🚧│tech-support

[final sphinx]

check if your system supports dx12 ultimate. dx12 is not dx12 ultimate, which ue5 requires

[novel cedar]

if the cloud support gets fixed will our existing files that aren’t loading right now be able to load once it’s fixed?

[uncut crow]

You don't

[restive quail]

Usually you get this because you have one of the following.

• An unsupported operating system.
• An unsupported GPU.
• Have an incorrect GPU driver, or are missing said driver.

[lime topaz]

Share dxdiag report or a game client log, but yes, what was said above.

[sage rock]

guys i need help, i was with my friend on the mission needle in a haystack i was aboard and i died and my friend did the mission and i didnt get the mission and i cant do the mission anymore it's the main quest what can i do, please help

[maiden cargo]

Did you find a fix? I get that too and I cant host my own game

[untold stirrup]

Hey y'all, I need some much needed assistance.

I've been trying to restore Windrose save files, and unfortunately, every time, I keep getting errors. Such as:

[2026.04.20-21.56.30:933][  0]R5LogCheck: Error: [-1:000000]
!!! R5Check happens !!!
    Condition: 'IsOk'
    Message:   Cannot load world to data cache. IslandId '6305ABFE9DF343A6629C75516D4D58EA'

This is just one of the instances. Is it because of the new update that came out?

[signal path]

Good Afternoon, I have been hosting a dedicated server for myself and my friends. One of my players has been having repeated crashes and I wanted to see if there was a way for me to help him. One crash occured during sea combat, and the other when atempting to fast travel. Is there a good place for me to post server console screen shots and log files?

[gaunt elk]

Having issues where I can play Offline/Solo but then get infinate load then back to main menue when trying to switch over to either Hosting server or Joining friend on a server. I verified game and it fixed once, but now having the same issue again.

[restive quail]

He should head over to #1493364524705775657 and start a thread with his log files and such.

[signal path]

Understood, thank you

[exotic harness]

haha no matter what i do i cant get this to launch on fedora with nvidia

just keep getting fatal error no matter what command lines i use... i even rolled back the drivers with no luck. rolling them back the game just hangs with it laucnhes

[lofty fable]

Hello I'm Getting a sync issue with steam save uploading. it gets to 10% and they says unable to sync.

[rugged shoal]

Hey all a friend in my guild can't get the game to launch....everytime he clicks play it looks like it tries to launch, but then the green play button lights up again

any ideas?

yesterday he could play it easily except his internet went dow

[lofty fable]

have you tried verify game files?

[rugged shoal]

and it's all repaired

doing that now

also had him run steam as administrator, cleaned cache and made sure windows firewall allows game thru

validation says 8 files failed to validate!

[lofty fable]

it will redownload them. you should be good then.

[rugged shoal]

crossing fingers heh

he's been playing since demo

no, it went back to play after he clicked it just now

uninstall reinstall?

other steam games he can launch and play, but suddenly this one is refusing to launch

[lofty fable]

yeah try a full reinstall are his graphics drivers up to date?

[rugged shoal]

we'll check that right now

[high cargo]

Hi the game won't load my single player game no more it crashed and went to restart it and a application hung detected showed up I have spend hours on this server and now won't let me on it and just stuck on a loading screen what can I do to fix it and not lose any of my stuff

[warm magnet]

I've got the same problem - been playing on the same server since launch and today I get a hang when trying to load in

[high cargo]

Have you been able to fix it or get help with it

[warm magnet]

Nope not yet - just noticed the issue a few moments ago

[high cargo]

Same I hope I haven't lost anything took me 4 days to build my base

[warm magnet]

Yeah it's my friend's server - I'm just trying to connect to it

[high cargo]

Mine is solo so the save on solo might be different

[warm magnet]

dang yeah don't know - hope we figure out what's up

[high cargo]

Mines fixed finally

[frozen charm]

hello, any idea to fix this? game doesnt launch

[high cargo]

I reset my pc and it's got me back in

[granite hatch]

Hi, ive been running into an issue playing on a server with friends. seemingly randomly i all of the sudden wont be able to pick up anything or loot any chests. When this happens, if i drop something from my inventory im met with the loading screen then eventually my character falling endlessly into blackness labelled deep ocean. only thing i can do from there is alt f4 as trying to go back to the main menu results in a loading screen that never ends. has anyone encountered this and have a workaround/ fix?

[high cargo]

Also my game is really laggy use to play on 1440p but had a lot of issues so when to 1080p but I still have a lot of lag spikes and idk why my pc should be able to handle a lot but this game make it shi itself half the time I have a 5070ti 32gb of ram and a ryzen 7 5700x3d any idea on how to make the game more playable

[meager dew]

Anyone stuck on the loading screen when trying to host or join online

[warm magnet]

yepo

this is the hang eror

[rugged shoal]

ok, we've installed new vid drivers, uninstalled and reinstalled and still the game will not launch

this guy has been playing since demo release and suddenly, after internet company replaced his modem, he can't play this game...although other steam games he can and he is online. What is causing this?

[high cargo]

@warm magnet try restart your pc that worked for me

[upper glacier]

have you checked event viewer?

[rugged shoal]

no...where is that again?

[unique current]

Hello! I am having issues connecting to my dedicated server provided by Nitrado.

Whenever I try to connect i go to the loading screen then my game crashes. Whenever my friend tries to connect, he spawns over the open ocean and falls into it dying each time (tried only twice).

I am looking for any help to get my connection to the dedicated server to work.

I have tried reinstalling the server 3 time, I have tried reinstalling the game 2 times, I have allowed the game through my firewall, and I have verified all DNS settings. Am I missing something?

[upper glacier]

just do a win+s for it, type "event viewer" and it should come up

[still badge]

Hello!
Is there any way to get rid of all items i dropped in a world? Like raw resources i havent pick up eventyally

Im afraid after 60h of gameplay it affects in some way performance-wise

[neat charm]

hey so uh, when i play the game, it's fine, but i wanted to ask because apparently when my brother plays, the game crashes upon his death (i didn't know how to word this without another "when")

and is it possible that after playing, your browser could freeze? it's only been happening since i started playing and always after i play windrose

the freezing issue DOES get fixed on a pc reset, but it happens again and again, the death crashing the game thing has only just started happening. apparently.

[upper glacier]

here at the top there's often a custom channel called administrative events where many warnings/errors appear.
or, check the main summary for events that have happened recently and see what they are.
(this pretty much applies to almost any situation that's often described here)

[kindred pawn]

anyone figured the servers N/A issue? cant play with friends

[neat charm]

oops. i reset my pc cause of the browser thing

will def check next time i run into these issues and send it here

[upper glacier]

this makes it definitely seem like some sort of connection issue. if the game initializes and cannot connect to the game server, it probably just closes. this is pretty common.

[neat charm]

nvm i just noticed it probably stores past events, it does seem like it's been on an uptick since i started playing the game

do i check more closely to see what specifically failed?

[gentle chasm]

So I'm curious, does this game use a ton of ram? It seems like my ram usage is through the roof with this game and I'm only getting like 30 fps

[neat charm]

if you need errors this is what i've got

[kindred pawn]

uptime 51 days☠️ try rebooting the pc

[rugged shoal]

he recently had internet modem updated but we've updated everything we can find

[upper glacier]

yea, you can expand the different categories and it'll show you all sorts of categories that are logged and you can follow the trail.
like now, R5 is the code name for Windrose...and...I've never seen that source...had no idea errors were happening lol.
it really helps to look in here sometimes.

[rugged shoal]

still won't launch

[upper glacier]

hmm, if you open up powershell as admin you can search for a few things that might help...lemme see.
(oh yea, search for pwsh)

[neat charm]

im sorry, i don't follow, where am i supposed to see "R5"?

[rugged shoal]

what are we searching for

[neat charm]

errors, mainly because the game is crashing/freezing and causing my browser to freeze.

[upper glacier]

well it's in the warning category there in the list, but i was simply pointing it out because i hadn't seen that before and it could only be windrose, but often the source might say something other than what is obvious

[gentle chasm]

no change

[upper glacier]

the game needs ssdp and upnp to connect, but those wouldn't prevent the game from opening.
still helpful to make sure they're enabled, so you can copy/paste these:
netsh advfirewall firewall show rule name="Network Discovery (SSDP-In)"
netsh advfirewall firewall show rule name="Network Discovery (UPnP-In)"

[neat charm]

ah, i see, you can tell i'm not the sharpest. i can't find anything specifically under that moniker in my events (i resort to old timey formal english when i don't know what to say)

[upper glacier]

they just show you the firewall settings for each of those protocols, they don't change anything

also, the game only connects through ipv4, so if for some reason they have only ipv6 enabled, it own't connect to the game server at all

[gentle chasm]

my game is also on an SSD too, that's disk 1, but as you see, the game ain't touching it. Game was initially on my HDD but I switched it to SSD using steam, files show up in SSD though, so idk what's wrong with it, my gpu and cpu aren't really doing much work and I'm like steady 30 fps no matter what I try, Vsync is off, I don't know why it's acting up

[upper glacier]

it's quite alright, i would have never known to look for that if it weren't so awkwardly out of place.
and, still, that doesn't mean it will show up like that for you.

[upper glacier]

that does sound strange if it were working alright prior to this recent string of events

[neat charm]

my god poor you, you have to deal with EVERYONE??? well, sorry for adding more to that, but i think i found what caused it, not that i understand it. both are a second apart

[gentle chasm]

no actually, it's been running rough since I got the game, but any other game is usually fine

[primal shale]

I got no server connections

this is same thing going on above me?

[upper glacier]

they're blocking troubleshooting messages to connect to their own servers xD

[valid orchid]

I cannot even start the game now. Just an endless load screen

[neat charm]

i uh. feel too dumb to get what's funny. is... is there a fix?

[upper glacier]

@valid orchid i saw others saying that...is that due to the Steam cloud corruption?

[valid orchid]

Probably. I tried the backup method listed in the other channel. Still did not work.

[upper glacier]

i was trying to share with Calibre how to test if his friend could connect to the game server at all, but discord blocked the message because i put a link their game server in it.

[primal shale]

Is there something to do or do i call it and go to sleep

[earnest relic]

Can anyone help? I’m hosting a dedicated server for my friends and me, but they always get 200+ ping when they join. Are there any ways to fix this?

[neat charm]

oh. again i am not the sharpest

[rancid fiber]

Hi dudes, how can I fix stuck on a loading screen? Pls help

[upper glacier]

since you're experiencing problems after transferring it from one drive to another, perhaps it might be better to uninstall and reinstall the game.
that could clear up any sort of file corruption.

[gentle chasm]

I'm having frame rate issues with my game, it was running badly on my HDD so I used steams switch drive locations button and now it's on my SSD but it still running badly, should I try reinstalling too?

[late maple]

pm

[upper glacier]

perhaps i've gotten people mixed up, sorry

or two people with very similar situations, either way, reinstalling might help, yes, if the move caused any problems

i had frame rate issues in another game soon after updating windows last week, and it was incredibly noticeable because that game has never had stuttering or framerate dips like this.
typically i say 'make sure windows is updated!', but in this case i rolled back the update and it fixed the problem.
this update also had a .NET update along with it which may have been the actual issue.

[late maple]

disallow windows to start background apps... / WIndrose.exe -> Prio High ( Task Manager ) and Windrose-Win64-Shipping also

[mystic rover]

is there a method of taking server files and creating a local world with them ?

[stark forge]

Is there a way to invert camera on controller while on the ship?

[mystic vine]

retro

[mellow nexus]

does this games dedicated server functionality resolve domain names when connecting via direct ip?

[valid violet]

A friend of mine is experiencing a crash every 20 minutes while playing. The error message says:
"UE-R5 Game has crashed – Fatal error!"

We’re not sure what’s causing it. Has anyone encountered this before or knows a possible fix?

[pearl dew]

anyone else in eternal loading screens while loading into their multiplayer world?

[somber juniper]

I bought a server through Nitrado but it's stuck on High Seas. Is there a fix for this?

[meager citrus]

yeah and the lag is wild

[meager citrus]

I got past it by connecting to offline first then reconnecting online

[red condor]

Do shockbyte servers not work?

NVM, she is alive

[heavy bough]

is anyone having problems with "The Bitter Pill" Crashing their server?

[wicked citrus]

Hello, I’m having some issues with respawning. The wood isn’t respawning on the server where I’m playing with friends. No matter how many real-life days pass, the wood doesn’t respawn, even when the server is left running 24/7. Do you know why? I’m on a multiplayer server with friends.

[empty yew]

Anyone have an issue with infinite loading into a server? Does verifying game files work?

