community-helpdesk

[empty wraith]

Hello,

I hope you're doing well! I have a question regarding the Beta version of the platform. I am currently unable to locate the "Audience Control" feature. It seems that the settings for it are either not visible or possibly not available yet. Could someone kindly provide clarification on this? If not - I would write a ticket for further informations. Please Ping me so I get the answer.

Thank you in advance for your help!

[gaunt wolf]

same question here

[gaunt wolf]

Is there a possibity that the tool se.live beta is working with the aitum vertical plugin? so Twitch and TT have a seperated screen

[smoky crow]

i do almost everyday

[delicate abyss]

does anyone know how to get media request to show up? it doesnt seem to be working for me

[radiant panther]

having some issues today, anyone been able to fix this?

[silk stump]

Mine dose not even come up

[radiant panther]

i think i need to stop trouble shooting cause it seems to just be down in general

[autumn cliff]

mine is also doing this if anyone can help!

[zenith stag]

Can anyone help me?
I cant get any sponsors, no matter when I check the sponsorship tab, this is my stats. last uploaded 3 days ago, average of 1-18k views per video

[limpid bluff]

Uploaded or were live?

[zenith stag]

uploads

[limpid bluff]

I believe sponsorships only takes live streams into consideration.

Since you have to be live to complete them.

[zenith stag]

not on mercury

that is for yt

last time I streamed was 3 months ago

@limpid bluff

this is what it says

I have done a couple on my ttv, but not my yt

[hard timber]

For my past two streams the bitrate has been very unstable. My upload speed hasn't changed and nothing changed from previous streams. Has there been an update that could be causing this?

[limpid bluff]

I have verified and Mercury is just a tool for YouTube, you will still need to be live for sponsorships.

It is the end of the year, so maybe things are just slower right now. I don't stream on YouTube so I can't provide more insight.

[zenith stag]

ok, thanks for the help, I will try streaming tmro

[limpid bluff]

There shouldn't have been. Are you using the beta version of SE.Live?

[hard timber]

I'm using the OBS plugin, I'm trying to figure out what's going wrong

[limpid bluff]

You can use Twitch Test to see if it's your connection, and OBS has an analyzer that can let you know if it's potentially an OBS problem

[thin dagger]

Use the Twitch Bandwidth Test to find the best Twitch server to stream to. Set Duration to Medium. You can uncheck any regions you're not near.

After the test completes, click the Share Result button to upload a screenshot, which can then be copied and pasted here.

Get Twitch Test from https://r1ch.net/projects/twitchtest.

Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Current Log File and paste the link to the log file here.

[orchid ridge]

anyone free to possibly help me with obs overlay?

[elfin quarry]

StreamElements bot keeps time-outing chatters on YouTube shorts Livestream when I have the rules turned off

[solemn leaf]

I'm looking for a way to add background music to OBS, is there a way to turn down the volume of the OBS music widget as it is crazy loud or does anyone have any recommendations on what to use?

[tepid schooner]

Hey...so trying to get the SE live stuff working for multistream. Tiktok connected at first but I unchecked it to do some testing but now if I turn it on to run it. They say there is a invalid token now, anyway to fix this? The plugin doesn't give me the option to log in via qr code anymore.

[jovial patio]

is there any way to do strikethrough text on SE?

[fervent wharf]

Still having issues when launching my multi stream, YouTube does not go live and I’m assuming it may have something to do with the lack of streaming category selection. I’ve tried reconnecting YouTube multiple times

[unborn galleon]

I have a problem I am trying to multi stream but it's only letting me stream to one platform it won't let me do both but it does do the stream start requested tho any suggestions what i should do?

now its not letting me select se.live docks

[quasi swan]

the last update bugged my overlay colors and webcam

[limpid bluff]

In a chat message or an overlay?

[limpid bluff]

Add an audio capture device and capture your music that way, don't capture system sounds directly

[jovial patio]

overlay, but it seems its not possible in native SE without custom widget im guessing

[quasi swan]

fixed it, for some reason the update activated multiple filters to some sources

[limpid bluff]

<strike> </strike> should work

@jovial patio ^

[unborn galleon]

this is what happens when i click start stream and when i try to multistream i click stream and this happens

[limpid bluff]

On overlays or on your stream itself?

[unborn galleon]

this is what happens when i click start stream and when i try to multistream i click stream and this happens

then it says start stream requested

[limpid bluff]

I believe this is a known issue and the devs are working on it. Please submit a ticket so they can gather more information if necessary

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tardy marten]

Anybody here stream to Kick? I have Kick as my main output in OBS (custom output) and I tried the Multi-streaming beta last night to TikTok and X, Kick kept dropping out. So I ended, closed out of everything, and started back up to just Kick and TikTok. Kick again kept disconnecting and reconnecting, so I turned Kick off and tried to start it back up but received an error. Any ideas? Is this something to do with Kick’s API not being public and the multi-streaming tool having an issue with a custom output?

[cunning wasp]

whoops

[pliant barn]

Hey guys

[sterile vault]

Wsp?

[unborn galleon]

omg skittle from beluga

😀😀😀😀

[pliant barn]

Hey

[unborn galleon]

are you the real skittle from beluga?

?

[pliant barn]

I just found this server 😂

I was looking for a content creator server ages ago

[unborn galleon]

https://tenor.com/view/beluga-the-cat-hakosh1307-hakosh-beluga-cat-hug-gif-22532913

hey skittle

[pliant barn]

Beluga

[unborn galleon]

@beluga

@fierce mantle

[pliant barn]

Is he in this server?

[solemn flame]

so this isn’t a SE question, but let’s say i wanted to listen to music and have it play on stream.
idk how copyrights/crediting works, and im not going thru all 400 songs in my playlist just to see if they’re fine to use on stream.
would using a “Playing now” overlay work for the crediting?
do yall have any recommendations on how to do that? my playlist is yt music if that helps, and OBS

[astral pendant]

guys i got a problem, my multistream tool is working literally for every single platform but twitch? Like sometimes its turning for 1 second then going off but the 'stream time' on twitch is still counting?
its working for yt(with like 30sec delay but i used it only for test purposes, tiktok works perfect, 0 lags or delays but twitch is never working for some reason..)

[limpid bluff]

It would give credit, but technically you have to pay the rights holder to use their copyrighted music, or get premission ahead of time.

[solemn flame]

so there’s no easier way to do it? i shit you not my playlist is over 400 songs

[limpid bluff]

You can do what most people do and just hope you don't get caught, but the only legal way is to go through your playlist

[astral pendant]

boys any ideas of whats wrong?

[north light]

why am i getting this?

[true condor]

hey so i'm wondering if there is an easy way to stream to youtube and twitch at the same time but have different overlays for each stream, like i want my twitch stream to have just twitch chat and notifications, and i want my youtube stream to have just youtube chat and notifications on stream. the only way i can think of is maybe with 2 instances of OBS but i'm wondering if theres a less complicated way to do this.

[timid flower]

Hoping someone can help me out! Does the Multistream not combined the tiktok live chat with my Twitch and YT chat?

[runic kraken]

Guys I have an issue, so whenever I get a say ‘ 5 GIFTED SUBS’ my stream elements shows my ‘gifted subs alert’ but then shows the names of those who got gifted said sub.. I’m just a bit confused to why this keeps happening

[radiant panther]

Tiktok API is restricted, you’ll see a lot of third party apps not be able to pull that info at the moment, same with alerts

[timid flower]

😭 Poop... I only know ONE place currently and that is Restream... they can?

[radiant panther]

Just dock it side by side for now, in the future it will most likely be combined

[remote lodge]

Has nobody heard of the VOD track in obs? I play music live on Spotify all the time no issues , the vod doesn’t save the music track as long as you set Spotify to a separate audio track. It is in the settings no dl required

[radiant panther]

I’m having this issue now as well

The second you add the custom stream key the vod track option disappears

[remote lodge]

Oh right seriously ? I didn’t know this happens tbh

[radiant panther]

Someone yesterday said the twitch vod is track 2 and they have a high role in this server, im gonna try that next. Seems to be a hidden option but potentially still possible

They also said you can control which tracks go where in the canvas settings but when I put music on track 6 or track 3 and then send 3 and 6 to twitch, they weren’t hearing anything. Only when it was on track 1

[solemn flame]

i mean i alr said that i have the audio routed separately

i WANT the audio in stream now (background music), and idk how to do so without copyright shit

[remote lodge]

It is track 2. It’s not hidden at all

Then just go to advanced audio properties

Uncheck track 2 for your music track

[radiant panther]

The second you switch from twitch connection to custom stream key, it removes the vod option

But I’m assuming it’s still there just hidden

[terse lily]

Hey there! I need help locating the option to select a pre-scheduled YT Stream. I saw comments from Stream Elements on the YT Channel telling someone you can do it right from SE.Live but the link on the comment is broken

[radiant panther]

When you hit start streaming it’ll pop up a window with YouTube title options and once you fill it out you hit start streaming

[terse lily]

To be clear I have SE.Live setup in OBS

[terse lily]

Ahhh gotcha

I'll check it out thank you!

[timid flower]

I would love to do this except I clicked close X on it and now not sure how to get it back 😆

[radiant panther]

It’s in the stream elements toolbar at the top

Not the normal dock area

[timid flower]

Another question maybe you can help me with using the multistream feature is there a way to edit the bit rate separately for each stream as in YouTube and twitch? Or is it fixed to whatever the main one is? I set up via OBS first as my default.

[radiant panther]

Currently it’s fixed

And the only reason I know that is the picture someone just posted above

[terse lily]

One more question on my end.. Why do I have 2 YT Canvas?

[radiant panther]

One is for vertical

[terse lily]

So I can disable the non crucial one?

I don't need vertical

[radiant panther]

Yea

[terse lily]

Gotcha ty so much

[timid flower]

Oof, do you have any recommendations on managing this? As in should I connect YouTube first as my default with Twitch secondary since it takes a lower bit rate or my technically capped at twitches max bit rate

[radiant panther]

I wouldn’t change too many settings at the moment. They said they are working hard on it

[fossil cargo]

can someone help me with this bug? was working fine yesterday now after the new update this happened

[fossil cargo]

is there a way to download the older beta version?

[radiant panther]

Log out of stream elements on the toolbar and log back in

[fossil cargo]

how do i do that on obs?

[fossil cargo]

thanks sadly i still get the samme error message

[fossil cargo]

i guess i can't use the multi stream for now

[radiant panther]

also log out of the dashboard, i had this problem earlier and it worked for me

[radiant panther]

If you sent a message which platform would you want it to go to?

[restive cipher]

where do i go to request custom name for streamelements??

[limpid bluff]

https://streamelements.com/dashboard/bot/settings

If it is not there, submit a ticket to have the option enabled.

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[restive cipher]

submitted a ticket, it wasnt there :c

[smoky dune]

ive already opened a ticket but wanted to see if anyone else ran into this issue where if u switch profiles in OBS, it deletes all the content in any of your SE.Live canvas setups

Also the updater seems to be broken, it says a program needs to be closed to continue the update, and the program it wants to close is.......itself? smh

[chilly wraith]

ive had that issue as well. I had to redo everything

Also.... Since the recent Beta update. Does anyone find SE.Live cause a lot of stability and lag issues when switch or adding sources?

[fossil cargo]

sadly nothing worked for me still the same error when i relogin

i chcked around and seems not many are getting the error: Cannot read properties of null (reading 'auxiliaryData')

no idea what to do

wish there was a way to download the older version

[lilac idol]

help me please. I don't know how to add a realtime viewer overlay on streamelements for youtube 🙏

[smoky dune]

I cant even install the newest update that just came out, it says it has to close a program to finish and that program is the updater itself lol

[fossil cargo]

okay if anyone else is getting this error:** Cannot read properties of null (reading 'auxiliaryData') **- try login with youtube not twitch and it worked for me... wtf

[radiant panther]

Interesting; thanks for sharing the info

[wispy wyvern]

Im trying to update my payment info and it wont let me. Im contacting support and still wont give enough info

[chilly wraith]

i had to launch in safe mode to cancel the update, then turned back on normal mode to fix it

[karmic swan]

Did you managed to send the VOD track?

[radiant panther]

Nope, i put music on 1 and not 2 and it still recorded

[karmic swan]

Yeah same for me, as it changes to a custom RTMP key, the setting for the VOD track I believe gets override or simply not being able to use it.

Thanks tho!

[radiant panther]

and thats going to be an issue for most of us

hopefully they can fix it

[karmic swan]

I think I found something. If you log in with your Twitch account and disable the option from the multi-stream dock, it changes to OBS Setting: Twitch.

