#✅ - Kiroween and sub plan

1 messages · Page 1 of 1 (latest)

languid bough
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To clarify, it was me who suggested that for users who have Kiro ID already, checking out is for $0 (without discount code). This was based on my own experience (and other users). I've pasted a whole set of screenshots previously from my own upgrade (as a user who previously paid and thus had the user ID) where it's visible that there's $0 price for the pro+ plan listed during the stripe process.

Although in our cases we were users who paid in the past but didn't have an ongoing subscription (such users are listed in the hackathon rules as the same category with users who have an ongoing one).

I'd start with providing details of your case. For example, whether you've registered to the hackathon with your ID before or after payment. EDIT: It's been mentioned in your previous messages that you did provide the ID

Let's hope Sara resolves this on her end in the meanwhile. Did you reach out to her like she asked to?

In the case it doesn't get resolved via either Devpost or Kiro channels, I can offer a reimbursement of the Pro/Pro+ difference from my private money, since it was my answer that led you to pay.

Good luck with the hackathon!

rapid abyss
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@languid bough no thank you man. I appreciate the gesture. But as I said earlier I don't mind. More credits for me to implement my hackathon idea. But I was wondering since I upgraded from pro to pro +. From the upgrade I got 1k (from my own money). While everyone else participating is getting 2k. So I'm 2k short of what everyone else got. Do I get like the 2k from kiroween event or no? I'm forced to compete with my 1k credits which are from my sub plan.

languid bough
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Yes you should. You need to directly reach out to Sara from Devpost here ,or to Janet from Devpost via email that's linked on Kiroween website.

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So far I haven't heard from anyone that they got the credits without either directly reaching out to them or without checking out (which seem to be working for 2 out of 3 groups of users, excluding currently paying ones)

languid bough
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@rapid abyss if this case is still not closed, can you send me your KiroID in DM, so that I pass it to the team? I'm trying to sort out the situation for users with ongoing subscription.

rapid abyss
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Hi

languid bough
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Thanks

rapid abyss
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Your welcome. Tho I'm not expecting anything but thanks anyways

prime basalt
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When i explained the situation at first the dude from Amazon told me there won't be any refund

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so i had to threaten to sue:

image.png
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then next thing i know:

image.png
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lmao

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so yeah the issue with your case is that you probably already started to use the credit so it will be more difficult than my case.. good luck anyways

rapid abyss
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I honestly dont mind about the extra 20$ lol. But if they dont resolve this. I'll cancel sub and revert back to cursor.

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Because if you advertise an event, and you openly say to everyone "welcome to join" then do it. I'm currently left in the dark from their side I'll wait and see.

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The event ends 5th of December. So I'll see from now till that date

prime basalt
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I mean the email they send you about the event is pretty clear

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"never paid kiro before?" in your case it's no, right after it you have "Important: if you have paid, do not follow these steps instead see the instructions below" and the instruction below tell you to wait and not enter any coupon so the error is yours

rapid abyss
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I registered last friday. So they had more than 2-3 business days lol.

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Me paying for the pro+ is based on one of the community mods recommendation

languid bough
# prime basalt "never paid kiro before?" in your case it's no, right after it you have "Importa...

See, the rules put the groups of "users who paid in the past" and "users who pay currently" together. But in reality, they're treated separately.

For "users who paid in the past" there is a workaround where if you do Stripe check out, you end up seeing on the 2nd Stripe page that your Pro+ will cost $0 (without using the code).

This unfortunately turned out not being the case for "users who pay currently". So they have no other option than to wait till they get the free credits applied manually.

But some users don't get them - either the "issues with Kiro ID" you suggested, or being lost in the system and going through days of back & forth - I believe a common situation where there are two organizers for the event, stuff like that just happens.

For both users who expressed that theyr'e still waiting for the credits, I've passed the Kiro ID to be checked directly by Kiro Staff and hopefully it will get resolved.

rapid abyss
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One of the devpost organizers replied with this:

"According to the Kiro team, your next invoice will automatically be $0 as it will use those credits to pay for the invoice."

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Lol. So at 1st of December? And I have like 5 days to enter and use the 2k credits along with 1k that I got charged for because there was no "apply coupon" textbox in my case so I just subbed to a higher plan.