[heavy bough]

Things appear to respawn every time the server restarts/resets

[heavy bough]

is it infinite loading or just taking a long time?

my server seems to take like 5-10 minutes to start recently

[wicked citrus]

I’ve already restarted my server, but it doesn’t change anything—the wood still doesn’t respawn.

[heavy bough]

thats strange

can you plant things

[wicked citrus]

Yea, Everything works fine except for the wood respawn

[heavy bough]

huh, I dont know then. Sorry

[wicked citrus]

No problem, thank you very much 🙏🏼

[mortal oracle]

when i host a game to play with friend why does i get 20ms ping but he gets 250-400ms? sea region selected on server, we played other survival games with 20ms-40ms btw

[outer shell]

Are the plans for having Audio Sync when you tell your sailors to sing?

[ashen girder]

How do I transfer my save game from one Server Host to another? I have downloaded the files and moved them over. But the server won't start. I've even tried them on Single Player and it throws me back to the main menu.

[empty yew]

Infinite loading. Server is up and works for others.

[heavy bough]

huh

[drifting chasm]

Anyone know how to resolve the red flag/sea shore/"quit" issue? Buddy of mine can't seem to join anything but solo/offline

[slate apex]

anyone using nitrado servers and running into lag? and how much ram do you guys recommend for 8 people

[rough cliff]

How to change enemy scaling when I host a server?

Is it in game file?

[rugged shoal]

OK, we solved my friend's issue: he had to completely uninstall steam and then reinstall and voila, all is well

[light spoke]

Dont know

[scenic cave]

so the game have chat ?

[light spoke]

nah

[scenic cave]

when they add it

its very important

[red condor]

Every time I hit connect to server it goes back to main menu, any help?

[fickle ledge]

I think my save is corrupted.. kept getting booted and now I just get an infinte loading screen. How do i restore one of these backups they implemented in the last patch.

[unborn patrol]

#1495363806396944526 message

[ember sierra]

having an issue connecting to a private server. ive been able to play successfully for the past few days. but today when connecting the game either crashes or goes back to the main menu

[red condor]

Mine is doing the exact same thing

[crisp whale]

My friend also is getting this. He even tried reformatting his PC and starting over fresh and still gets it. 9800x3d / 9070 xt / 32gb ddr5

[spice briar]

getting this as well: 0704:err:combase:RoGetActivationFactory Failed to find library for L"Windows.Globalization.Calendar"

[manic mulch]

i guess the save backup back up thing is 30 - but is there a way to limit it to like 3 or 4? 🙂

[wary coral]

ugh boy cant join a friend's dedicated server was on a loading screen for about a minute or so than i get kicked back to my home screen of my pc

[shrewd swallow]

might be a firewall blocking things, had that happen with a friend of mine

[lime topaz]

No.

[lime topaz]

No.

[lime topaz]

You should be able to transfer save files between local and dedicated servers as well as between client games.

Though it's either broken or there's a bit more to it, because a lot of people have troubles doing that.

[lime topaz]

Either your antivirus is blocking game files or you enabled "run as Admin" flag on the executable.

[wary coral]

this is the problem im having....

when tryna join a dedicated server

[earnest relic]

Can anyone help? I’m hosting a dedicated server for my friends and me, but they always get 200+ ping when they join. Are there any ways to fix this?

[wanton hemlock]

Server SA Urgente...Please 🙂

[winged thicket]

No sorry

[manic mulch]

are they runing the server in a vm/docker?

[wary coral]

the heck is that

[dusk oracle]

Not sure if this is the right place, but I've been having loads of crashes since yesterday apparently due to virtual memory. It happens mostly right after I respawn. The game just freezes for a minute or so and then an error message pops up.

I played for a couple of hours without issue last week so not sure what changed. I've since lowered my settings but the issue remains. When there is no error message the game runs completely smooth and fine by the way.

Do you have any idea what I could do to resolve this?

[harsh moss]

Where should I report an issue with a dedicated server (self-hosted, Windows Server 2019)? The server ran for a few hours and then crashed. The log file is available.

[manic mulch]

Ask them how they are running there server

[thorn lodge]

Is there any fix for world wipes when you reboot a server? using the pterodactyl egg

[rotund trench]

Did you set your World ID in your server settings?

[granite ravine]

Ugggh I'm in a dingy rn and trying to make it back to the island because for some reason going into the deeper ocean keeps crashing my game v.v

[crisp quest]

so ive tried messing with steam saves and doing what was told and no matter what I do I cant connect to a dedicated server, but the dedicated server has other people that can join just fine

[thorn lodge]

yes but it seems every time the server reboots it undos it and makes a new world and ServerDescription

[wraith comet]

Hello,

I’m really enjoying Windrose, it’s a great game overall. However, I’ve run into an issue with the map system. When I try to remove my grave markers, it’s very difficult to do so. I often have to click multiple times (sometimes 6 or 7 times) and zoom in completely just to find the correct angle to select and remove a marker. It ends up being quite frustrating.

I’m using an Alienware ultrawide monitor (very large, roughly close to 1 meter wide), so I’m not sure if this issue is related to my screen setup or if other players are experiencing the same problem.

It would also be very helpful to have a “clear all grave markers” button. Right now, it can take me around 5 minutes to remove about all my markers manually, which feels unnecessarily time-consuming.

Thank you for your work on the game.

[real canyon]

Any fix on keybind

[snow lichen]

greetings, I've posted tickets in #1493364524705775657 about Keyboard mapping regarding WASD & ZQSD mapping consequences.
Should I rather post them in #1493348541177794601 or #1493364524705775657 ?

Thankies !

[real canyon]

game-support

[snow lichen]

[gaunt elk]

So for some reason I can’t create thread in the support channel

[rocky harness]

in multiplayer is the enemy coop scaling setting proximity or just there is 5 ppl on server so it's 5x scaled

[noble python]

I know this is in the category of a dumb question but stopping the dedi server on windows is ctrl+c ? is that enough to save the world and close the server?

[rotund trench]

I was able to reproduce your issue as well. I installed the server on a Windows server using AMP and encountered the exact same problem.

I then manually adjusted the configuration and ran StartServerForeground.bat from the installation directory. Since then, the server has been running with the normal save.

[lime topaz]

The hardcoded keybinds are known issue that will be worked on once the networking stuff gets out of the way.

[snow lichen]

tyty !

[dapper forge]

I have a server on 4netsplayer and they say that the devs are having issues with the backend but I can't find that anywhere

[manic mulch]

Which windrose Json u useing for pterodactyl?

[thorn lodge]

https://github.com/pterodactyl/game-eggs/tree/main/windrose

[worn thicket]

Hello, I'm sorry if this has been asked before
but are there currently connectivity issues for remote servers?
I just decided to pay for a server and I can't connect, unsure if it's an issue on my end

[manic mulch]

werid and its makeing new worlds each time ? (i wuold say delete the server and egg) reboot the panel/vm then upload a new download of the egg to it and create over

[wary ledge]

Dedicated server from Steam keeps crashing from memory leak, can send logs if needed.

[still trail]

For my linux dedicated server, I'm finding it crashes on worlds with a large number of structures, where those worlds load fine in single-player or non-dedicated. I did open a bug for it, but no response yet beyond that they're looking into it.

Even managed to create a world save that's one foundation away from crashing (on linux only!) and sent it to them.

[thorn lodge]

I think that worked, thought we were on the latest but must have missed the latest by a few hours lol

[manic mulch]

ah good 🙂

[civic meteor]

R5LogNet: Error: [1375773] FR5NetModule::StartupModule::<lambda> ASSERTION FAILED: result.bytes_transferred == buffer_->Length() [D:\Source\Build\work\grpcRepoCheckoutDir\src\core\lib\event_engine\windows\windows_endpoint.cc:355] [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5Net\Private\R5NetModule.cpp:35]

[tranquil moss]

Hello , ive just got a server from nitrado , but no1 can join the server. ive done everything listed on https://playwindrose.com/faq/ but still no luck

[civic meteor]

how to fix this twins

[manic mulch]

there shuold only be one world in the world folder now to 🙂

[thorn lodge]

appears so, we rebooted several times and no new world folder has popped up

[manic mulch]

good 😄

[thorn lodge]

thanks for the assist!

[civic meteor]

I can't drag items to my other slots and it's bugged I also can't seem to take stuff from chests

[manic mulch]

yea np

[pearl shoal]

Hi All, has anyone managed to make the direct connect work for a dedicated server?

[still trail]

Yes, whatcha need?

[manic mulch]

yea

[pearl shoal]

I have tried evrything that I could find online, but still when I try to connect to the dedicated server through direct IP, it kicks me back to main menu

[still trail]

set UseDirectConnection to true, DirectConnectionServerPort to your preferred port (like 7777), and make sure to let that port out through your firewall and router.

leave the other two DirectConnection settings alone. and port forward it to the machine your server is on. then use your internal ip and the assigned port.

[manic mulch]

i assume in the game client you selected direct ip and put the port number and ip of the server ?

[elfin raven]

yeah worked fine here, did open windows firewall on the w11 'server' too

[pearl shoal]

So "DirectConnectionServerAddress" should be empty?

[still trail]

yes. that is unused for now.

[pearl shoal]

I have, yeah

[pearl shoal]

Ill give it a go

[still raptor]

If you subscribe to a dedicated server, will it fix the issue of not being able to join a server?

[drowsy cradle]

Im seeing similar isses to Dex on a linux server under wine, crashes back to main menu. The server hosts other things fine. I can see the listen port is open and bound correctly. no firewall issues either that I can see.

[still trail]

the server crashes or the client?

[drowsy cradle]

client returns to the main menu

[still trail]

does the server show a connection attempt in the log at all?

[drowsy cradle]

no the last entry is

[2026.04.21-11.12.40:362][ 3]R5LogWater: Water landscape global memory statistics:
GPULargeWaveWeightMaps size (x = 61, y = 61);
GPULargeWaveWeightMaps = 3.721000 KB;
CPULargeWaveWeightMaps = 3.721000 KB;
Areas count = 0;
Total: CPU = 3.721000 KB; GPU = 3.721000 KB.

[still trail]

hm. not reaching the server at all then. and you have that port forwarded and allowed through your server machine's firewall?

[manic mulch]

port open on host router?

[stone shoal]

hi, im constantly greeted by "fatal error ue5 crash". Tried the most (all?) fix suggestions i found, still crashes very often. 8700k, rtx3080, 32gb ddr4
(changed nvidia driver version, went through all ingame graphic settings multiple times, no changes)
anything else i can do? 🙁

[manic mulch]

have you tryed updating your c++ files?

[stone shoal]

im on the latest Visual C++ Redistributable, if thats what you mean?

[manic mulch]

yep

[lone silo]

Anyone not able to find the Doc after the first Boss fight?

I’ve tried re building and settling him but he still won’t show?

[drowsy cradle]

might have been fail2ban blocking stuff it shouldnt have been, imn going to dig at that for a bit. thanks

[pearl shoal]

Still not working.. Is the P2pProxyAddress kept at default?

[still trail]

yes. see screenshot above.

@drowsy cradle@pearl shoalare you two running on linux or windows?

[pearl shoal]

Windows

[drowsy cradle]

Linux running under wine. im assuming the game port is both TCP and UDP same port number?

[still trail]

ok so for you, easy test. log into a sudoer and run this: tcpdump port 7777 and '(tcp-syn|tcp-ack)!=0'

as sudo ofc. adjust the port to whatever you're using. then try to log in.

if you get ANY output there, then the request IS reaching the server. if you get nothing, then it's being blocked somewhere before there. router/firewall/etc.

[still trail]

and yes, both last I saw

[drowsy cradle]

yeah i can see stuff arriving.

[still trail]

huh - check your firewall on the server itself then. ufw or whatever you're using.

your router isn't the problem, if the game doesn't see it but the server is getting it, it sounds like it's being blocked by the firewall?

tcpdump sees packets before they get processed by the firewall

[drowsy cradle]

thanks, in that case im suspecting its dockers iptables stuff. thanks for your help.

[still trail]

ooh, I don't mess with docker much, can't help there I'm afraid

at least we know where the problem IS

[karmic sable]

hey guys, so my friend can't load into the game, the loading stream is going on forever. we do have a backup of the host game, but not sure where to place it. in the r5 folder, there is no folder that says saved

[still trail]

dedi or non-dedi?

