make sure streamelements is working while youre offline and not streaming? id make sure that setting is on. Also in your activity dashboard id make sure allerts are not possed. When you test the overlay in the overlay creator, does it work?

[shy gazelle]

alerts work perfectly but chat no

[wooden knot]

in your chat broswer source did you make sure that the order in the scene doesnt have anything covering it accidentally? if not can you open the source as i believe there is a clear cache button

[shy gazelle]

i putted it on top of everything

[wooden knot]

can you send me the overlay link and your twitch channel

[upper cloak]

does anyone know how I can get my stream elements overlays back on my obs? I had to redownload after a windows reinstall and my overlays didn't automatically come to obs like last time.

[slate crow]

no one is helping me so i might as well help someone else if you go on the stream elements website you can access your overlay and copy its link. Then on OBS create a Browser source in your scene and paste the link into it

[upper cloak]

You're a gentleman and a scholar. Thank you.

I hope you get help with what you are needing help with.

[slate crow]

If only all the ladies thought so

[slate crow]

I'm afraid its not a feature stream elements has and ill have to go to stream labs 😬

[upper cloak]

damn

[slate crow]

i just want one integrated chat on my overlay right now to have a chat i have to have one youtube overlay and one twitch overlay

[limpid bluff]

I do not believe there is a widget that has both YouTube and Twitch combined.

[shy gazelle]

https://streamelements.com/overlay/67ce3f8ca52e97a3b058a65b/9nnKJGhLFnyo171UoPbDroFBIUT_ezcI1TtwhCVGw181mOsT https://www.twitch.tv/sho00oty

[slate crow]

well ive been searching for a way to incorporate one because all the cool streamers are doing it and im afraid ill have to go to stream labs for it since the second i went on their website it appears they have the ability to mush everything in one overlay

[tidal saffron]

It’s the Stream Elements one

https://widgets.streamelements.com/element/subathon-widget

[slate crow]

well i think i have to leave stream elements

just because i want one chat widget

crap stream labs doesent connect to more than one site at once -_-

with all the time ive spent on this i probably could have designed my own.....somehow

[wooden knot]

Okay so the issue doesnt seem to be with OBS but with the overlay, not sure whats going on. In the top right of streamelements does it say youre logged into your twtich account?

[wooden knot]

Yeah, you most likely would have to create your own multichat widget, I'd be careful though because idk how the ToS on some platforms are when it comes to streaming chat and other content from other platforms

[slate crow]

i dont even know what ToS means

oh wait yes i do

slaps forehead

does anyone know HOW to make a multi chat widget?

[shy gazelle]

yes it does say that

[wooden knot]

To edit the background it looks to be you'd have to edit the json file in order to do so in the top right were it says "View: Designer" click it and view "JSON" then search for the # code of the box and change the # to the value you wish

for example in the JSON line 1086 is the background color of the + time for follower

[wooden knot]

gotcha, yeah idk i just tested it on mine and it works for me. There is deff some disconnect or setting you have to make it not work.

[shy gazelle]

okay i will try that i will tell you if anything changes

[limpid bluff]

Seems to be working okay on my end. The white on white was hard to read though.

[wooden knot]

oh derp, i didnt think to highlight to check for text lol

[limpid bluff]

Remove the overlay from OBS and readd it, if that doesn't work you can try toggling the browser acceleration setting.

[thin dagger]

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S

OBS > Settings > Advanced > Scroll down > Enable or disable Browser Source Hardware Acceleration, depending on its current state > Restart OBS
https://i.imgur.com/ggMe9ZE.png

[slate crow]

maybe stream elements will want to fund me going to stream labs as a double agent

otherwise i have no idea how im going to sign up for them

[frigid terrace]

Hello!! Not on the loop so quick question, is the streamelements team working around more customization for the multi-chat OBS Dock?

[burnt leaf]

all of my vertical scenes have duplicated 100x and its causing my obs to crash and everytime i go to delete one it crashes obs ive uninstalled and reinstalled and it just brings every scene back

[vernal sonnet]

Ho do you reset chat to show new 7tv emotes?

i can see only 7tv emotes i added a while back but new ones are words only

[tardy valley]

multi-stream plugin isnt fix

[uncut trellis]

What isn't fixed?

