#Refund payment

1 messages · Page 1 of 1 (latest)

lilac agate
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I sent to supporter about my issue more than a week,

still no answer!!!

Any helpdisk can help here???

lapis oracleBOT
# lilac agate I sent to supporter about my issue more than a week, still no answer!!! Any he...

I'm sorry to hear that you haven't received a response from support yet. While I can't directly access or expedite support requests, I can suggest a few steps you might take to follow up on your issue:

  1. Check Spam/Junk Folder: Sometimes, email responses can end up in the spam or junk folder, so it's worth checking there.

  2. Resend Your Request: Consider resending your email to [email protected]. Ensure that you include all relevant details about your issue to help them assist you more efficiently.

  3. Join the Discord Community: If you haven't already, you might want to join the Dodo Payments Discord community. It's a place where you can connect with other users and possibly get quicker responses or advice from community members.

  4. Open an Issue on GitHub: If your issue is related to the SDK, you can open an issue on the respective SDK GitHub repository. This can sometimes lead to faster resolutions, especially for technical issues.

  5. Check the Documentation Portal: The Dodo Payments Documentation Portal might have information that can help resolve your issue. It includes FAQs, implementation guides, and troubleshooting tips.

If these steps don't resolve your issue, continuing to follow up with support is likely the best course of action.
Disclaimer: I am a bot and I may make mistakes. Always refer to the documentation. Here are some of the relevant links that I found regarding your query. [1] [2] [3]

tiny bronze
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Hey @lilac agate Could you please let us know your issue in detail?

lilac agate
tiny bronze
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Hey @lilac agate this is related to compliance and finance.

Please communicate with [email protected]

lilac agate