[karmic sable]

non dedicated

[still trail]

%localappdata%\R5\Saved\SaveProfiles, select the steam ID, then RocksDB\0.10.0\Worlds

each folder there is a world

[karmic sable]

there is no saved folder in the r5 folder. i had the same issue cause i was saving to cloud, or at least i think that was the issue

[still trail]

cloud is saved within the steam ID folder, so you should have a Saved there.

have you made any chars or worlds yet?

[pearl shoal]

If I use a 2nd router as a access point, can this mess with forwarding ports?

[still trail]

access points don't route or NAT, so no

it's basically a wireless switch/bridge

[karmic sable]

oh im sorry im an idiot, he does have that and will past the world in

i mixed up who i was helping and i found it ty so much

[pearl shoal]

Thats what I thought. I have allowed it on my firewall, opened the ports. Still not working..

[still trail]

I don't mess with windows as much so not sure if there's an equivalent to tcpdump there, or if you'd need a third-party tool, but some way to watch port traffic would help narrow it down.

[pearl shoal]

Thank, will see what I can find.

[still trail]

really need to find out if it's being blocked before, at, or after the router to troubleshoot too much further if everything seems correct.

[twin stirrup]

anyone found fix for dedicated servers being unable to join ?

[manic mulch]

what mode are you useing and how are you runing the server

[twin stirrup]

wdym by mode and wdym how im running it? I bought it from nitrado and that's it, if you can be more specific in the questionss that would be great.

[manic mulch]

those were specific and you answered but i dont know anything about nitrado so .. you might have better luck contacting them. - also mode is "invite code or direct connection. " since they are not interchangeable.

[twin stirrup]

Yeah no luck with the from last night too

[karmic sable]

sorry to bug you all again. my friend is stuck on loading screen, it wont get to the character menu. we have all files backed up, reinstalled the game, verified integrity, another person in his household can get in their steam account and into the game on the same pc with no issues.
i have tried everything i can find. files are now not being backed up on the cloud, i don't know why this problem happened but i'm more interested in finding a solution i can try

[hallow seal]

All my Friends servers EU & NA CIS... are all unavailable whats the fix?

[sonic summit]

Playing with my friends in host a game, it runs for about 5 minutes then boots all three of us to the main menu, is there a fix for that? We are using the SEA servers

[valid orchid]

https://discord.com/channels/1260209458924224542/1496113513339420763

This may help. It worked for me.

[hallow seal]

how do I connect via Direct IP

[oblique yacht]

is there a crash log I can export and ship here? The game is rebooting my rig.

[manic mulch]

and there server has to be set to use it

[hallow seal]

ok got it

[hallow seal]

Is it server IP or wifi IP

[manic mulch]

are they runing theyre own deicated server and your connecting too it right ?

[hallow seal]

they just hosted a game

[manic mulch]

hmm.. like ?

[hallow seal]

yes

[manic mulch]

when they host it they have to use direct ip then make sure the port they used on the router is open - and isp ip they or ddns if they have that

[hallow seal]

ok will try to do that

[twin parrot]

my game is chrashing sins today what can i do about it?

[iron ridge]

Well going to need a lot of information before someone can help you.
Are you running mods? What have you already done to solve this?
CPU?
GPU?
RAM Amount?
Installed on HDD or SSD?
Installed on same Drive as Steam? Yes that can sometimes make a difference personal experience with that one.

[west oriole]

servus ist grade ein supporter da

[twin parrot]

I wil dive in to that

[lone juniper]

wondering if when i press F to zoom out on the ship will i be able to fire cannons soon

[fluid cairn]

Server is up, I can log in to it. But when my room mate tries to login, I get kicked and he gets thrown to main menu.

We are on the same network, I'm using DirectConnection settings:

                "P2pProxyAddress": "127.0.0.1",
                "UseDirectConnection": true,
                "DirectConnectionServerAddress": "",
                "DirectConnectionServerPort": 7777,
                "DirectConnectionProxyAddress": "0.0.0.0"

Running the server on linux, using wine. I can join the server just fine, it's just when he joins from hte same network that I get kicked.

UFW allow on 7777/udp and tcp.

Not sure what I'm doing wrong.

We both join using Direct IP, not invite codes.

[chrome quarry]

Hello, inverting your Y-axis doesn’t work while sailing. This is definitely a tough one for me, as I’ve been playing games inverted for 20 years. It’s a super fun game, but the inability to invert while sailing ruins it. I hope it’s fixed in a future update, or do you have any suggestions?

[lime pebble]

has anyone experienced this? i can join my friend, but after 5 seconds on the server i get kicked

[terse topaz]

so i still cant host a game. im still stuck in the loadingscreen 4 ever

[tacit kraken]

is the multiplayer ping issue being fixed? whoever isn’t host has 200+ ping

[lunar flint]

Theres multiple posts in Bugs place. They said they are aware and will fix. Fingers crossed, refunded and holding off to see if they really do. Unplayable as is.

[iron ridge]

I would drop this in #1493348541177794601 so that they see and know about this.

[iron ridge]

If you put one more in there it could give them priority on it. Remember there are many things that need to be done in Early Access and it is our job to help guide them into a priority list. If we do not do our part they can not do their part. Only so many hours in a day. It is up to you but if you are interested in the game that is how you show it.

[iron ridge]

#1493364524705775657

[lunar flint]

Oh i did too for sure haha. Just letting him know hes not alone 😊

[iron ridge]

Well that is outside the norm, most people buy EA and want a perfect game to play. Could you not just invert the mouse through Windows? That should/would work across all games

[lunar flint]

For me its such a basic necessity, i just refuse to do all that work around stuff. Its EA, so i dont mind waiting to see if they prioritize it. Im not here to doom the game, just squeek my wheel

[iron ridge]

Zappy what did you do to the poor cat? He looks mad as #$#

[restive quail]

People who are intelligent buy EA and do not expect a perfect game. 😛 Because EA is before final release. just saying.

[iron ridge]

Yeah well......Steam forums are full of EA game haters.....not going to label them further. ROFL.

[lunar flint]

Hahha thats my Princess CutiePie. I think shes psychic, sometimes she just looks like she sees the most crazy thing ever but nothing is there haha

[restive quail]

Yep, every one acting like they purchased a AAA game a year after it was released.

[iron ridge]

Well nice to see and for the devs to see not everyone is uneducated about EA games. I would use the word Ignorant but today too many forget how to look like words they do not understand. ROFL.
I was Warned in a Steam forum for using that word. Told the moderator if they want to moderate an English forum they need to learn the language better.
Anyhow did not mean to derail the channel...........

Million people bought the game and only 309 in the bug report channel......interesting. I am in SP so far it runs better than so many other games. Pointing at Stalker!!

[lime pebble]

i just noticed that alot of players issues with multiplayer is not being able to join whatsoever. Problem is i can join my friends server and run around with him for 5 seconds before i get taken to main menu again, was wondering if there was a simple fix to this

[restive quail]

Not sure if simple, since there are like 15 different causes for the problem.

[cyan scarab]

guys is it happening to me or the server my friend is hosting is geting crashed and have to start the server again

[grave geode]

anyone else having issues with Nitrado? Ive been trying to upload my world but when i start the server all progress and buildings are missing

[lime pebble]

when i host he can't join at all, but when he hosts i can be on the server for 5 seconds. makes no sesnse at all

[restive quail]

Start with troubleshooting DNS, UPnP, and similar network connections.

[lime pebble]

direct ip connection is only for people in the same household correct?

[restive quail]

No, it's for all. However it is not truly direct IP. Still has to talk to the WindRose connection servers.

[lime pebble]

how do i set up the direct ip then? maybe that would solve our problem

[restive quail]

They seem to be using a method similar to what you would see for an MMO.

[restive quail]

You set the values in the server. Not sure how to do this if you aren't running a dedi. For the dedi the readme in the root folder has the instructions.

[lime pebble]

i am noob at this stuff, is there a video explaining it? xD

[iron ridge]

Sounds like hardware or ISP limitations.

[restive quail]

If you search, maybe someone has made one. Most YT vids are a waste of oxygen though.

[iron ridge]

You would do better to set the Dedicated server up on the PC that is going to host. May even run better given it is a separate process.

[restive quail]

Assuming you don't have a 12th-gen or newer Intel CPU.

[iron ridge]

#1298583059402063926

[lime pebble]

but i dunno how to do that brotha🤧

[iron ridge]

That is why I linked you to where the guide is.

[lime pebble]

ohh thx sry

[iron ridge]

Most people do not to start. I was there 13yrs ago.

[restive quail]

I looked in the client. I don't see a way to convert an existing MP world to use direct IP.

[iron ridge]

YOu're good, I get it sounds hard but it is not. Might take you a bit longer but when you do it for one game find it is easy for most all games to set up a Dedicated.

[restive quail]

At least not without moving it to a dedicated server.

[lime pebble]

thx for the tip ❤️

[iron ridge]

Trying to take SP to a Host Co-Op?

Likely Dedicated is the best way. #1298583059402063926 has a guide for Dedi.

[restive quail]

Yeah, there are instructions pinned on how to do that.

Just copy the files, and then set up the config.

[iron ridge]

Usually not hard though for this one I think I read they recommend Copy/past one file to another. Not set up a Dedi yet friends do not own so. LOL

[iron ridge]

If you do not already go get Notepad++ before you start. Use it to open configs. It is safe, free and widely used by Server Owners in all games.

[cyan scarab]

my friend is hosting on local host and after few minutes the server crash we end up in main menu is there a fix

[worn crane]

me that friend

[iron ridge]

Look in #1493364524705775657 there has been a lot of issues like that. Keep in mind however it could also be a limit of your hardware or your internet too.

As just discussed above a Dedicated server could be a bit better. I know they have done a lot to smooth out those issues. Guide in #1298583059402063926

[cyan scarab]

not a hardware issue as it was working fine till now

but suddenly it is crashing for some reason

[iron ridge]

Well based on the information you are providing I have given you the best information I can. Pointed you to where others are reporting this and solutions are at. Rest is up to you.

[drowsy cradle]

has anyone had issues with corrupted worlds? after a player connects to the server it crashes with a a stack trace. creating a new world things work fine for a bit, then it crashes and the world is then un-usable?

[gaunt geyser]

Please for the love of god can a dev or moderator create a bug sub forum on steam discussion it's tiring looking at a bunch of garbage in general discussion.

[sweet vortex]

devs are hard at work fixing the issues. the conmunity should take for action of this is required.

[iron ridge]

Well why would they do that and encourage reporting there. Send people here, though they will tell you they are entitled to support there they are owed nothing. I mean are the devs suppose to pay a team to go to every social media site in the world?

[gaunt geyser]

They're already reporting them there in the wrong sub forum so why would it make a difference?

at least it wouldnt be full of 🍆 in a general discussion.

[iron ridge]

Well because if you put them in a bug report sub forum then they expect to see feedback from the devs. Steam is a toxic envirorment and most devs ignore it anymore.

Oh and you under estimate those people if you think they will go to the right sub forum. I have a lot of games over many years. People do as they please there.

[real dock]

are there any issues with the windrose backend that could resolve in any issues on my hosted server?

[iron ridge]

Anyhow there should be a Feedback channel here somewhere. Or drop that in #1493348541177794601 this would be the wrong place for it and it is getting buried anyhow.

[iron ridge]

Have a look in #1493364524705775657 they have been working through a lot of issues since launch

[modest jay]

Trying to host a game and got message "The connection service you selected is not available" why?

[manic spear]

Is is there a way to play in a world if the host is offline? Like a back door way of doing it.

[iron ridge]

No they have their game off and so is the world when they log out. Now if you create a Dedicated Server instead on the same PC then they could leave it running for you.

#1298583059402063926 has a guide for setting one up.

[manic spear]

We are thinking of doing that. Can you move your save file?

[iron ridge]

Yes that guide should explain that. Many are making that move I think.

Think of it this way by just doing the in game host it is the same as carrying 5 bags of groceries in one hand. A Dedicated serve is like carrying 2 in one hand and 3 in the other, making it easier.

[manic spear]

Thank you. I wish more games set up online play like grounded.

[iron ridge]

Never tried that one but a Dedicated server through Steam CMD is super easy. I think Windrose even has it through the Steam Client but I always use Steam CMD. Once you set up one you learn how simple it really is.
If one of you have a spare PC laying around can even use it. Servers do not use Graphics so old Graphic cards are fine or integrated (all in one) work too.

[dense edge]

Hey, I need help in transfering my local world which was hosted online via steam in my own system to another user, so they can play?

[dreamy spoke]

Anyone have experience using XRealm for dedicated server? I bought a 6 player server for my buddies, even got upgraded storage and a ram boost…only to have high ping/lag/rubber banding when there are more than 2 people playing

[sudden arrow]

servers still seem to have issues when people different quest states log in?