[tardy valley]

custom url and ley get dewleted when you turn off

[uncut trellis]

I'd need to know more details, but I have custom URLs and no issue with them being removed.

[tardy valley]

i took it to ticket

it beyond my control

i have readd to stream when i turn it off all detail is gone @uncut trellis

[uncut trellis]

iT's gone from where exactly?

Do you have a screenshot of the issue?

[lament glen]

is there a way to get streamelements to post a custom message with a counter for if someone claims a channel point reward on twitch?

[limpid bluff]

There is not.

[uncut trellis]

Interesting, I've not tested custom output like that.

[tardy valley]

only way this bug to show up is try turn it off after u create custom stream with detail

[wheat sparrow]

Hi, does anyone know how to fix this issue? When I go to Manage Broadcast and click the 'Create Broadcast' button, nothing happens..

I'm also having trouble clicking the 'Category' button in Manage Broadcast settings

[modest wharf]

Would anyone know the answer to this please? It's my 5th time asking in here in 1 week + 2 days with no response 🙂

the last time I asked about this was almost a year ago (may 2024) where i was told the developers are aware fof this and working on it

I have responded to the ticket to ask for an update but got no response on that either.

Is there anyone that would be able to answer this for me or update me on any progress or knowledge they have?

Is there anywhere I could speak to support to someone who is employed by stream elements in a support role (or someone who would know and could answer)

i've attached a screen snip of the lastest response to this almost 1 year ago - the question itself you can see by clicking on this message to see what its in reply to (which is my own message)

Thanks

[fringe sorrel]

Is the TikTok Reconnecting and Disconnecting issue still a thing?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tardy remnant]

Hey I have a quick question because I can't find anything about it on Yt either. I want to set the alerts in my overlay. and if I do /tier there it always says 1000 or 2000 how can I change that to 1,2 and 3

[keen iron]

OK I got a question so can the stream elements part of OBS be installed as a plug-in without an EXE file

I wanna run my stream elements OBS on something other than windows I wanna see if I can get a alternative platform set up

[arctic fractal]

hey guys, just a quick one, i also use a laptop for obs and i was wondering if its possible to copy all my scenes over to my laptop from my pc?

i also use the tiktok vertical format scenes too?

[limpid bluff]

Unfortunately I do not believe it is released in any format except the EXE. If you install it on Windows you may be able to grab the plugin files and move them elsewhere.

[limpid bluff]

File -> Show Settings Folder
File -> Show Profile Folder
Profile -> Export
Scene Collection -> Export

That should get you everything

[upper falcon]

how to use keybinds for multi-streaming addon scenes? cuz I cant see that in config
(for example turning off cam with alt+v at tiktok scene)

[keen iron]

yeah I was thinking about that maybe there's a way to export the plug-in since I have multiple machines. 🤓 great thinking thanks

[keen iron]

You are awesome super thanks

[gaunt sonnet]

Hello. Does anyone know if it's possible to turn off the "that item is on cooldown" message when redeeming a Loyalty Sound Effect that's on cooldown with a chatbot command?

[woven grove]

My problem: StreamElements doesn't recognize my address, even though the information is correct. I live in a small village, and it seems my address isn't recognized by StreamElements. Is there a solution for it?

[jovial ocean]

Does anyone know if the merch purchases alert in the element overlays link to your fourthwall or do you need to setup the API external purchase alerts for those?

[cursive lotus]

before I submit a ticket, I wanted to know if any of the streamelements sponsorships require the VOD to be up for longer than after the paid period. because of twitch's VOD changes, I may have to delete an already completed sponsorship but I don't know if I'm even allowed to? i will submit a ticket if need be but I wanted to know if anyone knows the answer before I do. thanks!

[calm sun]

My Ticket got removed before I even messaged what the issue is, so I'm typing here I guess.

My multistream widget disappeared and I'm not sure where to go to bring it back.

[velvet coral]

how you got that ?

