Just published my first app with emergnet but its not working like it should in the production like it was in the protype it is not processing documents please help urgent roll outr required.
#Heyy can anyone help me with production logs for my app?
cyan tapir
mossy fjordBOT
Hey,
Thank you for reaching out. To ensure we can look into the issue promptly and resolve it as soon as possible, please email us directly at mailto:[email protected]. This will allow us to escalate the matter and assist you more efficiently.
We appreciate your cooperation and look forward to resolving this for you.
Best regards,
Varsha
cyan tapir
Hey,
Thank you for reaching out. To ensure we can look into the issue promptly...
Hey varsha i shared the job id can you please help me with the logs
mossy fjordBOT
Hello,
Thank you for reaching out. I’m currently unable to find the job ID you’re referring to.
Could you please confirm whether you have emailed us at [email protected] from the same email address linked to your Emergent account? If yes, please share that email ID or the subject line so I can locate your mail and look into this further.
Best regards,
Varsha
cyan tapir
Hello,
Thank you for reaching out. I’m currently unable to find the job ID you’...
Heyy varsha just mailed you regarding the mongodb live update can you still please share the production logs?
thick vapor
@cyan tapir it says App beside the name you replied to it's not a person it's a Discord Support bot. LOL
cyan tapir
<@1443199981065605263> it says **App** beside the name you replied to it's not a...
lol i am not very familiar with discord i installed it for the support only. Are you a developer by any chance?