[restive quail]

Refer to the pinned instructions for copying a save to a dedi. Similar process.

[livid forge]

i game just randomly freezes at random times.... anyone else having same issue? my graphics drivers are up to date and stuff

[strong ocean]

Hello everyone,

I’m reaching out for help regarding an issue I’m experiencing with UR-R5. The game runs normally at first, but after a while, it suddenly crashes and closes without any warning. What’s strange is that it can sometimes work again afterward without me changing anything.

I’ve already looked for solutions online, but I haven’t found anything conclusive so far. If anyone has experienced this problem or has an idea of what might be causing it, I’d really appreciate your help.

Thanks in advance for your replies!

[lime pebble]

is the multiplayer disconnect issue getting worked on? we have tried everything, even messing with router sttings and nothing works.

[subtle thistle]

the pattern you described (runs fine at first, then crashes, then works again later) usually points to either a memory leak, thermal throttling, or VRAM issues

[subtle thistle]

Hey, random freezes are usually one of a few culprits. A quick checklist to try:

1. Check your temps (CPU/GPU) with HWMonitor or MSI Afterburner while playing. Thermal throttling is the most common cause of random freezes.
2. Verify game files through your launcher (Steam, Epic, etc.).
3. Turn off any overlays (Discord, GeForce Experience, Steam overlay, RTSS). These cause more freezes than people realize.
4. Try disabling overclocks on CPU, GPU, and RAM (including XMP/EXPO) as a test.
5. Check Windows Event Viewer right after a freeze (Windows Logs, System) for hardware errors or WHEA warnings.
6. Make sure your PSU is not being maxed out, especially if you recently upgraded a GPU.

If it is happening in only one game, it is probably a software issue. If it happens across multiple games, start looking at hardware (temps, PSU, RAM).

[subtle thistle]

Have you tried it on a different network (like a phone hotspot) just to see if it still happens? Not a fix, but it helps narrow down whether it is on your end or server side. If it still disconnects on a totally different network, it is definitely something the devs need to sort as you may be under a CGNAT

[lime pebble]

i can join my friend but after 5 sec on the server i get kicked. when i try to host he can't join at all

[strong ocean]

Thank you for your response

The only message I receive from the game is: “UR-R5 has crashed and will close.”

Even after playing for hours when launching the game, I had never experienced this issue before. It has only been happening for the past 3 days.

[sudden arrow]

i get this crash code everytime more than 1 person try to join my server

[subtle thistle]

Being able to join but not host, plus getting kicked after 5 seconds, is textbook CGNAT or strict NAT behavior. Your router cannot accept incoming connections because your ISP is sharing your public IP with other customers

[restive quail]

The game relies on UPnP a lot for the connection, and that may be disabled for security reasons.

[livid forge]

thank you.. any ideas for this too? cant even host me and my friends local server anymore

[subtle thistle]

This is a known Windrose issue, not your hardware. Kraken Express confirmed some ISPs are blocking parts of the game's networking. Recent patch added two new tools to work around it:

1. Manual Connectivity Server Selection. In-game you can now pick a specific connectivity server instead of auto. Try cycling through the available ones to find one that actually works for you.
2. Direct IP Connection. If nothing else connects, the game now supports Direct IP as a workaround for ISP blocks. Advanced, may need port forwarding, but it bypasses the relay entirely.

Before going nuclear with Direct IP, try the easy stuff first:

• Switch DNS to Google (8.8.8.8 / 8.8.4.4) or Cloudflare (1.1.1.1)
• Check your router for any threat protection flagging Windrose (Xfinity and Spectrum routers especially)
• Whitelist *.windrose.support and port 3478 (UDP and TCP) if your ISP or router lets you
• Enable UPnP if it is off
• Make sure your game and server versions match (mismatch was causing silent fails)

Make sure you are on the latest patch too, they have been pushing hotfixes almost daily with the game being in early access

[empty yew]

Anyone else's cpu like going to 80-90 celsius playing this game?

[keen parcel]

Hi, I rented a dedicated server via Nitrdo , How can I take my progress with me to this dedicated server?

Please someone elaborate

[livid pagoda]

Check the channel pin for instructions on how to migrate your save file to a server.

[wintry field]

are there instructions on how to change the server host (e.g. I make my friend the host instead of me hosting)

rather than having to use a third party service

[keen parcel]

Thx appreciated

[icy forge]

hi @subtle thistle , we are having and issue where I can join to specfic players server but when the other will join they cant connect. other way arround if i create a server they also cant connect.

[keen parcel]

These are the general steps that should work for every or a majority of providers.

Tldr:

Finding save files:

1. Press Windows Key + R and enter this:

%LOCALAPPDATA%\R5\Saved\SaveProfiles
2. Open the folder named with your Steam ID, then navigate to RocksDB\[GameVersion]\Worlds\
3. Note down the WorldID folder name of the world you want to upload, you will need this later.

Migrating the save:

1. Stop your server, upload your world folder (e.g: 04A4F36F41134855B3AD6FFA08FD11A1) to /R5/Saved/SaveProfiles/Default/RocksDB/[GameVersion]/Worlds/ on your server.
2. Open the /R5/ServerDescription.json file.
3. And set "WorldIslandId": "04A4F36F41134855B3AD6FFA08FD11A1" to match the ID of your uploaded save (It's the folder name).
4. Start your server.

I understood some but not all , can you explain further?

When migrating, do I upload the file to the dedicated server or opposite?

[wintry field]

similar process for having a friend (not third party) host a server i assume?

[wintry field]

upload to dedicated server

[keen parcel]

I upload the entire folder?

[wintry field]

no

just the world you want

so under the world folder is a folder per world id

[keen parcel]

How do I know it’s the right world

I have 3

[manic thicket]

Hey ya’ll! Just curious if any of ya’ll play on Steam Deck(base model)as watched few videos of game running playable so just wondering

[wintry field]

check in game first

[keen parcel]

Oh ok

[wintry field]

if you hover over the world in the select world menu u can see the id

[livid forge]

i pay for geforce now and play on steam deck that way.. can play at a full 90 FPS with all graphics set to high and almost no input lag.

[keen parcel]

Thx

[manic thicket]

Next question: anyone run on Deck without GeForce now or other external GPU setup?

[dense edge]

Hey, Thanks

[livid forge]

i tried it on deck without geforce now and its rough... could not get it to run at a stable fps that way.

[alpine pike]

There is no "Saved" folder in there

nvm false alarm

[manic thicket]

Good to know. Probably haven’t tried offline singleplayer I take it huh? No intention of playing multiplayer personally. Appreciate the feedback

[livid forge]

yeah i play co op with my buddy.

[dreamy spoke]

Anyone have experience using an XRealm server for friends? Mine was extremely laggy when we had 3-4 players online

[iron ridge]

No clue what XRealm is however with so few people sounds like a hardware or connection issue. Remember if even one person has a high ping 200+ it can often effect everyone as the server struggles to keep that one person connected.

[merry crane]

Hello! I didn't find anything about the issue we're having with my friend yet, so I'm posting it here just in case.
On multiplayer (not dedicated server), I tried recruiting the cook person to get the 30% chance to craft another portion of food items. However, no matter how much I craft food, there doesn't seem to be any proc of this effect. Am I doing it wrong?

[tranquil wind]

SO i know this is silly but you did assign them to the cooking fire right?

[merry crane]

I uh.. Maybe not ><. Is it something to setup on the cooking station itself, or the bonefire? As far as I can remember, I think I only checked the bonefire... so that's probably it 😅

[tranquil wind]

hehe np

[merry crane]

I'll have a look, thank you very much !

[keen parcel]

Migrating the save:

1. Stop your server, upload your world folder (e.g: 04A4F36F41134855B3AD6FFA08FD11A1) to /R5/Saved/SaveProfiles/Default/RocksDB/[GameVersion]/Worlds/ on your server.
2. Open the /R5/ServerDescription.json file.
3. And set "WorldIslandId": "04A4F36F41134855B3AD6FFA08FD11A1" to match the ID of your uploaded save (It's the folder name).
4. Start your server.

When I upload the server (World) file to my dedicated server file .. do I upload it as ZIP file?

Or after extracting? Because after extracting it doesn’t upload

🥲??

[grave magnet]

anybody else having difficulty getting into a paid server me and my mate cant seem to connect

[keen parcel]

Any help please?👆🏻😅

[long sand]

Is there any possible way to change the camera like how it auto moves while you are running and trying to look to the side
It's extremely jarring and ruining the whole game for me

[lime topaz]

Are you using arrow keys to move ?

[long sand]

Yes

Bugged?

[lime topaz]

The devs inexplicably hardcoded key binds to camera to left/right arrow.
It can't be changed in the current game build, we have to wait for the fix from the devs.

[shut crescent]

yes. And when we got in to the server it is laggin like hell.

[long sand]

Ahhhhhhh

[wet agate]

geforce now is recording your gameplay usage to feed AI

[grave magnet]

that mad we have tried everything wont even connect us just throws us bacvk to main menu

[shut crescent]

are you able to boot the server?

[lavish juniper]

how can i fixed it???

[lime topaz]

Your save is corrupted, so delete it or use a backup.

[grave magnet]

yeah we tried that still didnt work

[shut crescent]

:/

[shut crescent]

is it on 4gamers or some other host?

[lavish juniper]

how can i do that

[grave magnet]

g portal

[shut crescent]

ours is at 4gamers. worked fine yesterday but now connection problems and constant lagging.

[grave magnet]

must be an issue somewhere

[sweet vortex]

Question regarding saves. I have two folders in my players folder. How do we determine which is the main one?

[sterile sable]

Yeah we had 4 connected all day yesterday on 4netplayers then 12ampst 3est the server disconnected and when came back online nothing worked again....

[hot geyser]

hey, me and some friends just started hosting a server on nitrado and can not get past the tutorial. just as you are done and getting into the loading screen to spawn on the map, it throws you back into the main menu. is that some sort of version mismatch ive read about? is nitrado not on the same version as we are?

[digital patio]

Same, i tried recovering using their own guide here https://playwindrose.com/faq/#faq-saves none of my backup saves work, 60 hours lost

[copper lichen]

I'm having the same issue with my locally hosted dedicated server it just throws us back into the main menu

[shut crescent]

is it a rental server? if so. have you tried using ftp connection to recover backupfiles?

[digital patio]

Nah it's my own dedicated server

[dreamy spoke]

It’s a dedicated server you pay for

[shut crescent]

ok

[dreamy spoke]

We got an XRealm server and it’s been pretty laggy when 3 or more people are in - what did you get?

[shut crescent]

we ar renting from 4playeers. worked fine with 5 people

[dreamy spoke]

As in it is still working fine? Or do you run into lag/high ping/rubber banding etc

[south hawk]

since last patch i've the same issues at my 4gamers Server

[hot geyser]

thats the thing, locally hosted we dont have any issues

[rough fulcrum]

sometimes i can join my friends game but most times not. so weird

[copper lichen]

well "locally" its on a separate machine running linux and we are trying to joing through my domain

[shut crescent]

lagging like the end of the world is up on us. when using a boat max speed is 5. when on land my character is ok but my friends and bots are lagging... boxes lag sometimes for a long time before opening...

about 2-3 hours ago it started. then got super bad more then a hour a go

[rocky rampart]

When is the update and is it going to fix the freezing issue on the game cuz I get a lot of freezing when I'm doing ship battles or battling on land

[restive quail]

It's not an issue for everyone, so....

When only a few have the issue, you have to narrow down what the cause is. Helps when people having the issue do proper bug reporting.

[copper lichen]

#🚧│tech-support message
managed to get it to work based on this comment hope it helps you too

[rocky rampart]

Ok because when it keeps freezing it won't don't unfreeze until after my character was killed

[dreamy spoke]

I wonder if all the dedicated servers have issues like this. Don’t want to pay for another company to run int the same thing

[bright edge]

Has anyone managed to figure out why the game randomly starts stuttering and dropping frames REALLY bad? I average around 70 fps with an I7 12700k and a 5060 TI on High settings. Game will occasionally just drop to 10 fps for no reason, and then clear up after like a minute, sometimes more. As far as I can tell, there is no noticeable trigger. It just randomly happens at any time. Whether I'm on land or at sea, or just afk at base. Only gripe I have about the game

[rocky rampart]

Hey tech guy how to fix when the game freezes because when it freezes I keep getting killed and there's nothing I can do

[restive quail]

Force the game to not end up on your useless E-Cores. Either disable them in BIOS, or use a tool like Process Lasso.

