🌐 Connectivity / Server Issues

[bitter fossil]

keep getting this connection error, any fixes yet?

[quick bear]

no

[trim pasture]

ye, I think playing on EU in the evenings is impossible for my friends and I right now 🙁

[devout isle]

Somebody that has the Connection Error timed out and waiting for a miracle to happen, anybody willing to go in the games files, in easy anti cheat and try launching that Easy anticheat EOS.exe and tell me if anything happens for them?

[atomic nest]

no it wont even open for me. and i tried many things with it. removing it and having steam download it again. i also treid to open it with powershell.

[trim pasture]

same thing every time currently

[devout isle]

Yeah that's what I've been playing with

[simple spire]

we need updates of devs. so many days and no update of the server or the problems

[sterile rose]

Hey atleast we got a community challange :3 thats much needed atm. Not any silly problem fixes

[north turtle]

Ok, so i had an old notebook i installed it and it made the login without an issue there.... just not a playable pc lol

[devout isle]

Weird, I wonder what's the issue then... if we have it

[fierce sphinx]

i got 60 ms on everything else, is eu messed up ?

[atomic haven]

I am using my phone now for USB tethering and it works. so it seems to be a router issue, i guess?!

[trim pasture]

I wish it was 248 for me, I am closer to 600 😂

[fierce sphinx]

so its not just me, smthings wrong with felloship ?

[reef current]

Hi, does anyone know what to do with this?

[devout isle]

Yes Silent Night

Couple of us

[fierce sphinx]

it happened to me earlier then stopped but 300 ms

[north turtle]

thats what we trying to figure out

[devout isle]

Did you get kicked from the game with an anti cheat message?

[trim pasture]

has been like this for all of my friends and me since the one maintainance that fixed the login queue and made the game more stable

[fierce sphinx]

i played yesterday there was nothing, but now me and my mates have this 300 ms, we live close to each other

[idle idol]

anyone else getting this constantly

[north turtle]

u did something or just out of the sudden it logged back in?

[trim pasture]

it's really random for us as well. most of the time in the evenings after work
sometimes we can do 1 dungeon fine and then it's bad again
I've seen many comments about ping issues especially in EU over the week though

[fierce sphinx]

just logged back in and it worked, but again 300 ms

[atomic haven]

https://tenor.com/view/wolf-of-wall-street-jordan-belfort-leonardo-di-caprio-one-of-us-jonah-hill-gif-5441859

[atomic nest]

i can log in sometimes but i cant enter dungeons

[devout isle]

Tried reinstalling multiple times, integrity, a lot of thing. Feel like 2 main issues are occuring here

[worn trench]

same

[atomic haven]

same 🙂

[fierce sphinx]

yo

those who still see 300 ms

outside on loading

just tried to log in to see and it says it dropped

[hoary barn]

Telekom?

[north turtle]

its so strange that i can login in one pc and the other i keep gettin the error

[devout isle]

Thats the EOS error right?

[north turtle]

ya

[devout isle]

I'm wondering if the NoEAS(0) means NoEasyAntiCheat...
But I'm not sure

[north turtle]

i even turned the security for memory integrtity to let easy cheat screw with my pc but still cant login

[devout isle]

I justr don't kno what changed between 30 hours of play time and this

[quick bear]

i dont get why you guys now search for a solution on our side.. everything else is working as usual

[north turtle]

just bored

[quick bear]

we could just start a review bombing - chinese style

[devout isle]

I submitted a ticket. wondering how long it will take

[quick bear]

you found a way to submit a ticket? xD

[devout isle]

I did haha

It's nicely hidden

[quick bear]

care to share a link?

i promise i am not planning to create millions of tickets via automation because im bored

[devout isle]

https://support.arcgames.com/hc/en-us/

[quick bear]

ty!

[north turtle]

Well at least i found the error its number 154 of easy anti cheat

[devout isle]

How did you get that?

[hardy spire]

Any same Problems ?

[tribal arch]

love this disconnect simulator, good game 👍

[quick bear]

that's sarcasm - now i get it

[fervent spade]

anyone found a fix for this?

[noble rune]

Game issue, ask the devs I guess.
It has turned from Login queue simulator to Disconnect Simulator
If you're playing on EU, try playing on US, feels like only the EU server is so screwed up

[loud nexus]

how do i switch servers?

been having this issue constantly since like a few hours ago

[noble rune]

Start menu, top right screen

[loud nexus]

glad to see im not the only one

[atomic haven]

i use my phone to teather 5g - that worked.
my guess is a (port) issue in some routers. but i am not expert

[north turtle]

Was having the easy cheat error?

[quick bear]

fixed for me! ty lol

[trim pasture]

we tried again after an hour break and ping is still an issue
300-400

[reef current]

I hate this...........

[devout isle]

Yeah, same issue, not sure what to do...

[devout isle]

Did you try with a VPN or another wifi/network like mobile device?

[reef current]

yea, dont work

[fading solar]

hey guys, sometimes receiving a large message upon disconnecting, which i will ss when it appears again. most of the time i am having random lag spikes, some short, others prolonged and it is affecting my experience.

tried verifying files the other day, one file was missing so it fixed it. hoped it would help, still having issues. not sure if it is worth reinstalling, or if something in the games settings is causing this to happen? im honestly fine on all other games i play.

also not normal for me to sit at 50-60 ping on games, usually around 20

[jagged turtle]

I just had this too, spooked me - but I've seen there's others having it today, so don't panic

[devout isle]

Would like any sort of update from support or devs on this please?

[dire needle]

Weird, I also had this happen after an anti-cheat message? It might just be general server instability? Mine coincided with trying a new keyboard so it scared me a little but it seems fine for now?

[devout isle]

Had this after anti cheat, but it's been going on for 3-4 hours now

[jagged turtle]

Was anyone else logging when they had the anti cheat error? Wondering if it was related, probably not

[dire needle]

happened to me in a quickplay for probably unrelated?

[lost oxide]

Game boots up, skip cinematic, no servers are listed, and I click the START button to no avail. After two hours of this, I briefly was allowed into the US Boston server for a maximum of 2 minutes before getting kicked out due to an HTTP error. Now, the game has reverted back to the previous problem I stated. No servers, can’t get into the game

[north turtle]

Just imagine being abble to play..... Must be cool

[ornate axle]

I live in Denmark, no VPN, typically no internet issues in any other games.

I get auto set to NA because I have about 110 ms on NA but 180 ms on EU. It's really odd, I have 40 ms in town on EU, the instant dungeon starts I shoot up to 180. Anyone else have similar issues or know of fixes? If it's related to steam potentially or this game.

[north turtle]

@cunning lantern

[sullen cairn]

I been getting some packet loss for the past few hours, it was below 10% which was playable but it is getting progressively worse. is anyone getting this issue as well?

[soft vector]

anyone have this problem? i just bought the game

[reef current]

New day, old problems

[ornate surge]

I might've found a "fix" for the "Connection Error"
What fixed the issue for me (at least from a litte testing): I simply clicked on the server selection drop down, clicked on a different server than my usual (for me it was switching from EU to US) and then clicked on my usual server again.

After that, no more Stronghold connection error for now. I know it doesn't make sense and shouldnt have any impact but you never know - maybe it works for someone else aswell.

What i tried what didn't work:

• verify game files
• uninstall game / arc launcher
• unplug router (that fixed the issue the first time i had it for the rest of the day)
• update drivers
• windows updates
• upgrade from windows 10 to 11
• disable ipv6

[wispy dawn]

or just fix the game... wtf - do 25 workarounds just to play a paid game.

[drowsy rover]

This fixed the Connection Error for me. The error has not occurred again. I tested it for about 5 raids

[signal shard]

I have the same issue, I bought the game and installed it yesterday, played the tutorial and a quick dungeon then logged off, haven't been able to log back in, I wasn't kicked by the Anti-cheat but I can't log in and have the same error message

[ornate surge]

Glad to hear it actually works for other people aswell. I don’t know how this can be the fix but it doesnt matter if it works 😄

[north turtle]

I needed to format my pc, so installed windows 11 agian, and game workin now, i hope u all dont need to do this to fix it too.

[reef current]

https://tenor.com/view/luna-hawow-awa-good-morning-morning-cat-cat-gif-1216186429259094074

[stuck lava]

Win 11 propaganda gtfo

[topaz siren]

2 day with the same issue

[devout isle]

Yea same here

Formatting fixes it apparently. But not sure if temporary or actual fix.

[reef current]

Can anyone actually help us with this problem? Or is this just a room for endless complaints into the void?

[mellow flame]

same problem for me...

[white pecan]

Hi, since the patch I constantly have 200ms. I've done speedtests, open other games paralell (all low ms 10-20). So it can't be an issue on my side. Anybody have the same problem? I really like the game and want to play, but with this 200ms it's just not playable. The people I play with don't have this problem.

[final girder]

This issue is really annoying. Any help regarding long loading and then error appear from the screen? Another problem is packet loss for random dungeon run...

[rare breach]

I'm getting this error 9 out of 10 times when im joining a dungeon. The one time it works Im getting the error after leaving the dungeon at the end. Im the only on in my group and its kind off annoying 🙁
Would also appreciate some help with this

[gaunt viper]

same here. Sometimes when i get in the dungeon i get big packet loss instead of connection error.

[wispy dawn]

I assume they just went on Holidays after releasing the game - lol

[astral hatch]

What is this

I keep getting this all day now. Game is unplayable

[amber kettle]

I have the same problem.

[old lion]

you have to play on US servers

high ping but you can atleast play xD

[ornate surge]

Try changing your Server to another one and back to your standard server and tell me if the error stops (atleast for a while)

[old lion]

No thats not working

[astral hatch]

@bloodstain no, it doesnt. I have the same issue immediately on Boston-Server

idk. I literally cant play the game right now.
Ive tried everything, even re-installing the game.
Funnily enough only I have this issue, my friends dont.
Not to mention I havent had this for the entire week, its just since today

[atomic haven]

I have a stupid "fix" for that connection error.
I use my mobile phone to USB tether 5G to my pc.

[atomic haven]

yea, for that

[subtle lynx]

this message comes after every dungeon

[astral hatch]

We cant even start any dungeons atm. I have this error before connecting in.

my friends also started getting it now :&

[atomic haven]

that is good news

more ppl need to have it

they have to adress it then

[fleet trail]

second day and i still cant connect to EU ffs

[prisma horizon]

not sure mate, its already a lot of ppl have this for at least a week and no info on it

[atomic haven]

thats me

[prisma horizon]

its like shouting into the void at this point xD

[bitter fossil]

actually helped, got one more error, then was able to play, who knows why, ty for sharing info, hope it helps anyone else👍

[white pecan]

hey it solved my ping. So i'm EU and since patch I have 200ms constantly. I switched to NA and back to EU and have now 50. But I'm pretty sure after playing a bit it will again go back to 200ms. How did you know this will work and what does this mean?

So the jumps between low ping and high ping are always in between loading screens.

[lean lion]

And its back! Have anyone tested VPN?

[devout isle]

So update for people, I had the EOS problem formatted, worked for about an hour and now this is showing up

After an anti-cheat message disconnect

The anti-cheat message is something to do with Authentifaction failed

[reef current]

I tested this in another game with Anti-Cheat (Hunt Showdown), and it also crashes due to an issue with Easy Anti-Cheat. For some reason, it's blocked, but I don't know why. Just in case, I also contacted my anti-virus support; it might be blocking it, but who knows? Everything worked fine with it two days ago.

[west stone]

Have same EOS problem (ConnectLoginNoEAS(0) failed with EOS result code EOS_NoConnection), tried reinstalling game, launching as adminstrator (stuff suggested for other games with EOS problems like Palworld). Nothing worked. Guess I`m missing halloween event. Great.

[agile urchin]

entire server at stronghold was lagging, then i got this error after 3 minutes, no one could move or press anything, que up, wtc

[late trellis]

just keeep getting this when i try to login

[jaunty isle]

same. just bought the game and aI am getting the EOS_Connect_ExternalTokenValidationFailed.. but after I press 'ok' -> this is the screen that I get

steam says I've played 66 freaking minutes.. (plot twist) I haven't cause I am trying to log tf in.. any1 any solution?.... like it's getting really annoying and frustrating tbh..

makes 0 sense to me if EOS is 'down' how come that other ppl can still play. other then that - if I move my cursor over the server 'EU/AMSTERDAM' it shows 'Online'.
as far I am am watching this tab of the server some ppl paid 25 euros to see an error(or it just feels like it...) ... dunno

[prisma horizon]

New patch did not fix this. RIP

[tardy adder]

new patch did not fix the soft dc bug either which breaks party chat, groups, online status and queues

[primal sluice]

Asia Server, my queue usually only 1 or 3 at most, but now 614, when I waited, I got kicked out because inactivity.

[jaunty isle]

nope, patch did dogshit to say the least.. same thing over and over again for God's sake..

what the hack am I supposed to do?

