#EXCEPTION_ACCESS_VIOLATION Crash

13 messages · Page 1 of 1 (latest)

tribal stone
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Recently when playing on a dedicated server the game will sporadically crash. The time frames between crashes have been upwards of an hour or so and as short as a couple minutes after joining the server.
So far I've tried verifying game files, reinstalling the game, clearing the C:\Users\user\Zomboid folder, unsubscribing from all mods, updating graphics drivers, uninstalling and reinstalling Java, and running sfc /scannow.
This is the first time I've encountered this type of error. The only thing I can think of that may be causing the crash would be that I recently swapped by 3060 Ti for a 7800 XT. I've attached the crash log file for more information.

jolly willow
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Can you check the Windows Reliability monitor for any ProjectZomboid application crashes there? If you do find any, can you share a screenshot of the Technical Details section so we can check the errors that show up there?

https://www.computerworld.com/article/3575353/troubleshooting-windows-10-with-reliability-monitor.html
https://www.dell.com/support/kbdoc/sk-sk/000178177/how-to-use-windows-reliability-monitor-to-identify-software-issues

Computerworld

Built into Windows 10, this old-school tool is great at diagnosing crashes, hangs and other issues.

tribal stone
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Sure thing

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Event viewer also shows similar information

jolly willow
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The err pid you sent also seems to show some light rendering errors

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Basically a full driver uninstall, and I would uninstall both your AMD + any Nvidia driver leftovers

tribal stone
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That's what I figured as well. I did try rolling back the drivers but that didn't yield a fix. I'll go ahead and do a clean install with ddu

tribal stone
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I did a clean install of the latest AMD drivers and the game crashed after a couple minutes. I did use DDU before installing the new GPU so there shouldn't have been any Nvidia files left over, but I did an uninstall of those next. The game ran for about 30 minutes before it crashed again. The details of the crash are the same as before unfortunately.

jolly willow
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You can try lowering some settings, such as lowering / disabling the puddle quality and reflections first

tribal stone
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I went through and did that as the problematic frame changed to [Lighting64.dll+0xef74]. It didn't fix the crashing unfortunately but I found a post on the forums with the same error cause that said their fix was related to their DRAM XMP profile. I checked in the bios and my DRAM voltage was a little too low, so I upped it to the correct voltage. The game has been running stable for a little over an hour, which I believe has been the longest it's gone without crashing so far.

jolly willow
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Interesting, I would have assumed the XMP settings would be stable by themselves