#Verification on hold, Query

1 messages · Page 1 of 1 (latest)

chrome goblet
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i submitted the site few hours ago , and got the reason for hold
Please Submit a website with pricing policies clearly mentioned.

by pricing policy does it mean refund policy?
if yes https://eternavaultx.com/legals/refund we do have a refund policy (this will be updated when we launch beta)

and also we have a dedicated page for all legal policies https://eternavaultx.com/legals

sudden thicketBOT
# chrome goblet i submitted the site few hours ago , and got the reason for hold Please Submit a...

When Dodo Payments requests a website with "pricing policies clearly mentioned," they are typically looking for a comprehensive overview of your pricing structure, which includes:

  1. Pricing Details: Clearly outline the costs associated with your products or services. This includes any subscription fees, one-time charges, or additional costs that customers might incur.

  2. Refund Policy: While a refund policy is part of your pricing policies, it is not the only component. Ensure that your refund policy is clearly stated and easily accessible on your website.

  3. Terms and Conditions: Include any terms and conditions related to pricing, such as billing cycles, renewal terms, and any conditions under which prices may change.

  4. Payment Methods: Specify the payment methods you accept and any related fees or charges.

  5. Discounts and Promotions: If applicable, mention any discounts or promotional offers and their terms.

Since you already have a refund policy page, make sure it is up-to-date and clearly linked from your main pricing or legal policies page. Additionally, ensure that all other aspects of your pricing policies are clearly documented and accessible to users. If you have further questions or need clarification, it might be helpful to contact Dodo Payments support directly for specific guidance.
Disclaimer: I am a bot and I may make mistakes. Always refer to the documentation. Here are some of the relevant links that I found regarding your query. [1] [2] [3]

chrome goblet
chrome goblet
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Reworked on policies and updated them to pinpoint.

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Resubmitted

woven hatch
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We’ll check and update you soon @chrome goblet