[AMD Radeon] Fatal Error Unreal Engine | Windrose | Page 1

fiery flame Apr 17, 2026, 8:35 AM

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RX 7900XTX, 9800X3D, 64GB RAM. Keep receiving the well know and notorious Fatal Errors. Sometimes after an hour, sometimes after 15 mins.
I updated my bios and did a clean install of the latest drivers.
I also tried 60fps and all those things.
Nothing works.

I guess I won’t touch the game until there is a fix for this as my pc is crashing with the game as well.

@ionic depot

ionic depot Apr 17, 2026, 8:58 AM

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Hello @fiery flame very sorry to hear that yo uare having issues with this.

HAve you tried updateing your video card drivers?

if yes and this is still happening, can you please share your log fines with us please? So we can investigate this further?

charred thornBOT Apr 17, 2026, 8:58 AM

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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

ionic depot Apr 17, 2026, 8:59 AM

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need this, thank you!

fiery flame Apr 17, 2026, 9:05 AM

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Thanks for your message. Yeah I have updated and re-updated all my drivers (clean installs too). I’m home in 20 mins, I will send you those log files then! Thanks for you help

fiery flame Apr 17, 2026, 9:28 AM

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I can't find that on my C:

ionic depot Apr 17, 2026, 9:30 AM

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it could be tricky to find

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Do this:

Press Win + R
and enter : %LocalAppData% in teh window taht pops up

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it should take you to Local folder

fiery flame Apr 17, 2026, 9:32 AM

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that did the job, thanks

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I'm in the R5 logs, which one do you need?

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[2026.04.17-08.29.37:216][921]LogD3D12RHI: Error: GPU crash detected:
- Device 0 Removed: DXGI_ERROR_DEVICE_HUNG

[2026.04.17-08.29.37:216][921]LogD3D12RHI: Error: Shader diagnostic messages and asserts:

Device: 0, Queue 3D:
    No shader diagnostics found for this queue.

Device: 0, Queue Copy:
    No shader diagnostics found for this queue.

Device: 0, Queue Compute:
    No shader diagnostics found for this queue.

[2026.04.17-08.29.37:216][921]LogD3D12RHI: Error: DRED: No breadcrumb head found.
[2026.04.17-08.29.37:216][921]LogD3D12RHI: Error: DRED: No PageFault data.
[2026.04.17-08.29.37:217][921]LogD3D12RHI: Error: Video Memory Stats from frame ID 715:
[2026.04.17-08.29.37:217][921]LogD3D12RHI: Error: Local Budget: 0.00 MB
[2026.04.17-08.29.37:217][921]LogD3D12RHI: Error: Local Used: 0.00 MB
[2026.04.17-08.29.37:218][921]LogD3D12RHI: Error: System Budget: 0.00 MB
[2026.04.17-08.29.37:218][921]LogD3D12RHI: Error: System Used: 0.00 MB
[2026.04.17-08.29.37:222][922]LogD3D12RHI: Error: GPU Crashed or D3D Device Removed.