Maybe that way it will use the settings set on OBS.

Will try it out in a few minutes to see if it works.

[radiant panther]

fingers crossed

[cursive gulch]

Happy to report that the multistreaming beta is working fine! The only thing I can't get to work is the Tiktok Chat. It lets me go live on Tiktok just fine just I can't see the tiktok chat!

[karmic swan]

It seems to work!

[royal flax]

Hey hey i got this last night and pretty much how i solved it is via:

• whatever is set as my primary stream (mine is twitch)

I went to obs -> settings -> stream and I made sure it mainly sends to twitch.

I was able to livestream everywhere I need after doing that but I had to also update my gpu

Btw quick question to you guys, are you guys able to stream in 2 different youtube channels in both landscape and vertical?

It is working fine on one of my channels, but the other one wasn't really able to go live or make a room at all (both can go live)

[iron drum]

I have no idea how to get it out of "read only mode" or if it is even possible. That "read only" part of the chat box at the bottom moves up a bit so less of the chat box is used when I am live as well.

[brazen peak]

note to self and PSA if you log out of your SE you lose your multi stream scenes

[slow fractal]

Is there anywhere to see what SE devs are actually working on? There's been no new features or anything

[brazen peak]

can anyone show me how to find multi stream canvases?

YAY found it ❤️

[flint cliff]

Same here.

I thought it was me, but it's obviously SE Live

[limpid bluff]

@radiant panther @karmic swan The vod track only being available when you have your Twitch account connected is an OBS feature, you would need to talk to them to get it changed.

[stiff depot]

hey im currently having an issue with setting up my overlay when i click start streaming in the se.live obs for mac is says "Could not access the specified channel or stream key, please double-check your stream key. If it is correct, there may be a problem connecting to the server."

How do I fix this

[thin dagger]

@stiff depot ⤵️

StreamElements menu, on top of OBS > Logout > Login

[cobalt torrent]

hey everyone, just set up the new multistreaming thing and creating my vertical canvas with scenes and stuff. I linked the vertical scenes to my regular ones, however they won't change when the main one gets changed. Any idea why that might be? To mention that if I change the vert scene manually then the main scenes change which is weird that it doens't work both ways

[gaunt wolf]

How can I locate the StreamElements Multi-Streaming panel? It isn't appearing for me.

[cobalt torrent]

Should be in the streamelements dock no?

oh and make sure your se.live version is on beta

[gaunt wolf]

I do not see it, but I was wondering if they are setting it up or turning it on.

[tiny osprey]

Hey 😉

Is it normal that the SE.Live Beta and OBS Studio 31.0 dont work together?

If I install OBS Studio 31.0 and than try to install SE.Live Beta than OBS crash at start after he tries to install

If I install OBS Studio 30.02.3 and than SE.Live Beta than it dont crash and I can use the Beta version

I try to use the Multistreaming funktion from SE. So that I can stream to twitch and youtube at the same time.

and the 2nd problem

If Ive twitch as main platform and youtube per Multistreaming and if i set all settings right and push than stream starting only the twitch stream go live. the youtube stream is waiting

if I use Multiple Output than it works.

Is it not possible with Streamelements Multi-Streaming to stream to twitch and youtube?

[gaunt wolf]

I think I figured it out this SE live is only compatible with windows not Mac and I’m on a Mac

[timber plume]

where do i get help regarding bits/cheers not being tracked by streamelements dashboard ?

[livid sage]

Just letting you all know that X messages didn't come through the multichat today

People were talking on my broadcast but no messages showed

[quick gust]

Hey, I'm trying start stream at classic.golightstream.com but somehow it won't work. If I use studio. It work fine. I'm streaming on my PS5. is there something to do to get classic in use?

[obsidian fog]

That's definitely something you'd wanna ask them about.

[quick gust]

🤦‍♂️🤦‍♂️ Of course. this is just wrong channel 🤣🤣

[median sonnet]

hey, can i use the SE.Live beta to stream to multiple locations yet?

[rose marsh]

can we not increase the font size for the multi-chat dock for OBS.Live?

[crimson vapor]

Hello all. When I downloaded the multi stream plug in. The virtual camera option is missing. Is it still available

[ornate kiln]

I am having to continualousy download the "beta" version of SE.LIVE on OBS, it won't stop trying to download the beta version

[vocal briar]

SAME

How can we fix this ?

[radiant panther]

could be a me issue but every time i open obs, my vertical canvas activates every filter in the scene. I nested in my camera, gaming feeds, and alerts and upon opening obs i think stream elements toggles all the filters active. It changes the masks, opacties, etc. Then when i fix it, next obs launch it just does it again. Think it has something to do with stream elements initializing the vertical scene

[radiant panther]

yea i dont think its possible but since I dont really use VODs anyway im considering just turning that feature completely off and whatever DMCA issues that could arise should only just be in the live, which is the same as all our previous setups.

[lost cedar]

umm im new to streaming and useing obs and just curious is there a way to change the stream elements bot name ive found tons f videos but nothing from after 2021 and and all the videos keep mentioning a change bot name key undracttivity feed but its nopt there in my

[tardy sparrow]

contact to support and ask them to enable it to you, keep in mind that once you get it enabled, you need a new twitch account with the name you want the bot to have.

My tiktok account is not getting connected as after i log in and confirm, it gives weird link then shows my tiktok account has been connected but in OBS i see invalid code error

[sharp bobcat]

When i click connect on tiktok (in the multi stream window) i get an empty broadcast settings window, what do I do to fix this? I had originally connected tik tok when multi came out.

[chilly wraith]

i kinda found my solution. It happened mostly with the vertical streaming panel when switching scenes. I avoided this problem by mostly.... (not switching scenes) - lol

[violet gulch]

failed miserably trying to use the new multi stream on twitch and yt

any suggestions?

[sullen seal]

when i go to connect my paypal it does nothing anyone know how to fix?

[fossil cargo]

can someone tell me under output settings if i don't want to send a audio track do i put that audio track there or should i put just track 1 that is the default?

my twitch vod track is 6 so do i add it there or no?

[limpid bluff]

Do you get any errors?

[smoky dune]

walk me through that again, the way im hearing it is that you closed OBS, launched in safe mode to decline the update, than re launched in normal then processed the update? You can decline the update without going into safe mode though?

[sullen seal]

no

i click it and it dose nothing

[limpid bluff]

Log out and log back in then try again, if that doesn't work you'll need a ticket

[thin dagger]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[sullen seal]

where do i log out at lol

[smoky dune]

I assume you can prolly just download the latest version on the website and it will just update over top the current version, but thats prolly wishful thinking. These are the times with SE live that im glad I have it installed on a separate intance of OBS running on a different SSD than my main instance cause of the ultra pain in the ass it is to uninstall (forcing you to uninstall OBS along with it due to how the software is wired into OBS, i call it the rental car lowjack approach, if you try and rip out the lowjack on a rental car the car is fucked, which is what happens to OBS when u uninstall SE Live). First plug in ive seen in OBS that flat requires you to also uninstall obs after removing the plugin. Im not a dev, but im shocked that there isnt another way to create the plugin and not have it rewire OBS completely to work

[chilly wraith]

When i launched obs it automatically went into update mode. It closed the program and started to update. The update failed and crashed obs. I opened it again and launched in safe mode.

Turned off the affected panels and plugins. Then relaunced obs normally. Update ran as normal, closed obs by itself and nothing happened. When i launched it, the update was implimented.

[sullen seal]

i just logout and logged back in and it didnt work

[chilly wraith]

Tbh it was mostly brute forcing it, but it worked

[smoky dune]

not sure if we talking the same updates. Mine didnt automatically start updating, it asked me if i wanted to update or wait.

[violet gulch]

anyone got a suggestion for the multi sstream?

[smoky dune]

what do you mean? Like how to set it up?

[violet gulch]

twitch said too much bitrate, youtube said not enough, both lagged a ton

[smoky dune]

hmm i didnt have to put bitrate info in for my setup other than in obs specifcally

[violet gulch]

i mean im running through obs using the streamelements se live lugin

[smoky dune]

ok, im using the plug in too and the multistream plugin doesnt ask for bitrate settings for video just audio

[smoky dune]

and for audio just leave it as same as obs

[smoky dune]

im confused bud, where did you ever input twitch and YT bitrate settings in the multistream plugin?

[violet gulch]

it said its based off ur settings in obs

usually i stream at about 7500

[smoky dune]

ok that makes sense, just was confused because you were getting errors for each platform.

I will say this,

Twitch wont allow you to stream higher than 6000 (unless you have the Enhanced Broadcasting for multitrack video turned on, in which you dont have control of your bitrate for that anyway cause twitch controls it based on variety of factors)
So assuming you have the Enhanced turned off, you can put 7500, but twitch will only take 6000, maybe 6500 but def not 7500

Now youtube on the other hand can handle ALOT higher than 7500, its all based on what you set up your stream key for in YT Live Stream dashboard. if its saying not enough for youtube, my guess is your default stream key in the dashboard is set up for a higher resolution and your not pushing enough bitrate to stream at that resolution. I dont know if the plugin is capable of changing those setting for you. Might wanna open a ticket for it.

Another thing to look at is your internet speed. The way i understood how the multistream plug in works in the stream they had about it, it uses entirely local resources, meaning your PCs processor, RAM, GPU and internet upload speed. So for instance your outputting to Twitch and YT, so take your bitrate 7300 and double it, thats the total bitrate your trying to output. If your upload speed cant hit it, then you need faster internet on lower your bitrate ALOT.

If the upload speed isnt the issue, then its your pc not being able to handle the workload of processing multiple streams locally. In that case if your wanting to multistream then their plugin wont work for you until the release the version that allows you to control bitrate for each output, similar to the Multi RTMP plugin that everyone uses that doesnt have SE multi or Streamlabs Ultra. Another option is a cloud multi service like restream, where they take the workload off ur pc and its done in the cloud. If your only doing 2 platforms and dont wanna worry about the performance stuff, that might be the best route for you.

[wise compass]

I'm trying to import my stuff from StreamLabs like overlays and alerts to SE Live, but every time I try and import it using OBS SE Live, it keeps failing

[violet gulch]

upload speed could b the issue, is there anyway i could still do the multi stream if it is?

[smoky dune]

how bad are we talking on the upload speed? i would say if your upload is less than 30-40mbps (ideally i wouldnt multi under 50)
then its prolly not gonna be a good time cause your gonna have to lower your resolutions AND bitrate to do both to the point it wouldnt be worth it.

If your in that spot, i would suggest ditch their multi plugin for now and use restream i think its free if your only doing Twitch and YT and pretty easy to set up. Nothing you need to install, just have to adjust your output.

[violet gulch]

ah, would restream have the same issue tho?

[smoky dune]

Do you have the enhanced broadcasting turned on?

[violet gulch]

probably not im very new to twitch

[smoky dune]

its a setting in OBS

[violet gulch]

yeah im already looking to upgrade tbh, neighborhood just had fiber optics installed like last month

[smoky dune]

anyone in here had success with the multistreaming plug in actually allowing you to stream to twitch with the Enhanced Broadcasting turned on?

[violet gulch]

ah mine was set to custom for some reason, usually its set to youtube

[smoky dune]

i would set it to whichever one is your primary platform, and let the multi handle the other one.

[violet gulch]

looks like making twitch the primary tho makes it easier on stream elements stuff

[smoky dune]

it shouldnt matter

[violet gulch]

i wonder y it set to custom, maybe that messed it up more

[smoky dune]

can you screenshot your settings for me

[violet gulch]

which part of the settings

[smoky dune]

if you could send one just like the one i sent and one from the output tab like this i could prolly tell you what to have ur settings at

[violet gulch]

i appreciate the help btw

[smoky dune]

ok set your service to twitch. and put your bitrate down to 6000. If you can go to speedtest.io website and do a speed test and get me the upload speed i can do a better guess on your bitrate

@violet gulch if you want bro you can DM me so we dont flood the channel with the back and forth of screenshots and whatnot lol. Up to you tho

[violet gulch]

im live rn on youtube so ill have to try switching to twitch next time lol

[violet gulch]

yeah thats fair lol

[willow kite]

Why does OBS show a capture card that i do not have, but it shows the correct one in Windows devices?

[flint cliff]

Unfortunately, it's not working. I've tried everything, it just won't update it to the latest version.

[elder nest]

for multistreaming, is anyone having trouble connecting to youtube? my obs wont connect with the youtube live dash

[kind edge]

Hello. How to delete a YouTube channel from a streamelements profile if the YouTube account has already been deleted and the key cannot be taken ?