[chilly elk]

Getting timed out while queued to log in is a rough one!

[unreal yacht]

First time loading up the game and sat through 3 800+ queues on the Asia server. Got kicked due to inactivity. I know this is early access but not even being able to login after downloading is a HUGE bummer and leaves an aweful impression.

[real steeple]

This game is a huge amount of lag spikes that makes it unplayable when it happens every second

[hexed dune]

The patch brought a problem

[north turtle]

thats an issue with easy cheat, if u try to play other games that use it u wont be abble to

[hexed dune]

I only played WoW, but it doesn't use easy cheat.

[shy ether]

FIX ASIA

[sacred temple]

Love how i was in a 700 Queue, Kept clicking on the screen because a friend said too so my Q wouldn't restart! But then had to AFK for a couple of minutes- as the Q ended it said you have been logged out due to inactivity now back in a 700 Q GG!!!!
So then i made extra effort and it did the same thing again.
Thanks for the good game design @cunning lantern Glad buying the max game $$ pack is going to good use, wasting peoples time.

[real steeple]

The game is literally unplayble after the patch, giant lag spikes and stuttering for more than 1 sec. 1 gcd and 2 secs of doing nothing but stuttering every time.

[native void]

This happens every like 5 min and i just appear offline for my friends. And i cant use the chat everything else is fine but its annoying

[topaz siren]

3 days with the same error, please fix it, it's starting to get annoying.

[last bone]

anyone know address login sever? Wanna ping

or how i can fetch servers

or idk go reengineering game and find how to play game

[final rapids]

Please help me, I've encountered this problem. I've tried various methods to solve it. Sometimes it would disappear, but it always came back. I've solved it by restarting the game 1-3 times. Now it's not helping. I've been trying to access my characters for several hours now. Sometimes it works. But when I queue for a quick match, an error occurs and it all starts again.

Having scrolled up, I see that they don’t really help here.

[trim pasture]

oh no the curse got me

not working for the last few times, I'll try again in a few minutes 🫡

[signal sage]

i get the same

[trim pasture]

I am in but the server ping issue I had the last couple of weeks stays sadly

[fierce sphinx]

is the game randomly crashing for u guys, its like u alt f4'd. its hapening to me andsome of my mates

[timid ermine]

Same to me, tried a lot of things and nothing worked obviously

[sullen chasm]

Good day, I apologize in advance for my poor English, but I don't know if anyone can help me with this error.

[dry pebble]

Almost always having high ping issues on EU when playing Sailor's Abyss as a premate... like 9/10 times.

[ornate totem]

I'm having issue with packet loss. Sometimes when i join a dungeon i have around 20-30% packet loss, and then when back to stronghold is down to 0

[fading solar]

surely it cannot be allowed to go on like this, for this long?

[frosty lake]

I cant login anymore for this error any idea how to fix it ? I already reinstall the game multiple times but it wont do any good

[timid ocean]

Does somebody has a clue what to do if there is no server available in drop down and when clicking start, nothing happens?
Already tried to clear the cache, resetted winsock, pc restart

[mellow flame]

try to turn off your antivirus. It helped me.

[high swift]

My game randomly "freezes" especially during fights. Sometimes for 3-4 seconds. Then it starts back up again.
When i go into teh dungeon the packet loss counter also stops working

[vestal tulip]

STILL getting tons of these

[static pier]

I have experienced severe connection errors (especially the "UNetConnection Timed Out) for several days, which made the game unplayable. I usaly had to disconnect, reconnect for 30-45 mins to do one dungeon while my mates had to wait.

I tested a shit-ton of things and its not my computer nor can it just be the servers since it works for most ppl just fine. For me it was connecting to them, specifically the ports over which I connected. The ports used by Arc were closed for my router and this may have lead to exceeding some time limit and getting the error message.
Two days ago I just opened up ports from 9800 to 9900 and 4900 - 5400 (TCP and UCP) which include 9881 and 5222 used by Arc and since then I've not had a single CONNECTION ERROR screaming in my face. When I close them the connection errors start again. Since I've tested this over two days I'm relatively confident that this actually was the problem for me and not just a coincidence.

If anyone tries this out and it's fix leave a comment with country and internet provider to help the engineers narrow it down and fix it for everyone.

For me its Germany and Telekom as IP

[idle rivet]

About problem ConnectLoginNoEAS(0) failed with EOS result code (EOS_NoConnection):
complete reinstallation of windows helped to solve that problem.
I tried all the options I found in this discord, and this was the only one that worked for me. I tried to fix it about 4 days. So gl with it.

[hexed dune]

Thanks for the possible solution! But it seems to me that reinstalling windows is an excessive measure for a problem that should be solved by developers.

[prisma horizon]

ye xD if you have high ping in game just move closer to game servers location lol

[primal sluice]

Server ASIA. I thought after today's patch everything back to normal, but the same problem still exist, long login queue and got kick because inactivity while waiting in queue.

[lean lion]

Will try this! the servers are normally okay during daytime but today ive been recked

[topaz siren]

days 4 with the same issue ! let's see next week

[tepid peak]

looks like they don`t care...as long as it works for the people who are streaming there game

[wintry junco]

can any1 help me please I keep getting the following error when trying to login, I have searched the internet and cant find a fix. ConnectionNoEAS(0) failed with EoS result code (EOS_NoConnection)

[mellow flame]

Wellcome to our EOS club

[wintry junco]

been going on for 2 days now, I cant find anything on the web either

[solemn rose]

Got a lot of this tipe, sometimes can play for few hours, but some times every 2nd loading is resulted in this

[timber sage]

agreed even messaging some ppl to find out any info on a fix to just be left on read, doesnt seem to be a priority at all not even in the slightest, checking into that eos club. ever since this new patch just no go wont work. i was going to play the halloween stuff

[west stone]

EOS is not this developer`s problem, but epic anti-cheat problem, and yes, Epic doesn't care. Happens randomly in a bunch of games (killing floor 3, apex, palworld, fall guys etc.)

Though developers could have made a post about this issue at least

[tawny crest]

Help me, brothers, I see that everyone has such a problem that it has not been solved?

[gleaming trail]

Anyone know why connecting to US servers doesn't lag me out but EU servers do when my ping is lower? kekw

[reef current]

Терпи-терпи

[tawny crest]

Терпим 😿

[fringe drum]

I'm either getting disconnected from dungeons with this or I have 30-60% packet loss during the run, stronghold is unaffected, tried portforwarding, does not work

[silk yoke]

After entering Stronghold, I get this error: Anti-cheat - backend violation. Is there anyone else who has the same problem? I've been playing the game since it came out and this is the first time I've bought it.

[solid wolf]

getting a ton of those these past 24 hours. gave up on playing the game entirely until it's fixed

[plush wing]

Just fell victim of it...

[lean lion]

All we can hope for is that more and more people will have issues so they get forced to fix it.

[gleaming trail]

It seems like people are all having the same issues for awhile but hey! At least we got a stronghold reskin😀

[sick solstice]

Some nodes are completely screwed, 1 get 1 packet every 5-10 seconds. Some are okay.

[north scaffold]

do other games that use EasyAntiCheat work for you ppl with the EOS_NoConnection error?

[reef current]

no

[gleaming trail]

My gamers

I have found something

So! Make sure the game is set to launch as admin, disabled full-screen optimisation and make sure you have -dx11 in the steam launch. Mix those together with solution 1/2 of this video. https://www.youtube.com/watch?v=rCQpunD-hVI

[tawny tendon]

its day 3 now 🙁

[timber sage]

I've tried every so called fix or whatever you want to call it none of it works ever since this new patch this is all i get. im starting to think this channel isn't being looked at all no official response and its happening to quite a few people too. i just dont understand are we just left in the dark with no help or solution 🤷‍♂️

[tawny tendon]

Same, Ip-Change and network reset didn´t help

[reef current]

Soft reinstall windows too

[sly steeple]

Have the same problem, im tried all fixes - not working at all...

[jaunty isle]

I fixed that.

https://tenor.com/view/champoy-el-risitas-kek-issou-etu-gif-17837830

I cooked the Epic Server API a bit..

[devout isle]

The EOS connection was fixed for me after a full windows reset.

[reef current]

Do you have a guide or is this too complicated for regular users?

[fading solar]

Can you define? Do you mean a whole reset of the pc, or somehow for the OS only?

[jaunty isle]

nah; it's kinda unbelivable what happend on my side and I guess my man @devout isle managed to do it on the hard way with a full windows reset. But hope u all sit

basically; on their validation/login token they are taking the current time(which is spagetti coding in my opinion and validation token should not contain such infromation...) - so what I did(don't laugh) here goes nothing; I entered in windows settings -> Change the Date and the time and there is a Sync now button(can attach screen shot)

• press it;
• restart windows;
• go play the game.

@reef current

whoever made the server connect/login/auth requests was beginer or kinda smoked/cooked.

whatever. I wrote a lot in addition(server decided it's "not appropriate) - so this worked for me after 2 days of investigating - hope it helps others before any1 else needs to reset windows and other wizardries and loose some data that they needed.

if it helps, I am happy for you all.

[wintry junco]

this didnt work for my, im really reluctant to do a full windows install for this error

[devout isle]

I did a windows reset with wiping personal files. I kinda wanted to do it anyways..

[reef current]

Didn't work for me either

[fading solar]

My pc upon remembering is 2 minutes faster for some reason unknown to me, it keeps doing it. Could this be why im disconnecting/lagging a lot?

[weak token]

keep getting this when i am trying to join instances

[timber sage]

i made a ticket on the arc games site i do think you need to be signed in to see it but i completed all the steps and added all the info they wanted, just when u do the drop down make sure to scroll it down to see the correct option for the ticket. hopefully with enough ppl doing it, it will get fixed sooner i hope. not sure if this has already been said but hey gotta try everything. the site is https://support.arcgames.com/hc/en-us/requests/new

[drowsy rover]

try this:

#1428218551927574650 message

[wispy dawn]

I thought that game had a beta... wtf 😄

Packet Loss....? Just several times randomly over the day

[lament apex]

When going to report a player, it always says "Sending report failed.", but if you then try again "You already reported this player."

[humble yew]

anyone else have unusually high ping to us/boston?

[trim pasture]

had the anti cheat thing that kicked me out of the game again

this afterwards

[severe ridge]

lol joined the discord and came here just to say the exact same thing i also cannot login as i've been false flagged by easy anti cheat apparently

[rare crag]

getting the same error with Easy Anticheat above, and now im login im getting this (see screenshots)

[gusty mountain]

This is the fix

[atomic haven]

Same - got kicked mid dungeon. getting this now

[hushed elm]

Same here
https://i.imgur.com/Z6gnOH5.png

[flat plaza]

games buggin out again

[tardy adder]

anyone know the port range this game uses? trying to filter traffic through a vpn to fix connection issues

[trim pasture]

I know, just usually share any bugs here to keep track

[gleaming trail]

https://www.youtube.com/watch?v=rCQpunD-hVI

[fading solar]

i havent lagged this evening since sorting my date and time out, might help some others as well

[tawny tendon]

didn´t work for me

[gleaming trail]

Not guaranteed but between that video, running as admin, disabling full screen optimisation and using dx11 command. I’ve had 0 issues oh and moving it off SSD to my CDrive

[fringe drum]

performing voodoo rituals just to play a game brings me back to the early 2000s for sure

[quaint solar]

Every time I log in I get stuck at the stronghold loading screen forever. Usually it just crashes or stays there forever but one time it gave me this error. Any idea how to fix? Launching from steam deck.

[strong sky]

Hard to tell whether this is server-related or strictly Meiko, but losing inputs throughout the run.

[quaint solar]

After I let it time out I can log in the next time without issue it seems like

[warm lagoon]

Experiencing the same issue as well on my deck. Also not being able to launch steam menu with Shift+Tab after last update

[frosty lake]

great game support 😄

already been a week and still not fixed 😄

[timber sage]

it is a bit sad when its not even acknowledged i guess it would be higher priority if more ppl had the problem or streamers got it too

[wild urchin]

anyone know if this has a fix?

[edgy torrent]

Sorry if this is a repost, this chat is long 🙂 . But does anyone else get an issue where half way through a dungeon they kind of disconnect from the game? I can still move around but everyone else stops. The chat still works so im not d/c'd. Making the game very unplayeble (Asia server if ti matters)

[reef current]

1 week later

[swift bolt]

Asia servers messed up?

[frank tinsel]

same - seems like developers dont give a .... xD

[jaunty isle]

I mean u can also check some registries in regedit:

• press win+R key;
• type in regedit;
  In HKEY_CURRENT_USER:
• (*)search through: Software -> Microsoft -> Windows -> Current Version -> Explorer -> Shell Folders:
• (**)search for the Personal key(first attachment) -> this should be set to Documents if u have any Onedrive or wizardry just take out the path from Windows File Explorer and paste it in here;
• right click on Personal -> Modify.. -> Paste the correct path and save/or just eliminate the Ondrive subpath from the route and save it

(NEXT) In HKEY_CURRENT_USER:

• search in the same repo as before at (*) but instead of Shell Folder you need User Shell Folder;
• same steps as (**) - attachment 2.