Check log for GPU state information.
[2026.04.17-08.30.19:879][923]LogD3D12RHI: Error: Result failed
at D:\Source\Build\work\engineRepoCheckoutDir\Engine\Source\Runtime\D3D12RHI\Private\D3D12Viewport.cpp:554
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
Viewport=0x000001E4DA279C00, Num=3, Size=(2560,1440), PF=18, DXGIFormat=0x18, Fullscreen=0, AllowTearing=1
[2026.04.17-08.30.19:879][923]LogD3D12RHI: Display: D3D12 CreatePlacedResource failed with params:
Heap Type: 1
Heap Flags: 68
Resource Dimension: 3
Resource Width: 20
Resource Height: 20
Format: 2
Resource Flags: 0
[2026.04.17-08.30.19:879][923]LogWindows: Could not start crash report client using ../../../Engine/Binaries/Win64/CrashReportClient.exe
[2026.04.17-08.30.19:879][923]LogMemory: Platform Memory Stats for Windows
[2026.04.17-08.30.19:879][923]LogMemory: Process Physical Memory: 10276.51 MB used, 10519.14 MB peak
[2026.04.17-08.30.19:879][923]LogMemory: Process Virtual Memory: 17657.75 MB used, 18620.64 MB peak
[2026.04.17-08.30.19:879][923]LogMemory: Physical Memory: 23043.66 MB used, 40018.69 MB free, 63062.34 MB total
[2026.04.17-08.30.19:879][923]LogMemory: Virtual Memory: 34052.86 MB used, 32977.48 MB free, 67030.34 MB total
[2026.04.17-08.30.19:879][923]R5LogBLDalAQ: Warning: [387923] R5BLDalAsyncQueue::DetectProblems [s:2557: 8018: commitT] Slow task. Task was finished in 617 ms. DebugInfo
Commit transaction [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5BLCommon\Cpp\R5DataAbstractionLayer\R5BLDalAsyncQueue.cpp:1210]
[2026.04.17-08.30.19:879][923]Message dialog closed, result: Ok, title: The UE-R5 Game has crashed and will close, text: Fatal error!

[2026.04.17-08.30.19:879][923]LogWindows: FPlatformMisc::RequestExit(0, WindowsPlatformCrashContext.ReportGPUCrash)
[2026.04.17-08.30.19:879][923]LogWindows: FPlatformMisc::RequestExitWithStatus(0, 0, WindowsPlatformCrashContext.ReportGPUCrash)
[2026.04.17-08.30.19:879][923]LogCore: Engine exit requested (reason: Win RequestExit)
[2026.04.17-08.30.19:879][923]LogWindows: FPlatformMisc::RequestExit(1, D3D12Util.TerminateOnGPUCrash)
[2026.04.17-08.30.19:879][923]LogWindows: FPlatformMisc::RequestExitWithStatus(1, 3, D3D12Util.TerminateOnGPUCrash)
[2026.04.17-08.30.19:879][923]LogCore: Engine exit requested (reason: Win RequestExit; note: exit was already requested)

ionic depot Apr 17, 2026, 9:39 AM

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can you just send me a few files from there please?

fiery flame Apr 17, 2026, 9:40 AM

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Device 0 Removed: DXGI_ERROR_DEVICE_HUNG

[2026.04.15-12.29.59:083][574]LogD3D12RHI: Error: Shader diagnostic messages and asserts:

Device: 0, Queue 3D:
    No shader diagnostics found for this queue.

Device: 0, Queue Copy:
    No shader diagnostics found for this queue.

Device: 0, Queue Compute:
    No shader diagnostics found for this queue.

[2026.04.15-12.29.59:083][574]LogD3D12RHI: Error: DRED: No breadcrumb head found.
[2026.04.15-12.29.59:083][574]LogD3D12RHI: Error: DRED: No PageFault data.
[2026.04.15-12.29.59:083][574]LogD3D12RHI: Error: Video Memory Stats from frame ID 715:
[2026.04.15-12.29.59:083][574]LogD3D12RHI: Error: Local Budget: 0.00 MB
[2026.04.15-12.29.59:083][574]LogD3D12RHI: Error: Local Used: 0.00 MB
[2026.04.15-12.29.59:084][574]LogD3D12RHI: Error: System Budget: 0.00 MB
[2026.04.15-12.29.59:084][574]LogD3D12RHI: Error: System Used: 0.00 MB
[2026.04.15-12.29.59:097][576]LogD3D12RHI: Error: Result failed
at D:\Source\Build\work\engineRepoCheckoutDir\Engine\Source\Runtime\D3D12RHI\Private\D3D12Viewport.cpp:554
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
Viewport=0x00000252C801BD00, Num=3, Size=(2560,1440), PF=18, DXGIFormat=0x18, Fullscreen=0, AllowTearing=1
[2026.04.15-12.29.59:097][576]LogD3D12RHI: Error: GPU Crashed or D3D Device Removed.