[thin dagger]

@calm sun ⤵️

StreamElements menu, on top of OBS > Logout > Login

[narrow blade]

I just added the SE live, and now all of my files are missing. I know SE live sometimes moves things, but where to I have OBS look now?

[stray kelp]

Does anyone know if there's a way to have hotkeys work in the other canvas's

[ember tiger]

Hi I wanted to know for the multi stream how can I remove an old account in obs

When I go live it goes live to another account I don’t use anymore

Also will there be a way to shut off a stream even if it’s a default source

[unique swan]

My problem is whenever someone tries to do a command such as "!Gamble 10" it says they have 0 even though they have more than 10 any help?

[wintry yew]

Hi everyone. I have a problem with OBS since I updated Windows to version 24h2.
Without using OBS, I was getting a CPU consumption of 0.8% and when I started streaming, it was a maximum of 3%, but now with Windows 11 version 24h2, the CPU consumption has increased to an exaggerated level, giving 8% when unused, and when I stream, it can go up to 15%.
If anyone knows anything about this, I would really appreciate the help.

My most stable version of OBS is 30.2.3

https://obsproject.com/logs/f1kbX6O0imGbtwo9

I made the corresponding changes and the consumption is still high. Here I send a screenshot of the CPU consumption just by opening OBS without transmitting or recording when before it only consumed 0.8% as maximum.

[vapid tulip]

So I got a new capture card and I have it set up. But when I try to stream form OBS to twich I keep getting this

I even refreshed my stream key multiple times and still get that. And I also tried to connect directly to twich

[wheat coyote]

is there any support staff on that can help? ive submitted a ticket but have had no response for almost 3 weeks now

[cursive otter]

Hi - I am trying to filter out the spam that's been going around in chats and it happened again where it shows up even though I have the spam filter I setup enabled. Did I not do something correctly? (yes, bot is a mod in chat)

[cursive otter]

whats your question, just post it

[wheat coyote]

Its not a question i need to update my payment information and says i have to contact support to do so but all my tickets go unanswered

[cursive otter]

There's also a support chat feature on the website that you can utilize and their support team will answer when they are online. Sometimes it just takes some time because there are a lot of us (:

[wheat coyote]

Trust me ive tried been trying to get help since early January

[gaunt wolf]

se.live obs plugin

[brisk ice]

Today is 11th of march did the sponsorships section should for yall on twitch?

[raw crypt]

The reason you don't have a response is because this channel is a community-driven helpdesk (which means the community helping each other). We don't have the answer for specific things, as we are not part of the staff. The only way to connect to the actual staff is via tickets, as you did.
Unfortunately, SE team doesn't provide progress updates or ETA for their bugfixes or new features. Even support staff doesn't have ETAs to provide.

So, if you don't have a response here, it is just because we don't know the answer.

[brisk ice]

@raw crypt do you know anything about this?

[raw crypt]

Nope 😦

[brisk ice]

talking about this

[raw crypt]

That means if you are a Twitch partner (and now an affiliate as well) in some regions, you will also have Streamelements sponsorships available on Twitch Creator dashboard.
But the ones in Streamelements dashboard will continue to appear

[brisk ice]

i mean i guess it would show US i guess, they changed my stuff based on viewers loc % into US. Thats a main region. I done like 15 sponsors, i average like 20 viewers, got all requeriments and they are all gone for the past 3 months

a lot of people have the same issue and nobody fix this

thats why i rather have this on twitch and maybe shows up

[raw crypt]

Unfortunately, there isn't anything we can do, we are not part of the staff.

[brisk ice]

its fine, if staff cant do their job idk. Thats why u see bad reaction when they post a new sponsor

but thank you

[raw crypt]

I have just tested the same setup and it worked on my channel. One issue I had was because the "Link protection" (Chatbot > Spam filters) was enabled and it takes precedence over the banned words. So, if the user types the URL (with no spaces), it goes to "Link protection" filter first.

But when I typed it with space on chat and it matched the banned phrases, it went to the Banned words filter and the user was banned as expected.

[tawdry heron]

Do you have a version for ubuntu?