Save everything; restart PC; try again 🙂

dunno if it helps, I also changed these before syncing the time and date

lmk know if it helps

[reef current]

If I understand correctly, I need to move the Personnel path (if it's correct, and it seems to be, similar to the one in the screenshot) from Shell Folders to the User Shell Folder and replace USERPROFILE with the regular, direct path.

I did this and synced the time, but it didn't help. It seems like it's just a curse.

[jaunty isle]

@reef current, you kinda got it, yes 🙂

In both places u need to have the right path to Documents, u need to have the same path - the format should be something like

{DRVIVE}/Users/{CURRENT_USER}/Documents

no Onedrive, nothing special. U see for me it's C:\Users\Me\Documents

[proper stag]

Can anyone help with this error? occurs when loading into the game or loading into the hub

[reef current]

I indicated this both there and there.

[jaunty isle]

if u set them both, u should save everything. restart PC and try the game

[reef current]

I did it and the problem remained.

[jaunty isle]

...

[vague gorge]

hi does anyone have issues like some dungeons they play normally and some dungeoun randomly I get 120-150+ ms ping and lags

In on optic fiber and dont have issues on other games

[jaunty isle]

@reef current , these are the 3 things I did: first I changed these in the registry, then I updated my nvidia drivers and last the time thingy with the sync.. nothing else

and for me it works now..

[reef current]

Let me try a clean reinstallation of the driver.

[jaunty isle]

sure thing. I am really trying to help.. but these r the things that I tried

imagine ppl from the studio actually tryin' to help us..

[jaunty isle]

where is this?

like what did u do?

don't u have Geforce experience or what's the name of the app?

[reef current]

Now the game gives me this message when I try to restart it from the antivirus loading screen. I just restarted my PC after installing the drivers.

[reef current]

https://www.easy.ac/en-US/support/articles/error-30005

now that

[timber sage]

i got that too, done every tip, video guide, magic trick, all the above and still nothing, it all started since this latest maintenance which was meant to have a issue resolved but i guess no update? or any form of "hey guys still working on it" . no official response at all just talking amongst ourselves i guess.

[reef current]

Honestly, I don't think the problem is on my end at all. I think it's the damned anti-cheat that just decided to cut off the connection for certain people. It's probably even related to the recent issue, apparently, with Amazon.

The truth is, it's not entirely clear how a clean system reinstall helps people. So, there must be something causing the blocking in the current system state, but what is it? I checked my antivirus, I installed a clean boot, I reinstalled the game, the anti-cheat, cleaned the registry, installed other games (where, by the way, it also doesn't work), disabled various software, tried bypass programs and a VPN, contacted my ISP to have them check the issues and even change my IP address.

But the most annoying thing about this is two things: The problem is extremely rare; for some reason, many players have no trouble. I don't think they're manually syncing the time or checking their registry. And for some reason, the developers of this anti-cheat haven't cared about this issue for a whole week.

The most interesting thing is that there's no way to even report it to them. They don't have direct user support. There is some alternative for developers, but even that only offers advice like "restart your router." But I'm not a developer, so I can't even highlight this problem. I can't ask the developer to address it because they don't care either. For a whole week, I haven't seen any comments from the developers about the situation, even on Discord. Someone filed a ticket with Arc support, but they haven't responded for three days.

So, all I can do is pray for luck and wait for someone to fix it? Or maybe no one's even fixing it? Or maybe no one even knows it needs fixing? We're stuck in a fog, completely oblivious and ignorant.

[west stone]

Absolutely on point, same thoughts.

[north scaffold]

yup, been in contact with epic support for a few days now and progress has been slow to say the least. gotten to the point of them asking me to try disabling firewall... after listing in the initial ticket what I've tried and sending them the logs. maybe some day itll work 😐

• random stuff fixes it for some people so figuring out the actual cause feels impossible

[hexed dune]

I guess I should try catching the developers' stream and spamming the question there – when will there be answers in the Discord threads with the issues? So far, it seems like they're completely ignoring the problems.

[west stone]

Yeah strangest thing is that different stuff seems to help some people, but some are doomed into reinstalling windows.

[timber sage]

My thoughts exactly 👍

[tawny tendon]

soooo they are not going to fix it and i quit this game for good ? sad had fun + was 9k and 310gs but what ever

[reef current]

Welcome to the club

[timber sage]

welcome welcome i do wonder how many more people this needs to happen to before it becomes a priority, enjoy the silence

[novel glen]

is there any way to contact the devs?

Apparently they don't use discord or reddit, so what options do we have? Twitter and that's it?

I wonder if devs are even aware of this. At least they should acknowledge it, complete radio silence looks rather unprofessional imo

[timber sage]

it seems they do use discord cause they use it to announce patches notes this halloween event

[gaunt plume]

i bought the game yesterday and i cant play it as having same issues been looking into fixing the problem with my pc but still the same thing with the EOS

anyone found a way to get in ?

[exotic gate]

Same issue, it's been a week now. Do developers even read their discord or they don't give a sh*t ?

[torn vessel]

Same here since 1 week, nice to pay 25$ an early acces game and have no response from dev ahah

[reef current]

After update all working

[fading solar]

My issue was fixed from another user suggestion who mentioned something about going in to date/time settings and syncing it. Havent really lagged since aside from 1-2 small spikes. Hopefully it helps someone else

[west stone]

Yay my eos not connecting problem got fixed, I can finally play

[quaint solar]

Still having this issue after the patch today.

The fix for me is to let it time out (wait 10m or so, however long it takes), and then once it kicks you out you can log back in instantly

[solid wolf]

VRY NICE

[ripe dawn]

Just got an internal service error trying to log in after a discconect the start game screen

US server

[plucky holly]

internet connection lost then this

[strong sky]

Ardeos + Kindling + Amethyst + big pull is a guaranteed way to "lag". Toggle away from Kindling or from Amethyst and server stops dying

[unborn panther]

My game was playing fine this morning, now my cursor is stuttering and my character movement isn't as responsive, more like glitchy. My ping and internet are the same.

[honest idol]

how can it be that US server work better for me than EU right now. Im living in germany....

[umbral yacht]

Been playing for ages and today got this issue?? wtf?!

[thin magnet]

At start screen it is currently saying the server is down for maintenance and won't let me on while i have friends who are on and have relogged and still can get in

[thin magnet]

Still says server maintenance and won't let me login. I've restarted the game multiple times, restarted my computer multiple times, as well as uninstalling and reinstalling the game...

[kind burrow]

and another one is anti cheat problem kicking me out mid game or in login screen

[thin magnet]

Why am I getting a closed for maintenance screen when there is no maintenance?

[dapper chasm]

Launcher seems to close immediately upon opening any tips?

[hallow compass]

Hi,

I’m running into a recurring issue.
Context: I’m European but currently living in Asia, with a perfectly stable fiber connection.

When I search for a group and join a NA or EU group, I sometimes get the following error message (it happens randomly — sometimes everything works fine, but for example today it happened twice in a row).
The issue also occurs when I’m connected to EU servers.

The game has already been reinstalled, the router restarted, and the PC rebooted, etc.

Do you have any idea what could be causing this problem?

Thanks in advance!

[vestal tulip]

90%+ packet loss to asia servers from OCE

most of the time there's no issue at all

[wheat mantle]

i've been experiencing stuff like this a lot specifically when playing fellowship. irrelevant of the server (EU or NA), i will have these semi-frequent instances of multi-second hick-ups in my entire internet connection. This is a stability test i ran on a second monitor alongside it. Doesn't happen outside fellowship, but i can very quickly make it happen in fellowship.

It also doesn't happen in fellowship when i swap to my phone internet.

Oh, also i have that 'eu server ping is somehow higher than NA server ping' issue that others have mentioned having in denmark

[hallow compass]

ok thank you for the answers

[hallow snow]

last patch it worked perfectly fine

however this patch and 2 patches ago i had this constantly

loading into the game, going into dungeons

europe server, stable internet

[bitter schooner]

Hi folks, not sure if this is the right place to report this but it's best that I can think of. I've played 2 characters over the last week and happened to end up with similar rating on both, and I've gotten a bronze trim for placing in the upper 50%. However it only unlocked for Helena and not for Sylvie :(

Feels like a bug with the mail system or smth to me. But could it be just me misunderstanding how it is meant to work?

[vestal tulip]

Getting 50-80% packet loss from sydney OCE to asia servers

Normally it's totally fine

[kind burrow]

every time i try to open game and press start

[wispy dawn]

any idea why there is packet loss sometimes / how to fix this...?

[atomic haven]

same

[strong sky]

FYI - if you think you have packet-loss-like experience without seeing it in the performance menu, try turning off advanced combat logging. Solved all of our 'lag' issues on big pulls

[slow stag]

Hi, when i try to log in, it just sits at the start game section and nothing happens. I have validated files, ive done net checks and it seems to be a game issue. i was in a dungeon and opened chest, nothing in the chest, then i was kicked from the game, and now i cant get in at all
cant even pick a server anymore

[sterile jacinth]

when i go into a dungeon i am stuck in loading screen

[turbid knot]

im having the same issue any solution?

[kind burrow]

nothing beside close game try again

[whole light]

Also having this issue, sydney to asia servers, its unplayable. Suspect potential ISP issue but I have also been having load in/load out screen hangs and unsure if same cause.

[lofty ivy]

[EU] Connection Error & Packet loss
Tried US servers and had no packet loss there.

[placid panther]

exactly the same issue here. Turns out when I select the EU realms my ping in game is low (as it should be) but it keeps trying to put me into NA regardless.

[shadow yoke]

Problems since Launch everything else is fine

[honest idol]

I solved this issue by using a VPN. Apparently my provider throttles the connection to the eu server

[placid panther]

can confirm, tested vpn and problem is gone. german internet at its finest 🙂

[trim pasture]

500+ ping in EU several times in a row, then no possibility to travel to dungeon, had to re-start game.
going to test MS again

[glacial latch]

Still no news about the game closing randomly without any error ?

[serene brook]

the issue is it routes EU traffic to a serivce in Boston and then to Amsterdam.... maybe its just for the login so it shows bad ping cause of the bad routing

[trim pasture]

ping issues each dungeon EU

and the loading screen bug right after again

this time for a friend

[serene brook]

idk if all the issues come fram that

but EU somehow routes via boston and back (atleast what the ping shows)

[zealous condor]

Not sure if Im missing something but I keep que'ing for quick play then it just takes me out? Not sure whats going on.

Seems to be relogging fixed whatever issue was going on.

[pure parrot]

This is the first time I've encountered this error. I was kicked out of the dungeon and couldn't get back into the game. Now there's a queue to enter.

[analog ocean]

My whole group gets lags at the last boss of Drakheim, even though the rest of the dungeon is fine. It only happens on the last boss, and it seems like it also only happens in this dungeon. It's also not a one-time thing, has happened several times. When I do the dungeon alone with pugs, there are no lags at all, only when grouped, and then everyone gets them.

[cold jolt]

Seriously, what's wrong with the packet loss issues on EU?

Just randomly the game works fine with 0%, then it spikes to 70+% on certain instances.

Unplayable in the evenings....

[rain sigil]

Same for me, where do you live?

[proper mulch]

<@&1342645153034276915> any news about the connectivity issues?? i'm facing since day 1 the same bug where to be able to chat or get invited or queue i have to restart the game at the end of every dungeon, and even during the dungeon i can only chat for like 2 mins , after that i get chat disconnected and often i get connected back again. This is annoying and we are completly without any track if this issue is being handled or not.

[junior wraith]

Click start does nothing? Restarted steam and still does not work. Any ideas?

[willow coral]

im having this as well how do i fix this?

[violet sinew]

vpn

[north turtle]

Well now i can open the game i click Start and it just stays on trying to connect forever no error no nothing, just dont respond

[honest lynx]

I have to play with a vpn in the evenings because otherwise i have high ping to the EU servers.
The problem is, if i play with vpn the game runs lagfree but i get left the group joined the group messages during dungeons and after that my name in chat is <none><unkown >.
I either have to choose between playing lagfree and chat issues or high ping and chat works fine.
In every other game I have 30ms ping or less even without a vpn

[vestal tulip]

Getting 50-80% packet loss from sydney OCE to asia servers

[jagged kernel]

how do i fix this damn bug that has me "go offline" when i am still 100% online

[jagged kernel]

I have this exact thing but I don’t use a vpn

[sleek plume]

Since a few days i have high ping on eu. If i ping the server manually i get the normal 20-25ms like on every other game. Any fix for this?

[glacial latch]

Still no news about the game closing randomly without any error ?

