#Incorrect revenue on home page?
1 messages · Page 1 of 1 (latest)
This is expected behavior, not broken.
- The home page revenue graph is settlement-based, not charge-based.
- Revenue shows up after payments are settled, which can take 1–3 business days depending on method and region.
- During that window, successful payments may appear as $0 on the graph.
What to check now
- Go to Business → Reports for transaction-level data (this shows charges immediately).
- Confirm those payments are in
succeededstate.
If it stays at $0 after 3 business days, please open a support ticket with:
- Merchant ID
- Date range
- Example payment IDs
Helpful Links
Dodo Payments Documentation
Gain actionable business insights with Dodo Payments' Analytics & Reporting dashboard. Learn to track revenue, customer trends, and transaction health, and download detailed reports.
I beleive that basing the dashboard analytics on charges and correcting if necessary would make them more useful. Especially for posting them on social media, which would increase Dodo's reach. As they are now, I have decided against posting them.
@white portal please look into this issue