Account structure help

[normal bone]

Hey,

I think I setup my account wrong, I’m currently in the support chat to have my account closed down on my current email so I can re-register. But I must say, the wait time is saying 12+ hours…

However, my question is; I have a business registered in the UK (Company A), and I plan to build multiple SaaS platforms with all income from these platforms going to company A.

What’s the best way to set this up in DoDo?

[thorny tiger]

You don’t need multiple accounts.

Recommended setup:

• Create one Dodo merchant account for Company A (UK entity).
• Complete KYC/KYB once for Company A.
• Create separate Products (or Plans/Prices) in Dodo for each SaaS platform.
• Use:
  • Different product IDs
  • Optional metadata (e.g. app=saas_a, app=saas_b) for reporting.
• Route all payments to the same Company A balance.

When you’d need multiple accounts:

• Different legal entities
• Different payout recipients
• Different compliance jurisdictions

Email re‑registration isn’t required for this use case—support can usually fix account state if needed.

Helpful Links

• https://docs.dodopayments.com/products
• https://docs.dodopayments.com/payments
• https://docs.dodopayments.com/kyc

[normal bone]

@thorny tiger Hmm, I’d rather not have multiple SaaS platforms mixed in with other products.

What about the case of same users exiting on two of my platforms?

[novel pawn]

You can create multiple brands from the dashboard

[normal bone]

@novel pawn So, after I’ve created my main merchant account, I can add Brands (SaaS Platforms) and they all use the same payout?