#Game freezes (8–10 min) when placing new buildings/items from inventory/shop into the city

1 messages · Page 1 of 1 (latest)

modern laurel
#

can we please see the full screenshot of your game's screen?

hexed briar
modern laurel
#

a game screen, not a town

#

but that may be useful as well though 😄

hexed briar
modern laurel
#

try completing as many quests as possible, and see if that continues then.
it may be something wrong with a script for one of the quests

hexed briar
#

I think I tried that

modern laurel
#

did you use unicorn at any point with that town?

hexed briar
#

No never

hexed briar
modern laurel
#

so you sent us an old screenshot? 😐

hexed briar
#

But then it was remaining three

#

No, this is recent

#

It happened also when TSTO was original from EA

#

Server

#

I will try to complete all quest maybe it helps

modern laurel
#

sure, let us know once it's all cleared (or when you see improvement)

hexed briar
#

👍

summer portal
hexed briar
#

Did all the 31 open quests, but I can not do this. When I click on spend it will go to the shop with normal things

#

And the issue of freezing is the same, I thought it would load faster now when Iam adding new stuff in to the town, but it’s still the same😔

#

I also cleared the cache of the app, but nothing helps

last solar
hexed briar
#

Yes, can I message you the export

#

One second

last solar
#

alright, we've been talking in DMs but for the sake of others who are trying to figure it out as well, I'll say it here : you reduced the 31 quests to 1 as in your pic, then I played on your town and saw this :
a looooooooot of characters that have something to say ! After minutes of spam clicking all their dialogues, here's what it looks like now (2nd pic)

So yeah for now I can only repeat what was already advised : do the quests lol thumb

modern laurel
#

those were triggered triggers, the dialogue scripts did not process yet, there were not active jobs so collecting jobs or income wouldn't test active quests.
a bit unlikely

#

the problem with active quests is that collecting each completed job tests all quests for conditions, so the more active quests you have, the more jobs you collect, the more condition checks get performed, and if scripts are involved it may lock up a game sometimes.

#

generally I would take the version with just one quest left and back it up.
then I would log in to the game:

  1. delete a chunk of town (about 2 full selections)
  2. go to the friends menu and back (to save)

and repeat those until the problem disappears, and when it does remember which part of town you just deleted.

then restore the backed up save and remove that part, see if it fixed it. if it did, the problem is somewhere there in that area, most likely

last solar
#

I nuked the town and yeah, it's working fine now, even with the 90 quests (nucking with the 1 quest left and characters with there speech bubbles made it that all speeches started talking without possibility of playing around in between lol)

So HellRider is right, there must be a part of town that is glitched

modern laurel
#

so there is hope @hexed briar, you just need some manual labor.

#

it's gonna be funny if it's just one event building somewhere that has a bugged script because the event is gone

hexed briar
#

I found it 😀

#

It is one of the monorail stations

#

Thank you guys!

summer portal
#

So one of the monorail stations caused it?

#

Can you tell which one?

hexed briar
#

Yes, I had double (exact same) Springfield stations and very long rails nearby buildings etc.

My solution:

  • Take one monorail station (the same) away
  • Reduce the rails
  • Go to friends menu and back (to save)
  • Tested to place 1 building/1 tree and it worked. No more freezing.

Last step:
Closed the app, cleared the cache and enjoy.

modern laurel
hexed briar
#

The Springfield monorail (original)

#

I dont know, how I got 2 of them