I can't contact EA support

[fast root]

So recently I tried to get Spore CD-key because I can't log in my Spore account, and there is no buttons to chat or email.

[knotty trench]

I had this problem too. The solution I found was to choose a different topic that allows you to chat with them. Like I chose a general help one and it let me contact a ea member.

idk it’s weird

[mellow ledge]

well I got some AI weirdo that seems like microsoft support with endless yapping instead of actually trying to help

[knotty trench]

When I had to contact support I had to go through many support members until they actually knew what they were doing

[mellow ledge]

Pro tip for EA support: Go to your steam purchase history (must be in browser, steam app is not legit enough for EA lol) and send them screenshot of your purchase with transaction ID visible... maybe the support will get quicker for you

[fast root]

didn't worked for me

[mellow ledge]

what browser do you have? maybe try different one if it displays a page correctly.. I use Brave and their website is not very cooperative with it's shields, but it's working

[pale cove]

what if the game was gifted to me?

[lunar phoenix]

ea provides an official guide for proof of purchase formatting here:
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#steam