#About All Fees

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tawny trench
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What are the all fees deducted from a €50 payment from my customer in Germany until the money reaches my own bank? (including payout fees, all fees)

kindred krakenBOT
# tawny trench What are the all fees deducted from a €50 payment from my customer in Germany un...

When a customer in Germany makes a payment of €50, several fees may be deducted before the money reaches your bank account. Here’s a breakdown of the potential fees involved:

  1. Transaction Fee: For international customers (outside the USA), Dodo Payments typically charges a transaction fee of 4% + €0.40 + 1.5%. For a €50 payment, this would be calculated as follows:

    • Transaction Fee: 4% of €50 = €2.00
    • Fixed Fee: €0.40
    • International Fee: 1.5% of €50 = €0.75
    • Total Transaction Fees: €2.00 + €0.40 + €0.75 = €3.15

  2. Tax (if applicable): Depending on the nature of the transaction and local regulations, VAT or other taxes may apply. For example, if a 21% VAT is applicable, it would be calculated on the product price. However, this is typically added to the payment amount rather than deducted from it.

  3. Payout Fees: After the transaction fees, there may be additional payout fees when transferring the funds to your bank account. These fees can vary based on your agreement with Dodo Payments and the specific payout method used.

  4. Net Amount: After deducting the transaction fees from the original payment, the net amount you would receive would be:

    • Net Amount = €50 - €3.15 = €46.85 (before any payout fees).

  5. Final Amount: The final amount you receive in your bank account will depend on any additional payout fees that Dodo Payments may charge for transferring the funds.

In summary, from a €50 payment from your customer in Germany, you can expect to see approximately €46.85 (before any payout fees) after deducting the transaction fees. For precise calculations, including any applicable taxes and payout fees, it’s best to consult Dodo Payments directly or refer to their fee structure documentation.

kindred krakenBOT
tawny trench
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@kindred kraken so, for €5?

warm rapids
tawny trench
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Transaction Fees (USA customers) : 4% + $0.40
+1.5% for International Customers (Outside USA)

if my client is german, won't i pay $4 + 0.40% fee?

warm rapids
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Yes for German transaction currently international fees is applied.

tawny trench
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but your docs not said like this

image.png
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from Spain

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and charged for USA fees

warm rapids
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I did not get the issue. The docs is reflecting the fees correctly for a customer making purchase from spain

tawny trench
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docs saying (USA Customers) but customer from spain

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why charging for USA fees

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i dont get it

warm rapids
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It mentions customer from Spain.

tawny trench
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yes i know

warm rapids
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Spain means non USA customer

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So international fees applied

tawny trench
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Transaction Fees (USA customers) : 4% + $0.40

doesn't this text mean that if the paying customer is American, 0.40 + 4% transaction fee will be added?

tawny trench
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wrong calculate

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spain is outside the US yes but the platform fees includes US fees (4% and $0.40)

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am i wrong?

warm rapids
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1.5% also since that particular transaction will be international