[ornate totem]

Im having costant packet loss 40-50%, kinda unplayable, anyone with the same problem?

[viscid sandal]

My packet loss is showing 0% but my ping to Asia servers goes from ~200 to 400 and no input goes through to the server, this happens for about 20 seconds every 2 minutes. I'm based in NZ.

[trim pasture]

lot's of EU ping issues again

[umbral yacht]

No server selected in top right corner

[vague gorge]

had to turn off the game now, ping was over the roof (and everything else I do ping is great)

[vagrant void]

Almost every single time I join a queue, after a minute or so it will disappear and I'll get this symbol by my chat except it starts as red then turns to this after a little bit. Every single dungeon I join, the other group members will see "Audy has left the group" even though I'm still there. Then it will reconnect after like 2 minutes and I see three messages for "So-and-so has joined the group". It prevents me from chatting in any group I'm in.

[chrome lagoon]

Server Lag issues on multiple servers. Checked connection on my end and all good.

[vestal tulip]

Are they ever going to work this issue out?

Getting pretty old

[silk yoke]

I had solved this issue when I switched to Windows 11 two weeks ago, and the game was working fine last night. But this morning it’s giving me the same error again. It’s starting to get really annoying — I’m honestly thinking about quitting. Is anyone else experiencing this problem?

[soft drift]

Not sure if a server issue, but many times when I leave a dungeon (after completing it) I try to re join the queue but it bugs out. Basically it says I’m still in a party so I can’t join a queue.

Then I can’t leave the party and can’t queue, then after 2/3 mins it puts me in the same group as I was before, then it keeps bugging out and doesn’t allow me to queue.

This also happens sometimes randomly when I am queuing already, it bugs out, removes me from queue and doesn’t let me requeue and I need to click like 10 times to leave party until I can requeue again. It is very very annoying

[noble rune]

Idk what's up with EU servers, but the only server I see having Ping and Connectivity Issues is the EU Server.
Usually my ping is around 24, but every other day this happens

EU also seems to be the only Server I tend to get disconnected in a loading screen when joining a Dungeon or getting back to the Stronghold.
Played a lot on US Servers due to that and never had that issue there

[dense ingot]

having some major fps drops this evening, trying to play and the game will go from 120/150 range to going into combat and being 1fps driving me mad

[brisk epoch]

Hello
After recent maintenance i keep getting troubles with EU:

• Connection error on loading screen when i log on char / enter dungeon
• 20% +/- packet loss with spikes
• Cannot write in chat
  Ping is ok
  Meanwhile playing on NA didnt trigger any of those problems
  My location is Bishkek, Kyrgyzstan
  Pathping to IP noted in connection error message is in attachment

[solar prairie]

Hi

i can only play on EU servers in the morning times .. in the afternoon / evening my ping goes to >300ms and I have to switch to NA Servers to be able to play at a somewhat normal ping (I am located in Germany)
Is there any known fix to this?

[half coral]

Hi, I received a prompt mid Wraithtide Vaults saying my Anti Cheat Authentication failed, and it booted me from the game. I am not using any third party programs or addons. I closed out, logged back into the game, and now I am unable to chat in /server, /party, or whisper people I am friends with. Is there any programs that cause issues with Easy Anticheat I may have installed?

[patent sand]

Any fix for "ConnectLoginNoEAS(0) failed with EOS result code (EOS_NoConnection)" I am just tired can't find any answers on internet

[lofty ivy]

cconnection error are going wild today on EU

[proper mulch]

u are not alone, many other face this issue. i'm also included in the list. they keep releasing patch notes but fixing this connectivity issues that exists since ever nope

[lofty ivy]

many connection errors on EU today again.. every loading screen is a dc or connectio error

[fading solar]

my game had been fixed and now its back to where it was again, getting super frustrated with these errors

[elfin dock]

Login Failure: ConnectLoginNoEAS(0) failed with EOS result code (EOS_Connect_ExternalTokenValidationFailed)

[jagged kernel]

how do i get around that? haha

[elfin dock]

i just spammed join and eventually i got in

[jagged kernel]

I had to close steam entirely then got in

[tawny shore]

Another patch, most important problem still ignored :/

[pulsar pecan]

Anyone one EU that keeps getting thrown onto US servers when connecting?

[solid wolf]

I'm getting this issue today more than ever. Out of 5 games I start, I can join 1 at most. Always stuck in loading screen and then this BS.

[tawny shore]

im at around 200h rn, 1/3 of it is the connection error into char select into, often repeating multiple times in a row without being able to run a dungeon...until couple days ago i played heal then tank...aint too bad since i at least can find lobbys... now that im on my first dps its just horror...10 min q into DC into another 15 min q just for another dc

also it seems kinda weird to me that only certain people seem to have it, or at least have it often... but ive tried so many things to fix it, still getting it around 1/3 loading screens

[solid wolf]

I'm playing with a group of friends between whom I'm the only one experiencing this issue constantly. Seems to be a problem with the routing to server as I have it only when playing from one of two locations I play from. I tried opening all ports and tweaking some things on both my router and PC, but nothing's changing. It's really frustrating getting constantly DC'd and spending more time trying to play than actually playing. Also around 200h in this game thus far.

[umbral fox]

Question: Does anyone else have an issue where they leave the party/rejoin the party every couple of minutes? Little red icon bottom left near chat window showing "!" for a random amount of time then suddenly your back. No drop in connectivity, no drop in latency just leave party/chat...

[lofty ivy]

while trying to join silken 3 as full grp

[proper mulch]

i face this issue, and they still not addressing this.

[heady zealot]

hi, since yesterday i'm getting the error of servers not showing up, how do i fix this?

[dusk sun]

same problem here. did you get any fix for this?

[heady zealot]

nothing yet, reinstalling the game

[dense grotto]

Asian Server is down. Some players encountered
Connection issue!

[heady zealot]

found the fix, ffs, reinstalling did not the work

you need to close steam, go to the game folder, and start game-launcher.exe

it will open steam and it will work now

[dusk sun]

didnt fix it for me unfortunately. if anyone got the same problem and maybe a different try to fix would be very appreciated

[fading solar]

Standard for me over the last few days again, it had been fine but it started again

[calm flax]

Tbh i wont play until they fix this

Takes 30 mins to get a group to be disconnected

[devout skiff]

i have this bug now

[woven perch]

both me and a friend have issues with this when logging into or out of an instance, also see it very often with randoms as well... tried everything internet suggests to fix it but nothing works, really getting discouraged to even play when every 2nd run i have to wait a few minutes to get back in the game. EU server

[twin adder]

any idea why i cant see any servers?

[vital mica]

i have the same since friday, are you using amd ? ( didint find fix yet:()

[woven perch]

yes

[vital mica]

I thought so. It probably has something to do with the AMD drivers, but I haven't figured out what yet:(

[woven perch]

dont think it's connected

[vital mica]

hmm

It's either the last patch in the game or the drivers. I updated both of those things on Friday, and I've been having problems ever since.

[woven perch]

friend has nvidia gpu and has the same issue

[soft drift]

please please please see this reddit bug, it keeps happening to me, exactly as they say, it makes it unplayable becaus I need to restart after EACH dungeon - makingit impossible to play Eternal..

https://www.reddit.com/r/fellowshipgame/comments/1of5wsb/leaving_and_rejoining_party/

[soft drift]

same issue here! its imposible to play with this

[hardy shore]

when LFG-ing with people from NA/EU (i'm from asia) some days i'll get 40-50% packetloss, some days i don't, not sure what it is

[fading solar]

I truthfully havent updated my drivers since earlier in the year, i still have that issue so im not sure if updating will help anyway

[vital mica]

vpn fixed the issue

[lean berry]

how?

[vital mica]

i set proton free vpn to netherlands

and no longer issues

[lean berry]

i will try

thanks

[lunar shard]

is anybody having this issue too? disconnects me from parties, from all chats, cant accept invite or invite anyone

and it pops up regularly

[lunar shard]

get knocked out of queues too. its a constant bug since release. no amount of reinstalls fixes it

[proper mulch]

just sit down and wait

i have been waiting since the start of the EA

they simply don't care and they never mention any work in progression

[past tapir]

anyone getting this error when trying to log in?

nvm it fixed by restarting steam

[true terrace]

anyone else been getting game crashes since the patch? been happening to me and a few friends - most notably during an eternal final boss >.< and we had to start again to time it

had probably 10+ since last update

[fickle lark]

https://cdn.discordapp.com/attachments/1437887703873097768/1442918272621084793/D8E2BC7D-7B5E-4BCB-A55B-D38960E48D00.jpg?ex=69272ddc&is=6925dc5c&hm=8641d80dd23b7f8c14ba4c26b9dc7147e46e5a2bf6450b9886f2b8a3f6ec1cdb&

my friend has this problem

he used to freeze out 1 out of 10 dungs

3 patches later it chain happens to him basically borderline unplayalbe

[near grove]

Just logged in, got the same error TWICE in a row while entering the dungeon and pressed ALT + F4.
This happens for how long now? 3 or 4 weeks and still isn't fixed?
That's one way to lose players...

[fickle lark]

actually the solution above worked

which is not ideal but beter than chain crash

use a vpn adn set urself to netherlands

[fierce thorn]

also got randomly high pings even tho my speedtest says we gucci

also random 2 disconnects back to back

and game freezes

first time happening after 180 hours gametime

[rancid quarry]

Hi have anyone got an issue where servers are not appearing?

[north turtle]

please fix ur issue with easy cheat, everytime u release a update that invovles easy cheat people start gettin this kind of shit

[dusk palm]

i have it too

[north turtle]

last time i had to do a full clean up on my pc and install all over again, i wont do that shit again ill just quit

[rare sage]

what we have to do for resolve EOS ERROR ,

?

[stark girder]

Getting the same issue today, first time ever

[simple python]

Same issue, not had this issue before 🙁

[warm grove]

Same issue here right now NA

[gentle ice]

getting this same error, tried uninstalling and reinstalling but no luck

[surreal aurora]

i got the same login failure issue. out of nowhere. verifying files didnt help restarting didnt help.... honestly ill try the reinstal once but if that wont help... im out :/

[bleak cove]

tryed VPN with different countryes, didn't help

[potent shuttle]

same error, should i do anything or just wait?

[serene carbon]

😢

[atomic haven]

no known fix currently.

[serene carbon]

I'm in - keep trying

[fallen jackal]

Adding this to the pile:

Never had this problem before.

[dusty sierra]

same happening to me too right now

[fallen jackal]

kept trying and got in eventually. pure brute force seems to be the solution.

[frigid hollow]

same happening atm

[dusty sierra]

ok the failure message changed to internal server error for a moment and now i am in again

[potent shuttle]

im in, if you try a few times it let you connect

[potent shuttle]

same happened to me

[dusty sierra]

so i guess trying to repeatedly log in is the best option really

[ocean plover]

https://status.epicgames.com/

[celest canopy]

mod this guy

[lunar shard]

same got it just now for the first time ever

how can i fix it?

[rapid sky]

just wait it out

give it time

[lunar shard]

lol

progressed to this... cmon it took me forever to find a group, i get kicked out mid bossfight "anti cheat verfication failed" and now this shit

what a joke

[pastel lake]

same sh*t bro, i have same story

[lunar shard]

also lets be real, easy anti cheat leads to garbage bugs in every game its implemented into that i've ever played ON TOP of being useless anyway. that joke of a tool never kept anyone from cheating lol

[patent sand]

i like how they wont let us game and they wont even let us chat in discord https://discord.com/channels/1254866410258038845/1420650466865582132

[rapid sky]

so much crybabies in here, touch some grass bruh tf

[rare sage]

so much ppl touched his mom he doont even know who's his daddy

[silk remnant]

I closed VPN and Iphone cable connected to PC, then it worked( OS: Kubuntu 25.10)

[potent shuttle]

I executed fellowship-launcher.exe as admin, closed steam and run again and it worked

[stable kettle]

Server List is empty. Known fix for this?

[stable kettle]

Issue still persists through patch.

[fallow lynx]

I have the same problem.
I reinstalled everything I could, and also checked everything

[stable kettle]

Hours of troubleshooting; I've given up.

I'll wait until some announcement or they answer here.

[fallow lynx]

Me too...
It's really sad that such nonsense happened.
patience for us)

[stable kettle]

Agreed. My friends can play, I can't. What region are you in. I'm currently in EU, GERMANY.

[fallow lynx]

From RU, Novgorod region.
I tried logging in with different VPNs, but it didn't work(

I was looking for information about similar errors and unfortunately realized that it does not depend on the region.
Today I will try to use another computer and log in to the game from another account on my PC.
Maybe this will bring us closer to understanding the problem.
It's a pity that the developers haven't given any feedback(

[fallow lynx]

@stable kettle
I have some good news. I was able to log in to the game from another computer and from my Steam account.
It seems that the problem is with the computer itself.
I suspect that the anti-cheat is to blame. There is some kind of hardware binding, and I don't know how to completely uninstall the game so that it thinks it has been completely reinstalled.