[raw pier]

Morning everyone - hoping someone can help me with my stream chat - I keep trying to find like a bubble chat but always end up at dead ends

[cursive otter]

I don’t have any spam filters enabled so i’m not sure

[lament pewter]

Can anyone help, when I try to do follower goal its shows i have more followers than I actually have

[wheat crystal]

Hi guys, I've got my alert variations setup for youtube for diffeerent gifted membership amounts.

However when people gift more than one membership- in this case 50... it only plays the single gifted alert (50 times in a row) I truly don't understand what I'm doing wrong.

[gaunt wolf]

does anyone know where i can find a list of varibles for overlays, like {count}

[merry wolf]

Hey Everyone

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[merry wolf]

i have a question for the new AI feature... it seems to be only working with German XD is this intended? - long version, i´m a german twitch streamer and on my stream i created the ai command, then shared it to an american streamer whom with i´m friends, but also on his stream only GERMAN requests qurk, english won´t work...

[ashen ginkgo]

Is it possible as a manager for someone who streams on YT and Twitch, to see a combined activity feed? Right now it only lets me see one or the other?

[manic sorrel]

Hey, good afternoon. I am having tropuble authorizing my twitch to connect to multi-streaming. when i connected it it is saying failed. ive never ran into this issue before. Can anyone help?

[lucid anvil]

I can confirm that I'm also having the same issue. Twitch is successuflly connected via OBS, but only in multistreaming is it having a connection issue.

[fallen acorn]

i have the same issue and i was about to go live...

[lucid anvil]

Same, my live should have started 15 minutes ago 🤣

Do we know if there's a way to temporarily disable multistreaming so we can use just twitch?

[fallen acorn]

i mean u can log out stream elements

from obs i think

[lucid anvil]

Oh yeah, you're right. That might be what I do for now, but hopefully they'll fix this soon! I've been really loving the multistream feature

[fallen acorn]

@lucid anvil it worked

im currently live only on twitch

same thing

i bet the obs studio update broke stuff

[lucid anvil]

Sweet, good to know! I'll give it a try. Appreciate you. Yeah, I'm sure they'll get it patched soon.

[fallen acorn]

yeah no worries pal. tech panic is my friend nowadays

[celest river]

when granting SE access to my yt account, which of the options correspond to what features?

[manic sorrel]

@fallen acorn @lucid anvil I was suppose to start at 1:00 and this causing me to only be able to stream via tik tok

[lucid anvil]

same, I could only access YouTube

[strange nimbus]

Is there a staff member availible

[limpid bluff]

Staff generally do not monitor the discord, if you need to reach out to them you will need to submit a ticket.

[umbral current]

[flint estuary]

h

bonjour

pouvez vous maider avec ce message d'erreur svp

#1349079254889005116

[red perch]

My to 😕

How to fix this

[safe breach]

let me know when they find a fix

[red perch]

Okay 👍

[wheat cobalt]

The + icon is missing when editing an overlay both in Elements and in my Overlay gallery. Is this happening to anyone else? Anyone know of a fix?

I just switched to a new theme and can't add the chat widget

[thorn galleon]

does anyone met the issue when suddenly all alerts and SE widgets are like 50x smaller?

and it looks like that when I try to widen it up

Tried everything, reinstalling SE, OBS, resetting widgets, creating new one, changing resolution, still no effect

everything is pixelated

[balmy summit]

please help! Its been like this for an hour

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[gaunt wolf]

same here!

before OBS update

[limpid bluff]

Have you logged out of SE.Live and logged back in?

[thin dagger]

StreamElements menu, on top of OBS > Logout > Login

[short wave]

when are affiliates given access to the sponsorship thing on twitch?

[limpid bluff]

Twitch said today, so at some point during the day I would imagine.

[short wave]

okay! thank you!!

