Dodo Payments: One Small Step to Keep Your Payout on Track

[crude maple]

I just got an email with this title
asking me about

"Details about the following product "Talk Like A Senior". You onboarded a beehiv newsletter and it would be helpful if you can share some evidence of your scope of work, customer conversation and service delivery."

Talk Like A Senior is an archived product, I created it just to test if everything is working on the live mode. Made someone i know buy it from Turkey to test international payments

What should i share as evidence of my scopre of work, customer conversation, and service delivery exactly?

Thank you

[fervent tundra]

In response to the email regarding the "Talk Like A Senior" product, you can provide the following types of evidence to demonstrate your scope of work, customer conversation, and service delivery:

1. Scope of Work:

   • Provide a brief description of what the "Talk Like A Senior" product entails. Include details about the features, objectives, and intended audience.
   • If you have any documentation or project plans outlining the development or testing process, include that as well.

2. Customer Conversation:

   • Share any communication you had with the customer who purchased the product for testing. This could be in the form of emails, chat logs, or screenshots of conversations discussing the product, its features, and any feedback they provided.
   • If you conducted a follow-up after the purchase to gather feedback, include that correspondence as well.

3. Service Delivery:

   • Provide evidence of the transaction itself, such as the order confirmation or receipt showing the purchase of the product.
   • If applicable, include any documentation that shows how the product was delivered or accessed by the customer, such as links to the product or instructions provided.

4. Testing Evidence:

   • Since this was a test purchase, you can explain that the product was created for testing purposes and provide any relevant details about the testing process, such as what aspects you were testing (e.g., payment processing, user experience).

By compiling this information, you can effectively demonstrate the scope of your work and the customer interactions related to the "Talk Like A Senior" product. If you have any additional documentation or evidence that supports your case, be sure to include that as well.

[fervent tundra]

Disclaimer: I am a bot and I may make mistakes. Always refer to the documentation. Here are some of the relevant links that I found regarding your query. [1] [2] [3]