#Verification is taking too long. It is normal?

1 messages · Page 1 of 1 (latest)

round torrent
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Dear Dodo team, I've sent all the documentation requested for verification on Saturday 14th. Unfortunately until today I've only got Identity Verification and Bank Account confirmed, the Business Verification and Payout compliance still pending. It is normal the process is taking so long? Thank you very much, your help will be very appreciated!

warped domeBOT
# round torrent Dear Dodo team, I've sent all the documentation requested for verification on Sa...

The verification process typically takes 24-72 working hours, but it can sometimes take longer, especially if additional documents are required or if there are any complications with the review. Since you submitted your documentation on Saturday, June 14th, it is possible that the Business Verification and Payout compliance are still under review.

If you have only received confirmation for Identity Verification and Bank Account, it may be due to the additional checks needed for Business Verification. This is a standard procedure to ensure compliance with regulatory standards.

If it has been longer than the expected timeframe, I recommend reaching out to the support team again for an update on your verification status. They can provide you with specific information regarding your application and let you know if any further action is needed on your part. Thank you for your patience, and I hope you receive a response soon!
Disclaimer: I am a bot and I may make mistakes. Always refer to the documentation.

atomic hatch
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@silver orchid