[stable kettle]

Maybe because anti-cheat is also with Epic Games?

[fallow lynx]

I think the developers could suggest a solution that would allow for a hard reset of the game.

[stable kettle]

Agreed. We can only hope.

[fallow lynx]

its maybe

[fallow lynx]

I'm looking for a solution)
I hope I can help us soon

[stable kettle]

Good luck. I will do some searching too.

@novel lagoon Can we get help here?

[stable kettle]

Was the successful log in from same ISP source?

[stable kettle]

VPN Fixed for me... ProtonVPN.

Now the question is WHY?!

[novel lagoon]

Hey Gang, just reading up on what you're struggling with.

I suspect that the anti-cheat is to blame.

The server connection endpoint is not guarded by Anti-cheat, so we're not sure that's what's the cause.
After speaking to our network team, it sounds likely caused by firewall or potentially outdated windows that doesn't have the correct certificates. Given that another computer worked it kinda rules out your network (assuming the other computer was on the same network).
We bundle a bunch of certificates with the game but some vendors change their Root CA when they need to and usually Windows Update can deliver those.

VPN Fixed for me... ProtonVPN.

What happened here, can you explain what changed?

Can people struggling to see servers connect to https://crbackend.playfellowship.com/ without the VPN? It should give a '404 page not found'

[stable kettle]

Turned off VPN: Unable to Load.
Turned on VPN: 404

[novel lagoon]

okay, so it looks like either your ISP is blocking it, or you have some other software getting in the way

[stable kettle]

/help

I was trying to quote you. 😛

It's interesting that the change happened within the last 2 days.

Is there any tips from the Network team to help me troubleshoot whether it's the ISP or Computer?

I'm happy to have Isolated the issue this far. I'm not tech savvy enough to understand the connection requirements and how test and diagnose each requirement.

My Modem/Router was working fine with the game, then yesterday roughler 20+ hours ago, I no longer could see Server Lists at the Main Menu.

[novel lagoon]

can you put your phone on the same network and connect through your phone?

[stable kettle]

I shall try

WoW... Looks like it is the ISP/Router Modem and not the computer.

How interesting. Did something change with the connection requirements for CR/Fellowship?

[novel lagoon]

No, nothing, sorry.

[stable kettle]

Hmm... Well thank you for helping me isolate the issue.

If you don't mind, can you provide what the requirements are to connect to that URL/Fellowship servers. So I can direct my troubleshooting efforts to those requirements.

IP or Ports...

I imagine port forwarding is a requirement, but I've deactivate UPnP Filter on the Modem.

[novel lagoon]

port 443, but you should already have this open, since it's for regular https traffic. You wouldn't be on discord without it being open 😉

[stable kettle]

Yeah! and I've seen the successful 443 TCP connection via Resource Manager when I'm connected.

There's the amazon.aws server. I get good established TCP connection.

So if I'm not blocking 443 (protocol), then I'm (ISP) blocking the Network/IP?

[novel lagoon]

I'm sorry, I don't know, and neither do our team. I think that's beyond our ability to diagnose.

it sounds like everything on your PC is working well, but something external is getting in the way

[stable kettle]

I just need someone to validate my logic.

443 isn't blocked - I'm on Discord.
crbackend IS blocked - Must be Network/IP specific?

[novel lagoon]

that's our thinking, yes. If your phone hardware cannot reach the backend either, then your PC is not at fault. And if connecting to VPN allows you to connect, then something on the network itself is preventing access

[stable kettle]

I appreciate the support! I was feeling lonely and unsupported. I have been playing nearly everyday for weeks now.

I really enjoy your game. I hope to figure out why this ISP is DoS'ing me 😄

[novel lagoon]

heh, thanks. hope so too.

[fallow lynx]

Hello!
Thank you for your attention)
As I mentioned earlier, I tried to log in with my account, but from another computer (where Windows hadn't been updated for about 3 months).
When I logged in, I was mistaken for a new player and was prompted to complete the tutorial, etc.
On my computer, I tried to completely uninstall the game and Steam, as well as delete all registry keys for Steam, Fellowship, and Battleye.
I also tried changing the computer name.
I expected this error to be related to the HW part.
On the network side, I've tried using proxies and VPN tunnels.
None of these have yielded any results.
I've performed all the Windows updates, but to no avail.

I've also tried following the link. you provided. And in all cases, the response is 404 (without VPS, with proxy, with VPN).

Am I correct in understanding that I can use this endpoint to check if the server connection error has been resolved?

Since the problem is most likely related to my PC, since there is no connection

I will try to reset the network settings.

Please tell me: what can I use for debugging? Is there a debug log?

[fallow lynx]

It seems there is a problem here)
How can this be fixed?

[stable kettle]

Will can verify, but seeing "404" is desired.

That means good "Network" connectivity.

I cannot see "404" when my VPN is off. So my ISP/Router is blocking connectivity.

I further isolated the issue. Taking the SIM from the modem and into my phone. I still cannot address webpage. Vodafone must be blocking network.

If I were to request them to unblock the fellowship network, what network would I provide them?

[novel lagoon]

right. Fellowship is connecting to CRBACKEND to get the server listing. Ideally you get the 404 error because you are connecting with your web browser and not the game. If it times out (as biigdogg did) it's a problem.

So 404 is desired in troubleshooting.

When you start Fellowship with a new computer, it will always forget your tutorial settings because they are saved locally and not cloud-saved across steam (that's coming in the future but lower priority)

[fallow lynx]

I have no idea how to fix this.
A 404 error is a good sign, but there's still no server list.
However, on another computer (on the same network and with the same provider), everything works fine.
It's clear there's a problem with the PC, but I don't know what exactly(

[fallow lynx]

Is it possible that the application is building a tunnel to connect to the server, and this tunnel may be blocked by the provider?

[novel lagoon]

I'm not sure what could be blocking the game on your PC, sorry.
It could be anything from a firewall blocking it, to certificates needed, to other applications blocking it.

If you're completely up-to-date on your windows updates and any drivers, there's really nothing else our team can think of to recommend, unfortunately, beyond the nuclear option of reformatting.

[fallow lynx]

Isn't there some kind of API to check server availability from the browser?

[novel lagoon]

For fellowship? no nothing like that exists

[stable kettle]

@novel lagoon According to Vodafone, Germany doesn't block IP space. They quickly surmised that "The Game Infrastructure must be blocking your IP or your IP Space."

[novel lagoon]

You said you were able to play once you connected through VPN. Were you able to log into the servers, get into the Stronghold etc.?

[stable kettle]

Yes, indeed! I played 3 quickplays while you were responding to our intial cries for help.

I could send you, privately, my public IP to troubleshoot if that's something we can do to help isolate.

[novel lagoon]

i can take a look, but the only time someone would be blocked would be if they were banned for behaviour, and if you could log in, that clearly isn't the case

[stable kettle]

I DM'd you my statistics.

[grim brook]

i have the same issue with the empty server list.
worked fine until yesterday.
turning on a VPN fixes it for me as well

[lean lion]

Does the VPN help with the connection issue? I get connection error 3-4 times in a row..

[stable kettle]

I don't feel alone now. @novel lagoon maybe Amazon is inadvertantly blocking or not routing traffic. 🤷🏿‍♂️

[proper mulch]

on my side

without VPN

and i keep getting party chat and the warning sign

[fallow lynx]

I solved the problem completely - I reinstalled Windows.
I tried everything I could, but in the end, even Arc Launcher wouldn't launch.
I suspect there's an anchor somewhere on my computer that's blocking the connection to the servers.

[stable kettle]

Wow, I wouldn't have gone that far. Congratulations!

Our issues are different. Mine is network related.

[fallow lynx]

I would like your problem to be solved too. ❤️

[stable kettle]

Same. Though I have a free VPN, I'd like to be able to connect without a VPN.

[lean lion]

Seems like a VPN solved my connection issues. MS went up from 36 to 54 tho. Atleast i can play now

[reef forum]

I’m also pretty regularly hitting the connect timeout issue mentioned by others.

Most often this is trying to connect to a dungeon instance. Occasionally but far less often it is leaving a dungeon and connecting back to the stronghold.

The frustrating part as a user is when it happens and then you rejoin as the hero you are stuck in the stronghold while the rest of the group is in the instance without you and there’s no way to join them.

Annoying if you are with friends.
Super annoying if you are solo queuing as someone with a long queue timer and the group disbands instead of requeueing together.

For me this started after the patch one week ago (Nov 21)

Connecting to US/Boston
Connecting from Canada/BC via TELUS fiber

Please reach out if there’s any way I can help you all track this down - experienced engineer and happy to help.

Other people that mentioned this recently:

@calm flax (#1428218551927574650 message)
@woven perch (#1428218551927574650 message)
@fickle lark (#1428218551927574650 message)

[fickle lark]

install vpn and set urself to somewhere closer or any other point where ua re from

[atomic haven]

i get this issue aswell. like you, mostly for dungeons.
based in Germany connecting to EU.

[hardy shore]

playing from asia and connecting specifically to EU is extremely dicey for me too, when it works it works but sometimes you just get 50% packetloss and/or that timeout connection error. i've got friends facing this too

i've seen the opposite happen too, EU players having unplayable packetloss when connecting to asia

high ping is one thing, game would be playable if it were just high ping but the packetloss makes it a slideshow

[sterile rose]

Do we seriously have a new bug that kicks you out of the game by anti cheat???

[fathom lichen]

Hey i lost a 330 trinket, i have all the records showing ive never dismantle it and my game crashed, when i loged back the trinket in my inventory just disappeared.
I really need it as healer.

[sterile rose]

It should be back in your mail, happened to me too multiple times

[graceful needle]

God this needs fixing so badly. I am dropping about 50% of the time entering dungeons. I don't lag at all so it's something else.

Not only is it making the game borderline unplayable for me, but it's causing me to repeatedly ruin games for others as they are entering dungeons missing a player.

[lapis ruin]

I am notoriously getting this error- it looks like this

1. I am stuck in loading screen longer than usual
2. I am sent back to character selection screen and i get this error OR i am stuck in loading screen forever and and i have to kill fellowship/steam process and hard restart everything

What fixes it? Dunno, seems pretty random but sometimes it works better for some time after hard game reset or when i am a group lead.
What i tried? - verifying game files, reinstalling the game, playing the game on my mobile hotspot instead of my usual connection, doing some stuff in command prompt with releasing dns, resetting some connectivity stuff etc. Nothing worked.
It is really quite a big issue that often ends up with groups disbanding and it is hapenning pretty often, about 30-40% times i zone into dung/stronghold tbh

[fathom viper]

if you ever got solved this problem tell us too.

[graceful needle]

It has only been happening for me for the last week or two. Something with a recent patch.

[molten violet]

I'm not getting the same issue, I think, but I posted this on steam:

Sometime's I can play a few dungeons and have no issues, and then the next moment it'll just keep persisting, It's incredibly frustrating for me as I have had stints of like 9 minute queues and then within 30 seconds of a dungeon I get this issue.

Nothing I can do to fix it, and none of my friends have this issue but I've read that others have the same issue. I managed to sort of make it happen "less" but dialing down my graphics settings, but even then it still happens so frequently.

I doubt it has anything to do with me playing on Linux, as my one friend also plays on Linux and he has 0 issues at all.```

like I dont fully understand why, sometimes its just a case of closing the game ,restarting and it works fine for a while again but other times it'll just keep persisting and I just cant play the game at all for the evening and have to roll the dice again the following day

[vestal tulip]

How on earth is this STILL happening?!
I've had so many great looking teams in matchmaking, that have ended up having all our time wasted due to this

[west pelican]

I'm literally avoiding to play just because I keep getting this bug

[drifting wagon]

Same. Have it almost every day, often multiple times. Super annoying. I have no idea what that address in the error message is, but I would maybe black it out just in case

this is one of mine from today

I'm guessing there isn't a solution to that yet.

[proper mulch]

@novel lagoon any news about ur investigation? this is so frustrating.

[warm cliff]

Just got DCd for “anti cheat authentication” issues.

[lapis ruin]

About this bug- using VPN fixed it for me

[proper mulch]

they are about to release the feature of Eternal Queue where they explicit say on video "Communication is the key" i don't know how we can communicate if our chat and matchmaking connectivity is 100% bugged

[fathom viper]

guys anyone tried Vpn services to make yourself looks like playing from sweden? maybe the devs are racists so they fck out connectivity with everyone who aren't from sweden. my friend who i play with, he is from sweden and he never got any connection error!. someone who got payed vpn pls check this theory :D

[graceful needle]

New patch and not even any recognition of this? Still the same issues. May have to quit after all

[drifting wagon]

Yeah would be nice to at least have them say something

[mint creek]

With free VPN (I use proton free tier) it's working alright so far. It's not a permanent solution but at least you can play the game

[tender island]

Clicking "Start" on the title screen does nothing. Arc launcher loads the game straight away instead of making me press "Play" button as before. No error messages, just nothing happens.