[analog steeple]

Thankyou

[lavish tapir]

Why i don't get the display of my scenes for the canvas?

i linked the scenes as you can see but nothing is displayed in the canvas

i did try to restart obs / refresh nothing change

[barren flicker]

Hello everyone, hope all is well. I was wondering if there was a fix with the Activity Feed? It doesn't seem to fetch new info after I set up 2FA. Channel Name: xCapaholics Thank you & Happy Holidays

[royal kayak]

I'm trying to find if there's a setting that allows labels to scroll in the SE overlays. I might be blind but I'm not seeing anything that remotely applies aside from dynamic size

Like if someone's name is super long that it scrolls instead of being static and either cutting off or having to make it super small

[fresh sonnet]

How is people installing SE Live beta on OBS portable ? as when you try to install it gives an update error

[rancid sage]

Hey I’m going to extend it to here. I’m getting issues with the ingest server on YouTube. So I schedule my live streams on the YouTube dashboard, have 2 separate stream keys one for horizontal and one for vertical (shorts feed). Image still comes through however it’s giving me 2 errors, one is saying I’m streaming both on the same ingest server and the other telling me it’s only receiving 2500 on the bitrate. I have tried everything including changing the bitrate to my usual 6-7k (but then twitch tells me it’s too high), and creating a custom RMTP so I can use the backup ingest server for one of the 2 YouTube streams and the error still comes up. It’s got me in a right stress because I’ve done everything and anything. I feel bad for pestering the support team but it’s very confusing.

Is anyone else encountering this issue and if you did what did you do to fix those errors?

I’m also getting encoding overloaded, probably doesn’t help I’m overloading my GPU with 4 streams, a capture card and a camera. Hopefully I can get this all working smoothly soon

[lavish tapir]

@rancid sage I am the only one with the linked scenes displaying nothing in obs? Because i still have only black screen for my canvas like it doesn't work at all?

[rancid sage]

So it does work yeah, actually smoothly works, but the ingest errors seems to be causing issues with the quality of the output. I have 4 canvases altogether. My primary which is YouTube horizontal, then YouTube vertical, twitch and TikTok, but with that error coming up the streams on YouTube seem to cause jitters and heavy pixelation, the other 2 seems to be fine

[lavish tapir]

seems you are losing too much frames, your PC or your connexion is not enough

[rancid sage]

That’s the thing, OBS is showing 0 dropped frames, and my task manager all my parts aren’t breaching 40%, my internet speed test is picking up 960mbps download and 850mbps upload on a wired connection. It’s definitely the issues with streaming 2 streams to the same ingest server. It’s just trying to figure out how I can swap one to the backup server like it suggests in the error, my primary is the primary server, my shorts feed one is a custom RMTP and is going to the backup server, soon as I go live though it still comes up 🫣

I’ll figure something I’m sure because I know it can be done

[lavish tapir]

hope someone had the same problem so he can help you, Youtube can be really weird on how it handles live stream, i fixed the problem of black screen when i add my existing scenes to each canvas but when i switch my main scenes nothing happens for the canvas like linked scenes does nothing?

[rancid sage]

Oh your linked scenes aren’t doing anything? Ok that’s is an odd one, I did personally have that issue at the start, unfortunately what helped me with that was a clean slate. I couldn’t link scenes that were there prior to installing SE Live Beta

[slate sigil]

hello i really could use some help with the SE.live plugin i did for obs. imt rying to multi stream. and i need some help with a error i keep getting

[wispy wyvern]

I've ended a campaign and it says "Missing payment information" but every time go to edit my details, it wont let me. I've contacted support and all they did was send me a email and showing me an article that doesn't really help. Please someone help me fix this.

[true condor]

am i allowed to have stream elements Tip alerts on for multistreams or is that against TOS for twitch/youtube?

[pale field]

When I’m going live, my notification always seems to say that I am playing a particular game, when in reality I’m not! I cannot for the life of me see where this setting is, as I have made all the amendments, as far as I can tell. Any ideas on where I can look?

[lavish tapir]

Oh i will try that tomorrow, could be a good workaround!

[timber fractal]

how do get the chatbot to stop doing this?

[proven delta]

Hey all, my OBS keeps getting overloaded by games that I've streamed before and I can't figure out why. First it was by Titanfall 2 but now Project Zomboid. No other games has given me this much grief before (I've streamed titles like Dead Island 2, Fortnite, and Apex with zero issue)

[slate elk]

Have kick been added yet?

[obsidian fog]

No and until they make their API accessable to us it won't be.

[slate elk]

Gotcha

[smoky dune]

you multistreaming?

[vital wren]

hello 🎓🎓❤️❤️

[jolly wren]

did you ever fix this?

[proven delta]

nope

stream only on twitch

[vagrant geyser]

I was never able to get the multistream to work. Does anyone know how to do it?

[smoky dune]

you got a log you can upload to the log site and screenshot it:

in OBS got to Help-> Log Files -> Upload previous log and find the one thats dated for right after the stream you just had the issues on. It should take you to a website that kinda breaks the log down and screenshot that in here. It should tell you whats changed thats causing ur issues

[smoky dune]

nope. You can add it manually as a custom RTMP in the multistream tool. Dont hold your breathe on Kick integration anytime soon, kick has been dragging their ass on releasing their API until they do, the only tools u will see for kick is a bunch of duct tape patchjobs base on browser data scraping, or at least thats what ive been told by devs that have made stuff for kick like Botrix, Casterlabs, Kickbot etc

[jolly heath]

I think I'm missing something, I'm trying to start a marathon widget, but it keeps resetting to the none-saved amount of time.

I did reset the cache already, I feel like I'm messing up something obvious

[burnt hemlock]

twitch canva not linking to tiktok canva

[sour harbor]

idk why but since i installed in this beta my keyboard stops working when working on a canvas for multistreaming and the only way to fix is to unplug and replug my keyboard anyone lese getting this?

[floral vessel]

Hey guys! am trying to use the new multistream tool and it doesnt seem to let me create a canvas for Tiktok i don't have the option of 1080x1920

[normal yoke]

I saw at my ex that the death counter from streamelements. also includes the game. How can I set this up?

[sour harbor]

resize the window the option is there its just for some reason default size of the window doesn't show the option

[floral vessel]

arghhhh yep got it thank you!!

[sour harbor]

[scenic canopy]

can i manually add tickets to my giveaways?

[weary field]

Hello is there an other way to install the beta of the plugin beside using the updater? I'm running a portable version of obs and it seems the process of updating is not adapted at that case of usage

[sweet crater]

Hello! I need your help! I am trying to set up everything for first time. Right now I am having trouble finding how to set up my second twitch account in place of the StreamElements bot. Just so I can change the name of the bot.

I know they moved the setting to the website streamelements to Bot settings but for me the connect button does not exist like the guide of streamelements.

Did they removed this feature or is it not showing up on me for some other reason?

[thin dagger]

@sweet crater ⤵️

You can choose a custom name for the streamelements bot by logging into the option on this page. https://streamelements.com/dashboard/bot/settings

If the option to login is not visible while logged into your Twitch account please make a ticket so staff can fix it for you (!ticket custom bot name)

[median orchid]

i havent yet

[visual iron]

I'm having this same issue, any solution work for you or anybody else?

[sour harbor]

same issue here

[median sonnet]

hey is there a way to copy my aitum scenes to the "new canvas created" via the se live feature

same issue

wasn't streamelements supposed to take care of the streamkey

[peak jetty]

if i try to click the BETA version, it restart my obs but it remains at DEFAULT version. any idea how to fix it? im using obs 30.2.3

[cloud mason]

Yo, does anybody when multistreaming got his vertical live on youtube not in shorts feed but in general normal live category? I used the same settings and canvas like tiktok, but the lvie is showing only in live category alongside standard yt stream, so it looks funny becuase 2 lives are at the same time on my channel but the second doenst go to shorts XD

[rugged urchin]

Uuhhhhh so i added my YouTube, but not only does it not seem to recognize that i have multiple youtube channels under my account, but it's now giving me a "Request failed with status code 500" in the Multi-Streaming dock

Also please find a way to let this thing install stuff without having to close Chrome and Nvidia Broadcast every time, it's really frustrating lol

[jagged zodiac]

What is the daily box bundle on puzzles and survival

[rancid sage]

So when it’s in vertical, it does show in the live feed, people scrolling on YouTube shorts will find it. I’m not sure how the algorithm works but because it’s in 1080x1920 it registers it’s a horizontal stream and will show it on your live tab on your actual channel and on the shorts feed for those scrolling

[gusty salmon]

did you sort it? it wont let me swap over to beta either

[ebon verge]

glad i am not the only one with that problem

[weary field]

~~So, after trying multiple thing.
If you are an obs portable user and want to use the beta version of SE Live :

• Install obs in a normal way
• Install SE.Live on both obs classic and obs portable
• Put both of them on the Beta channel

Now you will need to transfer the Beta plugin from obs to the portable one since the update is not possible on the portable (updater asking to close itself)
For doing it :

• Go on C:\Program Files\obs-studio\obs-plugins\64bit
• Copy the files with "obs-streamelements" on the names and paste them on obs-plugins\64bit
• Copy both obs streamelements folder from AppData\Roaming\obs-studio\plugin_config to config\obs-studio\plugin_config
• Copy folder obs-streamelements from C:\Program Files\obs-studio\data\obs-plugins to data\obs-plugins

Now you have finished to transfer the beta plugin from obs normal to portable.
It's really not practical, so i hope to see a better way to update the portable version soon.~~
Nevermind, it was reset when i rebooted my computer lmao

[fossil cargo]

Hey does no one know if i set my video encoder to x264 and cpu usage preset to faster, does it use less gpu for encoding or is it the same?

[weary field]

x264 is encoding with the cpu, and it's really heavy in terms of usage

[gusty salmon]

yeah trying everything but nothing works

[ebon verge]

i use classic obs and its still not working

[fossil cargo]

but i hear it still uses gpu so does setting it higher = less gpu usege?

[weary field]

x264 don't use gpu it's cpu only. gpu encoding have a different name like nvenc

[fresh sonnet]

Yes rendering ect of course it will but the stream encoding is cpu

[weary field]

well... i don't know how they put the plugin it's strange... if only it was like other plugin, unzip and add to obs folder lmao

[fossil cargo]

alright lol thanks i'll see try it see if does any difference

[ebon verge]

i am glade that my main platform is twitch but i realy wanted to try multystream well

[fresh sonnet]

Yes its annoying iv been trying to install it for obs portable but beta doesnt work for that lol

They must install to different location’s outside of OBS

[ebon verge]

its also not working on classic XD

[weary field]

multistream is a must have now, i know other way to do it, but the SE Live solution seems way more convenient

[last bloom]

Im currently facing a problem with the Text settings on SE overlays, where as seen in pic one the shadow/boldness is correct at all words, while on the second pic the first line of words is with no shadow/boldness is different than the second line, been trying to exactly copy the settings from the first to the second but I cannot seem to find the issue, help

[weary field]

They want to close se.live to update it, so it close the whole process lmao

[fresh sonnet]

Lol its on its holidays

[ebon verge]

yeah i had a vertikal plugin and a multy stream plug in but this is not realy working XD its also so complex se.live would be a time saver and way easyer to do all this but i guess we have to wait till the full releas i guess

[weary field]

they really need to work on a way to make the plugin fully compatible with portable setup

[ebon verge]

and the classic one XD

[weary field]

the majority of streamers around me use a portable one to always have a backup

[weary field]

one day... yeah... maybe... Maybe the 2025 resolution for the plugin ?

[ebon verge]

i hope its working when this is out of the beta

the only question is how long is it in beta X0

[weary field]

You know the worst thing with the plugin and portable version ? Even updating the stable version is impossible, you need to uninstall the plugin to add it again, and it remove how you had setup your docks

[ebon verge]

damn thats shit

[weary field]

yeah

[median sonnet]

is it possible to still use tiktok's inbuilt goal system using this plugin

or how else could i do it

[weary field]

the plugin just send the flux, i don't think it can set everything you have on tiktoklive studio

[median sonnet]

wdym by flux just like video and audio?

[weary field]

yes

[median sonnet]

do you know how else i can setup a folllower goal system

[weary field]

sorry i don't know

[median sonnet]

all good ty

[weary field]

tiktok is weird asf

[median sonnet]

lmao f

fr

[peak jetty]

i tried to install from obs website version 31.0.0 but after i went live it crashed few time

tried to open it and it wasnt reply anymore obs... went back to 30.2.3... seems like ill have to wait... the feature of multistream is cool tho

if u already have scene for 9:16 u dont need to do anything

[gusty salmon]

ah crap, i cant wait to start using it

[median sonnet]

wait

how do i access the settings for the vertical stream using se.live

[median sonnet]

or how can i add groups / source copy in se canvas

[slate sigil]

hello how do u put ur stream keys in for multi stream??

