#Game crash

3 messages · Page 1 of 1 (latest)

regal plume
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I’m still having problems with the game crashing between ages, not every time but I’ve played 3 games since the update and it has crashed twice. Also the Ai have become very aggressive since the update and will settle right next to you in antiquity, 1 last complaint it seems like the city states in antiquity are much more aggressive and stronger so my 1st game I played after the update was horrible and I built an entire army in my second and third games before I even tried to make my 2nd settlement so I could kill everything they might send towards me.

hard nymph
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Crashing bugs can be extremely difficult to track down and fix, especially if it's on a different hardware platform, because one of the key steps is being able to exactly reproduce the bug/crash. If they can't figure out the exact situation that results in the crash, it's very difficult to find root cause, fix it, and then verify the fix.

**So the most helpful thing you can do is submit a bug report ticket(s) to 2K Support and provide as much detail as possible about what was going on in your game before the crash. If possible, try to figure out patterns for when the crashes happen. ** For example, if you can reload an autosave and every time it crashes in the same spot ... that is helpful information (and means it may be easier for them to reproduce the crash on their side).
If you're playing on PC, providing save files from before the crash (if possible) is really helpful.
If you're playing on a console, I don't know if there is a way to submit save files from a console (if not, that is probably another factor why it's harder for them to reproduce console specific issues)

snow pilot