billingg fix

[daring storm]

most likely u paid before 12am utc or whatever it is and after it, it recharged you

[severe mist]

<@&1409563730664095797>

huh

[severe mist]

<@&1409563730664095797>

<@&1398328885896286269>

[wary herald]

could you reachout to support for this please https://app.kiro.dev/settings/account

[shrewd fern]

@severe mist Have you gotten this issue solved? The exact same thing happened to me and now i cant even add a card or pay it. It just says card declined...

I have also contacted support, but almost 3 days have passed and no response :/

[meager reef]

Still not seeing anything here... Im as well getting the same error, cards are being declined.

[severe mist]

Hi, I've already contacted Billing Support and opened case #178032264500575 regarding this issue.

It's been about 4 days and I haven't received any update beyond the automated response. My Kiro Pro subscription was downgraded to Free Tier after a failed invoice, and I'm currently unable to restore it.

Is there any way this can be escalated or checked by the appropriate team?

Thanks.

[severe mist]

Nope, still not fixed on my side.

I opened a billing support ticket about 4 days ago, but I've only gotten an automated reply so far.

My Kiro Pro subscription got downgraded to Free after a failed invoice, and now seeing other people with declined cards makes me think it might not just be my account.

I'll update here if support ever gets back to me.

[turbid tendon]

Same happened for me, raised complain everywhere. Yet to get a solution.

AWS support case: 178045629600033.

[shrewd fern]

Thanks for the update. I will say something if support ends up answering me too...