[tender island]

Ope, problem fixed. Server wasn't auto-selected and once I picked one I got in fine. 🤦

[proper mulch]

they have been doing this since they release the Early Access. Its a know bug since day 1.

[pastel rock]

sometimes i just cant join a dungeon and get a connection error. Its not reproducable but happens from time to time

[lapis ruin]

i mentioned it above- using a vpn fixes it

not an optimal solution but it's on the table for the time being

[static tinsel]

I have now started getting this same error semi-regularly. In the past week it's gotten much worse, I disconnected with this maybe 5/6 times last night

[stable kettle]

@novel lagoon My issue is resolved. I am able to connect without VPN. Thank you and your team for working the issue. A published fix would satisfy curious minds ❤️

[mint creek]

let us know

[sour silo]

how did u fix it? i still have the issue, i refuse to use vpn

[stable kettle]

I didn't fix it. After latest patch, I logged in and I had servers available to select without having VPN on. CR fixed it, so they have to let us know.

[upbeat frost]

the moment i log in, with or without VPN, my ping goes from 100-130 to this mess, cant do anything in the lobby or dungeouns, any1 has the same issue?

[rough jungle]

cloudfare warp fixed this for me, dont know its the game or the isp with routing problems but it only happens with this game

[storm palm]

i get this error a lot of times it is kind of irritating i go 1 dung then next time this happens

[young thistle]

Anyone know why my login server always defaults to Boston or Asia but never Europe recently?

It's disruptive at best but bizarre

[winged lily]

Is anyone getting high ping since the patch? sometimes it depends on which dungeon I join. Thinking it could be a layer issue?

[mild bridge]

asia getting absolutely clapped tonight, terrible ping

[winged lily]

Yeah same

Just had 650+ ping on Asia

I think its even worse than that, I counted 3 seconds in between spells xD

[winged lily]

You Aussie as well? I wonder if it's an aussie issues connecting to Asia servers?

[cedar flame]

i got the same . what it means ?

[mild bridge]

in Japan

[drifting wagon]

Same. If you don't immediately go back in but back to the start screen and then "Start" into te character selection it will let you rejoin though.

[earnest basalt]

let me play...

[earnest basalt]

I still can't login ingame. What is this..

[earnest basalt]

@novel lagoon I had found u was already trying to help community with such problem. https://crbackend.playfellowship.com/ I have "404 page not found" without VPN, and with it, so can't really see what's the problem. It had appeared yestarday at evening without any reason. Hadnt updated anything, not a Windows, not any drivers or etc. But the problem still here

[novel lagoon]

Hey, i showed the tech team this morning. They've seen it and are looking at if there are additional edge-cases since the patch we need to consider.
In cases like this it could be really anything. especially if it worked earlier in the week and then stopped working. That tells us the client, at least, is not broken for you, that the problem likely exists either on your computer, between your computer and the server, or with the server itself.

[earnest basalt]

i believe all was working fine, when the launcher was shown. Like now if i click "Play" in steam it directly launch the game. Not the laucher where u usually also click "Play" again. And for some reason I had noticed that this loading menu had changed the language to russian, but was eng before (screen attached, yes my system is on russian language, but before that problem it was the eng text there)

I could add some details how it was

I was doing some runs and at some point I started receiving long loading screens and then some disconnections, when u getting back to the character choose menu with the "CONNECTION ERROR" text-window. I had restarted PC and my WI-FI router, got into game. All was fine when I was in stronghold, but whenever I was loading in an any dungeon - getting dced again.

And at the next game restart I got the language change of that screen I had attached the message before and then just can't choose an any server to login ingame

I had tried to fully reinstall the game and the easyAnti-Cheat several times, but nothing had changed. The VPN also doesnt change the situation at all

[proper mulch]

@novel lagoon what about the chat bugs? where u are always getting disconnected appearing the red sign ??

we are waiting for months to a patch regarding this, its literally unplayable since u can't communicate with any 1

[proper mulch]

well even tho no one is answering this, i confirm what others said before. Using a VPN solves the issue.
I have tried with ExitLag connected to a server in Amsterdam and it works. It's not possible that the problem is on our end, since we are talking about many players with the same problem, and obviously we play other games, we consume other services and we are pretty fine.
@novel lagoon can we expect any answer or resolution about it?

[novel lagoon]

We're unfortunately limited in what we can answer/respond to. Which is why you hear so infrequently from us on discord.
We see a lot of the issues that get raised and add them to the stack of issues that get triaged by how widespread the issue is, or how clear the reproduction steps are to identify and resolve. Without log data, or information we can use to understand the problem it's hard for us to know how to proceed on issues like this. We can (and have) spent days resolving issues with AntiCheat but others still have edge cases we can't resolve since each player's setup and situation is unique to their machine. Same with chat issues. We are fixing issues as we discover them, or get concrete recreation steps but your issue may not be one we know how to recreate.

That's not to fob you off, but rather to explain why responding to individual cases is difficulty.

With that in mind, if you can give me better understanding not just of the issue but of your setup, that helps us understand more, but not necessarily tells us anywhere near enough to enact a fix based on it. Your steam ID might help as well in some cases as we can use it to find your account on our system, but I understand not sharing that openly.

[proper mulch]

dmed you with the Steamid.

Regarding the setup idk exactly what to say about it, is just windows 11 with the game installed via Steam. If i use ExitLag i run perfectly fine, if i run without exitlag or anyother vpn i have chat issues, but i can play normally

[fickle lark]

https://cdn.discordapp.com/attachments/1437887703873097768/1447972839406960793/IMG_4406.mov?ex=693c344a&is=693ae2ca&hm=35cec375f5d1fd8c7e48fb5b83624ae2f0182405a93a0ebe1bb6784df815a3b7&

friend have a new issue

he starts game - game loads - game never starts

reinstall, sync, repair, verify done didnt help

[novel lagoon]

Hey, it's possible this is caused by the fellowship.exe being set to 'Run as Administrator'.
[Can your friend try running without this setting and see if they still have the issue.](#1428188819647365271 message)

[drifting wagon]

Yeah I dont know why this is still a thing. just had it too

[fickle lark]

wow it worked thanks

[severe marsh]

Hi all
I'm getting a very very high ping on Fellowship, sometimes getting DC
However, I can play multiple other online games without any connexion issues...
People don't answer on disc nor chat to say if they encounter problems but it seems not
I already repaired the game in steam but don't know what I can do anymore...

[onyx folio]

same issue

[ornate totem]

Can't log-in, any fixes?

[severe marsh]

Packet Loss 50% :/

[severe marsh]

Can you try using the "refresh" button top right and then connect on EU?
I have this issue since this morning and no fix yet - just noticed the high amount of packet loss

[severe marsh]

@ornate totem Were you able to fix it?

[sonic mulch]

When trying to log in I'm getting this out of a sudden. Anyone else experienced the same?

[latent helm]

same, are the servers down ?

[rose relic]

just happened to me, was finishing a Ransack run.. the chest was empty and couldn't chat. Then i got that connection error

[rapid sky]

empty

tf u mean empty

[cold ibex]

yeah just happened to us too, chest didn't spawn when we killed boss but it said 100% complete, then chest loaded and was empty also, and now we stuck on the http request not successful failed login screen

we were able to now log back in vbut still no loot, nothing in mailbox either

[paper cove]

servers f´d

[silk remnant]

no loot also

[ornate totem]

i just closed steam and after a while i fixed, i tried the button but non always was working

[nocturne schooner]

So I cannot play the game, none of the servers are showing up in the top right and my play button is grayed out, any ideas?

[west pelican]

New week new issues

I verified my files and checked task manager i have no idea what the launcher is asking me to do

[west pelican]

Seem the issue is a conflict with Ace anti-cheat from Wuthering Waves and Easy anti-cheat

Restarting PC helped but a fix would be appreciated

[hollow stone]

having the same now, how did you fix it ?

and that when the server list finally appears

[ornate totem]

i didnt fix, it fixed alone, probably just server issue

[drifting wagon]

Has there been any update on that/ did the devs mention it at all by now?

Only had it once today which is an improvement I was just wondering

(also yes I know "a vpn might solve this" but I don't have one, and I don't care to look into it .. to be honest I don't even know if I am allowed to use one; I know some providers have that in their TOS)

[novel lagoon]

Hey. We're unfortunately not able to give much of an update on these Connection Errors. They are literally just timeouts to the server. Since they are intermittent (sometimes they work fine and other times they are time out) the data just points to problems on the servers, rather than anything client side. We've investigated as much as we can but the servers themselves Chief Rebel do not own or maintain, they are provided through our publisher. We are working behind the scenes to improve the servers we have and identify bad clusters and clean things up as we go, but we unfortunately are having to be reactive rather than pro-active until we finish changing publishers.

[drifting wagon]

Is there anything helpful I can provide, e.g. tickets when it crashes etc?

Also thank you for replying

[drifting wagon]

Also, if you changed servers with publishers, I had that issue before too.

[novel lagoon]

Not at this moment, no. But we are yet to get the new servers set up through Coffee Stain, so we are still using the ones provided by Arc until the process of transferring that side of things is completed. It's an ongoing process.

[drifting wagon]

I pretty reliably have this happen 1-4 times almost each evening/ day, so if something comes up that I can do to give you guys more data let me know.

[novel lagoon]

Thank you, appreciate it. I'm sorry this is happening.

[drifting wagon]

Honestly, overall it’s one of the more polished EA experiences I‘ve had, and you guys clearly keep improving things so I don‘t mind too much.
Short tank-queue times definitely help though

[novel lagoon]

Appreciate that, thanks.
These connection issues, especially when it's not part of the client, are particularly tricky for us to diagnose and resolve long-term.

[patent sand]

setis found issues, setis brainstormed issues and setis fixed issues. God Bless setis

[lapis ruin]

Well, at least vpn works as a temporary fix

[earnest plaza]

Have been getting this issue nearly every day when i start the game for the first time, takes 2-3 tries.

[tight patrol]

Guys, I've encountered the same issue as you: "connectloginnoeas 0 failed with eos result code eos_noconnection". After 2 hours of trying to launch the game, I was able to resolve this problem by launching the game from the Steam library folder. I didn't change any internet settings or use a VPN.
RU Kaliningrad

[open gale]

Having this message while trying to login using boosteroid

[open gale]

Any idea what to do when using cloud gaming service?

[river tartan]

Having the same issue 🙁 4 of my friends aswell .. Open the gateeee !!

[dusty shuttle]

Having the same issue

[cold ibex]

also having same issue, and unable to launch game again after exiting after getting that message - any luck?

[atomic cedar]

https://status.epicgames.com/ Looks like it's related to the server in the epic game.

[deep pilot]

I cant log in same AutoLogin no connection issue I could play this afternoon, I checked the Epic server page I dont see our Fellowship lsited but all seems operational?

[snow vigil]

I havent been able to login since last night getting a message: ConnectLoginNoEAS(O)failed with EOS result code (EOS_NoConnection)
Anybody know a workaround?

[wicked meadow]

I'm having the same issue as @snow vigil and @deep pilot . Any news on this? I haven't seen any announcement

[lilac nimbus]

any fixes yet? i was able to play this morning and now i cant get back on

[snow vigil]

I'm not an IT guy or anything but it seems like it's something to do with Epic Online Store's anti-cheat that evidently this steam game uses is not communicating with the fellowship application for some reason or another.

[wicked meadow]

I just ran the game as administrator and managed to get in. @deep pilot @snow vigil @lilac nimbus

[deep pilot]

https://discordapp.com/channels/1254866410258038845/1428188819647365271/1453854002528653504 [Fixed]

[deep pilot]

https://discordapp.com/channels/1254866410258038845/1428188819647365271/1453854002528653504 [Fixed]

[cold ibex]

i had to update the steam client as well, once the Epic online services were restored earlier today, in case that helps

[mild bridge]

why are asia servers always dumpster fire

just rotating through 60ms - 180ms - 300ms on the start menu. It's not my connection. just this game

[sterile rose]

When are the devs gonna gix the anti cheat bug?

[mild bridge]

another day asia server still looking like dumpster fire for networking

how can a server that should be at 60ms be more than servers across the planet

[onyx folio]

server down ?

[hybrid notch]

Hello! Has anyone seen the error where trying to get on the server you get "Server is closed for maintenance please come back later"?

