So I'm getting stuck on a infinite load screen or when my game finally loads to just the main menu there is no options but Quit. What I'm wondering is if I have a bad save file and if so can I just delete the saves and try to start over because honestly I don't know when it broke to recover it. Also wondering if there is a fix to the game never truely closing, when I quit the game it well show stopping for hours on steam if I let it. (It went for at least 4 hours the first time I noticed it never closed.) I literally have to completely close my steam down just for the game to stop fully...
#Reset game completely? Tried reinstalling and not fixing it.
plush zenith
I have never logged in on a different IP or account at all as of yet and some how still managed to have an issue. Since day 1 the game never properly closes even.
spice jewel
When you encounter such symptoms in 95% of cases there is an Issue with your saves. We do see an issues that sometimes saves could get corrupted an it is more common when you play on several devices and use Steam Cloud to sync your saves between different machines. We do not know why this happens and currently investigating this. For now we recommend to disable Cloud Saves for Windrose while playing the game.
If your last session happened before Sunday the 19th and you now cannot load into the game, it is most likely that your save is corrupted and cannot be restored. But if you delete your save folder it should fix it for you.
HOW TO DELETE SAVES
Disable Steam Cloud saves.
Go to:
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C:\Users%username%\AppData\Local\R5\Saved\
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Delete SaveProfiles folder
On Sunday, April 19th we have released an update that backups your saves automatically every time the game or the server launches, so if you have played a session after Sunday 19th's update you have a save back up.
HOW TO RESTORE BACKUP FOR THE GAME CLIENT
Disable Steam Cloud saves.
Go to:
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C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles%your_Steam_ID%_Backups
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Select the latest backup (or any preferred one). Backups are named by date and time.
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Copy all contents from this folder (it should contain one folder + AccountDescription.json).
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Navigate to: C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles{your_Steam_ID}\RocksDB
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Paste the copied files there (replace existing files if prompted).
plush zenith
Yeah I deleted some of the contents to the save folder and tried again needed to delete the entire folder I was able to get the game menu back but with cloud saves off well the game properly shut down at least that is one of my only concerns now really is forcing stops would seem to be the possible issue with the save too maybe?
spice jewel
if you are experiencing game crashes, her are some known isues:
AMD video card issues
AMD Radeon cards are currently known to have issues with the newest AMD Adrenaline Driver (26.3.1) and its creating much UE5 Crashes. Some players reported that previous Stable Version does much better:AMD Adrenalin 26.1.1 WHQL. We are also investigating if there is something we can do to run better on AMD cards.
RAM issue
Try shutting down other apps while playing the game
Increase the size of your page file -- https://playwindrose.com/faq/#faq-pagefile
If you have less than 16 Gb of ram it is very unlikely that you will be able to playe the game as it is below our min spec
If you have 16 Gb, you shuld be able to play, but some players still encounter issues. Possible solutions:
Direct X is not supported message
If your computer meets minimum requirement spec, that means that most likely your drivers are out of date. Try updating your video card drivers and updating windows.
Other random crashes:
Look if your GPS or CPU is overheating. While playing the game open task manager (CTRL + ALT + DEL) and see Performance tab. Look if your GPU or CPU temperatures are not normal. If you see tempratures too high, try reducing the graphic level, and setting max fps limit to 60.
If temperatures are normal, still try to limit max FPS, disable framegen, disable DLSS. see if it still crashes.
radiant drift
So I'm getting stuck on a infinite load screen or when my game finally loads to ...
Yep, game doesn't stop after returning to steam. Have to close steam out. Annoying!