#Submit with changes on my bank account verification information

1 messages · Page 1 of 1 (latest)

frozen totem
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Hey, I submitted my bank details about a week so, then it went on hold because dodo team needed a bank document with my name, IBAN and Swift code on it, today I got the document from the bank but by the time I was trying to re submit it, then I mistakenly submitted without any changes made, please any help on this !?

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strange swanBOT
# frozen totem Hey, I submitted my bank details about a week so, then it went on hold because d...

If you mistakenly submitted the bank document without the necessary changes, you can resubmit the correct document. First, check your Dodo Payments dashboard for any resubmission requests or notifications from the verification team.

To resubmit the correct document, follow these steps:

  1. Navigate to the Verification Section in your dashboard.
  2. Look for the option to resubmit documents, which should be enabled by the verification team.
  3. Upload the correct bank document that includes your name, IBAN, and Swift code.
  4. Click on "Submit for Review" to send the updated document to the verification team.

If you do not see the resubmit option or if you encounter any issues, consider reaching out to Dodo Payments support for assistance. They can provide guidance on how to proceed and ensure that your document is reviewed promptly.
Disclaimer: I am a bot and I may make mistakes. Always refer to the documentation. Here are some of the relevant links that I found regarding your query. [1] [2] [3]

frozen totem
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I submitted my W8ben forms too, but I don't have a TIN number, but dodo team told me they will hold 30% within USA sales, can I still verified so I start using your products!?

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<@&1305795314933956648> @twilit forum help here with verification, I m facing two challenges, I submitted the bank details without making any changes from the previous unsuccessful verification and it went on hold, today I got the document, instead of uploading it, I mistakenly submitted without it and another issue is, for my compliance form, too it went on hold due to TIN and signature, since I don't have any TIN, the dodo verification team told me that hey will have to hold 30% within the USA sales, so I signed the document and resubmit it, again without any TIN, can I get verified please, just wanted to notify this !

twilit forum
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@warm swan