#bot not pinging in tickets

1 messages · Page 1 of 1 (latest)

fringe vigil
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im tryna get the bot to ping a certain role in a ticket but even after using the <@&role id> in the code it doesnt actually mention the role. It shows it as a ping but dont actually ping

zenith beacon
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The mention

proud trout
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this command is the exact one you need ,ticket message -- code {content: <@&role id>}$v{embed}{color: #000000}$v{description: Thank you for Opening a ticket! A member of staff will be with you shortly! Please tell us why you have opened the ticket in the meantime. }

zenith beacon
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no

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it would just be ,ticket message {code}

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not --code

proud trout
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it worked for me i did

proud trout
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you need to use —code cause this cmd requires a field so the embed wouldn’t work without it

zenith beacon
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,ticket message {content: <@&role-id>}$v{embed}{color: #000000}$v{description: Thank you for Opening a ticket! A member of staff will be with you shortly! Please tell us why you have opened the ticket in the meantime. }

proud trout
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it even says it in the documentation

zenith beacon
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docs.greed.best?

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those are the old docs

proud trout
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i tried it without the code and it didn’t work

zenith beacon
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well i js did it like 20 mins ago

proud trout
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and it does work

zenith beacon
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this is the new greed

proud trout
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still works bro

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it’s in my server

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what’s the new docs

zenith beacon
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new docs dont even have tickets

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but adam told me u dont need --code

clear cliff
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--code wont work anymore

proud trout
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the code would still be the same for the embed tho

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i guess

proud trout
zenith beacon
proud trout
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cause my tickets ain’t working

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i might need to reset it

zenith beacon
proud trout
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hmm idk

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it says greed is thinking

zenith beacon
proud trout
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when someone clicks the button to open a ticket

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i’ll see what the issue is when i get on pc otherwise i’ll make a post