#Verification completed but payouts not activated

1 messages · Page 1 of 1 (latest)

spare lake
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Hey guys, on the payout page it shows this message (first image) but in the verification section it says verification is completed (second image). When can I expect payouts to be activated? Thank you 🙂

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crude palmBOT
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If your verification is marked as completed but your payouts are not yet activated, there are a few possible reasons and steps you can take:

  1. Payout Threshold: Ensure that your balance meets the minimum payout threshold. For USD, this is typically $50【4:0†source】. If your balance does not meet this threshold, the payout will carry forward to the next cycle【4:17†source】.

  2. Payout Cycle: Payouts are initiated based on your assigned payout cycle. The default cycle is bi-monthly, with payouts on the 18th of the current month and the 4th of the following month【4:0†source】. Check if your payout cycle aligns with these dates.

  3. Verification and Compliance: If all documents are verified, but there's still a delay, it might be due to compliance checks or administrative processing. Typically, verification takes 24-72 hours【4:13†source】.

  4. Contact Support: If the above conditions are met and there's still no activation, consider reaching out to Dodo Payments support at [email protected] for further assistance【4:2†source】.

By checking these factors, you can better understand why your payouts might not be activated yet and take appropriate action. If you continue to experience issues, contacting support will be the best course of action.

carmine jungle
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@dim thorn - please help @spare lake on this.

dim thorn
dim thorn
split night
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facing same issue, was it resolved for you @spare lake

spare lake
carmine jungle
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@dim thorn - please help here

spare lake
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Still not activated

spare lake
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All good now! I noticed that the payout to my German bank account came with $0 in fees. I expected a $25 fee as I'm not a US business. Any idea why it's free? Will it remain free?

swift sable
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@dim thorn - Can you help clarify this

dim thorn