[hybrid notch]

Nvm figured it out, apparently it's because the computer time did not match what the server time was so it did not like that

[latent helm]

I get random lag spikes in the middle of the dungeon and game is unplayable anyone having the same issue ? Checked with my internet provider everything is okay

[obtuse yoke]

EU server seems to have some connection issues

[narrow dirge]

I play in the Asia region and have been experiencing consistent lag spikes of 600–800ms over the past few days, often lasting for most or all of a dungeon. Last night, this occurred randomly (sometimes multiple dungeons in a row, sometimes not for a dungeon or two), typically affecting me and occasionally one other player, while others remained unaffected. The other affected players were from North America, so the issue did not appear to be tied to my location (Australia) or specific ISPs.
I was streaming last time and you are welcome to go through the vod and see how bad it got at times if you wish. We cooked a few dungeons because my healing spells took so long to start casting and different tanks were struggling in some of them too.

[steady zinc]

Can second this, Asia servers have been constantly bad.

Friends and I even play on EU, which would provide a consistent 300ms, as opposed to spiking between 60-600ms on Asia

[fiery ivy]

I can also advise that this is inconsistent for players. I play in a full group on the Asia servers and two of us play from the same house. One of us can have a normal connection, around 180-190 ping, and the other will be getting ping spikes up to 300-600. Over the last two weeks we have not had more than one or two dungeons where everyone had a normal connection to the server.

[narrow dirge]

I logged onto Asia last night and it was instantly 800+ in the Stronghold so I switched to EU and sat on 350ms for the night. Not very nice latency but got a few dungeons done... Hopefully there is some maintenance this week that will clean this issue up!

[random radish]

I was getting this tonight. 40-60ms ping in Stronghold, then spiking to 500-600ms when we'd zone into the dungeon. We were all in the US, I was the only one getting the spikes.

One of the group thought to pass me lead and have me queue, and this did solve the problem. Went to 40ms.

[mild vessel]

So much lag in the pub area

[mild vessel]

so much lag on load in, i have it only while playing this game

[random steeple]

I am having a bug that triggers very, very consistently (maybe even 100% of the time). Upon completion of a dungeon, and leaving said dungeon I am booted out of the game and met with this screen. I'm seemingly unable to connect back until the party I was in is disbanded. This bug is absolutly destroying my chances of reaching my end of season goals as I am never able to stay with a party after a run goes well. This is basically gamebreaking and needs to be addressed please. Thank you.

[narrow dirge]

Sadly still been getting awful lag spikes on the Asia Region servers, up to 850ms when I normally have about 160ms from Melbourne! 😆
I just run on the NA servers for now which is stable at about 300ms, hopefully there is some fix for connections to Asia soon. Also get the disconnect bug when leaving a dungeon which is pretty annoying!

[kindred flicker]

also having this issue, doesnt seem to require party disband to get back in, but i have to reconnect anywhere from 1-8 times before i actually load in

[viscid zephyr]

Same thing's happening to me

[random steeple]

yea i eventually realized folks were just leaving b4 i could get back in

[bold elm]

devs please update your auth servers, they are just not working. its really the worst reason for such a great game

[delicate tusk]

Asian Servers: I live in Australia (Sydney), ping usually sits around ~180ms. The friends I play with mostly live fairly close, but one lives in Perth (opposite coast). We are ALL (around 8 people) getting an issue where one player will occasionally have their ping go up >700ms, often so bad that it doesn't just delay registering inputs but ignores them entirely. Based on it happening to everyone, all on separate connections, and without concurrent internet issues with any other services at the same time, it seems to us to be a server issue.

When running internet speed tests, we've all confirmed that our pings to our ISP haven't changed (~10ms) at the time that the issue is occurring. It is also NOT happening to the whole party, it's usually limited to one person in the group and who it is changes at random. This issue has been happening essentially every day for at least the last four weeks.

This makes the game almost unplayable on the Asian servers, it's so bad that we all prefer to play in US, where the ping is generally around 280ms, but it's at least stable at that value.

[drifting plinth]

Yeah Asian servers have been broken for a while and had the same issue as you and I play with someone else in the same house and we can have one of us with 160-180 ping and the other at 300-500 so its not ISP, connection, etc. Its definitely the servers.

cause it will alternate sometimes or not happen to either of us for a dungeon and then happen in the next

[toxic trellis]

There's no politically correct way to say this, but here goes: I'm from Brazil, and this whole "connection to host lost" thing is an unprecedented rip-off. Every single match I play, I lose the connection and have to try to reconnect about 10 times, every single time. This happens in every single match, and I have to keep trying about 10 times until I manage to get it back in, and it's incredibly frustrating. This problem has been going on for a while now. There was maintenance in the meantime, but they didn't fix this problem, which is more than obvious. In the Brazilian community, this is becoming a meme. I even say, "Let's start with 15 connection problems just to warm up and start the game well." I really hope they're working to fix this as soon as possible.

[fiery ivy]

Any chance we could get an acknowledgement from someone that the issues with the Asia servers have been noted and is being looked in to? It's killing my group's ability to reach our goals during the event. We should have had plenty of time if the servers weren't broken since before Christmas.

[mild bridge]

another day of asia servers being in the dumpster

i appreciate the ping being shown so that I don't even have to press the start button 😊

[drifting plinth]

Any word on Asia server lag issues? Game's been unplayable for a while now for my entire group

[drifting plinth]

Considering this issue has been happening for about a month now I guess the word is "no"

I get these arent easy problems to troubleshoot but providing a simple "we're still investigating" would go a long way instead of nothing

[mild bridge]

just cant imagine leaving a whole region in the dumpster for so long 😶‍🌫️

[fiery ivy]

I'm not expecting a fix this fast necessarily, but at least some acknowledgement they are still investigating so I know I'm not sitting here waiting for something that isn't happening.

I couldn't care less about the new season content because I have no idea if I can even play it.

[drifting plinth]

Yeah makes it hard to recommend the game to other people if one of the caveats is "oh but its not working right now"

[fiery ivy]

Boy I'd love to be excited about the new things coming in season 2 but the game is still unplayable and we haven't had any other acknowledgement that anyone is looking into this issue or a progress update.

[drifting plinth]

If I ignored customer feedback at my job without acknowledging receipt for this long I'd be out of a job

[random radish]

Anyone else issues w/ US servers? In stronghold I'm between 120-250ms. In a dungeon I was at 400ms.

Normally I'm around 40ms.

[drifting plinth]

That's the same issue we're talking about, it seems to just randomly tank someones ping

[fiery ivy]

Exactly the same problem we've been having on the Asia server for near 7 weeks now.

[iron citrus]

I have never been able to connect my twitch account and claim my rewards, it takes me to this page. How do I submit a ticket so I can claim the rewards?

Here are the rewards page:

[pseudo shard]

Hello, I'm on a Shadow virtual PC. I haven't played any games for 353 hours and I can't anymore because the anti-cheat is blocking my access.

[topaz rose]

Good evening! Has anyone seen this issue before? impossible to launch the game even after a lot of manipulation:

• Reinstallation
• Turn the PC off and on again
• Check that the defender is ok with the program
• Run as admin
  etc....

[topaz rose]

Issue evolve without any change on my side.
Now it launches endlessly asking me each time to validate the anti cheat...

[drifting plinth]

Guess still no update, a mod pinged Hamish about this and I mentioned as part of that conversation that its very poor form if someone is actually reading about these issues to not communicate if the team is at least aware there is a problem so we know there is an ongoing problem instead of having no idea if we are actually being heard.

This is terrible customer service, especially as there is no word on any other channel (reddit, steam, whatever other places you're putting this) about any issues

[random radish]

The choppy cast-bars and UI elements seem to be back in the Stronghold.

[drifting plinth]

It's been over a month with complete radio silence... This is literally a joke- #1428218551927574650 message

[fiery ivy]

Why the hell does this channel even EXIST if no one is going to respond to anything in here?

Surely someone can take 5 seconds to say "We're aware and investigating"

[vague vine]

we have any recipes for this one?

[drifting plinth]

I mean do we have to just start pinging devs to get any attention in here or something?

[drifting plinth]

It'd be a real shame if this made people quit your game and actively discourage new players huh

Absolutely woeful customer service

[drifting plinth]

Oh hey people on reddit have noticed: https://old.reddit.com/r/fellowshipgame/comments/1qw83dg/oce_server_moved/

[coral bison]

can anyone help me with this, i cant see my friends, que up or use chat, i dont have any problem with my internet connections or sth

[surreal sequoia]

I have the same issue did you solve it ?

[harsh python]

In EU just now

[rich fossil]

I get that same message any time we attempt to do the back half of sailor's, boss just freezes in place, we can type and then get dc'ed with that exact same message

[sacred scarab]

Servers offline cant login WTF

[harsh python]

Got this when I logged in, followed by connection error

[next current]

Unable to start, servers unavailable.
I tried, but it didn't help: reinstalling the game, relogging into Steam, checking cash and EAC, tried VPN, changed network settings on my PC.

And the funny part is, my girlfriend's other computer in the same network allows her to play. I tried it also with a laptop, and it worked too. Only my own computer has encountered this issue.
I played a lot in the season 1. This problem only appeared in the 2 season.

[next current]

Today's hotfix did not help

[severe gulch]

just found a group for a dungeon when i got hit with a super long loading screen into a disconnect to character selection screen. how is this still a problem? this has happened all the way back at the very start of early access release and its still not fixed?

[hollow flare]

cleared eternal ransack 5 but due to packet loss / lag the reward chest said "empty" meaning i got no loot at all, later i didn't receive it in mail either

[harsh python]

Another dungeon randomly freezing, then disconnecting (EU)

[uneven bramble]

+1

[exotic flume]

I literally got on the horse and the anti-cheat kicked me out and now the game won't open

[serene carbon]

Kicked out by anti-cheat authentication mid-dungeon 🙁

Now can't log back in

[lusty forum]

What is that i cant log in after patch, it was fine earlier today!!!! ????

can someone explain???

[serene carbon]

Lots of us have this issue

[grim blade]

I got kicked by anti-cheat too. I have my game streamed and had zero cheats on.

I can share the stream to any GM if need be..

[serene carbon]

Guys Restart your PC - it works!

[grim blade]

I didn't have to restart, I just tried again now and can log in

[vale karma]

banger no servers to select

[lusty forum]

many times game freeze to everyone in party

[edgy pasture]

Just got kicked for connection error, we were chatting with the party while we were in the "lag" so really odd one. (cant share the error cuz there is my IP in it for some reason )

[sweet scaffold]

Whenever i login, i load into the stronghold, and i can click my buttons but nothing happens and then it disconnects me. and gives me the following message. Any advice? Edit: added attachment of connection error

[agile dock]

Any help?

[near grotto]

Everytime I try to log in I get this error. Reinstalled game, restarted computer. Nothing. Been trying to log on every 15mins or so for hte last 2hours+. Any help?

[proper tree]

Game auto selects wrong server location in the start screen - EU is 60ms and US is 140 ms and sometimes when i start the game its automatically on US

[gaunt storm]

Asia server appearing offline

friends are playing on it but its appearing offline, its happened once before this patch

[dusk rivet]

Here's a new one!
Queued
Your place in the queue is: 0

It started at 1, dropped to 0 and 5+ minutes later, still sitting at the launch screen at position 0

Only 1 thing has changed, was that my brother and I joined a shared Steam family group together.

My preferred copy is my own.

However ... if I set my preferred copy to HIS, I can log in just fine?

edit: additional note, my brother can launch the game without issue, using either his own, or my copy set as the preferred copy.

[agile dock]

Zero suport?

Its it?

I know it's difficult for someone to help or answer, after all there must be several problems, but could someone at least inform us, we are trying to solve something... several people with the same problem...
No error message appears, there is simply no option to log in.

[agile dock]

<@&1342645153034276915> .
Please, help me?

[jade sand]

Ill forward it.

[agile dock]

Ty

[distant cove]

Know bug, #📢announcements

[quasi whale]

Hey guys my friend is stuck at queue position 0, restarted game and pc couple of times already, however he always gets stuck... any advice?

[viral holly]

servers appear not online for me, but do for my friend

[viral holly]

any support for this? Been having this issue since today's eve

<@&1342645153034276915>

[viral holly]

SEeing the same issue as you do for all the servers, did you manage to resolve?

fwiw, the issue resolves when I use a VPN

[uneven night]

For some using a vpn or tethering your phones hot spot can get around that. The issue is with your ISP and the routing to the servers

[gaunt storm]

After a few refreshes it usually pops back online or closing and opening. It still happens from time to time

This is also with and without a VPN

[dusk rivet]

@quasi whale Same here. I'm in a Steam Family where the two of us (only 2 people in the family group) each have our own copy of Fellowship, but for whatever reason I have to set my "preferred copy" to theirs.

If your friend is in a Steam Family, have him try setting their preferred copy to a different one.

[novel lagoon]

Hey chat,
I'm going to forward some of these issues to see if we can figure out what's up. It would be helpful to know your UserID's though, so we can check our logs

[quasi whale]

I saw ur post on reddit an here aswell, sadly he doesn't have steam family so that's not the fix :/

[quasi whale]

Hey, thanks a lot for the reply, which UserID is that?^^
Like would steamid/id64 help or do you need some ingame ID, if so how can I find that for my friend? 🙂

[west finch]

I cannot change my name. Looks a lot like the bug you guys had on the 12th.