Windows assigns the client a low priority, which means it will end up on your useless cores. You can thank Intel for messing things up.

[bright edge]

I'll give this a try, thanks!

[slow oasis]

Hello, does anyone faced issue where he was stuck in loading screen while joining the friends server ?

[rose fractal]

Hello, servers are down?

[indigo blade]

day 7 of the endless loading screen

[placid fiber]

Hello i don't know if its a bug but the game has 2 instances running and it causes me to crash and run out of ram often (i have 32 gigs of ddr5)

[opal jungle]

Issues with Nitrado Servers anyone?

[indigo blade]

are the servers done

[rose fractal]

yes

[brazen girder]

dedicated are down or all serevers?

my dedicated wont even load

[knotty horizon]

I was wondering if anyone is having issues with a 4090 and 32 gigs of ddr5 ram constant crashes ive tried running as admin both there and steam un-optimizing full screen optimizations and restarts to both the game and my computer but i havent found a fix on youtube or reddit to help with my issue currently

[small bison]

Hi, at the launch of my server (hosted), i have this message then the game closes. No info on the crash type or reason. Help. I need some yarr in my life
Translation :
"Application suspension detected
The application has been suspended and will now be shut down. We apologize for the inconvenience."

[empty yew]

Yep unable to play on dedicated now, won't load in. Infinite load and then crashes

[jade scarab]

idk. i was trying to join a dedicated server and it just loads for a bit then crashes

[small bison]

So i'm not the only one

[brazen girder]

im able to join solo but i didnt try to host a server. my dedicated wont load goes red writing then exits the cmd screen

[jade scarab]

i don't even get cmd or red writing. just a complete crash

full shut down back to home screen

[brazen girder]

when i host my dedicated. havent tried to join a dedicated

[subtle thistle]

try and switch to the studio driver they seem to be more stable

[brazen girder]

it wont even launch my server.

im using a 3070ti

[small bison]

Update : it works on solo mode. So i believe it's hosted servers that are f. up

[jade scarab]

yeah, was playing on solo fine all morning

[brazen girder]

did you get the hosted servers to work?

[small bison]

Who needs friends to play with anyway 😬

[brazen girder]

:p

[subtle thistle]

i made a github with TS for ports and servers to check and its a work in progress
https://discord.com/channels/1260209458924224542/1495848830510436354

[opal jungle]

The server still running now on Nitrado, nontheless the latency is horrible.

[knotty horizon]

yes sir i will try

thank you for the fast response

[opal jungle]

Until now the hosting has been working right (For 4 players), we're playing PvE, so there's not a lot of player content anyway.

There's a lot of people on Tortuga voice channel anyway, so I guess that it maybe problems with privates...

[jade scarab]

something is definitely going on. it's a server hosted by nitrado and still can't connect without the game crashing completely to home sceen. no option of a crash report either

[radiant pilot]

does dedicated server work? we tried self hosting and rented both cant connect

[jade scarab]

nope

i've seen others having issues with that

and also having insane cpu usage with them jsut running

[radiant pilot]

we were not able to do anything at all (4 players) none of us were able to use dedicated server

[empty yew]

I have a self hosted dedicated and it works for some players on it but not for others or me atm.

[knotty horizon]

two steps in and it crashed which was alot faster crash time than the game ready drivers usually on the game ready drivers i will crash somewhere between 5 and 10 minutes in, last night i didnt crash from 8 hours ish of play time but today its really bad im unsure of what to do now

[somber lichen]

has anyone had problems with lag when other player join your server?

[rose fractal]

Hey guys, I want to trry VPN, do you have any recommendation? Free optional 😄

[robust glen]

Is there a way to add a whitelist to my dedi server using steam64 ID's so my players don't have to enter a password every time? Or is this not supported yet?

[peak pulsar]

im having trouble launching the game, every time i have tried to launch it it says that the "error game already running" even after i havbe restarted stream, my computer and the server

[faint jasper]

multiplayer hasn't worked for me since day 1, nothing I try is working, it's allowed on firewall, changed DNS settings, nothing is working. Any fixes?

[hollow relic]

so my friend is having an issue when trying to connect to my server (locally hosted), and cannot host his own. for all the regions it shows "NA" does anyone know a fix or why that would happen

[lime topaz]

WIndows 11 ? You getting UAC popup every time ?

[peak pulsar]

yes

[lime topaz]

It's either the AI garbage "Smart App Control" or you set game executable to run as Admin.

[eternal atlas]

Is there a Console Command to add a password? I just started a Survival Server dedicated server and I want to password protect my server. So I am open to another option.

[void flower]

Hello, I need help transferring my character to the Save folder. Every time I do, it creates a "copy" folder and the game won't load, forcing me to reinstall it. Can anyone help me?

i have the entire "R5" copy of my AppData\Local\

[eternal atlas]

Can I ask why you would do that?

[void flower]

because I had the game on Epic and I'm switching to Steam

[eternal atlas]

ahhhh

[steady stream]

Why?? I have Directx12…

If I can’t run it, I’ll refund it…

[jade scarab]

read that again. it says directx 12 is NOT supported. need to use 11

[lime topaz]

Share the DXdiag report here.

[lime topaz]

DX11 isn't supported in this game.

[jade scarab]

then what is?

either way, default steam settings should let the game run

[gleaming wadi]

this is exactly what my friend has. All my connection services show as Available for EU/SEA/CIS. But my friend has them all showing as N/A. Not able to join or host.

[steady stream]

@lime topaz

[lime topaz]

I swear i'm in a kindergarten sometimes:
Share the DXdiag report, not a screenshot of it.

[last trail]

Still an issue? I cannot connect to a friends server

[cold talon]

w11 run

[steady stream]

@lime topaz not sure how to do this… if I can’t download and run it, I’ll just refund no big deal.

[gleaming wadi]

i would like to find an answer to this also!

[copper vector]

Anyone knows which files I would need to transfer to a dedicated server to be able to pick up on where I left?

[lime topaz]

Pinned message in this thread.

[copper vector]

Cheers

[upper glacier]

I've seen this before. Basically, Windows adds those flags to reflect a sort of software support.
But, the device lacks the hardware level instructions to actually use features like Shader Model 6.6, etc.

[lime topaz]

NVIDIA Quadro M1000M
Is a DirectX 11 card, so not supported. Refund it is

[steady stream]

Then why is last line stating directx12…lol

[native plank]

Anyone else having problem to join newly started server? It starts to load then just sends us back to main menu. We have tried both direct IP and invitation code. Yes we have restarted the server and changed the modes direct IP and invitation code.

[night finch]

have the same problem with oure server

[lime topaz]

That's an OS level support, you have Windows 10 so it has software support for DX12.

There's a reason why you share dxdiag report instead of a screenshot of the first page:

Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1

[native plank]

ok hosted by Nitrado aswell?

[night finch]

no

[sharp linden]

Running Windrose dedicated server via Pterodactyl (Docker + Wine).

UE4SS is installed correctly (dwmapi proxy + mods), but it never loads—no UE4SS logs, no RCON listener (27065).

Tried WINEDLLOVERRIDES="dwmapi=n,b" with no success.

Has anyone gotten UE4SS injection working in a headless Wine environment, or is this a known limitation?

[upper glacier]

It's like a compatibility patch, or flag, or badge, because you can play games built in DX12, assuming the game isn't using the UE5-specific features

[steady stream]

No worries I’ll just refund and have money.

[subtle thistle]

its been a issue with the new patch that came out, you can try and force proton as the game is supported on steam deck so might be a work around

[flat nebula]

The Game won't Launch.

Windows 11 Home 64-bit
12th Gen Intel Core i9-12900KF
NVIDIA GeForce RTX 4060
32.0GB

[jade scarab]

all of mine say available and still can't connect

[lime topaz]

In what way ? Could you be more descriptive ?

[jade scarab]

because that's showing your system specs

[flat nebula]

press play on Steam nothing happen

[kindred river]

Im using a dedicated server from gportal, starting seeing our first performance issues when multiple frigates are docked in our bonfire area. Anyone else seeing lag/rubberbanding/server crashes when fighting with frigates?

[fresh stone]

Game stop on loading if I join my friend server

[gleaming thunder]

Bf and i are on the main menu but our sever wont load anymore

[lime topaz]

Could you share dxdiag here ?

[upper glacier]

Check your event viewer (win button + s and type event viewer, should pop up) for events that coincide with the crash.

And.

Press Win button + R and type:
%localappdata%\R5\Saved\Crashes

This will open your UE crash logs folder and it could tell us why it's not initializing/crashing on startup

[terse topaz]

5th day trying. still stick in a loading screen forever.

[upper glacier]

oh yea, in the crash folder, look for the Crash Context file and just edit the name to add a dot txt on the end so it's easily readable via np++ or something

[bold garnet]

hello, we've got a dedicated server and have been playing until an hour or so

[flat nebula]

you mean this?

[bold garnet]

my friend and I tried to join again, and now after the loading screen, we both get back to main menu

[lime topaz]

It is possible that you have AVX CPU instruction set disabled in BIOS. Been a few reports from Intel Alder Lake users with this issue.
The game requires AVX to be enabled.

[upper glacier]

right click on that first file and open it with notepad or notepad++

[bold garnet]

this is the server log

[lime topaz]

That is a user error of you trying to forcibly run the game in DX11 mode.

[upper glacier]

lol I just saw that xD

[lime topaz]

Though i suppose you did that because the game wouldn't launch to begin with.

[flat nebula]

yes

[lime topaz]

Do check the BIOS then.

[lunar river]

No because that would invert everything.

[bold garnet]

we are trying to load previous backups, no luck so far

[upper glacier]

can you check the crash context file from when you initially attempted to launch it?

[lime topaz]

I bet there won't be one, if the user didn't even see a game window 👀

[upper glacier]

if the engine manages to initialize, UE will attempt to log something, but if it didn't make it that far, the Steam logs might show what's going on during init

[molten condor]

Does anyone know if there's a good way for a server admin to view the state of the server? I can't seem to find streaming logs or anything indicating how many people are connected. I'm running it as a docker container on a headless linux server and it's all working fine- i'd just like to be able to see what the state is from console.

[upper glacier]

and, if anything, the event viewer may have logs from what's causing the launch failure

[lime topaz]

-log creates a live console window, otherwise the server runs in true headless mode (i.e. as background service) and only logs to a file.

[flat nebula]

no crash report for that

[molten condor]

OK, i'll try that, thanks

[flat nebula]

looks that is enable

[upper glacier]

if it's not getting that far then it could be a networking error

[lime topaz]

That from BIOS or a Windows utility of some kind ?

[flat nebula]

from an app HWiNFO64

[upper glacier]

could attempt to ping the game server using nslookup in pwshell to see if it's able to connect at all

[lime topaz]

It's likely going to check against HW database rather than actual system capability.

[flat nebula]

will check on BIOS then

[karmic sable]

i don't know who to contact, my friend opens the game and it keeps the loading screen for a long time, does not even get to the character screen. i have done everything to help. some have extra accounts in their r5 accouts folder, he has one account, one player, one world.
validated the game, reinstalled it, did everything. but nothing is working.

[leaden stirrup]

I cannot join my server, soon as i try it fails and crashes my game and the server itself.

[lime topaz]

Has this friend of yours played the game at all at some point ? (i.e. have had character and game world saves)

[karmic sable]

ya we played since day one, he was hosting

we have backup files of the server and his player account

right now he is uninstalling the game again and i'll delete all windrose related files and then replace them once he reinstalls the game

[lime topaz]

And just to confirm: Once the game actually loads, the menu is empty and only "Quit" button is there ?

[karmic sable]

it does not load to the menu, its just an ongoing loading screen. no character option or anything

[karmic sable]

he has a family member that uses their own steam on his pc, they can play the game just fine

[lime topaz]

His save is likely borked.

[winter yoke]

Hi! I think I found a bug. When I put my items into a chest, then leave the game and come back, I still have all my items in my inventory even though I deposited everything. Is this intended or is it a bug?

[coral sky]

I've had a bunch of client crashes after the most recent update. Before hand I had roughly 40 hours without a crash. Any others experiencing similar problems? Thanks! 👍

[karmic sable]

should we delete the winrose files, the ones that are in account, player and world then try starting again?

[lime topaz]

Make a manual backup just in case but yea

[karmic sable]

ok thank you arc

[sharp linden]

Thanks, is it hard to get proton running in pterodactyl if you’ve tried?

[flat nebula]

Just checked, wasn't enable, but I change it to enable and still don't work

[lime topaz]

Same result or a different outcome ?

FYI if you set any compatibility flags on the executable file; remove them.

