Hi Mukund,
Kindly follow the below steps to cancel your Emergent subscription, please follow these steps:
- Open the Emergent app and click the gold-coin “Credits” button at the top.
- Select “Manage your Subscription” in the Credits panel.
- Click “Cancel Billing” to be redirected to our Stripe payment portal.
- Complete the cancellation process as prompted by Stripe.
- You’ll receive a confirmation email once cancellation is complete. Your access and any unused credits will remain available until your current billing period ends.
If you’d like to unsubscribe, please follow the steps outlined in this guide:
https://drive.google.com/file/d/1M570TF3JbO81bsqoIu7CWEmP1owS0pbs/view?usp=sharing
Kindly note: We don’t cancel subscriptions from our end.
Best regards,
Shara Ann Charles
Google Docs