#Account locked, no response

1 messages · Page 1 of 1 (latest)

primal beacon
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I was recommended Kiro by a friend as an Antigravity alternative. I downloaded it, signed in thru my gmail, and loaded my project. I sent maybe 4 messages before my account was “temporarily suspended” and I was told to contact support. They haven’t responded, so im forced to reach out here. My UID is 141884f8-d0e1-702f-0252-6d1ca9e8fab8
Help is appreciated

undone sapphire
# primal beacon I was recommended Kiro by a friend as an Antigravity alternative. I downloaded i...

Hey friend, last night after posting, Dan helped me restore some of my accounts. The title of my post was "Heartwarming and inflating account lockout: paying users are locked without reason". Currently, Dan's centralized processing time for similar issues is around 10:00-16:00 NYT (you can calibrate according to the time in your country), so you can be patient and wait. If you currently have a Kiro account that can be logged in, you can also send work orders through Billing Support within Kiro.dev (although it may not be useful lol), or you can also leave your userid in several posts with a large number of comments, such as "Account locked? Check.the Solution here!" or "About Account Locked", so that Dan can handle it tonight. Wishing you a speedy resolution 😉 (and you might need to @Dan Kiuna)

primal beacon
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appreciate you’re responde
I’d rather not @ him yet cause he’ll see it eventually (I hope)

undone sapphire
primal beacon
rancid plinth
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i have the same problem

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Unable to fetch account usage data: Your User ID (0468b4a8-5081-702f-8208-ced9e40ed66f) temporarily is suspended. We've locked your account as a security precaution. To restore access, please contact our support team to verify your identity: https://support.aws.amazon.com/#/contacts/kiro

primal beacon
rancid plinth
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okay mb

primal beacon
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im joking

undone sapphire