[flat nebula]

same result and no compatibility flags

[subtle thistle]

yeah its a bit tricky for sure

i know there are no gpu passthroughs by default found that out the hard way lol

[lime topaz]

In that case your best bet is to see Windows Event Viewer for that crash log.

[sharp linden]

I’ll figure it out hopefully I refuse to run anything on windows 🫩

[subtle thistle]

well i would run proton on the bare host out Pter and use via steamcmd so you have not container headaches

[narrow thistle]

Hi everyone,
does anyone know if there’s a creator program or a way to apply as a content creator for Windrose?
Thanks!

[subtle thistle]

i would contact kraken via email

[sudden arrow]

can you change difficulty on a custom server?

[upper glacier]

that exception code is an access violation...

[lime topaz]

Last one before going to bed: Have you verified game files in Steam yet ?

[upper glacier]

something's blocking it

[flat nebula]

yes

[flat nebula]

what can it be?

Is this of any helps?

[noble python]

best way to stop the dedi server .bat file ? does it save if you just close the window?

[radiant plume]

I need little help. I tried to migrate our world from one hoster (dedicated server) to another. I simply copied the "World" folder. Changed the WorldID in the settings etc. But the server now keeps restarting and giving and error "Error loading record 'R5BLIsland[7F3AE0E1998C4D5ABD9AD957C2BD5A11]'". I also deleted the LOCK and LOG files already, nothing changed. ServerDescription.json also contains the right same WorldID as the folder. Should be ok.

[upper glacier]

the event bex64 is a buffer overflow exception, and it's being called during handshake.
it could be Windows dep (data execution prevention) treating it as malicious and preventing it from init

[fast bridge]

Did you change in the ServerDescription.json

"PersistentServerId": ""
"WorldIslandId": ""

And in the World Description

"IslandId": ""

[radiant plume]

Yes, the IslandId in the WorldDescription is the same as the World-Folder. The WorldIslandID in the ServerDescription is also the same. PersistantServerID is unchanged since that should be an internal ID from the new hoster?

[upper glacier]

and that stack hash c58d appears in situations when a third-party security type entity attempts to hook in to the process at launch...
that could be exactly what's happening.
try adding both of the game's executables (the regular windrose exe and the windrose with the long shipping 64 name) to the exception list.

[noble rampart]

Am i the only person having huge fps drops 100 to 20 and it always happens

[warm coral]

Im running into an issues where when i try to connect to my friend it just pushed me back to the main menu and same thing is happening to them

[wooden inlet]

I was not exactly sure where to post this, but I am having issues running into he game. I’m getting 7-15 FPS. I have a AMD Rayzen 9 5980HX Gaming System. And I have the system set to 60FPS and at this point have everything set to Low and still no change in Frame Rate. Any suggestions on What or How I should proceed cause at this point I have wasted $26-$28 on and game that I cannot play.

[tropic surge]

Hello I can't manage to join my friends server,it stuck on the loading screen and can't find a solution how to fix that

[upper glacier]

@flat nebula ok, had to find it again, it's not like adding an exception in the virus scan.
Go to windows security and "App & browser control" then "Exploit protection settings" and at the top click on "program settings".
You'll probably need to add the game's exe's, so do that, then click on them and "edit".
Scroll to find "Data Execution Protection (DEP)" then check the box "Override System Settings" and toggle the switch to OFF.
(control flow guard is another setting that can be turned off...it's responsible for a lot of UE5 stuttering)
And Epic says to clear the shader/download cache after.

[mild current]

So the issue with not being able to connect to a dedicated server persists. No update on this? See no proposed solutions here either. I get to play the tutorial and then after cutscene I am kicked out to main menu. My friends can play on the server normally no issue it seems.

[leaden stirrup]

Local server stopped workin last night, now crashes game and server on join. Running the indifferent broccoli install on a k3s stack. Got everything backed up so I'm good to try anything at this point.

[lyric glade]

Can anyone help me get back on my world? My friends and I put about 20 hours into a server and now when I try to launch it it just throws me back to the menu.

[upper glacier]

Make sure that you have network discovery on.
When the game is running, check in your Windows Services that both "SSDP Discovery" and "UPnP Device Host" are enabled and running.
In your advanced firewall settings make sure that both Windrose executables have their connections fully allowed.
You may have to make sure that UPnP is enabled in your router.

[somber locust]

im getting a huge FPS drop from last night to today, last night i had between 80-100 fps and now im getting 40-50fps and nothing has changed on my system - any advice?

[clever idol]

Hey, does anyone know if we can create a Nitrado Server with an already existing multiplayer save?

[modest cove]

Tried uploading a local file to a server, but the worldID keeps changing in the ServerDescription.json, even when I remove all the backups and logs and manually put the worldID in again but nevertheless it generates a new world file? Does anyone know if theres a fix for that?

[limber sorrel]

Subject: 80h Progress Lost - Infinite Loading Screen (PC & ROG Ally X Sync Issue)

Hi developers!
I am writing to report a critical issue with the "infinite loading screen" that has completely locked me out of my 80-hour save file.
I’ve been a huge fan since the Demo (where I put in 282 hours) and I currently have 80 hours in Early Access. In the Demo, I managed to keep separate saves on my PC and handheld without issues, but now with Steam Cloud in Early Access, I’ve lost everything. I reached the Foothills (Zone 2) on Hard difficulty, with over 40 hours dedicated solely to grinding materials and reputation.
I’ve been playing on both my PC and my Asus ROG Ally X (2026 model). What hurts most is that I found an incredible, perfect location for a "mega project" base. Since 90% of the world is procedurally generated, I’m terrified I’ll never find a similar spot again in a 4th playthrough. This would be my 4th time starting over (counting Demo transitions), and I simply cannot bring myself to redo the starting quests and crew recruitment until I know my progress is 100% safe.
PC Technical Specifications (High-End Build):

• Processor: AMD Ryzen 7 7800X3D (8-Core) @ 4.20 GHz
• Memory: 32.0 GB RAM (6000 MT/s)
• Graphics Card: 16 GB VRAM GPU
• OS: Windows 11 Pro (25H2)

Handheld Technical Specifications (Asus ROG Ally X):

• Processor: AMD Ryzen™ AI Z2 Extreme
• Memory: 24GB LPDDR5X-8000
• Display: 7-inch FHD, 120Hz with VRR

My questions for the team:

1. Is there any way to repair or convert my current save, or is it permanently lost due to the "infinite loading" bug?
2. Since the world is random, can I at least recover the "world seed" or location data from my corrupted files?
3. I can send you my save files and logs immediately to help you investigate if anything is salvageable.

Save stability must be Priority #1. I love the game—I've even shared screenshot collections of my bases—but without a reliable save system, the progress feels like a gamble.

[mild current]

Thanks. Everything was on except upnp, both service and router was off. Turned both of those on and rebooted router and PC. Deleted save file. Still not working.

[plush spruce]

Hello smart people! Question, if i run a server that has mods, does the player connecting to it need to have those mods too to be able to join?

[upper glacier]

Since you made a change to the network, maybe an ipconfig /flushdns might be helpful.
Are you using your ISP's DNS?
Oh yea, do you have ipv6 enabled? ipv4? (I believe Windrose does not have an ipv6 connection, so it could make things act strangely)

[mild current]

I am using automatic DNS so yes. Turned of ipv6. Still same.

[dreamy mauve]

Anyone else getting this error crash had it a few times now on Solo game play and also on a dedicated server play,

[gritty robin]

hey yall. I set up a multiplayer server through 4NetPlayers for me and some friends. Last two days was smooth sailing.

However today, no one can connect. Nothing seems out of place or changed in the server admin panel.

Any ideas? Currently, 4NetPlayers CS is off work, so I cant contact them until tomorrow, but I have heard mumblings that this is an issue.

[manic mulch]

the only work around that worked for me was switching to direct ip - which diables invite codes - so they wil all need the ip and port number/pw if you made one

[mild current]

So I have to set that up in server settings?

[manic mulch]

yes

[upper glacier]

Using the ISP's DNS can be a detriment because it's like trying to find the friends you want to connect to by shouting "I'm over here!!" at a concert with 100k other people. Or, the ISP's security thinks it's bad and blocks it, although Windrose uses port 3478 which is widely used for a number of apps like Zoom and Teams.
Still, it's not difficult to edit it from auto and use a better DNS like Google's or Cloudflare.

You could also try NAT forwarding or, as GOAT mentioned, a direct IP connection. The latter should be failsafe.

[drifting chasm]

Does anyone know if it is possible to move/transfer my server to a different host than nitrado, and keep all the stuff I built in it?

[mellow nexus]

for direct IP, just change UseDirectConnection to true, and set DirectConnectionServerPort to the UDP game port?

[small rain]

I have over 60 hours of gameplay so far in Windrose and last night I got off for a bit for something. However, when trying to launch the game now it just sits at the Loading screen and won't completely load. I ran the troubleshooting that was mentioned on the website about the R5 files and such, but that did not work.

Just to keep make this easy, this is all the troubleshooting I've tried:

• Uninstalled & reinstalled the game.
  -Verified the integrity of the game files.
  -Created a backup of the R5 folder(put one on the desktop, and renamed the one in the file to R5.old) and launched the game. This DID launch the game; however, lost my character so I deleted the new R5 and put back my R5 folder.
  -Followed the steps on the website on how to delete saves & how to restore backup from game client.

None of these worked so I am at a complete loss on how to fix this. Anyone have any suggestions? I really don't want to start all the way over.

[devout river]

something system-wide happening again?

[manic mulch]

yes in the server descpiton json

[humble tendon]

I am having the exact same issue.

[mellow nexus]

thanks, and no DNS resolution support, requires IP address in GUI?

[manic mulch]

you mean to get into the server with the game clinent?

[mellow nexus]

yes, can i use a domain name I own that DNS A records to the server WAN IP instead of the WAN IP?

[twin mica]

same here long loading screan 5-10 min and this after

[modest compass]

Hey, we can invert the camera when walking around but we cant when on the ship which is really frustrating when trying to aim the canons after being ised to inverted camera controls. I hope this can be fixed. Other than that this game is amazing.

[manic mulch]

oooh so DDNS then yea that works to just type in what ever that is and make sure the port is open

[mellow nexus]

and any known issues with the dedicated server not liking hairpin NAT even when allowed in my firewall?

[small rain]

This is what I get after an hour. Nothing happens lol

[manic mulch]

that im not sure about you can try and see if it works 🙂

the way i have it is just normal nat and ddns for the freinds - port open to the server in a vm

[mellow nexus]

thanks, trying to get it to work and not working. the join code works, but when i enable usedirectconnection, the join code stops working, and the ip/domain name also do not work. do you think its likely the join code uses a tunnel or something?

[manic mulch]

yea they dont work togher

its ether direct ip or invitecode

[mellow nexus]

i switched to opnsense and my network is quite the mess right now tbh. very well may be a rule issue on my side

[humble tendon]

Let me know if anyone has time to help. I'm having trouble connecting to my dedicated server. I finished the quests to Tortuga, and my friends can connect to the server. The server is located at my house on another computer.

[manic mulch]

new and intersting things heheh

[mellow nexus]

yeah, work has most of our stuff on fortigates, so i get the best of all worlds lol

[humble tendon]

<3GOAT3< You should join my server. We are the Sacred Goatherders. 🙂

[manic mulch]

heh sure why not lol

[humble tendon]

Of course, I can't play on my own server, but I'm hoping that will be fixed eventually.

[manic mulch]

are you hosting it your self on your local network as well?

[humble tendon]

yes, I have a linux/pterodactyl system

[manic mulch]

do you know how to turn on direct ip ?

[humble tendon]

No

[cinder compass]

Anyone's Character get Erased?

[pine haven]

having a issue the game. im stuck on the loading screen and when it fully load its just a quit game option only . it started out when i was playing on my other laptop and hop on the my main comp. it didnt cloud sync.

[small rain]

Seems to be happening to a lot of people. My world is fine, but my character is corrupted(not allowing me to enter the game). I shared my files with a friend to test this. He can load into my world just fine on his character, but when he tries to load into with my character it just sits on the load screen forever.

[gritty nacelle]

Home hosting is not my area of knowledge
But file config wise.
but stop server,
open R5/ServerDescription.json
Enable UseDirectConnection
Put DirectConnectionServerAddress as the ip
and set DirectConnectionServerPort to be your port.

This will disable invite codes.

[empty yew]

Does anyone's game failed to start and keep saying this even tho you allow it?

[sonic swallow]

Anyone renting with Nitrado and have crazy server lag especially when on water? Making it difficult to play.

