#"Signature Invalid" error after completing checkout

14 messages · Page 1 of 1 (latest)

still granite
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Went to buy the Love Letter Dojo bundle and completed checkout through Google Play but got a "Signature invalid" error instead of the items (despite getting a receipt from Google Play and money being taken).

I've seen the same error with other bundles in the past so it's possible that there's a lingering bug that pops up occasionally.

I've requested a purchase restore already through the support system. This post is to alert the team that there's probably a issue with the communication between the game and the Google Play APIs.

Device: Pixel 7 Pro
Android version: 15

Screenshot_20250208-125615.png
obsidian reef
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I wish I had (if the iCloud has been re-implemented)

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I used to bought bunch of Dojos back on my android

obsidian reef
still granite
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I've had this in the past with other bundles which says to me that this is a recurring bug that pops up every now and then.

vivid sandal
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Hi @still granite, is this something that is still happening?

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Make sure to reach out to support to get some help with purchases!

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s!/support

rapid questBOT
# vivid sandal s!/support
** <:Halfbrick:1256067004255699036> Need some more help? <:Halfbrick:1256067004255699036>**

You can get further support from our highly trained team! (trained by ninjas, they hate fruits)

Send them a message by clicking on the chat icon at the bottom right of this page: Halfbrick Support

Just add your email and explain in detail your situation, and they will reach out to you after some time!

Keep in mind that our team is in Australia, so the response time might take a little longer due to time zones!

Thanks for playing our games and let us know in case you need anything else!

still granite
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I already got the purchase restored as I had already contacted support through the in-game link before reporting this bug (I pretty much know the process by heart given I've had to go through it on previous occasions when I hit the same error with other bundles).

As the item disappeared from the store after I made the purchase, I can't check if the bug is still happening.

vivid sandal
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OOOH, got it!! I'm glad this got resolved, but it's bad that this bug is happening!

still granite
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Happened again with the Bath House Dojo bundle. Already opened a chat to get the items.

Not sure if the same thing happens on iOS (I have no iOS devices to check this on) or if it's just an Android thing.

obsidian reef