[balmy summit]

I have it still gives me the error after logging back in

[gaunt wolf]

Now is working for me, thanks

[sturdy aspen]

I have the same problem, tried everthing

[balmy marten]

same been trying for an hour now everytime i try to start stream i get the connection failed thing

logging in and out didnt work

[sturdy aspen]

and the same with tiktok. The failed connection

[balmy summit]

I logged out and in and disconnect my stream key and reconnect but I when I try to authenticate twitch I get that fail nonsense

[balmy marten]

yeah same i literally ran out of things to try

it blows my mind that logging in it says connection successful but tryna start stream is says connection failed

[snow glade]

okay so if your base streaming source is twitch it will still stream to twitch, that connection isnt needed, only for the extra multistreams. to edit infor do it the old fashioned way

[balmy marten]

so when starting the stream i should disconnect the twitch canvas?

im lost

[ember verge]

I was just connected and streaming yesterday just fine. i accidentally dsiconnected it and now i cant reconnect. no, i don't have any ad blockers on and yes i've logged out and logged back into SE.live.

[balmy marten]

join the club

[limpid cedar]

Hi! do you know if multistream support multiple delay stream now?

[wraith cobalt]

Just did a fresh install of obs. Why can I not connect to TikTok now?

For multi stream

[remote path]

Anyone having this issue I'm trying to connect tiktok I was approved to go live but where I try to connect the tikotk account through the SE it just says failed is this Concurring thing for others.

[remote path]

Ok so not just me lol

[velvet lotus]

Yh I'm getting the same issue

[languid acorn]

Help! I can't connect to Twitch (tick is not blue) and when redirecting to streamelements it says connection failed

[velvet lotus]

Api error on my screen

[velvet lotus]

this is also what i see most of the time

[heady ingot]

Same Error

[neon kite]

Hello, I cannot see the Docks at all for SE

[thin dagger]

@neon kite ⤵️

StreamElements menu, on top of OBS > Logout > Login

[neon kite]

I've already tried out logging in/out a few times

[limpid bluff]

You'll probably need a ticket then

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[neon kite]

Thanks!

[true dawn]

I can't get multi-stream to connect to my twitch?

[candid meteor]

hi, a chat box overlay isnt showing on obs, but the messages in stream are appearing in the streamelements preview, is there an obvious fix im missing?

[calm forum]

me neither

[next rose]

Getting this when I try to connect to Twitch, works fine with YouTube, seems I am not alone.

[calm forum]

it already worked but now its not working somehow

and I wanna start streaming

[true dawn]

Yep! My exact issue

[next rose]

Glad I'm not alone @true dawn seems, I did get an API error so I think their servers are buggin out

[native zealot]

Im getting that exact same thing

[next rose]

back to Aitum I go 😅

[tulip agate]

Hi, i have this incidence too... i try until 15min please help i have a stream tonight 😭

[next rose]

yep, been trying for past 6 hours

logged in and out of everything, it's a SE.LIVE issue 100%

[tulip agate]

6 hours ??? 😱

[next rose]

yezzir

[tulip agate]

and now you can stream or not ?

[next rose]

on YT yes

on Twitch no because of

[tulip agate]

yeah i can stream on tiktok too but tonight i have to stream on twitch... that very annoying

[calm forum]

guys i just starded stream and it works on twitch

it says not connected but it works

my stream is on

[tulip agate]

are u sure ?

i'll try

that true it work for me too !!

[calm forum]

ýep

[next rose]

Excited to see this plugin do well but honestly feels like a bit of a mess ATM, didn't even do anything and I've three YT options and one Twitch 😅 think I'll circle back in a month and see if it's in any better shape, if you're looking an alternative, I've been using Aitum ATM - no hate to SE, good hustle here but it's just not there, least not right now

[floral surge]

It seems that connecting to Twitch doesn't currently work. This is incredibly problematic. It's super hard to just change setups once you have everything ready with SE.Live. I've tried looking for it, I managed to setup Custom RTMP for YouTube, but it doesn't work when I do it for Twitch. I found the server URL for Twitch that works everywhere else, and then my stream key. It won't add that custom output. So how do I even run a stream in bandwidth test mode for Twitch?

[harsh verge]

I have the same problem

[balmy coyote]

is it just me getting the errors saying something like: no config url available?

[maiden lichen]

is any of you getting different bitrate encoder in the se.live plugin that you have set in obs stream?

