Crew names bugged.

[rough bison]

New bug with the new crew season.

[charred rose]

New feature

[dusty ibex]

@pallid river the leaderboard/leaderboard_crew_007/top-1000/ endpoint has changed the data it delivers from

    "players": [
        {
            "leaderboardKey": "78312553-0a23-47fd-9b1d-cd484fe1f4d1",
            "score": 726869,
            "rank": 1,
            "attributeData": {
                "groupName": "Gold Standard",
                "language": "WD",
                "tag": "<3"
            }
        },```

to 
```{
            "leaderboardKey": "78312553-0a23-47fd-9b1d-cd484fe1f4d1",
            "score": 5573,
            "rank": 1,
            "attributeData": {
                "bfid": "78312553-0a23-47fd-9b1d-cd484fe1f4d1",
                "ds-contest-data": {}
            },
            "playerId": "78312553-0a23-47fd-9b1d-cd484fe1f4d1"
        },```
which has broken my bot and the app's crew leaderboard

[pallid river]

Thanks for the update! I'll check to see if there's any additional information

[pallid river]

Which device are you using?

[rough bison]

Samsung Galaxy S24 Ultra

[dusty ibex]

It's the same for everyone; I have an iPhone and am seeing the same

It's due to the format in which the servers are providing the data as shown above

[pallid river]

Yes, I just received confirmation from the team. Will keep you updated

[tawny galleon]

@pallid river Hello,
Why did all our silver outfits and Zero Trace points disappear? What happened? We earned them fairly, and now they are gone for no reason.
Please return them — we don’t want to keep playing until we get them back.

Thank you.

[pallid river]

Can you fill out a bug report for the team to better understand what's going on? Unfortunately, here we cannot provide technical support, you can reach out to https://games-netflix.helpshift.com/hc/en/13-squid-game-unleashed or send a detailed post in #1308441450484076584 channel, so we can also inform the team

About the crew names bug, the team is actively looking into the issue! I expect it to be fixed soon

[tawny galleon]

Whyyyyy crew who created 1 hours ago have outfit what we lost????? @pallid river

Why????

We work hard we didn’t sleep for get #2 in leaderboard but silver outfit have crew who create 1 hours ago?????

[charred rose]

Aerin is unable to answer your question. All she can do is pass on your report to Dev team, but you’ll get a faster response using the link she gave you.

I understand your frustration but demanding an answer from someone who can’t give one isn’t going to help

[tawny galleon]

I’m already sent

[charred rose]

Then all you can do is wait unfortunately

[tawny galleon]

But need help nowwww

[charred rose]

Dev team cannot and will not drop everything for that

they will get to it as soon as they can

[tawny galleon]

Why another crew have ours outfit

It’s not fair

[charred rose]

I get you’re frustrated. The dev team will get to it as soon as they can. But no one here can help, only the devs

[haughty spoke]

Crew season glitched and reset again

So in those few minutes whoever was in top 3 gets tracksuits unfortunately

[dusty ibex]

it's now fixed
the fix was done by creating a new season, so the mini 1 hour season seems to be what's being used to determine the gold/silver/bronze jacket owners

[pallid river]

Hey! As I said, unfortunately I cannot assist with technical support. I'll send the information to the team, and update you as soon as I have something

[tawny galleon]

We same now 😭😭😭😭

But silver outfit have now another crew hooooe😭😭😭😭

[pallid river]

I understand your frustration, I'm really sorry that this happened. I'm sending the information to the team and I'll keep everyone updated as soon as I have anything new

@tawny galleon can you give me a clarification on something: did you get 2nd place ending at noon today, or did you have the silver outfits last week and now they are gone this week, starting at noon?

[tawny galleon]

No we get today silver outfit before we don’t havet

I have video and pictures

[pallid river]

I'm asking because, by design, you have to earn them each week. So if you had them last week, then you have to earn them again. If you get them today, and then shortly they dissapeared, then it's an issue

Can you give me your crew's name?

[tawny galleon]

ZERO TRACE

[pallid river]

Thank you!

[tawny galleon]

Yeah I know that we didn’t sleep week for get silver outfit and what? We get for 20 minutes and after it’s disappeared. And now another crew have silver outfit who didn’t in leaderboard 😭

[tawny galleon]

I can prove we I have pictures video, also disappeared crew point whole crew now crying

[pallid river]

Got it! I sent the screenshots to the team. As soon as they give me any further information, I'll get back to you

[tawny galleon]

Okay thanks 🫶🏻 we want come back silver outfit and point 😭❤️

[dusty ibex]

do you mean the points gained in the first hour of the new crew season? all crews lost those points

[tawny galleon]

Yeeah

After 20 minutes how I get rewardes and silver outfit we finish game and saw points with outfit disappear, I

[dusty ibex]

yeah, the silver jacket you should still have

[tawny galleon]

Noo I don’t have now nothing from silver

[dusty ibex]

right, that's the problem

[tawny galleon]

Points also

Whole crew now crying 😭

We have stress

[dusty ibex]

the points were lost for all crews

[tawny galleon]

After rewards we play 20 minutes and get 8,000 points crew

But now 0

We start play again but don’t have any mood after that

