The game doesn’t load

[ebon cairn]

When I try to play the game like new game and it says enter my name park, etc. etc. and then when it’s loading, it just turns black screen and then doesn’t even load

And it will be stuck like that I cannot exit the game or anything

I have to turn off the whole computer so it exits out

[wise solar]

Same problem dude

Caylus is just blind

[arctic hornet]

Can you send the specs of your computer in here?

[pliant kindle]

could you please attach your Player.log file here? You should find it in:
C:\Users\XXXXX\AppData\LocalLow\CayPlay\WaterparkSimulator
The XXXXX folder is your PC user name (the AppData folder is hidden so you'll have to either paste the path, or configure the explorer to show hidden files). It might also show as just "Player" if you have showing extensions disabled.

[ebon cairn]

Is it because my laptop is kinda old?

[pliant kindle]

yeah that could be it, but maybe there's also something weird happening during the loading screen, thats why I asked for the log file

.log

[exotic dune]

Please send us your Player log file
You should find it in the following location on your computer:

C:\Users\XXXXX\AppData\LocalLow\CayPlay\WaterparkSimulator
Where \XXXXX\ is your PC's username
:warning: The AppData folder is hidden so you'll have to either copy and paste the path, or configure the explorer to show hidden files.
Here's also a video of how to get there:
https://cdn.discordapp.com/attachments/1375271049330950144/1382974138221592646/HowToFindPlayerLogFile.mp4?ex=684d1a88&is=684bc908&hm=b02c28db5d457b27a74acfb6dd6f24b5e88db612ad5fe49141905813900229fd&

[ebon cairn]

I think I just buy another computer