#mod updates troubleshooting

1 messages · Page 1 of 1 (latest)

marble jungle
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@trail viper If you go to settings - other, does it say you're logged in there?

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mod updates troubleshooting

marble jungle
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If you log out there and try to log back in, does the same thing happen?

marble jungle
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What exactly do you mean with home screen btw? the main menu?

marble jungle
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Can you share the log file?

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Found in %AppData%/factorio/factorio-current.log

trail viper
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Ok

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@marble jungle

marble jungle
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Hmm, for some reason the token it has does not match the one the auth server expects

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Causing it to request a new one, and apparently get kicked back to the main menu once that's finished?

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If that does not fix it, I am sort of suspecting something going wrong with the storage of it...

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Is reinstalling the game an option?

trail viper
marble jungle
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In that case verifying files through steam may work, though that would be the first time I'd see it solve anything :P

trail viper
marble jungle
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Alternatively, you may have to resort to downloading and installing mods manually from the website...

hybrid pewter
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@trail viperHave you made a factorio.com account and linked it to your steam explicitly?

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If you're using the automatic/mini-account system, making a "full" account might resolve the issue

trail viper
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I reinstalled the game and it didn't work

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I posted on the forum

trail viper
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my problem was solved, I contacted support@factorio.com, I sent my current log and described the problem, Scott contacted me and solved it quickly, I didn't have to do anything, I just entered the game and I was able to update and download mods normally.