[radiant panther]

Anyone else notice any changes to your obs profile dont save with stream elements downloaded? I key framed a bunch of alerts in obs, made vertical scenes, nothing saves. Ive done fresh installs of SE Live and cleared the appdata and everything. It just loads up my inital profile everytime

[slate sigil]

mine saves... but do u kno if u have to eneter stream keys for multi stream in se.live? does it just go live?

[radiant panther]

yea once you hit go live itll ask you for your game/titles then after you fill that out itll generate the keys

[slate sigil]

thx

how come tiktok doesnt work?

[radiant panther]

did you apply for tiktok when you first log in?

[slate sigil]

yeah

i think

i just logged in to my tiktok how do u apply?

[radiant panther]

in the tiktok dock what do you see

[unique willow]

No solution yet.

[unique willow]

No solution yet.

[radiant panther]

that looks like the canvas output dock, theres a tiktok chat dock

what does it say there

[median sonnet]

solved it

[radiant panther]

if you dont see it log out of Stream elements and log back in

[slate sigil]

it says connect

[unique willow]

It doesn’t display as in shorts to you, but it auto-populates in the shorts feed to viewers.

[slate sigil]

tiktok chat connect

[median sonnet]

re install se live and then make sure u apply for acess directly thru se live and then it worked for me

[radiant panther]

connect and see if it pops up the application

you have to ask tiktok for a 14 day key

[visual iron]

Will I have to rebuild my vertical layout by doing this?

[median sonnet]

i didnt have to

[tender canyon]

this was working fine yesterday now its doing this?

[smoky crow]

refresh the dock see if that wors

[tender canyon]

just refreshes to the same message

[smoky crow]

restart obs happens to me sometimes but i just refresh dock or restart obs

[tender canyon]

iv restarted OBS multiple times and its still like that sadly

hm

[rancid sage]

So I am learning my AMD Ryzen 5 - 5500 is poo and can’t run the 4 or even 3 outputs, when I’m live I get encoding overloaded. I’ve lowered so many settings to make it right but still struggling. When live on just the usual 1 output I probably use at most 10% of my GPU (I use the GPU for encoding) and about 35-40% CPU. Is there any other way to lower my CPU usage when live on the beta?

[lyric bane]

anyone knows if theres a way to separate the bitrate in multistream?
Like if i multistream to twitch and yt, is there a way to place 8k bitrate for twitch but 12k for youtube? right now it divides it evenly, so if i set up 16k its just divides each for 8k. Thanks

[smoky crow]

not a option at the moment

[lyric bane]

k, thanks

[smoky crow]

try to log in and out of streamelements see if that solves it

[tender canyon]

yeah OBS just freezes for a couple seconds once I open it then spits out that error

RIP

Thought the multi-streaming was pretty cool for the single day it worked. Oh well, gonna uninstall until they figure it out

[hollow stratus]

Yo, Is there some way how to remove one YT line in multi streaming? It created two live streams on YT. I can not delete it as that is greyed out.

[smoky crow]

turn one of them off

[hollow stratus]

Oh... I am not smart... Thanks

🤣

[true condor]

does it violate twitch terms of service if i have streamelements Tip alerts active during a multistream? it shouldnt right?

[north ruin]

Hello guys! Can you guys help me with something, please? I made a overlay with streamelements for twitch but only my account can use it and I couldn't find the share button to share it to my friend. Is there any way I can share it to others?

My workspace looks like this

[smoky dune]

this is a bug, i currently have a ticket open for it, but their responses to tickets are slow as usual

[smoky dune]

no, SE isnt a competitor to twitch, their a partner lol

[true condor]

so i should be fine even when multistreaming to youtube??

[smoky dune]

yeah this thing is far from being ready, hell i wouldnt have green lit it for beta let alone full release. They could learn alot by looking into what made aitum so successful. They have the tiktok fast track agreement to get stream key access that aitum doesnt have, which is the only thing that even had me remotely interested in this plugin, until i saw all the functionality that is missing or flat out not working.

[smoky dune]

is it obs showing 35-40 usage of cpu or is that your task maanger ur referring to? If its OBS its gotta be SE.Live, because my friends PC has the same processor only he uses Aitum and MultiRTMP for multistreaming to 4 platforms he has seldom went over 10% in obs.

[radiant panther]

Thank you, I recommend uninstalling it for now, building all your scenes beforehand, then downloading it and bringing in the nest. Pain in the butt but oh well that’s what I’m doing rn 😂

[smoky dune]

I have 2 instances of OBS on my device on different SSDs one with SE.Live and one with Aitum and MultiRTMP cause of SE.Live and its lack of dependability lol, im just gonna go back to my main for now until they get some of this bullshit sorted out.

[radiant panther]

100% understand

[wintry comet]

For some reason when I start Contractors Showdown VR my Ground Control window turns completely white and becomes unresponsive. I’ve reinstalled both programs multiple times with no change. Any ideas?

[slate sigil]

how come everyone heres me doubled on mic thru twitch

?

its only some viewers hear my words twice not like an echoe but a slight overlap

anyone have thoughts?

[vague cargo]

Any reason why there's no center snapping in the vertical canvas? It's frustrating not being able to center gameplay and my camera source

[merry maple]

Omg I just want this figured out...

How do I keep my label or whatever this is in the video... from snapping into place? I don't want that.

[merry maple]

Also... I noticed that for the "Santa Emote Wall Eplosion" that I have set up.. .there a binging notification sound...

I have my own notification sounds set up through Sound Alerts. How do I get rid of the sount from the Stream Elements one?

omfg... this is DRIVING ME BATTY! >.<

[lyric bane]

quick questions -

I wanted to multistream on twitch and youtube (i always streamed on twitch only with 8k bitrate and 1080p60)

Now when I want to multistream and i put 16k bitrate to divide it by two, my twitch gets capped at 720p because I use too much bitrate.
anyone found solutions?

[merry maple]

Now I'm having an issue with m y Starting Soon and Ending soon scenes. 😦 I'm just oging to post this here and then head to bed. It's after 2 am for me and I'm exhuasted trying to fix all this.

[merry maple]

Just a side note... I just completely changed the browser source to the OTHER christmas one I was using last year... which was the other free default streamelements one... and it's still doing the same thing. So it's something in OBS that's causing this issue. I have refreshed the browser source... I have cleared the cached.. I'm pulling my hair out. I"m going to bed for now. Please ping me with any suggestions you might have and I"ll get to them when I wake. Thanks.

[normal yoke]

Thank you for ignoring me and not wanting to help with the death counter ☝🏻

[slate sigil]

my question?

[iron hazel]

Hi does anyone know with the new multistream functionality if there is going to be an option down the line were you can create custom bitrates for each stream output ? So if you want 20k bitrate on youtube but want to have a seperate bitrate for tiktok etc I think at the moment the tool just adjusts a 2800 bitrate to vertical streams by default and theres no way to change that

[slate sigil]

in ur obs settings

^6

[iron hazel]

It still wont work doing it that way. If I want to stream 20k for youtube, 8k for twitch and 4k for verticals

[slate sigil]

i stream 6k for all 4 streams 2 verts 2 landscape

works fine

[iron hazel]

how do you enforce it to stream 6k to verticals? I tested a stream were I only streamed to twitch at 8k and then setup two verticals and when reviewing the stream the youtube vertical was reporting low bitrate at 2800. It doesnt havent anything to do with my internet either I have 200 upload

I was assuming its something on streamelements end were they set a lower bitrate for verticals by default to put less strain on your machine and because its for mobile viewers

[slate sigil]

everyone watches 1080 P dude so if u have good internet it should really matter

you should updatte ur internet to the highest ur provider can i did for my m,ulti

and my streams are all clear on 4 diff platforms vertical and landscape @iron hazel

[rancid sage]

OBS itself is showing around 30-40% when live to 4 canvases 3 platforms, my task manager is showing 100% usage, and encoding overloaded, which is very odd because that only comes up when the encoder is being overloaded, my encoder for all 4 canvases is NVIDEA H264. So yeah OBS is showing 30-40% cpu usage and my task manager is screaming at me 100% cpu usage (nothing else open). GPU is using about 30% when live

[signal tendon]

why i didn't have multichat box ?

[thin dagger]

@signal tendon ⤵️

StreamElements menu, on top of OBS > Logout > Login

[modest pelican]

Hi, How to add media request to OBS?

[tall girder]

its showing up but no messages are coming up in the chat

[gaunt wolf]

i keep trying to enable multistreaming but nothing happens when i try to enable beta channel through SE.Live versions

[swift lagoon]

anyone has an idea why I cannot download Se LIVE Updates??

every single time

[floral rain]

I've had this problem for days, how do I solve it?

[keen hare]

using "elements" - follows,cheers get updated but when someone subs its not updating, any ideas?

[mighty hollow]

I tried multistreaming a week ago and it for some reason created 2 different live streams for my YouTube side and it doesn’t differentiate why. It shows like 2 of the same account is this happen to anyone else?

[silent gorge]

hey I was trying to configure different alerts depending on the donated amount ... under 5 should be a different one than from 5 -10 for example. I tried to check out a good video of the variations feauture explained but I cant find a good guide ... can someone help me ?

[trim dock]

hey can someone help me out? i changed my paypal adress in streamelements, now its empty with an info, follow instruction blah blah via email. but i dont have any email from SE
OK fixed

[azure sonnet]

hello, how I can contact with someone regarding tips, SE.pay, etc?

[thin dagger]

@azure sonnet ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tardy sparrow]

Does anyone have the issue to connect to the TikTok? Any ideas to how to find is my account denied from the live access or is it accepted. (I do not have 1k followers)

[finite ravine]

If creating a ticket doesn't work and you dont get a response for 5 days, what do you do then?

[radiant panther]

They are working on this

[tardy sparrow]

you can send them email.

[finite ravine]

Yeah, I would love to. But the email I sent got a reply with that email inserted and no other response for 5 days :/ Well, will have to ask for a X-mas miracle

[tardy sparrow]

and you tried #submit-support-ticket ?

[finite ravine]

Yeah, through the website since it is a sponsorship issue.

[tardy sparrow]

you can use the command to create a ticket like the channel description says:

ANY ISSUE REGARDING SPONSORSHIPS, SE.PAY, OR MORE TECHNICAL SUPPORT NEEDS TO BE DIRECTED TO OUR ⁠submit-support-ticket CHANNEL.

[sour wolf]

hello all! is this the section where i can ask questions about something technical?

[tardy sparrow]

Yes

[nocturne citrus]

Hello, unfortunately since yesterday I can no longer change the stream title with the !settitle command and keep getting this error message: unable to update the title. Please try to log out and log in again. I have re-added the bot and also disabled and re-enabled the command, unfortunately none of this has helped. Does anyone have any ideas? Thanks for your help

[winged river]

i also dont have the followers, but my stream work. After i ticked the slider, i got the message: i cant stream. Then i got redirected to a site and could request a stream access. that was done in 2 seconds

[frank haven]

I updated to the newer beta version and it's just messed up my whole OBS, it's no longer showing SE.live on OBS and when I do manage to get it working it's the default version not the beta and all my vertical panels etc or multi connection profiles are messed up

[tardy sparrow]

Did not work to me 🤷 , I had requested for the live access but haven't seen anything happening since.

[frank haven]

how do you get back the veritcal canvas, it's not showing in this update

now also the tiktok chat keeps asking for access when i already have it approved

wtf is going on with this update

[smoky crow]

it happened to me is tiktok turned on

[unborn socket]

Has there been any issues starting stream with the new multi stream function?

I get this issue when I try to start streaming through Manage Broadcast on OBS

[smoky crow]

have you checked to see if all drivers are up to date and then restart obs

[unborn socket]

All my drivers are up to date, I have restarted obs, and it's running in Admin

This seems to be an issue that only occured once I installed the multi stream function

[smoky crow]

what does the logs saying

[unborn socket]

These are the latest logs

[frank haven]

i can't even see the vertical canvas

[frank haven]

yes i logged back in

its showing the access is required screen

[smoky crow]

do you see them in the streamelements docks @frank haven

[frank haven]

i've been using this since open beta released and as soon as I update today it's messed up

nope no vertical in the docks

[smoky crow]

weird i know if you log off you lose them

[frank haven]

it has all my settings there

like my multiplatform connections etc but the vertical canvas is just gone

and tiktok won't let me past the access screen now

i've tried to reinstall se.live and already updated my obs studio to the latest

everything else is working apart from that

[smoky crow]

when was the last time it worked no issues

[frank haven]

well i've been away for a week so I'de say a week a go, i literally just updated the se.live today on the popup that came up

then it's just completely messed it up

[smoky crow]

weird the update must of done something

[frank haven]

I can't see the vertical dock at all

i'm in the beta version

[unborn socket]

Any ideas on my issue, or should I submit a ticket or something?