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@Krio staff: here is my user id. I'm waiting for your reply on this matter.

d-9067c98495.44b874d8-60d1-704c-6b3a-b0f370b6d864

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I'm seeing multi other users in the same boat as me

languid bough
rapid abyss
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I guess I'll use my credits till end of month. Then revert back to cursor unless this is resolved from their end. Because if you're advertising for an event and you say "everybody is welcome to join" then your word must be taken up..

bold orbit
languid bough
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Also, yes I noticed that too, they don't lower the price anymore but they still expect the subscription to work only until the end of the month

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Which is just... so very very sad
UPDATE: Based on research, this is not the case for everyone, some previously-paying users do get prorated price, some don't, just dunno when.

bold orbit
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yeah, on 2nd page it doesn't seem to show up. I am thinking of just letting it go and buy the Pro version or work on project myself. I saw someone mentioning about being credited 2000 credits for kiroween but those seem to not have been added as well.

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languid bough
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Cause this price could be lower than $40 due to prorating but still higher than $40 with taxes included

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I have a definitive proof from a friend's invoice that his price for November subscription was prorated

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Can you check your invoice? The tax is listed separately on it, so we'll see what your subscription costs.

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But why you didn't see $0 is beyond me.

There had to be either of two things happening:

  • a change in Kiro payments settings. Because I clearly paid $0 for a "previously-paying-but-not-anymore-user"
  • an issue with Kiro ID which some users report
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2nd page

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3rd page

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This was on Nov 5th

vast rose
languid bough
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this might be the source of confusion

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I understand it as "i was paying in the past but i didn't have an ongoing subscription in November"

bold orbit
vast rose
languid bough
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Not necessarily

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What if, since the first day of Kiroween was Oct 31st, and you HAD a subscription on Oct 31st, you're treated as "ongoing subscription" for Kiroween system

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But we hihacked Hym's thread and his case is now much less visible

bold orbit
bold orbit
rapid abyss
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The help from the community mods is appreciated

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But this issue must be solved from the staff (kiro employees) I believe.

rapid abyss
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The weird thing is that, none of the kiro staff even replied to this. When it's been on-going for the past week or so?

snow sequoia
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Hey man, same issue.

rapid abyss
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pretty sad no response from kiro staff about this.

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thx for the community mods. but kiro staff. do better. And just close this ticket.

sudden salmon
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+1

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I joined Nov 15, wait 3 days but still no 2000 credits count to my account, i already a Pro subscription and current burning out my 1000 credits, Please help

uncut olive
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@languid bough I Joined the hackathon today and the code you guys give to claim the credits says an invalid . any way i can get that

Screenshot_2025-11-20_at_10.34.50_PM.png
languid bough
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and seriously, start with checking if there's no trailing space in your code

uncut olive
dawn needle
languid bough
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Existing subscribers are the case I don't know how to handle. I've personally raised this topic during the Office Hours, reached out to the team after that, nothing happened. Not much I can do more. What I know is that during the next hackathon I'll pretend I'm not here.

rapid abyss
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@languid bough you did your part lol

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It's the staff team that are so poor in terms of product management and product ownersihp

dawn needle
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I call them out on LinkedIn once a week and only get a response when I publicly tattletale

uncut olive
languid bough
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@uncut olive

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I know as much as you. The code worked the last time I've heard about it

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they might have cancelled it cause there's already more than half of time for the hackathon passed

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or you might have not registered with this email

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or they decided that there's too many people registering with multiple accounts to get the free credits

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or any other reason

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but since we have no news, dunno

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if there are no news, my natural assumption is that the code should work

uncut olive
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Ok thank you

rigid summit
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I used the code today and it worked. What about December? It says I will be charged November 30 but the announcement above says they will credit for December too

winged sun
languid bough
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once users start reporting their experience

vast rose
bold orbit
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Are the 2000 credits only for free users cause I am still not credited with those and still have to pay $47 for the Pro+ version

vast rose
rapid abyss
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So

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Just a bump because I was told that the next month is going to be free since I subbed per Sara from Devpost.

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And guess what nothing is free or a coupon code. Gl Kiro team. Back to cursor.

oblique lark
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hi! also tried upgrading for hackathon but it says the promo code doesn't work d-9067c98495.64c8c4c8-7021-7028-63a2-56c59c514f27

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emailed janet from devpost - no response yet

wintry turret
pale delta
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Why is Vietnam not on the credit card list?

languid bough
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because there wasn't enough people asking to add it

vast rose
rigid summit
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@vast rose Hey so I am confused, submissions due today but judging is not until January…

So what between then and now, can we keep working on it after? Is the deadline today just for when the video, blog, etc must be finalized?

vast rose
languid bough
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they allow changes only in cases where the change is necessary f.e. to remove copyrighted content

elfin templeBOT
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✅ - Kiroween and sub plan