Hey there, I have a one-time product of INR 198, with auto-applied discount of 50%. So the, final price is 99 INR for the product. How's the fee being charged here? Is it on the pre-discounted price?
#Payment Fees and taxes breakdown
oblique parcel
plucky plazaBOT
Hey there, I have a one-time product of INR 198, with auto-applied discount of 5...
Fees are charged on the final amount paid by the customer, not the pre‑discount price.
In your case:
- Base price: ₹198
- Auto discount (50%): −₹99
- Charged amount: ₹99
- Dodo fees are calculated on ₹99
This applies to:
- Platform fees
- Payment gateway fees
- Taxes on fees (if applicable)
Helpful Links:
oblique parcel
Fees are charged on the **final amount paid by the customer**, not the pre‑disco...
Explain this:
-₹7.96 Payment Fees
-₹15.10 Tax
+₹99.00 Payment
plucky plazaBOT
Explain this:
-₹7.96 Payment Fees
-₹15.10 Tax
+₹99.00 Payment
Here’s the breakdown for that ₹99 payment:
-
+₹99.00 Payment
Amount paid by the customer after discount. -
−₹7.96 Payment Fees
Dodo platform fee + payment gateway fee, calculated on ₹99. -
−₹15.10 Tax
GST collected from the customer (India tax), which Dodo remits as Merchant of Record.
This is not your revenue.
Net effect:
₹99 (customer) − ₹15.10 (GST) − ₹7.96 (fees) = your payout amount.
Helpful Links:
atomic lintel
We are an MoR, we automatically handle your product tax.
oblique parcel
We are an MoR, we automatically handle your product tax.
Yeah got it, it'd be really helpful if you could help me send the GST as input credit. I already have a GST number (individual).
atomic lintel
Yeah got it, it'd be really helpful if you could help me send the GST as input c...
@sleek pagoda Please do this
sleek pagoda
Yeah you get GST as input credit when we payout to you
oblique parcel
Yeah you get GST as input credit when we payout to you
I haven't added the GST number though
sleek pagoda
Please email support and ask for this
oblique parcel
cool alright thanks!
Also I wanted to update my domain name under the Settings > Brands. Is there an option for that @atomic lintel ?
atomic lintel
Also I wanted to update my domain name under the Settings > Brands. Is there an ...
Include that in the support email
oblique parcel
Okay, alright
late elbow
Explain this:
-₹7.96 Payment Fees
-₹15.10 Tax
+₹99.00 Payment
It’s 4% + ₹4 charged on ₹99
oblique parcel
Include that in the support email
Hey, its been more than 72 hours still no reply from support team. Could you please take a look? Thanks xoxo
late elbow
Hey, its been more than 72 hours still no reply from support team. Could you ple...
Hey, we don’t have an option to change the brand URL as of now.
It won’t affect your current setup btw
oblique parcel
Alright no prob, anyways I have redirected the old domain to the new one so not big of a problem.
late elbow
If you’re verified
late elbow
Alright no prob, anyways I have redirected the old domain to the new one so not ...
Ohh
oblique parcel
And what about GST? How can I add it
late elbow
And what about GST? How can I add it
Can you expand on this? I didn’t understand.
GST auto applies when the country/billing address is of India
If you wanna add GST in your account, you can contact our support team & they’ll help you setup accordingly
oblique parcel
If you wanna add GST in your account, you can contact our support team & they’ll...
Yeah, that's what I did, but no reply from them 🙁
late elbow
Did you write us at [email protected] ?
oblique parcel
yeah
late elbow
What’s your email?
oblique parcel
sending you in inbox