[tardy sparrow]

I think you should submit a ticket

[frank haven]

i've sent an email with my log and crash files, I have no idea how to fix this

[median sonnet]

is there a way to access new canvas settings in se live

for quality and things like that

[unborn socket]

Different question, is there a way to take multi-platform chat off of read only mode?

[frank haven]

managed to get the tiktok chat working, I accidentally reverted to previous version on the activity feed, how do I get back to the latest version of that again

still no vertical canvas though

i'm gonna try uninstalling se.live

[frank haven]

nope, didn't work. I can't see the vertical dock anywhere but it's saved all my settings for it still

[golden jewel]

heyo, not sure if there's been question about this BUT:
is there a way to SKIP ALL ALERTS or anything of the sort, in case of a follow bot attack (on Twitch) for example?

[obtuse knot]

Hey there 👋 is there a way to add negative delay to text to speech messages? I noticed that if my alert has a video, the bot will only start talking when the video ends, and not during it

[obtuse knot]

Not exactly what you're asking, but I guess you can add a hotkey to both hide and mute the alerts source

[golden jewel]

@obtuse knot so, today I got 490 followers (bots) all at once, so Im not sure if "skip alert" just skips one alert or all of them. I did hide my alert box source and muted alerts for a good while, but just wasnt sure if I had it off long enough for them to run out or did it just stop all of them.

sorry for difficult explanation 😄

[north tiger]

Hey, is there a way to view all of the quotes in the !quote command?

[obsidian fog]

Unfortunately no.

[kind edge]

hi. Why are some emojis from YouTube chat displayed in OBS and live broadcast as text, not graphically?

[bold lion]

hello! been trying to figure out a way to create a custom command in which outputs 2 emojis, in a different order each time the command is ran. the command outputting 10 of these two emojis each in a random order.

[unborn galleon]

add Facebook to multi stream

pls

[limpid bluff]

Facebook was removed from support earlier this year. It will not be added.

[unborn galleon]

why?

[limpid bluff]

#announcements message

[unborn galleon]

so what streaming app or obs plugin allowes you to stream to Facebook

?

@limpid bluff

[limpid bluff]

No idea

[unborn galleon]

okay 😞

@thin dagger

[limpid bluff]

The bot won't answer you lol

[unborn galleon]

😞

lol

😅

[unborn galleon]

so Facebook live is never coming back?

@limpid bluff

[limpid bluff]

Did you read the announcement?

[unborn galleon]

I did I didn't understand it tho

[limpid bluff]

we've made the difficult decision to stop supporting Facebook Live.

[unborn galleon]

why ioooio

[limpid bluff]

Facebook has made it so we are no longer able to provide streamers with the best versions of our tools

[unborn galleon]

I don't need the best tools tho

[limpid bluff]

🤷 Not my decision, and it was made more than 9 months ago. As far as I can remember you're the first person since then to ask what happened.

[unborn galleon]

ok I just want to stream on Facebook with streamelements obs but guess I can't 😞

[unborn galleon]

and plus the updaters should make it so whoever wants to have Facebook to stream then yeah but guess no going back

[limpid bluff]

You can probably add a custom RTMP output to Facebook, but you won't have any overlays or the bot.

[unborn galleon]

the only thing I'd really need is facebook alerts

[limpid bluff]

Don't exist with StreamElements.

[unborn galleon]

ik

but I wish

it exists

[frank haven]

still missing vertical panel dock, anyone able to assist on how to reset this as it's not showing in the docks list

i've tried reinstalling SE.live and also tried the previous version before this update

[marsh flax]

Is there a way to get in touch with a higher level of support? Every single ticket I have is being closed on me with no response. For the last 2 months, trying to get more information about a sponsor issue.

[white heath]

yo whenever i try to stream using obs it comes up with the attached image message and it worked jusrt before becasue i was testing it but now it keeps coming up with this message and i have checked my stream key n stuff, how do i fix this

[frank haven]

okay so new issue arrised, I've managed to get my vertical dock back but when I stream to youtube for horizontal and vertical only the horizontal stream starts and the vertical one sits on scheduled and never starts. I get on youtube website "duplicate stream key detected" when I've created a seperate key for the vert stream. Also SE.live is not keeping the settings I tell it to for example I tell it to make the horizontal playback public and the vert playback unlisted once stream has ended

but it's not making it unlisted and posts them both public

[livid sage]

having issues being able to use stream elements multistream because of how small my monitors are I use 16 by 9 display. Hope there be a way to see the "start streaming button" work on displays like that to

that's what it looks like if I don't do more then 3 platforms it cuts off for my display -_-

could we get a little thing to scroll down to it like an arrow at least?

that way my monitors don't look squished

[hollow jolt]

how to hide user from alerts streamelements?

i wanna hide Valorant as a gifter on twitch from my alerts

[quasi swan]

if i hide a goal widget that i have, and unhide him, it resets the current status, why ?

[flint cliff]

Is there a way to add transition scene on vertical? Thanks

[rancid sage]

Not currently, however I’m sure it’s on the cards before the beta becomes a full version

[glossy thicket]

Have done a test tiktok stream - waiting for whatever is next. Does it take a few days before you can finally go live proper?

[flint cliff]

Hello,

This is my log https://obsproject.com/logs/vJ242pwIFMtoWO03

As you can see, I have one critical issue:

Audio buffering hit the maximum value. This is an indicator of very high system load, will affect stream latency, and may even cause individual audio sources to stop working. Keep an eye on CPU usage especially, and close background programs if needed.

Occasionally, this can be caused by incorrect device timestamps. Restart OBS to reset buffering.

Source affected (potential cause): Transition PROTOSS (Stinger)

The transition scene (stinger) is bugging (on my default canvas because I don't have it on vertical) when changing scenes via vertical. Check this video https://www.loom.com/share/da0919a7863d4e34a155796e740c435a
As you can see, it's bugging on every scene expect for the main scene (I don't know why). The stinger loads, and then reloads again for a second.

Please help me resolve this issue.

[limpid bluff]

The OBS discord would be a better place to ask, they are more able to help with this kind of issue.

[thin dagger]

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[smoky dune]

I love how anytime I raise an issue about SE.Live to support, the blame isnt ever the software its always whatever other plugin in OBS they can pin it on.

[keen hare]

using "elements" - follows,cheers get updated but when someone subs its not updating, any ideas?

[potent prairie]

my overlay is showing only half how to fix it

@keen hare

[thin dagger]

@potent prairie ⤵️

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

[ionic fulcrum]

Evening all

So I wanted to ask a question regarding the giveaway option and setup. Is this the right place❓❓

The question is if I start giveaway does it end when I end the stream or does it carry on to the next one. I wanted to do it over multiple streams you see🤔🤔

[obsidian fog]

My understanding is it'll persist until you end it.

If you want an official answer you'd need to create a ticket.

[ionic fulcrum]

Thank you pal. I will do.

[vague cargo]

Fam how do I enable snapping for the vertical canvas I'm confused sometimes it works other times it doesn't

[mild rock]

hi guys

my alerts, whether from followers they sound laggy or seem to cut out a lot
I've already tried to clear the source cache and it still doesn't work well...

When TTS is being used, it cuts out a lot

[meager parcel]

Hello folks, happy holidays, I set up a live stream from xbox one to my Twitch stream, I have a question about overlays, do I need to be streaming in obs to use these overlays? I just want to create a custom overlay/widget that has my javascript code in it for a small shoutcast radio player that plays my stream right in an overlay on my stream, so people can click the play button and listen to what I'm listening to while I'm gaming/streaming live on Twitch.. is that possible? I'm able to get the code working as a custom html overlay.

here's my example https://streamelements.com/overlay/676c4d85bbebb21d5bb2c5b6/v93gkqa-lY5O-Yxdxm39718Sb9Zm4viVf4qV6LABhbO1GQJc

my Bass Station DnB Shoutcast v2 stream

[elfin rock]

I average 50 viewers and have viewers from all over the world but can’t seem to get the sponsorships anymore?

[limpid bluff]

You do not need to be streaming in OBS to use the overlays. Viewers cannot interact with overlays, so links won't be clickable, for that you would need an extension.

[meager parcel]

ah no

do you know if there's anything available to have a player that plays shoutcast?

extension for

well, it sounded easier to do in my head

[limpid bluff]

I have never used shoutcast

[meager parcel]

@limpid bluff ah no worries

[obtuse yacht]

hey guys.. I need your help with SE.live and the multistreaming Tool. Everytime when I try to open the multistreaming dock my OBS freezes and crashes. I dont know what I'm doing wrong because I already got it to work a week ago. I want to stream on tiktok and twitch at the same time. Also the dock contains this message:

any ideas what I can do?

(uninstalling and reinstalling obs and stream elements etc didnt work for me)

[carmine wharf]

for the spend x amount in game goal
do i need to actually spend the money live on stream or can it be off stream

and 2nd, if i do need to spend it live on stream what is a good way to do that so viewers dont see my credit card info

[slate sigil]

why is every source coming up into different overlays now?1

arc ur question is confusing

but i dont play a game that shows that

but why is se.live bring random sources into diff overlays?

[limpid bluff]

Have you changed anything recently on OBS or the SE overlay editor?

[compact cobalt]

Hello! Quick question, i'm trying to set up filters on the SE moderation settings for link blockage

In the doc it says that I can use a wildcard

Specifically I'd like to allow any twitch clip, so something like

https://www.twitch.tv/*/clip/

But it doesn't appear to work

so I was wondering which is the wildcard char

[elder fern]

Hello. The sound for my transitions and some audio on my scenes has quit working enitirely. Any ideas what could have caused this?

[obtuse yacht]

nobody? Any ideas where I can get help ?

[tardy sparrow]

did you try login and logout from the se.live

[keen maple]

I installed se live but every time I choose the beta it keeps saying there's no software update available

it won't let me go into beta

[green epoch]

For SE multistreaming, is there a way I can get a source for both youtube and twitch chats?

[slate sigil]

sometimes ill add a browser source to share a YT or someting but it leaves random stuff in every scene

[sacred monolith]

Hey Community, I've got the option for a custom chat bot but my friend doesn't. How do I edit this

[thin dagger]

You can choose a custom name for the streamelements bot by logging into the option on this page. https://streamelements.com/dashboard/bot/settings

If the option to login is not visible while logged into your Twitch account please make a ticket so staff can fix it for you (!ticket custom bot name)

[meager parcel]

is there any way to put a web player of sorts over a Twitch live stream? I have some javascript that displays a small Shoutcast player, I'm thinking it would be nice for viewers to be able to hear what I'm listening to while I'm streaming on Twitch, they just click to play if they want to listen.

[limpid bluff]

https://dev.twitch.tv/build/

[limpid bluff]

Can you share a screenshot that shows the extra stuff that shouldn't be there?

[meager parcel]

@limpid bluff lol ok thanks, havin a read

ohhh I'm excited

[smoky dune]

I will tell you to temper your expectations, twitch is really picky about how they approve certain extensions. All extensions have to be added directly from twitch, which means they have complete say in what your extension is allowed to do, and I know they have been picky about extensions that play music due to DMCA stuff. I know they worked out agreements with spotify and a couple others, I know shoutcast isnt one of them

[meager parcel]

oh ok, that sucks

[stuck pulsar]

is streamelements ovewriting the stream destination in settings?

[random locust]

hello! recently my overlay size seems to be mismatched on my OBS. I changed nothing, I just happened to notice it within the last week that things were shifted on OBS. inside the overlay everything was the same! I even tried creating a new overlay with another browser source... any ideas?

[limpid bluff]

Can you remove the overlay and re-add it?

[thin dagger]

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S

[random locust]

yes i've tried re-adding and recreating. For now I'm just using the 1440 option for the overlay and 1080 on OBS which gives me enough space to play around with.

[limpid bluff]

It should work when everything is set to 1080, you'll get distortion when you reduce 1440 to 1080.

