#Textures failed to load during Campaign Mission: Warsage Citadel

9 messages · Page 1 of 1 (latest)

quartz wraith
#

Summary of Issue :: Ship textures are botched up/pixelated/not loading during Campaign Mission: Warsage Citadel (see screenshot for reference)

Game Version (Build ID) ::

  • 16755669 (Steam)

Game Mode ::

  • Campaign
    Mission (happens only on Warsage Citadel, not sure about after)

Game Settings / Preset ::

  • Display - 3840 x 2160 (Borderless Window)
  • Resolution Scaling
    Upscale Algorithm - XeSS/any
    Res scale - Full/any
  • Quality Options
    Overall quality level - Epic/any (issue stays the same for other presets)

Steps to Reproduce ::
(Please a provide a brief detailed step-by-step of how you encountered the issue; or if that is not possible, a best possible description what you were doing when the problem occurred.)

  • I noticed the "texture not loading" issue the first time near the end of the first phase on the Warsage Citadel Campaign Mission (after capturing the 2nd control tower) all other previous missions didn't have any texture issues and were defined correctly by its quality preset.

The issue also persists even if I switched quality presets, display resolution as well as scaling algorithms and res scaling.

Issue doesn't exist when playing on a skirmish mission, even with mods

As for reproducing, I'm not sure how as I don't know what it triggered

Expected Result ::

  • Loaded texture defined by it's quality preset

Actual Result ::

  • Botched-like texture, not loaded.

Troubleshooting Steps Taken ::
Windows 10 was checked for updates
Graphics card driver was checked for updates
Game and PC were restarted
Reinstalled on a different drive (HDD) and reinstalled on the same one (SSD)
Some background applications were closed as another measure

📎 DxDiag.txt Homeworld3_ikLX1ERsox.jpg
slow karma
#

Do you have other checkpoints you can try loading from that mission to see if it happens on a specific checkpoint or all the time for that mission for you?

quartz wraith
slow karma
#

So from the reports i've seen externally and internally, you're the 3rd or 4th time we've ever seen that specific bug
Unfortunately we're not able to get any useful info that would allow us to even begin to fix that.

However from the other times we've seen it, it'll resolve itself when moving on to the next mission.

Alternatively, if you go in the campaign menu in the main menu, and select that mission, you'll also be able to start it with your persistent fleet (which is pretty much a mission restart), which should allow you to try and hopefully avoid that bug happening again

quartz wraith
quartz wraith
quartz wraith
snow pier
#

If the above line in the text doesn't work, replace:

r.Streaming.UseAllMips=1

with

r.Streaming.HLODStrategy=0