Variables allowed in the Abandoned Cart and Dunning emails

[candid karma]

What are the variables allowed in the Abandoned Cart and Dunning emails? Also the link to retry payment is appended as well right? Could not tell from the email body.

[minor river]

Supported variables (Abandoned Cart & Dunning)
These emails support a limited set of placeholders tied to the customer, checkout, and payment:

• {{customer_name}}
• {{customer_email}}
• {{product_name}}
• {{amount}}
• {{currency}}
• {{checkout_url}} (for abandoned cart)
• {{payment_retry_url}} (for failed/dunning cases)

Retry / payment link behavior

• Abandoned Cart: checkout_url is included → takes user back to complete checkout
• Dunning emails: payment_retry_url is included → lets user retry the failed payment
• These links are typically auto-injected, even if not obvious in raw body preview (depends on template rendering)

If you're not seeing them, double-check you're using the correct variable name or previewing with test data.

[smoky pewter]

@opal mist We need to add variables to docs.

[candid karma]

If someone's payment fails x times, will they be sent the email sequence x times?