[random locust]

yeah it was 1080p originally forever. it only shifted sometime this week. now I have to push things outside of canvas for them to fit properly if i use 1080p. not sure why but it's not fitting\

[ebon arch]

i've put in 4 tickets for updated payment and all have been ignored

[arctic pollen]

hey guys i have bttv on my pc and in the chat with se live they show up but on my chat overlay it just shows the words. anyone know a fix?

[fading spear]

Greetings

My internet nickname is Lemiczny and I would like to have my old Coronavirus times account to be closed. I no longer use this account and I deactivated my Twitch account and it's awaiting for deletion. Could the same happen for my Streamelements account please? I have no access to my streamelements ID number, since I need Twitch account to be connected.

Thanks in advance

I wish you a Happy New Year

[obsidian fog]

@fading spear is/was this your profile picture?

[fading spear]

Yes, that is my profile picture

[obsidian fog]

Hold 1

Your accountID is 601f14c24753dc741ee29842

[fading spear]

oh, thank you

I'll try to delete it now

[obsidian fog]

You can create a ticket and have staff do that.

You've got the account linked to discord so it makes it easier to verify.

[frank reef]

Hey is there a way to join the TikTok chat into the multistream chat doc YouTube and twitch are there but not TikTok

[tired kindle]

I'm trying to swap to the Beta version of OBS.Live so that I can access SE multi-streaming but it comes up with this pop up, and puts me back on the default version. Anyone know how to fix this?

[sturdy relic]

Not at this time. They said the TT chat will remain separate for now

[abstract hazel]

Does someone else here also have connection issues with Media Request?

[distant goblet]

Yoo

Ça va

[vale moon]

heya peeps! I am currently trying to set up some animations on streamelements and I need some help with them not beeing transparent

[obtuse tinsel]

Has StreamElements been missing events in the activity feed for anyone else? I think it might be the valorant bonus round stuff messing it up as I remember something similar happening for the last one.

[uneven notch]

Hello does someone have problems with multi stream in beta? Mine keeps saying unauthenticated... But I'm logged in

[limpid bluff]

Channel name? No links.

[limpid bluff]

Have you logged out and back in?

[obtuse tinsel]

Limealicious !

Seems okay so far today but over Christmas when it was getting absolutely blasted with alerts I had to retreat back to the Twitch feed as it was missing a lot of community gifts.

[limpid bluff]

If you could log out real fast and log back in, I poked a couple things just in case

[thin dagger]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[obtuse tinsel]

Awesome, thank you! I've relogged and I'll let you know how it goes.

Just had it happen again where it's showing the Valorant bonus subs but not the community gifts that triggered it. I also see that a couple of gifted subs below that are like.. still showing a loading wheel so maybe that's causing problems?

Ah yeah, if I refresh the feed the missing event shows up but now that event (and the valorant bonus subs) have the loading spinny wheel for some reason.

[limpid bluff]

weird, can you submit a ticket so the devs can take a look? It shouldn't be skipping those.

[obtuse tinsel]

Will do, thank you so much!

[uneven notch]

Many times

[limpid bluff]

You'll probably need a ticket so it can be sent to the developers.

[uneven notch]

Did it, I'm waiting for a response

[mortal ruin]

is this right place to ask about multi-streaming using obs stream elements? I setup twitch/yt(works fine) but tiktok although it says connected it doesnt actually stream to tiktok live(I tested tiktok streaming via tiktok live studio and it works fine there) any ideas what I could be doing wrong ?

[timid parrot]

Is there any way to get notifications for TikTok events such as follows etc with the multi stream. It shows it on the chat but just a sound or something we could add to the overlay maybe?

[cursive gulch]

Got a question. So my streams have been disconnecting lately and the last thing I haven’t done is run obs as an administrator. Does anyone else here do that?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tired kindle]

Anyone know an answer to this issue?

[orchid ridge]

Anyone know how I add rest alerts to the empty boxes?

And what would go where the heart is?

[obsidian fog]

Officially no. You'd need to use a 3rd party API to get that data.

I do not know anyone offhand that could get that data.

[sturdy tree]

Anyone else have the issue where you can't make your canvas vertical? there is no canvas 1080x1920 option for me

[mystic grove]

Q: Is it posible to get some "progress" box in the #1278002102114848840 ? so we all can see if the dev's are working on a Bug or Request on the main screen ?? (and even a date for release the bug/fix) 🫣

[tawny jackal]

So, I'm a mod for a streamer and we're currently doing a subathon using the SE timer. Currently its not adding the correct time for 5/10 etc packs of subs. So its only adding the time for 2 subs and we're having to manually add the other time. Anyone any idea why its not working correctly?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[jaunty bison]

nope got the same issue here

[orchid ridge]

Am I asking in the wrong channel?

[rough mountain]

Sorry if it as asked before but I couldnt find anything, I have 2 things.

1. I can not set my OBS with SE Plugin to Beta, if I try it says my obs is already on the latest version. I know thats not true because my friend updated his yesterday
2. I keep getting ghosted by SE Support emails? I send one, they answer with a follow up question so I answer back but never hear anything again. Anyone know whats up with that?

[jaunty bison]

@rough mountain got the same problem...

[lavish cosmos]

Hey how can i edit a counter that already exist and make it from 0 start at 7185

[slow fractal]

go into the counters section on StreamElements website and edit it

[lavish cosmos]

can i do it as mod or do i need to be supermod

[lavish cosmos]

also thanks for answering so quickly :)

I think I need supermod from the streamer to access their dashboard right

[meager parcel]

Can I create a Twitch extension to add a snippet of javascript?
And do you have to make your custom extension public for other streamers to use?

[chilly notch]

is there a why to Social Media Rotator - Copy of SocialMedia Rotation Widget by Benno separed the font color fot each social color ?

[dire talon]

please help

everything worked fine on obs before i downloaded stream element and trid to stream lol

[zenith linden]

Hello people, how are you?
I am testing the multistreaming streamelements plugin and I am having a problem with the transmission title in tiktok. Every time I turn on it appears to me as if I had no title. I would be in need of help, thank you very much!

[grave fox]

There a spot we can give suggestions? The online editor for overlays is great, but the location of the + button is getting in the way, if we could tie it to the emulate/adjustments button It'd really make it easier to use the bottom left corner of the screen. Otherwise I can't really line stuff up where I want it to be.

[frank reef]

How do I fix this error???

[charred acorn]

i cant log in on the setup screen

i cant even continue without logging in

[worn token]

Thanks for this but I hate that I cant sign in using Twitch because of this exact error. Will you please please tag me if you find a fix to the orig. issue. I have been talking with Support and the Devs but so far no fix.

[charred acorn]

i cant log in at ALL

[bold plume]

Hey i need help i use the overlay ''TRIGON STATIC SUPER THEME - TRIGON'' and i want to chance the colour of my chat i cant read it because its black on black

[frank reef]

Same error here to but was working fine yesterday

[charred acorn]

what the heck 😭

[frank reef]

I do have a ticket open regarding this issue

[charred acorn]

same

:C

[bold plume]

nobody can help me? 😦

[balmy fable]

Hai does anyone know when hello fresh has more spots for their sponsorship ?

[elder sleet]

I do not see the command for shoutouts or lurk anymore

[limpid bluff]

We do not know.

[limpid bluff]

They don't work or they are gone from the dashboard?

[obsidian fog]

It should note that there's no such default commands for either of those though there is a "template" for shoutout when making a custom command.

[blazing salmon]

Ever since switching to the SE.Live multicast beta, I've been getting an error on YouTube's end (More than one ingestion is using the primary URL. Send one stream to the primary ingestion URL and one stream to the backup URL.). This occurs no matter which stream key I use/which key I have the default "stream" set to on YT. Any ideas what may be going on here?

Additionally, it seems that Twitch is no longer using the best server for me since updating - it's been connecting to LA instead of Seattle for some reason, despite living in Seattle. I can't even access the settings in OBS to change it, since YouTube is set as my primary stream, and the Multi-streaming output settings only let me set audio tracks :/ Any suggestions here?

Also with the beta, regardless of what I choose in the YouTube Control Panel and what I set my Twitch Stream Info to, it always wants to create new broadcasts/clear my Twitch stream information when I go live. Is there any way to make SE.Live respect those other settings without having to double up and re-enter my Twitch title/category every time? I have a feeling the former may be related to the YouTube error I've been getting (from my first post above).

Lastly, I recently experienced an issue that required me to restart OBS mid-stream. Despite my YouTube stream still showing as being reconnectable on the website, SE.Live refused to let me do such and would only create a blank new stream with the same title. This caused a significant disruption as I had to restart again and spend a few minutes setting up a new stream on the website with the title/thumbnail/description/tags et al.. Was this a one-off, or is SE.Live just not capable of reconnecting to live YT streams at the moment?

[dire talon]

sound like we have the same issue, except i cant stream at all now

[vague cargo]

Anyone else when they go live have some serious issues of any kind with the performance of their PC like lag, stuttering, audio crackling? Curious if it's the plugin or the twitch enhanced broadcast?

[elder sleet]

Gone from the dashboard and are not working

[limpid bluff]

https://streamelements.com/dashboard/bot/commands/custom they should be here.

If not, is it possible you or a mod deleted them?

[elder sleet]

I thought they would be under default but I will add them there. THanks. Hvae added it and good to go

[serene vessel]

hey have anyone the same error before?

[nimble orchid]

I have what seems like it should be a simple question, but I cannot find anywhere how to do it. If for example I have created a chatbot command called !twitter is it possible to create a chatbot timer that will simply run !twitter command? Everything I have tried hasn't worked. They all just display !twitter in chat, not running the se command first to get the output... thx

[empty wraith]

chrome://settings/search

[smoky harness]

hi can we do in the alerts full screen and blur the background ? thx

[viral shale]

Good morning!

I wanted to know if anyone could help me, I have a question about the YouTube superchat notification

My question is the following, I set it to notify on OBS every time I receive a SuperChat, but it only notifies in dollars

Example: Gustavo sent 15 reais.
The notification will not appear in reais, but rather that Gustavo sent it in dollars.

[feral creek]

how do i add multiple accounts on se.live

i alr installed it

[frank reef]

Yep when signing in via twitch I get it, found a workaround though sign out of twitch in SE live in obs and log in via YouTube. No error after that

[glossy thicket]

Have been searching for some tiktok setup vids and wanted to check with some of you who may already be using it: I don't have a stream key but I think setting up a 'virtual' (?) camera in OBS does something that helps?

[fiery marsh]

Any idea why i see multiple youtube options?

[fiery marsh]

How do you change the bitrate and settings of the the multi stream outputs?

[glossy thicket]

Anyone have a linnk to that video guide they streamed about the beta test setup, please?

[meager ingot]

Is anyone else having trouble getting the SE dashboard to finish loading? I get a few elements to load on the page, but then it freezes like this.

[undone violet]

I need help what app is good used on mobile for twitch streaming and using commands

[sturdy saffron]

can anyone help. i updated the beta and now i am getting a request failed with satus code 500 and my canvas is not loading

[limpid bluff]

https://streamelements.com/dashboard/bot/timers

[limpid bluff]

Mine appears to be loading fine, can you logout and log back in to see if that helps?

[thin dagger]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[limpid bluff]

Probably one for horizontal and one for vertical, but you would have to look at them to be sure.

[limpid bluff]

I do not believe this feature exists currently.

[limpid bluff]

#announcements message This one?

[umbral sun]

Hello peps, i'm having a issue with Streamelements not playing/registering some alerts like followers and bit donations, it works when i test it myself in my overlays, but when someone actually follows/donates it doesnt work and i have no clue why, i've used the same set up for like 3 years and everything has worked, and now randomly those alerts dont work, but the raid alert still works

[limpid bluff]

Channel name? No links.

[umbral sun]

Anders092

[limpid bluff]

I refreshed some backend stuff, can you log out and log back in?

[thin dagger]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[limpid bluff]

New events should start showing up again.

[umbral sun]

ok thank you, i'll be testing it again tomorow

[meager ingot]

Seems to be browser-specific. Works fine in Opera GX but gets stuck loading on Arc.

[waxen smelt]

I'm about to setup SE.Live, but I wanted to first know, does it support multi-PC streaming?

Meaning can I setup se.live on both my streaming laptop, and my gaming desktop, and still get the combined chats and feeds and all on my desktop even though it's not "live"

[ebon arch]

im trying to use the beta so i can multistream without aitum, i go to link tiktok and its saying i dont have streaming permissions, but i do have permissions to stream to tiktok via the tiktok studio app

[limpid bluff]

I believe chrome is the officially supported browser

[limpid bluff]

You should be able to

[meager ingot]

Gotcha. They’re both Chromium-based, so I don’t know what gremlins are involved with this issue. I’m just glad there’s a workaround!

