A week ago I played on my server. We decided to do a wipe, added 10 mods, deleted a couple. And now there is such an error, you can go in, but if you call the Windows error, but when you go in, some machines are not displayed. And people can't log in. Tried logging in via IP and Steam. All the same. I'll insert screenshots to make the problem clearer. We have 490+ mods. And in the last screen in Russian, I will translate (The server should allow you to enter)
#Communication with the server was lost ( Help )
187 messages · Page 1 of 1 (latest)
Does the issue happen without mods as well? The mods you added are most likely the cause of your issues.
We tried to log in later without mods, no one was able to log in, but I was able to log in to the game
What sort of errors did others get?
That just means that there is a whitelist / invite required on the server
Is this a dedicated server? Did you change any of the whitelist settings?
Yes, I didn't change it, I pressed it earlier but then removed it
Removed what exactly? Can you share your server config file privately?
I'm at work now. Can I send it to you by 15:00 Moscow time. In 2-3 hours?
I'm home, I'll reset all the settings in 30 minutes. Do you need only the standard ones? Or the ones from the mods?
Whichever ones you want the server to use and have a problem with players connecting to
The model and mod errors can only really be fixed by removing the problematic mod
But the connection issues could be related to the config, so thats what I am trying to help with mainly
Thanks for waiting. I'll send it now.
If you need screenshots of mod settings, tell me
I'll send you a photo of those mod tabs if needed.
I think there was a misunderstanding, is this a dedicated server or a coop server?
Since these screenshots are from a coop server
Coop servers require you to invite people to be able to join
I didn't quite understand.
But I created this server myself for the players.
I could play solo
I don't understand what's wrong at all
Did you invite the players through Steam?
Yes, but for some reason the invitation didn't come to people
I clicked invite - the person didn't receive anything
Yeah that is weird.. are you inviting through the ESC - Invite menu?
Have you tried restarting the server and inviting again?
I tried about 10 times
I can't get in, it only works if I get a Windows error. Then it lets me in.
That doesnt make much sense.. are you able to start an unmodded server?
No
The server didn't work, not even the most ordinary one.
Can you share your logs.zip file found in C:\Users\YourUserName\Zomboid?
I can share a screenshot
I don't know how to send a file
How to send?
I can send you screenshots, but I don't know how to send you a file.
Какую папку?
Oh, what folder))
Forgot that it was another chat
You can drag and drop it into discord to upload it
Or use the Plus symbol and then navigate to the file
The logs.zip file, you can see it right at the bottom
I sent you
The last log shows your server launching just fine, I cannot find the server failing to launch as you said, so I am confused about this statement
You do have a lot of mods loading before the server
I would suggest deleting the "mods" folder in the User/Zomboid folder
Then host again
Damn... The last time I launched a server without mods was
Tomorrow I'll launch the second one, but it doesn't launch people even on a regular server without changes
Why delete it? What will it give?
It will remove mods, that is all
Since it is important to test for issues without mods
Should I delete it from Steam?
I deleted the game yesterday. And all the mods.
Nothing has changed
At all .
All your last logs still show several mods
So I cannot confirm if what you say is true
Deleting the folder would be enough for our testing purposes
The last time I started a server without mods, I was told to try without first, if it doesn't let people in in any way there is a problem with the game
I'll start the server tomorrow and it should show up there.
And maybe we will find the cause of the error.
It's probably daytime for you now, so have a nice day. And I'm going to bed. It's nighttime for me. I'll write tomorrow, I hope we can solve this!
In 20 minutes I'll launch the server so you can understand what's wrong with it.
I will write you in private messages
I I sent it, take a look.
You sent the logs with mods though
As mentioned in my message here:
#1278246548949569567 message
You need to test if the issue persists without mods
Yes, please replicate the issue without mods
People can't get in
I tried through Steam, and through an invitation, and through an IP address.
You have not sent any logs where the issue happens without mods
I first need to confirm that the issue happens without them to progress
I sent you the last time I logged in from a regular server without mods and without server settings
I tried to invite there, but I didn't invite in the mod.
Which log is that? Since all the logs I have seen had mods
Can you point to it?
Who should I point to?
The modless logs
Since you said you sent them, I have not seen any logs you sent be without mods
I think this is the very first time I sent it to you.
These are clearly mod errors though
= Not without mods
Meaning you sent logs with mods
I played without mods and there were no errors at all.
But people couldn't get in again.
I need logs from that attempt in that case
Look at the ones I sent you in private messages.
I did, all of them contain a ton of mods
The game keeps the last 5 logs in the logs.zip file, and not a single one of them is modless
There are about 600 mods there
Indeed, so as said before, I would need a modless log to confirm its not a mod issue
I cannot proceed without doing this first step
I need to start the server now and send you the ZIP logs?
Yep, preferably without any mods loaded at any point
Are you able to test out if the invite connection fails as well?
I'll check now
Friend online, let's check
I accidentally started a server with mods. But it didn't start, same error
I'm going to launch a server without mods now. I'll try to invite a friend.
@sour egret The man tried to enter, it didn't work. This is a standard PZ without mods, etc.
He says that the port is also closed by plus for me
Still a ton of mods
Are you sure you deleted the mods folder as asked before testing?
I didn't delete it, I turned off the mods. Was it necessary to delete that folder?
Yes
I'll do it well!
My power went out. A little later.
I'll start it now, I'm free
This is OK???
I didn't delete the mods, I just opened the folder and that's all there is
They tried to get in to see me, but it didn't work.
I'll give you the logs now
This is a photo of a friend who tried to create his own server without mods.
Delete the mods folder as asked
Your logs all show several mods
Even the error in the screenshot is a mod error
I cannot help you with mod issues
I deleted the mods folder
Who should I turn to for help?
Start the servers without mods after doing that, then retest the issue
Since all your previous logs and screenshots are all mod related
I ran it without mods
And most likely the error is in the Nevburs machines, I'm not sure, but for some reason the error comes from his mod...
An error cannot come from a mod if you do not have the mod enabled
Your logs show that mod enabled
1I am 100% sure and checked that the mods were not turned on
Looking through all the previous logs, it seems like one is without mods
Is this the error they get when they try to get in?
Because this screen shows that the connection was successful
Is this the error they get after that screen?
If that is the case, do you have anyone else you can invite?
Yes, first the first screen and then the 2nd
Tomorrow I'll try to invite someone else. But why is this happening?
It looks like one of your friends mods is conflicting with the server
The one listed in the error
Why is port 16262 closed? What to do with it?
The "port 16262 closed" error is specifically caused by the 16262 UDP port not being correctly opened either on the server owner’s router or in their firewall. It can be ignored if you are getting it on small coop servers.
If you do want to remove the error message, I can only recommend making sure that you correctly port forward the UDP protocol 16261 and 16262 ports to your Local IP. Alternatively, it will show up if you use the "Use Steam Relay" option when connecting to a dedicated server, in which case the players would have to disable that to remove the error message.
Here are some good guides on how to open the ports:
https://www.noip.com/support/knowledgebase/general-port-forwarding-guide
https://www.windowscentral.com/how-open-port-windows-firewall
If doing that still does not work, I can only recommend contacting your Internet Service provider to make sure that they allow hosting a server on your IP and that they do not block the 16262 port themselves.