[dusty ibex]

this happened to all of us

[tawny galleon]

You from turk crew?

[dusty ibex]

no, from gold standard

[tawny galleon]

Also don’t have outfits

[dusty ibex]

right, that's the problem

[tawny galleon]

Omg

[charred rose]

poke gonna get the thread locked 😭 lol

[tawny galleon]

Than what kind crew had yours outfit ?

[dusty ibex]

? why would that happen

[dusty ibex]

gold standard would have also lost the gold jacket, but because they were #1 in that short time after the crew contest reset, they got them again haha

some random crew got your silver jackets because of the additional crew reset where we all lost our points, hopefully it can be fixed

[tawny galleon]

Omg I hope it’s be fixed 😭😭😭

[tawny galleon]

Because it’s not fair so another crew still ours outfit 😭😭😭😭

I’m be text whole night again and again we need ours outfit!!

#silveroutfitcomebackzerotrace

Please help and give come back Zero Trace silver outfit 😭🫶🏻 @charred rose @pallid river

[pallid river]

I get that you are frustrated, and it's fully understandable, but please take care with spamming in the server. I don't want to address warnings or delete your messages, but we have rules against spamming and we need to follow them to keep the server in order

[pallid river]

We are doing everything we can, the team is working really hard to find a solution for your crew and others that were affected

Once again, I'm really sorry about what happened

[tawny galleon]

It’s not spam we say about problems we need help!🥲

[pallid river]

It's not right now, I'm just giving a kind heads up about your message regarding 'texting whole night' etc. Also, please avoid too many pings, we are watching the thread closely

[tawny galleon]

Because we sad another crew have ours outfit? If it’s be don’t fixed? We just stressed now also 😭😭

[inland roost]

We understand you are stressed, as I'm sure a lot of other players are but we have asked that you kindly stop repeatedly pinging not only the admin of the server, but also other members. It's being worked on, the devs already know there's a problem and they are trying to solve it.

[tawny galleon]

So sorry we just afraid if it’s not fixed 😭🫶🏻

[inland roost]

I'm sure it will be fixed but pushing the subject here will not make the problem on the game disappear faster. You just have to now wait, along with everyone else affected. 💜 I know it sucks, I know it's annoying, but they are trying. Some times, it takes time

[soft rain]

Rip bot

Damn this was a long thread

10/10 enjoyment tho

[inland roost]

I feel bad for the person who started the thread with a bug that was completely unrelated to this whole conversation...

[tawny galleon]

Than it’s my fault so Zero Trace lose points and silver tracksuit?

[inland roost]

No? It's a game bug, it's being sorted.

[tawny galleon]

I find pictures for proves
Firs photo we get silver outfit and second we lose after that rewards

[primal flume]

@tawny galleon It seems that you guys ended up 2nd place. You got the silver outfits. In the next 30 minutes of game time, the leaderboard was reset again. At that point, 2 other teams were 1st and 2nd place and the system awarded them the jackets. Just give it some time for them to figure out what to do next

[tawny galleon]

Yeah it’s right but why system awarded again? Not after one week really not fair, I really hope it’s be fixed, also so sorry so I’m annoying to moderators🥹🥲

[primal flume]

It's ok I can understand the anger you must be going through. I know a lot of you guys devote a lot of time on the game and it must feel awful to spend all that time grinding and the rewards aren't there

I think they messed up something on their end. Nothing you did was wrong.

The system probably rewards jackets automatically when its reset to 0. It was reset twice today for some reason.

Sorry you and your crew are going through this but I really hope you will be compensated fairly for this!

[quasi carbon]

We earned them today!!!

[quasi carbon]

This is honestly beyond pathetic. They weren’t even anywhere near the top 2, and now they’re all purposely putting on the silver outfit just to show off...

That’s just sad — like, really, what kind of person does that?

[quasi carbon]

Thank you 🍀

[primal flume]

I can totally understand where you are coming from and it must feel awful

[proud halo]

hello monsieur

[shy grail]

thank you for your understanding and i hope the issue can be resolved soon because we have friends who have REALLY put a lot effort into this. also, the possibility of these problems occurring again scares me, and i believe others share this fear as well.

[primal flume]

Liz you need to get out of here lol

[tawny galleon]

Yeeah my husband who support me now also sad, because he saw how much I’m plying also whole crew work hard, and what silver tracksuit wear crew who not be closer to 10%🤬😭😭😭

[atomic estuary]

Hi, I’m from Zero Trace team, we got top 2 World Wide as a team, we didn’t receive our silver jackets and other team have it for doing nothing.

Overall the game is full of bugs but now this? Appreciate to fix this asap, clock is running and I’m not wasting my time playing this for no rewards.

Looking to hearing from u

[inland roost]

Yes, we know

[primal flume]

I think you guys have made this quite clear but repeating the same thing won't make things go faster

I'd let the mod team work on this and get back to you

[tawny galleon]

I agree

[inland roost]

I am now locking this thread cause we're just gonna run around in circles with this...