I spent 2 days providing logs and explaining this in the ticket

and they say it's impossible

[light drift]

Just came here and joined the discord because I have the same issue xD

[delicate sierra]

Same problem here!

I need help

[light drift]

we're cooked

[delicate sierra]

I was gonna do a long stream today, what even is this

[light drift]

yeah it sucks...

[jaunty bridge]

Ah, so it's a known issue? That sucks

Cause I was just coming here to get it sorted myself

[true dawn]

Can OBS just be used without SE?

[delicate sierra]

I believe it's a server thing

[true dawn]

I imagine alerts and stuff will still work

[delicate sierra]

Yes, but can't multistream without it

[light drift]

yes of course, SE is just a plugin. You will not be able to multistream though

[true dawn]

Oh so the ONLY issue atm is Multi-stream?

[light drift]

yes

[true dawn]

I can live with that

[light drift]

[true dawn]

LOL sorry folks, best of luck to everyone

(come watch my stream at 6pm est)

[delicate sierra]

I think so? I think if you uninstall streamelements you might still be able to connect to twitch. Don't take my word for it tho

[harsh verge]

if someone find a solution pls let me know qwq

[delicate sierra]

Might need to wait for a dev

[jaunty bridge]

Yeah, I've uninstalled and reinstalled and still nothing works

It's just something they need to fix

[delicate sierra]

I mean just uninstall streamelements and use base OBS, might be able to connect to twitch

[true dawn]

From what I have gathered the issue with SE right now is multi-streaming. Seems like streaming to just twitch or just youtube or just tiktok SHOULD work okay??

[delicate sierra]

I think so. I haven't tested it out

considering the problem was with connection between streamelements and twitch

[true dawn]

I personally don't want to give that a test run, today is supposed to be my first stream and I don't want to go live prematurely only to instantly stop

[delicate sierra]

I don't think you need to start stream, you just need to connect it to twitch, and if it works that means you can stream normally

Cause the problem right now is just to connect to twitch

[floral surge]

So if someone wants to stream to Twitch, they need to set it in their OBS settings. Because of StreamElements issues. And if someone has a setup adjusted to a different platform, they need to overhaul it because of this one problem. Maybe ceate a plugin that's less invasive, allows to alternatively provide Twitch RTMP as a custom one? Why doesn't that work? It's supposed to make your life easier, but it's so constrictive and impossible to work with, especially when they have issues. This is a huge design flaw that shouldn't exist even in a beta

[light drift]

welp, guess i'm only streaming to twitch today

rip mobile users

[hot forum]

I cant connect the twitch channel on the multi stream . on all web operator same problem Look at those next screen !ticket

and i have no add block at all

yesterday that was working

[green condor]

same

[hot forum]

@thin dagger

no issue yet ?

[green condor]

Do I have to uninstall SE to start a stream without their "Start Streaming" ?

[gaunt wolf]

does anyone know how i can find my stream key and stream url for tiktok? i need it for another obs plugin.

[sterile comet]

It's what I ended up doing, it seems to work

[fiery plank]

I was literally about to submit a ticket for this

[hot forum]

So de just need to uninstall ? But that clear all settings ?

[fiery plank]

I was able to connect to a single platform at a time. So you can EITHEr stream to Twitch OR to another platform. I unselected X and then tried connecting Twitch, which was giving the same error above, and now it works. So looks like as long as youre only selecting one of the platforms to be active you can choose which one right now

Funny enough, after getting Twitch to connect again, checking the other sources back on seems to work again...

[limpid bluff]

Everything should be back up and working now for multi streaming.

[hot forum]

Thanks so i will stream Tomorrow 😁

[proud galleon]

Hey everyone!

Our devs just rolled out a fix for the SE Live multistreaming issue that was messing with Twitch & TikTok connections. You should be able to go live on both as usual now!

If you're still having trouble, try this:
🔹 Restart OBS

If that doesn’t do the trick, drop a support ticket in #submit-support-ticket

Appreciate yall's patience while the team got this sorted! 🙏

[stray kelp]

Does anyone know a way to use hotkeys with sources & not just scenes?

[true dawn]

I am streaming at the moment and none of my new follow alerts are popping up or anything

[limpid bluff]

Twitch alerts?

