Is WAN down? Infinitely loading, even with PRO subscription. | Wan | Page 1

onyx dirge Jan 13, 2026, 9:56 PM

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Was wondering if any admin, or any support can vouch and help me out with this. Im trying to use it for my YT shorts, but it never gets me out of queue and into processing.

onyx dirge Jan 14, 2026, 5:49 AM

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so @rugged wedge doesnt exist 🙁\

sturdy marlin Jan 14, 2026, 5:39 PM

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I am having the same issue. I get nothing but queueing and usually get an error message when I use credits.

onyx dirge Jan 14, 2026, 5:40 PM

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yeah, you are not the only one.

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me, @strange orchid , @misty ether, @swift spade and @steel cipher are all facing this same issue.

sturdy marlin Jan 14, 2026, 5:45 PM

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Last time this happened was when they rolled out 2.6, and after a day everything was working great again. Hopefully it's something like that again, but this time around I'm already in the second day of the problem. I guess I'll sit tight and wait some more.

misty ether Jan 14, 2026, 6:08 PM

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sturdy marlin Last time this happened was when they rolled out 2.6, and after a day everything...

exactly my thoughts now

misty ether Jan 14, 2026, 6:09 PM

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onyx dirge me, <@1129367237233492048> , <@206157922382643200>, <@1460790653624782968> and <...

no luck in the app too - "Generating 0%"

onyx dirge Jan 14, 2026, 7:40 PM

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wow

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no luck from anyone either

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@jolly fulcrum is also having this issue

jolly fulcrum Jan 14, 2026, 9:52 PM

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I confirm, what's going on ?

jolly fulcrum Jan 14, 2026, 9:52 PM

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sturdy marlin Last time this happened was when they rolled out 2.6, and after a day everything...

It's been 48 hours, and when I use credits it works, but I'm getting low now and some have been loading for 3 hours now....

dire egret Jan 14, 2026, 10:32 PM

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same here. it eventually works but last video took nearly 8 hours to finally render

fossil sky Jan 14, 2026, 11:25 PM

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got one after 11 hours, but yeah, something seems wrong

dusky raptor Jan 15, 2026, 3:04 AM

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Queuing..., Queuing..., Queuing..., then more Queuing..., even when burning through credits

jolly fulcrum Jan 15, 2026, 3:40 AM

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it was faster when I was not Premium ...

graceful leaf Jan 15, 2026, 4:14 AM

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same here

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when i tried to contact support they gave me a brushed off responce however

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their support email is [email protected] maybe if enough of you complain about it they might do something

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last 48 hours has been the worst since i started using it

swift spade Jan 15, 2026, 4:44 AM

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I wrote a long letter to these geniuses in the mail, briefly explaining what was happening with them and that this was a massive failure by attaching screenshots from discord, waiting for them to respond

swift spade Jan 15, 2026, 6:11 AM

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Thank you for using Wan!

Our platform is free to use for all users, though free generations may involve longer queue wait times.
If you’d like to get your videos faster, you can use Credits when submitting a task to speed up processing.
If you’re low on Credits, you can earn more by:
Signing in daily to claim free Credits;
Subscribing to a membership (Pro or Premium) for higher Credit allowances and priority generation access.
Thank you for your understanding and support!

If you have any questions, feel free to reach out and we’re happy to help!

Best regards,
The Wan Team

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LOL

swift spade Jan 15, 2026, 9:29 AM

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can someone suggest an AI video generator that is also free?

dire egret Jan 15, 2026, 9:56 PM

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mine seems to workagain. at least a bit better generations take roughly one hour. Compared to 8 hours before its an improvement. how about you guys?

onyx dirge Jan 15, 2026, 11:25 PM

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same.

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getting priority queuing as well

dusky raptor Jan 15, 2026, 11:29 PM

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Improving on the time, but getting failures about 20% of the runs

reef tangle Jan 16, 2026, 3:31 AM

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We need to team up and pressure the platform. We're stronger together!

dusty eagle Jan 16, 2026, 1:07 PM

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Can anyone make payments?

strange orchid Jan 17, 2026, 7:08 AM

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onyx dirge same.

bro is it working smooth now ?
i saw new terms and condition they are changing server

onyx dirge Jan 17, 2026, 7:30 AM

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yes, it is working good now, my videos are working and generating well

dusty eagle Jan 17, 2026, 10:10 AM

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Anyone else?

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Does the payment work?

sturdy marlin Jan 17, 2026, 6:15 PM

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Image generation for me is still slow, about ten minutes without credits, but it's better than what it was a couple of days ago.

abstract night Jan 18, 2026, 6:16 PM

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Not working here, I still get a "Something went wrong. Please try again later." error everytime I try to create anything.

old acorn Jan 18, 2026, 7:10 PM

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wane is good for face/body swap?

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in video

leaden sail Jan 19, 2026, 4:28 AM

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Im getting a "no inspiration found for this description. Try changing it" for a character swap. (Character swap doesn't even allow me to put a description)

wise plank Jan 19, 2026, 5:50 AM

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Not working for me, I get some "Something went wrong. Please try again later." error in every video creation even with credits and a premium plan. Please help?

young flame Jan 20, 2026, 1:09 AM

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same here,the recent generating speed is slow as hell

jolly fulcrum Jan 20, 2026, 12:19 PM

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???? Only one video task can be submitted simultaneously without inspiration value,Please use inspiration value to generate more

leaden sail Jan 22, 2026, 5:40 AM

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Are all the issues fixed or is there still loading problems/videos not generating.

tribal goblet Feb 9, 2026, 10:15 AM

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Hello Premium Users, if you purchased the premium plan and are not happy with your purchase you can resell it to me. I know you will not have success messaging Alibaba.

Just tag me 🙂

pine crater Mar 30, 2026, 11:38 AM

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guys why payment is declined

#Is WAN down? Infinitely loading, even with PRO subscription.