Feedback Thread - 12.0 Update

[keen crescent]

lol Let’s not blame Aerin. 😩 I’m sure if she had the power to make changes she would. I think people are just trying to make the best out of a dying game. They fired people last year and left others to deal with the aftermath. Whenever I get disconnected I always think to myself how they should just permanently delete this game from the App Store, because I don’t hear about other games having non stop connection issues or weapon buttons not working. 🫠

[lime tiger]

exactly, aerin doesn't work on the game - don't shoot the messenger i'd just say to enjoy the game for as long as it continues. we don't know how long that will be. if you're not enjoying it, as you would with any other game, don't play it and put yourself through the stress

i truly wish like everyone else the game balance and bugs would be addressed, but as of the moment, it sadly is just the way it is

[heady nimbus]

That is partly true, we have not had content or anything new so far in 2026, only a few skins and now every Season. There are 1 updates almost every 2 months

It shows that the Game is already Half abandoned...

[pearl swan]

in all my recent games today im not getting a bat as lv20 rin but kara gets her balls 99% of the time .............

[floral pollen]

Emoji button still doesn't work most contests. Killing my vibe since i cant tap

[pearl swan]

Yes!!! When I play with my crew the emoji button is greyed out and doesn’t work. WHY? LOLL

[hollow mist]

I have to now use chicken dance at Kara since the emoji won’t work anymore! 🤣😭

[hollow mist]

Please fix the OP bots. Instantly dead in Marbles bc they all hit me with multiple dodgeballs as soon as I exit the room. Started with nothing as Gi-hun! So fix the dalgona characters too bc this is insane. Why do bots, such as DJ and Dani, have dodgeballs immediately?

[pearl swan]

It’s so weird how in marbles humans start in the same spot (bottom left corner) and all bots immediately get dodgeballs in their first box and they allll target the exact same spot…the humans that start in the bottom left corner.

I literally always have to exit somewhere else or wait a bit for them to use their dodgeballs first before I leave the spot lol

[heady hamlet]

Hi, everyone!

If you are encountering bugs or any issues (even if you already reported in the past), please feel free to write a new thread on the #1308441450484076584 channel, with your SQID and, if possible, a video/screenshot that was recently captured!

To report to the team, it's better to have new information, so I can send new evidence and push for more information

I will keep an eye on the bug reporting channel on the following days, so please feel free to also tag me in any urgent matter

(I typed 'information' many times lol)

[hot tide]

I don’t want anymore bot lobbies please do real matchmaking only match with real players

And make a global server

[hollow mist]

Why is my ping usually in the red when against real players? In bot lobbies, I always have normal ping.

Makes it so I’m frozen as a whole crew gangs up on me and I can’t do a thing. Or my character will run against an invisible treadmill.

Makes game unplayable. Had to just log off earlier. Switching party leader and turning on cellular data didn’t help.

Getting tired of this. Every other mobile game I play has ZERO issue. It is only this game that has a problem…

[torn burrow]

I do not like the pop-up for spending wild tokens on characters. I intentionally do not spend wild tokens on certain characters so this pop-up is bothersome and it would be great if there was a toggle in settings to turn this off.

[clear bramble]

Why isn't the block map coming out?

[pearl swan]

it never shouldve gotten removed. its not nearly as broken as hopscotch is

[heady nimbus]

Bring back The Blocks Tetris games!

[eternal coral]

Need new characters and releasing the beta skins would be greatly appreciated

[acoustic rivet]

How about you guys patch the glitch of players using the wall to jump across the board.

[round walrus]

Oh my goodness, yes!! I loved those games, especially the one with the 4 spike turners in the middle!

[hollow mist]

Still freezing in rounds. It’s the worst after I win a contest. I didn’t get the 16 trophies.

[hasty rapids]

Seriously? This has happened to me so many times, I just assumed I got the trophies since I won. I honestly didn’t even notice 😭😭😭 it’s getting more and more annoying!!!