[true dawn]

Yeah

[limpid bluff]

Channel name? No links.

[true dawn]

bellyscones

[thin dagger]

@true dawn ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[limpid bluff]

I updated a couple things, new alerts should start showing up.

Missed events will remain missed unfortunately.

[autumn island]

!ticket-minneme376 I can't find my Twitch title screen in OBS.

[true dawn]

They aren't even showing up in my dashboard list, only on tgwitch itself

[true dawn]

Also someone new just followed and the alert didn't show up

[limpid bluff]

Did you log out and back in?

[true dawn]

No I did not

[stone crag]

So if your support ticket is either 3 to 4 weeks old are they still going to respond or do I make another ticket?

[true dawn]

Was I supposed to do that

[limpid bluff]

Yes

[true dawn]

Nothing changed

[limpid bluff]

If it's not showing up in the StreamElements activity feed you may need to submit a ticket.

[true dawn]

An altert just went off from a few minutes ago right now

[limpid bluff]

Should be all fixed then

[paper drum]

Is that a common issue?

[limpid bluff]

SE not pulling info from Twitch? No, but it's an easy fix.

[wheat cobalt]

I saw the same issue but I was still able to stream to Twitch

And it was pulling in Twitch data

[candid hatch]

Hello! How do i make it so tiktok and twitch can see eachothers messages on OBS (i have steamelements miltistream installed)

[wide vector]

How can I tell which goals are required and which are optional

[prime canopy]

what do I do

[valid egret]

Hello, gift subscription alerts in Kick repeat as many times as how many gifts are coming. How can I do this as a single alert?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[idle kite]

Hey all, so I'm having this strange issue and I'm not sure what to do about to start my streams. I can post the log file as well if needed.

[ember verge]

HI so, I'm multi-streaming. I want to make my stream look more appealing on Tik Tok. I created a new canvas for it. I can see that I can link scenes I make in the Canvas for TT to the scenes I have created for Twitch.

What exactly does linking the scenes do? Because I'm not seeing anything happen after I link them. Is it the audio that's linking together?

[fluid wadi]

The tiktok chat on Twitch could be shown, adding a browser font from tikfinity and the Twitch chat on tiktok you just have to create the font on the tiktok canvas

[worldly badge]

Can anyone find information on the new basepay? I cant seem to find anything other than that we get base pay and not an actual number

[slow bane]

Hi

DM me please I'm just new here please

[limpid bluff]

I do not believe there is a set number.

[worldly badge]

Interesting.. do we have an idea of what it's based on then?

[limpid bluff]

Unfortunately no

[fluid wadi]

Welcome, any questions you have as far as possible we can help you, just tell us what doubts you have and/or problems and we will help you when we can

[slow bane]

I'm having issues with someone here

So can I say it out

[fluid wadi]

Are you new here and already have problems with someone? You simply block the person and that's it, you won't be able to read their messages or contact you

[slow bane]

Yeah

Because he's not replying to me anymore and anywhere but his here and I don't know how to get to him that's why

[fluid wadi]

I don't know what that has to do with streamelements

[prime igloo]

I can't send messages to #submit-support-ticket for some reason

[fluid wadi]

If you want to submit a ticket, simply type in the ticket and the problem you're having

[prime igloo]

Where?

[fluid wadi]

Yes, And then they'll tell you where you should continue the conversation

-> !ticket

[prime igloo]

Thanks 🙂

👍 Awesome 😄

[fluid wadi]

It's a pleasure to help 😎

[fluid wadi]

It's a shame that you have problems with someone, life is already full enough of problems to have them on the Internet too, I don't know what happened, but if he doesn't want to talk to you, give him time, if time can solve something

[cunning reef]

hey i was wondering if anyone could lend me a hand rq with SE live i cant make an all chat

[fluid wadi]

Do you want to have all the chats in the same chat? Because tiktok can't be done at the moment

[cunning reef]

yeah yk how on screen you can have all the chats in one

i saw it a while ago

[fluid wadi]

There are people who use separate programs to join all the chats into one, such as Stream ninja, I think it was called

[cunning reef]

does it work with SE LIVE

[obsidian fog]

No

[cunning reef]

so how tf do I multi stream with all chats

[obsidian fog]

There's the mutlitchat which will show all for you but not TT yet as we don't have the ability to have it added.

