Debit card declined via Stripe payment (Told to reach out to their bank) | Emergent | Page 1

grand glen Mar 9, 2026, 8:53 PM

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need to buy credits but I have a debit card not a credit one so your system is rejecting my payment

celest knot Mar 9, 2026, 9:00 PM

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Issue Buying Credits - Payment Method Rejected

celest knot Mar 9, 2026, 9:01 PM

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grand glen need to buy credits but I have a debit card not a credit one so your system is r...

Debit cards should work as it’s processed through Stripe. What’s the error you’re getting?

wintry fiber Mar 9, 2026, 9:59 PM

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Hello,

please reach out to our email support team. Also a good idea would be to reach out to your back personally and ask them if there is any holds on your account for your debit card as this can happen from time to time with banks for security and the safety of our users and community we cannot assist with this kind of matter via discord.

Support email: [email protected].

Thanks, @wintry fiber

#Debit card declined via Stripe payment (Told to reach out to their bank)