[tropic arrow]

It’d be nice if there were more uses for wild tokens besides upgrading characters. I’ve had everyone maxed for a while and have around 450,000 wild tokens, and keep getting more when I purchase mystery boxes. Perhaps previous non-exclusive skins could be unlockable with wild tokens, like the skins available in mystery boxes.

[round walrus]

That has happened to me multiple times, but I still get the trophies. So, honestly it’s not a huge problem for me other than not be able to see how much my character leveled up but does that really matter? I don’t think so.

[heady nimbus]

U still Get The Trophies

I still get The trophies

😭

[hollow mist]

Yes, I used to get them! This time I checked and I didn’t get them 😭

[frozen carbon]

Really hard to play with throwable characters when the person I aim at does not highlight very often.

[round walrus]

Oh my goodness, that is happening to me too! It’s so frustrating

[hollow mist]

I can barely get golden bat as Ace now. This is ridiculous.

[tropic arrow]

I noticed this too. I’ll keep getting the brown bats and having to swap to get the golden one even at Level 20. Wonder if there was some hidden nerf with the recent update.

[keen crescent]

Yes, esp if he’s a level 20 he should always start with a golden bat.

[keen crescent]

That happens too often with throwable characters, and especially with that damn fish rope! When I get the fish rope I struggle to whip the other person out my way or off the stage but I swear I get easily roped all the time in like 2 seconds.😆😩 when I do it, it will highlight and not always take. I hate how it slows you down too when you have it. They need to fix the 🎯 issue. Sometimes they will be right in front of me and the person or bot doesn’t light up. 🤨🫠

[acoustic rivet]

How is Ovalsquire36 allowed to cheat and leave the map on squid game map. When I went to get them I got shot for trying to jump? Im not sure how to add a Pic to show it, but I thought they got rid of this cheating?

[manic saddle]

I think they're should do extra speed boosts/golden items guaranteed etc for 30mins or something with the extra wilds

[hearty blade]

The filter is letting more bad words through! I Excellent !!! 😃😄😃😄😊

[pearl swan]

the ping issue is worse than ever and my shield defense isn't activating with Rin anymore. people are hitting and killing me even though i activated my shield first before they're even near me... I'm also noticing Rin's shield isn't pushing people far anymore and Im assuming its bc of the ping issue.

[tropic arrow]

The matchmaking is so frustrating putting solo players against 3-person crew parties.

[pearl swan]

did the devs nerf rin and jun-ho? rin's shield pushback doesn't do anything anymore and i keep not getting bats. jun-ho isn't getting knives as much. but kara remains untouched?

[pearl swan]

they're nerfing every hero except for kara................................

[tropic arrow]

Fr. I was playing Carl today on one of the race maps and had to pick up 6 mystery boxes until I got another pogo. There had to have been a pickup rate adjustment recently for a lot of the characters.

[pearl swan]

so stupid. they did this but did nothing to kara. and shockwave does NOTHING now.

[pearl swan]

Please remove the hopscotch game!!!!!!! its poorly made and we are all still crashing from it when we get it!!!

replace it with the block game you got rid of. there was nothing wrong with it....

[clear bramble]

Aerin, Do you play game? If then, Do you know what's wrong with the game and what to fix?🤔

[still bolt]

Pretty sure nobody at Netflix actually plays the game, otherwise they would be so embarrassed and ashamed that they'd shut the game down.

[pearl swan]

Aerin isn't a dev. She can't fix anything even if she wants to. None of this is her fault 🥰

[pearl swan]

tbh I wouldn't be surprised if a dev is a Kara main. It explains why the game is catered to her (R3 marbles and r3 6 star squid game we keep getting that) and everytime a hero is capable of taking out Kara they quickly get nerfed (ex: JunHee. The silent nerfing of Rin and Jun-Ho by way of ruining Rin's shield pushback/no instant defense and decreasing the amount of bats and knives that Rin and Jun-Ho get from shields) while nothing has been done about Kara.