[sullen marten]

hello i rented a server from Nitrado but when i press connect and write down the ip stuff just says loading then nothing happends after like 1 min

[cinder compass]

Did you find a solution?

[small rain]

Nope not yet.. still looking and will let you know if I find something.

[dreamy socket]

i'd recommend opening a ticket with them, I've seen a slough of issues with them.

[cinder compass]

I just tried copying my friends entire library and updating the steam ID and it started over with a new character creation screen

[small rain]

Yeah I know I can do the same, but I was level 13 which is pretty long to get to. I don't want to start at level 1.. plus leveling is tied behind quests. Will you have the quests/POIs on a fresh character in an old/existing world?

[cinder compass]

Same World ID, so that didnt change. But, Character Creating is borked.

Quest Locked leveling is kinda....meh

[dreamy socket]

all progression is tied to character so it would have to be redone.

[small rain]

Even so.. 80+ hours lost is very disheartening. Probably just gonna quit at this point unless they can implement a fix somehow.

[woeful hound]

I cant even load into the main menu anymore.... Ive tried redownloading several times to no avail. Anyone else having this issue?

[small rain]

Seems like a lot of people are, including myself.

[mild current]

I managed to get it working with direct IP and managed to get it on cloudflare DNS for easier connection. Could connect and play. But quitting and connecting again crashes the server. I think that issue has something to do with AMP and Wine. Here's the log with me connecting once, then disconnecting and trying to connect twice with back to menu. https://pastebin.com/t0DQFbw2

[mild current]

Direct ip setting worked. But then I stumbled on an issue with AMP/Wine crashing the server on reconnect.

[hollow jackal]

can someone help me find the demo because on steam the download demo isnt poping up

[formal surge]

I cant get into a friends server or host a game. just goes from loading menu to main menu

[vagrant cradle]

i cant either it was fine now just in a loading loop or crashing to desktop

[leaden rampart]

Yes, it's horrible. Was getting ready to enjoy some of that sailing lag just now, but come to find out now that I'm on my desktop I can't even get to the title screen because of the infinite loading screen/cloud save situation. It's lit 🔥

[sonic swallow]

That sucks....I am trying to open a ticket but am being blocked by their AI chat.

[daring warren]

I deleted the save data and started over with steam cloud save off. Steam cloud saves are corrupting saves right now. I havent had an issue since.

[leaden rampart]

Not shilling for anything, but the Cloudflare thing works FYI. Got rid of the infiniload screen

[marble crest]

Hello there, don’t know if this is the right place to come for this but literally tried everything else I’m trying to join my friends invite code server and constantly getting stuck on the loading screen. Others have managed to join. Just not me I’m using a 4g modem (not the best I know) but does anyone know a way to get me on the server?

[unique copper]

All 3 of us on our EU server lag alot
When opening inventory or interfaces
Or leaving them

Is this normal?

[dreamy socket]

fixed this one.

[dreamy socket]

is the server acknowledging a connection is initiated? It can be found if the provider has a console.

[sudden ocean]

playing solo offline, looking to buy a dedicate server from Nitrado. Can i move my world on my local computer to the dedicated?

[gray current]

Usedirectconnect keeps changing from true to false

Do i need to delete the invite code?

[gritty nacelle]

You likely have a setting on your settings pag overideing it.
And no you dont need to delete it

Are you useing a egg from someplace?

[manic mulch]

https://giphy.com/gifs/taxi-bolt-uber-ZPzw2Oinm83Kgz2zrE

[slim totem]

Hey all, with the co-op modifiers set to 0.0 in the world settings, does this mean that when we do boss fights, the same modifier applies to the boss and not just regular mobs? We noticed that with the modifier set to 0.0, the boss health dropped significantly faster if only one person was logged into the server vs 4 of us fighting the boss. All appropriately geared for the boss so gear is not the issue.

[gray current]

But I don't

i save the .json file with it set to true. start the server and watch the console..and it keeps setting it to false

[upper glacier]

perhaps make it read-only?

[gritty nacelle]

Hm, Can you check your variables? See if theres anything on the egg

[copper scarab]

Friends and I are having difficulties with NITRADO server frequently booting us to the main menu with no error message. I don't imagine this is a unique problem?

[gritty nacelle]

Going off #1495518685719433246 seems fairly common.

[dry thorn]

I have a windrose server setup on unraid at my house. My understanding is that it is a docker running WINE to run the server. Every time I restart the server, it creates a new world. The old files are still there, but updating the server config json doesn't seem to persist. I have been stopping the server before each edit, but the old world ID i paste in gets overwritten each time. the logs states: "Z:/serverdata/serverfiles/R5/Saved/SaveProfiles/Default/RocksDB/0.10.0/Worlds/F93157E4685040627FB960605099E090/WorldDescription.json' is broken. WorldDescriptionFile 'WorldDescription.json' not found". What can I do?

[iron ridge]

This was an ongoing known issue at least over the weekend. Did you look in #1493364524705775657 for others with this issue?

[livid sage]

So I have a server and have adjusted my graphics on game but it still seems laggy any suggestions?

[iron ridge]

Look in #1298583059402063926 at the guide for servers see if there is info there to help you. Do not know if Linux is supported officially but sure others have figured it out. Seen something about it hold a second.

@dry thorn https://discord.com/channels/1260209458924224542/1495306794766172160

That should help you out. I knew I seen it somewhere was in #1491867519395299508

[iron ridge]

Anyone else connecting to this server? They having issues? Are you renting the server or running it at home?

[livid sage]

Renting g portal

It's just me on right now! Just set it up today

[iron ridge]

Okay, how does your game run in SP?

[livid sage]

lol what's SP

[iron ridge]

Single Player.

ROFL. It's okay took me forever to learn that. Do you know what MP is? ROFL.

[livid sage]

Nope

Here I thought I knew everything

[iron ridge]

MultiPlayer.

Think of how I feel? I am an OLD dog trying to learn new tricks.

[livid sage]

Ok I know what that is yes! How do I tell if my server is SP or MP lol

[iron ridge]

So back to the issue at hand sorry to go off rails. LOL How does the game work for you in SP.

[livid sage]

Laggy

[iron ridge]

Well G-Portal Server is a Multiplayer because others can join.

SP is just you playing.

[livid sage]

I have a 6 slot for my friends to join me

That is the plan

[iron ridge]

Okay so SP and MP are laggy. What are your PC specs?
CPU?
Graphics?
RAM Amount?
Installed on SSD or HDD?

[livid sage]

Ram 36
SSD

[wraith kettle]

Got a player reporting a new issue "I can't interract with anything." I check server logs, I find nothing, I suggest client and server reboot.
And finally the player come back to me : "I reassigned the keyboard key to a new key, and it work again".
😤

alpha are stressfull XD

[iron ridge]

Okay so RAM and Drive are unlikely an issue. What Graphics card do you have?

[livid sage]

Ryzen 9

[iron ridge]

Downside to a public server for an EA game. ROFL.

[iron ridge]

Ah is that a Graphic or CPU? Sorry I do not know much about AMD.

[wraith kettle]

ROOFLBRO you bring back memory... I experienced same issue myself with The Finals 🤣 🤣 🤣

damn.

[remote musk]

hi , my friend cant conect on my server , we are using the same dns and i turn off my firewall , what else can i do

[iron ridge]

Forward Ports?

#1298583059402063926 has a guide that should help.

[red condor]

Still completely unable to connect to my shockbyte server, I put the info in and it goes back to the main menu.

[livid sage]

Just easier to take a photo

[gritty nacelle]

Your specs are no the issue, Do you know your frames per second (fps) on the game?

[hybrid summit]

having same issue with hang error out of the bluie when i got home today - any fixes for this?

[gritty nacelle]

Can i have some screens?

[livid sage]

I have it on 120

[gritty nacelle]

Are you getting 120?

[icy terrace]

i cant join my friend it either just sends me back to the menu or i join for 5 seconds and it kicks me, anyone knows a fix?

[livid sage]

How do I tell

[dry thorn]

I did look in the FAQs, but have not found anything that helped. It says to be sure the folder name and 2 json files match the worl ID, and they do. Not sure where to look next. Thanks for the link, but it says I do not have access.

[iron ridge]

Check that 2nd link it directly is about running a server on Linux.

[dry thorn]

Both say no access

[iron ridge]

@dry thorn Ah okay go to id:customize get your server role that should get you in there.

That is all I did and it popped up.

I just looked a bit much to copy/paste so hopefully you can get in there.

[livid sage]

How do I tell if I am getting 120 fps

[gritty nacelle]

Are you on steam?

[livid sage]

Yes

[gritty nacelle]

Shift tab & go to settings > in game and you can turn on overlay prefromance monitor

[iron ridge]

Your PC is so powerful it might be too good for the game. ROFL. I have seen that with other games. Geez!! I was hoping walking you through sharing specs could get some one with more knowledge to help.

[gritty nacelle]

I suspect it could be 3 things that's causeing the lag, Settings (Ea game may not have 10/10 optmisations), Alot of loot dropped in world or the server not haveing enough resources this will narrow it down

[livid sage]

Okie lmao

[visual plover]

were there any people having issue updating their server?

[gritty nacelle]

Nope.

Who are you with ur self hosting?

[visual plover]

ive updated it on steam cmd, yet when i try to join it says the clients dont match

self host

[iron ridge]

Yeah do you have VALIDATE in your command/bat file? And I think FORCE INSTALL too.

Steam is known for having issues like that. Best thing sometimes is back up the save and bat file and reinstall.

[iron ridge]

Faster than troubleshooting.

[visual plover]

reinstall. copy ill try it now

[gritty nacelle]

Its Tuesday isnt it?

Nope steams thing went through earler it seems.

[visual plover]

so i just save my worldsave and settings and delete the entire folder yeah?

[iron ridge]

Yup take everythig you do not want to loose and reinstall. No graphic files so never takes long. Unlike when your client does this.

[visual plover]

i think i needed to set the path for where to update. im assuming at least. i just did the force install to C: drive and its working now

thanks for the help guys

[still storm]

I have 5060 and every time I open my inventory my frames drop to an unplayable amount how do I fix this? I alsom just feel like overallI I am not getting good fps on the game

[livid sage]

thanks for help ❤️

[iron ridge]

Something going on over there. Your PC is made up of more than just the 5060 however.

I have a 3070 running a solid 60 on high.

[still storm]

I have an intel ultra 5 cpu and 32gbs of ram

[iron ridge]

Well I can only tell you what my PC does. 48GB RAM with a CPU Brand: 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz

Not expert so best I can offer you is what I am seeing. Only running 2k however. It is EA do not expect that you can run that GPU at max 4K or beyond may not be ready.

[still storm]

I have 4k 240 hz

[iron ridge]

Yeah lower that to 2k see what happens. Game may not be ready for 4k yet.

[still storm]

thank you for the advice man

[iron ridge]

I know it sucks to hear but.....you have a superior PC to mine in nearly every way, Only difference I see is I am in 2k

Hope it works. Guessing you have no mods and tried File Verifying already?

[still storm]

yeah just vanilla are they working optimizing it for 4k

[iron ridge]

I could not tell you. I am just a player like you. I help where I can and learn at the same time.

I mean you could put in a #1493348541177794601 so that they know of the issue though likely they do already.

[still storm]

hey fair enough thank you for your advice man

[static parcel]

Where would I go for Docker Server support. Am I missing the channel?

[iron ridge]

#1491867519395299508

[static parcel]

Thanks. 🙂

[iron ridge]

May need to go to id:customize first to unlock that

[static parcel]

I see it, but I don't see anything about my problem. Basically Docker container works, but it refuses to create the ServerDescription.json file on first run

[leaden stirrup]

hey yall is anyone else havin issues with their server suddenly generating new worlds every time you join?

[static parcel]

I'm almost positive it would work if I wasn't having this problem.

And yes, I tried running the container as root

[iron ridge]

You are using Linux try in #1491867519395299508

[static parcel]

ok

[iron ridge]

I do not know the first thing about linxu

[gritty nacelle]

Seen that mentioned twice now, Are you self host or rented?

[leaden stirrup]

Self host on a linux distro with a kubernetes(?) stack. We don't have external players either, everyone is local.

[iron ridge]

Mod Showcase has a guide for what you are looking for. Odd as that may seem.

Like 4th thread from top

[leaden stirrup]

gotcha

[static parcel]

who docker are you using man?

[leaden stirrup]

Using k3s, not docker. Similar container process though.

