#Unable to login as admin and parts fromt he site are missing

1 messages · Page 1 of 1 (latest)

solid cairn
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I have deployed an updated version but as i went to /admin/login i get an error message as user not found, also some cards are not shown and i am not able to go through the flow, also user login not avvailable as user is missing

past tigerBOT
solid cairn
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I have sent an email to support too, so there is mot amy info or other experienced the same issue?

past tigerBOT
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Hey, do not worry support is looking into the issue and should get back to your within 24 hrs

frail terrace
# solid cairn I have sent an email to support too, so there is mot amy info or other experienc...

Please share screenshots of your issue here we can try and help you while you wait for a response to your email request.

How to take screeenshots::

  • Press Left Win Key + Shift + S and select the area of your browser you'd like to screenshot.
  • You can locate the screenshots from the following folder location: C:\Users\YourUserName\Pictures\Screenshots Replace YourUserName with the actual folder directory to the Screenshots Folder in Windows.
  • Click on the chat text box here where you can type in the ticket & Paste all the requested screenshots, Once you have all of the screenshots, Press Left CLTR+V to paste them into the text box and press Enter on your keyboard.

What we will need to see from your end:

  • Screenshots of the errors & Also The Preview & or Prod Domain name to your Live or preview version of your project
  • Screenshots that show failed login or says Used does not exist.
  • Any Error Logs from your Live Prod project will help us figure out and find the issue quicker

once these screenshots and information has been provided We will take a look and see what we can do for you.

Thanks,

TierOne - Mike.

solid cairn
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I have not acces too admin panel or urer accounts, domain tefeli.com

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I only get not found

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