Managed to get a 8,99$ discount on the 2nd which I used, then I got billed 19$ on the 6th & 14th
#Got billed 2 times the wrong amount
eternal cosmos
Managed to get a 8,99$ discount on the 2nd which I used, then I got billed 19$ o...
That's weird if it billed you twice since it only shows the initial 8.99 billing on the subscription page. Please email [email protected]
twilit valley
That's weird if it billed you twice since it only shows the initial 8.99 billing...
Yes I thought the same, I'll send them an email right now
eternal cosmos
Yes I thought the same, I'll send them an email right now
In the mean time perhaps try double checking if it was billed accidentally then refunded? At least that's the only scenario I could think of. Also just a heads up, its Chinese New Year right now so responses could take a while.
twilit valley
In the mean time perhaps try double checking if it was billed accidentally then ...
Just checked my bank account, nothing has been refunded yet. Alright thanks for letting me know
candid carbon
I had the same issue, i didn't get a discount so I'm billed for $19 twice. Like 7 days apart
cedar hull
Just checked my bank account, nothing has been refunded yet. Alright thanks for ...
did you get it fixed?
twilit valley
did you get it fixed?
Nope
twilit valley
Could you pls DM me your email address?
Yes
twilit valley
@night bison It's been almost one month now, what is Moonshot team doing??
candid carbon
They charged me twice in march too. This is annoying at this point. Not responding to any email and keep scamming users
eternal cosmos
Had to spam email like 4-5 times
Please do not spam support, it makes it way slower for everyone else waiting.
candid carbon
Please do not spam support, it makes it way slower for everyone else waiting.
Don't you think like 2 months of waiting is too much waiting. Such a bad reputation for a promising ai company