Check log for GPU state information.
[2026.04.15-12.30.08:510][576]LogWindows: Could not start crash report client using ../../../Engine/Binaries/Win64/CrashReportClient.exe
[2026.04.15-12.30.08:510][576]LogMemory: Platform Memory Stats for Windows
[2026.04.15-12.30.08:510][576]LogMemory: Process Physical Memory: 8684.54 MB used, 8966.92 MB peak
[2026.04.15-12.30.08:510][576]LogMemory: Process Virtual Memory: 14763.72 MB used, 15297.62 MB peak
[2026.04.15-12.30.08:510][576]LogMemory: Physical Memory: 19205.12 MB used, 45906.23 MB free, 65111.35 MB total
[2026.04.15-12.30.08:510][576]LogMemory: Virtual Memory: 28528.28 MB used, 40679.07 MB free, 69207.35 MB total
[2026.04.15-12.30.08:510][576]Message dialog closed, result: Ok, title: The UE-R5 Game has crashed and will close, text: Fatal error!

[2026.04.15-12.30.08:510][576]LogWindows: FPlatformMisc::RequestExit(0, WindowsPlatformCrashContext.ReportGPUCrash)
[2026.04.15-12.30.08:510][576]LogWindows: FPlatformMisc::RequestExitWithStatus(0, 0, WindowsPlatformCrashContext.ReportGPUCrash)
[2026.04.15-12.30.08:510][576]LogCore: Engine exit requested (reason: Win RequestExit)
[2026.04.15-12.30.08:510][576]LogWindows: FPlatformMisc::RequestExit(1, D3D12Util.TerminateOnGPUCrash)
[2026.04.15-12.30.08:510][576]LogWindows: FPlatformMisc::RequestExitWithStatus(1, 3, D3D12Util.TerminateOnGPUCrash)
[2026.04.15-12.30.08:510][576]LogCore: Engine exit requested (reason: Win RequestExit; note: exit was already requested)

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[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: GPU crash detected:
- Device 0 Removed: DXGI_ERROR_DEVICE_HUNG

[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: Shader diagnostic messages and asserts:

Device: 0, Queue 3D:
    No shader diagnostics found for this queue.

Device: 0, Queue Copy:
    No shader diagnostics found for this queue.

Device: 0, Queue Compute:
    No shader diagnostics found for this queue.

[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: DRED: No breadcrumb head found.
[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: DRED: No PageFault data.
[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: Video Memory Stats from frame ID 715:
[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: Local Budget: 0.00 MB
[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: Local Used: 0.00 MB
[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: System Budget: 0.00 MB
[2026.04.16-18.48.12:100][448]LogD3D12RHI: Error: System Used: 0.00 MB
[2026.04.16-18.48.12:106][448]LogD3D12RHI: Error: GPU Crashed or D3D Device Removed.

Check log for GPU state information.
[2026.04.16-18.49.12:119][448]LogWindows: Could not start crash report client using ../../../Engine/Binaries/Win64/CrashReportClient.exe
[2026.04.16-18.49.12:119][448]LogMemory: Platform Memory Stats for Windows
[2026.04.16-18.49.12:119][448]LogMemory: Process Physical Memory: 8904.29 MB used, 8926.93 MB peak
[2026.04.16-18.49.12:119][448]LogMemory: Process Virtual Memory: 15699.30 MB used, 15807.59 MB peak
[2026.04.16-18.49.12:119][448]LogMemory: Physical Memory: 22038.46 MB used, 41023.89 MB free, 63062.34 MB total
[2026.04.16-18.49.12:119][448]LogMemory: Virtual Memory: 33559.73 MB used, 33470.62 MB free, 67030.34 MB total
[2026.04.16-18.49.12:119][448]LogWindows: FPlatformMisc::RequestExit(0, WindowsPlatformCrashContext.ReportGPUCrash)
[2026.04.16-18.49.12:119][448]LogWindows: FPlatformMisc::RequestExitWithStatus(0, 0, WindowsPlatformCrashContext.ReportGPUCrash)
[2026.04.16-18.49.12:119][448]LogCore: Engine exit requested (reason: Win RequestExit)
[2026.04.16-18.49.29:368][448]LogWindows: FPlatformMisc::RequestExit(1, D3D12Util.TerminateOnGPUCrash)
[2026.04.16-18.49.29:368][448]LogWindows: FPlatformMisc::RequestExitWithStatus(1, 3, D3D12Util.TerminateOnGPUCrash)
[2026.04.16-18.49.29:368][448]LogCore: Engine exit requested (reason: Win RequestExit; note: exit was already requested)