[glossy thicket]

Managed to find it - thanks, sir 🙂

[limpid bluff]

Yea, it should be fine if it's chrome vs chrome based but there can be some weird things sometimes very rarely.

[shrewd bay]

Am I able to have multiple giveaways open at once? And if so, does it have any impact on entries?

[waxen smelt]

Is there any way to use OBS's default controls for positioning and transformation with live? Stuff like centering shortcuts, specifying the number of pixels I want to crop to make sure I get it completely even, snapping to the edge of the canvas, etc

And any way to separate out the canvas from the scenes/sources? I'd like to see the canvas larger

[eager stirrup]

Anyone have issues after trying to install the latested se live beta? Obs won't open now if she live is installed even going back to official release

[blazing salmon]

Bumping these four

[rough mountain]

I cant even switch to beta

[eternal timber]

hey guys! i just wanted to ask if there is a way to speak to a human, i've been told i broke terms of service but when i ask how i just get an AI email back, thanks:)

[nimble orchid]

Thanks, I already had that info and have been able to display message using timers. The problem is that while it says that it 'can also be used to automatically execute commands at regular intervals.' it does not say "How" to do this. While I have successfully put in native Twitch commands like /announce and a message, putting ANY SE commands does not work. Is there something that must preface them? Or is this just not possible?

[limpid bluff]

The bot won't reply to itself, so you would have to essentially duplicate the command response as a timer.

[nimble orchid]

Ok thanks. I have done that. It's just when I update the text I have to do it in both, but no worries. Thanks!

[limpid bluff]

Unfortunately you will

[outer jacinth]

Hey Yall. I am an IT guy for a larger TikTok creator (Scotty.K.Fitness) and we used the awesome new SE.Live multistream feature perfectly yesterday for twitch and tiktok, but today we added in youtube and now the tiktok portion wont go live, it seems like its acting as if the account is connected (still shows "connect" in the settings for the tiktok output) but we click it and it pops up saying connection successful.

any ideas?

Help with multistream

[tawdry raven]

Hello, I started to use the multistream feature on the stream elements beta version. It worked great the 1st time. But for the past 2 weeks I have been seeing this message in the StreamElements Multi-stream Window on OBS;

"Cannot read properties of null (reading 'auxiliary Data')

Any fixes on this?

[quartz bolt]

Hey, i am using the beta and won't let me access the "Streamerlements multi-Streaming" dock. It says "Request failed with status code 500"

[lilac idol]

is loyalty point system available for Youtube?

[limpid bluff]

It is not

[solar halo]

Apologies if this is the wrong place, but it's not really a ticket kind of issue, and the knowledge base doesn't seem to have the answer.

I'm trying to generate a random number between 1 and 10, but would like decimals.
I can use the math function for something like $(math "random(1,10)") , but it gives me 15 digits after the decimal, where I'd like to limit to say, two.
Is there any function or any ideas how I can do this?

[raw crypt]

To set a limit for decimals, you can use round() and use the second argument to inform the number of digits. The example below will give you 12.66 (it will round to the next rounded value):
${math round(12.656845123274, 2)}

So, putting everything together, we have:
${math round("random(1,10)", 2) }

The response example is 8.59

[torn kiln]

yall know if theres a way to take profanity filter off sub alerts
someone types ''shit'' in the sub message and it wont show on screen

wouldnt play

[raw crypt]

Those filters are configured in Tipping settings (yeah, it says tipping, but it is for everything).
Go to Streamelements Dashboard > Revenue > Tipping Settings > Tip Moderation.

[torn kiln]

bet lemme check

bet ty

[torn kiln]

Worked thank you

[tired kindle]

I made a ticket and their advice didn't change anything for me either. I'd probably just wait until it's out of beta or until they fix the issue of not being able to switch versions. It's seems like it's not a individual problem.

If you want multistreaming to work there is an OBS plugin out there to do it for free. You don't need to pay for Restream etc. Just search for it on the OBS website for plugins

[mint lantern]

I can't show subscribe alert on live stream please help

[hasty hollow]

i need help

i cant find the widget share section

[swift depot]

#widget-share

[abstract fox]

Has it happened to anyone else that streamelements does not see the activity on YouTube? I mean streamelements doesn't see new subscribers

[rough mountain]

its about the tiktok without needing a streamkey for me. I already pay for restream so i dont really care about that

[tight ridge]

is there a way to save the vertical canvas layout you make? if i switch the scene collection I am using it gets deleted and even when i go back to the original scene collection I made the vertical layout on it is completely gone

[meager ingot]

It's functioning just fine in both browsers today, so I'm counting that as a belated Christmas miracle, lol

[waxen smelt]

For se.live multistream I can't seem to find the area where you set bitrates per output

If it's the bitrate set in the general settings sent to all platforms, would it be say... 6k x3 (so to YT, Twitch, and Tiktok), or would it be 6k/3, meaning it's taking that 6k, and dividing it up evenly to the 3 different services?

Also... it lets you pick "Gaming" as a category for Youtube, but it doesn't let you pick the subcategory? You can't use an existing scheduled stream as a template so you have keywords and description and everything?

Am I missing these things, or do they not exist yet?

[sleek sleet]

I'm experiencing an issue with the new live beta where everytime I startup OBS all of my scene filters turn on, has anyone else had this issue/knows a solution to it?

[limpid bluff]

Do not believe this feature currently exists.

[shut bear]

Do we have an idea for what criteria allows for approval for TikTok SE.Live?

[blazing salmon]

If people have their subscriptions set to private then you won't get notified

[limpid bluff]

Users can choose to make the channels that they subscribe to public or private. By default, all settings are set to private.

Private: When a users subscriptions are set to private, no other user can see what channels they subscribe to. A user's account does not show in a channel's Subscribers List, even if they are subscribed.
Public: When users subscriptions are set to public, another user can see what channels they subscribe to. User subscriptions are listed on their channel page, and their account is listed in the Subscribers List for any channel they subscribe to.

If a user has it set to Private they will not show up in the activity feed. More info: https://support.google.com/youtube/answer/7280190

YouTube subscription privacy settings: https://support.google.com/youtube/answer/7280190

Additionally:

Due to changes by YouTube there can be a delay up to 4 hours with subscriber notifications. This is the new intended way for receiving events from YouTube by their design.

^ current limits / restrictions / etc. for YouTube.

[shut bear]

SE Support advised me to reapply for TikTok access. Where would I do that? I have tried disconnecting and reconnecting my account in several different browsers and it does nothing but reconnect my account.

[wintry harbor]

Hello, Mercury keep changing my YouTube banner, despite me having removed all banners in the dynamic banner section. How do I disable this?

[quiet ermine]

I need help, when I want to connect my paypal for tipping on stream elements it ' won't let me open it

[blazing salmon]

Bumping these again. Any help for any of these four questions, or should I take them to a support ticket?

[smoky crow]

does your youtube destinations have two and do you have both on at the same time

[split parcel]

how i can create !elo command, i need help

for CS 2 on faceit

[blazing salmon]

Sorry, my what?

Oh, I see - just the one

[smoky crow]

i mean your mulitstream stuff

[blazing salmon]

Ahhh - there are two YouTube options enabled by default (I assume one is for Shorts but there's no way to tell), but I have the second disabled

[lofty anvil]

hey i need help

[lethal delta]

Hey anyone knows how to disable that "OBS SETTING OUTPUT" and only enable Tiktok?

[blazing salmon]

Is your OBS set to stream to Twitch?

[lethal delta]

yesss

[blazing salmon]

Did you try changing that?

[lethal delta]

I leave it in custom?

It worked, tysm❤️

[wooden knot]

There isn’t a way to change title or category when multi streaming right?

[royal sinew]

Suddenly, I can't hear the alert. My elements-new elements-browse elements gallery- I select some alert, I edit it, I select the sound in the editor, I preview it and there is no sound.

HypeType Lottie allert

[limpid bluff]

Do you edit the variations as well and make sure you save the changes?

[royal sinew]

but overall it's kind of glitchy when I edit the alert it crashes. Other alerts may work but the one I had in the stream doesn't play the sound. or the site will tell me: Application error: an exception occurred on the client side (you can find more information in the browser console).

https://widgets.streamelements.com/element/hype-type-lottie this is alert

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[silent basin]

Hi, how did you get this dock? I cannot find any where. Should I install any other puglins?

[lethal delta]

https://www.youtube.com/watch?v=Ip7r5VKT_F8&t=246s its with the new beta

[silent basin]

yeah, but it's not showing in mine

Any idea what could be the issue here?

[lethal delta]

ohhh thats weird, tbh no idea. try to make a ticket

[silent basin]

okay, thanks

[frank aurora]

anyone know how i can access the feature to use a custom bot name?

[thin dagger]

@frank aurora ⤵️

You can choose a custom name for the streamelements bot by logging into the option on this page. https://streamelements.com/dashboard/bot/settings

If the option to login is not visible while logged into your Twitch account please make a ticket so staff can fix it for you (!ticket custom bot name)

[tame spindle]

It s possible to talk with an agent ? I have no answer of my ticket to 3week.

[lilac idol]

why chat bot is deleting user messages automatically?

[waxen smelt]

Does anyone have any resources to good info on how to use multistream? Why do all my channels have 2 canvases and automatically go live to both? Does it matter what I set as my main channel? Why is my tiktok not going live despite being connected and checked on? Why does my vertical youtube canvas still only go live in horizontal? Can I select an existing YouTube stream rather than create a new one so I already have my description and keywords and game set? Can I have it store/save my Twitch info so I don't have to type in a title and game every time for Twitch?

[rugged urchin]

So uhhhh what this mean? lol

All i did was add my YouTube, it wasn't showing in the dock, so i right clicked and refreshed and now this is all i get

[rugged urchin]

I'm gonna try a full clean install of OBS, since i have my profile and themes backedup, and see if doing it all clean helps. Otherwise if anyone has an idea of what this code means pls let me know

[simple orchid]

hey
does anyone else run into this issue that media requests aren't autoplayed (although "auto play media" is enabled)?
i've been having this issue for one or two years already :/

[frank haven]

Question if I’m streaming on twitch, YouTube twice, tiktok and X how do I update stream title after I’m live for example if I switch games I can’t update the titles in one screen

Cause the update streams is blanked out is that because of the X stream?

[olive flicker]

anybody has this problem

[glossy thicket]

Question: I tried doing a test stream last night to both Twitch and Youtube. Are we able to see the chats from both of them within SE/OBS? If so,how?

[glossy thicket]

Also, I went to the dashboard settings to try and create a custom bot name. If I hit the connect button it just tries to connect. But how do I change the actual name from where this image shows?

[obsidian fog]

On the next page that appears when you hit connect there should be an option under the permissions listed that says "Not you?" That you click if you want to use an account that's not the streamer account

[thick oak]

how do we get channel points for youtube too?

[obsidian fog]

You don't as it is not available nor planned ATM.

[thick oak]

alternative?

[wanton sage]

Hey! My streamelements alertbox isnt showing up on my twitch when someone follows, raids, or subs. Whenever I emulate it to check if its working, it works. But not the practical use of when someone actually follows or anything on twitch. Is there anything im doing wrong? I have allowed access to the bot and it has moderator permissions.

any help?

[sacred viper]

my streamelements alerts are also not working today suddenly, nothing at all even when i emulate a follow. any ideas?

[limpid bluff]

Channel name? No links.

[limpid bluff]

Channel name? No links.

[wanton sage]

trillwtf

[limpid bluff]

It looks like the bot is banned from your chat. You will need to unban it for everything to work properly.

[wanton sage]

but it has mod? can it have mod and be banned at the same time?

[limpid bluff]

It gets confused sometimes.

• part the bot
• ban the bot
• logout of streamelements
• unban the bot
• log in to streamelements
• rejoin the bot
• mod the bot

[wanton sage]

ok i will try this now

[limpid bluff]

You may not need to actually ban it, but sometimes it's dumb

[wanton sage]

in stream elements it says its banned

but not on twitch

so ill just ban then unban

[limpid bluff]

Yea, the connection gets confused so you have to do all the steps to get it unconfused

[wanton sage]

sounds good. just finished. ill lyk if it works

[limpid bluff]

Refreshed a couple things on the backend so you should be good

[sacred viper]

jakeistyred

[thin dagger]

@sacred viper ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[limpid bluff]

Do you have "Pick an alert randomly when more than one matches" checked or unchecked?

