Game won't launch

[low vapor]

I baught the game last week (24 january). When I click start I get this almost immediatly. I updated my BIOS and the game multiple times and tried changing the startingoptions on Steam to -dx11 and -dx12. Nothing seems to help. I play on a Victus by HP Gaming Laptop 16-r0xxx.

[deft plover]

@low vapor

Thank you for reporting this crash!

Your crash report has been flagged as a critical issue.

IMPORTANT - Please include the following if you haven't already:

• Game Version (from Settings, top left corner)
• Platform (Steam or Xbox GamePass)
• Crash Dump files from %localappdata%\QZSim\Saved\Crashes
• Log file from %localappdata%\QZSim\Saved\Logs\QZSim.log
• PC Specifications - Press Ctrl+Shift+Esc, go to Performance tab and share screenshots of:
  • CPU
  • RAM
  • GPU (if multiple, send all)

Finding your files:
• Press Win + R, type %localappdata%\QZSim\Saved\Crashes and press Enter
• Press Win + R, type %localappdata%\QZSim\Saved\Logs and press Enter

AMD Users - Try DX11 mode:
If you have any AMD components, try running the game in DX11:
• Right click the game on Steam
• Go to Properties
• In Launch options type -dx11

Steam Deck users: Files are located at:
/home/deck/.local/share/Steam/steamapps/compatdata/3419520/pfx/drive_c/users/steamuser/AppData/Local/QZSim/Saved/

The more information you provide, the faster we can resolve this issue!

Please check if your issue is listed in https://discord.com/channels/1333693902426865684/1458822567325335666 !

[vague glacier]

Could you please post logs from %localappdata%\QZSim\Saved\Crashes
and %localappdata%\QZSim\Saved\Logs

[low vapor]

I'm on it

This is from 'Crashes'

And the 'Logs'

If you need anything else, please let me know

[vague glacier]

Could you try the following:
Windows Settings → System → Display → Graphics → (add the game exe) → Options → High performance (NVIDIA).

NVIDIA Control Panel → Manage 3D settings → Program Settings → set:
Preferred graphics processor: High-performance NVIDIA processor
Power management mode: Prefer maximum performance

[low vapor]

I tried both, it still gives me a fatal error.

[vague glacier]

The issue will be forwarded to the dev team

[low vapor]

Thank you!!

[fiery wedge]

this also happens to me

the game loads, but when i try join the campaign i havent started, it shows that error

[vague glacier]

Please list your specs and post logs

I’ll take a look in the morning

[fiery wedge]

Alright

[vague glacier]

Could you show me the specs from task manager -> performance

[fiery wedge]

Ah I just hopped in bed

[vague glacier]

Because unless you have a dedicated GPU Thats the reason your game will not run

[fiery wedge]

if this helps my laptop can ran games like valorant and war thunder smoothly aswell as rv there yet and schedule 1

[vague glacier]

Then please check in the morning if you have a second GPU in your laptop in task manager

[fiery wedge]

I'll check now infact

[vague glacier]

Unfortunately then in your case the issue is that you do not meet the minimum requirements to run the game-which results in a fatal error

[fiery wedge]

ah

darn

🫡

Would there be any updates that could lower the requirements like in the future

[vague glacier]

Not by this degree