shy oxide
Hi everyone,
I have received 500 credits at a dev conference (confoo) and 500 credits when joining Kiro. I also had the 50 free credit for the month.
The 1000 credits had 30 days to be used after activation.
So I went vibe coding on a personal project. It is far from perfect but with my own 20 years of software dev it was fine. I burnt the first 500 credits without issues.
Then, I started to burn the first 100 credits of the conference. I started to have very weird stuff happening. Daily limits after like 15 minutes sessions... I also notice it was showing at the bottom of the ide that I was on the 50 free monthly credits but when I click on it to see details it was in reality using the 500 credits from the conference.
During 2 days I had trouble using my credits with various weird errors or kiro just saying "ok" and doing nothing. I was starting to worry that my credits would expire before I used them.
Then, I got banned 2 days ago. With around 350 credits left. I used the contact form but no one has emailed me back since.
This is very unprofessional. I was trying this tool for my personal project to see if it would be a good fit for my team at work and... no it isn't!
Banning user for no reasons and no way to reactivate the account within the hour is a big red flag! Can anyone help me get my access back and if possible to add a couple of days to use my credit since I lost time with this?
Thanks
light fox