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I believe these are the ones created after the crashes

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Also worth mentioning, I don’t do any overclocks or whatsoever. The only thing I have is the standard amd expo in bios. But not the maximum expo

ionic depot Apr 17, 2026, 9:55 AM

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can you plerase send me the entire files please?
and also your dxdiag please

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fiery flame Apr 17, 2026, 10:02 AM

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📎 R5-backup-2026.04.15-13.48.59.log 📎 R5-backup-2026.04.15-14.08.53.log 📎 R5.log 📎 R5-backup-2026.04.15-12.30.08.log 📎 R5-backup-2026.04.15-12.54.29.log

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📎 R5-backup-2026.04.16-18.27.28.log 📎 R5-backup-2026.04.16-18.49.29.log 📎 R5-backup-2026.04.15-14.16.13.log 📎 R5-backup-2026.04.15-17.11.36.log 📎 R5-backup-2026.04.15-18.27.04.log 📎 R5-backup-2026.04.16-08.14.39.log

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📎 DxDiag.txt

ionic depot Apr 17, 2026, 10:07 AM

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thank you very much sir, we will investigate this

fiery flame Apr 17, 2026, 10:11 AM

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No probs, thanks for your help mate! 👌🏽

fiery flame Apr 18, 2026, 3:45 AM

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I saw a message popping up from ONy but cannot find it back here.. Has a solution been found?

ionic depot Apr 18, 2026, 9:43 AM

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Hello @fiery flame , it looks like we are having issues with video cards similar to yours. We are working on adressing this, but it could take some time.

For now the only thing that I can recommend is to set frame limil in game, dsiable framgen, and reduce resolution scale to womewhet around 50%. THere is no guarantee that this will work, just pointing at things that could ease the load on the video card.

fiery flame Apr 18, 2026, 9:45 AM

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Alright, yeah I’ll (try to) play on reduced setting until this is sorted out.
I’ll be looking forward to a fix.
Again, thank you for your hard work, it is appreciated!👌🏽

ionic depot Apr 18, 2026, 2:37 PM

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[AMD Radeon] Fatal Error Unreal Engine

red brook Apr 18, 2026, 4:32 PM

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Hi, so I've already done all that, disabled DLSS, frame generation, and it's still the same. I'll test it now with the graphics settings at the minimum to see if there's any difference.

My configuration is: RTX 5060, Ryzen 7 9800x3d, 32GB RAM, 1TB SSD

red brook Apr 18, 2026, 5:01 PM

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So, even with the settings at minimum, without frame rate generation and without DLSS, the game continues to have this fatal error.

ionic depot Apr 18, 2026, 5:04 PM

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Can you please start a new thread please and send your dxdiag there?

red brook Apr 18, 2026, 5:04 PM

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ok

rigid dove Apr 21, 2026, 2:35 AM

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just got another crash :(

📎 R5.log 📎 DxDiag.txt

fiery flame Apr 25, 2026, 10:06 AM

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@ionic depot you guys still working on this?

ionic depot Apr 25, 2026, 8:16 PM

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Hello! Yes we are but adressing such things could take alot of time unfortuntaely.