If I ever get a queue, it just spins infinitely when I get to position 0

[novel lagoon]

UserID is what you send to each other for friend codes

[quasi whale]

And how do I get that when he can't join the game as he is stuck at positon 0 when starting the game? lol

[novel lagoon]

Fair point. Okay, I'll check with our network folks tomorrow and see what they can do without it.

[quasi whale]

❤️

Like I did a bunch of research and can't find anyhting about it, but this one guy who fixed it with something about family sharing, but he doesn't have that :/

[quasi whale]

Thing is he bought it a while ago, refunded it, now bought it again and now the problem appeared, that he is stuck at position 0 each time. Maybe it has something to do with that? His Steamid64 is 76561198267311017 if that helps 🙁
I really wanna play with him this is saaaaadge

[west finch]

That's also my case if that helps

[novel lagoon]

If you've been stuck trying to login with Position 0, can you please check again, the issue should now be resolved.

[west finch]

I have been able to connect, thank you

[harsh python]

After a dungeon with a great group....

[novel lagoon]

can you send me your UserID /Friend code? we'll take a look tomorrow. Roughly what time did this happen?

[harsh python]

Happened right before I sent the message on discord, so around 13:15 UK time.
On EU server.

FELLOWSHIP-01K7QH4WG8C2D538YGKE8ZK7TX

[novel lagoon]

so assuming this was when you tried to load back into the stronghold, not going to another dungeon?

[harsh python]

Correct. The dungeon ended, we got the loot, then left.
"Returning to Stronghold" loading screen into that message.

The party was fully matchmade by the queue, if it helps (e.g., I wasn't invited by someone in a different region).

[past elbow]

Since the Last Update "Healer Hotfix Patch Notes (Updated)" from Mon, February 23: I have severe connection Issues.

1. Often i cannot connect on the server (From Hero Selection Screen to the Stronghold). All i get is the error message "Cannot connect / Connection Failed" With the hint, that it times out after 60 seconds.
2. In Dungeons and in the Stronghold i have massive Packet loss, from 40-80% Packet loss, while my ping is always under 50. Also I have no Packet loss in Discord or other games.

The Game is currently not playable for me. Idk how to fix. already resatartet PC and Router. Already repaired Game Files via steam.

[novel lagoon]

Can you give me your UserID/Friend Code, I will pass it along to the network team to take a look at, see if something obvious is affecting you

[hollow flare]

packet loss issues / disconnecting from the server when trying to zone into an instance

and after getting in immediately kicking again

[somber jewel]

was lagging hard in stronghold, in dungeons was fine, relogged, having this while trying to log in

[wheat pond]

EU Servers:
I can't queue into dungeons from the Stronghold, find game does not queue me. I can't send messages. Sometimes I quickly can queue, but I just hear the Q pop, but I don't join a party and no voting window shows.

60ms with 0.0% packet loss.

[fluid cedar]

I have the same problem

[fair kraken]

Same. Also swapping heroes takes a minute or more, leaderboards take a minute to load, vendors dont have loot sometimes.

[slender panther]

Complete cithrel in time twice. No rewards, no ability to complete eternal dungeons.

[agile dock]

What a mess! In the first season, I played 100 hours or more, and now the second season starts, and I can't even play...

This situation is definitely not fun...

Just to be clear, I've been trying to play since the damn season launched on February 19th... I've tried everything, called my internet provider, and everything else I could possibly do... Can anyone help with this?
PS: The new server interface looks nice, but what about functionality?

[novel lagoon]

can you send your steam id, we can try and see if there's something specific to your account

might there be anything locally blocking UDP access to port 50000

[agile dock]

That's too technical for me, how can I figure something like that out? The local provider ran tests and reset everything, and it's working normally now, except for Fellowship.

[agile dock]

I created an inbound and outbound rule allowing access to port 50000, and it still didn't work. Do you have any other suggestions?
I tested it in the CMS, everything went well and there's no problem with any inbound traffic. (I think).

[novel lagoon]

If you can open Powershell in windows, you can copy/paste this code in and see if it runs:

$u=New-Object Net.Sockets.UdpClient;$u.Client.ReceiveTimeout=3000 $b=[Text.Encoding]::UTF8.GetBytes("hello") $u.Send($b,$b.Length,"agones.na.playfellowship.com",50000)|Out-Null try{$r=[Text.Encoding]::UTF8.GetString($u.Receive([ref](New-Object Net.IPEndPoint([Net.IPAddress]::Any,0)))) if($r-eq"hello"){"SUCCESS"}else{"BAD RESPONSE"}}catch{"FAILED"} $u.Close()

it should look like this when you paste it and run it

[agile dock]

i try.

[novel lagoon]

okay, so that confirms you're not able to ping our servers to get the current status. the most likely culprits are a firewall or a setting on your router

[spare nexus]

Hi, I don't think it's related to the last update because it happened before, but I am getting severe stuttering, in town or in dungeons it appears randomly with a random duration. Sometimes it last the whole dungeon sometimes it stop for 10 min and comes back again. EU amsterdam btw. The real problem is that it's totally random. I can do 5 dungeons no issue, then from nowhere full stuttering/lag and I can't do anything properly, 1/1.5 input delay on everything, can't loot chest, can't open NPC in town etc.

Ping show 70-80 and 0 packet loss when this happens (sometimes 130ish, but never more ping) : which can't be real vs the lag I experience. This is 300 ping delay. I have a full 1 second delay on my abilities. When it doesn't lag, it shows 25-40 ping.

I do not lag in any other game and my connection is fine with Netflix + Streaming + games, even competitive FPS, stable 25-40 ping, 0 packet loss.

And then at the end of dungeons where I lag, a connection error shows up at the end. I just did a dungeon, 2 x 5 min ish lag. with ok times in between. It's like this since launch basically 🙁

[reef current]

When will this game start working properly?

[past elbow]

FELLOWSHIP-01K90G642HMM7WMEP8M060TPB7

Currently I have no lags. It got fixed as i activated a VPN to play Fellowship.

[novel lagoon]

so it's fine with VPN but laggy on regular?

[reef current]

@novel lagoon Is it normal that I get all the rewards again for clicking on them again?

[novel lagoon]

yes, we're going to put a statement out about it shortly, but yes, a silver-lining of the issue is that you get the items again

[reef current]

Okay, thanks. This is a nice boost for players. It's a shame I already have a fully equipped character, so this is useless for me.

[warm grove]

game's laggy ?

[sleek stag]

I can't get into any dungeons this morning, I select the queue and then after a few minutes it just drops me out with no message or notification, then it won;t let me queue again until I reset to start page and reload character - has anyone else seen this

[mild bridge]

Is there any networking debug logs I can generate to submit?

I occasionally had this problem last season but I get sustained lag spikes resulting in at least 1s input delay over large intervals 2-5 minutes. It doesn't happen every dungeon, but some dungeons.

I don't have connectivity problems in any other game.

In asia, playing from Japan, 560mbs down, 577 up, 13ms latency to tokyo.

This really makes a character like Tariq unplayable at higher ranks.

[latent river]

This happened 3 times in 12 hours now. The entire party freezes up and the dungeon is over. This happened on 5% Boss HP today. Its really annoying.

[latent river]

another when trying to log back in:

[crimson tartan]

I wonder if anyone can help me, I've purchased the Steam Support pack and the skins are still locked but eveyrthing is ticked on the DLC part?

[covert socket]

Hello I get a same bug , he appears right in the middle of the dungeon, sometimes even during a boss fight, he disconnects me and I can't do anything... I have a good internet connection, I've tried uninstalling and reinstalling the game, but the bug still occurs. It's not all the time, but it happens occasionally. Is there anything I can do? Thanks ...
ID : FELLOWSHIP-01K9K272GWQHE1G4CCQ0V5RMMN

[latent river]

It happened to the entire group for me, or you too?

[covert socket]

I dont know I experienced a freeze, like a loss of connection, and I was disconnected and returned to the menu.

[latent river]

ahh

[covert socket]

but the freeze lasted 30/45 seconds and then I got disconnected, so I experienced this freeze in the middle of a fight even though everything was fine, and then I got disconnected again.

[latent river]

yea same for me

[tranquil rivet]

FYI, they are aware of it, forgot there was an announcement. #📢announcements message @latent river @prisma pulsar sadly nothing that helps you now, but they know

[latent river]

Good enough for me!

[sand epoch]

The servers are telling me they are down. i cant log onto the game and i just bought it off steam

[rose umbra]

EU server is dead, no login, delay, lagg, matchmaking off, connection error, people sliding while standing

btw I alwayse have huge lagg spikes in the night hours

[worthy crown]

i got empty chest twice in the dungeon and received only gear from mailbox, lost so many mats

[rose umbra]

seems okay now

[covert socket]

I get a same ... it's impossible to play ...I'm experiencing severe lag all of a sudden...

[rose umbra]

Yesterday it took me half hour just to get into a dungeon with a group because of these issues. (and not because of the que)
Sometimes I have random lagg spikes during dungeons too. Its a bit hard to heal with a 10-20 sec lagg, delay and desync, people sliding around, mobs dissapeare. In the same time Im speaking with a friend on DC and he havent seen a lagg... 😄 and Im just standing and waiting what will happen or the group will die or not xD
If Im lucky I even get "left the group" message in chat, so I cant even tell them I cant see sh!t. 😆

[covert socket]

I just used a jump and I know 10 sec later Im was dead xD

[rose umbra]

I usually just call it the "lagg affix" 😂

[past elbow]

Exactly.

[rose umbra]

And again...

[harsh python]

Are the EU servers down?

[latent river]

same issue here, any news?

[harsh python]

Nope

[covert socket]

It often happens at night

Because so many players are online, I think there's a real server problem at night.

[latent river]

Its really great to get timed out at the end of a dungeon like this night by night again and not get an update on it.

and again 🙂

[latent river]

Number 3 timeout for everyone.
@novel lagoon is SW at the end broken by any chance? We just played 2 different other dungeons that worked without a problem.

Every SW today ended like this.

[woeful gale]

does anyone know if they bug or issues from the last patch but every time i enter combat my ms/ ping just from 30ms all the way to 500ms to 600ms and it came be all the place in combat but if don't fight stay around 30ms to 40ms?

[hollow flare]

cannot log in on any servers / from EU

[lucid matrix]

Hi i have the same issue, i got kicked from the game with an Anticheat warning ?

[crude pelican]

Same

[river cloak]

Yep same issue, got booted with an Anti Cheat issue, then get this trying to log back i n.

Same issue for US and EU servers for me

[sand nebula]

also just got this on asia servers, afk talking to friend in stronghold in my party, he did not get kicked

[covert socket]

again and again crazy

[river cloak]

Also just had this after Exiting the game. Clearly there's something going on with the Anti-Cheat (No, I'm not cheating... are there even cheats available for this game lmfao)

[covert socket]

Cant play anymore I uninstalled and reinstalled the game, but I still get the same error....

[trim fern]

Same error suddnley booted out

[devout apex]

Same issue

[forest lance]

+1

[snow shore]

+1

[river cloak]

@novel lagoon @spice heart @drifting mango Sorry to @ you team, but this seems to be quite a wide spread issue stopping people from playing, if you weren't already aware of it.

[novel lagoon]

Hey, yes we're aware, this is an issue on Steam's end, an issue that is affecting a lot of games right now.

[river cloak]

Roger that, wouldn't usually tag you all but seemed serious. Thanks for the prompt response

[novel lagoon]

I understand, we're investigating anyway, to see if there's anything we can improve on our end regarding this.

[fathom shuttle]

????

have it too, with steam

check integrity of files does not help, admin mode also not

[novel lagoon]

no, it was an issue with steam. should be resolved now, we're seeing players being able to login now

[agile dock]

Nop, sad.

[harsh python]

Just have to keep retrying

[flat shadow]

this is my screen i cant even click play

and niothing is working

[brazen marten]

I'm unable to see my friends list, chat, or queue for any games. I tried verifying games, switching servers and restarting!

[slow flicker]

Log on another server

I was EU, had this bug, restarted 5 times, didn't fix it, logged on NA, and it's fixed

[slow flicker]

☝️

[chilly cradle]

can't chat, friend list empty, q not working

[tired perch]

switching to NA fixed it for me

[chilly cradle]

all three servers giving this issue for me, sadly

[slow flicker]

for some people restarting fixes it, some people it's server/region swap, some people just wait it out 10 to 15min

just try whatever's worked for others and stay logged in trying shit for a bit

[rich jacinth]

EU server: getting connection errors and heavy ability lag / rubberbanding in the stronghold. anyone else or did the gods single me out for punishment today?

[harsh python]

Party Chat randomly stops working until the party is remade. Happened 3 times in a row (i.e. 3 dungeons in a row).