[cunning reef]

i dont even see the option for everything but tt

[obsidian fog]

By default it should have any accounts you've connected under your SE account.

[ember verge]

Just curious, are there multiple support people who handle different things, or?

[fluid wadi]

@cunning reef You can add the other chats you need using the custom obs browser font to import the chat you need such as kick

[obsidian fog]

certain things that may go to another department depending on context but they generally handle all things.

[ember verge]

Okay…

[fluid wadi]

Some of us are locked in a basement and help others to win our freedom 🥺 ( It's an irony)

[next rose]

Thanks for this, will test in a bit

[orchid wedge]

I want to send higher image quality on YouTube, but I don't want an extra canva for that. What happens if I set YouTube as the main platform in OBS with maximum bitrate quality with SE.Live?

Will I get an error or will the bitrate be reduced automatically for the other platforms?

[candid hatch]

i have no idea how to do that lol

[short wave]

hey! when i try to click accept on the guidelines for the new sponsorship feature, nothing happens. does anyone have the same issue?

[idle kite]

Should I submit a ticket about this instead?

[median finch]

Linking them will automatically switch them with their linked scene. So if you have a gaming scene in both and link them together, once you switch to gaming, it will switch them for both.

[median finch]

Be careful with this as many platforms forbid having combined chats. Twitch for example has specific rules against doing so.

[ruby lynx]

You need to do streams in English, German or French

[fluid wadi]

It's easy to do, when you can, give me an @ in my name and I'll explain.

[ruby lynx]

There starting with english first

[candid hatch]

Like DM you?

[short wave]

i do stream in english :]

[ruby lynx]

Normaly

You get some sponsorships soon

I do dutcstreams so i have to wait

[fluid wadi]

Yes, I'm from Spain, so I don't know what the time difference is.

[candid hatch]

tried messaging but you have dms closed

[fluid wadi]

No , Anyone can write to me, what happens due to your discord configuration, that you surely have since the strangers cannot write you, trying to write to me, because it does not leave you

[candid hatch]

It’s you haha

[rustic yoke]

I always have problems with streamelements

okay obs restarted and it's working

[orchid wedge]

I want to send higher image quality on YouTube, but I don't want an extra canva for that. What happens if I set YouTube as the main platform in OBS with maximum bitrate quality with SE.Live?

Will I get an error or will the bitrate be reduced automatically for the other platforms?

[hollow hollow]

Someone know how to fix the backup being stuck at 0%?

[warm gulch]

Hey friends,
I have this weird thing happening with multi-stream where it starts my streams fine - but leaves an "upcoming" one there too that apparently never gets started?
While I think it auto-scheduling streams would be a great feature - this seems more like a bug. Other than deleting them, can I fix this?

[errant furnace]

Hi! In the multistream plugin, is there a way to change the bitrate from the vertical canvas?

I only see the option of switching the encoder

[limpid bluff]

Soon™️

[ember verge]

Hmm, the issue is, I did that. Despite the fact they were linked, they weren’t switching.

I booted up stream and was on my starting screen, it showed on Twitch, but not TT. I had to go into the canvas and manually switch it.

[valid egret]

Hello, gift subscription alerts in Kick repeat as many times as how many gifts are coming. How can I do this as a single alert?

[jovial ocean]

is there a reason I can't upload a mov file to the media browser for alerts? it shows that I can upload it but when I click on it it says the file is invalid and throws a "network error"

[brazen wave]

anyone else having an issue with their sponsor widgets?

[limpid bluff]

@finite girder no links this time 😛

hey guys does anyone know why s.e live has removed my option for a twitch vod track in my settings? i used it to split my spotify audio and ever since i downloaded S.E live, my spotify has been casting to my vods and i have several muted vods now 😦 the only option i can find to change the audio track is in the s.e live canvas settings but it didnt seem to change anything