#Student account has been pending verification for 2 days

1 messages · Page 1 of 1 (latest)

graceful cliff
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I go to Cal Poly and my account has been in the pending verification rpocess for the last 2 days. My user ID: d-9067642ac7.a4585458-c0a1-7005-1cba-5abdfb66baf1

minor crow
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Yes same here

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did you get any help

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Im at ASU

graceful cliff
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no

spring wagon
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If paying users are still being locked out for no reason, then the student program is clearly too problematic.

upbeat osprey
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@graceful cliff @minor crow @spring wagon are you still blocked by this? Do you see any additional information on why the verification is pending? Feel free to share a screenshot

minor crow
upbeat osprey
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@minor crow after investigating it appears that you have already redeemed the student tier offer once and thus are running into this experience when trying to redeem it again. I would suggest logging in with the user where the student tier offer was initially claimed.

minor crow
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I initially claimed it on this tho? I logged in through my google asu id

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There's multiple people saying the same thing

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can you just remove the other user and approve this one?

minor crow
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@upbeat osprey