#Activate the account

1 messages · Page 1 of 1 (latest)

spark laurel
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My account hasn't been activated since Saturday.

I requested automatic product delivery from Dodo and activated it, but my account activation hasn't been reviewed yet.

Business id
bus_0NewGMR3TSYAXovm3PtGZ

lone burrowBOT
# spark laurel My account hasn't been activated since Saturday. I requested automatic product...

Your account activation is a manual review step, so delays can happen (especially over weekends).

For this specific case:

  • Share your business ID (bus_0NewGMR3TSYAXovm3PtGZ) with the Dodo team directly
  • Ask for a manual status check on KYC/account activation

Fastest way:

  • Tag a team member here in Discord or
  • Email support with your business ID

If it’s been stuck since Saturday, it’s reasonable to request escalation.

spark laurel
#

Unfortunately, I don’t know any team members directly.

Also, I haven’t received any response to my email at all — they are not replying.

#

Business id

bus_0NewGMR3TSYAXovm3PtGZ

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@median hawk

median hawk
#

Hi @spark laurel ,

Let me check on this

spark laurel
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Hi Brother 👋
Okay

median hawk
#

I see that you have completed Dpd integration and the appeal is still under review. Let me nudge the compliance team to review this on priority.

spark laurel
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Okay Thank you, brother.

I am waiting, but please do not delay it any longer.

I submitted the account opening request since Saturday, and there has been absolutely no response to my emails.

spark laurel
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Is there a specific activation time expected, brother?

@median hawk

spark laurel
#

@slim linden