[hearty blade]

Another game where 4 dodgeballs hit me at the same
Time from bots

[livid oracle]

The pain. If im just against bots, I stay on the rooms as long as possible. Against players, im out straight away.

I fear bots more than players

[hasty rapids]

Yeah, same here. I’m so done with bots beating me just because they spam way more dodgeballs than any real player ever would.

I just hide at this point 🥲

[hasty rapids]

I swear they made bots stronger on purpose.

[livid oracle]

Already posted in screencaps, but a bot managed this 🤣. Ive had worse, but even near a certain death they are dangerous 😂

There's like 2 types of bots, the ones that are sluggish and slow, then you have the other types that chase you down with bats and so on. Can bat you out of squid gane with ease if you switch off 🤣🤣

In all fairness, I deserved this one.

[hasty rapids]

How is this even real?! When I fall, I tried to throw dodgeballs, and they don’t hit anyone, but a bot does it and it actually works! ???? What the heck 😭🤣

[hasty rapids]

I can’t believe this! For real 🥲😭😂

Just like you said, I fear bots more than players 🥹🤣

[livid oracle]

🤣 . I wasn't even mad at that point. I just laughed and thought its a story il share when im not feeling as embarrassed 😂😂

[frozen carbon]

#nerf bots😂

[pearl swan]

LOL omfgg

[minor sand]

Round Outnumbered disconnects everyone during the game and all loses control of character just befire disconnects happend and game shows lost connection followed by minigane error after sometime

[fallen panther]

You are definitely speaking for a lot of people. I tried to provide this feedback and literally did not get any response. It's annoying. I didn't download this game to play with bots.

[pearl swan]

im starting to think that you guys give ranked players our weapons less

because 4 boxes in a row as rin i didnt get a bat even though its supposed to be the same rate as kara getting balls

ive never seen a kara not get a ball and she only gets blue shields but i keep getting pink shields as rin instead of my red shockwave shields

[pearl swan]

are you kidding me???? I didnt get a bat playing rin again in r3 marbles but young hits me with 5-6 dodgeballs in a row??

can you PLEASE fix rin. he's overly nerfed W T F

im not getting bats in all of my games even multiple times in a game what the heck??????????

[pearl swan]

im noticing other rins not getting bats either but kara always gets her balls

[nimble solar]

I'm getting so tired of returning bugs it's ridiculous, it's never going to be fixed so thank you for the opportunity to rant 🤣

[keen crescent]

I did the update and it’s acting like tokens can level up my maxed out characters past level 20. 🤨 What the helly.

[nimble solar]

That's going to be fast for the ppl that have tokens maxed out but

[keen crescent]

Apparently it does go past level 20 now. I don’t trust what’s going on but might as well level up🤣🤣

[rotund garden]

The game even said "lvl 25 unlocked" when u opened it after update... ur characters not maxed anymore..

[keen crescent]

I wrote this before the reset. I have them all level 25 now.

[wintry summit]

Is anyone else’s shop empty? Ive seen others with full shops but mine has nothing in it

[hasty rapids]

My shop is empty 🙁

[wintry summit]

I tried updating my netflix app and waiting for a bit but it didn't work 😭 the new shops look great too

[hasty rapids]

🙁

[wintry summit]

Hopefully your shop gets fixed soon 🙂

[hasty rapids]

Hope so! Now I’m updating my Netflix app, hope it works 🤣

[wintry summit]

Good luck, I don’t have any money in game anyways so I’m glad my shop is empty for now 🤣

[hasty rapids]

🥲

[wintry summit]

I can only afford one mystery box 😭

[dapper creek]

of course the new map has the same button placement bug as always when a new map is introduced

[pearl swan]

Can you please make it so we can buy more than 1 mystery box at a time? Opening 1 by 1 to level my heroes is taking FOREVER 😭😭

1M wild coins (the cap) wasn’t enough wild coins to max everybody so now I’m dipping into my money. I have enough money but it’s taking wayyy too long to open these boxes 🙁

[pearl swan]

the lag, ping, and "lost connection" popup is reallyy bad after this update

[livid oracle]

200+ ping here, which im getting quite often. Bonus matieral, Invisible bridge 🌉. Ive only played a handful of games since the update which mostly have been unstable.