[static parcel]

Ahh gotcha

I certain versions I noticed this:

GENERATE_SETTINGS=true

Set to false to skip all config generation and patching. The server will start using whatever is already in ServerDescription.json on disk or create a new one.

So, this might also apply to it creating a new world every single time you boot up the server

[leaden stirrup]

maybe

[static parcel]

Is it when you log in, or when you boot up server?

[leaden stirrup]

its on boot up, logs are spitting out a different string in the world var. Not sure what the join info is after fixing as my vpn keeps blocking me rn.

We have had a ghost container hanging on processing on a few pod restarts

[static parcel]

Ahh, whelp... I'm not the best with k3s, not my field.

[leaden stirrup]

its just lightweight k8 if ya used that. I'm not attempting to spell the actual name

@static parcel what docker install u usin

[static parcel]

https://github.com/indifferentbroccoli/windrose-server-docker

[leaden stirrup]

I'm also using that

[static parcel]

That is what I am using

I can't get it to create the files on first run

it just errors out

[leaden stirrup]

you got it mounted right?

[static parcel]

yep

[small pulsar]

Anyone else get random DCs on their server? My friend and I both get DC'd at the same time on occasion. Server doesn't restart

Running a dedicated

[static parcel]

or I think

[glad gulch]

Just came looking for this. Not sure why it happens and I have to close the game or I get stuck in a loading loop

[small pulsar]

Yeah that and not being able to use my invite code anymore is plaguing me atm

[errant path]

Hey guys! My friends and I have been experiencing major frame drops and lag spike issues in the game ever since the most recent patch, it is most prevalent in Multiplayer, but the lag is found in Solo gaming as well. Some of these spikes have been enough to crash the game in its entirety, has anyone else experienced such frame loss ever since this last update, and have any workarounds to recover said lost frames been discovered, or is the problem even being addressed by Kraken currently?

[leaden stirrup]

check the yaml

[static parcel]

What am I checking for?

[leaden stirrup]

check the persistent volume mount location and that it actually exists

[static parcel]

I mean I didn't really change the yaml

yes the files are there

[leaden stirrup]

whats ur error

[static parcel]

all the files in server-files are there, steam got them, and the server goes to load, but, it says can't create ServerDescription.json

[simple fable]

I need to email the game developer of Windrose to discuss promotional opportunities. Could you please send mail id?

[static parcel]

then the whole process timeouts and start back over from the beginning

I could create my own ServerDescription.json but they have that unique ID that the server creates or whatever

[leaden stirrup]

does it already got a json

no ok

[jagged bear]

helo guys we play the game me and my frind when we start the game its stuck in the loding screen even we sub to nitrado and got the same issue we delete the game and the same thing happen any help pls ?

[static parcel]

Nope, the two jsons and the save directory are not created.

but I think it's all because of the failure to create the ServerDescription.json

[leaden stirrup]

possibly, does the server got the correct perms? my json is under a root protected folder, R5

cant even seen it unless im shelled in as root

[lime topaz]

Remove the "run as Admin" flag from the executable and ensure the app is not blocked by any of your security apps.

[static parcel]

I have it in a subdirectory of root, and I've tried executing the docker with root

sudo command

I thought of the permissions

[empty yew]

Yeah, it was resolved. Just did some driver updates and it all of a sudden worked for my friend.

[leaden stirrup]

one the game made or u

[static parcel]

Look for your issue do this:

Add a line in your .env
GENERATE_SETTINGS=true

[static parcel]

Well I made the directory everything is in

what is the last thing you see, when the server is up and running?

I see... Server is starting...

and nothing more

[leaden stirrup]

hmm

i see a lot more

[static parcel]

Ok

I think it might be a permission issue, but the problem is I see the permissions as FULL

755 I would guess

so I don't get it

[leaden stirrup]

so my files are under are all the /home/steam/ directory

[astral hound]

anyone else having issues with firing cannons

[leaden stirrup]

the install made the steam dir , i believe

[static parcel]

Let me check a few things

Yeah I have no clue what is going on. Never seen anything like this, it just won't create those files. I didn't change a thing from what I downloaded when it came to directories. I've installed other games in the same area. But this game won't create the proper files and directories on the first setup.

[leaden stirrup]

thats weird ngl

[static parcel]

Yep, did you add that command to your .env file?

[leaden stirrup]

nah, my shell doesn't got nano or vi as root for some reason and i'm tryna figure that out

core@pc has nano but root@pc doesnt

[static parcel]

sudo apt install nano

that'll add it

[leaden stirrup]

thanks, its been way too long since ive needed to do that lol

[static parcel]

LOL!

[leaden stirrup]

👀 bro what

[static parcel]

You might have the minimal install

which can be sorta a pain, cause it will not allow certain things to be installed

I always go with normal, but not full

Just do this:

sudo apt update
then sudo apt install nano

[leaden stirrup]

its some fedora install idk, i didnt install it

[static parcel]

ahh, gotcha

just try those two commands, first update, then after the update is finished try the nano command again

[leaden stirrup]

dope thx

[abstract carbon]

Anyone having crashing issues? I play on a nitrado server. And my game has been crashing non stop today. Yesterday no problems today it’s crashed my game and my pc a few times. Any recommendations to look into?

[static parcel]

I'm attempting to reinstall the whole game again from scratch.

I don't think I will have a different result, but why not try.

[leaden stirrup]

may as well try, somethings funky with ur install anyways

[static parcel]

windrose | ====Starting Windrose Dedicated Server====
windrose | ====First boot detected - ServerDescription.json not found====
windrose | Starting server temporarily to generate default config files...
windrose | ServerDescription.json was not generated after 120s - server may have failed to start
windrose | Killing temporary process and exiting
windrose exited with code 1

[leaden stirrup]

it workin?

[leaden stirrup]

do u know where this is located btw

[static parcel]

There is whole line of the failure

windrose | ServerDescription.json was not generated after 120s - server may have failed to start

[leaden stirrup]

gotcha

[static parcel]

that is the main part of the failure

You don't see the .env file?

I think there is a .env.example that you are suppose to rename to .env and use

[leaden stirrup]

unless its under some other folder, theres nothin

[static parcel]

Hmmm, maybe you have an older version of indifferentbroccoli/windrose-server-docker

[leaden stirrup]

I doubt it, it pulls directly from the github on server start

[static parcel]

In the latest version there are 4 files you should have downloaded...

.env.example
Dockerfile
docker-compose.yml

[leaden stirrup]

but where r those supposed to be located

[static parcel]

In the main directory where you execute the docker compose

[leaden stirrup]

hmm

[static parcel]

I usually download the zip and do it manually, thats all. Just another way to do it

[stuck skiff]

Hi everyone, I installed Windrose for the first time two days ago. It made my PC crash when I tried to launch it, I tried to launch it a few more times and it kept crashing my PC. After that, my PC kept crashing every time I played a game or tried to launch a game.
I installed Windrose on my C: drive, I had the newest NVIDIA drivers, and never had any crashing issues til I installed Windrose. I ended up doing a system restore and that fixed my PC.

Anyways, I really want to play Windrose but I'm afraid the same thing might happen. Is it safe to try downloading it again? Or should I wait a few more days.

Thank you!

[leaden stirrup]

pc crash or the game crash

[static parcel]

Latest Nvidia/ATI drivers?

[leaden stirrup]

do u know where u put the .env file

[static parcel]

SO here is what I did, I download the zip, put all those files into a directory on my linux wsl, then ran docker compose up

It's like the manual way, but you need to find where your install directory is, the same place your .yaml file is, and add the .env in there

and put that command in there

[somber flame]

Hello I have about 45hrs of gametime on Windrose I progressed a lot in the game and I only play at internet cafes where once I'm done playing for a day, everything gets deleted and the PC restarts back into its default settings where all my accounts are signed out and so forth I hope you get the idea. I tried launching Windrose now and I couldn't load into the main menu. I searched a lot and on the official website it said I have to navigate to appdata and delete the folder "SaveProfiles" and disable cloud sync on steam which I did. Now the game loads and I've completely lost my level 8 character. How do I retrieve my save?

[leaden stirrup]

how does that .env file get used tho? a modifyed yaml? if its never called on its useless

[static parcel]

It's called on in the yaml file:

---

services:
windrose:
image: indifferentbroccoli/windrose-server-docker
platform: linux/amd64
restart: unless-stopped
container_name: windrose
stop_grace_period: 30s
ports:
- '7777:7777/tcp' # If using direct connection
- '7777:7777/udp' # If using direct connection
env_file:
- .env
volumes:
- ./server-files:/home/steam/server-files

see .env

[leaden stirrup]

gotcha

[static parcel]

🙂

[static parcel]

I'm not sure about this, but if you deleted the local version, as well as the cloud version without making a backup, I WOULD THINK your character is gone. I could be wrong though.

[somber flame]

I just disabled cloud sync and simply followed the instructions on the website step by step.

If I re enable cloud sync, it doesn't load again.

[static parcel]

It might, I am not sure about that... let me check something.

[leaden stirrup]

think im rocking a differnt yaml cause i aint got that. Got a env var thats got stuff listed tho

[static parcel]

Deleting a local Steam file while cloud sync is turned off ensures the save file is removed permanently from that machine and that the Steam Cloud does not immediately restore it. The cloud retains the last synced version, but new game progress will only save locally, creating a, essentially, "local-only" state for that game.

[static parcel]

Well just add that one line then, and see if it works.

[somber flame]

I'm sorry it's 8am and I'm a little stupid tech related I'm gonna need it dumbed down to me I just need to know if this is it for Windrose or I can somehow get my character back? And as I mentioned before I only play at an internet gaming cafe or a PC club whatever you wanna call it so I don't really have anything saved for me in terms of files or folders once I leave a session.

[primal root]

Hey having some p2p connection issues.

Have checked everything the developers have suggested to try and fix it.

When I try to join my friends world, I am am to load in but the game kicks me back to the main menu after 5ish seconds. Sometimes I see the actual game and sometimes it just stays on the loading screen.

I have called me ISP, made IPv4 priority, changed the dns, et cetera but nothing seems to work.

The issue is oddly intermittent sometimes it let's me join, but more often than not it kicks me as stated above.

Did anyone else run into this issue?

[static parcel]

Bascially, you might be correct, as long as you don't have any new games locally saved, it might recreate your character when you turn Steam Cloud back on

[somber flame]

Well.. hoping the game even loads into main menu.

[static parcel]

This is what my AI Assistant says, if you delete local save files and turn off Steam Cloud, then turn it back on, Steam will generally re-download your saved games from the cloud and replace the files you deleted.

[somber flame]

Ehh the game just doesn't load into main menu when I have steam cloud turned back on. This is so frustrating.

[leaden stirrup]

whats the original problem? it wont load?

[leaden stirrup]

may of broke it lol nvm its goin now

[somber flame]

Yes I'm stuck in the loading screen before main menu. I probably memorized all the game tips atp.

[static parcel]

Yeah, I was looking through a few techie notes, and if you have the cloud turned on and it won't load, but when you turn it off it loads, that most likely means the save is corrupted

[sudden wraith]

Hello all! I've been playing since the morning of the 20th. Actually stayed up until 5Am yesterday and worked 10hrs afterwards...
Im sitting down to saila gain and my game keeps freezing on the loading screen.
Notes: Solo game, only character.
I've updated my Nvidia graphics card driver to latest.
I've turned off Cloud Save.
I've tried to force run in Direct x12
I can create a new world, with the same character.
I consistently get 10-15 seconds of loading.. then frozen.
"Applicationhang Detected" error in the background of the game. I've had zero issues with the game. I absolutely love it, and am totally addicted. I'd hate to have to redo the 25hours in two days that I've put into it... I was at work and planning my next Windrose steps in my head...
Please help.

[leaden stirrup]

yeah thats typically corruption but it could be savable

[somber flame]

Sooo.. is my character and save gone? gg?

[static parcel]

Yeah maybe... I'm out for the evening. I've been at this for a while. You guys have a good one. Thanks for attempting to help. Get back to me tomorrow if that fix I gave you doesn't work OrBs

Peace out.

[leaden stirrup]

have it sync, get the files from cloud and save the char data to another folder, re do previous steps and then recopy char data back in

[leaden stirrup]

peace dude

[somber flame]

Was that for him or me

[leaden stirrup]

u

[stuck skiff]

PC crash

i had to do a system restore cuz it was crashing my pc every 5-10 min

[leaden stirrup]

using a windows machine?

[winter saddle]

Hello all you beautiful people 😄 I hope everyone is having an amazing night/morning. I haven't had any issues in the 25hrs of play time, but I'm trying to log on now and then game keeps crashing I was wondering if I could get some advice 😄