[sacred viper]

logged in and out a few times on browser and obs, still same issue. nothing happens when an alert is triggered

[limpid bluff]

I adjusted some back end things, logging out and back in will make sure they're applied correctly.

Everything looks right to me, not sure why it's playing multiple. Do you have the overlay added twice by chance? Or two alert boxes?

[sacred viper]

ok i figured out my issue, i had alerts paused. dunno how i did it because i didnt even know that was a thing. but we good now lol

[brisk plover]

hi friends. im trying out ground control and put the regular twitch chat panel on and i cant close the "cookies and advertising choices" pop up. i have clicked accept and reject but they're unresponsive, customize works but it doesnt do anything. any tips? also happy new year!

[raw crypt]

Yeah, they are aware of that and trying to solve it, but still no luck.
A workaround would be hiding that banner following the steps here: #1313593456098148484 message

Unfortunately, that needs to be done every time you open Ground Control, until they release a proper fix.

[brisk plover]

gotcha. multi chat it is then! thanks pal.

[raw crypt]

Click on RESET button, that way your data will be refetched from Twitch again and get the correct numbers

[plush birch]

I have a question about multi stream beta.. so I have access to tiktok live studio and live feature.. but when I go in to obs to add tiktok to the multi stream it says I gor to apply for it

[severe bison]

Hey everyone!

Setting up SE.Live Multistream for Twitch + YouTube currently. I'm seeing 2 individual YT outputs, should I enable both of these or just one? What does each do?

Thanks in advance :D

[uneven notch]

Yeah you are not the only one who has this

[thorny stone]

the first one is for Regular youtube, the second is for shorts. Depending on your setup in you tube it could create a RMTP intake conflict if you do not have shorts setup properly. I dont use shorts, so I have the second one toggled off. your setup may vary.
And you will need a separate canvas for the vertical layout in shorts.

[ionic hinge]

Hello! Is it possible to have animated emotes for emote explosions or the emotes that bounce around on the screen?

[unborn galleon]

hello can you guys make a guest's feature

[lime cloak]

hey I got affiliate and now my stuff doesnt seem to work i've tried relinking and logging but doesnt seem to be working right

[opaque badger]

My tip page is just a blank screen when oppened on mobile. From PC it's working. Problem is most of my viewers are on mobile...

[lime cloak]

when that happened to me i just had to reopen it a few times

[limpid bluff]

Channel name? No links.

[lime cloak]

oh I'm atomicsmilexxx I think i got it working sort of it seems to be updating again but my progress bar elements progression bar is like a 3rd when it should be half way

[limpid bluff]

Can you log out of the website and log back in real fast? I adjusted some backend things just in case.

[opaque dock]

Good afternoon all and a happy new year, i am new to streaming and even newer to StreamElements. I had one small question, is there an average or estimated response if we open a support ticket. Not trying to rush anything at all, just curious. Thanks in advance!!

[hexed smelt]

Nothing happens when I try to stream on YouTube with the new multistream beta. How do I login/connect my YouTube channel? Twitch, TikTok and Twitter all work tho

[stray goblet]

I cloned my drive, and now I'm unable to uninstall stream elements, any idea why?

[rough mountain]

wtf am I supposed to do if my support tickets get closed before I get an answer?

[lofty lodge]

Reset Obs a ton. Gettting an error in the multi stream dock saying Request failed with status code 500 this happened after I signed into YouTube

[lofty lodge]

Did you get help with this

@StreamElements had zero issues up until tonight. Added YouTube and my multi streaming window gave me an error of request failed status code 500. So I uninstalled se.live and reinstalled. Opened it up now I can’t even open the “docks” menu at the top menu bar. Seems to be broken

[keen harness]

are multistreaming alerts still not supported?

[royal sinew]

I HAVE A BAD MUSIC IN MY FOLLOWERS ALERTS

[limpid bluff]

Okay?

[limpid bluff]

You will need to create alerts seperately for each platform and then you can add all the overlays to OBS at once.

[royal sinew]

I'm on the stream elements, streaming tools, elements, new elements pages, find some alert, I'll edit it, I'll select the sound and when I preview it, the sound doesn't play

[limpid bluff]

Are you editing the variations as well?

[royal sinew]

https://widgets.streamelements.com/editor/hype-type-lottie?rel=https://widgets.streamelements.com/_next/data/krUW1xoCsEVW2JLONbktc/en/element/hype-type-lottie.json

[limpid bluff]

I don't have access to your account, I can't see that.

[royal sinew]

I had this one for a long time and it worked on stream, but recently I noticed that it doesn't play sound even on the stream elements page.

HypeType Lottie Alert Box

[limpid bluff]

works for me and I hear sound

[royal sinew]

and I can't unlink it, I tried that and I feel like it's been causing problems ever since

[limpid bluff]

You will need a ticket to fix that

[royal sinew]

how do I do it

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[royal sinew]

so here I go

[royal sinew]

and now waiting??

[limpid bluff]

Yes

[native ermine]

Where are the widget share?

[obsidian fog]

#widget-share

[dry phoenix]

hi guys anyone know how to add sucesfully a RTMP server wihout error because im not getting succesfully added the rtpm server of kick for the first time that i ve downloaded this plug in

okay no im fixed thta creating another pass stream on kick

[lime cloak]

Im so sorry i was streaming ill check it when i get up, so sorry

[novel field]

did you find a fix for this

[lofty lodge]

Nope in the process of working with support will keep you updated

[novel field]

thanks! Much appreciated

[burnt canopy]

does streamelements still use instanced alerts (have to switch 'accounts' to edit youtube alerts, have to use 2 browser sources)?
what does connecting to twitter do? is it for streaming and alerts or simply tweeting

[obsidian fog]

Correct on the former and streaming only to my understanding of the latter.

[unborn galleon]

hello can you guys make a guest's feature

[limpid bluff]

A what?

[unborn galleon]

a guests feature like streamyard and stuff so we can invite guests to talk on our stream

[obsidian fog]

That's not something SE would be able to do.

[unborn galleon]

ytes

yes

[obsidian fog]

SE is not a streaming platform so there is nothing to invite to.

It is not feasible in any way.

[rare mulch]

Hello, I just started multi-streaming to TikTok via the SE OBS Live. When choosing a category to stream in, there seems to be certain categories missing? I attempted to stream under "Music" but it was not showing as an option. I decided to leave it blank since it wouldn't accept "Music", but was informed that it was then showing up as "Gaming".

Is there anyway to change add "Music" as a category option? Also, is there a way to change the category once alredy live? Thank you!

here's an example:

[arctic yoke]

Hello ... been searching around for the "fix" for the Request failed with status code 500 in multistreaming. Twitch still works, but can't get the multi-stream plug-in working. I saw others posting about this, but didn't find the fix. Thanks!

[lime cloak]

So my issue is the premade progress bar doesnt seem to be moving with said progress and ideas?

[viscid hawk]

Hey, I have a little problem switching to the beta. It crashes right here every time and starts completely from the beginning

[light iris]

My Watchtime Command hasn't worked for a while, does anyone know why?
I've activated the Loyalty Points and edited and re-added the command several times, but nothing has changed. The problem is still there

[gusty herald]

!ticket
I am having an issue with the window for my YT canvas live stream in OBS- I try to resize etc, but there are no cogs at the bottom to input anything, this is all I see. Tried restarting, reinstalling multiple times, latest version of OBS installed. Any help would be MUCH appreciated!

[wispy elbow]

Hey is there some kind of plugin that can make so when my obs boots up automatically on my pc minimized it also starts my docks minimized and attaches them to the same place?

[slate sigil]

hello if my tiktok stream gets accidently turned off while streaming how do i restart it?

[native narwhal]

After setting the multistream, it shows me this error message, even by just trying to stream on Twitch, or Tiktok, is it due to authentication?

[proper nexus]

Hey! 🙂 I’m just wondering if anyone here used the media request of Stream Elements without getting copyrighted?

[obsidian fog]

Outside of trusting users to play from a specific list not really possible given how finicky that rope is (even playing friendly music at that.)

[novel field]

How do i fix the drop out menu for SE.Live Docks not showing?

[scenic canopy]

hey is it possible to manually add tickets to giveaways? i want my donors/sub gifters to have extra tickets

[novel field]

Sus

Hope you didn't click that

[scenic canopy]

i did 💀

well i have 2factor so i hope its nothing

[obsidian fog]

Nothing to worry about. Just a stupid bot asking for

[frail dew]

What happened to Mecury's youtube description setup

feels like the site is now bare bones of what it used to be

[obsidian fog]

Unfortunately the dynamic bits of mercury (minus updating banner) were removed.

I do not know the specifics why but it's been like that for a while.

[frail dew]

Damn that really blows, I really liked using that stuff on my YouTube channel too, bummer. Thanks for answering my question though :)

[coral sorrel]

For some reason if I change the filters on any source, once I close the software and re open it, the settings I changed are reverted. I am on the beta version of stream elements

[celest agate]

Hey there! I've tried searching for a few days/weeks now but I've been trying to set up a command specifically that followers can use. I don't want anyone to just come in and use a command, specifically for song requests. I tried using regular but I see now that regulars are people that I give that role to specifically. Is there any way to set up a command that requires someone to be following to use?

[lofty lodge]

Can you change the bit rate on the streams

[limpid bluff]

File > Settings > Output

[limpid bluff]

#dev-chat

[pale field]

I asked this in the general chat, but this might be a better forum? is there a way to set a counter on a stream that adds my twitch earnings up, with a goal? If I set a goal of say £500, the widget would add tips, bits, subscriptions etc together to show how I am doing. I found mention of doing some coding on a 6 year old reddit, but has anything changed in the meantime?

[agile crescent]

Deleted the message and moving it to dev talk

[wooden cedar]

I just had this issue last night...have you found a solution?

[fervent wharf]

I had to reconnect my YouTube channel to streamelements from the website. It fixed it but sometimes broke again. My computer couldn’t handle the multi stream though so I gave up.

[unborn galleon]

add music feature

[wooden cedar]

oh okay...thank you for replying!

[nimble hornet]

anyone know if there is a download for the SE.live beta plugin? I am having issues with enabling the beta from within OBS, it keeps failing when trying to swap to the beta channel.

[mental spire]

Hi, Im currently using alt accounts for people to donate to so they can vote on events in my stream but even tho I can hear the alert I cant see the donation in my chat or activity feed as its coming from another account I tried docking the alt accounts control panels into my obs but it just defaults as my own. Does anyone have a solution for this at all?

[little wind]

why hasn't anyone responded to my ticket it's been several days

[nimble hornet]

probably due to the holidays

[rough mountain]

my support tickets keep getting closed before I get an answer

what can I do? I dont know how to fix the issue

[sinful mason]

I am having this issue, too. Can someone help us?

[wary barn]

Same it's been a month. The don't respond to it they just close it. I still have gotten paid for one of my sponsorship yet about $500 and they are mia

[smoky stream]

If anyone could possibly help me with getting my Tiltify alerts to be hearable for both me and stream I'd very much appreciate it, because I've made 3 tickets since June and each time I've just gotten "it's being looked in to". I haven't had alerts in almost 8 months now, I've had 0 updates about it

[smoky stream]

I really hope you get a response about it soon, because ??? that's a lot of money. I hope it's just a slight delay because of the holidays and nothing else

[little wind]

same

[rough mountain]

I honestly doubt its the holidays, my first support ticket was in october. They get closed after about a week of waiting, sometimes 2 weeks

[twin verge]

Yo! QQ - Is the multi chat feature a thing?

[radiant panther]

Unfortunately this is a bug that hasn’t been fixed in weeks, I’d recommend uninstalling, building a vertical scene ahead of time, then reinstalling and bringing it in with all the filters etc already there

[coral sorrel]

Thank you so much for responding. I will look into that. Luckily its not too hindering yet.

[crimson wagon]

@thin dagger
Is the Google form for artists still available? I sent a request and I wanted to follow up? Thanks

[somber cypress]

I've been getting this error randomly followed by all of my streams stopping. In order to restart them I have to either make changes in settings and apply them or restart OBS. Does anyone have a solution?

[somber cypress]

Also, the OBS status says "Reconnecting" in red, but never actually does anything.

[terse gorge]

Did you figure this out? Having the exact same issue.

[plush birch]

Can anyone help, i wanna multi stream, i have access to tiktok live but when I try to connect in obs it says i don't have it but I got to apply, I go live on tiktok all the time with live studio so I'm confused why

[lilac idol]

i need a why streamelements keep deleting messages from user

[polar saddle]

I feel there’s an issue with tiktok going on