I feel like im starting with a regular shield more than normal ever since maxing Rin out and finding regular shields more often from boxes.

[pearl swan]

Yup. They nerfed Rin. Something nobody asked for.

I’m getting non stop pink (regular) shields and not getting any bats. I picked up 3-4 pink shields in one game today and I’m getting them in almost every game it’s ridiculous.

And I don’t think Kara’s nerf was enough

Yes I keep starting with pink shields more than ever as rin now too

[hasty rapids]

I feel like Kara, especially at level 25, hasn’t been nerfed at all, like her shield is still the same six seconds.

[hasty rapids]

Exactly!!!!!

I don’t get why the outfits aren’t showing up for me, I’m missing some, especially the Frontman ones! All I see is this 🙁 but on my other alt they do show up! It’s so frustrating 😩

This is from my main profile! Nothing at all!!!😭

This is from my alt profile!

[grizzled minnow]

Personally i don’t like the update because you have not fixed the main issue which is solo players still being matched with 3 men party

I’d get it if this was call of duty where it’s easy to beat the noobs 1v5

[hasty rapids]

💯

[tropic arrow]

Even with level 25 Gi-hun I am still not often getting dalgonas

[hasty rapids]

Same with Thanos…

[hot tide]

ADD token sharing I GOT none on max lvl LMAOO💀

[pearl swan]

Yeah I kept saying that I’d rather the devs fix bugs/glitches/lag/ping and nerf Kara and fix party matching before adding more to the game but I guess they won’t listen

Bc adding more without fixing the fundamental issues which is glitches/bugs/lags just means there will be even more glitches/bug/lag/ping issues with the new updates

[keen crescent]

Yes it’s very unfair that characters without a knife or bat don’t have a shield or Dalgona from the start. It’s almost setting them up for failure when No-eul usually starts off with a fire work, Fm a knife, Ace a bat etc…Strange how Gi-hun is the leading character of the show yet one of the weakest characters in this game. He needs to be buffed up. If devs could give Kara another nerf and amplify Gi-hun that’d be great. 🌝

[cinder crystal]

I can't even play at all aaaaaaaaa

Need the bug fixed before season end plsss aaaaa

I can't progress at all like thiss

[pearl swan]

1400 ping and "lost connection" in new game 🙂

[livid oracle]

Another new game that DCs the lobby then

[frozen carbon]

A lot of people keep experiencing log in bug where game logs you out and doesn’t let back in at all. Please fix this, at least 4 people from my crew had this.

[forest bear]

Have you reached out to support?

[frozen carbon]

One of us has, but support was clueless and no help. We could log into game after we transferred game profile to another Netflix account. Worked only for one day for me and the same problem occurred again. So i ended up transferring my game profile back and forth between two Netflix accounts just to log into the game. Only solution we found to this.

[nimble solar]

@snow dust

[dapper creek]

much more frequent lost connection, sometimes recovers, but especially on the new maps as r3 a lot of disconnects

[gilded thunder]

Even before the new update i lost connection in hopscotch game. Also now after the update it’s more frequently, or disconnects me directly from the game!

[heady hamlet]

Could you send your SQID, so I can check with the Support about your particular case? Thanks 🙏

[frozen carbon]

Can’t send a message to u 🙁

[heady hamlet]

Please, send via ModMail or here in the chat!

[frozen carbon]

SCD8BZ4U7EK9QUUMPTCOPNZAZ

I just transferred this game profile for the second time, so it is working at the moment. Not sure for how long though.