Some players reported that previous Stable Version of driver does much better:
AMD Adrenalin 26.1.1 WHQL

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also could try disabeling post processing in options, seen a few reports taht it also helped some

fiery flame Apr 25, 2026, 8:50 PM

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Thanks for your message, appreciate that. Unfortunately those options didn’t work for me. So I’ll be patiently waiting. Thanks for working on it though

real quail Apr 26, 2026, 6:15 PM

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I did research on UE on AMD in general and found this solution; uninstall Adrenaline, install ghelper (free open source) and then rollback drivers. Start with the list of versions that g helper provides. I also downloaded the epic games launcher and I didn't do that in isolation, so I don't know if that really did anything, but for a few days now it's been running well at 60 fps on my 7700S

fiery flame Apr 26, 2026, 6:38 PM

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Thanks for your message. So basically rollback to older drivers and find a stable one?

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I just read as well that on the 28th, there will be a new driver update from AMD, maybe that’ll fix stuff

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Just crazy that this is the only game I ever got any error message in. So it’s definitely partly this game’s problem too

real quail Apr 26, 2026, 7:06 PM

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This was my sentiment exactly. What's also odd is that when WR started crashing, then my other UE games started crashing too.

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That's from ghelper. Their list is usually adjusted to most stable and older, but I installed even older the one in red

fiery flame Apr 26, 2026, 7:12 PM

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real quail This was my sentiment exactly. What's also odd is that when WR started crashing,...

So basically Windrose messed up your pc.. That sucks mate. Hopefully it will be fixed soon, because this is quite a big deal actually.
It sucks that steam won’t refund it, as it took me 16 hours trying fixes etc.
So here we are, bought a game that won’t work and messes up our pc..😔

fiery flame Apr 26, 2026, 7:12 PM

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real quail That's from ghelper. Their list is usually adjusted to most stable and older, bu...

Ah nice, cheers! I’ll look into that, appreciate the effort

real quail Apr 26, 2026, 7:14 PM

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Oh I fixed it now. But yeah... I was pretty frustrated cause I had played the demo before and then this release for a day. Then it was gone and I was having withdrawals lol

fiery flame Apr 26, 2026, 7:15 PM

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Which GPU do you have and which drivers version are you running at the moment? I’m not that great witch tech, so maybe I’ll just install the same as you have then

real quail Apr 26, 2026, 7:16 PM

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It's different than yours so go to AMD drivers and downloads site and look up your GPU, then scroll down and select previous drivers

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I have AMD Radeon RX 7700S

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The drivers are in the list in the image I sent. The one in red is the Radeon.

fiery flame Apr 26, 2026, 7:24 PM

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Ah I see! Cool, thanks! Appreciate it!

fiery flame Apr 28, 2026, 9:39 AM

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Alright, FYI, seems I fixed it by manually tuning my AMD card in Adrenalin software. No crashes anymore. I googled stable settings for my card, applied those and so far so good

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@ionic depot could you spread the word, this might fix it for high end AMD GPU’s. Apparantly the stock factory settings are unstable for these kind of games

ionic depot Apr 30, 2026, 9:54 AM

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this is amazing @fiery flame thank you for your help, do you think you can share guide that you used \ setting that you have applied?

fiery flame Apr 30, 2026, 9:55 AM

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Yeah, 0 crashes ever since! Happy with it, finally enjoying this masterpiece of a game

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Yeah no probs, I’ll post a screenshot of the settings in this chat when I get home

fiery flame Apr 30, 2026, 11:55 AM

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#[AMD Radeon] Fatal Error Unreal Engine

HOW TO FIND LOGS

HOW TO FIND SAVES

HOW TO FIND CRASH DUMPS

HOW TO FIND DXDIAG

Any additional screenshots and/or videos are HIGHLY appreciated!