#help
76 messages · Page 1 of 1 (latest)
(I have this error like from 1 month ago and i can't fix it, that's why i've created this.
Can you share a screenshot of the issue? Can you start new games?
wait a sec, i am gonna do that
like, i can't start a new game
I can't
let me try taking a photo with my phone
@high bison
.
wrong ping
sorry
@cyan warren
Can you share your logs.zip file found in C:\Users\YourUserName\Zomboid?
k, i'll do it
i can't found the file
@cyan warren I've keep triying looking for that file but didn't found it
Can you share a screenshot of the Zomboid folder in that case?
Make sure you follow the path I sent above exactly, here are a few guides on how to search the User folder:
https://www.computerhope.com/issues/ch000109.htm
https://www.youtube.com/watch?v=pACz0dZzmok
Instructions for opening the user profile folder in Windows using File Explorer or Command Prompt, with examples.
The User folder on Windows 10 is a folder created specifically for each user account that is configured on a Windows 10 system. The folder houses important library folders such as Documents, Pictures, and Downloads, and it also houses the Desktop folder. It’s also where the AppData folder resides. You can open the User Profile folder easily enou...
Share the logs.zip file from that folder in that case
Thanks, can you try finding the "28-11-2023_11-15-23" folder in your User/Zomboid/Saves folder? In all the subfolders
Also check if the folder is empty or not
Okk, i'll do it when i get home
Try copying the contents of it to another folder, call it "SaveRecovery" or something like that. Then try loading the save with that name.
oh wait
that not was the archive
that's why i didn't found it
like now, not yertsday
(sorry my english is bad)
Yeah I am not exactly sure what you mean by that, does the folder exist then?
yeah, it exists but not the log
like the 28-11-2023_11-15-23 doesn't exist
or i dind't found it
You do not need the log, you just need to move the contents of the folder to a second folder you create
To check if it would be an issue with recognizing the folder
OHH now i understand. Ok, i'll do it
Ok i did it
like, i moved the folder to "SaveRecovery"
Try loading into it now
ok
It doens't let me
the same error
"the save file directory doesn't exist, now we are closing. Sorry!"
Can you try doing a full reinstall?
First, uninstall the game, then go to "Steam\steamapps\common\ProjectZomboid" and make sure there are no leftover files or folders there.
After that, go to “C:\Users\YourUserName\Zomboid” and delete everything there except the “Saves” folder.
Then just install the game again and see if that helps.
did it
gonna reinstall the game
did it but
now it doesn't want to open
like the game
@cyan warren
i verified the archives integrity but nothing
Even when using the Alternate Launch options?
Yes.
Can you share a screenshot of the console window when you use the alternate launch then?
Looks to be a permission issue this time
Try going to your Steam Library > Right click Project Zomboid > Properties > Set Launch Options > Type -cachedir=C:\Zomboid > Start the game