[heady hamlet]

Were you playing as a guest? Just for us to understand, do you reach out to the Support asking to transfer your data? Like, how was the process?

[frozen carbon]

I am a registered player. No, I transferred my profile through netflix.com myself

[gilded thunder]

I also tried to transfer a non paid account which is not a guest to a paid membership to make them all in one. It was denied.

Would be easier for me to have my alt account in my paid one. I opened it due to bans going on, they not allowing me to get them all in one. Even after i did all the steps they required and verified that’s mine.

[dapper creek]

even on the latest update that was released over night the connection issue is there on the new map - just started a R2 and got disconnected after like 30s - everyone in our party of 3

[clear bramble]

@heady hamlet today update?

[floral pollen]

I hadn't disconnected at all tues-fri, now with the last update i did 🙃 BUT i didn't have to reinstall the game in order to update it. First time since the summer

[livid oracle]

Pissing in the wind

[livid oracle]

@heady hamlet Hey!

The connection issues/level restarts are rife since the latest updates. Can the devs be made aware so hopefully we can have a quick fix... 🤞

Just a snippet of an example below..

[nimble solar]

Yes I had that happen today too but only after the second update that came out within one or two days after the bigger one.

[livid oracle]

I think the current connection issues are worse than the last time they was acknowledged by the team, which was last October.

[nimble solar]

I don't know if they are worse as back then but I do know it's really bad now 😂

[nimble solar]

I wish they made a separate game like the melee weapons only with melee because those are ppl who actually wanna fight and the throwable weapons and hiding behind shields their own platform bc this is ridiculous.

Standing on the far end throwing their fireworks and rocks at you and you don't stand a chance. Please give me annoying Kara back , that one I could often beat 😭

[unique spear]

Man I hate those stones and rocks. What you guys did to Kara can't even be considered a proper nerf meanwhile yong sik can throw unlimited stones at everyone. Two most cowardly characters. Not to mention encountering yong sik and Kara parties while playing solo. Stone after stone then you eliminate one of them and for what if the rest of them will take you out anyway.

[gilded thunder]

Ran into a full party of young sik , while being solo.. it was wild 🤣

I think it’s time to bring Diego and Jun hee back lol😆

[minor sand]

IT'S TIME TO BRING BACK CHAOS IN SQUID GAME Bring BACK OP THANOS,EMMI,DIEGO AND EVERYONE WITH BEST SKILL LET THE CHAOS TAKE OVER

[pearl swan]

can someone please ask the devs why they decreased the frequency of rin picking up bats and shockwave shields but they didnt decrease the frequency in kara picking up blue shields?

[dapper creek]

so tiring

[round moth]

keep losing connection in hopscotch maps as well as the new game 😑 when party member starts a game, “lost connection” message will even pop up sometimes and kick me back into the lobby. i’ve never lost connection/trophies so much until newest update. getting ready to delete this game!!

[cinder crystal]

@round moth Lowkeyyy same omg 💔

[keen crescent]

This update is deeply flawed. The new map causes bots to swarm aggressively, which might be manageable if the core mechanics were reliable but they aren’t. Weapon actions frequently fail to register or respond with noticeable delay, putting me at a constant disadvantage. Also, frequently getting disconnected back to back!Earlier I hit the weapon button repeatedly and it did nothing. Then I got poked by one of mg coins poles. The bots seem to have raided his weaponry closet. Endless supply of poles in that new map. I was excited about the new map and now I dread seeing it because I never know if my weapons will be able to work. 😒😕🔪

[round moth]

yes my weapon button is always in a different spot in that game 😑 also agree that the bots are overpowered

[round moth]

three games in a row one player came up to me specifically to just repeatedly knife me or bat me in the corner. now an emmi just rocked me every respawn when i was just standing in a corner behind a finish line. then she just jumped on my dead body. don’t even know these players but they seem to know me and have an issue. they did not attack the other solo players, and they were not in parties. so i would like to suggest to the team to make it so one cannot be matched up with blocked players.